Attch2_Exh_J_22F8004_PWS.pdf

Missile Defense Agency

Integrated Research & Development for Enterprise Solutions (IRES)

PERFORMANCE WORK STATEMENT

1 June 2022

Contract Number:

HQ079617D0001

Task Order Title:

Facilities Engineering & Operations

Task Order Number:

HQ085722F8004

Period of Performance:

TASK ORDER REVISION HISTORY

TABLE OF CONTENTS

1.0 Statement of Need

2.0 Background

ii

3.0 Scope

4.0 Service Summary Items

5.0 Contract Deliverable Requirements List (CDRL)

5.1 CDRL Identification

5.2 CDRL Tailoring ................................................................. Error! Bookmark not defined.

5.3 Non-CDRL Deliverables

6.0 Milestones

7.0 Government Property/Government Furnished Property/Government Furnished Information/Contractor Acquired Property

8.0 Special Requirements

9.0 Applicable Directives/Regulations

10.0 Statement of Objectives and Outcomes

10.1 Task Order Administration

10.1.1 Task Order Management ................................. Error! Bookmark not defined.

10.2 Life Cycle Engineering

10.2.1 Facility Systems Engineering

10.2.2 Design Engineering

10.2.3 Asset Management

10.2.4 Fully Utilized Computerized Maintenance Management System

10.2.5 Integrated Strategic Planning Process

10.3 Facilities Operations and Maintenance

10.3.1 Integrated Work Control Center

10.3.2 Reliability Centered Maintenance

10.3.3 Preventative and Predictive Maintenance

10.3.4 Configuration Management

10.3.5 Corrective Maintenance

10.3.6 Reliability, Maintainability, and Availability Engineering

10.3.8 Critical Systems

10.3.9 Non-Critical Systems

10.3.10 Facility Services

11.0 Enclosures

1.0 Statement of Need

In support of the MDA’s mission of Research, Development, Test, and Evaluation (RDT&E) for MDS elements and components, MDIOC Facilities Management (MSF and SSM) is responsible for managing and maintaining infrastructure systems and ensuring they are in optimal condition. The objective of the Facilities Engineering and Operations (FE&O) Task Order (TO) is to procure efficient and effective facilities engineering, operations, and maintenance at the

MDIOC.

2.0 Background

TOs issued on the IRES contract that are considered predecessor TOs to this Performance Work Statement (PWS) include the following:

18F8004, Rev F: Facilities Engineering and Operations

MDA has a continuing need for the research, development, test, evaluation, and integration of MDS components. These activities are generally conducted within the MDIOC mission execution platform and leverage a common enterprise communications and IT capability to simultaneously conduct MDS testing, Warfighter training, and operations support for multiple MDA directorates and Combatant Command (CCMD) requirement owners. Facility infrastructure systems are operated, maintained, and sustained in a coordinated and synchronized manner to reduce impact and risk to operational and RDT&E missions.

As a strategic asset, the MDIOC is a secure, multi-purpose and highly reconfigurable research, test, and operations complex comprised of 2 separate facilities (i.e., Buildings 720 and 730).

There are approximately 2,200 military, Government, and contractor personnel permanently assigned to the MDIOC. The MDIOC resides within a Peterson-Schriever Garrison restricted area on Schriever Space Force Base (SFB), Colorado Springs, CO (COS).

Building 720 is the MDIOC research and operations complex. It is a ~536,000 square foot facility that includes numerous element-level laboratories, Special Access Programs (SAPs), test centers, conferencing facilities, and operational capabilities supported by highly reliable facility, communications, and IT infrastructure. The complex has an 8,575 square foot presentation center, a 19,880 square foot data center, and an 11,060 square foot main communications hub.

The open-span architecture of Building 720 allows for rapid reconfiguration of work areas, IT, and communications resources via an accessible between-floor central cable chase and modular workspace configurations.

Building 730 is the MDIOC Consolidated Support Facility (CSF). It is a ~110,500 square foot facility that provides administrative office space, conferencing facilities, an international events center, and food service (i.e., a dining facility). Building 730 connects to Building 720 via the main entrance lobby and the basement.

3.0 Scope

The contractor, as an independent entity and not an agent or employee of the Government, shall furnish to the Government all necessary labor, services, and materials (except as specified by the Government) required to engineer, operate, maintain, repair, and sustain the facilities, equipment, and infrastructure systems at the MDIOC. The contractor shall also be responsible for break room appliances (microwaves, refrigerators, coffee makers) in the two MDA occupied spaces at Cheyenne Mountain Space Force Station (CMSFS).

4.0 Service Summary Items

5.0 Contract Deliverable Requirements List (CDRL)

The point of delivery for all CDRL products, except as noted in Exhibit C, is the MDA Electronic Content and Records Tool (E-CaRT) system. The contractor shall deliver all such products by saving and profiling them in E-CaRT, with the appropriate notification of delivery letter transmitted electronically to the Government’s Data Management Office (DMO). Reference Exhibit C for specific CDRL delivery instructions.

5.1 CDRL Identification

Task CDRL DID Title Description

10.1.2.2 C001 DI-MGMT-

81861/T

Integrated Program Management Report

The Integrated Program Management Report (IPMR) contains data for measuring cost and schedule performance. The IPMR is structured around seven formats that contain the content and relationships required for the electronic submissions.

Required Formats: 1, 2, and 5 to be delivered monthly; 7 to be delivered annually.

10.1.2.2, 10.3.1.2, 10.3.3.7

C002 DI-MISC-

80508B/T

Task Order Status Report, [Month Ending]

Report consisting of task progress status, financial status, issues, concerns and risks to be delivered monthly.

10.2.3, 10.2.3.3

C003 DI-MISC-

80508B/T

Asset Management Plan

Identifies plan to detail approach for critical assessments, validations of MDIOC assets, utilization of Maximo data, and work management, to be delivered annually.

10.1.2.2 C004 DI-MISC-

80508B/T

Tenant Cost Report Cost data associated with services provided to Non-MDA tenants, to be delivered quarterly.

Task CDRL DID Title Description

10.2.1.1 C005 DI-MISC-

80508B/T

MDIOC Unified Facilities Guide Specification

Identifies requirements, standards, guidance, and criteria for all facility improvements and modifications. The specification shall encapsulate the full range of MDIOC infrastructure systems.

The standard shall include, but not be limited to, structural, architectural, cable conveyance, cabling (non-power), electrical, and mechanical standards, to be delivered annually.

10.2.1.2 C006 DI-MISC-

80711A

MDIOC System Description Documentation

Discrete system description that detail functions, architectures, and capabilities of MDIOC systems, including HVAC, plumbing, electrical distribution, roof, fire suppression and detection, and FILAN systems, to be delivered annually.

10.2.1.4, 10.2.5.2, 10.2.5.3, 11.0

C007 DI-MISC-

80711A

MDIOC Facility Support Sustainment Plan

Detailed list of work required to maintain/sustain the MDIOC infrastructure for the future five-year period, to be delivered annually.

The first submission is due 31 August 2022. Subsequent submissions will be due annually on or before the first business day after 23 June 2023–2025.

10.2.4.1, 10.3.7

C008 DI-MISC-

80508B/T

Failure Mode, Effects, and Critical Analysis

Analysis of historical data-related failures to determine optimal investment of maintenance resources, as well as determination of the most effective methods to exhibit the greatest chance of catastrophic failure, to be delivered as required.

10.3.4.3 C009 DI-MISC-

81489A

MDIOC Facility and System Drawings, Schedules, and Data

Detailed and accurate facility layouts, system drawings, and power panel schedules, to be delivered quarterly.

10.2.1.3 C010 DI-MISC-

80508B/T

Facility Condition Assessments

Assessment of MDIOC building systems to identify current conditions of the systems, to be utilized with the BUILDER system; delivered annually.

5.2 Non-CDRL Deliverables

Task Deliverable Delivery Frequency

10.2.5.3 ISPP Meeting Minutes 15 business days following

an meeting

As required

10.2.1.3 FCA Training As required As Required

10.2.1.3 DoD BUILDER SMS updates As required As Required

10.3.1.5 Daily status report 1 Days After Contract (DAC) Daily

10.3.1.2 Work planning and scheduling 1 DAC Weekly

10.3.2.1 PM Activity Status 1 DAC Weekly

10.3.8.1 Root Cause Failure Analysis As required As Required

10.3.10.3 Pest Control Plan As required As Required

6.0 Milestones

Task Activity DAC/Recurrence

10.1.2.2 Baseline Review 120 DAC/Annually

Note: The first IBR will be accomplished at the beginning of the POP, and any contract over the value of $20M will require the review to be delivered annually.

7.0 Government Property/Government Furnished Property/Government Furnished Information/Contractor Acquired Property

In addition to the Government Property (GP) associated with the IRES Contract Statement of Objectives (SOO), Paragraph 6.0, the following GP is applicable to this TO: None.

In addition to the Government Furnished Property (GFP) identified in IRES Contract SOO, Attachment 5, the following GFP is applicable to this TO: None.

The following Government Furnished Information (GFI) is applicable to this TO:

Configuration Management Database (CMDB)/Remedy assets associated with this TO

MDA Approved Software List [Date] (located as of 25 Apr 2022 on Management Knowledge Online [MKO] homepage)

All Contractor Acquired Property (CAP) and GFP will be managed under the terms and conditions associated with TO 20F8900: Supply Chain Product Support and Government Property Management.

8.0 Special Requirements

In addition to the special requirements identified in the IRES Contract SOO, Paragraph 7.0, the following are applicable to this TO:

The MDIOC infrastructure systems, such as the electrical and mechanical systems, are controlled and monitored under a Facility Infrastructure Local Area Network (LAN) (FILAN) with restricted access.

9.0 Applicable Directives/Regulations

The following statement is required per DA-02-IGM, Interim Guidance Memorandum (IGM) for the Implementation of Department of Defense Instruction 5200.48, “Controlled Unclassified Information (CUI)” on Missile Defense Agency (MDA) Acquisitions with Commercial Industry”:

The contractor shall adhere to all requirements in the DoD Manual 5200.01, Volumes 1-3, “DoD Information Security Program,” DoD Instruction (DoDI) 5200.48 “Controlled Unclassified Information (CUI),” and Information Security Oversight Office Notice 2019-03 “Destroying Controlled Unclassified Information in Paper Form.”

In addition to the directives and regulations identified in the IRES Contract SOO, Paragraph 8.0, the following are applicable to this TO:

Title Originator Date

(MM/DD/YYYY)

Version

DoDI 5200.48, Controlled Unclassified Information (CUI)

Office of the Under Secretary of Defense (USD) for Intelligence and Security

03/06/2020 N/A

DoDI 8510.01, Risk Management Framework for DoD Information Technology (IT)

DoD Chief Information Officer (CIO)

03/12/2014 Incorporating Change 2, 28 July 28 2017

FB2502-14110-0221, 50th Space Wing Host Tenant Support Agreement

Air Force Space Command (AFSPC)

04/20/2014 N/A

Environmental Protection Agency (EPA) ID No.: CO6570090096, U.S. Air Force Hazardous Waste Management Plan, Schriever Air Force Base

50 SW 02/12/2019 N/A

Air Force Instruction (AFI) 32-7086, Hazardous Materials Management

Department of the Air Force (DAF)

10/23/2019 N/A

Affirmative Procurement Plan, Schriever AFB

DAF N/A N/A

International Standards Organization (ISO) 55000, Standard for Asset Management of Facilities

ISO 01/01/2014 N/A

ISO/IEC 17025:2017, General Requirements for the Competence of Testing and Calibration Laboratories

ISO 03/01/2018 N/A

IRES Property Management Plan MDIOC SEPI 01/04/2021 N/A

MDA 4165.01, Real Property Acquisition, Sustainment, Restoration, Modernization, and Accountability

Office of Primary Responsibility (OPR):

Director of Real Property Investments and Deployments

12/9/2020 N/A

UG-2040-SHR, DoD User’s Guide for Controlling Locks, Keys, and Access Cards

NAVFAC 03/01/2012 N/A

Title Originator Date

(MM/DD/YYYY)

Version

C004-18F8004-1877, MDIOC Unified Facilities Guide Specifications

MDIOC, IRES FE&O 01/03/2022 N/A

C037-18F8002-2053, MDIOC Facility Environmental Program Plan

MDA, IRES 03/01/2021 N/A

MDA Directive 4700.01, Environmental Management Program

OPR: Director for Real Property Investments and Deployments

(MDA/MSR)

06/18/2019 Substantive Change 1, 19 November

AFI 90-803, Environmental, Safety, and Occupational Health Compliance Assessment and Management Program (ESOHCAMP)

DOF 04/01/2019 N/A

DoD 4160.21, Vol. 2, Enclosure 5, DoD Precious Metals Recovery Program

DoD 09/30/2019 N/A

MDA-QA-001-MAP, Missile Defense Agency Assurance Provision

MDA 10/29/2006 N/A

PL-IRES-17-0043-C, IRES Configuration Management Plan

IRES Quality Management System

(QMS)

10/01/2021 N/A

28 CFR 35.133, Maintenance of Accessible Features

Office of the Federal Register

07/01/2010 N/A

Schriever Space Force Base Snow and Ice Control Plan

Schriever SFB Civil Engineering Squadron

02/01/2022 N/A

10.0 Statement of Objectives and Outcomes

10.1 Task Order Administration

This PWS section contains the scope, objectives, and outcomes for TO administration and management within the integrated framework of the IRES contract. This section includes both TO-specific and IRES contract scope required to manage and administer TOs. Life Cycle Engineering

The contractor shall provide all engineering labor, materials, and documentation—except that specified as Government-furnished—necessary to ensure proper design, operations, and maintenance of all MDIOC facilities and systems. Facilities engineering expertise is necessary to optimize MDIOC system reliability and availability in a cost-effective manner and to meet existing and/or changing mission needs of MDA and stakeholders throughout all phases of the facility life cycle. Services are to include:

Design/Design support

Field consultation

Recommendations

Analysis

Oversight and guidance during planning and repair work in progress

Cost estimating

Configuration management

Computer-Aided Design (CAD) drawings

Specification development for recurring maintenance repair and collateral equipment replacement

The Tenant Agreement with the installation dictates the demarcation of facility and mission systems between installation-provided and MDA-provided services.

10.2 Facility Systems Engineering

Objective: The contractor shall maintain authoritative knowledge of assigned MDIOC systems, including familiarity with system physical layouts, drawings, pertinent analyses, and records.

The contractor shall fully understand the Operations and Maintenance (O&M) of the assigned system, recommending changes and upgrades to the system as needed. Facility systems and mission systems will be designated by the Government and will include the facility systems identified in the Prioritized Asset List.

Outcomes:

10.2.1.1 MDIOC Unified Facilities Guide Specification

The contractor shall define and document requirements, standards, and criteria for MDIOC facility modifications and improvements. This document shall specify, at a minimum, design requirement standards, review procedures, facility infrastructure considerations, and approval methodology. The MDIOC United Facilities Guide Specifications (MUFGS) shall include discussion and standards that address facility monitoring, Preventative Maintenance (PM) and Corrective Maintenance (CM) schedules, and reliability metrics for all modified or improved facilities. The MUFGS shall also include a listing of MDA and contractor Standard Operating Procedures (SOPs) and work instructions for MDIOC facilities, equipment, and operations related to facility modifications.

The annual formal delivery of the MUFGS becomes the baseline MUFGS for the following year.

The contractor will make the working copy of the MUFGS available to the Government in the IRES Facilities and AM (F&AM) SharePoint page. Changes to the MUFGS initiated by the Government will be communicated through a Technical Direction Letter (TDL) and shall be made to the “working copy” of the MUFGS by the contractor within 10 business days unless otherwise directed by the TDL. Updates to the MUFGS shall be made using "tracked changes" to show the updates. A change log shall be maintained describing each update throughout the year. Changes to the MUFGS shall be incorporated into any project or task up through Preliminary Design Review (PDR). Any change required after PDR shall follow the change order process. Prior to the next annual delivery, all changes are to be formally incorporated into the MUFGS and submitted IAW DD Form 1423.

TO HQ085722F8004, CDRL C005: MDIOC Unified Facilities Guide Specification

10.2.1.2 MDIOC System Description Documentation

The contractor shall inspect existing equipment, drawings, and specifications for currently installed MDIOC critical, non-critical, and facility systems. The contractor shall develop discrete system descriptions for each, documenting fully all known functions for the system, including the criticality of each function. The contractor shall physically inspect and review existing drawings, and review existing specification of the following systems:

Fire Suppression and detection system

Clean (potable and non-potable) and waste water systems

Electrical Power Distribution System (PDS) (technical and non-technical power)

Steam system

Chilled water system

Plumbing system

Roof system

Heating, Ventilation, and Air Conditioning (HVAC) system

Note: The FILAN System Description Document (SDD) is maintained by TO 8003.

As part of the Electrical Power Distribution SDD, the contractor shall describe the recommendations and actions taken for the reduction of energy usage, targeting 2.5 percent or greater based on the baseline year of 2015. Any differences in the drawings and specifications from the physical installation shall warrant the modification of the drawings and specifications for each system. The contractor shall ensure system architecture is under configuration control, fully documented in existing SDDs, and up-to-date in Maximo. The contractor shall ensure the SDDs clearly indicate the expected lifetime of the system and significant subsystems, as well as warranty duration.

TO HQ085722F8004, CDRL C006: MDIOC System Description Documentation

10.2.1.3 Sustainment Engineering

IAW the MDA’s Real Property Sustainment, Restoration, and Modernization (SRM) requirement, the contractor shall perform Facility Condition Assessments (FCAs) to evaluate the state of the facility systems listed below annually. This will also aid in identifying potential condition related availability issues:

Electrical power distribution (technical and non-technical power)

HVAC

Fire suppression and detection

Steam

Water

Plumbing

Roofs

Elevators and lifts

Exterior enclosures

Interior construction

The results from these assessments shall be updated in both Maximo and the DoD BUILDER Sustainment Management System (SMS) for the MDA and U.S. Air Force (USAF) (i.e., there are two versions of BUILDER to update). Completing these FCAs annually at the end of September fulfills the MDA’s Real Property SRM requirement, as well as the DoD requirement to perform FCAs and update the DoD BUILDER SMS for the MDA and USAF.

TO HQ085722F8004, CDRL C010: Facility Condition Assessments

10.2.1.4 MDIOC Facility Support Sustainment Plan

The contractor shall develop and deliver a MDIOC Facility Support Sustainment Plan (FSSP). The FSSP shall utilize information from a variety of sources that include, but are not limited to, the following:

Existing databases, such as BUILDER and Maximo

PM and CM histories

Condition data

Applicable assessments performed as part of this PWS

FCAs

Failure Modes Effects and Criticality Analyses (FMECAs)

Root Cause Failure Analyses (RCFAs)

Watch Item Prioritization List developed by the contractor

GFI

Reliability, Availability, and Maintainability (RAM)/FMECA studies

The FSSP shall prioritize items that need to be addressed in order to maintain facility operations for up to five contract years (CYs). As part of this prioritization the contractor shall consider the following:

Facility and Mission Impacts: The impact from the loss of equipment function based on equipment interdependency, accounting for mission impact to facility areas served.

Maintenance History: Amount of maintenance intervention required to keep equipment operation throughout End of Life (EOL).

EOL/Equipment Age: Stage in equipment’s useful life, including EOL or obsolescence.

Redundancy: Equipment redundancy

Environmental, Health, and Safety (EHS): Tasks identified to have negative EHS impacts as identified by the MDA EHS Office.

Quality of Life: Items with visible deficiencies in architectural elements, such as carpets, ceiling tiles, furniture, etc.

Energy Efficiency: Energy usage of proposed equipment compared to existing equipment.

Each category shall be weighted to ensure more significant areas (e.g., mission impacts, safety) are addressed sooner than less significant areas (e.g., quality of life, energy efficiency). The contractor shall provide information to clarify the prioritization decisions made, including, but not limited to, the following:

The decision matrix utilized (i.e., a prioritized list of items/tasks required to maintain facility operations for a minimum of five CYs)

Agreed upon weighting criteria as shown in Enclosure 11.0.2: 22F8004 FSSP Priority Scoring Criteria

Supporting information input into the decision matrix (e.g., equipment age, maintenance history)

Each item/task listed in the FSSP will include, but not be limited to, the following:

A description of the requirement

A need statement

An estimated cost:

Items/tasks listed for completion during the first year of the 5-year plan will include full engineering estimates (± 15–25 percent), as well as an annual inflation estimate.

Items/tasks listed for completion during years 2–5 will be estimated using a Rough Order of Magnitude (ROM) (± 50 percent), to include, but not be limited to, materials, labor, and fees.

An estimated timeline to completion

An impact statement describing potential consequences if not completed as described in the FSSP (e.g., equipment failure, mission impacts)

The finished FSSP shall accurately describe the plan for sustaining the facility for a minimum of five CYs, with sufficient detail to utilize the information to develop funding execution plans and infrastructure support tasks.

Initial FSSP delivery is required by the end of August 2022, which will address the impacts of the MDA FCA and RAM/FMECA study (if available, a minimum of 10 business days prior).

Note: This delivery is an update to the 2021 FSSP and will only add/prioritize newly added items to the priority list. This delivery requires an Integrated Strategic Planning Process (ISPP)/IPT meeting prior to delivery.

The results of the assessments and impacts to facility capital planning shall be included in a revision to the FSSP. Subsequent FSSPs will be delivered annually in June, beginning in 2023.

TO HQ085722F8004, CDRL C007: MDIOC Facility Support and Sustainment Plan

10.2.2 Design Engineering

Objective: The contractor shall provide design engineering support IAW the Unified Facilities Criteria (UFC) family of codes, MDA, federal, industry, and USAF standards.

Outcomes:

10.2.2.1 For all projects involving design or modification requirements, the contractor shall utilize and improve existing tailored systems and engineering approaches, as well as outline reviews, audits, and specific items or documents to be delivered as entrance criteria to design reviews and audits, as required by the MDIOC Engineering Review Board (ERB). For all designs, the contractor shall evaluate the system criticality and project risk acceptance level.

10.2.2.2 The contractor shall establish technical baseline requirements during the contractor’s requirements decomposition process. The contractor shall review and provide feedback on all future designs and facility modifications.

10.2.3 Asset Management

Objectives: This section of the PWS identifies major elements the contractor shall deliver as part of the contractor’s Asset Management Program. The contractor shall deliver experienced asset management leadership, deliver an Asset Management Plan (AMP), make full utilization of the MDIOC CMMS, and utilize the ISPP to adapt the AMP to changing priorities and requirements.

Outcomes:

10.2.3.1 The contractor shall designate a responsible official located at the MDIOC, tasked with overseeing the implementation of the contractor’s Asset Management Program. The contractor shall ensure resources are efficiently and effectively managed (including Government-furnished resources or GFP) and that TO status is reported to Government representatives as required. The contractor shall establish weekly meetings to discuss and clearly define objectives, schedules, metrics, and performance issues related to the TO.

10.2.3.2 The contractor’s leadership team shall utilize Maximo for scheduling, approving, monitoring, and reporting IRES FE&O activities. The contractor shall regularly seek feedback from the technical workforce to maintain awareness of potential performance improvement recommendations or operational issues.

10.2.3.3 The contractor shall deliver an AMP detailing approaches for criticality assessment, validation of the MDIOC asset hierarchy, utilization of Maximo data, work management, and Predictive Maintenance (PdM) technology usage. The AMP shall include goals, roles and responsibilities, methods and tools to be utilized, best practices to be implemented, Key Performance Indicators (KPIs), and deliverables.

TO HQ085722F8004, CDRL C003: Asset Management Plan

10.2.4 Fully Utilized Computerized Maintenance Management System

Objective: The contractor shall utilize Maximo as a CMMS and DoD BUILDER as a SMS for the MDA and USAF (i.e., two versions of BUILDER to update) and as an asset condition repository for the MDIOC. Capturing additional asset information is critical for asset management decision making and provides a repository of maintenance data for forecasting and trend analysis.

Outcomes:

10.2.4.1 The contractor shall populate Maximo with additional asset information, to include BOMs, manuals, manufacturer’s specifications, and warranties. The contractor will update both Maximo and DoD BUILDER when asset information changes (e.g., replacement, change of use).

10.2.5 Integrated Strategic Planning Process

Objective: The contractor shall employ an ISPP to evaluate MDIOC facility capabilities and system status against MDA customer and stakeholder needs. This process shall include the evaluation of MDIOC Real Property Installed Equipment (RPIE) assets, utility systems, and life safety systems.

Outcomes:

10.2.5.1 Prior to initiating the ISPP, the contractor shall analyze CMMS data and identify improvement areas for the collective MDIOC assets monitored. This data will provide insight and direction for the ISPP. At a minimum, each ISPP shall include the MDA FE&O COTR, and relevant MDA customers and stakeholders, as well as the contractor’s Asset Management Department Director or Deputy Director, Maintenance and Reliability Engineer, Lead Facility Engineer, and FE&O Group Manager. The contract will coordinate the execution of this meeting. If the meeting is overcome by events on more than two occurrences, information will be provided via email and the contractor will await response.

10.2.5.2 As part of the ISPP, the contractor’s Asset Management Department leadership shall convene at a minimum once annually to consider gaps between requirements and current capabilities, proposed solutions (considering viable alternatives and trade studies), assessment of workforce capacity, and planning and scoping specific project/maintenance plans to close gaps in current capability of asset condition. Following the ISPP meeting, the contractor shall provide important decision-making information regarding construction of facilities, recapitalization, and replacement of obsolete items projects to MDA via the FSSP CDRL.

10.2.5.3 The contractor shall provide meeting minutes each ISSP meeting conducted to provide the Government clear understanding of important decision making information for review upon request to validate FSSP priorities. Meeting minutes shall be delivered to the Government five business days following an ISPP meeting.

10.3 Facilities Operations and Maintenance

The contractor shall provide all necessary facility operations and maintenance labor, materials, and documentation, except that specified as government furnished, to ensure proper operations and maintenance of all MIDIOC facilities and systems. Facilities operations and maintenance expertise is necessary to optimize MDIOC system reliability and availability in a cost-effective manner. Services are to include planning, scheduling, and tracking work;

performance of PM and CM; component upgrades and facility services.

10.3.1 Integrated Work Control Center

Objective: The contractor shall utilize existing integrated work control approach to create, schedule, approve, estimate, document, track, and monitor all MDIOC FE&O requirements from inception to closeout. The contractor shall prioritize, plan, and schedule Work Orders (WOs) using Maximo. Work shall be planned and scheduled within the specified or negotiated schedule, within established performance thresholds, and with minimal disruptions to MDA stakeholders. The contractor’s Integrated Work Control Center (IWCC) shall coordinate with other infrastructure projects and ongoing facility maintenance and engineering projects prior to executing facility engineering or facility operations and maintenance tasks. The contractor shall monitor all MDIOC system statuses and plan work and assignment of personnel around system freezes and operational requirements. The contractor shall receive trouble calls and notify the appropriate supervision for critical and non-critical trouble calls.

Outcomes:

10.3.1.1 Work Receipt/Tracking

The contractor’s WO receipt process shall provide a simple method for MDA customer requests, ensure consistent work entry and appropriate prioritization, and provide collection of the necessary pertinent data to achieve its Reliability Centered Maintenance (RCM) goals. Work shall be received via phone, Maximo, email, or the IWCC. During off-shifts, calls shall be routed to the Global Network Operations and Security Center (GNOSC), where critical and urgent calls are directed to on-call personnel capable of assessing priority and taking appropriate and timely action. The contractor shall notify the COTR of scheduled disruptions of services IAW the PR- IRES-03-0211, MDIOC Facility Outage Notification Requirements prior to commencement of work. To address and mitigate the challenges of providing prioritized services for multiple customers, the contractor shall assign a priority to work based on factors such as criticality to the mission, MDA needs, customer urgency, and the age of the WO.

10.3.1.2 Work Order Preparation and Scheduling

WO preparation shall include the appropriate planning, estimating, scheduling, and asset coordination for all FE&O work. The contractor shall determine the appropriate skills required, coordinate access to equipment, order materials, align and obtain subcontractors, obtain the appropriate permits, and request engineering support, as needed. The contractor shall develop technician work schedules at least daily and a week in advance, and assign work to each technician instead of only scheduling the lead or supervisor. The contractor shall use Maximo’s Assignment Manager to schedule and assign work to technicians based on their availability.

Prior to work execution, the contractor shall use information in Maximo to enable accurate parts kitting. WO backlogs for critical assets shall be prioritized and processed as soon as possible. All backlogged WOs shall be documented and reported to the Government customer, Government MSF, COTR, or ACOTR as part of the Task Order Status Report (TOSR).

TO HQ085722F8004, CDRL C002: Task Order Status Report

10.3.1.3 Work Execution

Prior to beginning work in a particular area, the contractor shall notify the appropriate MDA POC to ensure no issues or complications exist relevant to work execution. The contractor’s IWCC shall coordinate with the appropriate customer representative to coordinate access to secure areas. The contractor’s technicians shall regularly update Maximo to ensure that the system has the most accurate and updated information available for equipment and work status. The contractor shall monitor and maintain controlled facility access. Critical and noncritical system maintenance actions will require access to controlled areas. Contractor personnel shall notify applicable government and/or contractor management when entering safety controlled areas and utilize approved lock-out/tag-out procedures. Contractor personnel entering security controlled access facilities shall have approval prior to entering. No contractor personnel without proper credentials shall enter secure areas of the MDIOC facilities.

10.3.1.4 Systems Integration

The contractor shall participate in IRES-wide system integration activities to identify gaps, share lessons learned, and develop and promote a common MDIOC vision.

10.3.1.5 Situational Awareness

The contractor shall provide a daily facility status report to include the status and condition of all MDIOC facility systems. The report shall include Peterson- Schriever Garrison Power Plant availability. The contractor’s IWCC shall hold weekly maintenance meetings to review planned maintenance activities against freezes and periods of interest with maintenance supervision and customer representatives.

The contractor shall schedule work activities during periods of minimal event impacts, mission interference and/or critical system interference. The contractor’s IWCC shall monitor MDIOC system status using the FILAN during regular business hours. System status monitoring shall be performed by the GNOSC after handoff from the IWCC during off hours. Prior to initiating work, the contractor’s IWCC shall verify the activity has no impact on an MDIOC mission or configuration for a planned event. Using WO schedules and system status data, the contractor’s IWCC shall provide situational awareness to the MDIOC Work Screening Team (WST) and Utility Outage Board (UOB) for de-confliction of events. System failures impacting the MDIOC mission shall be immediately identified, documented in Maximo, communicated through the contractor’s IWCC to the COTR/ACOTR. The contractor’s IWCC shall coordinate with the 50th

Space Wing (50 SW) to identify impacts and/or support requirements for weekly mission protection boards, regularly scheduled generator runs, changes to MDIOC infrastructure within the DoD BUILDER Sustainment Management System (SMS) for the MDA and USAF, 50 SW facility modifications that impact the MDIOC, real property transfers or disposals, and annual fire inspections.

PPWP 10.3.1.5: The contractor shall leverage this data architecture to integrate Remedy and Maximo, pending funding availability.

10.3.2 Reliability Centered Maintenance

Objective: The contractor’s RCM process shall drive transition from a culture of frequency-based and intrusive PMs to a culture of expanding PdM routes, increased applications of real-time PdM, and engagement of operators in the Asset Management Program. The contractor’s RCM process shall identify and establish maintenance priority based on system criticality, perform analyses to identify “bad actor” systems and/or highest maintenance cost systems, implement analysis recommendations, and perform follow-up monitoring to ensure the desired improvements and benefits are realized. The contractor’s RCM process shall mitigate risks through identification of the most likely failure mode scenarios and leverage historical failure data and specific experience and knowledge of maintainers/operators to develop maintenance strategies for classes of equipment.

Outcomes:

10.3.2.1 Using the MDIOC system-specific RAM requirements, the contractor shall deploy its integrated team of Life Cycle Engineering Group personnel and Facility Operations and Maintenance (FOM) personnel to perform RCM analyses and develop system-specific maintenance plans. The resulting maintenance plans shall identify specific requirements, including PM requirements, opportunities for PdM, spare parts, training, and tools required for detecting and preventing failures to ensure target reliability. Maintenance procedures shall be developed and PdM implemented IAW maintenance strategies. The contractor shall adjust PM procedures and/or intervals and PdM technologies implementation based on both the applicable maintenance strategy and specific system problem awareness. RCM analyses and maintenance schedules shall be updated following major modifications to the system and incorporated into both Maximo and the DoD BUILDER SMS for the MDA and USAF.

10.3.3 Preventative and Predictive Maintenance

Objective: The contractor shall maintain the availability of MDIOC infrastructure systems to include, but not limited to, technical power, non-technical power, and mechanical systems within the line of demarcation at the MDIOC. The line of demarcation for all non-utility PM is five feet from the exterior of buildings 720 and 730.

Note: IAW FB2502-14110-0221, 50th Space Wing Host Tenant Support Agreement, 20 April 2014, the line of demarcation for base supplied electrical power ends at the line-side of the 12,470 volts alternating current (VAC) switchgear at Building 720. The line of demarcation for

Building 730 ends at the line-side of the existing transformer located on the north side of the building. The contractor shall maintain system availability within their control to 99.999 percent for technical power systems and 99.9 percent for both mechanical and non-technical power systems.

Outcomes:

10.3.3.1 The contractor shall monitor critical and non-critical MDIOC systems through manual inspections and remote sensing. The contractor shall collect data and conduct analyses to detect failure modes and performance trends of the systems under monitor. Analysis conclusions shall be used to determine course of action for maintainability of all critical and non-critical systems. Data collected shall be used to update Maximo and the DoD BUILDER SMS for the MDA and USAF (i.e., two versions of BUILDER to update).

10.3.3.2 The contractor shall be responsible for routine PM requirements for MDIOC facility systems and equipment. PM includes, but is not limited to, day-to-day planned, periodic, and scheduled inspections, adjustments, cleaning, and lubrication. PM also includes specified part replacements required to preserve or restore a piece of equipment or a system to such a condition that it can be effectively utilized for its intended purpose and availability, and to preserve the equipment’s reliability through its life cycle. The contractor shall plan and schedule maintenance actions on facility systems to minimize interference with the MDIOC mission. Planned and scheduled PM actions shall be conducted with a priority of maximizing the availability and reliability of the facility system. In addition, the contractor will maintain a comprehensive understanding of applicable warranties for facilities equipment. Facilities and equipment subject to PM shall include, but not be limited to, the following:

Plumbing system, including potable water, waste water, HVAC piping, natural gas piping, and steam/chilled water systems

Electrical PDS, including the 12,470 VAC switchgear, Uninterruptible Power Supply (UPS) system, UPS substations, Power Distribution Units (PDUs), Remote Power Panels (RPPs), area lighting and Emergency Lighting Modules (ELMs), and ground/lightning protection

HVAC systems

Fire suppression/detection systems

Roof systems

Elevator systems

Facility equipment, including drinking fountains, cafeteria equipment, gym equipment

Life safety systems

Visible architectural elements

10.3.3.3 The contractor shall implement its PM optimization process to eliminate intrusive or non-value added PM activities, and replace frequency-based PM activities with PdM.

Following implementation of new PdM technologies, the contractor shall replace PM procedures with PdM procedures for critical and non-critical MDIOC systems. The contractor shall identify PM program improvements beginning 5 July 2022 of the FE&O TO. The contractor’s PM optimization process shall achieve a 3 percent reduction in PMs per contract year.

10.3.3.4 The contractor shall adjust PM frequencies based on the age/condition of the equipment for systems with failures occurring between scheduled maintenance to optimize workforce labor.

10.3.3.5 The contractor shall execute PM activities within 110 percent of industry performance standards. Calculation of performance standards shall be IAW published RSMeans standards. PM performance shall be calculated monthly and delivered to the COTR for review.

10.3.3.6 The contractor shall develop maintenance procedures and implement PdM per the contractor’s PdM plan. The contractor shall utilize PdM technologies to inspect for failure mode indications on MDIOC systems. Issues discovered shall be documented and presented to the Government Facility Manager (FM), COTR, or ACOTR, and shall include the system under consideration, the potential issue, the method of discovery, and the Corrective Action plan.

The contractor shall be aware of and advise on implementation of new and matured technologies that may provide value. One such technology to consider is as follows:

Motion Amplification Vibration Analysis: Use of cameras and software to amplify motion that the human eye can see for rotating and stationary equipment.

The contractor shall continue utilizing the following technologies within the MDIOC:

Infrared Thermography: Used to detect roof leaks, pipe blockages, and hot spots in electrical breakers, motors, mechanical bearings, etc.

Vibration Signature Analysis: Used to detect unusual vibrations that may be precursors to failure of components.

Ultrasonic Measurements: Use of both surface and air ultrasound technologies to identify failures on high-voltage electrical components.

10.3.3.7 The contractor shall evaluate suitability of applying the recommendation to all other systems that could be vulnerable to the same failure cause. PM schedule compliance shall be calculated monthly and delivered to the COTR for review. All backlogged PM shall be documented and reported to the Government MDA/MSF, COTR, or ACOTR as part of the Task Order Status Report (TOSR). The contractor shall provide an estimate and target standard for PMs not defined by RS Means.

TO HQ085722F8004, CDRL C002: Task Order Status Report, [Ending Month]

10.3.4 Configuration Management

Objective: The contractor shall provide configuration management services in support of MDIOC facilities, engineering, construction, and maintenance responsibilities. This only applies to services provided in TO 8004. The contractor shall update MDIOC system drawings and supporting documents (for example, power panel schedules, technical specifications, and as-built drawings) for changes resulting from maintenance activities. The contractor shall clearly document engineering change requests and describe changes so an audit trail can be created.

Outcomes:

10.3.4.1 The contractor shall participate in the MDIOC ERB to support the coordination necessary to evaluate a change and assess its impact to MDA stakeholders. All engineering Change Requests (CRQs) shall be documented.

10.3.4.2 The contractor shall support analysis of repairs, modifications, and implementation activities to identify potential impacts to MDIOC operations, maintenance, and documentation.

When impacts are identified, the contractor shall update documentation as a new revision to reflect the changes. After the change, the contractor shall review ERB documentation to verify its implementation and ensure consistency among the product, its documentation, and its supporting elements. Changes shall be made IAW the ERB.

10.3.4.3 The contractor shall use Remedy and the Unclassified LAN (ULAN) folder structure as its system for configuration identification, control, and status accounting of configuration documentation and operational information. The contractor shall maintain electronic files of all drawings and any original hard copies.

1. The contractor shall use AutoDesk Revit to develop and update existing facility digital or electronic drawings and schedules to standardize the software utilized across the MDA.

When the transition period has been completed, the contractor shall inform the Government COTR, ACOTR, and Contracting Officer Representative (COR) via Contracting. Following this transition, all CM of these converted documents shall be maintained.

2. The contractor shall convert non-digital drawings to electronic format in PPWP 10.3.4.3;

this will be done for all existing drawings and shall include single-line diagrams and as-built drawings of the facility. Controls documents, equipment manuals, equipment schedules, Power Panel Schedules (PPSs), and drawings specifications shall be stored on the ULAN and maintained electronically.

o TO HQ085722F8004, CDRL C009: MDIOC Facility and System Drawings, Schedules, and Data o PPWP 10.3.4.3.2: Conversion of non-digital drawings (i.e., flat files) to electronic format.

10.3.4.4 The contractor shall provide Test, Measurement, and Diagnostic Equipment (TMDE) calibration and repair support for all equipment required to support missions, events, and critical activities. The measurements and calibrations shall be traceable standards (refer to Section 9.0).

10.3.4.4.1 The contractor shall complete calibration and repair services IAW published Electronic Technical Bulletins (TBs) (ETBs) and TBs. The manufacturer's manual will be used when there are no published procedures.

10.3.5 Corrective Maintenance

Objective: This section of the PWS identifies the CM requirements for MDIOC facilities and equipment. CM includes the scheduled or unscheduled work required to repair a piece of equipment, a system, or a real property facility to such a condition that it can be effectively utilized for its intended purpose throughout its life cycle. Repair includes, but is not limited to, overhaul, reprocessing, or replacement of constituent parts or materials that have deteriorated by action of the elements or usage; have been damaged, regardless of the cause; or have not been corrected through maintenance. CM can be identified by any individual with in the MDIOC. Should corrective items be identified by the contractor workforce via periodic walkthrough, those items will be documented in Maximo IAW the appropriate process. Priority levels for CM shall be coordinated through the Government MDA/MSF, COTR, ACTOR, and COR to ensure CM maintenance items are being properly prioritized. WO priority levels, as reflected in Maximo, are designated as follows:

Priority 4 is for “emergency” work to be completed within 24 hours.

Priority 3 is for “urgent” work to be completed within 3 days.

Priority 2 is for “priority” work to be completed within 30 days.

Priority 1 is for “routine” work to be completed within 90 days.

Outcomes:

10.3.5.1 CM shall repair the facility or equipment to a condition equivalent to the original intended condition or to the design capacity, efficiency, or capability. Prior to performing CM, contractor considerations will include, but are not limited to, the following:

Commonality and interchangeability of equipment/parts

Access for performing critical maintenance

Minimization of custom equipment

Potential and likely failure modes

10.3.5.2 Parts and equipment used for repair shall meet manufacturer specifications or equivalent. The contractor shall identify (during inspection) and recommend to the Government replacement of equipment/parts that are beyond its service life or cannot be repaired due to physical condition, parts obsolescence, or the cost to replace is more viable than the cost of repair. Additionally, the contractor will maintain a comprehensive understanding of applicable warranties for facilities equipment. Facilities and equipment subject to CM shall include, but not be limited to, the following:

Plumbing system, including potable water, waste water, HVAC piping, natural gas piping, and steam/chilled water systems

Electrical PDS, including the 12,470 VAC switchgear, UPS, UPS substations, PDSs, RPPs, area lighting and ELMS, and ground/lightning protection

HVAC systems

Fire suppression/detection systems

Roof systems

Elevator systems

Remove/install/repair and/or coordinate repair of facility equipment (i.e. drinking fountains, cafeteria equipment, gym equipment, Government furnished appliances, and clocks)

Life safety systems

Visible architectural systems

The contractor shall evaluate suitability of applying the recommendation to all other systems that could be vulnerable to the same failure cause. CM schedule compliance shall be calculated monthly and delivered to the COTR for review. All backlogged CM shall be documented and reported to the Government MDA/MSF, COTR, or ACOTR as part of the TOSR.TO HQ085722F8004, CDRL C002: Task Order Status Report, [Ending Month]

10.3.5.3 The contractor shall track all failures in Maximo. After completing repairs, the contractor shall conduct an in-depth review to determine and document root causes of the failure, adequacy of diagnostics and documentation, availability of spares, actions that would have prevented the failure, additional training needs, and lessons learned.

10.3.6 Reliability, Maintainability, and Availability Engineering

The contractor shall provide continuous engineering…