Amendment_0004-Solicitation_W91151-19-R-0003,_12_Feb_2019.pdf

W91151-19-R-0003

0011033501

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this Amendment is to give responses to Industry questions, update Attachment 5, and update Technical Exhibits S.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 71

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 12-Feb-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W91151-19-R-0003

X 9B. DATED (SEE ITEM 11)

21-Dec-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

12-Feb-2019

CODE

MISSION AND INSTALLATION CONTRACTING

MISSION CONTRACTING OFFICE (MCO)

36000 DARNALL LOOP, ROOM 1300B

FORT HOOD TX 76544-5025

W91151 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

RESPONSES TO QUESTIONS SET 2

52. Attachment 5 implies an accounting process that may be contrary to accounting system disclosures made by companies with approved accounting systems to DCAA. Suggest that the government describe this as a template to be modified by the contractor consistent with their established and approved accounting practices. For example, very specific accounting practices are required for compliance with the Fair Labor Standards Act and Service Contract Labor Standards, but Attachment 5 as currently drafted does not address certain statutory costs.

Response: Attachment 5 is a template. Offerors are responsible for manipulating it how they see fit to conform to their estimating and accounting practices. Offerors must ensure that if Attachment 5 is modified, that all formulas and cross‐references are clearly identified and correctly inputted throughout the template, to ensure that proper and consistent analysis can be conducted on their proposal.

53. Given the bulk of labor is in CPFF CLIN, request confirmation that offered Labor Category rates are not considered caps for the rates but rather are used for price reasonableness & realism analysis and for building overall price? (Section M D.4)

Response: Offerors need to propose the most accurate labor rates as possible, when preparing their proposal. They will NOT be able to bill the Government for rates higher than proposed during the contract period of performance.

54. We understand the Government has GFP at Fort Hood, Fort Bliss, and Fort Bragg. What is the location of the GFP listed in the TE S GFP Listing? Request the Government provide the GFP/GFE/GFI listings for all locations for which the contractor is responsible.

Response: Technical Exhibit S has been updated to show the GFP at each

55. Two of the TAR documents require cost or pricing information. Will the Government please confirm that it is acceptable to include this information within Volume II, Mission Capability? (TE V Base TAR, TE Q ABNSOTDTD Tech Services)

Response: Costing information shall not be provided in Volume II. The cost shall be included on Attachment 5 with its own labeled TAB and included as part of Volume IV. In addition, cost for each Tab shall be included in the overall cumulative total on Attachment 5. Costing information shall be provided for each CLIN in Volume I.

56. States in part, “For Scenario TAR 3 ‐Multi‐Requirement only” For Scenario TAR 3, is only the information in Section L.C.3.B(1)b required or are offerors to also address all requirements in L.C.3.B(1)a as well?

Response: The offeror shall address section L.C.3.B(1)b for Scenario TAR 3 – Multi Requirement only.

57. For CR CLINs, the pricing shall be based on the NTE amounts provided by the Government in Schedule B. If a handling rate, General and Administrative (G&A) rate, or any other indirect rate will be added to the NTE CLINs (e.g. ‘plug numbers’), the Offeror shall provide the rate with the cost proposal, as such rate will then become part of the contract. If no material handling rate, G&A rate, or other indirect rate is proposed for the CR CLINs, it will be assumed that no such indirect rate is applicable and the resulting contract will state that only direct costs will be reimbursed, and that no other indirect costs such as material handling or G&A will be allowed. Please confirm that only the Government provided NTE plug numbers are to be placed into the Schedule/Section B and that any indirect rate that would be applied to these numbers (i.e. G&A or M&S) need only be stated in the Narrative section of the contract and not actually applied to the plug numbers for the Schedule/Section B input. (Section L.C.D.(5)(b), pg 129

Response: Correct, on the Schedule B/Section B, the CR CLINs will be based on the Government provided NTE amounts. However, for evaluation purposes only, if a G&A or any other indirect rate is proposed on top of CR CLINs, those rates will be applied to the NTE amounts in calculating the Most Probable Cost (MPC) amount.

58. 52.242‐4 Certification of Final Indirect Costs pg 128: (1) This volume shall consist of all information required to support proposed costs. Certified cost and pricing data is not anticipated for the award of this contract due to expected adequate price competition. Since the Government has stipulated that Certified cost and pricing data is not required due to expected adequate price competition, would the Government consider removing clause 52.242‐4 requiring the certification of Indirect Rates considering Indirect rates are a major subset/component of pricing/cost data which again is not required? (Section I, pg 89; Section L.C.D.(1), pg 128)

Response: FAR clause 52.242‐4, Certification of Final Indirect Costs (Jan 1997), will remain in the solicitation. Subject clause requires certification of an indirect cost proposal submitted by the contractor to establish final indirect rates during contract administration. Please see FAR 42.703‐2.

59. The last sentence states, "The Oral TIP shall include the information identified in paragraph 3 above." Paragraph 3 of the Draft Solicitation is Government‐Furnished Property, Equipment, and Services. Please clarify where the information required to be covered in the Oral TIP can be found in the solicitation? (Page 56, Para 4.10.12.7)

Response: This sentence has been removed from paragraph 4.10.12.7 of the PWS.

60. Given the forecasted start date of March 2019, will there be another bridging contract prior to the BTSS RFP release?

Response: The anticipated award date of March 2019 will be extended until November 2019.

61. The FY 2017 data, while having somewhat similar labor hours as the two previous years, has significantly different ODC , Travel and labor costs than the two prior years. Can the Government explain what would cause these sharp declines in FY 2017? (Attachment 2) Response: Attachment 2 has been deleted and is no longer applicable.

62. Attachment 5 does not have a summary tab to show the roll‐up of costs by CLIN for each year.

Recommend the Government revise attachment 5 to include a Summary tab that captures all CLIN costs by year that will be reflected in the "Section B ‐ Supplies or Services and Prices" submission.

(Attachment 5 Proposal Template and RFP Section B ‐ Supplies or Services and Prices)

Response: The Government has added a “Summary” tab.

63. After the solicitation closing date of 26 December 2018, the Government will establish an account in ASSIST2Industry for each individual identified by the Offeror that has submitted a proposal in response to this solicitation. The draft RFP states that proposals are due on Dec. 26, 2018. Please verify that this date is a placeholder and the submission date will change in the final RFP. (Section L)

Response: The closing date has been changed to 22 Feb 2019.

64. The Offeror shall submit the proposal through AMRDEC. Hard copy submission will not be accepted.

Digital copies shall be provided in separate programs‐ one (1) copy for each volume title.

https://safe.amrdec.army.mil/sitedown/ The AMRDEC SAFE site was disabled as a preventative measure after agencies outside of AMRDEC identified potential security risks. At this point, we are uncertain if the site will be reinstated. Will the Gov provide an alternate means for proposal materials submission? (SF 33 Block 9 and Section L.C.2.a)

Response: Offerors will submit proposals through the following link: https://safe.arl.army.mil/

If the Offeror has a Common Access Card (CAC), to submit proposals click on the Drop‐off box. A window will pop up for Information about the sender. You will be asked if you have been given a Request Code. Answer “No”, and fill in the information for your organization and email address, then click next. Be sure the “From” box has your name, email address, and organization of the Offeror. Also, ensure all four (4) boxes have been checked immediately below the ‘From” box. In the “To” box click the green plus sign to add the email addresses of the Contract Specialist – Natasha Elder: Natasha.l.elder.civ@mail.mil and the Contracting Officer‐ Belinda Woods:

Belinda.woods.civ@mail.mil. In the description box write “Proposal for Base and Test Support Services, and add files using the blue button at the bottom. After adding your files, place a brief description in the box and click drop off files. A message will pop up to state the drop off is completed. An automated email will be sent to the Contract Specialist and Contracting Officer that files are dropped off and we will have four (4) calendar days to retrieve files. Once the files have been picked up the Offeror will receive an automated email message informing them the files have been picked up and by whom.

If the Offeror does not have a CAC, Offerors must request a code to obtain access. Prior to submission of proposals, Offerors shall send an email to the Contract Specialist – Natasha Elder:

Natasha.l.elder.civ@mail.mil and the Contracting Officer‐ Belinda Woods:

Belinda.woods.civ@mail.mil with the full name and email address of the individual that will submit the proposals by 11:00 am Central Time on 15 February 2019. Once this information is received and entered, the named individual will receive an automated email with a link to submit drop‐off files. DO NOT USE THE LINK. The Contract Specialist or Contracting Officer will send the individual an email with the request code not later than 19 February 2019. The request code is valid for 14 days effective the day the automated email was sent. Upon receipt of this request code, go to the following link: https://safe.arl.army.mil/ and click on the Drop‐off box. A window will pop up for Information about the sender. You will be asked if you have been given a Request Code. Answer “Yes” and enter the code and click “Next”. Be sure the “From” box has the name and email address of the Offeror. Also, make sure all four (4) boxes have been checked immediately below the “From” box. In the “To” box be sure the email address of both the Contract Specialist and Contracting Officer are listed. In the description box write “Proposal for Base and Test Support Services and add files using the blue button at the bottom. After adding your files, place a brief description in the box and click drop off files. A message will pop up to state the drop off is completed. An automated email will be sent to the Contract Specialist and Contracting Officer that files are dropped off and we will have four (4) calendar days to retrieve files. Once the files have been picked up the Offeror will receive an automated email message informing them the files have been picked up and by whom.

65. Non‐displacement of qualified workers. Wil Executive Order 13495 be in effect for this contract?

Response: FAR clause 52.222‐17 Non‐displacement of Qualified Workers is in the solicitation and Executive Order 13495 will be in effect.

66. The Government is currently experiencing a shut‐down. Will the Government shut‐down impact the timelines for submission, and if so, how?

Response: Our office is not affected by the Government shut‐down and the due date for proposals will be updated as needed.

67. Attachment 9 – Specific Relevant Contract References Q1: Are offerors required to use the provided Attachment 9 PDF form, or may we use our own format in response to the Attachment 9 requirements?

Response: Yes, Offerors are required to use the provided Attachment 9, PDF.

68. The original RFP stated that the original contract was for a Base and 2 years (3 years overall).

However, it appears that the incumbent has been there for 5 years. Can the government confirm the length of time the incumbent offeror has been operating this contract?

Response: The incumbent has had the current contract from April 2013 to the Present.

SECTION A - SOLICITATION/CONTRACT FORM

The depository location has changed from Provided in next Amendment to See Section L.

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT

Performance Work Statement United States Army Operational Test Command

Base and Test Support Services

TABLE OF CONTENTS

Description

1.0. General

1.1. Description of Services

1.2. Background

1.3. Objectives

1.4. Scope

1.5. Period of Performance

1.6. General Information

1.6.1. Quality Control Plan (QCP)

1.6.2. Non-Conforming Performance

1.6.3. Quality Assurance (QA)

1.6.4. Recognized Holidays

1.6.5. Hours of Operation

1.6.6. Training Holiday

1.6.7. Command Closure

1.6.8. Overtime

1.6.9. Place of Performance

1.6.10. Type of Contract

1.6.11. Contractor Reporting

1.6.12. Security Requirements

1.6.13. Search and Seizure

1.6.14. Personnel

1.6.15. Personnel Security Facility Clearance Requirements

1.6.16. Common Access Cards (CAC)

1.6.17. Installation Access

1.6.18. Access to Government Information Systems (IS)

1.6.19. Identification and Badges/Access Roster

1.6.20. Vehicle Registration

1.6.21. Physical Security

1.6.22. Reports of Adverse Information

1.6.23. Conduct of Personnel

1.6.24. Keys

1.6.25. Lock Combinations

1.6.26. Post-Award Conference

1.6.27. Periodic Progress Meeting

1.6.28. Contracting Officer’s Representative (COR)

1.6.29. Key Personnel

1.6.30. Identification of Contractor Employees

1.6.31. Appearance of Personnel

1.6.32. Head Protection

1.6.33. Contractor Travel

1.6.34. Other Direct Costs

1.6.35. For Official Use Only (FOUO)

1.6.36. Non-Disclosure of Information

1.6.37. Organizational Conflict of Interest

1.6.38. Files

1.6.39. Privacy Act Information

1.6.40. Hazardous Materials Management

1.6.41. Sensitive Item Storage

1.6.42. Government Observations

1.6.43. Interface with Government Operation

1.6.44. General Training Requirements

1.6.45. Operations Security (OPSEC) Training

1.6.46. In-Service Training

1.6.47. Fraud, Waste, and Abuse

1.6.48. Conservation of Utilities

1.6.49. Fire Protection

1.6.50. Accident Reporting

1.6.51. Safety

1.6.52. Occupational Safety and Health Act (OSHA)

1.6.53. Compliance with Laws and Regulations

1.6.54. Contractor Use of Government Dining Facility

1.6.55. Responsibility for Loss, Damage, and Personal Injury of Contractor

Personnel

1.6.56. Hazardous Duty

1.6.57. Environmental Support

1.6.58. Phase-In/Phase-Out Period

2.0. Definitions and Acronyms

2.1. Definitions

2.2. Acronyms

3.0. Government-Furnished Items

3.1. Facilities and Forward Test Center (FTC)

3.2. Property

3.2.1. Government Furnished Property (GFP)

3.2.2. Equipment Maintenance and Repair

3.3. General

3.3.1. Parking

3.3.2. Utilities

3.3.3. Communications

3.3.4. Local Area Network

3.4. Materials

3.4.1. Keys

3.4.2. Forms

3.4.3. Petroleum, Oils, and Lubricants (POL)

3.4.4. Government Furnished Information

3.5. Services

3.5.1. Emergency Medical Care

3.5.2. Fire Protection

3.5.3. Police Protection

3.5.4. Refuse Collection

4.0. Contractor-Furnished Items and Responsibilities

4.1. General

4.2. Facility Clearance

4.3. Materials

4.4. Equipment

4.5. Employee Identification

4.6. Refuse/Recycling

4.7. Deliverables

4.8. Transportation

4.9. Contractor Acquired Property (CAP)

4.10. Services

4.10.1. GFP

4.10.2. Tools

4.10.3. User Responsibilities

4.10.4. GCSS-Army

4.10.5. Telecommunication Systems

4.10.6. Software Application

4.10.7. Grounds Maintenance

4.10.8. Utilities

4.10.9. Facilities

4.10.10. Paperless Environment

4.10.11. Reduced Rates for Air Shipments

4.10.12. TAR and TIP Process

5.0. Description of Services

5.1. Base Operations

5.2. Test Support Services

5.3. Planning Phase

5.3.1. Data Management Plan

5.3.2. Communications

5.3.3. TAR Concerns

5.3.4. Resource and Time Management

5.3.5. Weekly TAR Progress Report

5.3.6. Quarterly Cost Revision

5.3.7. Monthly Progress and Financial Report

5.4. Test Execution Phase

5.4.1. Initial Setup

5.4.2. Data Management Support

5.4.3. Data Dictionary Design and Development

5.4.4. Information Technology Support

5.4.5. Supply

5.5. Recovery Phase

5.5.1. Recovery Maintenance

5.5.2. Post-Test Data Management Functions

5.5.3. Documentation

5.5.4. Prepare After-Action Reports

5.6. Technical Support

5.7. Documentation Requirements

5.7.1. Document Repository

5.7.2. Technical Information

5.8. Information Technology Management

5.8.1. GCSS-Army

5.8.2. Configuration Management

5.8.3. Server Access

5.8.4. Lifecycle Replacement

5.9. Logistics

5.9.1. Property Control

5.9.2. GFP Inventory

5.9.3. Annual Inventory

5.9.4. Final Inventory

5.10. General Maintenance Requirements

5.10.1. Estimated Cost of Damages Report

5.10.2. Use of GCSS-Army

5.10.3. Equipment Maintenance

5.10.4. TMDE Calibration Services

5.10.5. Automotive Maintenance and Motor Pool Operations

5.10.6. Monthly Fuel and Mileage Report

5.10.7. Federal Automotive Statistical Tool (FAST) Reporting

5.10.8. Parts

5.10.9. Maintain Records

5.10.10. Preventive Maintenance

5.10.11. Safety of Use Message (SOUM)

5.10.12. Transfer Army Equipment

5.10.13. Safety Compliance

5.10.14. Job Orders

5.10.15. Technical Manuals

5.10.16. Forms and Publications

5.10.17. Equipment Files

5.10.18. Fair Wear and Tear (FWT)

5.10.19. Army Warranty Program

5.10.20. Drivers Training

5.10.21. Night Vision Devise Training and Plan

5.10.22. Logistics Readiness Center (LRC) Maintenance

5.10.23. Equipment Operation Licenses

5.11. Transportation Services

5.12. Supply Services

5.12.1. Supply Discrepancy Report

5.12.2. Consumables and Durables

5.12.3. Support Equipment

5.12.4. Self Help Store

5.12.5. Logistics Supplies

5.13. Government Provided Uniforms

5.13.1. When to wear Government Provided Uniforms

5.13.2. Clothing Record Accountability

5.13.3. Maintain and Hand Receipt

5.13.4. Written Uniform Policy

5.14. Fabrication Services

5.15. Incidental Services

5.15.1. Portable Buildings and Trailers

5.15.2. Temporary Test Facilities

5.16. ABNSOTD Base Operations

5.16.1. Staffing

5.16.2. Data Management/Data Collection

5.16.3. Instrumentation

5.16.4. Surveys

5.16.5. Technical Data Collection

5.16.6. Data Collection Training

5.16.7. Data Collection Functions

5.16.8. Data Reduction Plan

5.16.9. Database Input

5.16.10. Reliability, Availability, and Maintainability (RAM) Database

5.16.11. Test Incident Report

5.16.12. Scoring Conference

5.16.13. Final Reports

5.16.14. Share Drive or Repository

5.16.15. Meetings

5.16.16. Videographer Requirements

5.16.17. Instrumentation Systems

5.16.18. Instrumentation Certification Accreditation

5.16.19. Rigging and De-rigging

5.17. Enterprise Contractor Manpower Reporting

5.17.1. Annual Inventory

5.17.2. Reporting Period

5.17.3. Assistance

6.0. Applicable Publications

PERFORMANCE WORK STATEMENT (PWS)

BASE AND TEST SUPPORT SERVICES

All references to regulations, policies, and procedures are provided in Section 6.0 of the PWS.

1.0. General. This is a non-personal services contract to provide data management, document preparation, data collection, database development, data entry, reports, off-the-shelf instrumentation, and logistics support to operational tests events conducted by the U. S. Army Operational Test Command (OTC). The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

1.1. Description of Services. The Contractor shall be required to perform field test support, data collection, data base management, data entry, and technical input to some test planning documents in support of operational test mission that includes:

Preparation and maintenance of test sites, supplies, and use of Government Furnished Property (GFP).

Maintenance, dispatch services, recovery, and operators for test support vehicles and generators.

Providing data entry and data visualization.

Operating Government provided off-the-shelf instrumentation.

Perform supply actions in support of the contracted mission and testing.

Primary locations of performance are Fort Hood, Texas, Airborne and Special Operations Test Directorate (ABNSOTD) at Fort Bragg, North Carolina, with additional support for motor pool operations at Fort Bliss, TX.

Additional locations will be identified in individual Task Authorization Requests (TARs), and may require the delivery of test support services at locations within both the Continental United States (CONUS) and Outside the Continental United States (OCONUS). Requirements will be issued in accordance with (IAW) the procedures set forth in the Government’s TAR/Task Implementation Plan (TIP) process (see section 4.10.12.).

1.2. Background. The OTC mission is to plan for, conduct, and report on independent operational tests, experiments, and assessments of Army materiel and information mission area systems to inform acquisition and fielding decisions for Army and select multi-service Warfighting systems.

1.2.1. OTC is headquartered at Fort Hood, Texas and is a subordinate command of the U.S. Army Test and Evaluation Command (ATEC) located at Aberdeen Proving Ground, Maryland.

1.2.2. Testing of materiel and major acquisition systems is complex. Operational testing involves a major effort in the integration of data management, data collection, logistics and field services documentation support. Operational testing requires the flexibility and depth of professional and technical expertise, professional managers with a technical staff capable of modifying and operating complex databases.

1.3. Objectives. The Contractor shall provide specific technical requirements in support of data management, data collection, logistics, and field operations to support the test missions of OTC to include Joint and Multi-Service tests, combined Developmental and Operational Test, training activities, and other Department of Defense (DoD) Organizations.

1.4. Scope. The Contractor shall provide all labor, management, supervision, supplies, materials, equipment, training, and tools, not otherwise provided as Government Furnished Property (GFP), to perform non-personal services required to support the operational test, data collection, and experimentation mission of OTC.

1.5. Period of Performance. The period of performance shall be a five-year base only. The Period of Performance reads as follows:

Base Period- 4 March 2019–3 March 2024

1.6. General Information.

1.6.1. Quality Control Plan (QCP). Quality control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government. The Contractor shall develop and maintain an effective QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which the Contractor assures its work complies with the requirement of the contract.

1.6.1.1. The Contractor’s QCP shall contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP shall be submitted to the Contracting Officer (KO) for review and approval within thirty (30) days of contract award. Changes to the QCP shall be submitted to the KO not later than five (5) calendar days prior to the effective date of the change. The KO make final review and acceptance of any subsequent changes. The basis of the plan is that the Contractor is responsible for quality. All methods, procedures, and forms shall support this concept. Deviation from the approved QCP based upon Government requirements shall be approved in writing by the KO in advance.

1.6.1.2. The QCP, at a minimum, shall address the following:

1.6.1.2.1. Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the PWS. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2. Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the Performance Requirements Summary (PRS),(TE A). This shall contain processes for corrective action without dependence upon KO direction.

1.6.1.2.3. Deficiency Correction. The QCP shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4. Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime Contractor and subcontractor work, including inspection and testing.

1.6.1.2.5. Trend Analysis. The QCP shall include a method of performing trend analysis and assessments with metrics.

1.6.1.2.6. Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services.

The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.1.2.7. Complaints. The Contractor shall document all customer complaints and report the complaint to the COR within one (1) workday after receipt of complaint. The Contractor shall use electronic mail or other written memoranda as notification. Each customer complaint reported to the COR shall have a scheduled completion date subject to COR approval. The QCP shall be updated, at no additional cost to the Government, as required to preclude a recurrence of the complaint.

1.6.2. Non-Conforming Performance. All Government discovered non-conformances will be documented at the time of discovery by the COR using DA Form 5479. Documentation will include the contract and task order number, reference to the specific TAR requirement, the specific deficiency to the requirement, where it was discovered, the date and time it was discovered, focal point for the Contractor who was notified and suspense date for Contractor response. The COR will notify the Contractor, in writing, each time a non-compliance is observed.

The Contractor will be given a timeline after notification to correct the deficiency IAW requirements of the TAR.

Deficiencies that cannot be corrected within the identified time-line will be reported to the KO. Non-conformance will be tallied for Contractor Performance Assessment Rating (CPAR) reporting periods and the results of the data will be used to substantiate objective ratings of Contractor performance in coordination with the PRS. Non-conformances shall be classified in one of three categories: Level I (Minor), Level II (Major), or Level III (Critical):

1.6.2.1. Level I (Minor). Nonconformance is defined as a nonconformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose, or is a departure from established standards having little bearing on the effective use or operation of the supplies or services. The Contractor will receive a verbal notification from the KO describing the deficiency.

1.6.2.2. Level II (Major). Nonconformance is defined as a nonconformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose. The Contractor will receive a written notification from the KO deficiency.

1.6.2.3. Level III (Critical). Nonconformance is defined as a nonconformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; is likely to prevent performance of a vital mission; is for a repeated or uncorrected level II Contract Deficiency Report (CDR); or is for a non-responsive Contractor to a level II CDR. The COR will document the CPARs, and the Contractor shall provide a corrective action plan to mitigate the recurrence of the deficiency.

1.6.3. Quality Assurance (QA). Quality assurance is the responsibility of the Government. The COR will evaluate the Contractor’s performance under this contract IAW the Performance Requirements Summary (PRS). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed IAW the performance standards and that contract quality requirements are met. “Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the Contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.4. Recognized Holidays. Work shall not be required on the following federal holidays unless specifically required by a TAR.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

Federal holidays also include any Presidential or Congressionally designated days off other than the ten listed above.

1.6.5. Hours of Operation. Services shall be provided during normal duty hours, which are Monday through Friday 0730 to 1630, excluding legal public holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor will not be reimbursed when the Government facility is closed for the reasons above. Continuous Contractor service may be required for one or more test operations, running sequentially or concurrently, day or night, or in any combination.

The Government may require the Contractor to provide services on weekends or holidays and may require an extended workday that could require two or more work shifts or adjusted workweeks. Overtime may be required for one or more of the shifts. The Contractor must maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons in section 1.6.4.

1.6.5.1. Other than Normal Operating Hours. The following events may affect the normal workday:

1.6.5.1.1. Installation Commander closes the post during the normal business day or delays opening the post to a later time than normal due to unforeseen events, e.g., inclement weather. In accordance with FH Regulation 385-2, the Contractor shall follow KO's guidance for early release or delayed opening. However, the Contractor may use their own system of time off (e.g. compensatory time, time off awards, vacation time, personal time, or leave without pay) IAW company policy.

1.6.5.1.2. Advanced Post Closure: Post is closed by the Commander prior to the start of the normal business day.

1.6.5.1.3. Condition Green: Normal conditions. No restrictions on driving or on installation operations.

1.6.5.1.4. Condition Amber: Caution. Roads may be icy in spots. Exercise caution while driving. Installation operations and training continue as scheduled.

1.6.5.1.5. Condition Red: Roads are icy. Driving is hazardous and is limited to mission essential traffic only.

Installation activity is limited to mission essential training and operations (e.g., national defense, health, safety, law, and order.)

1.6.5.1.6. Condition Black: Severe reduction of traffic flow, no vehicular movement except emergency vehicles.

The post is closed to all motor vehicular traffic except emergency vehicles such as Military Police vehicles, ambulances, engineer vehicles, fire-fighting vehicles, utility vehicles, and subsistence trucks.

1.6.6. Training Holiday. Work day designated by the Command, normally preceding a federal holiday. Only applicable to active duty military members.

1.6.7. Command Closure. Time off given by the Commander to Federal and Military personnel, which does not apply to Contractor personnel. However, the Contractor, mission permitting and approved by the KO, may use their own system of time off (e.g., compensatory time, time off awards, vacation time, personal time, or leave without pay) IAW company policy as a result of the closure. This time shall not be charged as a direct charge to the contract.

1.6.7.1. In all cases, the Contractor shall perform requirements as directed by the KO. In the case of actual test execution, the Contractor shall coordinate with the cognizant COR or KO for guidance before dismissing employees involved in the test.

1.6.7.2. The Contractor shall comply with Fort Hood policies for late openings and early release due to inclement weather conditions identified in section 1.6.5.1. For reporting purposes due to inclement weather, the Contractor shall report in conjunction with the earliest report time guidance provided by the installations web link or otherwise directed by the KO. In the case of Contractor employees operating in remote locations or those other than Fort Hood, the Contractor shall follow the policy at that installation, using the general guidelines herein.

1.6.8. Overtime. IAW Federal Acquisition Regulation FAR 22.103-2, the Contractor shall perform all contracts so far as practicable without using overtime, particularly as a regular employment practice, except when lower overall costs to the Government will result or when it is necessary to meet urgent program needs. Any approved overtime, extra-pay shifts, and multi-shifts should be scheduled to achieve these objectives.

1.6.9. Place of Performance. Primary location of performance is Fort Hood, Texas, with test support operations for Fort Bragg, North Carolina. Other locations will be identified in individual TAR, and may require the delivery of test support services at locations CONUS and OCONUS.

Information about Fort Hood and Fort Bragg, can be found on their internet websites respectively, http://www.hood.army.mil/, https://www.bragg.army.mil/.

1.6.10. Type of Contract. The Government anticipates the award of a Cost Plus Fixed-Fee Indefinite Delivery Indefinite Quantity type of contract.

1.6.11. Contractor Reporting. The Contractor shall provide data/reports IAW the Data Item Descriptions (DIDs) which are incorporated as Contract Data Requirements List (CDRL).

1.6.12. Security Requirements. Contractor personnel or any representative of the Contractor entering Fort Hood, Texas shall abide by all security regulations and shall be subject to security checks.

1.6.12.1. Operations Security (OPSEC). The Contractor shall comply with OTC OPSEC guidance of OTC Memorandum 530-1 and all applicable DoD security regulations and procedures during the performance of this contract (See Section 6.0 for location of memorandums and policies). The Contractor shall not disclose and must safeguard procurement sensitive information, computer systems and data, Privacy Act data, and Government personnel work products that are obtained or generated in the performance of this contract.

1.6.12.2. If the Contractor, or a sub-Contractor, or employees of disclose any information that disrupts or harms the Government's operations or activities, then the KO retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of Government facilities or activities, unless related to service to be provided. All Government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.12.3. The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information that could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment. The Contractor shall develop an OPSEC and Physical Security Standing Operating Procedure (SOP) within thirty (30) calendar days of contract award IAW CDRL A012 OPSEC Physical Security (TE U) and provide it to the COR for approval by the OPSEC officer IAW AR 530-1, 2-3a (3).

See Section 6.0 for location of memorandums and policies. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training (see also paragraph 1.6.45.).

Awareness/training includes, but is not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), social media/networking sites, dissemination of information and documents disposal. Certificates shall be provided to the COR upon completion of courses. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security. In addition, the Contractor shall identify an individual who will be an OPSEC Coordinator. The Contractor shall ensure this individual becomes OPSEC Level II certified per AR 530-1 and all reviews for the release of ATEC information shall be provided to the OTC OPSEC Manager for OPSEC and Public Affairs Office (PAO) review prior to release.

1.6.13. Search and Seizure. Contractor personnel or any representative of the Contractor entering Fort Hood, Texas, or other military installation designated as a performance location shall abide by all security regulations and shall be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering and leaving the confines of any DoD facility or installations.

1.6.14. Personnel. The Government’s minimum requirement is to contract for a workforce of sufficient experience and depth to handle current and projected workload and test surge requirements. The Contractor shall provide personnel with the necessary skills, knowledge, and training to perform the required support and services of this contract. The personnel performing work under this contract shall remain employees of the Contractor and shall not be considered employees of the Government.

1.6.15. Personnel Security Facility Clearance Requirements. When the services and support being performed require access to security controlled or classified information, the Contractor shall obtain and provide personnel with the appropriate security clearance. The classification of the work to be performed and the items to be delivered under this contract will be determined and handled IAW the DD Form 254 pertaining to this contract. Contractor personnel shall comply with AR 25-2 and AR 380-5 to include the security training requirements in AR 380-5, paragraph 9-7, and AR 380-49, Chapter 3, Section 3, as mandatory training for Contractor employees who handle classified materials. The Contractor shall also comply with the Industrial Security Program IAW DoD 5220.22-M.

See Section 6.0 for location of memorandums and policies. The Contract Security Classification Specification, DD Form 254 (TE R) will be incorporated as part of this contract.

1.6.15.1. The Program Manager (PM) and Security Manager (SM) shall possess a Top-Secret clearance. The Information Technology Lead shall possess a Secret clearance. Other personnel may require clearances based upon classification of test events being supported and positions held in this contract. Contractor shall be prepared to provide personnel with clearances when required by a task order to handle classified information to include Top Secret. At a minimum, interim clearances shall be required at contract start date for key personnel and for those personnel required to support tests. A request for clearance shall be made within five (5) working days after hiring and shall contain a request for an interim clearance. It is the responsibility of the Contractor to ensure updates are provided to the KO and COR once appropriate security clearances have been obtained. Compliance by the Contractor’s personnel with AR 25-2 and AR 380-5 is required. The Contractor shall also comply with the Industrial Security Program IAW DoD 5220.22-M. See Section 6.0 for location of memorandums and policies. As stated, the approved DD Form 254 will be incorporated as part of this contract.

1.6.15.2. All personnel hired under this contract who do not require a security clearance must have a Tier 1 (T1), formerly known as National Agency Check with Inquiries (NACI). IAW AR 25-2, “Contractor personnel without a security clearance shall have a favorable investigation on file, a favorable review of local personnel, base and military, medical, other security records as appropriate, and have a T1 investigation initiated or on file (Contractor) for access to the Government computer network.”

1.6.15.3. Denial of Access. Contractor personnel who have not received required security clearance shall not be granted access to classified information nor allowed to perform classified work.

1.6.15.4. Tier III or Tier III-R LAN Access Requirement. All Contractor personnel requiring access to the OTC LAN and other Information Technology (IT) systems involving sensitive information with higher-level access shall be required to have a Tier III.

1.6.16. Contractor Common Access Cards (CAC). All Contractor employees requiring computer access will be required to also obtain a CAC through the Trusted Associate Sponsorship System (TASS). The CAC will be issued for a period not to exceed three (3) years from the date of issuance. If the contract is for a period of one year, then the CAC shall only be issued for one year. New CACs will be issued for the remaining performance periods that are longer than three years. All Contractor employees requiring a CAC must have at least a Tier 1 for minimum access (previously the National Agency Check with Inquiries or NACI) trustworthy investigation submitted through the Office of Personnel Management to receive a CAC through the TASS. National Agency Check investigations with current/valid dates are accepted investigations for Contractor employees requiring a CAC. Industry/Company background investigations are unacceptable to receive a CAC or to have access to the LAN. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non- DoD federally controlled facilities on behalf of the DoD. All Contractor personnel requiring access to the OTC LAN and other IT systems shall have a favorable background investigation for trustworthiness determination initiated or on file as verified on the digitally signed DD Form 2875 by an appointed Security Manager IAW AR 25- 2 and Cyber Security for USAOTC, OTC Memorandum 25-2.

1.6.17. Installation Access. The Contractor shall be responsible for assuring all Contractor personnel authorized to perform work under this contract obtain installation access through obtaining a CAC. The Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures IAW OTC Memorandum 190-2. See Section

6.0 for location of memorandums and policies. Employees performing services under this contract shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Directorate of Emergency Services, Security Office, or the host nation equivalent. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Governments Security Officer may require changes in Contractor security matters or processes. The CAC shall be returned to the COR or Acquisition Specialist when the employee no longer performs work for the Contractor under this contract.

1.6.18. Access to Government Information Systems (IS). All Contractor and sub-Contractor employees performing services under this contract, who have access to a Government information system, must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services, and must have successfully completed the DoD Cyber Awareness Challenge training prior to access to the information system and then annually thereafter. Additional requirements are included in paragraph 1.6.44. and 1.6.45.

1.6.19. Identification Badges/Access Roster. The Contractor shall provide all employees working on this contract with identification badges. As a minimum, badges shall include Contractor name, contract number, employee photograph, employee's name, and appropriate code for security clearance access. The badge shall be worn at all times while the employee is on duty and shall be clearly visible.

1.6.19.1. The Contractor shall include company name in all e-mail addresses, on facsimiles, and in written correspondence. When presenting briefings, conducting or attending meetings/seminars, Contractor employees shall wear identification and introduce themselves as “Contractor employees”.

1.6.19.2. Access Rosters. Personnel whose contracts exceed 180 days in duration are required to be processed for a CAC if required. Personnel whose contract is less than 180 days in duration will receive a personnel pass valid until the expiration of the contract or business venture date. The Access Roster at a minimum will contain the individual’s name, date of birth, contract number, duration of visit, and point of contact for access and submitted to the COR.

1.6.20. Vehicle Registration. Contractor or Contractor employee’s motor vehicles entering Fort Hood, Texas, or other military installations designated as a performance location shall have a valid state license and shall comply with military installation vehicle registration requirements as applicable. Contractor personnel shall return visitor passes, when applicable, to the Provost Marshal office immediately upon conclusion of the conduct of business authorized on the installation.