Mirion_Response_to_Arizona_Dept_of_Health_Svcs_Bid_No_BPM007426 (2).pdf

PDF 686 KB Posted Mar 19, 2026

Attached to: Radiation Equipment Maintenance, Repair, and Calibration
Solicitation number: BPM007426
Issued by: Maricopa County, Phoenix City, Arizona

About this file

Written by GovTribe AI · Jun 5, 2026

This is a bid response document submitted by Mirion Technologies (Canberra), Inc. to the Arizona Department of Health Services in response to Solicitation Number BPM007426 for maintenance, repair, and calibration services on radiation detection equipment. The contract covers on-site and off-site support services for Mirion HPGe (High Purity Germanium) detectors and associated gamma spectroscopy systems at the Bioassay and Research Center (BRC) located at 4814 South 40th Street, Phoenix, Arizona 85048. The contract term is 12 months with four optional renewal years. The scope of work includes two scheduled on-site customized assistance and performance verification visits annually, two unscheduled emergency on-site visits with a 72-hour response time, non-consumable replacement parts and labor, priority technical support during standard business hours (Monday-Friday, 8:30 a.m. to 5:00 p.m. Eastern Time), software updates, and access to Mirion's customer portal. Mirion explicitly states it provides support only for Mirion-manufactured detectors and does not support non-Mirion HPGe detectors. The contractor identifies itself as the sole source for factory-trained labor and technical services for Mirion products, holding proprietary rights and patents for all hardware and software, with ISO-9001 certification and compliance with ANSI Standard N42.14.

Pricing for the basic on-site customer support agreement for the standard gamma spectroscopy system begins at $22,273 for the base year with annual increases to $26,056 by option year four, with additional line items for individual detectors and components ranging from $1,580 to $5,849. The quotation has a validity period of 120 days, with payment terms of Net 30 upon invoicing (available annually, quarterly, or monthly in advance). Mirion does not comply with several state requirements, including the most-favored-customer pricing clause, providing 3-day reporting on service completion (offering one-week reporting instead), and the unlimited indemnification clause (proposing liability capped at contract value). The contractor also does not comply with requirements for pandemic planning or 48-hour timelines for mailed-in equipment evaluation. Germanium detectors older than 15 years receive best-effort repair support only, with sustainability of parts guaranteed for at least one additional year. The quote was prepared by Sharon Kaika on April 2, 2026, for Hana Hehman, the contact at Arizona Department of Health Services (480-390-7978, hana.hehman@azdhs.gov).

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Customer: Arizona Department of Health Services

150 North 18th Avenue Contract #: New

Suite 530 Quote #: AM-US-MSW-26526424

Phoenix, AZ 85007

Term (Months): 12 w/4 option years

Contact: Hana Hehman

Phone: 480-390-7978 Contract Type: Basic On-Site CSA

Email: hana.hehman@azdhs.gov

Quote Date: 04/02/2026

Quoted By: Sharon Kaika 203-639-2022 Quote Validity: 120 Days

Item # Description

Response to Invitation for Bid No.: BPM007426 Maintenance, repair and calibration on-site and off-site services

Line Item 25 Gamma Spectroscopy Detectors - Various Models

> Support for Mirion HPGe detectors only.

> Mirion does not provide any support services for Non-Mirion HPGe Detectors.

Standard Gamma Spectroscopy System with a LYNX-MCA Qty.

LYNX-MCA Digital Signal Analyzer 1

HPGE-DET HPGe Coaxial Detector ISOCS Characterized 1

CP5-PLUS Cryo-Pulse 5 Plus Electric Cooler 1

Genie-Multi-CS Genie Multi-Input Perpetual License Technical Support 1

Apex-Gamma-CS Apex-Gamma Perpetual License Technical Support 1

Base Option Yr. 1 Option Yr. 2 Option Yr. 3 Option Yr. 4

$22,273 $23,164 $24,090 $25,054 $26,056

HPGE-DET HPGe Coaxial Detector ISOCS Characterized 1 each

Base Option Yr. 1 Option Yr. 2 Option Yr. 3 Option Yr. 4

$3,870 $4,025 $4,186 $4,353 $4,527

HPGE Detectors Germanium detectors greater than 15 years old are repaired on a best effort basis. As electronics age, components may be difficult to repair and replacement parts may be unavailable. There may be some Germanium Detectors that we may not be able to offer any support. Mirion has sustainable parts to provide best effort support for at least one more year. If Mirion is unable to repair the detector after best efforts, no replacements, upgrades or updates to the detector will be provided.

Customer Support Agreement (CSA) Quotation

Toll Free 800-255-6370 Tel. 203-238-2351 www.mirion.com

Mirion Technologies (Canberra), Inc.

800 Research Parkway

Meriden, Connecticut 06450

BASIC ON-SITE CUSTOMER SUPPORT AGREEMENT PRICING

ADDITIONAL ITEMS - NOT INCLUDED IN ABOVE PRICING

BASIC ON-SITE CUSTOMER SUPPORT AGREEMENT

Equipment list and Serial numbers are required prior to contract start date.

Mirion Technologies (Canberra), Inc. Quote Page: 1

ISOCS-CS ISOCS Characterization 1 each

Base Option Yr. 1 Option Yr. 2 Option Yr. 3 Option Yr. 4

$1,580 $1,643 $1,709 $1,777 $1,848

CP5-PLUS Cryo-Pulse 5 Plus Electric Cooler 1 each

Base Option Yr. 1 Option Yr. 2 Option Yr. 3 Option Yr. 4

$5,000 $5,200 $5,408 $5,624 $5,849

Genie-Multi-CS Genie Multi-Input Perpetual License Technical Support 1 each

Base Option Yr. 1 Option Yr. 2 Option Yr. 3 Option Yr. 4

$3,029 $3,150 $3,276 $3,407 $3,544

BASIC ON-SITE CUSTOMER SUPPORT AGREEMENT

> Two (2) Scheduled On-Site Customized Assistance/Performance Verification Visits

> Two (2) Unscheduled On-Site Emergency Visits

• 3rd Business Day (72 Hour) Response Time*

> Non-Consumable Replacements/Repair Parts Included

• EXCLUSION: Ge Detector Loaner/Replacement

> Priority Technical Support and Remote Assistance during Standard Business Hours

• Monday through Friday 8:30 a.m. through 5:00 p.m. Eastern Time

• Excluding Mirion Designated Holidays

• Telephone: 1-800-255-6370

• Email: techsupport@mirion.com

> Mirion Software and Documentation Updates, As Released**

> Immediate Notification of Critical Software Problems

> Free Shipping and Media Costs

> License to Mirion's Customer Portal, which gives customer access to the following:

• Customer's current and historical Technical Support Cases

• Customer's current and historical Sales orders

• Access to view/download electronically licensed software

• Mirion's Knowledge Database of Technical Support documentation

• Topical discussion threads

Notes:

> Lead Shields and Sources are not covered under any service agreement

During repair, if a defective unit is exchanged for a refurbished unit, the defective unit must be returned to Mirion within 30 days or the customer will be invoiced for the list price of the unit.

EXCLUSION: Coverage excludes Nuclear Safety-Related items that require a Commercial Grade Dedication Plan (CGDP).

Electronically licensed, "perpetual" software is not eligible for complimentary updates

Response time is Monday through Friday, 8:30 a.m. to 5:00 p.m. Local Time. Excludes Mirion Designated Holidays.

The products, technology and pricing referenced herein are for US sale and installation only, unless otherwise specified. All exports require compliance with the U.S. Export Administration Regulations, as well as all other applicable regulations. To see Mirion's standard terms of condition of sale and warranty, please visit https://www.mirion.com/legal/mirion-terms-and-conditions.

Support for software customization/migration is not included as part of the contract. Please contact techsupport@mirion.com or 800-255-6370 for quotes concerning on-site customization services.

Mirion Technologies (Canberra), Inc. Quote Page: 2

STATE OF ARIZONA

Department of Health Services

SOLICITATION NUMBER: BPM007426 – Lot 1, Round 1

(TECHNICAL & COMMERCIAL) COMPLIANCE MATRIX

MIRION TECHNOLOGIES (CANBERRA), INC. DATE: April 2, 2026

BASIC ON-SITE CUSTOMER SUPPORT AGREEMENT

SPECIFICATION # SPECIFICATION DESCRIPTION MIRION TECHNOLOGIES (CANBERRA), INC. RESPONSE

BPM007426 Solicitation Requirements

3.9. Support with general questions from

manufacturer authorized and trained staff during core business hours (Monday through Friday, 8AM to 5PM, Arizona Time).

DO NOT COMPLY

Mirion’sTechnical Support is available during Standard Business Hours Monday through Friday 8:30 a.m. through 5:00 p.m. Eastern Time

BPM007426 Solicitation Requirements

4.2.5. Respond within twenty-four (24) hours

of notification of need of repair for all non-emergency repair services and report to designated personnel.

CLARIFICATION

Mirion will respond via phone or email within 24 hours of notification of need of repair

BPM007426 Solicitation Requirements

4.2.6. For mailed-in equipment, upon receipt

at the Contractor’s location, provide within forty-eight (48) hours a timeline for the service and return of the equipment to the

BRC.

DO NOT COMPLY

Mirion will acknowledge receipt of returned equipment within forty-eight (48) hours. However, we will provide an ESD once the equipment has been evaluated.

BPM007426 Solicitation Requirements

4.2.7. Provide emergency service or

assistance virtually and arrange the visit of a qualified technician between forty-eight (48) to seventy-two (72) hours of notification of need for an emergency repair service.

CLARIFICATION

3rd Business Day (72 Hour) Response Time Response time is Monday through Friday, 8:30 a.m. to 5:00 p.m. Local Time. Excludes Mirion Designated Holidays.

BPM007426 Solicitation Requirements

4.2.8. For equipment that requires to be

repaired on-site. If the Contractor’s technician determines that the equipment cannot be immediately repaired, the technician shall notify the Bureau Deputy Chief or designated personnel, and provide an estimated cost and including shipping. If the service is approved by the Deputy Chief or designated personnel, provide a timeline for repairs within forty-eight (48) hours.

DO NOT COMPLY

Mirion will acknowledge receipt of returned equipment within forty-eight (48) hours. Further, we will provide an ESD once the equipment has been evaluated.

SOLICITATION NUMBER: BPM007426 – Lot 1, Round 1

(TECHNICAL & COMMERCIAL) COMPLIANCE MATRIX

MIRION TECHNOLOGIES (CANBERRA), INC. DATE: April 2, 2026

4.3. Reporting

The Contractor shall:

4.3.1. Provide electronic reports and/or

certificates of equipment repair, maintenance and calibration within three (3) days of the service being performed.

DO NOT COMPLY

Mirion will provide electronic reports and/or certificates of equipment repair, maintenance and calibration within one (1) week of the service being performed.

9. Most-Favored Customer Throughout the life of the contract, the Contractor shall always offer the State the Most-Favored Customer or Highest Tier Customer price discount rate on contracted product(s) concurrent with a published price discount rate made to other Customers (both Private and Public sectors). The Contractor shall extend to the State that most-favored customer or Highest Tier Customer price discount on all new product lines during the life of the contract.

DO NOT COMPLY

Mirion does not do 'most favored' pricing.

Mirion services are commercially priced. The prices offered are equal to the prices offered to other Buyers for similar quantities and terms & conditions regardless if they are commercial, or government, these service rates are the same for every customer.

BPM007426 Solicitation Requirements

19. Indemnification Clause

19.1. To the fullest extent permitted by law, Contractor shall defend, indemnify, and hold harmless the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees (hereinafter referred to as “Indemnitee”) from and against any and all claims, actions, liabilities, damages, losses, or expenses (including court costs, attorneys’ fees, and costs of claim processing, investigation and litigation)

DO NOT COMPLY:

Mirion can agree to indemnity, but not in an infinite amount.

Liability for supplier shall not exceed the value of the contract and the sole remedy for services deemed unacceptable shall be re-performance of service.

SOLICITATION NUMBER: BPM007426 – Lot 1, Round 1

(TECHNICAL & COMMERCIAL) COMPLIANCE MATRIX

MIRION TECHNOLOGIES (CANBERRA), INC. DATE: April 2, 2026

(hereinafter referred to as “Claims”) for bodily injury or personal injury (including death), or loss or damage to tangible or intangible property caused, or alleged to be caused, in whole or in part, by the negligent or willful acts or omissions of Contractor or any of its owners, officers, directors, agents, employees or subcontractors. This indemnity includes any claim or amount arising out of, or recovered under, the Workers’ Compensation Law or arising out of the failure of such Contractor to conform to any federal, state, or local law, statute, ordinance, rule, regulation, or court decree.

It is the specific intention of the parties that the Indemnitee shall, in all instances, except for Claims arising solely from the negligent or willful acts or omissions of the Indemnitee, be indemnified by Contractor from and against any and all claims. It is agreed that Contractor will be responsible for primary loss investigation, defense, and judgment costs where this indemnification is applicable. In consideration of the award of this contract, the Contractor agrees to waive all rights of subrogation against the State of Arizona, its officers, officials, agents, and employees for losses arising from the work performed by the Contractor for the State of Arizona.

SOLICITATION NUMBER: BPM007426 – Lot 1, Round 1

(TECHNICAL & COMMERCIAL) COMPLIANCE MATRIX

MIRION TECHNOLOGIES (CANBERRA), INC. DATE: April 2, 2026

19.2. This indemnity shall not apply if the

contractor or sub-contractor(s) is/are an agency, board, commission or university of the State of Arizona.

Missing There is no limitation of liability clause or exclusion of consequential damages.

Please add the following:

“Each party’s liability to the other, for direct damages, shall be limited to the dollar value of the goods and services provided.

Neither party shall be liable to the other for indirect or consequential damages.”

23.3. The State, at any time, may request to

see a copy of the written plan from the Contractor. The Contactor shall produce the written plan within seventy-two (72) hours of the request.

DO NOT COMPLY

Mirion does not have a pandemic plan.

BPM007426 Solicitation Requirements

9.5. Termination for Default.

9.5.3. The State may, upon termination of

this Contract, procure, on terms and in the manner that it deems appropriate, Materials or Services to replace those under this Contract. The Contractor shall be liable to the State for any excess costs incurred by the State in procuring Materials or Services in substitution for those due from the Contractor.

DO NOT COMPLY

The State of Arizona may procure services from another supplier, However, Mirion will not pay for those services.

Remove the redlined sentence.

Mirion Technologies (Canberra), Inc.

800 Research Parkway Meriden, Connecticut 06450

Toll Free 800-255-6370 Tel. 203-238-2351 www.mirion.com

April 2, 2026

Hana Hehman Arizona Department of Health 150 North 18th Avenue Suite 530 Phoenix, AZ 85007

Dear Ms. Hehman, Re: SOLE SOURCE

Mirion Technologies (Canberra), Inc. holds proprietary rights and patents for the design of all hardware and software manufactured by Mirion. Mirion is the sole source for factory trained labor and technical services for all software and instrumentation manufactured and sold by Mirion. Each of our Field Engineers and Technical Support staff have received extensive product and application training and are fully certified to represent Mirion in all aspects of our service offerings. Customer training provided by Mirion is the only accredited training provided in this industry.

Mirion does not license third party technical service for our software and instrumentation. Your system is part of Mirion’s product line. As such, the programs are proprietary and have been developed and maintained at the sole expense of Mirion. Since access to the design of the programs is limited to Mirion staff, only Mirion can properly and effectively provide support for these programs.

Mirion is ISO-9001 certified, the only manufacturer of Nuclear Instrumentation to carry this level of certification. Mirion is certified not only for the manufacture of this type of instrumentation, but also for the design. This level of certification is assurance that products supplied by Mirion will be of the highest quality, fully supported and completely documented. Mirion’s services utilize and meet ANSI Standard N42.14 (American National Standard Calibration and Use of Germanium Spectrometers).

Sincerely, Sharon Kaika Sr. Contract Support Specialist

Meriden, Connecticut 06450

800-255-6370 203-238-2351 www.mirion.com

Mirion Technologies (Canberra), Inc.

CUSTOMER SUPPORT AGREEMENT (CSA)

CUSTOMER: Arizona Department of Health Services

150 North 18th Avenue, Suite 530 Phoenix, AZ 85007

CONTACT: Hana Hehman

PHONE: 480-390-7978

EMAIL: hana.hehman@azdhs.gov

AGREEMENT #: TBD

New

Renewal

Modification

TYPE OF CONTRACT: Basic On-Site CSA

TERM: 12 Months w/4 option years

This agreement is entered into between Mirion Technologies (Canberra), Inc.

(herein called Mirion) and Arizona Department of Health Services (herein called customer), and it covers the items delineated in the system equipment list attached to this agreement. The initial term of this agreement shall be for one year unless terminated by either party at any time giving written notice not less than 30 days prior to the effective date of such termination to the other party.

1. Validity:

Payment terms:

120 days from date of proposal Net

Invoicing may be annually, quarterly or monthly in-advance.

Remit to Address: Mirion Technologies (Canberra), Inc.

800 Research Parkway Meriden, CT 06450 meriden-orders@mirion.com

Response to Invitation for Bid No.: BPM007426 Maintenance, repair and calibration on-site and off-site services

Line Item 25 Only Gamma Spectroscopy Detectors Various Models Support will be provided for Mirion manufactured HPGe detectors only.

Mirion does not provide any support services for Non-Mirion HPGe Detectors.

BASIC ON-SITE CUSTOMER SUPPORT AGREEMENT

SEE ATTACHED QUOTATION FOR PRICING

Managing Obsolescence:

Rationalize/No longer in production If Mirion is unable to repair obsolete equipment after our best efforts, no replacements, upgrades or updates to the equipment will be provided.

Obsolete Software Support No further updates will be provided by Mirion’s Software Support Engineers.

Support for discontinued software packages will consist of telephone, email and internet technical services only. We recommend discussing upgrade options with your Mirion Account Manager for the best options to ensure smooth operations and support at your facility.

HPGE Detectors Germanium detectors greater than 15 years old are repaired on a best effort basis and may require additional cost for full repair. As electronics age, components may be difficult to repair and replacement parts may be unavailable. There may be some Germanium Detectors that we may not be able to offer any support. Mirion has sustainable parts to provide best effort support for at least one more year. If Mirion is unable to repair the detector after best efforts, no replacements, upgrades or updates to the detector will be provided. Detectors are evaluated annually to determine if additional years of support can be offered. We recommend discussing replacement/upgrade options with your Mirion Account Manager for the best options to ensure smooth operations and support at your facility.

2. Mirion will provide all non-consumable parts*, labor and travel expenses necessary to keep the equipment in the same good operating condition as it was when the agreement went into effect. Mirion will provide two (2) scheduled on-site customized assistance visits at mutually convenient times on the equipment covered by this agreement. Mirion will also provide emergency service within the specified number of days covered by this agreement. All labor will be provided during the normal business hours of 8:30 a.m. to 5:00 p.m., Monday through Friday, excluding Mirion designated holidays. Response times are based on service requests made during normal business hours.

* During repair, if a defective unit is exchanged for a refurbished unit, the defective unit must be returned to Mirion within 30 days or the customer will be invoiced for the list price of the unit.

* Exclusion: Coverage excludes Nuclear Safety-Related items that require a Commercial Grade Dedication Plan (CGDP).

* Exclusion: Ge Detector Loner/Replacement

* Consumables such as paper, detector windows, disks, etc. are not covered under any agreement.

3. Customer shall pay undisputed invoices no later than 30 days from date of the invoices. If reimbursable travel expenses are invoiced, Mirion shall submit an itemization and documentation of any such expenses. Payments shall be in US Dollars, or as otherwise specified on the invoice. Mirion will not be responsible for any currency rate changes.

4. Unless the period of coverage begins immediately upon expiration of a similar maintenance agreement, or at the end of the warranty period, Mirion will require a Pre-Contract Inspection of the equipment by our field service engineer. All labor, materials and travel expenses incurred during this visit will be billed at our current service rates.

5. Service under this agreement is contingent upon the proper use of all equipment and does not cover (1) equipment which has been subjected to unusual physical or electrical stress; (2) damage due to accident, neglect, misuse, electrical storms, air conditioning, humidity control, transportation, or causes other than ordinary use; (3) equipment maintained (other than preventive maintenance - i.e., cleaning fan filters, head cleaning, changing ribbons, etc.), modified, repaired, or repair attempted by other than Mirion personnel without the prior approval of Mirion; (4) equipment removed from location of initial installation; or (5) Force Majeure - unforeseeable, uncontrollable events (such as natural disasters, war, pandemics "acts of God").

6. Service calls that are the result of computer viruses or conflicting non Mirion software, installed by the customer, or the result of customer use of the computer while connected to the Internet, will be treated as "billable" service calls, billed at our normal time and material rates. The computer systems sold by Mirion as part of our data acquisition systems are guaranteed to be free of software conflicts and viruses upon delivery. The customer assumes full responsibility for any other uses or software added to the system. The customer is responsible for, on a regular basis, backing up their computer files (application and data). Mirion will not be responsible for attempting to recover data from damaged disk drives. Support for software customization is not included as part of the software contract. Please contact Customer Service for quotes concerning customization services.

7. Customer has no Warranty rights for contaminated Items or defects caused by (a) use of the Items with other goods or equipment not expressly specified in writing by Mirion as suited for use with the Items; (b) Customer’s failure to follow Mirion’s instructions or to operate the Items under normal conditions;

(c) acts or omissions of persons other than Mirion or its authorized representatives; (d) installation or maintenance of Items by someone other than Mirion or persons certified by Mirion; (e) abuse, use at an unsafe or not suitable site; (f) Force Majeure; (f) normal wear and tear, or (g) contamination, warm-up or by neutrons or heavy charged particles. Performance deterioration due to aging or depletion region deterioration is not covered. THE WARRANTIES

Meriden, Connecticut 06450

800-255-6370 203-238-2351 www.mirion.com

ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES

EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT

LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE

DISCLAIMED BY MIRION. IN NO EVENT SHALL MIRION BE LIABLE

TO CUSTOMER FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR

CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO

LOST PROFITS, OVERHEAD, OR OPPORTUNITY COSTS. MIRION’S

AGGREGATE AND CUMULATIVE LIABILITY FOR DAMAGES

HEREUNDER WILL IN NO EVENT EXCEED THE AMOUNT OF FEES

PAID, OR PAYABLE TO MIRION UNDER THE ORDER COVERED

HEREBY.

EACH PARTY’S LIABILITY TO THE OTHER, FOR DIRECT DAMAGES,

SHALL BE LIMITED TO THE DOLLAR VALUE OF THE GOODS AND

SERVICES PROVIDED. NEITHER PARTY SHALL BE LIABLE TO THE

OTHER FOR INDIRECT OR CONSEQUENTIAL DAMAGES.

If service is required, in Mirion’s opinion, as a result of causes stated above, such repairs will be made at Mirion current repair rates. Detector failure may require the return of the detector to Mirion for repairs. Gas Flow detector windows are considered consumables and are not covered under any service agreement unless specifically acknowledged as a deliverable in the contract scope.

Germanium detectors, less than 15 years old, qualify for full repair coverage.

Germanium detectors greater than 15 years old are repaired on a best effort basis and may require additional cost for full repair. As electronics age, many components can be difficult to repair and replacement parts may be unavailable due to obsolescence. There may be some Germanium Detectors that due to age and/or parts obsolescence, we may not be able to offer any support. We recommend discussing replacement/upgrade options with your Mirion Account Manager for the best options to ensure smooth operations and support at your facility.

Lead shields and sources are not covered under any service agreement.

8. Equipment relocation, moving or reinstalling, and the installation of new accessories are not covered as part of this agreement. Mirion will provide the labor and materials required to perform these services at our current rates.

9. Mirion retains all proprietary rights in and to all designs, engineering details and other data pertaining to any Items except where rights are assigned under written agreement by a corporate officer of Mirion. The Items sold hereunder are offered for sale and sold subject to the condition that such sale does not convey any license, expressly or by implication under any patent for the design, manufacturing or sale of Mirion’s proprietary rights. Notwithstanding the foregoing, software provided with the Items is licensed to Buyer solely for use in connection with the Items they were sold with and may not be transferred to any other person or entity without the prior written approval of Mirion, nor copied (except for back up purposes).

10. Mirion shall have complete and free access to the equipment when providing service called for in this agreement. This includes providing all necessary ladders, mechanized lift equipment, cranes, etc. to safely reach and/or move selected system components. Security escort, clearances, or site required training are the responsibility of the customer. Any site delays due to the customer will be billed at our current service rates.

11. The products, technology and pricing referenced herein are for US sale and installation only, unless otherwise specified. All exports require compliance with the U.S. Export Administration Regulations, as well as all other applicable regulations. To see Mirion's standard terms of condition of sale and warranty, please visit https://www.mirion.com/legal/mirion-terms-and-conditions.

12. This agreement shall be interpreted in accordance with the substantive and procedural laws of the State of Connecticut, without application of conflict of law principles, with exclusive venue in New Haven County, Connecticut. The prevailing party shall be entitled to recover all costs, and reasonable attorneys' fees, incurred in any action to enforce its rights hereunder.

13. Buyer waives any claim it might have against Mirion for, and agrees to indemnify and save harmless Mirion from, any claims, because of damage to, loss of, or loss of use of any property at the site of a nuclear facility resulting from nuclear energy hazards or incidents. The foregoing waiver and indemnification provisions will apply to the full extent permitted by law.

“Nuclear energy hazards” will mean the hazardous properties of nuclear materials. Hazardous properties include radioactive, toxic or explosive properties of nuclear material.

14. No amendments or modifications will be valid or binding unless in writing and signed by both parties. The Order sets forth the complete agreement between the parties and supersedes all prior or contemporaneous communications.

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File details come from the government source that posted it. Updated Jun 5, 2026.