ATTACHMENT_H_-_Janitorial_Services_Customer_Survey.docx

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Attached to
Custodial Services Federal contract opportunity
Solicitation number
RRB17R0006
Issued by
Railroad Retirement Board

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Attachment H - Janitorial Services Customer Survey

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RRB17R0007 CUSTODIAL SERVICES – ATTACHMENT H

JANITORIAL SERVICES CUSTOMER SURVEY

Date: ________ Room # ________

Are you satisfied with the overall level of cleaning?

Yes ___ No ___ Comments:

Does the contractor respond to reported deficiencies?

Yes ___ No ___ Comments:

Daily Restroom Cleaning Requirements:

YesNo
1. Floors swept & mopped______
2. Trash removed______
3. Mirrors cleaned______
4. Toilet fixtures cleaned______
5. Wash basins cleaned______
6. Toilet paper/Paper towels stocked______
7. Soap dispensers stocked______
8. Seat covers stocked______
9. Sanitary napkin bags replaced______
10.Sanitatry receptacles emptied/cleaned______

Daily Office Cleaning Requirements:

YesNo
1. Bare floors swept /Carpet vacuumed______
2. Carpet spots removed______
3. Trash removed______
4. Recyclable materials collected______
5. Walls spot cleaned(within reach)______
6. Desk tops/furniture dusted______
7. Entrance door glass cleaned______

Daily Main Entrance/Lobby/Corridor and Vending Area Cleaning:

YesNo
1. Bare floors swept and spray buffed______
2. Carpet vacuumed and spot cleaned______
3. All entrance glass cleaned______

4. All surfaces within reach cleaned

(walls, doors, railings)______
5. Walk-off mats cleaned______
6. Public telephones cleaned______
7. Drinking fountains cleaned______

Daily Exterior Cleaning:

YesNo
1. Entrances, landings, steps and walks swept______
2. Sidewalks, parking areas and lawns policed______
3. Smoking urns & trash containers emptied/______

cleaned.

GENERAL COMMENTS:

File details come from the government source that posted it. Updated .