Evaluation_Criteria.docx
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- SAQMMA13R0044
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SECTION M-007 - Technical Evaluation and Rating Criteria
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SAQMMA13R0044 TECHNICAL EVLUATION FACTORS Page 6 of 8
ATTACHMENT J-015
Proposals will be evaluated based on the following technical evaluation factors which are listed in descending order of importance:
Factor 1. Consistent Applications of Defined Processes
A. Sub-Factor: INL/A seeks to understand the management processes and standards the offeror proposes to apply, and corresponding levels of application.
| Proposal Preparation Instructions (PPI) |
| Evaluation Criteria |
| Identify the management standard(s) you propose to utilize for program management. Describe the standard and why you believe it to be the most effective and efficient to apply to the work. |
| INL/A will evaluate the offerors proposed management standard(s) for relevance and the offerors understanding of the appropriate and most effective management standard(s) level applicable to the work. |
| Identify the critical program management processes that will assure the consistent applications of defined processes. |
| INL/A will evaluate the offerors ability to identify the activities that must be undertaken correctly to achieve the desired management oversight levels to determine the offerors understanding of those areas which bear heavily on project success. |
| Submit a summary of your proposed Management Quality Assurance Surveillance Plan (QASP) for this area of the work. Describe the QASP metrics including Acceptable Quality Levels (AQL) of performance that should be utilized in measuring performance. Include a discussion on price reductions in the event of less than acceptable performance. Provide examples to illustrate your reply |
| The offerors proposed Quality Assurance Surveillance Plan (QASP) will be evaluated for relevance, the offerors understanding of essential elements of the QASP and the effectiveness and performance incentive nature of the offerors proposed metrics. |
| Provide three (3) examples of your most recent and relevant experience in the implementation of the proposed program management methods. Include project contact information (POC, phone, email) |
| INL/A will evaluate the offerors experience in implementing proposed program management methods for the offerors ability to advance its management program. |
B. Sub-Factor: Program Management Plan (PMP): INL/A seeks to ensure a complete, uniform, and logically ordered PMP is implemented as the cornerstone of consistent process application.
| Proposal Preparation Instructions (PPI) |
| Evaluation Criteria |
| Submit an executive summary and table of contents of the PMP and its components. |
| INL/A will evaluate the summary of proposed PMP for its completeness of coverage, and the degree to which your summarized approach reflects your understanding of the challenges each represents. |
| Provide a detailed description of the 3 PMP elements you deem most critical to contract success. |
| INL/A will evaluate the three (3) PMP elements for relevance, depth, basis for selection and the offerors underlying judgment in their selection. |
Factor 2. Teambuilding, Integration, and Coordination with Associate Contractors and USG
1. Sub-Factor: PSO strategy to implement a professional team ethic among associate contractors and the USG: The offerors strategy is vital to coordinating efforts among all stakeholders to achieve overall DoS Air Wing vision, mission and goals.
| Proposal Preparation Instructions (PPI) |
| Evaluation Criteria |
| Identify the teambuilding/integration method(s) you propose to utilize to foster a professional team ethic among associated contractors and the USG. Describe the method(s) and why you believe them to be the most effective and efficient to apply to the work. |
| The Offerors proposed teambuilding/integration method(s) will be evaluated for relevance and for the offerors understanding of the DoS Air Wing Vision, Mission and Goals. |
| Identify the critical teambuilding/integration processes that you propose to implement in achieving successful integration all program parties. |
| The proposed integration processes will be evaluated to determine the offferors ability to identify activities which foster cooperation and cohesion among program participants and which bear heavily on project success. |
| Submit a summary of your proposed Management Quality Assurance Surveillance Plan (QASP) for this area of the work. Describe the QASP metrics including Acceptable Quality Levels (AQL) of performance that should be utilized in measuring performance. Include a discussion on price reductions in the event of less than acceptable performance. Provide examples to illustrate your reply |
| The offerors proposed Quality Assurance Surveillance Plan (QASP) will be evaluated for relevance, the offerors understanding of essential elements of the QASP and the effectiveness and performance incentive nature of the offerors proposed metrics. |
| Provide two (2) examples of your most recent and relevant experience in the implementation of the proposed teambuilding/integration methods. Include project contact information (POC, phone, email) |
| The offerors experience in implementing proposed teambuilding/integration methods will be evaluated for the offerors ability to implement and advance its teambuilding/integration approach. |
1. Sub-Factor: Risk Mitigation: INL/A is interested in mitigating program risk among associate contractors and the USG.
| Proposal Preparation Instructions (PPI) |
| Evaluation Criteria |
| Submit a probability/ consequence matrix identifying the top three (3) areas of high risk due to teamwork issues. Assign probability of failure, and indicate the severity of the consequence. Describe rationale for their selection. Describe your intended action to negate or mitigate the risk. Provide two (2) relevant examples of risk resolution. Include project contact information (POC, phone, email) |
| Submission will be evaluated for insightful recognition of areas requiring PSO and USG focus. Your proposed mitigation will be evaluated for likelihood of success and the ability to implement. Real-world examples of successful mitigation will strengthen your proposal. |
Factor 3. Project Monitoring and Reporting
1. Sub-Factor: The monitoring and reporting of essential program-wide programs, projects, and contracts is critical to the administration of the work contracted under this program. INL/A must ensure that an effective and efficient system of project reporting is implemented and maintained that will provide USG with near real-time reporting of critical DOSAW program contracts and projects.
| Proposal Preparation Instructions (PPI) |
| Evaluation Criteria |
Describe the program management essentials associated with program (project) reporting.
List the communication tools, techniques, and standards you propose to utilize in establishing your program and why you believe them to be the most effective and efficient to apply to the work.
INL/A will evaluate the proposal for relevance and the offerors understanding of the appropriate and most effective project management standard(s) applicable to the work.
| Submit an executive summary describing the establishment of the integrated master schedule (IMS). Include your estimate of the number and types of projects. Identify the most critical projects which will be subject to increased management surveillance. |
| INL/A will evaluate the degree to which the offeror understands the complexity and scope of project reporting requirements, and the offerors ability to identify the activities that must be undertaken correctly to achieve the desired management oversight levels, to determine the offerors understanding of those areas which bear heavily on project success. |
| Submit a summary of your proposed Management Quality Assurance Surveillance Plan (QASP) for this area of the work. Describe the QASP metrics including Acceptable Quality Levels (AQL) of performance that should be utilized in measuring performance. Include a discussion on price reductions in the event of less than acceptable performance. Provide examples to illustrate your reply |
| The offerors proposed Quality Assurance Surveillance Plan (QASP) will be evaluated for relevance, the offerors understanding of essential elements of the QASP and the effectiveness and performance incentive nature of the offerors proposed metrics. |
| Provide two (2) examples of your most relevant experience in the implementation of the proposed methods. Include project contact information (POC, phone, email) |
| INL/A will evaluate offerors experience in providing timely and accurate information, analysis, and reporting on projects of similar complexity and scope. . |
| Submit a sample consolidated project status report which demonstrates how you will collate, synthesize, analyze, and present to the COR the status of 6 projects, contract deliverables, or mix thereof. Select any 1 project or metric from PSO, OPS, MX, LOG, IT, and CFSP. |
| INL/A will evaluate this submittal for the usefulness of the consolidated PSO analysis to the COR in the monitoring of multiple data streams, from multiple contractors, in multiple locations. |
| Submit representational sample of what USG may expect to see in the proposed dash board application. Highlight the tailorable views and dash board tools which will be available to USG oversight staff. |
| INL/A will evaluate this submittal for its usefulness to COR and INL/A government technical monitors (GTM) as a tool to review raw data input by associate contractors, data collated by PSO or by automation, reports, PSO analyses, and other tools offered. |
Factor 4. Safety
1. Sub-Factor: INL/A seeks to understand the Safety Management System (SMS) processes and standards the offeror proposes to apply and their levels of application.
| Proposal Preparation Instructions (PPI) |
| Evaluation Criteria |
| Submit an executive summary and table of contents of your proposed SMS and its components. |
| INL/A will evaluate the plan for PSO approach, inclusive of current INL/A practices and minimum standards, phased approach, and critical path with associated time lines |
| Summarize your approach to SMS integration among associate contractors and SMS implementation and monitoring at all sites. Identify staff levels, location and critical personnel that may be associated with this effort. |
| INL/A will evaluate the offerors ability to identify the activities that must be undertaken correctly to achieve the desired safety levels to determine the offerors understanding of those areas which bear heavily on SMS success. |
INL/A will also evaluate offerors ability to implement, monitor, and report SMS with full efficacy, across all DOSAW activities, while limiting redundant effort and expense.
| Submit a summary of your proposed Management Quality Assurance Surveillance Plan (QASP) for this area of the work. Describe the QASP metrics including Acceptable Quality Levels (AQL) of performance that should be utilized in measuring performance. Include a discussion on price reductions in the event of less than acceptable performance. Provide examples to illustrate your reply |
| The offerors proposed Quality Assurance Surveillance Plan (QASP) will be evaluated for relevance, the offerors understanding of essential elements of the QASP and the effectiveness and performance incentive nature of the offerors proposed metrics. |
| Provide two examples of your most recent and relevant experience in the implementation of SMS. Include project contact information (POC, phone, email) |
| INL/A will evaluate the offerors experience in implementing program management methods for the offeror’s ability to advance its SMS program. |
1. Sub-Factor: Identify, analyze and mitigate SMS risks.
| Proposal Preparation Instructions (PPI) |
| Evaluation Criteria |
Submit a probability/ consequence matrix identifying the top three (3) areas of high risk due to SMS issues.
Assign a probability of failure and indicate the severity of the consequence. Describe the basis for their selection, and your proposed action to negate or mitigate the risk.
Provide two (2) most recent and relevant examples of SMS risk resolution. Include project contact information (POC, phone, email) INL/A will evaluate the offors perception and insight in recognizing areas requiring PSO and USG focus. The offerors proposed risk mitigation approach will be evaluated for relevance, and the likelihood of successful implementation. Real-world examples of successful mitigation will strengthen your proposal.
Factor 5. Organizational Plan
The offerors organizational plan will serve as the foundation upon which the Statement of Requirement services will be carried out. The organizational plan will exemplify an understanding of the critical and vital nature of the Program Support Office (PSO) responsibilities in supporting the simultaneous administration of multiple and complex contract requirements.
1. Sub-Factor: QUALIFIED AND EXPERIENCED KEY PERSONNEL. The offerors proposed key positions will form an important part of the offerors ability to successfully design, implement and conduct operations.
| Proposal Preparation Instructions (PPI) |
| Evaluation Criteria |
Identify the proposed key personnel you consider to be essential to the successful accomplishment of the work being performed.
Identify key personnel that have worked together under previous contracts. Provide a summary description of:
1. The location/project where they were employed.
1. Position held
1. The reporting/working relationships
1. The duration of the relationship
Describe your approach to attract, acquire and maintain key personnel or other personnel requiring specialized and/or unique qualifications. Include a discussion for those personnel that will be to OCONUS locations which may be austere or hazardous. Provide attrition rate statistics associated with key and specialized personnel for the last 3 years.
Provide a commitment letter for each proposed key person. The commitment letter will include the following:
1. The name of the key person
1. The position to be occupied by the key person
1. The key person’s proposed salary and a summary description of any benefits packages that have been offered to the key person.
1. A narrative statement that specifies the key person’s commitment to the contract which will include the duration, degree and breadth of the key person’s commitment.
1. The key person and offeror will sign and date the commitment letter
Identify the organizational position the person will occupy. INL/A is not interested in the offeror proposing multiple names as potential candidates for a single position. Propose only one person per key position.
Provide a resume for each proposed key person in accordance with the Key Personnel Resume Elements set forth below:
4. Name of Offeror
4. Name of key person
4. Proposed Position:
4. Duties and Responsibilities in Proposed Position. Identify the elements of the Statement of Requirements that correspond to responsibilities of the key person
4. Chronological Work History: Start with current position and work backwards. Include the following information:
4. Name and Address of Employer. Provide a point of contact and contact information for the employer:
4. Position(s) Held:
4. Dates of Employment:
4. General Summary: The resume should address the candidate’s relevant experience and demonstrated performance including accomplishments.
4. For PSO key personnel at DOSAW headquarters in Florida, the candidate’s qualifications should emphasize their leadership positions in managing programs of the size, scope and complexity for the position proposed to include improving mission performance, merging operations, reducing costs and leading an integrated enterprise.
4. For PSO key personnel with duties specific to operational planning and coordination, the candidate’s qualifications should emphasize their capability of leading and/or managing aviation operations of similar size, scope, and complexity.
4. Name, Title, Phone Number, and Email of Supervisor
4. Education: List degree(s); discipline(s); year(s); and institution(s). Education: List degree(s); discipline(s); year(s); and institution(s).
4. Citizenship:
4. Level of Security Clearance (if any)
4. Litigation: has the key person ever been involved in litigation. If yes, provide a brief description.
4. Has the key person ever been charged with a crime? If yes, provide a brief description. (Speeding tickets exempted)
4. References: provide the name, title, address, current telephone number, e-mail of 3 references that can attest to the person’s character and employment history.
4. Signature of Key Person:
The offerors proposed key personnel will be evaluated for relevant experience, the type and level of education that complements the position, working relationships with other key personnel and the key person’s demonstrated performance.
The offeror’s approach in acquiring and maintaining key and specialized personnel will be evaluated for the ability and potential to maintain stability of essential personnel.
The key person’s commitment letter will be evaluated for the term (duration) of the commitment together with the degree, conditions, and conclusive nature of the commitment. INL/A will consider lengthened terms of commitment to be more favorable.
1. Sub-Factor: ORGANIZATIONAL APPROACH; The Statement of Requirements (SOR) describes the magnitude and importance of the overall responsibilities of the PSO. INL/A is interested in ensuring that the PSO’s approach in executing the work exemplifies a clear understanding of the significantly complex nature of the work and the implications of less than successful operations. The offerors proposal will illustrate, at the management level, the offeror’s approach in effectively organizing, implementing and administrating program requirements.
| Proposal Preparation Instructions (PPI) |
| Evaluation Criteria |
| Provide a Phase-In Plan. Identify the key elements of the plan and explain how each contributes to an orderly and effective transition and continuity of operations. Explain how you plan to undertake the hiring of the workforce needed to fulfill contract obligations. Provide specific information on the anticipated size of the workforce and transition schedule. |
| The offerors Phase-In Plan will be evaluated for relevance and understanding of the essential elements necessary to ensure and uninterrupted and successful phase-in. |
At the management level, describe your proposed organization. Provide an organizational chart showing key personnel, their authorities, responsibilities, and reporting channels within the organization. Show other managerial positions which you believe are significantly important to operations along with their respective authorities and responsibilities.
The organizational plan will be evaluated for relevance and the organizations potential for effective and efficient operations
Describe your corporate structure and explain how your proposed organization for this contract fits within that structure.
The relationship of the local organization to the corporate organization will be evaluated to determine the effectiveness of the relationship in terms of support and commitment to the local organization.
| Identify the three (3) key personnel you deem most vital to mission success. Discuss how the individual qualifications and experience of each will complement those of the others. Highlight any collective experience this core leader/ manager team has as a group. Further explain how you determined the assembled team offers the best solution for the operational needs of the contract. |
| INL/A will evaluate the degree to which the core leaders/ manager team is postured collectively to lead and manage the work. |
| Illustrate the PSO organizational structure demonstrating the work flow, lines of authority, reporting, staffing, administrative procedures, work processes, and workload distribution. Highlight key points where PSO organization integrates with USG and associate contractors. |
| INL/A will evaluate the degree to which the proposed organization reflects the technical approach. |
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