SolicitationNSP7149 Z1QuestionsAnswers Addendum 4_.docx

ADDENDUM 4 NSP7149 Z1, QUESTIONS AND ANSWERS

Date: July 1, 2024

To: All Bidders

RE: Addendum for NSP7149 Z1 to be opened July 22, 2024 at 2 p.m. CST p.m. CST

ADDENDUM:QUESTIONS AND ANSWERS

SPB Form GS-8 Rev. 5-1-2024 State Purchasing Bureau Questions and Answers

Following are the questions submitted and answers provided for the above-mentioned solicitation. The questions and answers are to be considered as part of the solicitation. It is the responsibility of bidders to check the State Purchasing Bureau website for all addenda or amendments.

Section Reference

RFP/ITB

Page Number

Question 1: What specific processes and workflows will be analyzed?

Question 2: How will you document and validate the solution needs?

Answer Question 1: The vendor must provide a requirements gathering and analysis in order to understand the current and desired workflow and business rules that the CAD system will support in a production environment. These discussions and discoveries in the requirements gathering phase will identify and validate configuration options with the NSP dispatch staff. The information gained from these work sessions will enable the vendor to configure the CAD system to match or improve upon the current dispatch workflows utilized by NSP.

Answer Question 2: During implementation of the CAD and MDS solutions, the vendor will need to document deliverables and validate (receive approval and sign off) the accuracy of the documentation of the deliverable. For example, when the requirements analysis is done and a workflow is configured, the expectation is that this newly configured workflow will be documented and validated.

A. Client/Server:

i. Provide recommended high availability and disaster recovery model

b. Cloud hosted:

i. Provide how system is updated.

c. Cloud native:

i. Explain which cloud provider your solution is hosted in, and which cloud tools will benefit the agency for redundancy and resiliency.

Question 1: Can you provide an overall architecture diagram of your solution?

Question 2: What components are critical for ensuring high availability?

Question 3: which cloud provider hosts your solution?

Answer Question 1: Yes, the vendor may provide an overall architecture diagram of your solution.

Answer Question 2: High Availability involves redundancy at various levels, including hardware, software, and data, to keep critical services operational even during incidents.

High Availability includes:

*Data Redundancy: Maintain multiple copies of data to prevent loss due to hardware or software failures.

*Multiple Servers or Databases: By replicating data across servers or databases, you ensure backup copies are always available.

*Load Balancers: Distribute incoming requests across multiple instances or resources, optimizing resource usage and enhancing system performance.

*Failover Mechanisms: Automatically switch to backup components when the primary ones fail.

Answer Question 3: NSP does not have a current cloud provider hosting their CAD and MDS solution.

DESCRIPTION AND SCOPE

OF WORK H: Current CAD and MDS Challenges and Limitations. 4- Interfaces

a. Motorola APX Next System

i. Includes AVL

b. Nebraska Information Analysis Center

(NIAC)

i. API to Nebraska Intelligence and Threat Exchange (NITE)

c. Niche RMS

i. Capabilities and certifications for response plans

ii. Field-based Reporting

d. Active Directory

e. CAD to CAD

f. Incident Management System (TBD)

g. Intrado E-911

h. Omnix/NCIC

i. Query transactions needed

ii. Entry transactions are desired

iii. Each CAD terminal has its own ORI and

MNE

iv. Message switch vendor will be changing in the next 18-24 months

i. Body worn cameras

j. GETAC In-car video

k. Aircraft camera system

l. Eventide logging recorder

m. Schedule Anywhere

n. AVL/MACH

o. TraCS

i. eCitation

ii. Crash reporting

p. Towing interfaces

i. Tow Exchange

ii. Omnix

iii. ***add Sarpey tow provider**

q. NDOT IP based cameras

r. AirWing/drone feed

s. Code Red

i. For notifications, however NSP prefers to procure a CAD system that can handle notifications so that they don’t need CodeRed

t. Salamander Live

Question: Provide more information on the above-mentioned interfaces Answer: The interfaces listed in the questions are not the complete list of interfaces that need to be quoted in the Cost Proposal worksheet. Please use the interfaces listed in the Cost Proposal worksheet.

NSP has provided information concerning interfaces in the “Interface List” as an amendment to the RFP. This information represents an overview of the interface as it relates to CAD and MDS. NSP asks that the bidders provide a fixed cost in the RFP to estimate the costs associated with the bidder’s solution. It is acceptable to add caveats to the fixed cost estimates that more information may be needed at a later date.

DESCRIPTION AND SCOPE

OF WORK E: 1.d: Phase 4:

Go Live and Ongoing Support

Reliability period for monitoring and addressing any Priority 1 or Priority 2 issues.

Question: The reference to Priority 1 and Priority 2 is same as Level 1 and Level 2 errors detailed under J: Reliability Testing Page # 46?

Answer: The wording of “Level” and “Priority” are interchangeable, whichever the bidder is accustomed to using in their response is acceptable.

Please provide the list of incumbents and previous spending for this contract.

How many vendors does the agency intend to award for this contract.

Answers: NSP will not be providing a budget for this contract.

NSP is not releasing information related to incumbents and/or previous spending

The goal is to acquire CAD/MDS from a single vendor.

This addendum will be incorporated into the solicitation.

Revised 07/31/08