II_2 - RFP Attachment J-8 - Past Performance Questionnaire - 6-20-23.docx

DOCX document 24 KB Posted

Attached to
Internal Revenue Service (IRS), Office of Facilities Management/Security Services (FMSS), Logistics Services RFP No. 2032H8-23-R-00004
Solicitation number
2032H8-23-R-00004
Issued by

About this file

This document includes an RFP attachment requesting past performance evaluations for a logistics services contract opportunity with the Internal Revenue Service. The IRS is soliciting proposals to provide nationwide logistics services including warehousing, transportation, inventory management, work order processing, repairs services and other support. The incumbent contractor is requested to obtain past performance questionnaires from prior clients, to be completed and returned directly to the IRS by July 11, 2023. The questionnaire seeks ratings and commentary on the contractor's technical and management performance, responsiveness, quality control, and an overall recommendation on a scale of Excellent, Good, Satisfactory, Unsatisfactory or Neutral.

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RFP No. 2032H8-23-R-00004 ATTACHMENT J-8 Past Performance Questionnaire

Cover Letter for Past Performance References

Dear (Client)

We are currently responding to the Internal Revenue Service (IRS) Request for Proposals (RFP) Number 2032H8-23-R-00004, to provide nation-wide logistics services for the Facilities Management and Security Services (FMSS) Business Unit.

The IRS is requesting that clients of companies who submit offers in response to this RFP be contacted, and that clients provide information based upon their experiences with the offeror. We, therefore, respectfully request and hereby authorize you to complete the attached Past Performance Questionnaire with regards to work we have performed for you, specifically under contract number ______________. Please forward the completed questionnaire directly to the IRS point of contact:

Mathew Nelker e-mail address: Mathew.Nelker@irs.gov Phone: 240-613-7381

The IRS must receive this Past Performance Questionnaire no later than July 11, 2023, at 12:00 P.M. EDT.

We have identified ____________________ of your organization as the point(s) of contact based on their knowledge concerning our work. Your cooperation in this matter is appreciated. Any questions may be directed to the following IRS Contracting Officer:

Mathew Nelker e-mail address: Mathew.Nelker@irs.gov Phone: 240-613-7381

Sincerely, Offeror’s Point of Contact

Enclosure Past Performance Questionnaire

PAST PERFORMANCE QUESTIONNAIRE

Corporation Being Evaluated:

Company Address: __________________

Past Performance under Contract/Project Number: ____________

This Past Performance Questionnaire will be used to evaluate the above corporation in its offer to the IRS for providing nation-wide logistics services. These include warehousing, transportation, inventory management, work order processing, repairs services and other logistics services (box/property moves, excessing/disposal/recycling and labor support). Please complete the following questions as thoroughly as possible.

1. Did the company in question perform as the prime contractor or sub-contractor?

If sub-contractor, describe their role in the project.

2. Description of services provided:

3. Contract Value: ______________________________________________

4. Period of Performance: ________________________________________

5. Type of Contract (e.g. firm, fixed-price, labor hour, time & materials, cost plus fixed fee (CPFF), etc.):

Instructions: After commenting, please rate in the column on the right using the rating scale defined below:

Excellent
Performance met contractual requirements and exceeded many to the Organization’s benefit. The contractual performance may have been accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
Good
Performance met contractual requirements and exceeded some to the Organization’s benefit. The contractual performance may have been accomplished with some minor problems for which corrective actions taken by the contractor were effective.
Satisfactory
Performance met contractual requirements. The contractual performance may have been accomplished with some problems for which corrective actions taken by the contractor were satisfactory.
Unsatisfactory
Performance did not meet several contractual requirements. Corrective actions by the contractor were not taken or were ineffective.
Neutral
No past performance relevant to this contract/project observed
Question
Rating

1. Address the contractor’s ability to perform logistics management services. Please specifically address any untimely deliveries, incomplete or inaccurate work order processing, inaccurate inventory and/or other performance issues.

Response:

Insert Rating

2. Address the contractor’s overall technical performance on this contract.

Insert Rating

3. Address the contractor’s overall management performance on this contract/project. In addition, address the management of a geographically dispersed workforce.

Insert Rating

4. Address the contractor’s responsiveness to changes in technical direction.

Insert Rating

5. Address the contractor’s compliance with and ability to maintain performance standards.

Insert Rating

6. Address the contractor’s quality control systems and effectiveness.

Insert Rating

7. Address the contractor’s proactive resolution of quality issues.

Insert Rating

8. Address your experience with the contractor’s invoicing practices, including any problems, any issues with overbilling, and any other inaccuracies.

Insert Rating

9. Based on this contractor’s overall performance, would you recommend working with them?

Insert Rating

10. Rate the contractor’s overall performance.

Insert Rating

Evaluator’s Name:

Evaluator’s e-mail Address and Phone Number:

Evaluator’s Organization

Evaluator’s Signature and Date

Please return this completed Past Performance Questionnaire to:

Mathew Nelker, IRS Contracting Officer e-mail Address: Mathew.Nelker@irs.gov Phone: 240-613-7381

File details come from the government source that posted it. Updated .