Attachment_K_-_Past_Performance_Questionnaire_Custodial_Services_RRB17R0006.docx

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Attached to
Custodial Services Federal contract opportunity
Solicitation number
RRB17R0006
Issued by
Railroad Retirement Board

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Attachment K - Past Performance Questionnaire

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Attachment K – Custodial Services, RRB17R0006 Evaluation Questions

1. To what level did the contractor adhere to and meet the contractor requirements and provide overall quality service:

Excellent{ } 4
Very Good{ } 3
Fair{ } 2
Poor{ } 1

Comment: _______________________________________________________________

2. To what extent did the contractor perform timely and reliably, and showed the ability to meet establish deadlines?

Displayed considerable ability { } 4 Displayed some ability { } 3 Displayed little ability { } 2 Displayed no ability { } 1

Comment: _______________________________________________________________

3. How would you rate overall customer satisfaction of the contractor’s services provided?

Excellent{ } 4
Very Good{ } 3
Fair{ } 2
Poor{ } 1

Comment: _______________________________________________________________

4. How would you rate the Contractor’s ability to cooperate with the client and their ability to respond to business inquiries in an effective manner?

Excellent{ } 4
Very Good{ } 3
Fair{ } 2
Poor{ } 1

Comment: _______________________________________________________________

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