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FMSS LOGISTICS SERVICES RFP No. 2032H8-23-R-00004
SECTION J – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS
TECHNICAL EXHIBIT 7: IRS TERRITORIES, CAMPUS AND COMPUTING CENTERS - OFFICE REPAIRS AND OTHER SERVICES WORKLOAD This TE 7 provides data concerning the average number of repairs, locksmith services, box, and property moves required on a monthly basis at the IRS territory locations. Definitions are provided for the following categories cited in the workload data:
Location – Provides information for the location indicated.
Paragraph Number and Description – Provides PWS paragraph reference.
Number of Recycle/Excess of Property – Refers to the cumulative number of recycle/excess of property services performed each month by territory Number of Unscheduled Pickup and Delivery – Refers to the cumulative number of unscheduled pickup and delivery services performed each month by territory.
Number of Office Repairs – Refers to the cumulative number of times a particular repair activity is performed each month by territory. Figures reflect the average monthly workload data for each year.
Number of Locksmith Activities – Refers to the cumulative number of times locksmith activities are performed each month by territory. Figures reflect the average monthly workload data for each year.
Number of Other Logistics Services – Refers to the cumulative number of other logistics services performed each month by territory Number of Box Moves – Refers to the cumulative number of box moves performed each month by territory. Box moves involve the movement of boxes from one office to another at the same Computing Center or IRS Office location. On average, each box move involves the movement of 50 boxes. On average, each box weighs approximately 30 lbs. and measures 16.5x7.5x11.5” in size.
Number of Property Moves – Refers to the cumulative number of property moves performed each month by territory. Property moves primarily involve the movement of office property to include furniture, filing cabinets, boxes, and computer workstation equipment from one office to another within the same Computing Center or IRS Office location. On average, each property move involves the movement of property for 15 personnel who each have 170- 265 sq ft of office space or 384 sq ft of loose property.
Average Monthly Number of various Repairs, Locksmith, and Moving Services at the Campus and IRS Computing Centers -- Base Period – Month 1 through Month 12
| BASE PERIOD |
| BASIC SERVICES |
| Number of repairs, locksmiths, moving services and recycling/excessing |
| Other Logistic services |
| Recycle/Excess of Property |
| Unscheduled Pickup/Delivery |
| Office Repairs |
| Locksmith Service |
| Labor Support |
| Move Boxes |
| Move Property |
| Location |
| C.2.1.6 |
| C.2.2.3 |
| C.2.3 |
| C.2.3.2 |
| C.2.4 |
| C.2.4.1 |
| C.2.4.2 |
| All Territories |
| 28 |
| 17 |
| 369 |
| 620 |
| 258 |
| 198 |
| 177 |
| New York/New Jersey |
| 2 |
| 1 |
| 21 |
| 50 |
| 17 |
| 10 |
| 11 |
| Covington |
| 2 |
| 1 |
| 15 |
| 45 |
| 12 |
| 10 |
| 9 |
| Covington Annex |
| 1 |
| 1 |
| 15 |
| 30 |
| 7 |
| 5 |
| 8 |
| Fresno |
| 2 |
| 1 |
| 30 |
| 45 |
| 17 |
| 15 |
| 13 |
| Kansas City |
| 2 |
| 2 |
| 45 |
| 60 |
| 30 |
| 40 |
| 20 |
| Main IR |
| 1 |
| 1 |
| 15 |
| 35 |
| 20 |
| 30 |
| 25 |
| Martinsburg |
| 2 |
| 1 |
| 10 |
| 15 |
| 7 |
| 5 |
| 3 |
| Memphis |
| 2 |
| 1 |
| 15 |
| 42 |
| 15 |
| 15 |
| 15 |
| New Carrollton |
| 2 |
| 1 |
| 30 |
| 44 |
| 35 |
| 15 |
| 16 |
| Philadelphia |
| 2 |
| 0 |
| 8 |
| 35 |
| 25 |
| 8 |
| 13 |
Average Monthly Number of various Repairs, Locksmith, and Moving Services at the Campus and IRS Computing Centers -- Option Period I -- Month 13 through Month 24
| Option Period I |
| BASIC SERVICES |
| Number of repairs, locksmiths, moving services and recycling/excessing |
| Other Logistic services |
| Recycle/Excess of Property |
| Unscheduled Pickup/Delivery |
| Office Repairs |
| Locksmith Service |
| Labor Support |
| Move Boxes |
| Move Property |
| Location |
| C.2.1.6 |
| C.2.2.3 |
| C.2.3 |
| C.2.3.2 |
| C.2.4 |
| C.2.4.1 |
| C.2.4.2 |
| All Territories |
| 35 |
| 23 |
| 455 |
| 557 |
| 311 |
| 250 |
| 194 |
| Andover |
| 2 |
| 1 |
| 20 |
| 20 |
| 15 |
| 8 |
| 10 |
| Austin |
| 3 |
| 4 |
| 60 |
| 80 |
| 25 |
| 10 |
| 10 |
| New York/New Jersey |
| 5 |
| 1 |
| 35 |
| 45 |
| 45 |
| 8 |
| 9 |
| Covington |
| 3 |
| 2 |
| 30 |
| 30 |
| 7 |
| 35 |
| 9 |
| Covington Annex |
| 2 |
| 1 |
| 20 |
| 15 |
| 8 |
| 5 |
| 7 |
| Kansas City |
| 2 |
| 5 |
| 60 |
| 80 |
| 30 |
| 40 |
| 17 |
| Main IR |
| 1 |
| 0 |
| 20 |
| 20 |
| 30 |
| 30 |
| 42 |
| Martinsburg |
| 2 |
| 1 |
| 5 |
| 10 |
| 10 |
| 5 |
| 5 |
| Memphis |
| 3 |
| 1 |
| 15 |
| 22 |
| 23 |
| 35 |
| 6 |
| New Carrollton |
| 2 |
| 0 |
| 40 |
| 40 |
| 33 |
| 18 |
| 32 |
| Philadelphia |
| 2 |
| 0 |
| 5 |
| 20 |
| 32 |
| 8 |
| 10 |
Average Monthly Number of various Repairs, Locksmith, and Moving Services at the Campus and IRS Computing Centers -- Option Period II -- Month 25 through Month 36
| Option Period II |
| BASIC SERVICES |
| Number of repairs, locksmiths, moving services and recycling/excessing |
| Other Logistic services |
| Recycle/Excess of Property |
| Unscheduled Pickup/Delivery |
| Office Repairs |
| Locksmith Service |
| Labor Support |
| Move Boxes |
| Move Property |
| Location |
| C.2.1.6 |
| C.2.2.3 |
| C.2.3 |
| C.2.3.2 |
| C.2.4 |
| C.2.4.1 |
| C.2.4.2 |
| All Territories |
| 43 |
| 32 |
| 363 |
| 447 |
| 274 |
| 196 |
| 142 |
| New York/New Jersey |
| 4 |
| 1 |
| 35 |
| 45 |
| 30 |
| 5 |
| 10 |
| Covington |
| 3 |
| 1 |
| 30 |
| 20 |
| 4 |
| 19 |
| 4 |
| Covington Annex |
| 3 |
| 3 |
| 5 |
| 8 |
| 3 |
| 5 |
| 2 |
| Kansas City |
| 3 |
| 5 |
| 40 |
| 60 |
| 30 |
| 40 |
| 15 |
| Main IR |
| 2 |
| 1 |
| 15 |
| 17 |
| 30 |
| 20 |
| 30 |
| Martinsburg |
| 3 |
| 1 |
| 3 |
| 5 |
| 12 |
| 3 |
| 2 |
| Memphis |
| 4 |
| 1 |
| 15 |
| 22 |
| 14 |
| 35 |
| 2 |
| New Carrollton |
| 2 |
| 1 |
| 40 |
| 40 |
| 40 |
| 18 |
| 24 |
| Philadelphia |
| 2 |
| 1 |
| 5 |
| 25 |
| 35 |
| 4 |
| 1 |
Average Monthly Number of various Repairs, Locksmith, and Moving Services at the Campus and IRS Computing Centers -- Option Period III -- Month 37 through Month 48
| Option Period III |
| BASIC SERVICES |
| Number of repairs, locksmiths, moving services and recycling/excessing |
| Other Logistic services |
| Recycle/Excess of Property |
| Unscheduled Pickup/Delivery |
| Office Repairs |
| Locksmith Service |
| Labor Support |
| Move Boxes |
| Move Property |
| Location |
| C.2.1.6 |
| C.2.2.3 |
| C.2.3 |
| C.2.3.2 |
| C.2.4 |
| C.2.4.1 |
| C.2.4.2 |
| All Territories |
| 41 |
| 20 |
| 425 |
| 533 |
| 260 |
| 172 |
| 160 |
| Austin |
| 3 |
| 6 |
| 60 |
| 80 |
| 26 |
| 20 |
| 17 |
| New York/New Jersey |
| 4 |
| 1 |
| 30 |
| 45 |
| 30 |
| 7 |
| 13 |
| Covington |
| 3 |
| 1 |
| 28 |
| 20 |
| 5 |
| 19 |
| 8 |
| Covington Annex |
| 2 |
| 1 |
| 5 |
| 11 |
| 5 |
| 3 |
| 4 |
| Kansas City |
| 2 |
| 5 |
| 60 |
| 80 |
| 23 |
| 20 |
| 17 |
| Main IR |
| 1 |
| 1 |
| 20 |
| 17 |
| 18 |
| 24 |
| 32 |
| Martinsburg |
| 4 |
| 1 |
| 3 |
| 5 |
| 16 |
| 3 |
| 2 |
| Memphis |
| 4 |
| 1 |
| 18 |
| 30 |
| 19 |
| 30 |
| 6 |
| New Carrollton |
| 2 |
| 0 |
| 44 |
| 45 |
| 26 |
| 10 |
| 16 |
| Philadelphia |
| 4 |
| 1 |
| 3 |
| 20 |
| 35 |
| 3 |
| 1 |
Average Monthly Number of various Repairs, Locksmith, and Moving Services at the Campus and IRS Computing Centers -- Option Period IV -- Month 49 through Month 60
| Option Period IV |
| BASIC SERVICES |
| Number of repairs, locksmiths, moving services and recycling/excessing |
| Other Logistic services |
| Recycle/Excess of Property |
| Unscheduled Pickup/Delivery |
| Office Repairs |
| Locksmith Service |
| Labor Support |
| Move Boxes |
| Move Property |
| Location |
| C.2.1.6 |
| C.2.2.3 |
| C.2.3 |
| C.2.3.2 |
| C.2.4 |
| C.2.4.1 |
| C.2.4.2 |
| All Territories |
| 36 |
| 24 |
| 268 |
| 343 |
| 257 |
| 169 |
| 179 |
| Austin |
| 4 |
| 4 |
| 40 |
| 40 |
| 20 |
| 20 |
| 17 |
| New York/New Jersey |
| 2 |
| 1 |
| 10 |
| 30 |
| 33 |
| 5 |
| 13 |
| Covington |
| 3 |
| 1 |
| 15 |
| 15 |
| 4 |
| 4 |
| 10 |
| Covington Annex |
| 2 |
| 1 |
| 3 |
| 6 |
| 5 |
| 4 |
| 4 |
| Fresno |
| 3 |
| 1 |
| 20 |
| 20 |
| 10 |
| 10 |
| 10 |
| Kansas City |
| 2 |
| 4 |
| 40 |
| 40 |
| 33 |
| 20 |
| 17 |
| Main IR |
| 1 |
| 1 |
| 8 |
| 15 |
| 20 |
| 40 |
| 35 |
| Martinsburg |
| 2 |
| 1 |
| 3 |
| 5 |
| 6 |
| 3 |
| 4 |
| Memphis |
| 4 |
| 1 |
| 15 |
| 25 |
| 20 |
| 22 |
| 6 |
| New Carrollton |
| 2 |
| 1 |
| 30 |
| 40 |
| 20 |
| 8 |
| 17 |
| Philadelphia |
| 4 |
| 1 |
| 5 |
| 25 |
| 52 |
| 3 |
| 12 |
TE-7 includes the workload data for light bulb replacements under Office Repairs. On average, there would be one (1) light bulb replacements per service request. Work Order Requests for light bulb replacement shall not exceed a maximum of 12 light bulbs per request under "Basic Services". The following is a listing of the bulb sizes at each campus location for pricing purposes only. This listing is not all-inclusive and is subject to change:
TERRITORY NAME
ESTIMATED BULB SIZE
ESTIMATED QUANTITY
| Andover |
| 18”, 24”, 30”, 48” |
| 10 of each size |
| Atlanta |
| 9”, 12”, 24”, 36” |
| 10 of each size |
| Austin |
| 10.5” Tingle Table, 18”, 24”, 30”, 36” |
| 10 of each size |
| Covington |
| 12”, 24”, 36”, 48” |
10” Tingle Tables 10 of each size
| Covington Annex |
| 18”, 24”, 36” |
| 10 of each size |
| Fresno |
| 24”, 30”, 36” |
| 10 of each size |
| Kansas City |
| 18”, 24”, 30”, 36”, 48” |
| 10 of each size |
| Main IR (DCT) |
| 15”, 17",18”, 22”, 24”, 34”, 36”, 48”, 58" |
| 10 of each size |
| Martinsburg |
| 18”, 24”, 36” |
Magnetic LED 30” 10 of each size
| Memphis |
| 10” Tingle Table, 12”, 24” |
10 of each size
| New Carrollton |
| 17”, 24” |
| 10 of each size |
| New York New Jersey |
| 8”, 10” Tingle Table, 15”, 18”, 24”, 36” |
10 of each size
| Oakland |
| 18”, 24”, 36”, 48” |
| 10 of each size |
| Ogden |
| 10.5” Tingle Table, 16”, 18”, 22”, 24”, 30”, 36”, 45” |
10 of each size
| Philadelphia |
| 9”, 10”, 12”, 17”, 24”, 34”, 36” |
| 10 of each size |
This attachment is provided to give additional details to the nature and type of service calls the prospective offerors can expect to receive via the ERC/KISAM/Current Ticket System. Prospective Offerors shall take these additional details under consideration when preparing their proposals.
Call ID - Provides the identification number for the service ticket given by the ERC or Current Ticket system
Call Type -- Refers to the type of service call required
Ticket Description -- Provides narrative information provided by the customer or individual who put in the work ticket on the type of service required. **
***Note: Customer specific data such as location, telephone number and names were replaced with xxxx or fictional information for security purposes. Actual work order data will contain this information when supplied by the customer.
CAMPUS
| Call ID |
| Call Type/Ticket Type |
| Ticket Description |
| RF01319411 |
| Support Special Events, Assemblies, and Meetings |
| Requesting to have 4 tables set up in the lobby outside the Business Center by COB Friday 00/00/00. The tables are needed to distribute equipment to new hires on Monday (00/00/00) and Tuesday (00/00/00). Point of Contact is Jane Smith 000-000-0000. |
| IM01940940 |
| Repair or Adjust Furniture and Equipment |
| Under Worksurface file cabinet drawers are broken. |
| RF01302504 |
| Repair of Keys/Locks Requiring Purchase |
| File cabinet and office door keys are needed due to relocating to new workspace. Floor xx-xx.x.x |
| IM01938042 |
| Repair Lights - Workstation |
| Flittering lights and strip is not working, Cubicles 8214-8219. Six cubicles. |
| IM01934667 |
| Repair or Adjust Furniture and Equipment (Requiring Purchase) |
| The casters on my RA chair are disintegrating and I need a new set of 5. They are rapidly deteriorating so if you could replace them soon, I'd much appreciate it. I am on site on Tuesdays, after 4 pm. However, I can leave my chair at my CSR desk, which is in Section XX, Cubicle X-XX, just 2-3 rows east of the manager's cube near the windows. Look for the purple and yellow pinwheel taped to the cube wall/door way. |
| RF01327004 |
| Warehouse Pickup and Delivery |
| For week of May 23rd through May 27th 2022. Need Amentum general weekly warehouse support to assist the property staff with excess and storage needs at the warehouse of miscellaneous furniture. |
| RF01325584 |
| Repair of Keys/Locks Requiring Purchase |
| I need a cabinet key for cabinet #: HW000 on desk x-xx-xxx , xx x Metrotech center, 100 Myrtle Ave, Brooklyn. Thanks. |
| RF01331039 |
| Warehouse Pickup and Delivery |
| Customer is requesting 2 industrial size fans currently located in the back of NY0376 warehouse; to be delivered to NY7117. Customer will meet delivery at XX7117 on scheduled delivery date. Please contact John.C.Smith@irs.gov Phone: (000)-000-0000 |
| RF01300726 |
| Repair of Keys/Locks Requiring Purchase |
| GM in office attempted to locate cubical and cabinet keys for newly hired RO's. Requesting locksmith services to replace and provide keys per requests included in this ticket. |
| RF01328875 |
| Provide Locksmith Services |
| Missing Keys for cubicles |
| RF01330843 |
| Provide Other Logistics Services |
| John Smith a Chief Counsel employee is requesting to have a Dry Erase Board Hung in his office (RM 0000) Back office on the Right. Enter through Suite 0000 as it is unlocked. John Smith has placed a post it note on wall where he wants it hung up. Thank you so much. |
| RF01331328 |
| Non-IT Property Disposal |
| On 00/00/0000, please surplus 1 bulletin board in Room 4142. Thank you. |
| RF01333113 |
| Provide Other Logistics Services |
| Please remove desk drawer and replace with a key board tray. |
| IM01935535 |
| Move Boxes |
| 40 boxes of copy paper from Staples need to be moved from Dock to 3rd Floor Pershing Building Campus Post H15. |
| RF01331133 |
| Provide Locksmith Services |
| Pennway Bldg, North, 1st Floor, XXX, desk N0000000, The lock on my 2 drawer file cabinet needs to be repaired or replaced. The lock has fallen out of the cabinet and the springs/pins have fallen out. |
File Cabinet on the right side, lock number XXX Pennway Bldg N 1st FL,XXX, N0000000, XXX, desk N0000000,
| RF01331168 |
| Repair Office machines |
| Please repair 30 electric staplers from Extraction and return 30 electric staplers to Extraction. Contact Jane Smith at 000-000-0000 with any questions. Thanks. |
| RF01332104 |
| Incoming Shipment |
| REF: RF01326655-001 RA CASE: 0000-00000 |
INBOUND ITEM: RA CHAIR MANUFACTURER: ERGOGENESIS MODEL: J3507 SERIAL #: XX-XXXXXX-X COLOR: BLACK DELIVER TO:
Jane Smith for John Smith N2A25282 POLE: A25
RECEIVING AVAILABILITY: MONDAY-FRIDAY 0900-1600
| IM01940871 |
| Repair or Adjust Furniture and Equipment |
| Left desk table is loose and missing a bolt is a tipping hazard N0000 Pole # G 34 |
| IM01937715 |
| Move Boxes |
| I have a pallet of copy paper coming in today from Office Depot. Please move it down to pole M-00 in the SOI Department. You can contact myself Ext 0000. Or Jane Smith at ext 0000. Thank You. |
| RF01325966 |
| Support Special Events, Assemblies, and Meetings |
| Please pick up the tables and chairs from Junction City Café on 00/00/0000 and contact Jane Smith to arrange the specific time of day so she can meet you to open the building. The tables can be placed back in the Facilities closet and the chairs can go back to the cafeteria. |
Attachment J-5, TE 7