MandatoryScored CMP.xls

This is a Mandatory Scored Questions worksheet for a state or local contract opportunity involving laundry equipment and services at an institution of higher education. Offerors must respond to nine mandatory scored questions that address company qualifications, service capabilities, and equipment specifications. The contract requires suppliers to provide preventive maintenance scheduling policies, problem reporting and resolution processes, machine replacement protocols, online monitoring solutions accessible via computer, tablet, and smartphone with text and email notifications, ADA-compliant washers and dryers with detailed specifications, delivery and installation logistics plans, and images of employee uniforms and ID badges. Offerors must provide a minimum of five references from institutions of similar scope and size, with at least two from institutions of higher education, and must upload supporting documentation for each response as indicated in the worksheet.

The contract evaluation will award points based on narrative responses and supporting materials in accordance with Section 6 of the proposal evaluation criteria. Offerors must agree to replace any machine that breaks down or requires extensive repairs more than twice within a six-month period. The supplier assumes all liability for theft, damage to equipment while on university property, and claims of damage made by students, and must establish a clear process for customers to request and receive reimbursement for damage to clothing due to equipment malfunction. Offerors are explicitly prohibited from including any cost information in their responses to the mandatory scored questions worksheet.