TE 3.2_Government-Furnished_Training.doc

SP3300-10-R-0009

TECHNICAL EXHIBIT 3.2

GOVERNMENT-FURNISHED TRAINING

FOR THE CONTRACTOR’S TRAINING TEAM

1 “As required” denotes that the Contractor is authorized to send as many employees from the Training Team to the training as it determines is necessary to comply with the PWS requirements.

1. AUTOMATED DATA PROCESSING (ADP) SECURITY (16 Hours). Provides user access (requesting user ID’s, resetting accounts, length and format of passwords, security of passwords), information assurance roles, DLA CERTS, incidence response, PKI, INFOCON, and DIACAP requirements.

2. DISTRIBUTION STANDARD SYSTEM (DSS). DSS training will utilize a train-the-trainer approach and will train no more than four people for each functional area of DSS with the exception of the DSS and Quantity by Location (QBL) overview modules. The training will take approximately four to six weeks and as many as four modules may be taught concurrently. The Government will provide the Contractor with a set of documentation to support the training of its personnel. The designated system area on which the training system (data and programs) resides will be unavailable for use 90 days after the conclusion of the phase-in period. Any additional training shall be the responsibility of the Contractor. The sole exception is training associated with major systems upgrades, (i.e., DSS bi-annual upgrades). Such training will be conducted by the Government and coordinated through the KO or designee. The DSS changes and training information are reflected on the DLA Distribution Intranet under Information Technology Office, which the Contractor will have access to at the start of full performance. The following are descriptions of the individual DSS training modules (NOTE: Due to the potential for changes in these areas and site-specific needs this information is not all-inclusive and is subject to change. Class durations may vary based on the current skills and knowledge of the attendees.): DSS training is provided in addition to the DLA Distribution Training.

a. DSS Overview (4 Hours). Provides general overall information on the history of DSS, sign-on procedures, how to locate on-line programs (use of the on-line search program), menu structure, function keys, various reports available in DSS (CA-Dispatch vs. batch/on-line), ABEND’s, common use inquiries and a review of the adjustment transaction history inquiry and document status (doc stat) record inquiry.

b. Quantity by Location (QBL) Overview (4 Hours). Provides information on how the QBL records work. This session includes information regarding location assignment as well as the Material Release Order (MRO) allocation assignment logic. Some of the screens/programs included in this session are QBL display, change QBL header information, QBL detail selection, QBL lot number selection and QBL maintenance.

c. Storage (32 Hours). Provides information on putaways (receiving and rewarehousing), picks (mission and rewarehousing), rewarehousing, ad-hoc discrepancies, planographing, and loose issue labels as well as applicable maintenance, inquiry and report programs. This session also includes information on any equivalent radio frequency (RF) processes to complete the storage functions.

d. Equipment Support ( 24 Hours). Provides information on building the terminal-to-printer cross-reference records necessary to generate the DSS documentation. This session also includes information on downloading the various form formats to the printers and restarting printers.

e. DSS Program Security Software (RACF/Top Secret) ( 16 Hours). Provides information on resetting users that “lock” their passwords as well as specific information on the various user groups and the programs within those user groups. These user groups are a critical part of the security systems used in support of DSS operations, and define access to the various programs.

f. Query Management Facility (QMF)( 8 Hours). Provides information on a supporting systems tool that allows various file information and reports to be extracted from the databases. Separate authority and access request must be submitted for this access.

g. CA Dispatch (4 Hours). Provides information on accessing and printing various reports that write to this on-line report program. Users as well as their applicable printers will need to be added to this to allow and ensure full use of available options on this supporting system. Separate authority and access request must be submitted for this access.

h. Truck Control ( 8 Hours). Provides information on truck operations (inbound, internal depot moves and outbound vehicle tracking), switcher (truck driver) processes as well as applicable maintenance, inquiry and report programs.

i. Inbound Transportation ( 4 Hours). Provides information on processing inbound shipping documentation, warehouse location assignment for inbound loaded vehicles, open receipt control number (RCN) records, preparation of freight discrepancy reports as well as applicable maintenance, inquiry and report programs.

j. Care of Supplies in Storage (COSIS) ( 16 Hours). Provides information on the generation/release of cyclic and schedules inspections, inspection work loading reports and inquiries, reporting ad-hoc discrepancies and the various forms required for these processes. This session includes information on RF equivalent programs available as well as applicable maintenance, inquiry and report programs.

k. Preservation, Packing, Packaging and Marking (PPP&M) (16 Hours). Provides information on scheduling, in-checking and out-checking PPP&M work orders, processing non-accountable work orders, unscheduled work orders as well as the applicable maintenance, inquiry and report programs.

l. Pack/Local Delivery (24 Hours). Provides information on pack processes, discrepancy processing, partialing, split picks, freight offer, dimension and weigh processes as well as the applicable maintenance, inquiry and report programs. This session also provides information on building, consolidating, combining and printing local delivery customer manifests as well as applicable maintenance, inquiry and report programs.

m. Small Parcel (40 Hours). Provides information on small parcel offer, confirmation, reviewing and printing manifests as well as the applicable maintenance, inquiry and report programs.

n. Recycling Control Point (RCP)/Defense Reutilization Marketing Office (DRMO) (4 Hours). Provides information on the MRO validation logic, workload banking as well as the applicable maintenance, inquiry and report programs.

o. Inventory (50 Hours). This session is broken out into three separate areas: inventory counts (36 hours), denial processing (8 hours), and location survey (6 hours).

i. Inventory counts provides information on physical inventory research, inventory counts, causative research, book to book reconciliation processes and the applicable maintenance, inquiry and report programs. This session should be attended by anyone planning on attending the denial processing or location survey sessions.

ii. Denial processing provides information on the actual denial processing program and the inquiries and report programs in support of this function. It is recommended the inventory session be completed prior to attending this session.

iii. Location survey provides information on requesting, displaying and accepting location survey requests and results as well as inquiry and report programs.

p. Incoming Supply Discrepancy Report (ISDR) (4 Hours). Provides information on creating, updating and closing customer complaints for DLA-managed items as well as the various reports available.

q. Item Data (4 Hours). Provides information on the item data reports (stock number reinstatement, unit of issue changes, shelf life changes, future unit of issue changes, changes pending, etc), as well as the applicable maintenance, inquiry and report programs.

r. Transportation (40 Hours). Provides information on outloading (fixed terminal and RF processes), direct load, freight releases, rating, documentation review, print and reprint, electronic data interchange (EDI), signature tally documentation, REPSHIPS, advance transportation control and movement documents (ATCMD) as well as the applicable maintenance, inquiry and report programs.

s. Material Release Order (MRO) Processing (24 Hours). Provides information on MRO cancellations, MRO follow-ups, MRO modifiers, frustrated MROs, transshipments, MRO exception data, MRO project codes, MRO violations, late lines report/research and applicable maintenance, inquiry and report programs.

t. Receiving (24 Hours). Provides information on completing receipts of the various types of wholesale and retail receipts, location assignment, exclusions, generating receipt control numbers, pre-positioned material receipt due-ins, receipt cancellations as well as the applicable maintenance, inquiry and report programs. If site is operating an on-line CICS connection for issue from receiving (IFR) processing, additional applicable programs will be included in this session. If site is navy co-located, additional functionality for MTIS processing will also be included.

u. Hazardous (24 Hours). Provides includes information on the hazardous information available as well as the multiple load and maintain programs to support the various modes of shipment (commercial air, military air, etc). It also includes information on maintaining hazardous kit records and applicable reports and inquiries to support this functional area. This session is recommended after the pack/local delivery session has been completed. The Web based Hazardous Materials Information Resource System (HMIRS) will also be covered during this session.

v. Management Information System (MIS) (8 Hours). Provides information on the applicable maintenance programs as well as a walk-through of the various data elements used to provide performance information. Data from DSS is transmitted to MIS.

3. PACKAGING AND HANDLING ELECTROSTATIC DISCHARGE SENSITIVE (ESDS) ITEMS (3 Hours). ESDS training prepares new employees or enhances current employee knowledge of the handling and packaging of ESDS material. It contains training on how to extract and apply data from DSS for ESDS items. Training is mandatory for Supervisors, Team Leaders, and employees who receive, perform inspections of, or perform COSIS and Packaging actions upon or package ESDS material.

4. STORAGE AND HANDLING OF HAZARDOUS MATERIALS (HAZMAT) (16 Hours). Training associated with storage and handling of HAZMAT includes familiarization with DOT regulations, shipper’s responsibilities, carrier’s responsibilities, modal requirements and DoD and DLA storage and handling procedures including information on DSS and the DLA Storage and Handling policies. This training is in compliance with DOT, 49 CFR, Transportation, Part 172.704 to meet safety, emergency response and function-specific requirements.

5. WAREHOUSING (18 Hours). Warehousing training is designed to reach employees utilizing both paper and paperless environments (DSS RF, RV, ECS) to ensure all data and material verifications are accomplished during all distribution processes. The course addresses the following core disciplines: Overview; Responsibilities and Terminology of Warehousing and the QBL; the Stow Process, Rewarehousing; MRO Pick and Pack. Training is mandatory for Supervisors, Team Leaders, and employees who manage, facilitate, or perform functional processes to Pick Pack (non-hazardous), Stow, Rewarehouse, or Inquire warehousing functions in DSS.

6. INVENTORY CONTROL (15 Hours). Inventory control training is designed to provide an overview of physical inventory control, associated procedures, performance objectives, and reporting requirements for maintaining accurate records of physical inventory. Training is mandatory for Supervisors, Team Leaders and employees who manage, facilitate or perform functional processes to conduct location surveys, physical inventory counts, denial research and processing, item data management, and causative research.

7. RECEIVING (15 Hours). Receiving training provides a working knowledge of central receiving functions that include off-loading, in-check, inspection, receipt processing into DSS, reporting discrepant receipts, acceptance, location selection, forwarding material to a storage location, and acceptance. Training is mandatory for Supervisor, Team Leaders, and employees who manage, facilitate, or perform the functional processes of receiving.

8. SHELF-LIFE, COSIS, STOCK READINESS (18 Hours). Shelf-life, COSIS, stock readiness training provides employees with the knowledge and skills to perform the requirements of the DoD Stock Readiness Program, including shelf-life management. This training is required for Supervisors, Team Leaders, and employees who manage, facilitate or perform COSIS, including preparation of DD Form 1225, processing Special Instructions from IM/ICP, testing, and extension of shelf-life material, maintaining condition of material in government charge.

9. UNITED NATIONS (UN) CONFORMANCE PERFORMANCE-ORIENTED PACKAGING (POP) PROGRAM (8 Hours). Training provides a general awareness and familiarization and function-specific training using the DoD POP program software to package hazardous materials. Training is mandatory for Supervisors, Team Leaders, and employees who manage, facilitate, or package hazardous materials for transportation.

TE 3.2

Government-Furnished Training