Section J 7C Annual Training Program.pdf

Attachment 7C Annual Training Program

Circuits Attachment 7(C) Annual Training

Program

ATTACHMENT 7(C)

The Contractor shall develop and present 16 hours of annual training to all Court Security

Officers (CSO). The purpose of annual training is to refresh and reinforce the contractor provided In-District Phase I Orientation Training (Phase I) and the Government provided Phase

II Orientation (Phase II).

Annual Training hours shall include coverage of the training material, to include questions and answers, interactive hands-on training, and a review and written examination of the training material. The training material and written examination questions shall be taken from existing contractor prepared Phase I and Government provided Phase II training materials, United States

Marshals Service policies and procedures, post orders, screening equipment user manuals and/or operational guides, and be conducted in accordance with the Government approved training plan.

Phase II training materials will be provided following contract award. Annual Training shall utilize a combination of training delivery methods, see Statement of Work section C.12.5.1.

Annual Training does not have to be completed in one continuous period of time. The courses can be segmented into several training periods throughout the year as necessary to accommodate

CSO scheduling. However, the Contractor shall track the CSO’s performance through the entire

16 hour period to ensure each CSO receives the full benefit of the annual training material for all courses. Phasing of the training shall be fully addressed in the Contractor’s annual training plan.

Overtime and travel are not authorized.

The Contractor shall evaluate each CSO’s progress in comprehending and applying the concepts and materials taught. The Contractor shall notify the Government when students are not adequately mastering the subject matter being taught. Non-mastery of the subject matter indicates that the CSO may not be suitable for holding a position as a CSO under this contract.

(See Statement of Work, Section C.12.5 Annual Training)

(See Attachment J.7(D), Lesson Plan Format and Overview)

COURSE TITLE COURSE

NUMBER

SCOPE

Hand-held Metal

Detector (HHMD)

A-001 Contractor shall reinforce and build upon the techniques and learned skill sets of CSOs on the make/model of each

HHMD used in the respective district. At a minimum, the following core areas shall be covered: safety considerations; functional testing; operational functions and features; visual and audible alarm features; and proper screening procedures. CSOs shall be able to discuss and demonstrate the proper use of each HHMD.

Program

ATTACHMENT 7(C)

COURSE TITLE COURSE

NUMBER

SCOPE

Walk-through Metal

Detector (WTMD)

A-002 Contractor shall reinforce and build upon the techniques and learned skill sets of CSOs on the make/model of each

WTMD used in the respective district. At a minimum, the following core areas shall be covered: WTMD settings;

safety considerations; functional testing/verification of calibration; operational functions and features; visual and audible alarm features; and proper screening procedures.

CSOs shall be able to discuss and demonstrate the proper use of each WTMD.

X-ray Machine A-003 Contractor shall reinforce and build upon the techniques and learned skill sets of CSOs on the make/model of each

X-ray machine used in the respective district. At a minimum, the following core areas shall be covered: safety considerations; functional testing/calibration; operational functions and features; advanced auto detection features

(X-ACT, HDA, HI-SPOT, Target, Shield), proper screening procedures; and Operator Training

System/Program and Threat Image Projection. CSOs shall be able to discuss and demonstrate the proper use of each

X-ray machine.

X-ray Image

Interpretation

A-004 Contractor shall reinforce and build upon the techniques and learned skill sets of CSOs on how to interpret X-ray images to find prohibited and weapons threat. At a minimum, the following core areas shall be covered:

HI-MATplus-Crystal Clear, organic, non-organic, and metallic materials; weapon component identification, and shielding. The use of OTS/OTP shall be used during this section of instruction as well. CSOs shall be able to correctly interpret the meaning of each color displayed and identify fully-assembled and disassembled weapons and prohibited items.

Active Shooter A-005 This course is designed for Court Security Officers (CSOs) responding to an active threat incident. The classroom instruction and CSO-centered learning environment provide an overview of the law enforcement response to active threat events. The CSO learns the importance of teamwork and using good tactics when responding, containing, and/or eliminating the threat. Identify Law

Enforcement Officers’ response tactics

ATTACHMENT 7(C)

COURSE TITLE COURSE

NUMBER

SCOPE

Pat-Down

Procedures and

Special Screening

Considerations

A-006 The Contractor shall reinforce and build upon the techniques and learned skill sets of the CSO’s knowledge and legal applications used to conduct pat-downs and special screening considerations (e.g. medical, religious).

Instructor-led training, including hands-on demonstration of procedures and techniques for conducting pat-downs and special screening procedures.

Physical

Inspection/Searches of Hand-carried

Items

A-007 The Contractor shall reinforce and build upon the techniques and learned skill sets of the CSO’s knowledge and legal applications used to conduction physical inspections or searches. Instructor-led training, including hands-on demonstration of procedures and techniques for physical inspections and searches.

Vehicle Screening A-008 Contractor shall reinforce and build upon the techniques and learned skill sets of the CSO’s vehicle screening procedures if conducted in the respective district. At a minimum, the following core areas shall be covered: types of threats; screening tools; screening levels to include moderate and high-risk screening; screening large vehicles;

and officer safety. CSOs shall be able to discuss and demonstrate the proper procedures for conducting vehicle screening.

Mail Screening A-009 The Contractor shall reinforce and build upon the techniques and learned skill sets of the CSO’s on mail screening. At a minimum, the following core areas shall be covered: suspicious letters and packages; screening procedures and techniques; proper handling of bulk mail;

and hazardous/suspicious material containment and local emergency procedures.

Control Room

Operations

A-010 The Contractor shall reinforce and build upon the techniques and learned skill sets of the of control room operations to include, but not limited to, use of all physical security equipment; radio communications; duress alarms;

duress alarm testing procedures and reporting; access control systems; local emergency responses and procedures, other. CSOs shall be able to demonstrate proficiency on the use of all equipment and knowledge of all procedures.

Post Order Review A-011 The Contractor shall reinforce and build upon the techniques and learned skill sets of the CSO’s

ATTACHMENT 7(C)

knowledgeable and understanding of the post orders for each post. CSOs shall be very familiar with all post order requirements and procedures.

COURSE TITLE COURSE

NUMBER

SCOPE

Local Emergency

Procedures

A-012 The Contractor shall reinforce and build upon the techniques and learned skill sets of the CSO’s knowledge and understanding of the local emergency procedures for each facility. At a minimum, the Occupant Emergency

Plan, Continuity of Operations Plan, and local fire/evacuation plans shall be covered. CSOs shall be very familiar with all emergency procedures and the role of the CSO during emergency incidents.

Sexual Harassment A-013 The Contractor shall reinforce and build upon prior sexual harassment training in the work place to include legal rights. The Contractor shall impress upon the CSOs the importance of avoiding sexual harassment and the fact that sexual harassment will not be tolerated in the workplace.

Performance

Standards

A-014 The Contractor shall reinforce and build upon prior PSV training. The Contractor shall track PSVs to determine trends and ensure special emphasis is given to PSVs that are problematic or performance issues that appear to be trending towards repeated or new violations.

Review &

Examination

A-015 Contractor shall administer both a practical proficiency demonstration of skills and ability; and a written examination that demonstrates the CSOs full knowledge and understanding of the subject matter.