N6945024R0018 SECTION C Amend 0004.pdf

Section C – 0100000

General Information

N6945024R0018

NAS Jacksonville MFSS

Amendment 0004

0100000 – General Information

Spec Item Title

1 General Information

1.1 Outline of Services

1.2 Acquisition of Additional Work

1.3 Background Information

1.4 Navy PBSA Approach

1.5 Standard Template

1.6 Related Information

1.7 Verification of Workload and Conditions

1.8 Contractor's Knowledge

1.9 Technical Proposal Certification

N6945024R0018

Spec Item Title Description

1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work

Statement (PWS) at Naval Air Station Jacksonville, Florida and outlying areas supported by this installation under a performance-based contract that is comprised of both Recurring Work and Non-Recurring Work Items.

The PWS is organized into annexes. Annex 1 is "General Information".

Annex 2 contains the on-site project management and administration requirements. Annexes 3 through 18 contain the technical requirements.

The annex numbers are identified as 1 through 18 in the description column, but the fully expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page).

Annex 1 General Information

Annex 2 Management and Administration

Annex 3 Command and Staff – N/A

Annex 4 Public Safety – N/A

Annex 5 Air Operations – N/A

Annex 6 Port Operations – N/A

Annex 7 Ordnance – N/A

Annex 8 Range Operations – N/A

Annex 9 Health Care Support – N/A

Annex 10 Supply – N/A

Annex 11 Personnel Support – N/A

Annex 12 Morale, Welfare and Recreation Support – N/A

Annex 13 Galley – N/A

Annex 14 Housing – N/A

Annex 15 Facilities Support

1503010 Custodial

1503020 Pest Control

1503030 Integrated Solid Waste Management

1503050 Grounds Maintenance and Landscaping

Annex 16 Utilities – N/A

Annex 17 Base Support Vehicles and Equipment – N/A

Annex 18 Environmental – N/A

1.2 Acquisition of

Additional Work

The Government reserves the right to acquire additional services at additional locations, within the scope of the annexes and areas included in

Spec Item 1.1 Outline of Services, in addition to the services and locations identified in the requirements of this contract. Additional services will be incorporated into the contract in accordance with the CHANGES clause, SECTION I or ordered under the non-recurring work provisions of the contract. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.

1.3 Background Information Naval Air Station Jacksonville is a multi-mission base hosting more than

100 tenant commands, and employing more than 21,000 active duty and civilian personnel. It is located on the west bank of the St. Johns River in

Duval County, Florida. The Naval Air Station occupies 3,896 acres and is the largest Navy base in the Southeast Region and third largest in the

N6945024R0018 nation. As a master air and industrial base, Naval Air Station Jacksonville supports U.S. and allied forces specializing in anti-submarine warfare and training of the best aviators in the world.

Major tenant commands include:

Fleet Readiness Center Southeast (FRCSE) is the Naval Air Systems

Command (NAVAIR) maintenance, repair and operations depot for NAS

Jacksonville. Staffed at over 5,000 DoN Civilian Employees, Contractors, and Military personnel, Fleet Readiness Center Southeast is the largest employer in Northeast Florida/Southern Georgia region.

Defense Health Agency (DHA) provides administration and management of Naval Hospital Jacksonville and its branch health clinics, while Navy

Medicine retains principal responsibility for operational readiness of the medical force. Navy Medicine provides high quality, economical health care to beneficiaries in wartime and in peacetime. Highly trained Navy

Medicine personnel deploy with Sailors and Marines worldwide -providing critical mission support aboard ship, in the air, and on the battlefield. At the same time, Navy Medicine's military and civilian health care professionals are providing care for uniformed services' family members and retirees at military treatment facilities around the globe.

1.4 Navy PBSA Approach The Navy’s approach to performance-based service acquisition (PBSA) includes four component parts, which are 1) performance outcomes, 2) measurable standards, 3) consideration of incentives, and 4) performance assessment plan.

1.5 Standard Template Key to implementing the PBSA approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs.

The standard template contains 18 standard annexes. Annex 1 will always contain General Information that is relevant to the entire scope of the contract. Annex 2 contains Management and Administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 and their associated sub-annexes contain the General Information, Management and Administration requirements, Performance Objectives, Related Information, and Performance Standards that are relevant to that technical annex. Except where otherwise stated, Annexes 3 through 18 and their associated sub-annex requirements are not relevant to one another. Within each technical annex and sub-annex, the organization of information and requirements are also standardized. Specification Item 1 will always contain General Information. Specification Item 2 will always contain the Management and Administrative requirements. Specification

Item 3 will always contain the Recurring Work requirements.

Specification Item 4 will always contain the Non-Recurring Work requirements. Requirements and standards for higher-level specification items apply to all subordinate specification items, e.g., Specification Item

3 standards apply to all recurring work specification items. Specification

Item 3.1 is applicable to all 3.1 subordinate specification items.

Specification Items 3.2 and 3.3 are not considered subordinate to 3.1 nor are they considered subordinate to one another. All costs associated with https://en.wikipedia.org/wiki/Fleet_Readiness_Center_Southeast https://en.wikipedia.org/wiki/Naval_Air_Systems_Command https://en.wikipedia.org/wiki/Naval_Air_Systems_Command

N6945024R0018

Annexes 1 and 2 and Specification Items 1 and 2 shall be priced, and their price shall be allocated pro rata share the Exhibit Line Items.

1.6 Related Information There are four types of Related Information that can be found in the

Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors’ to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked

“Informational Notes” throughout Annexes 1 through 18 and their associated sub-annexes are subject to this disclaimer. Offerors’ may not rely upon the "Informational Notes" as material representations of the

Government. Information provided in "Informational Notes" does not create a contractually binding requirement on either party.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.7 Verification of

Workload and

Conditions

Throughout the PWS, the workload data is generally referred to as being located in Sections C and J. Section C provides data such as descriptions, specifications, and the statement of work. Section J provides data such as system descriptions, maps, floor plans, and tables to represent the type and location of services to be provided.

All facilities, systems, and assets identified in this contract shall be accepted by the Contractor in "AS-IS" condition. The Contractor is fully responsible for all work up to and including the limits of liabilities specified.

As prescribed in FAR 52.237-1, offerors or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

1.8 Contractor's Knowledge The Navy expects to receive insightful management from its contractors.

This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle. Although performance work statements will typically contain several levels of

N6945024R0018 performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.9 Technical Proposal

Certification

The Contractor warrants that its proposal incorporated herein by reference in Section A – Solicitation/Contract Form including, but not limited to, proposed approaches, staffing, methodology, or work plans, will meet the performance objectives and standards set forth in this contract during execution thereof. The Contractor is not excused from meeting such performance objectives and standards in the event such proposal proves inadequate as conceived or executed to meet such performance objectives and standards. The Contractor understands that it bears all of the cost and performance risk associated with adopting acceptable additional (and/or alternative) means or methods of meeting the performance objectives and standards.

Section C – 0200000

Management and Administration

N6945024R0018

0200000 – Management and Administration

2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.3.1 Formal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits and Licenses

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Directives, Instructions, and References

2.3.8 Invoicing Procedures

2.3.9 Forms

2.4 Government-Furnished Items

2.4.1 Government-Furnished Facilities

2.4.2 Government-Furnished Utilities

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Dissemination of Information

2.6.2 Work Reception

2.6.3 Work Control

2.6.4 Work Schedule

2.6.5 Deliverables

2.6.6 Service Interruptions

2.6.7 NAVFAC Maximo

2.6.7.1 NAVFAC Maximo Data

2.6.7.2 NAVFAC Maximo Method of Data Entry

2.6.7.3 NAVFAC Maximo Access

2.6.7.4 NAVFAC Maximo Training

2.6.8 Quality Management System (QMS)

2.6.8.1 Quality Management (QM) Plan

2.6.8.2 Quality Inspection and Surveillance

2.6.8.3 Quality Inspection and Surveillance Report

2.6.9 Property Management Plan

2.6.10 System and Equipment Replacement

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

2.7.1.2 Quality Manager

2.7.1.3 Site Safety and Health Officer (SSHO)

N6945024R0018

2.7.2 Employee Requirements

2.7.2.1 Employee Certification and Training

2.7.2.2 Employee Appearance

2.7.2.3 Employee Conduct

2.7.2.4 Identification as Contractor Employee

2.7.2.5 Removal of Employees

2.7.2.6 Proof of Legal Residency

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 DBIDS Program

2.8.4.2 DBIDS Credentials

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.6.2 Airfield Vehicle Operations

2.8.7 Security Clearances

2.8.8 Access to Controlled Unclassified Information

2.8.9 Access to Government Information Technology (IT), Operating Technology (OT), and Facility

Related Control Systems (FRCS)

2.8.10 Employee Status

2.8.11 Cameras and Recording Devices

2.9 Contractor Safety Program

2.9.1 Contractor Safety Requirements

2.9.1.1 Experience Modification Rate (EMR)

2.9.1.2 OSHA Days Away From Work, Restricted Duty, or Job Transfer (DART) Rate

2.9.2 Accident Prevention Plan (APP)

2.9.3 Activity Hazard Analysis (AHA)

2.9.4 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.9.4.1 Alcohol and Drug Abuse Prevention Plan

2.9.4.2 Chemical Hazard Communication Program

2.9.4.3 Confined Space Program

2.9.4.4 Critical Lift Plan

2.9.4.5 Fall Prevention and Protection Plan

2.9.4.6 HF Radiation Protection Plan

2.9.4.7 Airfield and Aircraft Operations Plan

2.9.4.8 Pathogen Exposure

2.9.4.9 Control of Hazardous Energy (lockout/tagout)

2.9.5 Crane Operations

2.9.5.1 Crane Inspections

2.9.5.2 Rigging Gear

2.9.5.3 Crane Operators

2.9.6 Accident and Damage Reporting

2.9.6.1 Accident Reporting and Notification Criteria

2.9.7 Fire Protection

2.9.8 Monthly On-Site Labor Report

2.9.9 OSHA Citations and Violations

2.9.10 Safety Inspections and Monitoring

N6945024R0018

2.9.11 Safety Certification

2.9.12 Safety Apparel on Jobsites

2.9.13 Emergency Medical Treatment

2.9.14 Excavations

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 Sampling, Testing and Laboratory Services

2.10.2.2 ODS Requirements for Refrigerant Recycling

2.10.2.3 Solid Waste Management and Recycling

2.10.2.4 Non-Regulated Waste Disposal

2.10.2.5 Regulated Waste Disposal

2.10.2.6 Universal Waste

2.10.2.7 Spill Prevention, Containment, and Clean-up

2.10.2.8 Hazardous Material Management

2.10.2.9 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.10 Noise Control

2.10.2.11 Salvage

2.10.2.12 Asbestos Containing Material (ACM)

2.10.2.13 Clean Air Act (CAA)

2.10.2.14 Stormwater Pollution Prevention

2.10.2.15 Fuel Storage Tanks

2.10.3 Sustainable Procurement and Practices

2.10.3.1 Environmentally Preferable Products

2.10.3.2 Use of Recovered Materials

2.10.3.3 Use of Biobased Products

2.10.4 Used Oil Recycling

2.11 Disaster Preparedness

2.12 Warranty Management

2.13 Recurring Work Procedures

2.13.1 Recurring Work Preparation of Proposals

2.13.2 Notification to the Government for Work Above the Recurring Work Limitations

2.13.3 Recurring Work Exhibit Line Item Numbers (ELINs)

2.14 Non-Recurring Work

2.14.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.14.1.1 Acceptance and Performance

2.14.1.2 Invoicing and Receiving Payment

2.14.2 Unit Priced Labor (UPL)Work (Negotiated)

2.14.2.1 Non-Recurring Work Preparation of Proposals

2.14.2.1.1 Labor Requirements

2.14.2.1.2 Direct Material and Construction Equipment Requirements

2.14.2.2 Issuance of Final Task Order

2.14.3 Non-Recurring Work ELINS

2.15 Phase In/Out Plan

N6945024R0018

0200000 - Management and Administration

2 Management and

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0200000-01.

2.2 General

Information

2.2.1 Government

Regular Working

Hours

The Government's regular working hours are from 0700-1600, five days per week, Monday through Friday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this

PWS. Work in certain annexes or sub-annexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the

Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours must be authorized by the KO prior to commencement of work.

2.2.1.1 Observed Federal

Holidays

The Government observes the following holidays: New Year’s Day, Martin

Luther King Jr.’s Birthday, President’s Day, Memorial Day, Juneteenth

National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.2 Restriction to

Contractor

Working Hours

If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written

Request to Work Outside Government’s Regular Working Hours per Section

F. Excludes work to be performed during specified hours.

2.2.2 Wage

Determinations

Wage Determinations are included in J-0200000-02.

2.2.3 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier

(i.e., spec item 3.1) based on the composite work requirements.

2.3 General

Administrative

Requirements

2.3.1 Required

Conferences and

Meetings

The Contractor may be required to attend administrative and coordination meetings. The Contractor shall provide sign-in sheets, prepare minutes of all meetings, and submit per Section F for review and comments. Comments received within two working days shall be incorporated into the minutes and a copy of the final revision shall be submitted per Section F for concurrence.

The Contractor shall attend meetings as shown in J-0200000-03.

2.3.2 Training for

Maintenance and

Operation of New and Replacement

Systems and

Equipment

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

2.3.3 Partnering The Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who may receive services, principal individuals from NAVFAC, the performance

N6945024R0018 assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and sub-contractor teams, including senior management personnel must participate.

The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

The goal of Partnering is to develop a cohesive team with common purpose, commitment and established communication processes.

2.3.3.1 Formal Partnering The initial session should be scheduled concurrent with the Pre-Performance

Conference and held no later than 30 days after award. The initial Partnering

Meeting will be at least one day in duration and held at a neutral location off the installation that is acceptable to the Contractor and to the Government.

Follow-on sessions should be scheduled every three to six months and typically last a half day or less. The frequency, duration, and locations of follow-on sessions should be agreed to by both parties during the initial

Partnering Meeting. The Contractor shall pay all costs associated with the partnering effort including facilitator, meeting room, and other incidental items. Before the partnering session, the Contractor shall coordinate with the facilitator the requirements for incidental items (audio-visual equipment, computer(s), two easels, flipchart paper, colored markers, notepaper, pens/pencils, colored flash cards, etc.) and have these items available at the partnering session. The Contractor will provide copies of any documents used for the Partnering Meeting for distribution to all attendees. The facilitator must be acceptable to both the Contractor and the Government.

The participants shall pay their own costs for meals, lodging, and transportation associated with partnering.

2.3.3.2 Contract Partnering

Administration

Upon award, the ACO will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering. Commence discussions with the Contractor to select a facilitator and location that are acceptable to both partners. A partnership agreement, The Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members

(stakeholders who attended the initial session, and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.

2.3.3.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

* President/Vice President

* Project Manager

* Quality Manager

* Site Safety and Health Officer

Sub-contractor Reps

N6945024R0018

2.3.4 Permits and

Licenses

The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable

Federal, state and local laws and regulations. The Contractor shall submit copies of Permits and Licenses per Section F.

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause

52.228-5, INSURANCE – WORK ON A GOVERNMENT

INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of

Insurance

The Certificate of Insurance shall provide for at least 30-calendar days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.5.2 Minimum

Insurance Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and state worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in states where worker's compensation may not be written by private carriers

Other as required by state law

2.3.6 Protection of

Government

Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of Contractor negligence under this contract to their original condition at no cost to the

Government.

2.3.7 Directives, Instructions, and

References

Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of

Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are listed in J-0200000-04. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.8 Invoicing

Procedures

Refer to Section G for invoicing instructions. Invoicing shall be performed through Wide Area Workflow (WAWF) and the Procurement Integrated

Enterprise Environment (PIEE) system. Invoices shall be submitted in a format compatible with the most recent Government installed Microsoft

Office Version (currently 2016). Invoice data shall be capable of being sorted by CLIN, annex/sub-annex, spec item, spec item title, and ELIN/Sub-ELIN.

Invoices should be revised by changing the quantity from 12 MO to 1 MO and include the quantity of Service Order completed versus 1/12th of quantity included in the period of performance.

2.3.9 Forms Forms referenced in this Annex, e.g. accident reporting, and damage reporting are included among the Forms in J-0200000-05.

2.4 Government-

Furnished Items

Except for items identified below as Government-Furnished, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, N6945024R0018 facilities, transportation, incidental engineering, and other items necessary to provide the services described in this Performance Work Statement (PWS).

Government-Furnished Items will be provided in "AS-IS" condition and their use is at the option of the Contractor. The total or partial breakdown or failure of Government-Furnished Items shall not relieve the Contractor of the responsibility to perform the requirements of this contract.

The Contractor shall provide periodic servicing, maintenance, and repair of the Government-Furnished Items accepted for use at no additional cost to the

Government. Servicing, maintenance, and repair shall be provided in +-accordance with the manufacturer’s recommendations. The Contractor shall generate work orders in NAVFAC Maximo per Spec Item 2.6.7 for all servicing, maintenance, and repair activities performed on Government-

Furnished Items.

At the completion of the contract, all Government-Furnished Items shall be returned to the Government in the same condition as received, except for reasonable wear and tear. Government-Furnished Items, which becomes worn out due to normal wear and tear, shall be returned to the Government and its replacement shall be the responsibility of the Contractor at no additional cost to the Government. The Contractor shall be responsible for the cost of any repairs or replacement caused by Contractor negligence or abuse.

The Government may inspect Government-Furnished Items at any time and without notice.

2.4.1 Government-

Furnished Facilities

The Government will make available to the Contractor certain facilities for use in connection with this contract. The use of these facilities for any other purposes is prohibited.

The Contractor shall be responsible and accountable for the facilities accepted for use and shall take adequate precautions to prevent fire hazards, odors, and vermin. Janitorial and refuse collection services for the facilities shall be provided by the Contractor. The Contractor shall obtain written approval from the KO prior to making any modifications or alterations to the facilities.

A list of the facilities that will be made available to the Contractor is provided in J-0200000-06.

2.4.2 Government-

Furnished Utilities

The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site. Provide and maintain backflow prevention devices on connections to domestic water lines and electrical transformer provisions on connections to electric lines.

Meet all Federal, State, local, and installation codes and regulations for backflow prevention devices and electrical transformer provisions. Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.

The Contractor is responsible for the cost of all utilities at all Government-provided facilities and any additional Contractor-owned facilities, at prevailing Naval Station rates. The Contractor will be billed directly for all utilities provided to all Contractor occupied facilities. Utility rates billed to the Contractor will be at the following rates:

N6945024R0018

1. Electrical - the current rate for electrical services is $127.63 MWH

2. Water - the current rate for water is $2.36 per KGAL

3. Wastewater (Sewage) - the current rate for sewage services is $7.08 per

KGAL.

Variations in Rates: Utility rates are subject to change. Changes in one or more utility rates shall not be basis for adjustment to the contract price or a claim unless the deviation from the quoted price for a utility rate exceeds

15%. When a utility rate varies by more than 15%, the contract price will be adjusted to reflect the amount the actual charge exceeds the rate quoted.

However, the Government will only be liable for the amount of cost exceeding 15% of the rate quoted. For example, if a quoted rate increases by

16%, the Government will only be liable for 1% of the rate increase. Vice versa if the quoted rate decreases by 16%.

Historically, electrical and water utility consumption at the Facilities provided for Contractor use has averaged approximately 75.66 MWH of electricity and

58.31 KGAL of water and wastewater annually. However, historical data associated with contracts prior to this solicitation may present data that may not be representative of the requirements specified in this contract.

2.5 Contractor-

Furnished Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements.

Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Safety Data Sheets (SDS) or Manufacturer’s Data

Cut Sheets of Materials used in this contract per Section F.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Dissemination of

Information

DoD policy limits the dissemination of certain information. Instructions, Directives, and References not releasable to the public, e.g., Floor Plans, Maps, and Standard Operating Procedures, will be made available after contract award to the successful offeror with appropriate credentials and a need to know.

2.6.2 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble/service calls and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

2.6.3 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in

N6945024R0018 conformance with the quality standards established herein. Verbal scheduling and work status updates shall be provided per Section F. A status update of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following workday for inquiries after regular working hours.

The Contractor shall provide work schedules for both Recurring and Non-

Recurring Work per Section F. At a minimum, work schedules shall include:

• Description of service(s) to be accomplished

• Location

• Date service(s) are scheduled to be accomplished

2.6.4 Work Schedule The Contractor's work shall not interfere with normal Government business.

In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The

Contractor shall provide written notification of any difficulty in scheduling work due to Government controls, per Section F. At a minimum, the notification shall include the following:

• The date and time the work was initially coordinated.

• The name and phone number of the Government person with whom the work was initially coordinated.

• The name and phone number of the Government person who prevented the work from being performed as previously coordinated.

• The alternative date and time, the Government person requested the work be accomplished.

2.6.5 Deliverables Except where otherwise stated, Deliverable requirements are specified in

Sections C, F, H, I, J, and within the Directives, Instructions, and References.

The Contractor shall submit accurate and complete documents within the specified timeframes. The Contractor shall revise/modify deliverables, as directed by the KO, at no additional cost to the Government. Status of

Deliverables shall be provided per Section F.

Except where otherwise specified, all deliverables shall be submitted electronically in a Microsoft Office Version 2016 compatible format.

Deliverables shall include the company name, contract number, contract title, date, and shall be unprotected and capable of being sorted by CLIN, work order number, asset number, section, annex/sub-annex, spec item and

ELIN/Sub-ELIN or clause. All formulas shall be traceable.

All deliverables for DHA requirements shall be submitted both electronically and hard copy.

Government acceptance of deliverables shall not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

2.6.6 Service

Interruptions

If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, COR, affected tenants, and customers in accordance with local procedures per Section F. If the discontinued service is due to an emergency breakdown, the Contractor shall notify the KO, COR, affected tenants, and customers as soon as

N6945024R0018 practicable and provide the status of repairs, as directed by the KO, until normal operation is restored.

Scheduled utility outages and interruptions to equipment, system(s) operation, or other services shall be scheduled after hours of operation.

The Contractor shall shutdown, restart, and perform operational checks on all equipment affected by both scheduled and unscheduled utility outages and service interruptions, at no additional cost to the Government.

2.6.7 NAVFAC Maximo NAVFAC Maximo is the Computerized Maintenance Management System

(CMMS) used by the Government for work order history, asset management, and condition assessment. Regardless of the method of entry, the Contractor is responsible for the completeness and accuracy of data within the NAVFAC

MAXIMO. The Contractor shall provide all required data for NAVFAC

MAXIMO as identified in 2.6.7.1. The required data is the sole property of the Government and the Government does not convey to the Contractor any right to ownership of data contained in NAVFAC MAXIMO. NAVFAC

MAXIMO is the system of record and supersedes all other sources of information provided to the Government during performance of this contract.

Informational Note:

Not all supported commands’ assets are included in NAVFAC Maximo. Not all of the modules available within the commercial Maximo application are utilized by NAVFAC and the modules utilized may not be fully implemented.

NAVFAC Maximo does not include a detailed inventory of all assets, components, and equipment that the Contractor is required to service under this contract and may include inaccuracies, omissions, and redundancies.

2.6.7.1 NAVFAC Maximo

Data

Required data fields for work orders are indicated in the Work Order

Information provided in J-0200000-07. Asset inventory data requirements are indicated in the Asset Information provided in J-0200000-08.

Specified data shall be provided for all work performed in sub-annex

1503010 Custodial Services, 1503020 Pest Control, and 1503050 Grounds

Maintenance and Landscaping.

Instructions detailing the process for submitting the specified information for

NAVFAC Maximo Data Reporting is provided in J-0200000-09.

2.6.7.2 NAVFAC Maximo

Method of Data

Entry

The Contractor shall provide data for NAVFAC Maximo using the method detailed below:

DIRECT ENTRY: The Contractor shall manually enter required work order and asset data directly into NAVFAC Maximo. The Contractor shall ensure all information is updated by the end of each workday for all work performed.

2.6.7.3 NAVFAC Maximo

Access

The process for obtaining access and establishing NAVFAC Maximo accounts are detailed in the NAVFAC Maximo System Access Procedures provided in J-0200000-10. Security requirements to access Government

Information Technology (IT) systems is provided in Spec item 2.8.9.

Once accounts have been established, NAVFAC Maximo can be accessed at https://maximo.navfac.navy.mil.

https://maximo.navfac.navy.mil/

N6945024R0018

The Contractor shall provide all necessary computer equipment and Internet

Service Provider (ISP) accounts to access NAVFAC Maximo for Direct Entry of required data.

A maximum of five NAVFAC Maximo accounts will be approved for the

Contractor. Changes of personnel requiring NAVFAC Maximo accounts more than once per year may result in required compensation to the

Government for the administrative costs in processing account requests.

The Contractor shall submit a list of personnel requiring NAVFAC Maximo accounts per Section F.

2.6.7.4 NAVFAC Maximo

Training

The Government will provide or make available initial training on NAVFAC

Maximo to Contractor personnel responsible for direct entry of work order and asset data. Additional training will be provided by the Government when there are significant changes to the NAVFAC Maximo software or data entry requirements. Training due to changeover of personnel will be the responsibility for the Contractor. The Contractor will be provided a general user guide, local instructions, and other materials by the Government as reference material for the use of NAVFAC Maximo.

2.6.8 Quality

Management

System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The

Contractor's QMS program shall address:

• Accurate documentation of work processes, procedures, and output measures.

• A systematic procedure for assessing compliance with performance objectives and standards.

• Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

• Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.8.1 Quality

Management (QM)

Plan

The Contractor shall develop and submit a QM Plan per Section F. The QM

Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, the

Contractor shall submit the revised QM Plan for acceptance, per Section F.

The Contractor’s QM Plan shall include, at a minimum, the following:

• Policy and objectives of Quality Management System (QMS)

• Quality organization o List of personnel o Responsibilities & lines of authority o Training and qualifications

• Approach to assuring quality of services provided and conformance with performance objectives and standards

• Methods and procedures for effective planning, operation and control of processes and performance of work

• Procedures for inspection and surveillance of services to include all contractual requirements.

o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis

N6945024R0018 o Corrective action, preventive action, and continuous improvement o Oversight of subcontracted work

• Documentation and records management

• Communication with government (customers)

2.6.8.2 Quality Inspection

and Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF

SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be submitted to the COR after completion/termination of the contract per Section F.

2.6.8.3 Quality Inspection

and Surveillance

Report

The Contractor shall submit a copy of the Contractor Quality Inspection and

Surveillance Report per Section F. The Contractor Quality Inspection and

Surveillance Report shall include a narrative of events, a tabulated summary and results of the quality inspection and surveillance events performed, inspection-driven corrective actions taken and the results attained, and management process adjustments during the previous month. The

Government may adjust the frequency of the submittal based on the

Contractor’s quality of performance.

2.6.9 Property

Management Plan

The Contractor shall establish and maintain a plan that meets the contract clause requirements of Specification Item 2.4, Government-Furnished Items, of this Annex. This plan shall identify the Contractor’s policies, procedures, and practices in receiving and performing physical inventories, key control, repairing and maintaining, preserving and protecting, and reporting the disposition of accepted government property in its possession. The Property

Management Plan shall be submitted per Section F.

2.6.10 System and

Equipment

Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work.

Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use.

2.7 Personnel

Requirements

The Contractor shall comply with the personnel requirements stated below:

2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per

Section F. The Contractor shall provide any additional information requested by the KO or COR necessary to validate their qualifications.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Manager, SSHO, and on-site supervisor(s) and who they will report directly to for this contract.

The Contractor shall provide complete resumes for proposed substitutes and any additional information requested by the KO. Proposed substitutes shall have comparable qualifications to those of the persons being replaced. The

KO will notify the Contractor within 15 calendar days after receipt of all

N6945024R0018 required information of the consent on substitutions. No change in fixed unit prices may occur as a result of key personnel substitutions.

2.7.1.1 Project Manager

(PM)

The Contractor shall provide a PM and designated alternate, as applicable, who shall have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be on-site during the

Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.

The PM shall have at least five years of experience in managing a workforce providing services on contracts of similar size, scope and complexity.

2.7.1.2 Quality Manager The Contractor shall provide a Quality Manager or designated alternate who shall be on-site at all times when the Contractor is performing work during the Government's regular working hours and shall be available on-site within two hours after the Government’s regular working hours. The Quality

Manager or designated alternate shall report directly to a senior corporate official and shall not report directly to the Project Manager.

The Quality Manager or designated alternate shall have fulfilled the following pre-requisite training and experiences before being hired as the Quality

Manager under this contract:

The Quality Manager or designated alternate shall have a current CMQ/OE certification and at least five years of experience in preparing and enforcing

QMS programs on contracts of similar size, scope and complexity. The

Quality Manager or designated alternate shall not be the same person as the

SSHO.

2.7.1.3 Site Safety and

Health Officer

(SSHO)

The SSHO must meet the requirements of EM 385-1-1 Section 1 and ensure that the requirements of 29 CFR 1926.16 are met for the project. Provide a

Safety oversight team that includes a minimum of one Competent Person at each project site to function as the Site Safety and Health Officer (SSHO).

The SSHO or an equally qualified Designated Representative/alternate shall be on-site at all times when work is being performed to implement and administer the Contractor's safety program and government-accepted

Accident Prevention Plan. The SSHO's training, experience, and qualifications shall be as required by EM 385-1-1 paragraph 01.A.17, entitled

SITE SAFETY AND HEALTH OFFICER (SSHO), and all associated sub-paragraphs.

A Competent Person shall be provided for all of the hazards identified in the

Contractor's Safety and Health Program in accordance with the accepted

Accident Prevention Plan, and shall be on-site at all times when the work that presents the hazards associated with their professional expertise is being performed. Provide the credentials of the Competent Persons(s) to the

Contracting Officer for acceptance in consultation with the Safety Office.

The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract.

The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall have completed five years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and

N6945024R0018 complexity in the past or three years’ experience if he possesses a Certified

Safety Professional (CSP) or safety and health degree. The SSHO shall have completed the OSHA 30-hour construction safety class or equivalent and maintain competency through 24 hours of formal safety and health related coursework every four years. The SSHO shall not be the same person as the project manager.

2.7.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

2.7.2.1 Employee

Certification and

Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods.

Records shall be made available for Government review per Section F.

2.7.2.2 Employee

Appearance

The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All

Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.3 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.4 Identification as

Contractor

Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in both verbal communication and electronic or written correspondence.

2.7.2.5 Removal of

Employees

The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.

2.7.2.6 Proof of Legal

Residency

No employee or representative of the Contractor will be admitted to the site of work unless…