Attachment 0008 QASP IFR 11-13-2024.pdf

Quality Assurance Surveillance Plan (QASP) for Indoor Firing Range

13 NOV 2024

1. Purpose. This Quality Assurance Surveillance Plan (QASP) is a government developed and applied document used to provide a standard of surveillance for monitoring the (description of services) contract. This QASP establishes the approach the government will use to conduct surveillance of the contractor’s quality control. The intent is to ensure that the contractor performs in accordance with performance metrics set forth in the contract documents, that the government receives the quality of services called for in the contract, and that the government only pays for the acceptable level of services received.

2. INTRODUCTION

2.1. This QASP has been developed to evaluate contractor performance while implementing the statement of work(SOW). It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective on the Performance Requirement Summary (PRS) in the support contract. 2.1.1. The QASP is based on the premise the government desires to maintain quality and standards. The QASP is a tool for use in government administration of the SOW and remains subject to revision at any time by the government throughout the contract performance period.

2.1.2. The contractor is responsible for management and quality control actions to meet the terms of the contract. The role of the government’s quality assurance (QA) representative is to ensure the contractor performs quality control to adequately meet contract standards.

2.1.3. The contractor’s quality control plan/program is the mechanism for evaluating product quality. The contractor is required to maintain a comprehensive program of inspections and monitoring actions.

2.1.4. From the start of the contract, all contractor operational procedures and quality assurance measures will be tested and implemented. As the performance period progresses, the levels of surveillance may be altered for service areas in cases where performance is either consistently excellent or consistently unsatisfactory. If observations reveal consistently good performance, then the amount of surveillance may be reduced. If observations reveal consistent deficiencies, increased surveillance may be implemented.

3. Government Roles and Responsibilities.

The purpose of QA is to ensure that the contractor is fully performing its QC responsibilities and meeting its obligations to the government. The roles and responsibilities of the stakeholders involved in QA are described below.

3.1. Contracting Officer (KO). The KO is responsible for monitoring contract compliance, contract administration, and cost control and for resolving any differences between the observations documented by the Contracting Officer’s Representative (COR) and the contractor. The KO will designate a COR as the government representative for performance management. The number of additional government representatives serving as inspector depends on the complexity of the services measured, as well as the contractor’s performance, and must be identified and designated by the KO.

3.2. Contracting Officer Representative (COR). The COR is designated in writing by the KO to act as his or her authorized representative. The COR will assist the KO with the technical administration of the contract to ensure proper government surveillance of the contractor’s performance. Any COR limitations will be identified with the designation letter. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the government’s behalf. Any changes the contractor deems may affect contract price, terms, or conditions shall be referred to the KO for action. The COR is responsible for quality assurance (QA) monitoring and completion of forms/reports used to document the inspection and evaluation of the contractor’s work performance. Government surveillance will occur under the terms and conditions of the contract for inspection.

3.3. Quality Assurance Evaluators (QAE). If applicable, the COR will work with the Quality Assurance Evaluators (QAEs) to execute some administrative duties in order to ensure that the QA function is properly executed. The Government QAEs play a key role in contract administration. They provide technical assistance to the COR, perform the actual contract surveillance, and report to the COR.

3.4. Other Key Government Personnel. Upon award, the government may utilize performance monitors, clinical quality experts, etc., who may provide input to the COR for reporting purposes.

4. SCOPE OF GOVERNMENT QUALITY ASSURANCE SURVEILLANCE

4.1. The procurement of commercial services under FAR Part 12, Acquisition of Commercial Items, provides the basis for quality assurance. Pursuant to FAR Clause 52.212-4, Contract Terms and Conditions-Commercial Items, (a) Inspection/Acceptance: “The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or re-performance of nonconforming services at no increase in contract price. If repair/re-performance will not correct the defects or is not possible, the government may seek an price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post- acceptance rights-

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.”

4.2. Customarily, the government will require the contractor to re-perform any services that are found to be nonconforming with government standards. The government may, in addition to requesting re-performance of nonconforming service, seek price reductions or adequate consideration.

4.3. The government's remedies of re-performance and price reduction are applicable to all services outputs covered in the SOW. When the COR detects substandard performance for a particular service output, he/she will bring the deficiency to the immediate attention of the contractor and request the contractor correct the problem. If the number of deficiencies exceeds the level for satisfactory performance (i.e., AQL), the COR will render that service as unacceptable. Any discrepancies created by the government are not to be counted against the contractor's performance.

4.4. When the contractor is exceeds the AQL, the COR may submit a Contract Discrepancy Report (CDR) with recommendations to the KO. The KO will determine the action deemed appropriate for the discrepancy which may include issuance of a CDR, payment deduction, Cure Notice, or contract termination.

4.5. The contractor’s routine performance is evaluated objectively against the performance-based standards provided in the SOW. The basis of performance-based contracting allows for some flexibility in enforcement to encourage innovation by the contractor in achieving the desired results. The Government has the right to inspect and test all services called for in the contract. When services are deficient and cannot be re-performed satisfactorily by the contractor, the Government will refer to the Inspection of Services clause for remediation.

5. Methods of Inspection.

5.1. The below listed methods of surveillance may be used in the administration of this QASP. They can occur quarterly, monthly, or as needed.

5.1.1. 100% Inspection. The COR may conduct 100% inspections of the work defined in the statement of work (SOW). The COR will also review information submitted in the required reports defined in the SOW (if applicable).

5.1.2. Periodic Inspection. The government may conduct periodic inspections monthly, quarterly, or on an as-needed basis. The periodic inspection shall be conducted by the COR.

5.1.3. Random Inspection. The government may conduct random monitoring by reviewing information/reports required and submitted in accordance with the contract. The random monitoring shall be performed by the COR.

5.1.4. Performance Evaluation Meetings. The contractor and the COR will meet as often as necessary to review the contractor’s performance and address any contract discrepancy reports (CDRs) issued during the period. A mutual effort will be made to resolve identified issues.

5.1.5. Customer Feedback – The COR may provide and collect customer surveys or complaints regarding performance. A mutual effort will be made to resolve any problems/issues identified.

5.2. Level of surveillance may be conducted on a monthly, quarterly or as-needed basis and an analysis of the results will determine if the contractor met the standards or did not met the standards identified in the SOW/contract.

6. Performance Requirements Summary (PRS): See attached Quality Assurance Surveillance Matrix (QASM)

7. Successful Performance.

7.1. Acceptable services for performance is demonstrated by an accepted and executed certified invoice and receiving report.

7.2. The acceptable quality level (AQL) consists of the performance standards established for the services required by the government to meet contract requirements. The AQL will be measurable and structured to permit an assessment of the contractor’s performance.

8. Documentation of Surveillance.

8.1. Effective contract surveillance relies on the COR identifying and documenting discrepancies during performance of routine daily services, or through the contractor’s quality control program. The COR will report discrepancies to the contractor for timely resolution. Surveillance may consist of periodic reports, and customer feedback and timeliness of contract deliverables/reports.

8.2. The COR will maintain a complete QA file which will be retained by the COR for the life of the contract. Information in the QA file will be considered when completing the annual CPARS report.

8.3. Documented surveillance will consist of inspections performed by the COR or the QAE. Such documentation may include paperwork that supports contract surveillance such as details of inspections or data gathering, conversations or meetings with the contractor, notes and comments that support inspection paperwork, to include quality assurance surveillance reports. If performance is deemed unacceptable, the COR will inform the contractor. Disagreements or disputes will be referred to the KO for re-address.

8.4. All documentation resulting from surveillance will be made a part of the contract file. The COR will maintain his/her file in the COR Tracking Tool throughout the contract period of performance. Pertinent documentation flows into the automated official contract file.

9. Certification of Services. Certification of services is performed by the COR via Invoices Receipt Acceptance and Property Transfer (iRAPT) application in the WAWF suite. At the end of each billing period, the contractor inputs invoice information into WAWF system. WAWF automatically notifies the appropriate COR via email of pending invoice. COR accesses WAWF and verifies the accuracy of services provided by the contractor. The COR will certify the invoice and payment is conducted by the Defense Finance Accounting System (DFAS). If the COR encounters errors in the contractor’s invoice, the COR will reject the invoice, state the reason for rejection and send back to the contractor. If the contractor disagrees with the COR, the issue will be forwarded to the KO for resolution.

10. QASP Attachments

10.1. QASP Attachment 1 - QASP Checklist

10.2. QASP Attachment 2 – DD Form 2772, Contract Discrepancy Report (CDR) (Optional)

10.3 QASP Attachment 3 – Quality Assurance Surveillance Matrix (QASM)

QASP Attachment 1 - QASP Checklist

QASP Checklist

Service or Standard:

Survey Period:

Surveillance Method (Check): 100% Inspection

Periodic Inspection

Random Monitoring (reports)

Performance Evaluation Meetings

Customer Feedback Level of Surveillance: (Check): Monthly

Quarterly

As needed

Analysis of Results:

Contract Service Provider’s Performance (Check): Meets Standards

Does Not Meet Standards

Narrative of Performance During Survey Period: (use additional sheets as needed)

Prepared by:

Date:

(End of QASP Attachment 1 - QASP Checklist)

Reset

CONTRACT DISCREPANCY REPORT

1. CONTRACT NUMBER 2. REPORT NUMBER FOR THIS DISCREPANCY

3. TO (Contractor and Manager's Name) 4. FROM (Name of QAE)

5. DATES (YYYYMMDD)

a. PREPARED b. RETURNED BY CONTRACTOR c. ACTION COMPLETE

6. DISCREPANCY OR PROBLEM (Describe in detail. Include reference to PWS Directive; attach continuation sheet if necessary.)

7. SIGNATURE OF CONTRACTING OFFICER

8a. TO (Contracting Officer) b. FROM (Contractor)

9. CONTRACTOR RESPONSE AS TO CAUSE, CORRECTIVE ACTION AND ACTIONS TO PREVENT RECURRENCE. (Cite applicable Q.C.

program procedures or new Q.C. procedures. Attach continuation sheet(s) if necessary.)

10. SIGNATURE OF CONTRACTOR REPRESENTATIVE b. DATE (YYYYMMDD)

11. GOVERNMENT EVALUATION (Acceptance, partial acceptance, reflection. Attach continuation sheet(s) if necessary)

12. GOVERNMENT ACTIONS (Reduced payment, cure notice, show cause, other)

13. CLOSE OUT

NAME

(1)

TITLE

(2)

SIGNATURE

(3)

DATE (YYYYMMDD)

(4)

a. CONTRACTOR

NOTIFIED

b. QAE

c. ACO

DD FORM 2772, SEP 1998 REPLACES MT FORM 352-R, WHICH IS OBSOLETE. Adobe Professional 8.0

QASP Attachment 3 – Quality Assurance Surveillance Matrix (QASM)

AQL # PASS/

FAIL Description Performance Objective Inspection Type Accepted Quality Level Responsibility COR Comments

S1 Safety Are workers adhering to the submitted and approved safety plan? Random Adherance to the Safety Plan submitted and approved by the COR COR

S2 Safety - Electrical

Has the contractor followed the proper lock-out tag-out procedures prior to conducting electrical work? Are they adhering to the agreed about safety plan?

Scheduled Adherance to the Safety Plan submitted

S3 Safety - PPE Are workers wearing all required PPE and adhering to construction safety standards? This may include hard hats, safety glasses, steel toed boots, and gloves.

Random Adherance to the Safety Plan submitted

Environmental

Protection

(SWPPP)

Stormwater management systems must be in place as outlined in the SWPPP, with no water runoff impacting the site or surrounding areas. Soil stabilization and erosion control must be fully implemented.

Random, review of SWPPP documentation, site visits.

100% compliance with SWPPP guidelines, with no stormwater violations or erosion issues. All water flows must follow designated paths

COR

2 Site Preparation and Grading

Site must be graded to maintain a minimum 2% slope to ensure proper drainage, without pooling or erosion risks. Compliance with IBC Chapter 18 and ASCE 7 standards for site grading and drainage must be maintained.

Scheduled inspections, topographic surveys, and visual grading checks.

No regrading necessary, no pooling or erosion detected. 100% compliance with slope and SOW specifications.

3 Foundation Integrity

Foundation must show no cracks, spalling, differential settlement, or water infiltration. Soil bearing capacity and load-bearing capacities must meet ASTM D1194 standards.

Visual inspections, load testing, soil bearing tests. Core samples to be taken where required.

Foundation passes load-bearing capacity testing. No visible signs of damage or water intrusion. 100% compliance with ASTM and IBC standards.

COR and 3rd Party Inspector

4 Load-Bearing Walls

Load-bearing walls must show no significant cracks or signs of structural failure. Wall must be plumb and properly aligned.

Reinforcement placement and spacing must be per IBC Chapter 16 requirements.

Scheduled inspections, NDT methods (ground-penetrating radar, ultrasonic testing), visual wall checks.

Cracks wider than 1/4" are unacceptable. Wall alignment must remain within 2% deviation. 100% compliance with reinforcement requirements.

5 Concrete Slabs

Concrete slabs must be free from cracks, spalling, excessive deflection, and moisture intrusion. Subsurface testing must show no voids or delamination.

Subsurface testing using GPR, core sampling, load testing, visual surface inspections

Slabs must meet specified load-bearing capacities with 0% subsurface voids.

Maximum deviation of level: 1/8" across 10' span.

6 Bullet Proofing

All bulletproof padding must meet the required ballistic resistance standards (UFC 4-179-02 and UFC 4-010-06). Padding should be installed without gaps or weaknesses in coverage, and all doors/windows requiring ballistic protection must be reinforced.

Scheduled and Visual inspections, ballistic resistance testing, review of manufacturer certification, and third-party testing documentation.

100% coverage with no gaps. Padding must meet specified ballistic resistance for all protected surfaces. Backwall must have adequate bullet resistance of long term firing range use.

Increase in Firing

Range Ceiling Height

The ceiling height inside the range area must be increased by 1 meter, with structural reinforcement to accommodate the height increase. All materials used in ceiling construction must meet IBC standards for structural integrity and safety as well as UFC 4-179-02 ballistic resistance.

Scheduled, Structural inspections, height measurement, and review of ceiling support plans.

Ceiling height must meet the required increase of 1 meter, with no structural weaknesses. 100% compliance with IBC and UFC structural standards.

8 Plumbing Systems

Plumbing system must be leak-free, with pressure tests confirming compliance with IBC Chapter 29. All connections to municipal systems must pass testing, with no backflow or seepage.

Scheduled Inspection, Pressure tests (ASTM E1105), CCTV pipe inspections, visual inspections of fixtures and joints.

100% leak-free system under operational pressure. No blockages or sediment buildup. Seals must meet IBC standards.

9 HVAC System (Packaged Units)

HVAC systems must deliver the required airflow (CFM) as per UFC 4-179-02, and maintain humidity/temperature requirements per ASHRAE 41. Systems must be properly installed, tested, and balanced.

Scheduled, report indicating airflow testing, leakage testing, HVAC system calibration.

Humidity and temperature testing over 30-day monitoring period post-installation.

Airflow within ±5% of design CFM. HVAC to maintain temp range: 68-74°F, humidity: 40-60%. Filtration systems must meet UFC 4-179-02 standards.

10 Electrical

All wiring must be correctly installed and insulated, with no faults, continuity failures, or improper grounding. All systems must meet IBC Chapter 27 and NFPA standards

Scheduled, Continuity and insulation tests, grounding inspections, visual inspection of wiring and conduits, and operational tests.

100% fault-free. Ground resistance must meet NEC 50.56, with resistance value ≤ 5 ohms. 100% compliance with electrical codes.

11 Fire Protection

Fire alarm systems and suppression systems (sprinklers) must meet NFPA 13 and 72 standards, including proper positioning and operation of all alarms, sensors, and sprinkler heads.

Scheduled, Functional testing, water pressure testing, fire alarm system activation testing, review of as-built plans for compliance.

100% operational fire alarm and sprinkler system, with no failures during testing. All devices must be installed according to NFPA guidelines.

12 Communications

Communications and targeting systems must be installed per UFC 4-179-02, with 100% operational accuracy during testing.

All wiring and controls must be properly connected and tested.

Scheduled, Functional testing of all sensors, targeting systems, and control panels. Review of wiring diagrams and connection points.

100% operational with no system failures during testing. Proper communication across all control points.

13 Interior Finishes

Interior finishes, including walls, flooring, and ceiling materials, must be installed per project specifications, including durability, fire resistance (IBC Chapter 8), and soundproofing where required (UFC 4-179-02).

Visual inspections, material compliance checks, and testing reports for fire resistance and soundproofing (where applicable)

100% compliance with material specifications. All finishes must meet fire safety and soundproofing standards, where applicable.

Demobilization and Final Cleanup

All temporary structures must be removed, and the site must be restored to its original or improved condition. No construction debris or waste should remain on site.

Final walkthrough inspections, visual inspection for cleanliness and site conditions.

100% debris removal and site restoration. All temporary structures and utilities removed.

15 Material Quality

All materials used must meet or exceed the project specifications, including compliance with the International Building Code (IBC), required ASTM standards, and manufacturer requirements. Material submittals must be verified and approved before use.

Random review of material submittals, third-party testing, visual inspections, and certification checks.

100% compliance with material specifications, including certified tests and submittals. No substitution of materials without COR approval.