T2466 Bid Amendment 5 9.5.25~1.docx

PHILIP D. MURPHY

Governor State of New Jersey

DEPARTMENT OF THE TREASURY

DIVISION OF PURCHASE AND PROPERTY

PROCUREMENT BUREAU

33 WEST STATE STREET

P. O. BOX 230

TRENTON, NEW JERSEY 08625-0230

ELIZABETH MAHER MUOIO

State Treasurer

TAHESHA L. WAY

Lt. Governor

AMY F. DAVIS, ESQ.

Acting Director https://www.njstart.gov

9/5/2025

T2466- Enhanced Digital Driver’s License

Bid Amendment #5

The following constitutes Bid Amendment #5 to the above referenced Bid Solicitation:

· Answers to electronic Bidder questions submitted during the first Electronic Question and Answer period;

· The Quote Submission Due Date has been extended from Wednesday, September 17, 2025 to Wednesday, October 8, 2025;

· A list of attendees who attended the Optional Site Visit held on February 25, 2025;

· A list of attendees who attended the Optional Pre-Quote Conference held on February 27, 2025;

· New exhibits attached to the attachments tab:

· Exhibit A – T2466 EDDL Network Architecture Diagrams;

· Exhibit B – T2466 EDDL Locations;

· Exhibit C – T2466 EDDL SLAs; and

· Exhibit D- T2466 Current Vendor Supplied Hardware.

· A revised Bid Solicitation entitled, “T2466 Revised Bid Solicitation 9.5.25.”

· Please note that for all additions, deletions, clarifications, and modifications to the Bid Solicitation, Bidders should refer to the Revised Bid Solicitation entitled, “T2466 Revised Bid Solicitation 9.5.25” and attached to the Bid Solicitation Attachments Tab in NJSTART. Revised Sections include

· Bid Solicitation, Cover Page, Due Date for 2nd Round Electronic Questions and Quote Opening Date;

· Bid Solicitation, Table of Contents, Sections 5.7 and 5.8;

· Bid Solicitation, Table of Contents, Exhibits A through D;

· Bid Solicitation Section 1.1, title changed from “Purpose, and Intent and Background” to “Purpose and Intent;”

· Bid Solicitation Section 3.19;

· Bid Solicitation Section 3.26;

· Bid Solicitation Section 3.27;

· Bid Solicitation Section 4.3.3; and

· Bid Solicitation Section 4.5.1.

· A revised State-Supplied Price Sheet, entitled, “Attachment 3- T2466 Revised State-Supplied Price Sheet 9.5.25;” and

· A second electronic Question and Answer period has been opened until 2:00 p.m. Eastern Time on September 12, 2025. Questions that will be considered will be limited only to subject matter related to the following:

· The revisions to the Revised Bid Solicitation Sections listed above. Refer to “T2466 Revised Bid Solicitation 9.5.25;”

· The revised State-Supplied Price Sheet entitled, “Attachment 3 – T2466 Revised State-Supplied Price Sheet 9.5.25;” and

· The new exhibits attached to the attachments tab and listed above.

It is the sole responsibility of the Bidder to be knowledgeable of all of the additions, deletions, clarifications, and modifications to the Bid Solicitation and/or the New Jersey Standard Terms and Conditions relative to this Bid Solicitation as set forth in all Bid Amendments.

All other instructions, terms, and conditions of the Bid Solicitation shall remain the same.

Bid Solicitation #25DPP01124 Enhanced Digital Driver’s License

Answers to Questions

Where applicable, each question references the appropriate Bid Solicitation section.

Note: Some questions may have been paraphrased in the interest of readability and clarity.

Section Reference Question (Bolded) and Answer

A: It is recommended that users utilize Microsoft Edge to view PDFs. Certain PDF forms cannot be opened in the Chrome or Firefox built in PDF viewers that are enabled by default. If using Chrome or Firefox it is recommended that the file is downloaded instead by clicking the download button in the upper right-hand corner of the browser after an error message is received. An alternative option is to disable the built in PDF viewers in Chrome or Firefox.

A: Yes. Prior to the Quote Opening Deadline, a Bidder should review the documents comprising the submitted Quote to ensure that all of the required documents have been completed and attached. Oftentimes a Quote is deemed non-responsive because a Bidder fails to attach a required form or attaches a blank form. To review a submitted a Quote, a Bidder should log into NJSTART and review each document attached to the Quote submission. Instructions on how to review a submitted Quote can be found in the Quick Reference Guide entitled How to Review a Submitted Quote, which is available on the NJSTART Vendor Support Page under Vendor Reference Guides.

A: Please be advised that all Quotes shall be submitted electronically through NJSTART.

A: No, the State will not allow Bidders to take exception to any of the Standard Terms and Condition. Terms and conditions on publicly bid procurements must be consistent for all potential Bidders, and cannot be based on a single vendor’s terms.

A: This Amendment includes the list of attendees for both the Pre-Quote Conference and the Optional Site Visit for review. Please see Bid Amendment Pages 40 and 41 for the list of attendees.

A: The State confirms that the Optional Site Visit was scheduled for February 25, 2025.

A: Bidders do not need to sign up for the Optional Site Visit.

Q: What are any instructions needed for contact on the day of this visit?

A: There are no special instructions needed for the day of the Optional Site Visit.

A: There is no restriction on the number of attendees from each firm for the Optional Site Visit.

A: This was a formatting error in the Table of Contents. The phrase "NOT APPLICABLE TO THIS PROCUREMENT" only applies to Section 5.7, Authorized Dealers and/or Distributors, and Section 5.8, Liquidated Damages. The Table of Contents has been corrected in the revised Bid Solicitation entitled "T2466 Revised Bid Solicitation 9.5.25."

A: The Bid Solicitation Cover page indicates that this Contract is a Small Business Subcontracting Set-Aside for Categories 1, 2, and 3. Therefore, Section 3.8, Small Business Set-Aside Contracts, is not applicable as the full Contract is not a Small Business Set-Aside. Please see Bid Solicitation Section 3.13.8.1, Small-Business Subcontracting Set-Aside Contract, for more information on subcontracting set-asides goals.

Q: If a small business subcontracting set-aside is required, please provide the set-aside amount, and if it is a target (goal) amount or a fixed (hard requirement) amount.

A: There is no target or fixed amount. Bidders must make a good faith effort to subcontract with a certified small business. Please see Bid Solicitation Section 3.13.8.1, Small Business Subcontracting Set-Aside Contract, for more information.

A: The State confirms that the Contractor operating the incumbent’s system is not within the scope of this Solicitation.

Q: If the State expects the contract awardee to operate the incumbent's system, please specify how this will be accomplished.

A: The State does not anticipate a need for the contract awardee to operate the incumbent contractor’s system.

A: The current operation must continue uninterrupted while the new system is being developed and transitioned to. The contract awardee will not be simply taking over management and operation of the current system.

A: Bidders are instructed to carefully review the enclosed Agency location link: NJ Motor Vehicle Commission | Facility Locations

Q: Also, please identify which locations are Over-the-Counter (OTC) print locations.

A: Bidders are advised that final OTC print locations are not available at this time and may be subject to change before, during, and after deployment of any new Contractor provided system resulting from this Solicitation.

A: Yes, OTC printing capabilities are required and the Contractor must provide such production capability as specified within the Bid Solicitation.

Q: If there is a requirement, can the State provide confirmation that 23 locations and 140,000 credentials per year are accurate numbers?

A: Please see the response to Question #13. Additionally, 140,000 is an estimated quantity and may be subject to change before, during, and after Contract award.

Q: If there is a variation, can the State please update the State-Supplied Price Sheet with the updated number?

A: As stated in Bid Solicitation Section 3.26, State-Supplied Price Sheet Instructions, “where the State-Supplied Price Sheet includes an estimate quantity column, Bidders are advised that estimated quantities may vary throughout the Contract term resulting from this Bid Solicitation. There is no guaranteed minimum or maximum volume for these price lines.” Bidders must fill out the State-Supplied Price Sheet following the instructions in Section 3.26.

A: Change requests are made up of transactions such as duplicates, upgrades, downgrades, and changes to the biographical data on the license such as name, address, date of birth, etc.

A: With exception to the Trenton Regional Service Center (TRSC), which is the only Regional Service Center authorized to issue New Jersey State Drivers Licenses, NJMVC Regional Service Centers do not process standard driver license transactions.

Regional Centers are typically responsible for driver history tasks, such a suspensions, restorations, and other services that effect a customer’s driving or registration rights.

A: A visualization of the how current systems operate in conjunction with the Digital Driver’s License System is now attached to the Bid Solicitation as Exhibit A– EDDL Network Architecture Diagrams.

A: Yes - MVC has a hybrid model with the bulk of transactions done centrally with the exception of the OTC printing as specified within the Bid Solicitation.

A: The total estimated card volume is approximately 2.8 million per year, which includes 1.5 million new or reissued licenses, 1 million change requests, and an additional 150,000 OTC issuances. The estimated quantity on Price Line #10 has been revised on the revised State-Supplied Price Sheet dated 9.5.25 to reflect 2,500,000.

A: Answers to the Q & A will be posted via Bid Amendment pursuant to Bid Solicitation Section 2.3 Bid Amendments. The State reserves the right, in its sole discretion, to provide one or more rounds of Q & A.

A: A Bidder’s response to Section 4, Scope of Work, would be included within the Bidder’s Technical Quote. Please see Bid Solicitation Sections 3.14 – 3.25 for more information on what must or should be included within the Bidder’s Technical Quote.

A: The Card Stock itself may fall outside the requirements of Bid Section 3.13.6 however the process of attaching “NJ Specific Security Features” would need to comply with the requirements.

Small Business Subcontracting Set-Aside Contract Q: Can the State kindly clarify the specific percentage goal for SBE spend?

A: Pursuant to the information on the Division of Revenue and Enterprise Services web site: The small business set-aside program was established with the goal of awarding 25 percent of state and purchase order dollars to small businesses. Please see the response to Question #10.

A: The State will accept any Small Business Enterprise (SBE) registered with the State of New Jersey – Division of Revenue and Enterprise Services.

A: Any Bidder planning to subcontract must submit a Subcontractor Utilization Plan and follow the steps outlined in Section 3.13.8.1, Subsections A through E, of the revised Bid Solicitation entitled, "T2466 Revised Bid Solicitation 9.5.25." There is no specific evaluation criteria related to SBE compliance and good faith effort. The Bidder should include the level of detail it determines necessary for evaluation.

A: The set aside requires only that a Bidder show its best efforts to retain an eligible small business for subcontracting. If the nature of the service / products preclude such a selection than the Bidder can so state.

A: Section 3.8 is marked as "Not applicable to this procurement" because this contract is not a full Small Business Set Aside. However, Section 3.13.8.1 is applicable, as there is a Subcontracting Only Set-Aside available for Small Business Enterprises (SBEs).

A: Yes, the solicitation deliverable includes the Bidder's methodology and approach to performing the technical assessment and report on the current MVC EDDL system.

A: The Optional Pre-Quote Site Visit, Optional Pre-Quote Conference, and information provided within this Bid Solicitation should provide enough of an overview for each Bidder to prepare a draft report of its observations for submittal to the State in response to this Bid Solicitation. Each Bidder’s Quote is expected to present and highlight its system capabilities and identify a “best fit” suitability between its proposed system and the needs of the State detailed within the subject Bid Solicitation.

A: Please see the response to Question #29.

A: Yes, the solicitation deliverable includes the Bidder's methodology and approach to performing the LAN/WAN network configuration review and recommending modifications.

A: Yes, the actual network configuration review plan and recommended modifications deliverable will be due after Contract award. A draft plan is required with the Technical Quote.

A: Please see the response to Question #29.

A: Yes, the implementation phase would follow mobilization.

A: . The language in in Bid Solicitation, Section 3.18 -Mobilization Plan requires that the Bidders submit – with its Quote – such a Mobilization Plan. The Plan will last no longer than 13 weeks. Any Protest Period will not be calculated in this 13 week period.

A: Yes, NJMVC anticipates the preceding 13-week mobilization period is in addition to the revised 365-day overall delivery timeline listed in the Bid Solicitation, Section 3.19 (C), Additional Plans.

A: Please see the response to Question #36.

A: Section 3.18A identifies the key deliverable item as “A detailed timetable for the mobilization period of 13 weeks.” The Bidder should deliver this timetable and address each action and individual personnel responsible for completing each step of the Mobilization Plan during its 13-week duration. The State advises Bidders to identify each task it intends to perform along with its respective start and completion date.

A: No, the State will meet with the awarded Contractor after Contract award, but will not conduct any meetings with Bidders prior to Quote opening and/or Contract award. Bidders must submit their draft plans based off the information provided within the Bid Solicitation. Additionally, please see the response to Question #36.

A: The State expects the Bidder to propose the Contract Schedule per Section 3.17, Contract Schedule, including the mobilization and implementation periods. The States expectation is, and Bidders are advised to submit a commercially reasonable contract schedule using MS Project or equivalent project management tool which as a Contractor it can fully support and deliver each completed task to the State on time with no measurable deviation

A: Bidders are advised to review the PMP requirements and specifications detailed within this Solicitation. In addition, Bidders are also advised to model the recommended Project Management Guidelines which can be found in the enclosed link: http://www.nj.gov/it/docs/vendors/ProjectManagementAppendix.pdf. For more information, please see the preceding State’s response to Question #40 as well.

A: The State has accepted the proposed modification and has revised the current Bid Solicitation. Under Section 3.19C, Bidders are specifically required to “describe its plans for system roll-out, including System Pilot Testing and full deployment, beginning with the Contract effective date and lasting no longer than 365 days;”

A: Please see the response to Question #42.

A: Please see the response to Question #42.

A: The specifications for the existing workstations are as follows:

· Model: Dell OptiPlex 7000 Micro

· CPU: 35W Intel i7-12700T (12 cores)

· Memory: 16GB DDR4

· Storage: 512GB NVMe SSD

· Display Ports: 2 DPs

A: The State cannot speak to specific information the Bidder intends to include with its Quote. Bidders should include the level of detail it deems necessary for evaluation of its Quote.

Q: If not, what alternative reference information can be provided to meet the proposal requirement for similar project experience?

A: The Bidder should provide the level of detail it deems necessary for Quote evaluation.

A: Oral presentations will be limited to 45 minutes each, with an additional 15 minute question and answer period where the Bidder may be asked to clarify certain aspects of its proposed EDDL application. Please see the revised Bid Solicitation entitled, “T2466 Revised Bid Solicitation 9.5.25.”

A: Yes, a live demonstration of any product or service detailed in the Bidder’s written proposal is allowed during the Oral Presentation, provided the Bidder includes screenshots of the demonstration in its Quote. However, if certain capabilities or features are not specified in the Bidder’s written proposal, they cannot be introduced during the Oral Presentation or Live Demonstration.

A: The State will coordinate with Bidders invited to give an oral presentation. Presentations may be virtual or in person.

A: Pursuant to this section, During the Oral Presentation, Bidders may only present materials and information that were provided in its Quote. No supplemental information outside of the material submitted with the Quote shall be provided during oral presentations.

A: Please see Section 4.5.3 in the Bid Solicitation for card stock types and quantities. Security features will not be made available for this Bid Solicitation. Please see the revised Bid Solicitation Section 3.27 in the Revised Bid Solicitation entitled, “T2466 Revised Bid Solicitation 9.5.25.”

A: Please see the response to Question #47.

A: Please see the response to Question #48.

Q: Please also confirm that all sample cards are required at the time of the submittal of the proposal.

A: Sample cards will be required as part of the Oral Presentation for all Quote submissions that are deemed Responsive. The Division of Purchase and Property will request these samples prior to the Oral Presentation.

Q: If required at time of submittal, please provide details of how/where to submit the samples.

A: Quotes must be submitted through NJSTART. However, all card samples will be requested prior to the Oral Presentation. Requested card samples may be mailed or dropped off at the 9th Floor Reception Desk at the Division of Purchase and Property at the address listed below:

Department of Treasury Division of Purchase and Property 33 W State Street – 9th Floor Trenton, NJ 08608

Please note: The Bidder is responsible for ensuring that all requested card samples arrive within 48 hours upon written request from the State.

Please see the revised Bid Solicitation Section 3.27 in the Revised Bid Solicitation entitled, “T2466 Revised Bid Solicitation 9.5.25” for more information.

A: Sample cards will be required as part of the Oral Presentation for all Quote submissions that are deemed Responsive. The Division of Purchase and Property will request these samples prior to the Oral Presentation.

Q: Do only the sections labeled "REQUIREMENT” require a detailed answer as the other sections seem to be an overview of the current solution.

A: Quotes must be submitted through NJSTART. However, card samples shall be requested prior to the Oral Presentation. Requested card samples may be mailed or dropped off at the 9th Floor Reception Desk at the address listed below:

Department of Treasury Division of Purchase and Property 33 W. State Street- 9th Floor Trenton, NJ 08608

Please note: The Bidder is responsible for ensuring that all requested card samples arrive within 48 hours upon written request from the State.

Please see the revised Bid Solicitation Section 3.27 in the Revised Bid Solicitation entitled, “T2466 Revised Bid Solicitation 9.5.25” for more information.

A: The Bidder is advised to carefully review Exhibit “A” posted in NJSTART under the “Attachment Tab.”

A: The Bidder is advised to carefully review Exhibit “C” posted in NJSTART under the “Attachment Tab.”

A: Yes, and the Contractor should be prepared to provide these subject environments. Bidders are also advised to review Section 3.19 of this Solicitation.

A: Bidders are advised the Project Management Appendix link is provided for reference.

A: Yes, the assessment and scoping of the Garden State Network (GSN) will be due after Contract Award.

A: The State finds Bidder Question #60 has no material impact on the Bidder/Contractor’s ability to provide accurate pricing or a viable, competitive proposal and price quote in response to this Solicitation. This Bid Solicitation and any resulting contract states and requires the Contractor to provide a Central Print Facility (CPF) not a test facility. The Commission does not anticipate any need for MVC employees to be assigned to, or working in, the Contractor-provided CPF. Bidders are advised the State has an existing lab/ testing facility and will provide access and use authorization to the awarded Contractor to create the new environment.

A: Legislative mandates may at some future date, require the Contractor to relocate and house the CPF at its operations at a new, mutually agreed upon secure location identified by MVC within the State of NJ. However, at this time such requirements are not yet mandated by the State.

A: Yes, the State will provide a safe for secure storage of printing materials. Access will be limited to authorized designated personnel only.

A: Currently, there are approximately 20 million records stored in the existing system. However, the MVC does not have estimates for future growth in the number of records.

A: Bidders are advised the Contractor is not required to replace MVC-owned hardware. Existing MVC workstation and related equipment consists of approximately 350 Dell Optiplex 7000 Micro, 35W CPU i7-12700T (12 Cores), 16GB DDR4, 512GB NVMe SSD, 2 DPs. Roughly the same number of Ingenico Credit Card readers, Honeywell Barcode Readers, EPSON TM-6000IV receipt printers, HP cash drawers, and HP M611 printers.

A: The workstation PCs that the Contractor must utilize during the initial implementation are Dell Optiplex 7000 Micro units with the following specifications:

35W CPU i7-12700T (12 Cores), 16GB DDR4, 512GB NVMe SSD, 2 Display Ports.

A: The existing hardware will be used only during the transition period.

A: No, the awarded Contractor will not be responsible for operating system upgrades on the existing PCs.

A: Yes, the awarded Contractor's software must be compatible with all existing hardware, except for the existing OTC Workstation.

A: No, the existing OTC printer hardware does not need to be used.

A: Yes, during the implementation phase, the current and new systems will operate in parallel and separately until the legacy ICA workstations are replaced by the new ICA workstations.

A: The State requires these specific hardware items, However, t the Bidder/Contractor is not required to provide the hardware or the equivalent. In the event the Bidder/Contractor is unwilling or unable to provide such items to MVC, The Commission reserves the right to purchase, and the Contractor must integrate and provide full functionality of all said equipment within its EDDL system on behalf of NJMVC. The Contractor must then secure written approval and operational acceptance of all equipment, its full integration and related function within the Contractor provided EDDL from the NJMVC SCM.

A: Yes, the State requires a camera with each workstation, in addition to the items listed in section 4.2.1.A.

A: The Bidder is advised to carefully review Exhibit “D” and note existing equipment is end of life and will not be utilized with this contract.

A: Bidders are advised to provide both a unit cost per item as well as an aggregate total cost for the full quantity of each hardware component proposed.

A: Yes, the State provides the Microsoft Dynamics 365 Commerce software licenses for this contract.

A: Bidders are advised to review the State’s preceding answer to Question #75. The Contractor must provide new Signature Pads, Cameras and UPS. All other equipment will be provided by the State.

A: Yes, the State will provide and maintain the required computer workstations for each ICA. However, the Contractor must provide new Signature Pads, Cameras, Uninterrupted Power Supply Units (UPS) and Over-the-Counter (OTC) printers where needed in addition to providing all necessary support for its application.

A: The State currently has the following software installed: Adobe Acrobat Reader DC, Microsoft Dynamics 365, G-Link Pro 860, G-Link 7.1, Google Chrome, Mocha, Microsoft Edge, and Dynamsoft scanner drivers. Bidders are advised that this is not an inclusive list. Applications may change based on the ongoing technical needs of the State during the Contract term.

A: The POS system is a stand-alone application where integration is not required.