RFP S-40400-00011842 ATTACHMENT G1 - FCMS SEC STDS. INTRODUCTION.pdf
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- Attached to
- Financial Case Management System (COTS) (SaaS)
- Solicitation number
- S-40400-00011842
- Issued by
- Marion County, Oregon
About this file
This document is a Request for Proposals (RFP) issued by the State of Oregon's Oregon Public Defense Commission (OPDC) for a Financial and Case Management Software as a Service (FCMS) system. The intent is to procure a single contractor to implement a cloud-hosted, commercial-off-the-shelf (COTS) FCMS system to replace OPDC's existing in-house database structure. The FCMS system must provide comprehensive financial management, case management, timekeeping, and reporting functionality to enhance internal efficiencies, contract management, and data-driven decision making for public defense services in Oregon. Proposals are due on December 20, 2024, and OPDC anticipates awarding one contract with an initial term of 5-10 years, with the option to negotiate unlimited contract renewals.
The RFP outlines specific system requirements, including aligning with statewide security standards, and provides detailed proposal submission requirements. Pricing will be evaluated as part of the overall best value determination. OPDC encourages participation from certified small, minority, women, service-disabled veteran, and emerging small businesses. The RFP also provides information on the OPDC's background, the project's purpose and scope, the procurement process, award and negotiation, and other administrative details.
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OPDC Financial/Case Management System RFP Page 1 of 46
STATE OF OREGON
COVER PAGE
OREGON PUBLIC DEFENSE COMMISSION
| Is | issuing | this | Request | For | Proposals | (RFP) | under | OregonBuys | Bid |
| Number | [OREGONBUYS | BID | NUMBER]____________ | for | a | Commercial, | off |
the Shelf
FINANCIAL AND CASE MANAGEMENT
SOFTWARE AS A SERVICE (SAAS) SYSTEM
Date of Issue: OCTOBER 15, 2024
Proposals Due Date and Time: DECEMBER 20, 2024, 3:00 PM
Single Point of Contact (SPC): Craig Johnsen , NIGP-CPP crgjohnsen@gmail.com
| The | State | of | Oregon | promotes | equal | opportunity | for | all | individuals | without | regard | to | age, | color, |
| disability, | marital | status, | national | origin, | race, | religion | or | creed, | sex | or | gender, | sexual | orientation, | |
| or | veteran | status. |
OPDC Financial/Case Management System RFP Page 2 of 46
TABLE OF CONTENTS
| SECTION | 1: GENERAL | INFORMATION | ........................................................................................................ | 4 | ||
| 1.1 INTRODUCTION | .................................................................................................................................................................................................. | 4 | ||||
| 1.2 SCHEDULE | .............................................................................................................................................................................................................. | 4 | ||||
| 1.3 SINGLE | POINT | OF | CONTACT | (SPC) | ......................................................................................................................................................... | 5 |
| SECTION | 2: AUTHORITY, | OVERVIEW, | AND | SCOPE | ............................................................................... | 5 |
| 2.1 AUTHORITY | AND | METHOD | ......................................................................................................................................................................... | 5 | ||
| 2.2 DEFINITION | OF | TERMS | .................................................................................................................................................................................. | 5 | ||
| 2.3 OVERVIEW | AND | PURPOSE | .......................................................................................................................................................................... | 5 | ||
| 2.4 SCOPE | OF | WORK | ................................................................................................................................................................................................ | 7 |
| SECTION | 3: PROCUREMENT | REQUIREMENTS | ....................................................................................... | 8 | ||
| 3.1 MINIMUM | QUALIFICATIONS | ...................................................................................................................................................................... | 8 | |||
| 3.2 MINIMUM | SUBMISSION | REQUIREMENTS | .......................................................................................................................................... | 8 | ||
| 3.3 ROUND | 1 | - | PROPOSAL | REQUIREMENTS | ............................................................................................................................................. | 9 |
| SECTION | 4: SOLICITATION | PROCESS | ......................................................................................................... | 16 | ||
| 4.1 PUBLIC | NOTICE | ................................................................................................................................................................................................ | 16 | |||
| 4.2 PRE-PROPOSAL | CONFERENCE | ............................................................................................................................................................... | 16 | |||
| 4.3 QUESTIONS | / | REQUESTS | FOR | CLARIFICATIONS | ........................................................................................................................ | 16 |
| 4.4 SOLICITATION | PROTESTS | ......................................................................................................................................................................... | 17 | |||
| 4.5 PROPOSAL | DELIVERY | OPTIONS | ............................................................................................................................................................ | 17 | ||
| 4.6 PROPOSAL | MODIFICATION | OR | WITHDRAWAL | .......................................................................................................................... | 18 | |
| 4.7 PROPOSAL | DUE | ................................................................................................................................................................................................ | 18 | |||
| 4.8 PUBLIC | OPENING | ............................................................................................................................................................................................ | 18 | |||
| 4.9 PROPOSAL | REJECTION | ................................................................................................................................................................................ | 18 | |||
| 4.10 EVALUATION | PROCESS | ............................................................................................................................................................................... | 19 | |||
| 4.11 RANKING | OF | PROPOSERS | ......................................................................................................................................................................... | 22 | ||
| 4.12 ADDITIONAL | ROUNDS | ................................................................................................................................................................................. | 23 |
| SECTION | 5: AWARD | AND | NEGOTIATION | ................................................................................................. | 24 | |
| 5.1 AWARD | NOTIFICATION | PROCESS | ........................................................................................................................................................ | 24 | ||
| 5.2 INTENT | TO | AWARD | PROTEST | ................................................................................................................................................................ | 24 | |
| 5.3 APPARENT | SUCCESSFUL | PROPOSER | SUBMISSION | REQUIREMENTS | ............................................................................ | 25 |
| 5.4 CONTRACT | NEGOTIATION | ....................................................................................................................................................................... | 26 |
| SECTION | 6: ADDITIONAL | INFORMATION | ................................................................................................ | 27 | |||||
| 6.1 COMMITMENT | TO | DIVERSITY, | EQUITY, | AND | INCLUSION | .................................................................................................... | 27 | ||
| 6.2 CERTIFIED | FIRM | PARTICIPATION | ....................................................................................................................................................... | 27 | |||||
| 6.3 GOVERNING | LAWS | AND | REGULATIONS | .......................................................................................................................................... | 27 | ||||
| 6.4 OWNERSHIP/PERMISSION | TO | USE | MATERIALS | ........................................................................................................................ | 27 | ||||
| 6.5 CANCELLATION | OF | RFP; | REJECTION | OF | PROPOSAL; | NO | DAMAGES. | ............................................................................ | 28 |
| 6.6 COST | OF | SUBMITTING | A | PROPOSAL | ................................................................................................................................................... | 28 | |||
| 6.7 STATEWIDE | E-WASTE/RECOVERY | PROCEDURE | ...................................................................................................................... | 28 | |||||
| 6.8 RECYCLABLE | PRODUCTS | ........................................................................................................................................................................... | 28 | ||||||
| 6.9 CHECKLIST | DISCLAIMER | ........................................................................................................................................................................... | 28 |
OPDC Financial/Case Management System RFP Page 3 of 46
LIST OF ATTACHMENTS
ATTACHMENT A -FCMS PRICE PROPOSAL WORKSHEET
ATTACHMENT B -DISCLOSURE EXEMPTION AFFIDAVIT
ATTACHMENT C -PROPOSER INFORMATION AND CERTIFICATION SHEET
ATTACHMENT D -CERTIFIED DISADVANTAGED BUSINESS CERTIFICATION AND OUTREACH
PLAN
ATTACHMENT E - RESPONSIBILITY INQUIRY FORM
ATTACHMENT F -DEFINED SOLITITATION TERMS
ATTACHMENT G -STATEWIDE SECURITY STANDARDS TERMS
ATTACHMENT H -DRAFT MODEL CONTRACT
ATTACHMENT I – CHANGE ORDER TEMPLATE
ATTACHMENT J - REQUIREMENTS TRACEABILITY MATRIX
OPDC Financial/Case Management System RFP Page 4 of 46
SECTION 1: GENERAL INFORMATION
1.1 INTRODUCTION
| The | State | of | Oregon, | acting | by | and | through | the | Oregon | Public | Defense | Commission | (“Agency”), | |
| is | issuing | this | Request | for | Proposal | under | the | provisions | of | ORS | 279B.060 | for | an | integrated, |
| Commercial | off | the | Shelf | (COTS) | Public | Defense | Financial | and | Case | Management | Software | as | a | |
| Service | (SaaS) | System | (“FCMS”, | or | “the | System”). |
| The | intent | of | this | solicitation | is | to | procure | a | single | Contractor | to | implement | a | Cloud-hosted | |
| Commercial-off-the-shelf | (COTS) | FCMS | in | compliance | with | the | System | Requirements | (RFP | ||||||
| Attachment | J, | System | Requirements | Traceability | Matrix | (“RTM”)). | The | Agency | intends | to | |||||
| evaluate | Responsive | Proposals | through | two | (2) | evaluation | rounds | (“Round”) | but | reserves | the | ||||
| option | to | issue | a | Notice | of | Intent | to | Award | after | any | Round | depending | upon | scoring | results |
| from | such | Round. | Round | 1 | Proposal | submissions | must | include | the | following | three |
components:
| 1. Administrative | Proposal | |||||||||||||||||
| 2. Technical | Proposal | |||||||||||||||||
| 3. Price | Proposal | |||||||||||||||||
| The | Agency | anticipates | the | award | of | one | contract | from | this | RFP. | The | duration | of | the | initial | |||
| term | of | the | Contract | is | negotiable, | but | likely | to | fall | within | a | range | of | five | to | ten | years. | The |
| Agency | has | the | option | to | negotiate | an | unlimited | number | of | Contract | renewals | of | varied |
duration.
1.2 SCHEDULE
| The | table | below | represents | a | tentative | schedule | of | events. | All | times | are | listed | in | Pacific | Time. | ||
| All | dates | listed | are | subject | to | change. | N/A | denotes | that | event | is | not | applicable | to | this | RFP. |
[REMAINDER OF THIS PAGE BLANK]
OPDC Financial/Case Management System RFP Page 5 of 46
Event Date Time
Pre-Proposal Conference NA
Questions / Requests for Clarification Due NOVEMBER 15,2024 4:00 PM
| Answers | to | Questions | / | Requests | for |
| Clarification | Issued | (approx.) | NOVEMBER | 26,2024 |
RFP Protest Period Ends DECEMBER 3, 2024
Proposals Due Deadline DECEMBER 20, 2024, 3:00 PM
Opening of Proposal N/A
Presentations, Demonstrations, or Interviews FEBRUARY 4 – 6, 2025
Issuance of Notice of Intent to Award (approx.) MARCH 5, 2025
Award Protest Period Ends MARCH 12, 2025
1.3 SINGLE POINT OF CONTACT (SPC)
| The | SPC | for | this | RFP | is | identified | on | the | Cover | Page, | along | with | the | SPC’s | contact | information. |
| Proposer | shall | direct | all | communications | related | to | any | provision | of | the | RFP | only | to | the | SPC, | |
| whether | about | the | technical | requirements | of | the | RFP, | contractual | requirements, | the | RFP | |||||
| process, | or | any | other | provision. |
| SECTION | 2: AUTHORITY, | OVERVIEW, | AND | SCOPE |
| 2.1 AUTHORITY | AND | METHOD |
The Agency is issuing this RFP pursuant to its authority under OAR 151.219.
| The | Agency | is | using | the | Competitive | Sealed | Proposals | method, | pursuant | to | ORS | 279B.060 |
| and | OAR | 125-247-0260. | Agency | may | use | a | combination | of | the | methods | for | Competitive |
| Sealed | Proposals, | including | optional | procedures: | a) | Competitive | Range; | b) | Discussions | and | ||
| Revised | Proposals; | c) | Revised | Rounds | of | Negotiations; | d) | Negotiations; | e) | Best | and | Final |
| Offers; | and | f) | Multistep | Sealed | Proposals. |
2.2 DEFINITION OF TERMS
| For | the | purposes | of | this | RFP, | capitalized | words | are | defined | in | OAR | 125-246-0110 | or | as |
| defined | in | RFP | Attachment | F, | Defined | Solicitation | Terms. |
2.3 OVERVIEW AND PURPOSE
2.3.1 Agency Overview and Background
| The | OPDC | is | a | state | agency | currently | under | the | Oregon | Judicial | Branch, | responsible | for | |
| ensuring | the | constitutional | right | to | counsel | for | indigent | individuals | involved | in | the | criminal |
OPDC Financial/Case Management System RFP Page 6 of 46
| justice | system. | The | Agency | works | to | provide | effective, | ethical, | and | high-quality | legal | |||
| representation | to | promote | fairness | and | justice. | The | mission | of | OPDC | is | to | advocate | for | and |
| protect | the | rights | of | indigent | individuals | by | providing | competent, | zealous, | and | ethical | legal | ||
| representation. | The | Agency | is | committed | to | upholding | the | principles | of | justice, | fairness, | and | ||
| equal | access | to | justice | for | all. |
| The | Agency | is | in | the | process | of | preparing | to | transition | to | the | Executive | Branch | of | Oregon |
| government, | effective | January | 1, | 2025. | In | anticipation | of | this | transition, | this | RFP | will | follow | ||
| the | rules | under | ORS | 279B | and | OAR | 125-247. |
2.3.2 Project Overview and Background
| OPDC | has | been | entrusted | with | the | critical | responsibility | of | ensuring | that | all | eligible | |
| Oregonians | have | proper | access | to | effective | counsel. | Over | the | last | decade, | the | effectiveness | of |
| public | defense | counsel | for | underserved | populations | in | Oregon | has | faced | numerous | |||
| challenges | and | variables. | These | challenges | have | prompted | the | Agency | to | embark | on | an | |
| initiative | to | establish | a | robust | Financial | and | Case | Management | System | (FCMS) | as | a | strategic |
| solution | to | enhance | the | quality, | accountability, | and | efficiency | of | public | defense | services | in |
Oregon.
| A | centralized | data | system | is | imperative | to | capture | essential | public | defense | information | and | |
| enable | data-driven | decision-making. | The | integrated | FCMS | must | enable | efficient | monitoring | ||||
| of | attorney | caseloads, | compliance | with | national | best | practice | standards, | and | detailed | |||
| reporting | of | the | impact | of | public | defense | services. | This | system | must | also | enhance | financial |
| accountability, | streamline | payment | processes, | and | manage | attorney | case | support | services |
effectively.
| The | envisioned | FCMS | will | enable | efficient | monitoring | of | attorney | caseloads, | compliance | with | |
| national | best | practice | standards, | and | detailed | reporting | of | the | impact | of | public | defense |
| services. | This | system | should | also | enhance | financial | accountability, | streamline | payment | |||
| processes, | and | manage | attorney | case | support | services | in | order | to | effectively | facilitate | data |
| collection, | analysis, | and | evaluation, | empowering | the | Agency | to | provide | critical | information | ||
| and | data | on | public | defense | best | practices, | contract | projections, | and | key | performance | |
| measures | to | stakeholders, | including | the | Oregon | Legislature, | Governor's | office, | and | the | public. | |
| Additionally, | the | FCMS | project | must | include | comprehensive | training | support | services | to | ||
| ensure | that | Agency | staff | can | harness | the | system's | full | potential. |
| Historically, | OPDC | relied | on | in-house | built | Microsoft | Access | databases | and | Excel | ||||
| spreadsheets | for | managing | data | and | business | processes. | The | end | objective | of | the | FCMS | is | to |
| improve | internal | efficiencies, | eliminate | redundant | processes, | enhance | contract | management, | ||||||
| and | enable | data-driven | decision-making, | ultimately | enhancing | the | quality | and | accountability | |||||
| of | public | defense | services | in | Oregon. |
| The | primary | objective | of | the | work | effort | is | to | facilitate | the | seamless | transition | and |
| implementation | of | a | Cloud-hosted, | Commercial-off-the-shelf | (COTS) | SaaS | FCMS | to | replace | the | |||
| Agency’s | aging, | in-house | database | structure. |
OPDC Financial/Case Management System RFP Page 7 of 46
2.4 SCOPE OF WORK
2.4.1 System Replacement
| The | foremost | objective | is | to | successfully | replace | OPDC's | end-of-life, | in-house | database | ||||
| structure | with | the | FCMS, | ensuring | a | smooth | transition | from | the | legacy | system | to | the | new |
| cloud-hosted | solution. |
2.4.2 Financial Management Function
| Implement | comprehensive | financial | management | features | within | the | FCMS, | including | |||
| attorney/provider | reimbursement | claims | processing, | payment | scheduling, | audit | functions, | ||||
| payment | tracking, | and | the | establishment | of | a | paperless | system | to | streamline | financial |
operations.
2.4.3 Case Management Function
| Enhance | case | management | capabilities | by | enabling | comprehensive | data | collection, | |||||
| tracking | case | milestones | (i.e., | for | a | criminal | prosecution, | pretrial | information, | conditions | of | ||
| release, | investigation | practices, | expert | consultation, | motions | filed, | and | plea | offers), | ||||
| recording | basic | event | data, | and | maintaining | detailed | case | information, | including | as | for | a | |
| criminal | prosecution, | client | demographics, | initial | charges, | pretrial | release/detention | ||||||
| decisions, | motions | filed, | expert | consults, | pleas | offered, | disposition, | and | sentencing. | ||||
| Additionally, | the | System | should | allow | contracted | attorneys | the | ability | to | track | legal | work | |
| performed | on | behalf | of | clients | assigned | by | agency, | and | manage | attorney | qualifications, | ||
| caseloads, | and | contract | oversight | efficiently. |
2.4.4 Efficient Timekeeping
| Implement | a | robust | timekeeping | system | within | the | FCMS | to | accurately | track | and | manage |
| attorney | and | provider | time, | ensuring | fair | compensation | and | accountability. |
2.4.5 Comprehensive Reporting
| Develop | a | reporting | framework | that | encompasses | system | pre-built | standard | reports, | ad | hoc | ||
| report | generation, | and | direct | database | access | via | platforms | like | Power | BI | to | support | custom |
| reporting | developed | by | trained | business | staff. | This | will | empower | OPDC | to | produce | detailed | |
| and | structured | reports | as | required | by | the | legislature | and | recipients | of | public | defense |
services.
2.4.6 Modernization and Transparency
| The | overarching | objective | is | to | modernize | operational | technologies, | providing | OPDC | with | ||
| the | tools | and | capabilities | needed | to | establish | a | transparent | and | effective | public | defense |
model.
OPDC Financial/Case Management System RFP Page 8 of 46
2.4.7 Security
| The | successful | Proposer‘s | Solution | must | meet | all | hosting | and | security | requirements | in | the | Draft |
| Model | Contract | (Exhibit | H), | which | include: |
| Comply | with | Oregon’s | Statewide | Information | Security | Plan | and | Oregon’s | Statewide | Information | |
| Technology | Control | Standards, | found | online | at: | Enterprise | Information | Services | : | Guidance | for |
| State | Agencies | : | Cyber | Security | Services | : | State | of | Oregon. |
| Adhere | to | the | National | Institute | of | Standards | and | Technology | (NIST) | Special | Publication | 800-53 | ||
| (revision | 5 | or | more | recent | version) | controls. | This | is | equivalent | to | State | RAMP | Impact | Level |
| (Moderate/ | High). |
| SECTION | 3: PROCUREMENT | REQUIREMENTS |
| 3.1 MINIMUM | QUALIFICATIONS |
| 3.1.1 The | Contractor | shall | provide | COTS | SaaS | software | that | substantially | meets |
| the | requirements | outlined | in | the | Requirements | Traceability | Matrix | ||
| (Attachment | I). |
3.1.2 Experience Requirements
| Proposer | must | have | at | least | three | systems | in | current | use | by | State, | Federal, | or | Private | public |
| defense | offices | of | comparable | size | to | OPDC; | this | includes | approximately | 300 | staff | members | |||
| and | 1400 | external | stakeholders, | all | of | whom | may | need | some | level | of | system | access. | The | |
| systems | must | include | the | functionalities | desired | by | OPDC | as | described | in | this | RFP. | At | least | |
| one | identified | system | must | be | in | use | in | a | State | or | Federal | Agency. |
3.2 MINIMUM SUBMISSION REQUIREMENTS
3.2.1 Proposal Submissions
| To | be | considered | for | evaluation, | Proposals | must | contain | each | of | the | following | elements | in |
| the | order | provided | (further | detailed | in | Proposal | Requirements | section | below): |
| • Executive | Summary | |||||
| • Organization’s | Profile | |||||
| • Organization’s | Experience | |||||
| • Price | Proposal | Form | (Attachment | A) | ||
| • Disclosure | Exemption | Affidavit | (Attachment | B) | ||
| • Proposer | Information | and | Certification | Sheet | (Attachment | C) |
| • COBID | Certification | / | Outreach | Plan | (Attachment | D) |
| • Responsibility | Inquiry | (Attachment | E) | |||
| • Systems | Requirements | Traceability | Matrix | (Attachment | J) |
https://www.oregon.gov/eis/cyber-security-services/Pages/guidance-for-state-agencies.aspx https://www.oregon.gov/eis/cyber-security-services/Pages/guidance-for-state-agencies.aspx
OPDC Financial/Case Management System RFP Page 9 of 46
3.2.2 Proposal Page Limits
| There | is | no | page | limit | on | Proposal | submissions, | but | poorly | written | Proposals | will | not |
| score | well. | Poorly | written | Proposals | are | characterized | by | misspellings | and | grammatical | |||
| errors, | extraneous | marketing | materials | and | sales | puffery, | superfluous | content, | and | other | |||
| disconnected | and | irrelevant | space | filler. | A | Proposer | must | comprehensively | address | the | |||
| Requirements | with | written | submissions | that | are | grammatically | correct, | concise, | precise, | ||||
| and | relevant. |
3.2.3 Proposal Format and Quantity
| The | Proposal | should | follow | the | format | and | reference | the | sections | listed | in | RFP | Section | 3.3, |
| Proposal | Requirements. | Responses | to | each | section | and | subsection | should | be | well | ||||
| organized, | presented | in | an | easy-to-read | format, | and | labeled | to | indicate | the | item | being | ||
| addressed. | Proposers | must | submit | all | volumes | requested | in | compliance | with | each | ||||
| volume’s | content | requirements; | failure | to | do | so | may | result | in | the | disqualification | of | the | |
| Proposal | as | non-responsive. |
| Price | Proposal | Worksheet | (RFP | Attachment | A) | information | must | be | submitted | as | a |
| separate | stand-alone | electronic | response | file. |
| Proposer | must | submit | one | copy | of | its | Proposal | electronically | through | OregonBuys. | |
| Proposer | must | follow | the | submission | procedures | outlined | in | RFP | Section | 4.5, | Proposal |
| Delivery | Options. |
| Acceptable | electronic | formats | include | the | following: | Adobe | Acrobat | (.pdf), | Microsoft | Word | ||
| (.doc | or | .docx), | or | Microsoft | Excel | (.xls | or | .xlsx). | Proposer’s | Authorized | Representative | |
| must | sign | documentation | as | directed, | e.g., | RFP | Attachment | C, | Proposer | Information | and | |
| Certification | Sheet. |
| If | Proposer | believes | any | of | its | Proposal | submissions | are | exempt | from | disclosure | under | |||
| Oregon | Public | Records | Law | (ORS | 192.311 | through | 192.478), | Proposer | shall | complete | and | ||||
| submit | RFP | Attachment | C, | Disclosure | Exemption | Certificate, | and | submit | a | second | copy | of | |||
| its | Proposal | in | which | it | redacts | the | information | it | wishes | to | exempt | from | public | disclosure. | |
| Proposer | shall | also | mark | as | “Confidential” | in | OregonBuys | all | attachments | to | its | Proposal | |||
| that | Proposer | believes | are | exempt | from | disclosure. | Note | that | the | final | price | amount | is | not | |
| exempt | from | public | disclosure. |
| 3.2.4 | Authorized | Representative | |||||||||
| Failure | of | Proposer’s | authorized | representative | to | sign | the | Proposal | may | subject | the |
| Proposal | to | rejection | by | Agency. |
3.3 ROUND 1 - PROPOSAL REQUIREMENTS
| Proposal | must | address | each | of | the | items | listed | in | this | section | and | all | other | Requirements | |
| set | forth | in | this | RFP, | including | satisfaction | of | the | Project | goals | and | objectives | as | set | forth |
OPDC Financial/Case Management System RFP Page 10 of 46
| in | RFP | Section | 2.4, | Scope | of | Work, | above. | Proposer | shall | describe | the | Goods | to | be | provided | |
| or | the | Services | to | be | performed | or | both. | A | Proposal | that | merely | offers | to | provide | the | Goods |
| or | Services | as | stated | in | this | RFP | may | be | considered | non-Responsive | to | this | RFP | and | will | |
| not | be | considered | further. |
3.3.1 Volume 1: Administrative Proposal
3.3.1.1 Section 1: Executive Summary
| In | Section | 1: | Executive | Summary, | the | Proposer | shall | demonstrate: |
| 1. The | significant | factors | of | its | management | and | technical | approach. |
| 2. Summary | of | where | similar | software | projects | and | implementation | services | have |
| been | provided | by | the | Proposer. |
| 3. A | high-level | description | of | the | project | management | methodology | Proposer | will | |||
| use | to | reduce | risk | and | maximize | the | potential | success | of | the | FCMS | implementation, |
| deployment, | and | operation. |
4. Uniquely compelling features/functionalities offered in the proposed System.
| 5. If | Proposer | is | planning | to | propose | a | teaming, | mentor/protégée, | or | a | |||
| subcontracting | relationship, | including | any | third-party | applications | or | services | required | |||||
| to | complete | the | System; | describe | the | unique | value | of | each | relationship | to | the | Project’s |
success.
3.3.1.2 Section 2: Organization’s Profile
| In | Section | 2: | Organization’s | Profile, | the | Proposer | must | provide | a | profile | of | its | organization. | |
| This | is | the | Proposer’s | opportunity | to | give | an | overview | of | its | organization | and | its | history; |
| describe | its | manner | of | ownership, | size, | geographic | presence | (headquarters | and | branch | ||||
| office | locations) | and | the | structure | of | its | business; | depict | its | current | fiscal | stability | and | |
| strategic | plan | for | sustained | operations | into | the | future. | Such | submissions | will | reveal | the | ||
| Proposer’s | maturity | and | operational | longevity | and | discuss | how | the | organization | can | ||||
| effectively | deliver | the | Services | described | in | this | RFP. |
3.3.1.3 Section 3: Organization’s Experience
| In | Section | 3: | Organization’s | Experience, | Proposer | shall | provide | a | detailed | description | ||||
| concerning | the | number | of | years | of | experience | in | successfully | implementing | projects | ||||
| reasonably | comparable | in | nature, | capacity, | complexity, | scope, | and | size | to | the | Project | |||
| described | within | this | RFP. | The | Proposer | shall | also | provide | names | of | the | clients, | client | |
| contact | information, | and | a | description | of | the | successfully | implemented | modules | for | each | |||
| project | implemented | within | the | previous | five | years. |
3.3.1.4 Section 4: Mandatory Submission of Non-scored RFP Attachments
In Section 4, Mandatory Submission of Non-scored RFP Attachments, Proposer shall
OPDC Financial/Case Management System RFP Page 11 of 46 complete and submit the following RFP Attachments:
1. Proposer Information and Certification Sheet
| Proposers | shall | complete | and | submit | the | Attachment | C | (Proposer | Information |
| and | Certification | Sheet). |
| Failure | to | demonstrate | compliance | with | Oregon | Tax | Laws | and | sign | the | Proposer |
| Information | and | Certification | Sheet | (Attachment | C) | may | result | in | a | finding | of |
non-responsibility.
2. Disclosure Exemption Certificate
| Proposers | shall | complete | and | submit | the | Disclosure | Exemption | Certificate | |||
| (Attachment | B) | as | part | of | the | Proposal. | SUBMISSION | IS | REQUIRED | EVEN | IF |
| PROPOSER | IS | NOT | IDENTIFYING | CONFIDENTIAL | OR | PROPRIETARY | |||||
| INFORMATION | AND | DATA | FOR | NONDISCLOSURE. | If | Proposer | is | identifying | |||
| items | for | nondisclosure, | Proposer | must | identify | the | item | or | portion | of | the |
| Proposal | that | is | exempt | from | disclosure | and | the | basis | for | the | exemption. |
| Proposer | must | separately | provide | an | appropriately | redacted | single | electronic | |||
| copy | of | the | complete, | original | Proposal | submission, | marked | as | REDACTED |
PROPOSAL.
3. Certified Disadvantaged Business Certification and Outreach Plan
| Proposers | shall | complete | and | submit | Certified | Disadvantaged | Business | Outreach |
| Plan | (RFP | Attachment | D). |
4. Responsibility Inquiry
Proposers shall complete and submit RFP Attachment E, Responsibility Inquiry.
5. Statewide Security Standards Spreadsheet (Submitted in Round 2)
| Do | not | complete | and | submit | the | Statewide | Security | Standards | Spreadsheet | (RFP | ||
| Attachment | G) | as | part | of | Proposer’s | Round | 1 | submissions. | The | Agency | will | |
| require | completion | and | submission | of | such | attachment | for | a | subsequent | Round. | ||
| See | RFP | Attachment | G | for | explanation. |
3.3.2 Volume 2: Technical Proposal
3.3.2.1 Section 1: System Capabilities
| In | Section | 1: | System | Capabilities, | the | Proposer | shall | demonstrate | how | their | Commercial | ||
| Off | the | Shelf | SaaS | product | will | complete | the | Tasks | and | produce | the | related | Deliverables |
| as | specified | in | RFP | Attachment | J, | Requirements | Traceability | Matrix. |
OPDC Financial/Case Management System RFP Page 12 of 46
3.3.2.2 Section 2: Statement of Work Response
| In | Section | 2: | Statement | of | Work | Response, | the | Proposer | shall | demonstrate | the | way | it | will |
| complete | the | Tasks | and | produce | the | related | Deliverables | as | specified | in | RFP | Section | 2.4 |
above.
1. Project Management
• Project Management Plan
| The | Proposer | shall | demonstrate | their | approach | for | Project | Management | with | |||
| a | comprehensive | plan | for | successful | implementation | and | management | of | the | |||
| project | throughout | the | contract | period | of | performance. | The | plan | must | include | ||
| a | Work | Breakdown | Structure | (WBS), | Schedule | and | resource | management | ||||
| plan. | The | Proposer | shall | clearly | delineate | between | Proposer | and | OPDC | |||
| responsibilities. | The | WBS | will | include | a | top-level | breakdown | of | major | |||
| deliverables, | which | will | then | be | further | decomposed | into | smaller | work | |||
| packages. | The | proposed | schedule | will | have | start | and | end | dates | for | each | task. |
| The | ongoing | project | schedule | must | include | four | date | columns: | baseline | start, | ||
| baseline | end, | planned/actual | start, | planned/actual | end. | This | will | serve | as | a | ||
| foundation | for | project | planning, | scheduling, | user | training, | and | resource |
management.
b. Project Schedule
| The | project | schedule | will | provide | a | detailed | roadmap | for | the | execution | of | tasks, |
| milestones, | and | deliverables | throughout | the | project | lifecycle. | It | will | serve | as | a | |
| comprehensive | guide, | ensuring | that | all | activities | are | completed | within | defined | |||
| timelines | and | that | dependencies | are | identified | and | managed | effectively. | It | must | ||
| provide | a | clear | framework | for | project | execution | and | enable | effective |
communication.
| Throughout | the | project, | the | Contractor | shall | make | regular | updates | to | the | project |
| schedule | to | reflect | any | changes | or | adjustments | necessary | to | accommodate | ||
| evolving | project | needs. |
c. Resource Management Plan
| The | Contractor | shall | provide | a | Resource | Management | Plan | to | ensure | that | the |
| project | team | has | the | necessary | resources | to | effectively | implement | the | system | |
| within | the | defined | timelines | and | budget. | This | plan | must | encompass | the | |
| identification, | allocation, | and | optimization | of | resources, | including | personnel, | ||||
| equipment, | user | training, | and | budgetary | considerations. |
OPDC Financial/Case Management System RFP Page 13 of 46
2. Key Personnel
The Proposer shall demonstrate:
| 1. Staff | proposed | to | fill | key | personnel | positions | (including | subcontractor | staff, | if | ||
| applicable), | and | their | resumes. | The | required | resume | must | demonstrate | each | |||
| individual’s | qualifications | in | the | context | of | the | academic | and | professional | |||
| certifications | and | credentials, | as | well | as | subject | matter | experience | and | |||
| expertise, | needed | to | conduct | the | work | described | within | this | RFP. | At | minimum, | |
| personnel | in | the | following | roles | must | be | proposed | key | personnel: |
i. Project Manager.
| • The | Project | Manager | shall | have | a | minimum | of | 10 | years | as | a | Project |
| Manager | in | the | IT | industry | and | must | have | Project | Management | |||
| Institute | – | Project | Management | Professional | (PMP) | or | similar |
certification.
• Project Planning: The Project Manager is responsible for developing
| and | maintaining | a | comprehensive | project | plan | that | outlines | the | scope, |
| objectives, | deliverables, | timelines, | and | resource | requirements. |
• Leadership and Team Management: The Project Manager provides
| effective | leadership, | direction, | and | coordination | to | the | project | team. | |||
| They | assign | tasks, | set | priorities, | and | manage | resources | to | ensure | the | |
| team's | productivity | and | adherence | to | project | timelines. | The | Project | |||
| Manager | fosters | a | positive | work | environment, | promotes | collaboration, | ||||
| and | resolves | any | conflicts | or | issues | that | may | arise | within | the | team. |
• Risk Management: The Project Manager identifies and analyzes
| potential | risks, | and | develops | and | executes | strategies | to | mitigate | them. |
| They | proactively | monitor | project | risks, | assess | their | impact | on | project |
| objectives, | and | implement | appropriate | risk | response | actions. | The | ||
| Project | Manager | must | ensure | that | risk | management | processes | are | in |
| place | to | minimize | disruptions | and | ensure | project | success. |
• Communication and Stakeholder Management: The Project Manager
| serves | as | the | primary | point | of | contact | for | communication | with |
| stakeholders. | They | facilitate | regular | communication | channels, | provide | |||
| project | updates, | and | address | any | concerns | or | issues | raised | by |
| stakeholders. | The | Project | Manager | ensures | that | stakeholders | are | ||
| engaged, | informed, | and | involved | throughout | the | project | lifecycle. |
• Monitoring and Control: The Project Manager monitors project
| progress, | tracking | key | milestones, | deliverables, | and | performance | ||||
| metrics. | They | implement | project | control | mechanisms | to | ensure | that | ||
| the | project | stays | on | track | and | meets | defined | quality | standards. | The |
OPDC Financial/Case Management System RFP Page 14 of 46
| Project | Manager | will | conduct | regular | project | status | meetings, | performs |
| project | performance | assessments, | and | implements | corrective | actions | ||
| as | necessary. |
ii. Transition and Migration Lead
| The | Transition | and | Migration | Lead | oversees | the | entire | transition | process | ||
| from | the | existing | system | to | the | new | FCMS. | They | develop | a | comprehensive |
| transition | plan, | assess | potential | challenges, | and | ensure | a | smooth | transfer | of | |
| data, | processes, | and | users. | The | Transition | and | Migration | Lead | shall | ||
| coordinate | with | the | IT | team, | Contractors, | and | FCMS | departments | to | ||
| minimize | disruptions | and | manage | change | requests | effectively. |
• The T/M Lead shall have a minimum of 5 years of experience in
| software | systems | migration | and | transition | with | experience | in | IT |
| system | transition | management | and | user | transition | training. |
• Develop a detailed transition plan, considering data migration and verification processes.
| • Coordinate | with | stakeholders | to | ensure | a | seamless | transfer | of | data, |
| processes, | and | users. |
• Engage stakeholders through regular updates, communication, and risk mitigation.
| • Manage | change | effectively | by | providing | training, | support, | and |
| addressing | concerns. |
• Implement risk management strategies and conduct quality assurance checks.
3. Transition Planning
| The | awarded | Proposer | (Contractor) | shall | provide | Transition | Planning | which | |||
| involves | meticulous | preparation | for | the | smooth | adoption | of | the | OPDC | FCMS. | It |
| encompasses | defining | processes, | resources, | and | timelines | necessary | for | a | |||
| successful | transition | from | the | existing | system | to | the | new | FCMS, | ensuring | a |
| seamless | transfer | of | data, | processes, | and | users | while | minimizing | disruptions | and | |
| maximizing | the | benefits. |
| The | Contractor | will | engage | in | activities | such | as | data | migration, | user | training, |
| process | documentation, | and | change | management | to | facilitate | effective | ||||
| communication | and | coordination | throughout | the | transition | process, | establishing | ||||
| a | solid | foundation | for | enhanced | productivity | and | efficiency | within | OPDC. |
| The | Proposer | shall | provide | a | Staffing | and | Management | Plan | and |
| Organization | Chart: |
OPDC Financial/Case Management System RFP Page 15 of 46
1. Proposed team organization structure.
| 2. Total | full | time | equivalent | (FTE) | employees | required | to | deliver | the | Statement |
| of | Work | and | a | summary | of | staff | skills | and | qualifications. |
| 3. Affirmation | that | Proposer’s | personnel | are | solely | based | in | the | continental | ||||
| United | States | and | that | work | will | not | be | performed, | or | data | shared, | outside | of |
| the | continental | United | States. |
| 4. Plan | to | propose | and | obtain | approval | for | qualified | alternative | candidates |
| should | a | named | key | personnel | position | require | replacement. |
5. Plan to coordinate, direct, and manage the delivery team’s Task execution.
| 6. Methods | to | review | and | correct | any | quality | issues | arising | from | staff | engaged | on |
| the | effort. |
7. System to notify Agency of any changes to the Proposer team’s structure.
4. Quality Management
| The | Proposer | shall | demonstrate | their | approach | to | establish | and | maintain | a |
| quality | assurance | program. |
5. Risk Assessment/Management
| The | Proposer | shall | demonstrate | their | approach | to | establish | and | maintain | a | Risk |
| Management | Program. |
6. Contract Management
| The | Proposer | shall | demonstrate | their | approach | to | conduct | contract | management, |
| including | subcontracts | management | if | applicable. |
7. Status Reports
| The | Proposer | shall | demonstrate | their | approach | to | develop | and | deliver | program |
| reports | for | milestone | reporting, | project | performance | reporting, | operational | |||
| reporting, | and | program | status | reporting. |
8. Migration
| The | Proposer | shall | demonstrate | their | approach | for | migration | by | addressing | at | a |
| minimum | the | following: | |||||||||
| • Integration | with | Existing | Software | ||||||||
| • Fit | Gap | Analysis |
OPDC Financial/Case Management System RFP Page 16 of 46
| • Future | Product | Support | and | Development | |
| • Future | Migration | and | System | Capability | Planning |
9. Technical and Configuration Training/Support Services
| The | Proposer | shall | demonstrate | their | approach | for | migration | by | addressing |
| at | a | minimum | the | following: | |||||
| • User | Training | Plan | and | Support | Services | ||||
| • Long-Term | Technical | Assistance | Services | ||||||
| • Help | Desk | Plan | |||||||
| • Help | Guide | ||||||||
| • Technical | Support | ||||||||
| • Work | Hours |
| SECTION | 4: SOLICITATION | PROCESS | |
| 4.1 | PUBLIC | NOTICE |
| The | RFP | and | attachments | are | published | in | the | State | of | Oregon’s | electronic | procurement |
| system | OregonBuys | at | https://oregonbuys.gov/. | Documents | will | not | be | mailed | to | |||
| prospective | Proposers. |
| Modifications, | if | any, | to | this | RFP | will | be | made | by | written | Amendment(s) | published | in |
| OregonBuys. | Prospective | Proposer | is | solely | responsible | for | checking | OregonBuys | to | ||||
| determine | whether | or | not | any | Amendment(s) | have | been | issued. | Amendment(s) | are | |||
| incorporated | into | the | RFP | by | this | reference. |
4.2 PRE-PROPOSAL CONFERENCE
A Pre-Proposal conference will not be held for this RFP.
4.3 QUESTIONS / REQUESTS FOR CLARIFICATIONS
| All | inquiries, | whether | relating | to | the | RFP | process, | administration, | deadline | or | method | of |
| award, | or | to | the | intent | or | technical | aspects | of | the | RFP | must: |
| • Be | delivered | to | the | SPC | via | |||||||||
| • Reference | the | OregonBuys | bid | number | ||||||||||
| • Identify | Proposer’s | name | and | contact | information | |||||||||
| • Refer | to | the | specific | area | of | the | RFP | being | questioned | (i.e. | page, | section | and | paragraph |
| number), | and | |||||||||||
| • Be | received | by | the | due | date | and | time | for | Questions/Requests | for | Clarification | identified |
in the Schedule in Section 1.2.
https://oregonbuys.gov/
OPDC Financial/Case Management System RFP Page 17 of 46
4.4 SOLICITATION PROTESTS
4.4.1 Protests to RFP
| Prospective | Proposers | may | submit | a | Written | protest | of | anything | contained | in | this | RFP, | |
| including | but | not | limited | to, | the | RFP | process, | Specifications, | Scope | of | Work, | and | the |
| proposed | Sample | Contract/Price | Agreement. | This | is | prospective | Proposer’s | only | |||||
| opportunity | to | protest | the | provisions | of | the | RFP, | except | that | Proposer | may | protest | |
| Amendment(s) | as | provided | below | and | Proposer | may | take | exception | to | the | terms | and | |
| conditions | of | the | Sample | Contract | marked | as | negotiable | as | set | forth | in | the | Negotiations |
Section.
4.4.2 Protests to Amendment(s)
| Prospective | Proposer | may | submit | a | Written | protest | of | anything | contained | in | an | |||
| Amendment. | Protests | to | an | Amendment, | if | issued, | must | be | submitted | by | 5:00 | p.m. | Pacific | |
| Time | on | the | second | Business | Day | following | the | issuance | of | the | Amendment | or | the | |
| date/time | specified | in | the | Amendment, | or | they | will | not | be | considered. | Protests | of | matters | |
| not | added | or | modified | by | the | Amendment | will | not | be | considered. |
4.4.3 Requirements for Protests
All protests must:
| • Be | delivered | to | the | SPC | via | |
| • Reference | the | OregonBuys | bid | number | ||
| • Identify | prospective | Proposer’s | name | and | contact | information |
| • Be | sent | by | an | authorized | representative | |
| • State | the | reason | for | the | protest, | including: |
| o the | grounds | that | demonstrate | how | the | Procurement | Process | is | contrary | to |
| law, | Unnecessarily | Restrictive, | legally | flawed, | or | improperly | specifies | a | brand | |
| name; | and |
| o evidence | or | documentation | that | supports | the | grounds | on | which | the | protest | is |
| based, | and |
• State the proposed changes to the RFP provisions or other relief sought.
| Protests | to | the | RFP | must | be | received | by | the | due | date | and | time | identified | in | the | Schedule. |
| Protests | to | an | Amendment | must | be | received | by | the | due | date | identified | in | the |
Amendment.
4.5 PROPOSAL DELIVERY OPTIONS
| Proposer | is | solely | responsible | for | ensuring | its | Proposal | is | received | by | the | SPC | in | accordance | ||
| with | the | RFP | requirements | before | Opening. | Agency | is | not | responsible | for | transmission | errors | ||||
| or | delays, | or | for | any | mis-delivery, | for | any | reason. | A | Proposal | submitted | by | any | means | not |
OPDC Financial/Case Management System RFP Page 18 of 46
| authorized | below | will | be | rejected. | The | following | delivery | option | is | the | only | method | permitted |
| for | this | RFP: |
Delivery through OregonBuys
Proposal submission must be electronically submitted through OregonBuys at: OregonBuys.gov
Detailed instructions on how to submit a Proposal can be found at:
OregonBuys Vendor Formal Solicitation Response.pdf
4.6 PROPOSAL MODIFICATION OR WITHDRAWAL
| If | a | Proposer | wishes | to | make | modifications | to | a | submitted | Proposal, | the | Proposer | must |
| submit | its | modification | in | one | of | the | authorized | methods | listed | in | Section | 4.5 | (Proposal |
| Delivery | Options). | To | be | effective | the | modification | must | include | the | OregonBuys | bid | number | |
| and | be | submitted | to | the | SPC | prior | to | Opening. |
| If | a | Proposer | wishes | to | withdraw | a | submitted | Proposal, | it | must | submit | a | Written | notice | ||
| signed | by | an | authorized | representative | of | its | intent | to | withdraw | to | the | SPC | via | email, | prior | to |
| the | Proposals | Due | Deadline | in | accordance | with | OAR | 137-047-0440. | To | be | effective | the | ||||
| notice | must | include | the | OregonBuys | bid | number. |
4.7 PROPOSAL DUE
| A | Proposal | (including | all | required | submittal | items) | must | be | received | by | the | SPC | on | or | before |
| Opening. | All | Proposal | modifications | or | withdrawals | must | also | be | received | prior | to | Opening. | |||
| The | Oregon | Buys | System | will | not | allow | a | proposal | or | modification | to | be | uploaded | to | the |
| System | after | the | Proposal | deadline. |
4.8 PUBLIC OPENING
| There | will | be | no | public | opening | of | proposals. | Proposals | received | will | not | be | available | for |
| inspection | until | after | the | evaluation | process | has | been | completed | and | the | notice | of | intent | to |
| award | is | issued | pursuant | to | OAR | 125-247-0630. |
4.9 PROPOSAL REJECTION
Agency may reject a Proposal for any of the following reasons:
| • Proposer | fails | to | substantially | comply | with | all | prescribed | RFP | procedures | and |
| requirements, | including | but | not | limited | to | the | requirement | that | Proposer’s | authorized |
| representative | sign | the | Proposal. |
| • Proposer | has | liquidated | and | delinquent | debt | owed | to | the | State | or | any | department | or |
| agency | of | the | State. |
| • Proposer | fails | to | meet | the | responsibility | requirements | of | ORS | 279B.110. | |||
| • Proposer | makes | any | contact | regarding | this | RFP | with | State | representatives | such | as | State |
https://oregonbuys.gov/bso
OPDC Financial/Case Management System RFP Page 19 of 46
| employees | or | officials | other | than | the | SPC | or | persons | authorized | by | the | SPC, | or |
| inappropriate | contact | with | the | SPC. |
| • Proposer | attempts | to | influence | a | member | of | the | Evaluation | Committee. | |||
| • Proposal | is | conditioned | on | Agency’s | acceptance | of | any | other | terms | and | conditions | or |
| rights | to | negotiate | any | alternative | terms | and | conditions | that | are | not | reasonably | related | to |
| those | expressly | authorized | for | negotiation | in | the | RFP | or | Amendment(s). |
4.10 EVALUATION PROCESS
4.10.1 Source Selection Process/Basis of Award
| The | Agency | intends | to | award | one | Contract | resulting | from | this | solicitation | to | the | Proposer | ||
| whose | proposal | is | the | most | advantageous | to | the | Agency. | The | Agency | intends | to | award | the | |
| Contract | resulting | from | this | Solicitation | to | the | Proposer | with | the | highest | overall | scored | |||
| proposal, | taking | into | account | all | evaluation | criteria. |
| The | Evaluation | Committee | will | look | beyond | the | adjectival | ratings | and | perform | an | overall | |||
| qualitative | assessment | of | the | proposals | determined | to | be | within | the | competitive | range | in | |||
| determining | the | offer | that | is | considered | to | be | in | the | best | interest | of | (most | advantageous | to) |
| the | Agency. |
The Agency may reject any or all proposals if such action is in the Agency’s interest.
The Agency may, at its discretion, waive informalities and minor irregularities in proposals received.
| Exchanges | with | Proposers | after | receipt | of | a | proposal | do | not | constitute | a | rejection | or |
| counteroffer | by | the | Agency. |
4.10.2 Responsiveness and Responsibility Determination
4.10.2.1.1 Responsiveness determination
| A | Proposal | received | prior | to | Opening | will | be | reviewed | to | determine | if | it | is | Responsive |
| to | all | RFP | requirements | including | compliance | with | Section | 3.1 | (Minimum | |||||
| Qualifications) | and | Section | 3.2 | (Minimum | Submission | Requirements). | If | the | Proposal | |||||
| is | unclear, | the | SPC | may | request | clarification | from | Proposer. | However, | clarifications | ||||
| may | not | be | used | to | rehabilitate | a | non-Responsive | proposal. | If | the | SPC | finds | the | |
| Proposal | non-Responsive, | the | Proposal | may | be | rejected; | however, | Agency | may | waive | ||||
| mistakes | in | accordance | with | OAR | 137-047-0470. |
4.10.2.1.2 Responsibility Determination
| Agency | will | determine | if | an | apparent | successful | Proposer | is | Responsible | prior | to | |
| award | and | execution | of | the | Contract. | Proposers | shall | submit | a | signed | Responsibility | |
| Inquiry | form | (Attachment | E) | with | Proposal. |
OPDC Financial/Case Management System RFP Page 20 of 46
At any time prior to award, Agency may reject a Proposer found to be not Responsible.
4.10.3 Evaluation Criteria and Scoring
| Each | proposal | meeting | all | Responsiveness | requirements | will | be | independently | |||
| evaluated | by | members | of | the | Evaluation | Committee. | Evaluators | will | assign | a | |
| score | from | 0-10 | for | the | Background | and | Experience | (4.10.3.1) | and | Project | |
| Implementation | Plan | (4.10.3.3) | Criteria | listed | below. | Scoring | for | Criteria | 4.10.3.2 | ||
| Proposed | System | Capabilities, | and | 4.10.3.4 | Price | Proposal, | will | be | auto-scored | as | |
| explained | further | below. |
The following weighting provides an indication of each criterion’s relative importance.
Background and Experience – 15% Executive Summary Organization’s Profile Organization’s Experience
Weight 15%
Proposed System Capabilities – 30% Weight 30% System Features and Functions aligned with Requirements Traceability Matrix
Project Implementation Plan – 30% Weight 30%
Plan and Schedule Proposed Team
Project Management Technical and Support Requirements
System Cost – 25% Weight 25%
TOTAL 100 %
SCORE EXPLANATION
| OUTSTANDING | - | Response | meets | all | the | requirements | and | has | demonstrated | in | a | |
| clear | and | concise | manner | a | thorough | knowledge | and | understanding | of | the | subject | |
| matter | and | project. | The | Proposer | provides | insight | into | its | expertise, | knowledge, | and | |
| understanding | of | the | subject | matter. |
| 6 | – | 9 | ||||||||
| VERY | GOOD | – | Response | provides | useful | information, | while | showing | experience | and |
| knowledge | within | the | category. | Response | demonstrates | above | average | knowledge | ||
| and | ability | with | no | apparent | deficiencies | noted. |
| ADEQUATE | – | Response | meets | all | requirements | in | an | adequate | manner. | Response |
| demonstrates | an | ability | to | comply | with | guidelines, | parameters, | and | requirements | |
| with | no | additional | information | put | forth | by | the | Proposer. |
1 – 4 FAIR – Proposer meets minimum requirements but does not demonstrate sufficient knowledge of the subject matter.
| RESPONSE | OF | NO | VALUE | – | An | unacceptable | response | that | does | not | meet | the | |
| requirements | set | forth | in | the | RFP. | Proposer | has | not | demonstrated | knowledge | of | the | |
| subject | matter. |
OPDC Financial/Case Management System RFP Page 21 of 46
4.10.3.1 Background and Experience
• How well does the Proposer demonstrate their understanding of the Agency’s needs and requirements?
| • How | well | does | the | Proposer’s | Personnel | align | with | the | project | requirements? |
| • How | well | does | the | Proposer | present | comparative | successful | implementations | of | their |
Software product?
4.10.3.2 Proposed System Capabilities
| • How | well | does | the | proposed | system | align | with | the | requirements | and | deliverables | listed | |
| in | the | Requirements | Traceability | Matrix? | The | Requirements | Traceability | Matrix | will | ||||
| automatically | score | each | Proposer’s | response | in | accordance | with | each | element’s | priority | |||
| in | the | Matrix. | Refer | to | the | Requirements | Traceability | Matrix | Instruction | page | for | further |
clarification.
4.10.3.3 Project Implementation Plan
| • How | well | does | the | proposer | provide | clear, | concise, | and | complete | ||
| explanations | for | each | of | the | required | Scope | of | work | elements | 1-8 | as |
| described | in | Section | 3.3.2.2, | Statement | of | Work | Response? |
| • How | well | does | the | proposer | provide | clear, | concise, | and | complete |
| explanations | for | their | Technical, | Configuration | and | User | Training | and | |
| Support | Services | (Item | 9, | Section | 3.3.2.2)? |
4.10.3.4 Price Evaluation
| The | SPC | will | conduct | the | price | evaluation. | The | SPC | will | award | a | price | score | to | each | Price | |
| Proposal | based | upon | the | percentage | of | the | proposed | price | as | compared | to | the | lowest | ||||
| Proposer’s | price | using | the | following | formula: |
| lowest | price | of | all | ||
| Proposers | X | price | weighting | = | price |
score price being scored
4.10.4 Preferences
4.10.4.1 Oregon Supplies and Services
| Agency | prefers | Oregon | goods | and | services, | and | for | evaluation | purposes, | per | ORS | |
| 279A.128, | Agency | shall | subtract | 5% | from | the | price | for | any | Proposer | proposing | all |
| Goods | fabricated | or | processed | or | all | Services | performed | entirely | in | Oregon | before | |
| calculating | the | price | score. |
OPDC Financial/Case Management System RFP Page 22 of 46
4.10.4.2 Reciprocal Preference
| For | evaluation | purposes | per | OAR | 125-246-0310, | Agency | shall | add | a | percentage | ||
| increase | to | each | out-of-state | Proposer's | Proposal | price | that | is | equal | to | the | percentage |
| preference, | if | any, | given | to | a | Resident | Proposer | in | the | Proposer's | state. |
4.11 RANKING OF PROPOSERS
| After | any | applicable | preference | has | been | applied, | the | SPC | will | determine | the | rank | of | each |
| Proposal, | with | the | highest | score | receiving | the | highest | rank, | and | successive | rank | order | ||
| determined | by | the | next | highest | score. |
4.11.1 Next Step Determination
| The | Agency | may, | in | Agency’s | sole | discretion, | determine | an | apparent | successful | Proposer | with |
| no | additional | rounds | of | competition. | If | additional | rounds | are | conducted, | Agency | will | rank |
| advancing | Proposers | at | the | conclusion | of | each | subsequent | round | and | may | determine | an |
| apparent | successful | Proposer | at | any | time | during | the | solicitation | process. |
Additional rounds of competition may consist of, but will not be limited to:
| • Presentations/Demonstrations/Additional | Submittal | Items | |||
| • Discussions | and | submittal | of | revised | Proposals |
| • Serial | or | simultaneous | negotiations | ||
| • Best | and | Final | Offers |
4.11.2 Competitive Range Determination
| If | Agency, | in | its | sole | discretion, | determines | that | one | or | more | additional | rounds | of | |
| competition | is | necessary, | it | will | select | a | Competitive | Range | to | indicate | the | Proposers | that | |
| will | be | invited | to | participate | in | a | subsequent | round. | The | Competitive | Range | may | include | |
| all, | or | at | Agency’s | sole | discretion, | some | (based | primarily | on | a | natural | break | in | the |
| distribution | of | scores), | of | the | Proposers | from | a | previous | round. | Agency | will | post | a | notice |
| in | OregonBuys | of | its | Competitive | Range | Determination | and | provide | details | about | the | |||
| process | and | schedule | for | the | subsequent | round. |
4.11.3 Competitive Range Protest
| Proposers | excluded | from | a | round | may | submit | a | Written | protest | of | Competitive | Range. |
| Protests | must: |
| • Be | emailed | to | the | SPC; | |
| • Reference | the | OregonBuys | bid | number | ; |
| • Identify | Proposer’s | name | and | contact | information; |
https://www.naspo.org/reciprocity1
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