Attachment_J2_-_CCS-1_10_1-CCS_Mod_PWS-1_8_(Per_Amendment_0004).pdf

CCS Modification Program CLS and PDSS Performance Work Statement

COMBAT CONVOY SIMULATOR (CCS) MODIFICATION PROGRAM

CONTRACTOR LOGISTICS SUPPORT (CLS)

and

POST DEPLOYMENT SOFTWARE SUPPORT (PDSS)

PERFORMANCE WORK STATEMENT (PWS)

VERSION 1.0

6 July 2017

Program Manager for Training Systems

Marine Corps Systems Command

12211 Science Drive

Orlando, Florida 32826-3224

DISTRIBUTION STATEMENT A: Approved for public release. Distribution is unlimited.

TABLE OF CONTENTS

1 CCS system cls and pdss background and description

1.1 Scope

1.2 CCS System Description

2 APPLICABLE DOCUMENTS

2.1 Government Documents

2.2 Non-Government Documents

3 General Requirements

3.1 Contractor Logistics Support (CLS)

3.2 Post Deployment Software Support (PDSS)

3.3 Business Relations

3.4 Contract Administration

3.5 Common Access Cards (CAC)

3.6 Identification of Contractor Employees

3.7 Location, Hours of Work, and Scheduling of Training

3.8 Travel

3.9 Program Management

3.10 Conferences and Meetings

3.11 Quality

3.12 Risk Management

3.13 Environment, Safety, and Occupational Health

3.14 Cost Allocation Reporting

3.15 Engineering Change Proposal (ECPs)

4 performance Requirements

4.1 CCS Systems Operation Requirements

4.2 CCS Systems Maintenance Requirements

4.3 CCS Logistics Management Requirements

4.4 CCS Management Information System (MIS) Requirements

4.5 CCS Custodial Requirements

4.6 CCS Contract Transition Requirements

4.7 CCS PDSS Requirements

CCS SYSTEM CLS AND PDSS BACKGROUND AND DESCRIPTION 1

Scope 1.1

The primary purpose of this Performance Work Statement (PWS) is to delineate the requirements for the performance of Contractor Logistics Support (CLS) and Post-Deployment Software Support (PDSS) as part of the CCS Modification Program contract.

CLS consists of system operation, training support, preventive maintenance, corrective maintenance, supply support, and inventory support of each individual CCS suite in accordance with the requirements and events detailed in this PWS.

PDSS is software maintenance performed on the fielded software baseline and consists of modification of the software after delivery to correct faults, to improve performance or other attributes, or to adapt the product to a modified environment. Functional support to PDSS includes, for example, software engineering, integration testing, deployment, and configuration management activities to correct system defects/deficiencies and maintain system security posture. Perfective software maintenance efforts resulting in minor performance improvements within the performance envelope of fielded software configuration item baselines is within the scope of this contract.

The in-service support for the CCS systems also considers the requirements to manage change through the engineering change proposal process. Examples of the types of changes that may be implemented through CLS and/or PDSS are:

• Safety

• Interface/Interoperability/Compatibility

• Correction of software defects

• Cybersecurity

• Product improvement(s) that may reduce life cycle costs

The seven USMC CCS Systems are located at the following locations:

• Camp Pendleton, CA. Quantity of 2.

• Camp Lejeune, NC. Quantity of 2.

• Marine Corps Air Ground Combat Center (MCAGCC), Twentynine Palms, CA. Quantity of 1.

• Marine Corps Base (MCB) Hawaii, HI. Quantity of 1.

• MCB Camp Smedley D. Butler, Camp Hansen, MCB Okinawa, Japan. Quantity of 1.

The two Navy CCS Systems (options) are located as follows:

• Naval Air Station (NAS) Point Mugu, CA. Quantity of 1.

• Naval Construction Battalion Center (NCBC) Gulfport, MS. Quantity of 1.

CCS System Description 1.2

The CCS is a simulator-based virtual environment to train convoy operations and basic tactics, techniques, and procedures (TTP) for the driver, gunner, and passengers of the vehicle. The CCS consists of an Instructor/Operator Station (IOS), after action review (AAR) system, four (4) High Mobility

Multipurpose Wheeled Vehicles (HMMWVs) (M1151 configuration), two (2) Medium Tactical Vehicle

Replacements (MK-23 configuration), Student Stations with integrated radio communication and Joint

Capabilities Release (JCR) software and Blue Force Tracker (BFT) hardware, image and sound generation systems, and an internal communication network linking the six student stations with the IOS and linking two CCS systems. The CCS is composed of Commercial Item hardware and software.

The CCS systems are housed in both modular trailers and real property Government facilities. The CCS systems in Camp Pendleton, Camp Lejeune, Twentynine Palms, and MCB Hawaii are located in modular trailers. The CCS systems in Camp Hansen, Point Mugu, and Gulfport are located in Government real property facilities.

APPLICABLE DOCUMENTS 2

The most recent revision of the referenced document throughout the contract shall be used unless otherwise specified. In the event of conflict between the applicable documents and this document, this document shall take precedence. However, nothing in this document supersedes applicable laws and regulations unless a specific exemption has been obtained.

Government Documents 2.1

21 CFR 1040 Code of Federal Regulations, Title 21, Part 1040, Performance Standards for Light-Emitting Products

29 CFR 1910.147 Control of Hazardous Energy (Lockout/Tagout) 29 CFR 1910.301 Design Safety Standards for Electrical Systems 29 CFR 1910.302 through 399 OSHA Electrical Safety DODD 5230.25 Withholding of Unclassified Technical Data From Public Disclosure DoDI 4650.01 Policy and Procedures for Management and Use of the

Electromagnetic Spectrum DoDI 5000.02 Operation of the Defense Acquisition System DoDI 5000.74 Defense Acquisition of Services DODI 8510.01 Risk Management Framework (RMF) for DOD Information Technology DODM 5200.01 Volume 4 DoD Information Security Program: Controlled Unclassified Information

(CUI)

FED-STD-313 Material Safety Data, Transportation Data and Disposal Data for

Hazardous Materials Furnished to Government Activities MCO 5104.1C Navy Laser Hazards Control Program MCO 5215.17D Marine Corps Technical Publication Management MIL-HDBK-217 Reliability Prediction of Electronic Equipment MIL-HDBK-419 Grounding, Bonding and Shielding for Electronic Equipment and

Facilities, Volume 1 of 2 Basic Theory MIL-HDBK-470 Designing and Developing Maintainable Products and Systems MIL-HDBK-61A Configuration Management Guidance MIL-HDBK-781 Reliability Test Methods, Plans, and Environments for Engineering

Development, Qualification, and Production MIL-M-82376B Manuals, Technical: Operation and Maintenance Instruction for

MIL-PRF-29612 Training Data Products MIL-PRF-32216 Evaluation of Commercial Off-The-Shelf (COTS) Manuals and

Preparation of Supplemental Data MIL-STD-129 Military Marking for Shipment and Storage MIL-STD-130N Identification Marking of U.S. Military Property MIL-STD-1366 DoD Interface Standard for Transportability Criteria MIL-STD-2073-1 DoD Standard Practice for Military Packaging MIL-STD-3018 Parts Management MIL-STD-31000A Technical Data Packages MIL-STD-461G Requirements for the Control of Electromagnetic Interference

Characteristics of subsystems and equipment MIL-STD-464C Electromagnetic Environmental Effects Requirements for Systems MIL-STD-881 Work Breakdown Structures for Defense Materiel Items MIL-STD-882 Standard Practice for System Safety MIL-STD-961 Defense and Program-Unique Specifications Format and Content NAVMC 1553.1 Systems Approach to Training (SAT) User’s Guide NAVSEAINST 9310.1 Naval Lithium Battery Safety Program OPNAVINST 5100.23G Navy Safety and Occupational Health Program Manual SECNAVINST 5000.2 Department Of The Navy Implementation And Operation of the

Defense Acquisition System and the Joint Capabilities Integration and Development System

TM S9310-AQ-SAF-010 Technical Manual for Batteries, Navy Lithium Safety Program Responsibilities and Procedures, dated 15 July 2010

USMC MAG MARCORSYSCOM Acquisition Guidebook

Non-Government Documents 2.2

ANSI Z535.1-2006 Safety Color Code ANSI Z535.2-2002 Environmental and Facility Safety Signs ANSI Z535.3-2002 Criteria for Safety Symbols ANSI Z535.4-2002 Product Safety Signs and Labels ANSI Z535.5-2002 Accident Prevention Tags ANSI/ASQC-Q9000-2000 Quality Management and Quality Assurance Standards: Guidelines for Selection and Use ANSI/ASQC-Q9001-2000 Quality Systems – Model for Quality Assurance in

Design/Development, Production, Installation, and Servicing ANSI/ASQC-Q9004-2000 Quality Management and Quality System Elements ASME Y14.100 Engineering Drawing Practices ASME Y14.34 Associated Lists ASTM D3951 Standard Practice for Commercial Packaging ASTM D4169-01e1 Standard Practice for Performance Testing of Shipping Containers and Systems EIA RS-471 Symbol and Label for Electrostatic Sensitive Devices EIA-649 National Consensus Standard for Configuration Management GEIA-STD-0007 Logistics Product Data IEEE 1278.1-2012 Distributed Interactive Simulation – Application Protocols IEEE 1278.2-2015 Distributed Interactive Simulation – Communication Services and

Profiles

IEEE 1516-2010 High Level Architecture – Framework and Rules IEEE 1516.1-2010 High Level Architecture – Federate Interface Specification IEEE 1516.2-2010 High Level Architecture – Object Model Template (OMT)

Specification IEEE 1516.4-2007 High Level Architecture – Recommended Practice for Verification, Validation, and Accreditation of a Federation – An Overlay to the High Level Architecture Federation Development and Execution Process

IEEE 200-1975 Standard Reference Designations for Electrical and Revision 1988 Electronics Parts and Equipment (ANSI/IEEE Y32.16)

NFPA 70 National Electrical Code SD-19 Life Cycle Cost Savings Through Parts Management SD-22 Diminishing Manufacturing Sources and Material Shortages

(DMSMS) Guidebook SD-84 Data Standard for the Preparation and Submission of Provisioning

Technical Documentation SISO-STD-013-2014 Standard for Common Image Generator Interface (CIGI)

GENERAL REQUIREMENTS 3

The contractor shall perform all tasks required for the CLS and PDSS of the CCS systems as delineated in this PWS to ensure compliance with the contract requirements and timely delivery of the required services.

In concert with the Statement of Work (SOW), the contractor shall be prepared to assume all logistics support responsibilities for each respective modified CCS suite from the incumbent CLS provider upon the exercise of option Contract Line Items (CLINs) for these services.

Contractor Logistics Support (CLS) 3.1

CLS includes the system operation, training support, preventive maintenance, corrective maintenance, supply support, and inventory support of each individual CCS suite in accordance with the requirements and events detailed in this PWS.

Post Deployment Software Support (PDSS) 3.2

PDSS includes software maintenance performed on the fielded software baseline and consists of modification of the software after delivery to correct faults, to improve performance or other attributes, or to adapt the product to a modified environment. Functional support to PDSS includes, for example, software engineering, integration testing, deployment, and configuration management activities to correct system defects/deficiencies and maintain system security posture.

Business Relations 3.3

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement.

The contractor shall manage the timeliness, completeness, and quality of all efforts related to performance under this contract. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor is responsible for the professional and ethical behavior of all contractor personnel.

Contract Administration 3.4

The contractor shall establish processes and assign appropriate resources to effectively meet all contract requirements. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall identify to the Government the name(s) and position(s) of contractor personnel with decision-making authority and/or the authority to bind the contractor. The contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs). The contractor shall maintain the currency of their employees by providing initial and refresher training or certification(s) necessary to satisfy contract requirements. CCS

Spaces

Common Access Cards (CAC) 3.5

The Contracting Officer’s Representative (COR) will identify and approve those contractor employees performing on this contract that require CACs in order to perform their job function. In accordance with

Headquarters, United States Marine Corps issued guidance relative to Homeland Security Presidential

Directive – 12 (HSPD-12), all personnel must meet eligibility criteria to be issued a CAC. In order to meet the eligibility criteria, contractor employees requiring a CAC, must obtain and maintain a favorably adjudicated Personnel Security Investigation (PSI.) Prior to authorizing a CAC, the employee’s Joint

Personnel Adjudication System (JPAS) record must indicate a completed and favorably adjudicated PSI or (at a minimum) that a PSI has been submitted and accepted (opened). The minimum acceptable investigation is a T-1 or a National Agency Check with Written Inquiries (NACI). If a contractor employee’s open investigation closes and is not favorably adjudicated, the CAC must be immediately retrieved and revoked.

The contractor Facility Security Officers (FSOs) are responsible for notifying the MARCORSYSCOM

Security Director if any contractor performing on this contract receives an unfavorable adjudication after being issued a CAC. The contractor FSO must also notify the MARCORSYSCOM Security Director of any adverse/derogatory information associated with the 13 Adjudicative Guidelines/Factors concerning any contractor issued a CAC, regardless of whether a JPAS Incident Report is submitted.

Each CAC is issued with a “ctr@usmc.mil” e-mail account that the individual contractor is responsible to keep active by logging in on a regular basis (at least twice a month), sending an e-mail and clearing any unneeded e-mails. Contractors are prohibited from “auto-forwarding” their .mil e-mail account to their .com e-mail account. If the ctr.usmc.mil e-mail account is not kept active, the G-6 will deactivate the account and CAC will lose its functionality.

CACs will only be issued to those contractors supporting this contract that have been authorized by the

COR. The COR will only authorize CACs for those contractors that meet current Homeland Security

Presidential Directive – 12 (HSPD-12) criteria and have a definitive requirement.

If a contractor loses their eligibility for a CAC due to an adverse adjudicative decision, they have also lost their eligibility to perform on MARCORSYSCOM contracts. CACs are not issued for convenience.

Identification of Contractor Employees 3.6

The contractor shall provide to the COR a roster of contractor personnel assigned to the contract IAW

CDRL B006 Contractor’s Personnel Roster.

CDRL B006 - Contractor’s Personnel Roster

Location, Hours of Work, and Scheduling of Training 3.7

The contractor shall provide CLS support to each of the individual CCS System Suites located aboard the

Government facilities identified in paragraph 1.1. Each individual CCS System Suite shall be operated in accordance with the CCS Mission Profile.

Typical workdays are Monday through Friday, eight (8) hours per day, 40 hours per week. Typical duty hours fall within normal facility work hours, which are from 0700 to 1700 daily. The Government may require an adjustment to the operating hours of the facility to best suit training support requirements.

Requests for adjustments to the operating hours of the facility that are not anticipated to impact the typical

8-hour workday shall be made by the Government to the contractor 48-hours or more in advance of the scheduled training (e.g., typical schedule is 0800-1600 and the Government requires a modified schedule of 0600-1400).

Occasionally, training support requirements will exceed typical work hours and may require contractor personnel to remain on site beyond the typical 8-hours per day in a single continuous 24-hour period.

There are occasions where training support may require as much as 16 hours per day in a single continuous 24-hour period (including weekends/holidays). Requests for adjustments to the operating hours of the facility that are anticipated to exceed the typical 8-hour workday in a single continuous 24-hour period, or that involve training support on a weekend or holiday (see below), shall be made by the

Government to the contractor 5-working days or more in advance of the scheduled training (e.g. typical schedule is 0800-1600 and the Government requires a modified schedule of 0800-1800).

Additionally, some events may require continuous 24-hour support lasting for more than one continuous

24-hour period. This support may be required for an extended period. The contractor shall adequately plan for this likelihood and shall continue to maintain sufficient personnel to perform routine tasks.

Requests for adjustments to the operating hours of the facility that are anticipated to require continuous

24-hour support that lasts for more than a single 24-hour period, shall be made by the Government to the contractor 30-working days or more in advance of the scheduled training and shall include an estimate of the duration of the continuous 24-hour training support requirement. The contractor shall be authorized to supplement on-site personnel with personnel from other geographical areas. Those costs shall be reimbursable by the Government and shall be in accordance with section 3.10 of this document.

PDSS support provided for under this contract shall be performed at the contractor’s facility with hours established by the contractor as needed to meet the CCS PDSS Support Services Requirements specified in Appendix A.

The COR, will advise the contractor if weather or security closures will affect work location access and how these situations will be handled. The COR will provide such notice as soon as is reasonably possible. Federal law (5 U.S.C. 6103) establishes the following public holidays, which shall be recognized for this requirement:

• New Year's Day

• Birthday of Martin Luther King, Jr.

• Washington's Birthday

• Memorial Day

• Independence Day

• Labor Day

• Columbus Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

Travel 3.8

CONUS and OCONUS travel may be required. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the Government (subject to local policy procedures), and is on a strictly cost reimbursable basis. Trip reports are due to the COR in accordance with CDRL B003.

CDRL B003 – Trip/Travel Report

Program Management 3.9

The contractor shall organize, coordinate, and control all program activities to ensure compliance with the contract requirements and the timely delivery of the required services. The contractor shall provide the necessary personnel, program management, engineering, logistics, administrative support, reports, equipment, and administrative support for contractor personnel, in the performance of this contract. The real property facilities that contain the CCS systems shall be provided by the Government. Maintenance of these Government facilities will be performed by the Government. Appendix B contains a list of all

Government real property facilities that contain CCS systems. All other facility requirements in support of this contract shall be provided for by the contractor. The contractor is an independent contractor.

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to meet the requirement. The contractor shall maintain continuity between the support operations at various CONUS and OCONUS training locations, PDSS support location(s) and the contractor's corporate offices.

The contractor shall monitor the progress and quality of all work performed. The contractor shall be prepared to explain the reasoning, assumptions, and methodologies used in the performance of this contract.

The contractor shall develop and maintain a Program Management Plan in accordance with CDRL B001.

CDRL B001 – Program Management Plan

3.9.1 Integrated Master Plan (IMP) and Integrated Master Schedule (IMS)

The contractor shall manage the execution of the contract using an IMP and associated IMS as day-to-day execution tools and to periodically assess progress in meeting contract requirements. The IMP shall be maintained and updated to reflect changes to the contract. The contractor shall report on contract progress in accordance with the IMP at each technical review and other times at the Government’s request and as detailed in this SOW.

The contractor shall revise the IMS, where necessary, to reflect the IMP. The contractor shall use it as a day-to-day execution tool and to periodically assess progress in meeting contract requirements. The contractor shall maintain and update the IMS to reflect changes to the contract or changes in the contractor’s detailed execution activities or schedule. The IMS shall include the activities of the prime contractor and all subcontractors. The contractor shall document all tasks and task dependencies, to include all Government dependencies.

The IMS shall include a tiered scheduling system and depict the project’s critical path, all program milestones, prerequisite events, conferences, reviews, data submittals, and deliveries required as part of the contract.

Contract deliverables and subcontractor schedules shall be integrated into the contractor’s IMS.

CDRL B004 – Integrated Program Management Report (IPMR) - Integrated Master Plan (IMP) and

Integrated Master Schedule (IMS)

3.9.2 Contractor’s Progress, Status and Management Report

On a monthly basis, the contractor shall provide the Government with a Contractor’s Progress, Status and

Management Report that indicates that progress of work and the status of assigned tasks.

CDRL B002 – Contractor’s Progress Status and Management Report

3.9.3 Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience to satisfy the requirements of this contract.

In addition, the contractor shall:

• Manage personnel performance and schedules

• Make necessary travel arrangements for employees

• Provide administrative support and bear all costs for contract support and administration

• Bear all costs to obtain all clothing and personal protective equipment (PPE) for employees

3.9.4 Training

The contractor shall maintain the training, required certifications and technical currency of their employees. Employee training shall provide all the necessary skills/certifications required to maintain the

CCS systems. The contractor shall be responsible for all training costs of contractor employees. The contractor shall maintain employee/personnel training records for each employee at the employee’s work location. Employee training records shall be made available to the Government within 5-calendar days of a request.

Conferences and Meetings 3.10

3.10.1 Post Award Conference

A PAC shall be conducted between the Government and the contractor as directed by the Government upon Government exercise of a CLS and/or PDSS contract option. The purpose of these conferences shall be to establish the framework of the contractor and Government interaction during the performance of CLS and PDSS.

3.10.1.1 Entry Criteria

• Submission of the following CDRLs for Government review:

CDRL B004 – Integrated Program Management Report (IPMR) - Integrated Master Plan (IMP) and

Integrated Master Schedule (IMS)CDRL B008 – Risk Management Status Report

CDRL B009 – Conference Agenda

CDRL B00B – Presentation Material

3.10.1.2 Agenda

• Introduction and Overview

• Integrated Master Plan (IMP) and Integrated Master Schedule (IMS)

• Contractor CLS and PDSS organizational structure and staffing

• Management Information System (MIS) installation and implementation plan

• Assumption of logistics support responsibilities from incumbent o Transition inventory

• Logistics support plan o Maintenance Plan

• Training Support Plan

• Quality Control

• Risk Management Status Report

• Instructor/Operator Training

• Facility access

3.10.1.3 Exit Criteria

• Government concurrence that all required meeting topics have been satisfactorily presented, discussed, and documented.

• Government acceptance of entrance criteria CDRLs.

• Submittal and Government acceptance of the minutes.

CDRL B00A – Conference Minutes

3.10.2 Integrated Product Team (IPT) Meetings

The contractor shall participate in IPT meetings monthly, or as required by the Government, with the

Government to discuss current contract status. The contractor shall prepare all meeting agendas and minutes.

CDRL B009 – Conference Agenda

CDRL B00A – Conference Minutes

3.10.3 Performance Reviews

The contractor shall participate in quarterly Performance Reviews, or as required by the Government.

The contractor shall receive no less than fifteen business days’ notice prior to the performance review.

These meetings shall address the status of each CCS Suite, equipment, facilities, and other issues as identified by the Government. The contractor shall prepare all meeting agendas, presentation materials, and minutes for all performance review meetings.

CDRL B009 – Conference Agenda

CDRL B00A – Conference Minutes

CDRL B00B – Presentation Material

Quality 3.11

3.11.1 Quality Assurance Surveillance Plan (QASP).

The Government conducts surveillance of the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). The QASP establishes performance standards and measures, and how they will be identified. The QASP specifies what will be measured, the frequency of the surveillance, and the acceptable level of performance. All deliverables will be inspected for content, completeness, accuracy, and conformance to contract requirements by the Government. Inspection will include validation of information as specified in the contract. The QASP is one tool the Government uses to ensure contractor compliance to the terms and conditions of the contract.

Risk Management 3.12

The contractor shall establish and maintain a risk management program to identify risks related to the project. The contractor shall identify and track all risks and corrective actions required to mitigate the risks.

The contractor shall define and implement a risk assessment methodology that includes not only an understanding of cost, schedule, and performance impacts on risk areas, but also provides a periodic reassessment of these impacts on risk areas. The contractor shall update, maintain, and execute program metrics to monitor issues and to determine the likelihood of risks occurring. The contractor shall ensure that the risk management process is utilized to manage risks across all facets of the contract, including subcontractor activities.

CDRL B007 – Contractor’s Risk Management Plan

CDRL B008 – Risk Management Status Report

Environment, Safety, and Occupational Health 3.13

The contractor shall comply with state, local, federal, international, Occupational Safety and Health

Administration (OSHA), Naval Occupational Safety and Health (NAVOSH) safety standards and programs, and all site-specific safety programs, including the Chief of Naval Operations Instruction (OPNAVINST)

5100 series safety program. The contractor shall be responsible for keeping current with the latest revision of applicable safety requirements.

The contractor shall comply with all applicable international, federal, state, and local safety, security, and environmental protection laws and regulations. In the event any regulatory agency assesses a monetary fine against the Government for violations caused by contractor negligence, the contractor shall be liable to the Government for the amount of the fine and all related costs.

The contractor shall receive COR and base safety office approval before bringing hazardous material onto the job site or using hazardous materials. The contractor shall allow a minimum of ten (10) working days for request processing.

Contractor shall be responsible for all emergency action planning for the CCS Systems and facilities.

Emergency contacts and evacuation plans shall be posted as required by each location. All emergency action plans shall comply with each respective base’s emergency action plans.

3.13.1 Accidents and Mishaps

The contractor shall, within twelve hours of occurrence, notify the Contracting Officer Representative

(COR) and the site-specific PM TRASYS Training Liaison Officer (TLO) via email of any incident resulting in damage to Government property exceeding $1,000.00. The contractor shall submit an incident report utilizing the Marine Corps Systems Command Mishap and Near Miss Report Form 5102/1 found at

Appendix C within 72 hours of the time of the incident.

The contractor shall, within two hours of occurrence, notify the COR and the site-specific PM TRASYS

Training Liaison Officer (TLO) via phone and email of any incident resulting in injury to personnel. The contractor shall submit an incident report utilizing the Marine Corps Systems Command Mishap and Near

Miss Report Form 5102/1 within 24 hours of the time of the incident.

Cost Allocation Reporting 3.14

The contractor shall collect and provide the information required by CDRL B00C.

CDRL B00C – Performance and Cost Allocation Reporting for Contractor Logistics Support (CLS) of

Training Devices

Engineering Change Proposal (ECPs) 3.15

Engineering Change Proposals (ECP) shall be submitted by the contractor, and shall be limited to those, that are necessary or offer significant benefit to the Government. MIL-HDBK-61 provides guidance concerning the classification of ECPs. Class I ECPs shall be submitted by the contractor to the COR when changes are required to: (a) correct safety deficiencies or improve safety; (b) add or modify interface/interoperability/compatibility requirements; (c) Correct defects (hardware/software); (d) enhance cybersecurity; (e) perform product modification(s) that may reduce life cycle costs; (f) insertion of new technology. Class II ECPs shall be submitted by the contractor to the COR for approval for those engineering changes that do not impact any of the factors listed above. As a minimum, ECPs shall contain the following information: (a) date prepared; (b) originator; (c) ECP classification; (d) ECP number;

(e) reason/need for change; (f) system designation (nomenclature, model, P/N); (g) name of part (or lowest assembly) affected to include part numbers; (h) baselines affected (to include drawings, specifications, CAGE, revision level, etc.); (i) title of change; (j) description of change; (k) effect on interfaces (Interchangeability and Interoperability); (l) total costs/savings with supporting information; (m) retrofit information; (n) ozone depleting substances; (o) impact on any engineering disciplines (such as quality, environmental, safety, health, reliability, maintainability, etc.); (p) justification for change; (q) priority of change; (r) impacts to any logistics support elements (such as software, manuals, spares, tools, etc.) being utilized by Government personnel in support of the product; and (s) alternatives evaluated or considered.

CDRL A00T –Engineering Change Proposal (ECP)

PERFORMANCE REQUIREMENTS 4

The contractor shall provide qualified personnel in sufficient numbers to execute the specific requirements identified in the following subparagraphs.

CCS Systems Operation Requirements 4.1

In accordance with the CCS CLS and PDSS Support Services Requirements Worksheet (Appendix A).

CCS Systems Maintenance Requirements 4.2

In accordance with the CCS CLS and PDSS Support Services Requirements Worksheet (Appendix A).

CCS Logistics Management Requirements 4.3

In accordance with the CCS CLS and PDSS Support Services Requirements Worksheet (Appendix A).

CCS Management Information System (MIS) Requirements 4.4

In accordance with the CCS CLS and PDSS Support Services Requirements Worksheet (Appendix A).

CCS Custodial Requirements 4.5

In accordance with the CCS CLS and PDSS Support Services Requirements Worksheet (Appendix A).

CCS Contract Transition Requirements 4.6

In accordance with the CCS CLS and PDSS Support Services Requirements Worksheet (Appendix A).

CCS PDSS Requirements 4.7

In accordance with the CCS CLS and PDSS Support Services Requirements Worksheet (Appendix A).

APPENDIX A. CCS CLS AND PDSS SUPPORT SERVICES REQUIREMENTS WORKSHEET 1

Mission:

Job:

Para.

Performance Standard

What level of performance is required to meet the Performance Objective or Task?

Deliverables What products need to be delivered to Government when objective complete?

AQL

What is your tolerance for less than 100% performance?

What/Data Source What are you going to inspect?

How/Method of Assessment How are you going to inspect?

When How often will this inspection be performed?

Who Who will perform inspections?

Calculation Method How determine if AQL met? Formula?

Timeliness N/A

System is ready for training (based on successful Built-in- Test (BIT) timestamp) no later than 15 minutes prior to scheduled training start time 80% of time.

System is ready for training (based on successful Built-in-Test (BIT) timestamp) no later than 5 minutes prior to scheduled training start time 95% of time.

Length of time between system being ready for training (BIT timestamp) based on and scheduled training start-times.

Inspect BIT timestamp and compare to training schedule start time Monthly Logistics

If Count ((BIT timestamp >/= 5 minutes prior to scheduled start time)) / number of training days) >/= 95%, then AQL is met.

Perform pre-operational checks and services.

Perform post-operational checks and services.

Perform power-up procedures.

Perform shut-down procedures.

Provide support for the design, development, integration and execution of interoperability tests and events between CCS and other designated systems, which includes live, virtual and constructive (LVC), virtual to constructive and/or virtual to live.

Conditions

In accordance with CCS system technical manual(s).

Delays due to causes outside the control of the contractor (e.g., local power outage) are not factored into AQL calculations.

Personnel Requirements

Functional knowledge of Distributed Interactive Simulation (DIS), High-level Architecture (HLA), and other protocols applicable to federating simulations in a live, virtual, constructive training environment.

Continuity of training N/A 90% of the time, scenarios are executed without interruptions.

User satisfaction survey Review user satisfaction surveys for indications of interrupted training.

Monthly PM

If (Number of uninterruped training scenarios / number of total executed training scenarios >/= 90%, then AQL is met.

Develop scenarios to meet unit training objectives.

Execute procedures in compliance with the Modified CCS operators manual.

Incorporate T&R events from the applicable T&R manuals in support of unit training.

Author doctrinally correct training scenarios to include reality-based threat representation.

Execute the scenarios in support of unit training.

Maintain a library of pre-authored scenarios to support short notice training events.

Install new terrain databases.

Collect user satisfaction surveys upon conclusion of unit training (see PWS Appendix D).

Submit as part of CDRL B002 - Contractor's Progress and Management Report.

Provide troubleshooting for scenarios.

Conditions A flaw is considered any condition which results in a interruption to training.

Personnel Requirements

.1

.1

.1

.1 .2

Prepare CCS systems for unit training and for federation with other training systems

Develop new scenarios and operate the CCS in support of unit training objectives.

Sub Elements What are the specific actionable results required to support this objective?

Sub Elements What are the specific actionable results required to support this objective?

PWS QASP

Performance Objective

What results are required?

State in terms of desired outcome.

SERVICES REQUIREMENTS WORKSHEET

Provide support to units scheduled to train with the CCS.

Operate the CCS system(s).

Performance Requirements Inspection Requirements

Timely N/A

90 percent of AARs begin within 15 minutes of the end of training.

100 percent of AARs begin within 45 minutes of the end of training.

Length of time between ENDEX and AAR start and number of AARs beginning on time (15 mins or less from ENDEX) or late (greater than 15 minutes)

Analyse ROI data in MIS and cross reference "AAR start time" with "scenario end times" for all ran scenarios

Monthly PM

If (Number of AARs commence within 15 minutes of scenario end time/total number of scenarios) ≥ 90%, then AQL is met.

If (Number of AARs commence within 45 minutes ofscenario end time/total number of scenario) ≥ 100%, then AQL is met.

Prepare AAR for training unit(s) .

Facilitate AAR for training unit(s).

Conditions In accordance with CCS Mission Profile.

Contractor shall utilize CCS AAR Tool.

Personnel Requirements

Timeliness of schedule updates.

Schedule changes are recorded in the MIS within six working hours of cancellation notice 90% of time.

Working hours are defined in the CCS Mission Profile.

MIS Training Schedules Verify changes during a normal day are input into MIS within the alloted time.

Monthly TLO If (Number of MIS changes recorded on time / total number of changes) ≥ 90%, then AQL is met.

Timeliness of training cancellation notification 90 percent of training cancellations are provided to the COR and TLO within 60 minutes of receipt by the contractor

MIS and email correspondence

Inspect date/time of cancellation notification and compare to MIS training schedule.

Monthly COR

If (Number of training cancellation notifications received on time / total number of cancellations) ≥ 90%, then AQL is met.

Maintain training schedules for each CCS system in the MIS (CCS system, location, unit name, date, start/end time, point of contact) Conduct liaison with applicable Government personnel to include PM TRASYS Training Liaison Officer (TLO), training units, and other base personnel as needed to support training requirements.

Provide email notification to the Government (COR and applicable TLO) prior to the cancellation of previously scheduled training.

Assist in tours and demonstrations of the CCS system, which may require operation of the system or a description and overview of the system's capabilities. Any tour or demonstration shall be approved by the Government.

Conditions

In accordance with CCS Mission Profile.

Cancellation of training notifications shall be submitted via email to the COR and respective site TLO. Cancellation notifications shall include circumstances behind cancellation.

Personnel Requirements

Sub Elements What are the specific actionable results required to support this objective?

Prepare and facilitate After Action Review (AAR) upon ENDEX.

Coordinate and schedule units for CCS training.

Sub Elements What are the specific

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Timliness of "non-mission capable" status notification 90 percent of non-mission capable notifications received by the Government within 60 minutes of the non-mission capable status condition being identified.

Search for CCS suites in a non-mission capable status not reported by contractor.

Timeliness of "non-mission capable" status to "mission capable status" notification

90 percent of non-mission capable to mission capable status change notifications received by the Government within 6 hours of changed condition being identified.

Search for CCS suites in a previously non-mission capable status to a now mission-capable status not reported by the contractor.

Identify and report CCS systems in a non-mission capable status via email to the COR.

Differentiate which system is in a non-mission capable status for CCS suites with more than one CCS suite via email to the

COR.

Identify and report when non-mission capable CCS systems have been returned to a mission capable status via email to the

COR.

Conditions

"Non-mission capable" statuses shall be based on CCS Mission Profile.

Notifications shall be submitted to the Government via email to the COR and respective site TLO.

Personnel Requirements

Monthly Logistics Inspection of MIS data and comparison to contractor email notifications.

Monitor and report CCS operational status. N/A

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MIS Maintenance Report

Mission:

Job:

Para.

Performance Standard

What level of performance is required to meet the Performance Objective or Task?

Deliverables What products need to be delivered to Government when objective complete?

AQL

What is your tolerance for less than 100% performance?

What/Data Source What are you going to inspect?

How/Method of Assessment How are you going to inspect?

When How often will this inspection be performed?

Who Who will perform inspections?

Calculation Method How determine if AQL met? Formula?

Operational Availability (Ao) = 90% N/A 95% compliance with the standard Management Information System (MIS) maintenance and logistics data.

MIS Maintenance Reports Quarterly Logistician Ao = MTBM / (MTBM + MDT)

Conditions

In accordance with CCS Mission Profile.

Operational availability is measured at the system level at each location. In the event that a location has more than one CCS system (e.g., Camp Lejeune), the Ao requirement will be assessed for each system.

Operational availability includes maintenance downtime caused by preventive or scheduled maintenance as well as logistic delay times.

Personnel Requirements

MTBM is the mean time between maintenance. MTBM includes all maintenance actions, including repairing design/manufacturing failures and maintenance-induced failures, performing preventive maintenance, and other actions (e.g., remove an item to facilitate other maintenance). MTBM is calculated as: Uptime (hours)/Number of maintenance hours. Hours are measured to the 1/10th of an hour.

MDT is the mean downtime and includes the time:

• For platform preparation (connecting safety devices, external power, air conditioning, support equipment etc.) to conduct maintenance.

• For maintenance instruction consultation

• During which maintenance is being performed

• During which a maintenance action is awaiting parts, personnel, or equipment

• Diagnostic time (time to detect and isolate failure)

• To repair (in-place repair or removal and replacement of the failed item)

• Required to validate the repair (e.g., functional check)

• Due to administrative and other logistics delays

MDT is calculated as: Total downtime/total number of repairs.

Example: During a calendar quarter there are a total of 2,160 hours (90 days*24 hours). During the quarter, a total of 12 hours of corrective and prventive maintenance are performed. The MTBM is therefore: 2,160 hours/12 hours = 180 hours. A total of 8 maintenance actions are completed during the quarter. The total downtime for the 8 maintenance actions is equal to 12 hours of repair time + 112 hours of adminstrative and logistics downtime or 124 total hours. MDT is therefore 124 hours/8 repairs = 15.5 hours. Ao is therefore 180 hours/(180 hours + 15.5 hours) = 92.07%

Maintain each CCS system's operational availability.

PWS

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SERVICES REQUIREMENTS WORKSHEET

Perform system operation, training support, preventive maintenance, corrective maintenance, supply support, and inventory support of each individual CCS suite Provide maintenance and supply support of the CCS suites.

Performance Requirements Inspection Requirements

QASP

Performance Objective What results are required?

State in terms of desired outcome.

Mean Corrective Maintenance Time (MCT) = 30 minutes

N/A 90% complainace with the standard MIS maintenance data MIS maintenance reports. Quarterly Logistics

Arithmetic average of the corrective maintenance cycle times for the individual corrective maintenance actions recorded in the MIS divided by the number of corrective maintenance actions during the reporting period.

Maximum Maintenance Cycle Time (MMCT) - MMCT for end items will be 120 days CONUS/180 days OCONUS

N/A 100% compliance with the standard. MIS maintenance data MIS maintenance reports. Semi-annually Logistician

Count of the days measured from the date the end item maintenance requirement is identified until all maintenance actions are closed.

Maximum Maintenance Cycle Time (MMCT) - MMCT for components will be 60 days CONUS/90 days OCONUS

N/A 100% compliance with the standard. MIS maintenance data MIS maintenance reports. Semi-annually Logistician

Count of the days measured from the date the component maintenance requirement is identified until all maintenance actions are closed.

Perform field level maintenance.

Performance maintenance of CCS facilities, to include:

• Floor, tiles and carpeting (modular CCS suites only)

• Interior/Exterior walls, wall features (modular CCS suites only)

• All components required to maintain structural integrity of modular CCS suites

• Air filters and air handler return filters (modular CCS suites only)

• Drains and all plumbing features (modular CCS suites only)

• Heating, Ventilation, and Air Conditioning (HVAC) and air handlers (modular CCS suites only)

• Compressors and generators

• Corrosion control

• Interior paint

• Exterior paint (modular CCS suites only)

• Lightning protection systems (modular CCS suites only)

• Grounding systems (modular CCS suites only)

• Cables and hoses

• Connectors

• Jacks

• Lighting fixtures and components (modular CCS suites only)

• Fire extinguishers and alarms, CO2 detectors, and all other safety related components

• Signs

• Doors and associated hardware

• Roofs, ceilings, and associated hardware (modular CCS suites only)

• Secondary utilities (modular CCS suites only)

• Exterior stairways, landing, and entry ways Perform depot level maintenance.

Conditions

Corrective maintenance procedures completed in accordance with CCS system technical manuals.

Facility maintenance and repairs shall be limited in size and scope so as not to be considered construction; specifically, any single work activity shall not be valued in excess of the micro-purchase threshold for construction. This threshold is defined as $2,000 in labor costs, per trade, for any single work activity. Any item beyond this threshold will be the responsibility of the Government so long as the contractor has performed regular and documented maintenance in compliance with this contract and within acceptable industry guidelines and standards. If the contractor fails to provide and document regular maintenance, contractor shall be liable for repairs to bring the facility back into contract compliance and shall not charge the government for such work.

Personnel Requirements

Personnel trained to perform field and depot level maintenance procedures.

Preventive Maintenance Time ≤ 30 minutes per day

N/A Compliance = 100% MIS maintenance data MIS Maintenance Reports Monthly Logistics If MPT </= 30 minutes per day, then AQL is met.

Conditions Preventive maintenance procedures completed in accordance with CCS system technical manuals.

Personnel Requirements

Personnel trained to perform preventive maintenance procedures.

Note: Corrective maintenance requiring a modification to the CCS Product Baseline shall not be performed without prior approval by the Government via the submission of an ECP by the contractor.

Sub Elements What are the specific actionable results required to support this objective?

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Perform preventative maintenance.

Perform corrective maintenance.

Job:

Para.

Performance Standard

What level of performance is required to meet the Performance Objective or Task?

Deliverables What products need to be delivered to Government when objective complete?

AQL

What is your tolerance for less than

100% performance?

What/Data Source What are you going to inspect?

How/Method of Assessment How are you going to inspect?

When How often will this inspection be performed?

Who Who will perform inspections?

Calculation Method How determine if AQL met? Formula?

CCS repair parts shall be purchased by the contractor on a cost-reimbursable basis.

The contractor shall bill the respective "Repair and Spare Parts" CLIN for the applicable CLS option for the procurement of repair and spare parts.

Note: Tools and test equipment shall be the contractor's responsibility to procure, maintain, and replace as necessary. The Government shall not furnish or provide tools or test equipment as GFP.

The contractor shall account for and maintain all repair parts, spare parts as Government Furnished Property under the contract.

Note: Tools and test equipment shall be the contractor's responsibility to procure, maintain, and replace as necessary. The Government shall not furnish or provide tools or test equipment as GFP.

Conditions

The contractor shall request prior approval from the Government for all cost-reimbursable procurements exceeding $1,500.00.

Requests shall include three estimates from separate vendors, justification for the procurement, projected G&A costs, and total projected amount to billed to the Government. If unable to identify three vendors/sources, the contractor shall provide a written statement detailing the unavailability of appropriate vendors to fulfill the procurement.

The contractor shall notify the COR, via email, instances when any cost reimbursable CLIN or SLIN reaches 75% expenditure.

Repair parts stocks at each respective CCS suite shall be IAW the Spares Parts List. Exceptions require Government approval.

Tools and test equipment shall be the contractor's responsibility to procure, maintain, and replace as necessary. The Government shall not furnish or provide tools or test equipment as GFP.

Personnel Requirements

Inventory report submissions are accurate.

Accuracy = 100%

Verifify…