TMR RFI Attach 2 Summary of Requirements.docx
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| TMR RFI Attach 5 Industry Day.pdf | ||
| Attch2_Exh_B_IT Workload Drivers.pptx | PPTX presentation | |
| Attch2_Exh_F_20F4100 PWS.pdf | ||
| Attch2_Exh_G_21F7300 PWS.pdf | ||
| Attch2_Exh_M_MDIOC ERB Charter.pdf | ||
| Attch2_Exh_E_22F5900 PWS.pdf | ||
| Attch2_Exh_J_22F8004_PWS.pdf | ||
| Attch2_Exh_I_Facility Projects.xlsx | XLSX spreadsheet | |
| TMR RFI Attach 5 Industry Day.pdf | ||
| TMR RFI Attach 6 Capability Statement.pdf | ||
| Attch2_Exh_H_MDIOC_Facility_AV-1.pdf | ||
| Attch2_Exh_A_IRES SOO.pdf | ||
| Attch2_Exh_L_MDIOC Fact Sheet.pdf | ||
| TMR RFI Attach 3 Submission Forum.docx | DOCX document | |
| Attch1_Exh_A_MDA Instruction 5013.78-INS.pdf | ||
| Attch2_Exh_C_IT Projects.xlsx | XLSX spreadsheet | |
| TMR RFI Attach 1 Notice Details Final.docx | DOCX document | |
| TMR RFI Attach 4 Questions to Industry.docx | DOCX document | |
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MDA Integration and Operations for Enterprise Solutions (MIOES) Contract Technical Areas August 2022
Preface This document is designed to convey the potential scope and breadth of the MDA Integration & Operations for Enterprise Solutions (MIOES) requirements. The combination of requirements into this single document is for the convenience of the acquisition planning team and serves as a mechanism to help vendors understand the complexity of the MIOES requirements as vendors prepare responses to the tactical market research Request For Information (RFI). This document does not necessarily account for every requirement that is anticipated to be included in the MIOES contract. In addition, the inclusion of requirements in this single document is not intended to reflect or dictate a preferred acquisition strategy. The government acquisition team encourages industry to respond to this RFI as a way to assist the acquisition team in their development of a viable and executable acquisition strategy that effectively promotes competition and maximizes small business utilization, while incentivizing productivity and innovation.
This document is intended to provide sufficient information on the technical areas, underlying capabilities, the variety of products / services acquired, and the interdependencies, relationships, and dependencies between the technical areas to allow industry to appropriately respond to the RFI.
| 1.0 | Vision and Scope / Boundaries of the MIOES Acquisition |
| 1.1 | MDA Mission |
The Missile Defense Agency (MDA) is a research, development, acquisition, and test agency within the Department of Defense (DoD). The MDA workforce includes government civilians, military service members, and contractor personnel around the world.
MDA’s mission is to develop, test, and field an integrated, layered, missile defense system (MDS) to defend the United States, its deployed forces, allies, and friends against all ranges of enemy ballistic missiles in all phases of flight.
As the Agency develops, tests, and fields an integrated MDS, MDA works closely with the Combatant Commanders (e.g., Pacific Command, Northern Command, etc.) who will rely on the system to protect the United States, our forward deployed forces, and our friends and allies from hostile ballistic missile attack. MDA works with the Combatant Commanders to ensure development of a robust MDS technology and development program that addresses the challenges of an ever-evolving threat. MDA is also steadily increasing international cooperation by supporting mutual security interests in missile defense.
The MDA is committed to maximizing the mission assurance and cost effectiveness of our management and operations through continuous process improvement.
1.2 MDA Integration & Operations for Enterprise Solutions
The MDA Integration & Operations for Enterprise Solutions (MIOES) contract vision is to enable stakeholders to achieve MDS mission objectives by providing an efficient and flexible, multi-purpose, capabilities-based contract(s) to execute the following technical areas (TA):
· TA 1: Enterprise Information Environment and RDT&E IT Services and Solutions
· TA 2: MDS Mission IT Support and Solutions
· TA 3: MDS Mission Operations
· TA 4: Missile Defense Integration & Operations Center (MDIOC) Facility Operations & Sustainment
· TA 5: Systems Engineering & Program Integration Successful realization of the first four technical areas cannot be achieved without the systems engineering and integration identified in technical area five. The challenge is to simultaneously and efficiently execute multiple stakeholder requirements that span multiple technical areas. Integration and de-confliction of critical assets, maintaining positive configuration control, and rapid reprioritization of resources is essential to operating and maintaining this dynamic environment.
A significant challenge of this dynamic environment is the interface requirements (e.g., other contracts, Air Force 50th Space Wing (50SW), asset owners, test objectives, MDA Leadership) necessary to integrate all technical areas. Simultaneous events compounded with concurrent research, development, test, and operations compete for both physical assets and personnel resources. The integration challenge routinely involves close coordination and resource prioritization to accommodate event schedule changes, facility or IT system changes, test article improvements, and contingency operations.
Successful realization of TA’s 1, 2, 3, and 5 cannot be achieved without the operations and sustainment of the MDIOC facility identified in TA 4.
Further, TA’s 1, 4, and 5 provide the infrastructure and governance required to execute TA’s 2 and 3. This infrastructure is described as the MDIOC Range. See Figure 1.
In summary, there are significant interdependencies between all the technical areas which explains the significance and importance of the systems engineering and integration requirements associated in TA 5.
1.3 Acquisition Scope / Boundaries
The requirements fulfilled under this acquisition are primarily (but not exclusively) executed out of the MDIOC located on Schriever Space Force Base (SSFB), Colorado. The MDIOC is the MDA’s principal integration center for international and national missile defense. As a mission execution platform, the MDIOC is a highly secure research, development, and operations complex and a mission support facility.
The Enterprise Information Environment and RDT&E IT Services and Solutions technical area is not localized to the MDIOC but rather spans the globe. The MDA’s Chief Information Officer (CIO) operates two major data centers, one in Colorado Springs (COS), CO and the other in Huntsville (HSV), AL. The MDA CIO provides the MDA common core IT network backbone and enterprise computing platforms that are comprised of routers, switches, firewalls, workstations, servers (physical and virtual) and enterprise class storage arrays. The MDA CIO manages the secure operation of not only the enterprise unclassified and classified networks, but also standalone networks, facilities infrastructure local area network (FILAN) and all wide area network (WAN) interfaces supporting the integration of research, development, test, and evaluation (RDT&E) enclaves into test and simulation architectures.
The MIOES contract will be a continuation of requirements currently delivered under the current Integrated Research & Development for Enterprise Solutions (IRES) contract. The scope of the follow-on effort will be different from the current IRES contract. The IRES Statement of Objectives is provided (Exhibit A) to increase knowledge and provide more context of the requirement set.
Attachment 2, Exhibit A
2.0 TECHNICAL AREAS
The following technical areas are the overarching performance areas that characterize the major components of work that are expected to be executed under MIOES contract. Each technical area contains numerous capabilities that further refine / define potential performance areas.
| Number |
| MIOES Contract Technical Area |
| 1 |
| Enterprise Information Environment and RDT&E IT Services and Solutions |
| 2 |
| MDS Mission IT Support and Solutions |
| 3 |
| MDS Mission Operations |
| 4 |
| MDIOC Facility Operations & Sustainment |
| 5 |
| Systems Engineering & Program Integration |
It is expected that over 65% of the value of work that will be performed under this contract will fall under technical areas 1 and 2.
The technical areas are interdependent and complementary, and operate in a very dynamic and challenging environment; the successful realization of the requirements within these technical areas requires significant integration, de-confliction, and reliance on the successful execution of contract requirements within all the technical areas.
In order for this acquisition to be successful, it must be established in a manner that incentivizes flexibility, productivity and innovation, provides opportunity for small business participation, controls costs throughout the product / service lifecycle, and maintains a competitive environment throughout its lifecycle. The delivery of products / services needs to be a “Best in Breed” approach within each technical area with seamless integration and prioritization of work activities while providing effective management and reporting of cost throughout the execution of this contract. Additionally, the MIOES contract(s) must acknowledge and accommodate for the shared use of common facility, communications, and IT infrastructure resources. Results of the market research and eventual acquisition strategy will continue to shape the scope of each technical area and the eventual scope of the MIOES contract.
The following table provides the overarching goals of the contract(s).
| Goals |
| Attribute / Task Descriptions |
| Innovation and efficiencies implemented |
| Innovation is systematically and routinely discussed and incorporated into standard operating procedures resulting in benefits to the government. Rapid implementation of new technologies, capabilities, business practices, and processes. |
| Best in breed performance within each technical area |
| Integrated and aligned procedures and competencies supporting the efficient delivery of the technical capabilities. No contractor boundaries. |
| Seamless integration between and prioritization of all work activities (regardless of contract) |
| Systems engineering and program integration processes and procedures for event / project execution and across all tasks; encompasses risk mitigation and cross-contract(s) coordination. |
| Control costs and manage schedules throughout the product / service lifecycle |
| Earned Value Management System (EVMS) where applicable. Transparent accounting of funding and traceability back to originating requirement providing end-to-end visibility. Accurate and timely scheduling through an Integrated Master Schedule. |
| Opportunity for Small Business participation |
| Opportunities to increase small business utilization to improve and grow the small business industrial base supporting the MDA. |
| Leverage and collaborate with other MDA contracts to provide “best value” and seamless integration |
| Active collaboration/engagement between contractors facilitating a positive exchange of information; lessons learned and best practices are shared |
2.1 TA 1: ENTERPRISE INFORMATION ENVIRONMENT AND RDT&E IT SERVICES AND SOLUTIONS
The office of the Chief Information Officer (CIO) provides the Missile Defense Agency (MDA) with Enterprise (agency-wide) IT services and solutions in support of 1) Research, Development, Test, and Evaluation (RDT&E), 2) common-use IT and business requirements, and 3) Missile Defense System support tasks.
The CIO supports the Defense Intelligence Mission Area (DIMA), the MDA Enterprise Information Environment Mission Area (EIEMA) and the Business Mission Area (BMA) with processing, storage, and transport of information; systems and network management; information dissemination management; and cybersecurity functions. The CIO provides MDA with secure classified and unclassified information technology systems; data centers; operations and monitoring centers; telecommunications; local and wide-area network infrastructure; and customer services to meet both DoD and MDA to maintain an integrated and comprehensive cybersecurity capability across IT systems, enclaves, and networks The CIO also provides support to the Warfighter Mission Area and the Defense Intelligence Mission Area for various components located within the MDA core sites.
The CIO is responsible for providing effective, efficient, secure, and reliable information network services for critical DoD and MDA communications and information processing using accepted industry best practices and standards.
The CIO office is the Agency cloud service provider (CSP) and uses a cloud first strategy that enables cloud computing on-demand access, via secure network connectivity, to deliver global IT services to the warfighter and general user base. The CIO partners with multiple commercial CSPs to make these resources available for a monthly subscription or usage fee.
The CIO administers two major data centers, one in Huntsville, AL, and the other in Colorado Springs, CO. Both data centers provide a mix of classified and unclassified IT services, with each providing disaster recovery and continuity of operations (DR/COOP) for critical services to the other.
The services identified below are provided for the following MDA areas, systems and/or enclaves as outlined in the MDA Defense IT Portfolio Registry (Reference Appendix A):
· Defense Intelligence Mission Area
· JWICS end-user services
· Special Access Program network transport and enclave IT services
· Business Mission Area
· Enterprise Information Environment, Mission Area (Mission Support & RDT&E)
· MDA Common Use Network Services and Specialty Systems
· RDT&E Family of Systems
This contract will provide the following core-IT services, solutions, architecture, design and engineering to meet mission requirements.
Information Technology Service Catalog. (ITSC) Delivery of descriptive information, cost and timing of available IT services. Tracking and routing of service requests to workflows and processes to execute the IT service.
Integrated Service Desk. (ISD) A single primary point of contact and interface between the user and the service. Resolves issues, an incident or problem, or an access issue, if the issue cannot be resolved through self-help methods. Primary contact point for all calls, questions, service requests, complaints.
End User Support. Operations and maintenance support to end users in the following areas: Standard User Desktop Productivity Applications, Client Support System Administration, VIP & Standard User Onsite Technicians, Printing and Copy Services, Desktops, Laptops, Thin Clients Break-fix HW, Email Services, File Services, Directory Services and Unified Communication.
Application Management. Management of the application lifecycle for applications provided by a vendor or developed in-house. Ensures the applications sustain the services in the production environment. Covers any software, other than operating systems and firmware that resides on the IT Infrastructure.
Data Centers. Management and execution of data center architecture, infrastructure and operation for MDA IT and communications services. Design and maintenance of data center resources to include compute, storage, network, facilities, security and technical refresh of the enclaves.
Architecture & Engineering. Collaboration across multifunctional teams to formulate, plan, implement, manage, track, and evaluate large scale/complex IT enterprise architecture/systems engineering projects with an agile approach to rapidly deliver capabilities to the customers. Apply creative and integrated solutions-based thinking to spark enduring change and adopt innovative solutions into the enterprise. Key areas of focus are:
· Reference Architecture for standard/scalable IT solutions
· Department of Defense Architecture Framework (DoDAF) Technical Baseline configuration management
· Architectural oversight to ensure design compliance, functionality, and resilience in line with industry best practices
· A cloud-first approach to enterprise architecture design/implementation
Development and Fielding. Includes designing, acquiring, integrating, documenting and fielding IT systems and infrastructure.
Operations and Sustainment. Encompasses all computer hardware and software that runs on the infrastructure, and all network components. It includes monitoring and reacting to events that impact the environment, job scheduling, performing backups and restores, output management and IT Service Continuity Management activities.
Emerging Technologies. Evaluation of current capabilities against emerging technologies and the development and integration of new technologies, to include but not limited to digital engineering, DevSecOps practices, artificial intelligence, machine learning and business process automation.
Additional areas of IT services and support.
Cyberspace Mission Support. Agency ISSM and Tier III system support services across the entire MDA portfolio of systems that support integrated Cybersecurity Management to drive a holistic and collaborative cyberspace program dedicated to delivering a secure and uncompromised Missile Defense System through innovative and optimized cyber resilient initiatives focused on continuously improving MDA cyber capabilities, risk-level, and mission survivability:
· Local Control Center (LCC) services: Tier 3 Incident Management, LCC/GNOSC Integration Services, Cybersecurity Tasking Order (CTO) Management, Cybersecurity Monitoring (ACAS / ENS) Services, Work Order Generation for Discovered vulnerabilities, System POA&M Generation
· RMF services: eMASS support, Annual ISSM Review support, DoD Scorecard Management support, System Security Plan Development & Management support, AO Signing support, Authorization Management support, CVT support, POA&M Management support, Risk Management support
· Cybersecurity Configuration services: Architecture and Engineering Support Services, Account Management, Circuit / System Integration, Software Cybersecurity Management, Hardware Cybersecurity Management, Waiver / Exception Management Services, PPSM Management
· Cybersecurity Test services: ISSM Self-Assessment, Cybersecurity Test Support, Red Team Support, CVT Support, and CCRI/CCORI support as required
Defensive Cyber Operations
· CSSP Services. Analyze, investigate, respond to, and report cyber incidents. Use Threat hunting tools to identify Cybersecurity Risk to MDA Enterprise and RDT&E IT Systems. Monitor MDA cyber terrain and report to DoD
· Tier 2 Cybersecurity Service Provider. Includes:
· Independent and separate CSSP Support to maintain the confidentiality of cyber incidents without fear of retribution or conflicts of interest
· Forensic capability: Perform forensic analysis in support of cybersecurity investigations to include cyber incident response and mitigation, cyber intelligence and data fusion, cyber forensics, reverse malware engineering support and cyber exercise support
· Penetration Test capability: Conduct penetration tests in order to provide a systemic view of agency technical and traditional security postures
· Conduct investigations on computer network intrusions that affect MDA area of operations
· Use enterprise monitoring tools, proactive operations, and intrusion investigation to identify indicators of compromises to be used for defensive measures
· Serve as the central focal point with counterpart agencies on matters that involve national cybersecurity concerns
· CSSP Program Sustainment & Outreach: Maintain MDA's CSSP certification and accreditation by managing in accordance with current DoD ESM requirements
· Cyberspace Operations Force Concept: IAW SECDEF 2019 DoD COF Memo, operationalize the CSSP workforce according to DoD-defined standards
· Cyber Operations Planning Support: Plan and execute threat-informed operations to identify and mitigate threats to the MDA AOR
· Command & Control Operations: Execute the authority and direction of the CIO, and act as the interface between the CSSP, USSTRATCOM, USSPACECOM, JFHQ-DODIN, and subordinate Tier 3 Local Control Centers, for all cyber operations
· Cyber Countermeasures: Leverage open source and closed source intelligence to develop countermeasures across cyber defense tools and platforms in order to prevent and mitigate cyber threats
· DCO Detect & Response: Use government provided cyber defense tools to continuously monitor and detect cyber threats within the MDA Area of Operations, and execute incident response activities to mitigate the threat, IAW DoDI 8530.01, CJCSM 6510.01B and the current Evaluators Scoring Metric (ESM)
· Vulnerability Management and Analysis: Conduct proactive assessment and analysis activities to determine the adequacy of cybersecurity measures and identify asset vulnerabilities
· Cybersecurity Technical Writing: Manage and produce technical documentation and guidelines based on Federal and DOD policies, and industry best practices
· Cybersecurity Infrastructure O&M: Perform day-to-day operation of cybersecurity infrastructure activities and operation and maintenance of the associated tool suites IAW USTRANSCOM Configuration and Change management processes
· Cybersecurity Application Support: Provide cybersecurity solution support, to include installation, configuration, operation, and system administration of the Government-furnished cybersecurity solution tool suite
Event Support. World-wide lifecycle event management, engineering services, and support for MDA Events; Mission/Real World Events, Flight Tests, Ground Tests, War games/Exercises, Experiments, and Continuous Developmental Integration (CDI) activities. Includes event requirements management, coordination, planning, architecture development, service solutions, execution support, resource management, asset management, and work activity de-confliction while ensuring full cybersecurity (Tier 3 LCC) services and support.
Global Network Operations and Security Center (GNOSC) and Network Management. Development, integration, operation and maintenance of network transport/services and cryptologic operations for global enclaves to align with IT Enterprise Architecture, services and applications. Monitoring and reporting of all network services outages that impact IT core services and applications.
Unified Communication. Technical management for Unified Communication across the MDA enterprise to include Audio/Video operations and maintenance services for large display monitors connected to computers and common area signage. Maintain cable infrastructure labeling standards to and capture a comprehensive data repository of the cable infrastructure.
Voice Infrastructure Services. Planning, integration, and execution for all IT requirements/communications in support of flight test, ground test, war games and exercises, real world events, and CDI.
Cloud/Virtualization Services. Maintain an Information Technology as-a-service (ITaaS) capability. Enable the MDA Private Cloud to provide on-demand network access to a shared pool of configurable computing resources which can be rapidly provisioned and released. Automate the provisioning of infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS) – Integrate Cloud/Services into the MDA IT Catalog.
Federated Engineering Ecosystem (FEE): Architectural design, development, and integration of an Enterprise-wide Federated Engineering Ecosystem. The FEE is an ecosystem backbone on which all required capabilities and accesses are supported, removing the need for individual networks, supporting all stakeholders in a shared infrastructure in a federated multi-tenancy system. This ecosystem requires the capability for both common-use enterprise level systems and operational, 24x7x365 mission related systems to operate in parallel. Expected components:
· Past Performance of Digital Engineering Implementation & Roadmaps
· Agile/Scaled Agile Framework (SAFe/Scrum Practices
· Model Based Systems Engineering
· Rapid release software factory pipelines process (DevSecOps)
· Configuration control and management processes
· Cyber Modernization
· Continuous Monitoring
· Multi-Level Security (Unclassified, Secret, Top Secret) and Access Control
· Zero-Trust
· Continuous Authorization of Systems
· Risk Management Framework
· Software Authorization
· Modular Open System Approach
· Innovative Decision Support Processes
· Integrated/Federated Technology Stack
· Cloud based technologies for Digital Engineering
· Cloud Storage
· Cloud Computing
· Cloud-to-non-Cloud Integration
· Data Architectures
· Data Lake
· Data Catalog
· Data Analytics
· Data Protection
· Big Data
The following components will be required in performing the stated requirements.
· Portfolio Management. Manage Information Management/Information Technology standard services that empowers users to help themselves to IT services and is transparent through the service life cycle from proposal in the Service Pipeline, to design and operation in the MDA IT Service Catalog (ITSC), through removal from operation for retired services.
· Business Relationship Management (Requirements). Establishment of a business relationship between IT Services and the customer(s) to identify customer needs and ensure that the service provider is able to meet those changing needs.
· IT Project Management. A right-sized project management methodology that improves agility and time-to-value from receipt of the request for a new or changed service through deployment into the production environment.
· Charge Back/Show Back. Allows customers and stakeholders to understand the costs related to actual usage of IT resources.
· IT Software Asset Management. Technical, physical, and administrative control of all authorized software, including a hard and soft copy of software inventory.
This contract will also architect, design, and implement new/improved IT Services. Includes the technical requirements derivation; project management; architectural design of engineering solutions; and implementation activities in support of requests for new or improved IT capabilities. There are more than 400 discrete technology improvement projects per year in support of RDT&E, MDS operational systems and components, and general IT service requirements. Additional metrics are shown in Exhibit B
Attachment 2, Exhibit B This contract enables the MDA CIO’s mission to ensure MDA’s new or improved IT Enterprise services and resources are designed, acquired, installed and transitioned to Operations and Maintenance (O&M) in compliance with the goals and directives of existing statutes and DoD regulations, as well as priorities set by the MDA Director and CIO. Examples include
· Fielding of effective, efficient, secure, and reliable information technology services (e.g. compute, storage, networking, applications, distribution of data, and security)
· Leverages and expands capacity in MDA Data Centers to accommodate new requirements in a hybrid, cloud-based, dynamic enterprise architecture
· Expands/enhances the MDA Common Core Services defined as MDA’s Enterprise unclassified and classified networks, RDT&E network, Facilities Infrastructure LAN (FILAN) and network IT elements (i.e., routers, switches, firewalls and gateways), shared services (i.e. Active Directories, Authentication/Authorization services, enterprise messaging bus, enterprise audit, Domain Name Service) workstations, servers and peripherals (i.e. infrastructure provisioning) The following document (Exhibit C) provides examples of IT projects that have been executed over the past several years.
Attachment 2, Exhibit C
2.1.1 FPDS PSC and NAICS Code
The predominant FPDS PSC associated with this capability is 7K20.
The predominant NAICS code associated with this capability is 541512.
2.1.2 Additional artifacts and sources of information
· Current IRES Task Order 22F8003 (Exhibit D). This task order performs many of the requirements highlighted in this technical area.
Attachment 2, Exhibit D
2.1.3 Challenges associated with this technical area
· The MDA hosts a complex set of mission unique enclaves providing administrative, research, development, test, and operations capabilities. Flexible and adaptive IT and Communications environments that provide integrated solutions which are interoperable across the spectrum of use cases while maintaining the necessary security posture supporting the dynamic and ever-changing architectural framework is essential for success.
· Many unique, non-standard technology requirements exist within MDA to include processes to certify and test technical solutions that must be efficiently executed to deliver new and improved capabilities without impacting deployment timelines or cost of implementation.
· Maintaining agile, integrated, and effective processes that provide the flexibility to quickly adapt to numerous, simultaneous, often competing requirements in the dynamic operating environment is essential to the successful execution of this capability.
· Many of the systems and networks supporting MDA are considered mission critical for MDA testing; as a result, maintenance strategies must accommodate for routine outage windows and out-of-cycle maintenance activities for de-confliction of critical technical services necessary to facilitate MDA testing.
· The IT infrastructure depends on facility power and cooling support systems; close coordination between facility management and IT support is essential in ensuring facility resources are provisioned and available when needed.
· Cybersecurity requirements place an increasingly high demand on the technical workforce to maintain secure, cyber compliant IT systems and communications environments; innovate in the identification of risk; and the verification of IA compliance in a cost effective and efficient manner is required.
· Failure to properly implement a cybersecurity and information assurance program could lead to compromise and cause detrimental impacts to national security.
· DoD 8570.01-M/8140 CSSP identifies qualifications for the cyber workforce; the ability to recruit, hire, place, and retain a qualified workforce, as well as the ability of the workforce to maintain currency with regulations is necessary.
· Services not provided to the MDA workforce in a timely and efficient manner hampers Agency productivity and impacts product delivery timelines. As such, rapid resolution of incidents causing service disruption and the efficient distribution of new or improved software to client systems is essential in support of Agency operations.
· Conducting cybersecurity activities required for Department of Defense Information Network (DoDIN) and Defensive Cyber Operations (DCO) operations on the MDA Area of Operations (AO) IAW DoDI 8530.01, CJCSM 6510.01F and the current Evaluators Scoring Metric (ESM).
· Completing Incident Response and Recovery activities IAW CJCSM 6510.01B, DoDI 8530.01, Evaluators Scoring Metric (ESM) 10 (or current version) and both USCYBERCOM and JFHQ-DoDIN Orders
2.2 TA 2: MDS MISSION IT SUPPORT AND SOLUTIONS
The MDIOC is host to numerous MDS operational missions (e.g., Command, Control, Battle Management, and Communications (C2BMC), 100th Missile Defense Brigade (MDB), Joint Functional Component Command for Integrated Missile Defense (JFCC-IMD)), as well as operational test assets (e.g., satellites). Mission IT support, solutions, architecture, design, and engineering must be provided in a manner to maintain an operational readiness posture in order to deliver warfighter mission support.
These missions must be maintained in a continuous state of operational readiness to support contingency operations in the execution of the MDS mission.
· C2BMC is the integrating element of the BMDS providing missile defense planning, situational awareness, sensor management, engagement coordination, and global networks to create a layered missile defense.
· 100th MDB is the 24/7/365 operational center that conducts operational-level execution of the Ground-based Midcourse Defense (GMD) homeland defense mission.
· JFCC-IMD is a tenant command under U.S. Strategic Command’s (USSTRATCOM) and is the lead organization for planning and synchronizing global missile defense.
· The Missile Defense Space Development Center (MDSDC) provides a centralized, collaborative environment for on-orbit space operations to develop and integrate space sensor capabilities within the BMDS. Supported satellite constellations currently include: Space Tracking and Surveillance System (STSS), Near-Field Infrared Experiment (NFIRE), and the Enterprise Sensors Laboratory (ESL).
These environments present unique hardware, software, interface, configuration, cybersecurity requirements, challenges/limitations, and dynamic scheduling constraints which must be met, managed and overcome to ensure mission success. The following are examples of capabilities required to successfully meet mission operation needs.
· Heightened level of responsiveness and the mission assurance rigor to ensure availability of operational BMD assets
· Continuous situational awareness and mission assurance support (24/7/365) as well as the ability to escalate health and status issues of critical infrastructure resources that directly support the operational BMD assets
· Increased responsiveness and mature, technical governance to enable full operation
· Mandated hardware, software, interfaces, and configurations Because of these specialized MDS mission environments, a separate technical area has been established that accounts for the IT support, solutions, architecture, design and engineering provided to these mission systems. Under this technical area the same IT support, solutions, architecture, design and engineering outlined in paragraph 2.1 (Technical Area 1), at multiple security levels (Unclassified, Secret, TS, SCI, and SAP), are provided for the following MDS mission enclaves.
· BMDS Network Operations and Security Center (BNOSC)
· JFCC-IMD (MDIOC, Joint BMD Training and Education Center and Alternate Site)
· Ground-Based Midcourse Defense (GMD) Training and Exercise Center for test conduct and support
· C2BMC mission laboratories and enclaves
· Element and System Test Laboratories, Hardware-in-the-Loop, Test Articles, Federated Models
· System Test and Operation Center Laboratories
· MDA International Point of Presence
· Experimentation Laboratory, Advanced Operations, C2BMC Global High (JEMINI)
· Enterprise Sensors Laboratory Space-Based Infrared System (SBIRS) Mission Control Station-Backup (MCSB) Operations Migration Capability, Mission Control Station and Mission Control Station Backup
· Joint Early Warning Laboratory
· Distributed Training System
· C2BMC Control Center
· Space Systems
· Spacebased Kill Assessment (SKA)
· Hypersonic and Ballistic Tracking Space Sensor (HBTSS)
· MDA/DES Modeling and Simulation (M&S) infrastructure, enclaves and services, to include Engineering Web Services (EWS), Other-Than-Collateral (OTC), the Top Secret Enclave (TSE) and the M&S Center
· MDA/DES Simulation Interface Unit (SIU) hardware, software, and material
2.2.1 FPDS PSC and NAICS Code
The predominant FPDS PSC associated with this capability is AC13.
The predominant NAICS code associated with this capability is 541512.
2.2.2 Additional artifacts and sources of information
· Current IRES Task Order 22F5900 (Exhibit E). This task order performs many of the requirements highlighted associated with C2BMC mission laboratories and enclaves requirements.
Attachment 2, Exhibit E
· Current IRES Task Order 20F4100 (Exhibit F). This task order performs many of the requirements highlighted associated with the Space Systems requirements.
Attachment 2, Exhibit F
· Current IRES Task Order 21F7300 (Exhibit G). This task order performs many of the requirements highlighted associated with the MDA/DES requirements.
Attachment 2, Exhibit G
2.2.2.1 The DES M&S infrastructure includes the following:
DES SIU Hardware Servers – 461 Portable Computers (Maxvision 8051 & 8071) – 64 Workstations – 230
DES M&S Infrastructure Operations, Maintenance, & Cyber of 56 servers with each server having 198 cores. Contains Linux VMware NSX and Ansible Tower.
Other DES Support Cloud architecture support, zero trust cyber security implementation and maintenance, multi-level security support, data tagging and server system support. Current process transition and onboarding large organizational systems and documentation.
2.2.2.2 JFCC IMD requirements include the following:
Help Desk Support. JFCC IMD administrative workstation (ULAN/CLAN) services are provided by MDA (Technical Area 1), but also offers separate help desk support from MDA Main. JFCC IMD’s help desk processes approximately1500 tickets per year.
Equipment/Services Maintained. JFCC IMD requires contract support in sustaining ~80 non-networked (standalone systems) used by the command to conduct C2BMC training and Nimble Titan Event seminars globally, as well has hardware/software that perform MDS simulation modeling. Sustainment covers, hardware/software refreshes, loading OS, security configurations, patches and updates and troubleshooting of systems issues, etc.
JFCC IMD requires system administration support for Mission Unique Equipment (MUE); Global Command and Control Systems-Joint (GCCS-J), Processing and Display Subsystem-Migration (PDS-M), TDACS, etc.
Engineering and Project Management JFCC IMD executes 3-5 “minor to small” projects a year, that can range anywhere from $50K to ~$750K. Minor projects are those that can be completed within 90 days and small projects 150 days.
2.2.3 Challenges associated with this technical area
· Rigorous configuration management and mission assurance governance / processes are essential to ensure the operational system is not impacted during routine maintenance and break / fix activities of unrelated systems.
· Due to the criticality of maintaining an operational posture, incident (or break / fix) response time must be minimized.
· JFCC IMD has two (2) functional/physical areas that require a Top Secret clearance (with courier badge) to perform duties.
· JFCC IMD is a tenant within the MDA that provides mission critical unique (24/7/365) operational functions in support of BMDS, and a Command sections (normal duty hours). These functional areas, require expedited response times above a standard trouble tickets.
· JFCC IMD requires access to certain sites and/or use of desktop applications that are not on the MDA approved products list or available to users on the MDA domain, and requires Task Order support in developing, submitting and tracking waivers or IC Tickets through the approval process. JFCC IMD has had issues getting access to DISA’s Global Video Service (GVS), DOD Office 365, MS Teams, etc, requiring our command to seek alternative solutions.
· Requires extensive coordination with outside agencies and/or program offices on hardware implementations, moves, etc.
2.3 TA #3: MDS Mission Operations
Mission operations includes the execution and sustainment of MDS operations, tools, simulations, testing, and analysis in addition to the engineering, development, testing, demonstration, and integration of MDS operational capabilities. Provide trained operators/testers/analysts as outlined below in the following MDA mission areas:
Joint Early Warning (JEWL) Laboratory - The JEWL mission is day-to-day assessment of US Theater Early Warning and BMD systems and identifies discrepancies to USSTRATCOM, USSPACECOM and MDA. The JEWL is USSTRATCOM's designated lab for integration and testing of sensors, ground stations, broadcasts and Tactical Data Processors (TDP) that support USSTRATCOMs Theater Missile Warning (TMW) mission. Operations functions include:
· Perform, coordinate, present, and distribute analysis of data quality and accuracy, processing timeliness, and receipt/distribution.
· Provide technical assessments of real-world missile events, flight tests, exercises.
· Evaluate operational performance of the TMW system.
· Compare missile launch events against intelligence data and produce measures of effectiveness and assess conformance to specifications.
· Participate in and support Combatant Command health checks to assess world-wide capabilities are available when needed.
· Present analysis and recommendations to TMW Change Control Board, Engineering Subgroup, Profile Working Group, Analysis Working Group and other technical forums/conferences.
· Test and assess TMW tactical data processors.
· Maintain JEWL Analyst qualification program.
· Maintain JEWL standard operating procedures.
C2BMC-TE (Test Environment) – Provides ability to simulate missile defense elements, and includes data collection devices, data storage arrays, and analysis tools that form the supporting system to conduct test events on the operational baseline, current system under test, and next generation system under test. Operations functions include:
· Maintain a capability to stimulate test articles and test for multiple, concurrent, and independent events.
· Operate federated models, simulations, emulators, and data manipulation tools.
· Execute test events.
· Establish and maintain a C2BMC services and activities master schedule.
· Manage/maintain International Point of Presence environment support for events.
Space Systems Mission -- develops, operates, and integrates Space capabilities for the MDS mission in a central multi-level security collaborative environment that:
· Supports and conducts Missile Defense space technology maturation, prototype development, demonstration and testing.
· Operates and maintains ground system and on orbit space assets promoted to or forecast to be part of an operational MDS increment delivery.
· Leverages existing and future national and joint space assets for experimentation or demonstration as part of proving and delivering integrated MDS.
· Performs engineering, development, test, cybersecurity, information technology, operations, operations training and evaluation, and maintenance in support of the Missile Defense Space Center (MDSC) and its supported missions and systems.
· Support MDS on orbit space operations and the spectrum of RDT&E activities including development, and operations of a Missile Defense Space Enterprise Architecture (MDSEA), monitoring and reporting of on orbit space assets, break–fix, enhancement and technical refresh of the enterprise architecture.
· Manages the Missile Defense Space Operations Center (MDSOC) capability, the space Test and Integration Laboratory (TIL), and support space asset participation in MDA Flight and Ground test activities.
Space systems operation functions occurring under the MIOES contract include the following.
· MDSEA Service Management: Sustain, modify/repair all MDSEA machines and network equipment; execute small MDSC / MDSEA projects; conduct/provide MDSEA HW/SW upgrades and maintenance, cyber support, material and supply chain management, configuration management, DV support and escorts, SKA & HBTSS factory support, MDSOC sustainment and support, MDA/SS functional board & process support, MDSEA normal and surge operations support, systems engineering and integration, event freeze coordination, mission assurance/quality assurance, MDSC operations and sustainment, MDSC Interchange System (MIS) operations sustainment and development, activity coordination.
· MDSEA Next Generation: Design and implement the MDSEA NextGen computer environment capability, payload data manager, communications with ESL, C2BMC, Ground entry points, real-time transfer service, BMDS communications architecture, BMDS OPIR architecture, MDA/IC provided add sites, MDA/IC provided factory sites, SKA, HBTSS Factory Support Center connectivity for advanced capabilities/higher classification programs, emerging/future efforts and USSF capability integration.
· Space Based Kill Assessment (SKA) Satellite Operations and Mission Support: Execute SKA mission operations 24/7/365; conduct sustainment, maintenance, and operate designated HBTSS and SKA MDIOC based systems; develop, maintain SKA operations procedures, develop system status reports for SKA, SKA Host Integrator assets and HBTSS supporting MDSOC equipment, perform SKA calibration events, support SKA and HBTSS FT/GT events, conduct analysis files transfers, and training of new staff; perform operator tasks for emerging/future missions.
· MDA Enterprise Ground Services (MEGS) Operations and Support: Provide MEGS support for HBTSS and other emerging / future programs with Telemetry, Tracking, & Commanding (TT&C), ground resource management, ground resource scheduling, front end processing (includes RF equipment), crypto integration, EGS platform to include C2MS/GMSEC messaging bus, data storage, data analysis (telemetry), flight dynamics, mission management, simulation, external communications
· MDSC / MDSEA Operationalization - System Transition: Support implementation & integration of the prototype HBTSS constellation into the enterprise for limited operationalization; requirements analysis; RMF Step 1 (preparation) and RMF Step 2 (system categorization); design, develop architectural views, network connectivity to: CNET, BCN, NSITE, OSF, shared services, USSF transport layer: integrate to leverage enterprise services / deliver to tenants, MDSEA organic services, RMF step 3 (controls identification), equipment installation, services implementation, workload implementation, testing, baselining, CM documentation updates.
2.3.1 FPDS PSC and NAICS Code
The predominant FPDS PSC associated with this capability is AC13.
The predominant NAICS code associated with this capability is 541715.
2.3.2 Additional artifacts and sources of information
· Current IRES Task Order 22F5900 (Reference Exhibit E). This task order performs many of the requirements highlighted associated with Joint Early Warning (JEWL) Laboratory and the C2BMC-TE (Test Environment).
· Current IRES Task Order 20F4100 (Reference Exhibit F). This task order performs many of the requirements highlighted associated with the Space Systems requirements.
2.4 TA#4: MDIOC Facility Operations & Sustainment
The MDIOC is a secure, 4-story, multi-purpose and highly reconfigurable 676,160 square foot research, test, and operations complex comprised of two separate facilities. These facilities reside within a 50th Space Wing restricted area on Schriever Space Force Base, CO.
The MDIOC research and operations complex, Building 720, is an approximate 580,000 square foot facility that includes numerous element-level laboratories, special access programs, test centers, conferencing facilities and operational capabilities supported by a highly reliable facility, communications and IT infrastructure. Building 720 also has an 8,575 square-foot presentation center, a 19,880 square-foot data center, and an 11,060 square-foot main communications hub. The MDIOC was built in 1989 and was designed to a 67 year life cycle. Houses approximately 1800 personnel.
The MDIOC consolidated support facility (CSF), Building 730, is an approximate 120,000 square foot facility that provides administrative office space, conferencing facilities, an international events center, and food service (dining facility) operations. Building 730 connects to building 720 through the main entrance lobby and the basement. Houses approximately 300 personnel.
Uninterruptable Power Supply – Supplies continuous backup technical and persistent conditioned power in the event of a commercial power outage until Schriever SFB generators assume load. Comprised of UPS A and UPS B to allow for N+1 redundancy Contains a battery monitoring system to check battery status and provides automated alarms to alert facility personnel during anomalies.
Reference details is the MDIOC All Viewpoint-1 Overview (Exhibit H).
Attachment 2, Exhibit H MDIOC Facility Engineering & Operations. Encompasses the people, processes, tools, and infrastructure necessary to support mission-critical MDS and RDT&E operations. Engineer, operate, and maintain an efficient, cost effective facility infrastructure in support of MDA elements / components and designated Combatant Commanders' MDS operations executing missions at the MDIOC. Provide a reliable infrastructure supporting mission-critical MDS activities as well as a clean, safe, and environmentally responsible infrastructure that leverages state-of-the-art technologies in a cost effective manner. Provides a safe and reliable building infrastructure which includes: electrical, HVAC, fire suppression / detection, plumbing, steam, chilled water, roof and elevator systems. These systems support the integration and operation of multiple disparate tenant activities and MDS mission partners. Maintain a high level of appearance standards. Provide emergency infrastructure to support operations during contingencies. Execute a preventative maintenance program that minimizes repairs and increases up-time by replacing components which have degraded performance or are nearing end of life.
Use of Reliability Centered Maintenance (RCM) practices and principles is desired. Further, robust use of a Computerized Maintenance Management System (CMMS) of record is required to execute the many facets of predictive, preventive, and corrective maintenance activities is desired (current CMMS utilizes Maximo).
The following historical maintenance information was pulled from the MDIOC CMMS in July 2022.
| Activity |
| Volume / Frequency |
| Facility break / fix response to critical infrastructure outages |
| Respond within 15 minutes of notification / ~4 a year |
| Corrective maintenance |
| ~150 per month |
| Preventive maintenance |
| ~400 per month |
| Anomaly analysis |
| 2 - 4 per year |
| Repair |
| ~0.95 Proactive (Preventative/Predictive Work) to ~0.05 Reactive (Corrective work) |
| Preventative maintenance by facility function (Plumbing) |
| Average ~40 per month |
| Preventative maintenance by facility function (Kitchen) |
| Average ~21 per month |
| Preventative maintenance by facility function (HVAC) |
| Average ~175 per month |
| Preventative maintenance by facility function (Fire System) |
| Average ~10 per month |
| Preventative maintenance by facility function (Electric) |
| Average ~45 per month |
MDIOC Facility Restoration and Modernization. The MDIOC, as a mission platform, must be maintained, repaired or altered to meet mission needs. Facility sustainment, restoration, reconfiguration, and modernization projects required to support MDA mission activities within the MDIOC and its area of responsibility. Provides facility engineering solutions to plan, design, execute and transition of improved or modified facility architectures and infrastructure systems. Requires the management and execution of temporary as well as permanent facility modifications and restoration. Activities may include removal, relocation and rapid reconfiguration of walls, conduit, under floor conveyance, overhead lighting, false floors and utility distribution system extensions.
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