J.1(b)_Attachment_10_-_PPQ_-_Attachment_01_to_Amendment_01.docx

CLIENT AUTHORIZATION LETTER

DATE (TBD)

Dear Client:

We are currently responding to a request for proposal (RFP) for the NASA Ames Research Center Technical Services for Aerospace Modeling and Simulation (SimLabs) III procurement. The major objectives of the contract include successful preparation and operation of simulations, collection of research data, and the continuing maintenance and upgrade of simulator facilities, as well as development, test, and validation of advanced air traffic management automation tools.

NASA Ames Research Center is continuing to place increased emphasis on past performance as a source selection factor. As such, a requirement of its solicitation is that past clients of ours be identified and asked to participate in the evaluation process by providing information about our relevant past performance.

We have identified ____________________ of your organization as the point of contact based on his/her knowledge concerning our work.

Please help us by completing the enclosed Past Performance Questionnaire and forwarding it directly to Bethany McClave, Contracting Officer, by email to: bethany.a.mcclave@nasa.gov.

A response to this questionnaire is requested to the above address no later than _______.

Thank you for completing this questionnaire. Any questions may be directed to the undersigned. Sincerely, Enclosure

Amendment 01 NNA17568278R J.1 (b) Attachment 10

This form contains Source Selection Information when completed.

Please use the following adjectival ratings to respond to the questions on the following pages. Please select one rating per statement, using the following definitions and provide additional remarks to further explain any Excellent or Poor rating, as well as in response to the more detailed questions.

Definition of Ratings

Past Performance Questionnaire Contract Information Offeror:

Contract Name:

Contract Number:

Agency/Company/ Organization Name:

Point of Contact Name:

Point of Contact Phone/Email:

General Contract Information Please provide the following information about this contract and the Offeror's role:

1. Provide a brief description of services provided by the Offeror under this contract.

2. Given what you know today about the contractor's ability to perform in accordance with this contract’s requirements, would you recommend them for similar requirements in the future?

3. Type of Contract

4. Method of Competition

5. Period of Performance (including extensions/options):

6. Total Contract Value (including all options): $________________________________

7. Briefly describe any change(s) from original contract value (including cost overruns):

8. Was there a cost overrun? ( ) Yes ( ) No If yes, please explain (please address any overruns in direct and indirect costs (such as increases in overhead rates) and their impact on overall cost performance):

9. What are the total contract expenditures to date (cost/fees to date based on invoices, reports, etc.)?

10. If this is/was an award fee contract, please provide award fee percentages earned for the last year. Please provide the rating scale used to determine such percentages.

11. Level of Support for Services Provided Enter the number of employees that the Offeror provided under this contract for each of the specific services listed. Also indicate the total number of employees provided by the Offeror across the entire contract.

*Total number of employees may include more than just those identified in the specific services.

Please rate the Offeror’s performance under this contract for the specific services, functions, or issues listed below. Please ensure that the rating is consistent with the Definition of Ratings provided.

(Please circle)

Please provide an explanation for any Excellent or Poor ratings above. Also include any other comments about the Offeror’s technical performance on this contract, including any relevant metrics used; positive or negative trends; any problems in delivered hardware or software, including any mishaps or failures; and any specific steps taken to enhance technical performance or overcome technical issues and the impact.

Please provide any relevant examples of the contractor demonstrating flexibility and effectiveness in dealing with unexpected changes to technical and/or schedule requirements and discuss the impact.

Please provide any relevant examples of the contractor demonstrating innovative and resource-efficient approaches and discuss the impact.

Please rate the Offeror’s performance under this contract for the specific services, functions, or issues listed below. Please ensure that the rating is consistent with the Definition of Ratings provided.

(Please circle)

Please provide an explanation for any Excellent or Poor ratings above. Also include any other comments relevant to the Offeror’s contract management performance on this contract, including any relevant metrics used, positive or negative trends, and any specific steps taken to enhance contract management performance or overcome contract management issues and the impact.

Provide any relevant examples of the contractor establishing employee performance standards, cross-training, recognizing outstanding performance, handling of any labor-related issues such as the arbitration of grievances by employees, or dealing with underperforming employees, and discuss the impact.

Please provide any relevant examples of the contractor demonstrating proactive measures to identify and resolve issues or enhance performance and discuss the impact.

Please provide any relevant examples of interfacing by corporate management with local contract management or Government counterparts to resolve a problem and discuss the impact.