About this file

The document is a service history log for vertical transportation equipment (VTE) at Naval Station Great Lakes, detailing elevator maintenance and service calls from April 2022 to June 2023. The log comprehensively tracks 200+ service incidents across multiple buildings, with issues including elevator entrapments, stuck elevators, door malfunctions, mechanical failures, and emergency repairs. The log reveals frequent operational challenges, with common problems such as elevators getting stuck between floors, doors not opening/closing properly, and mechanical system failures.

The service history data includes an aggregate performance summary showing service order usage from January to June 2023: 67 emergency service orders consuming 138.5 hours (average 2.07 hours per order), 8 urgent service orders using 27 hours (average 3.38 hours per order), and 3 routine service orders utilizing 8 hours (average 2.67 hours per order). This data corresponds to the related federal contract opportunity (Solicitation N4008525R2576) for Vertical Transportation Equipment Maintenance Services, issued by the Department of the Navy Naval Facilities Engineering Command, which requires comprehensive maintenance, diagnostic, troubleshooting, and repair services for vertical transportation equipment.

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Service History

DateBuildingReason
4/5/227260Elevator stuck
4/6/2230Shut down by FD due to an entrapment
4/11/221017Left elevator stuck
4/12/223Standing water
4/12/222AInoperable
4/13/22616Freight elevator inoperable
4/18/222AInoperable
4/21/22Lake Michigan parking garageInoperable
4/22/227401Repair north elevators per quote
4/25/226301Inoperable
4/25/222A
4/27/221007To install certification brackets in both elevators
4/27/227111
5/3/2262Stuck on 4th floor
5/5/223400
5/11/226314Hydraulic smell, elevator not working
5/11/227103Inoperable
5/13/227103Entrapment
5/13/227104Inoperable
5/16/22616
5/16/2262Entrapment
5/24/22830Inoperable
5/24/226314elevator #1 inoperable
5/25/2230Elevator #1 stuck last Monday with a student inside; Fire department shut down
5/25/22838elevator running and answering calls; fan inside and lighs are not
5/26/226301Elevator having multiple issues; noted in email from Jim Foreman
5/27/22400when stopping on the 2nd floor, deck is 1/2" lower from the floor level
6/1/227104elevator is down
6/2/221405elevator inoperable-door stuck closed
6/3/223400Elevator #1 doors stuck open
6/6/227112Reset after fire alarm
6/7/221017Thought there was a leak but it was water
6/9/227103elevator inoperable
6/10/22400Replace roller guides and wheels per quote
6/10/22400Replace roller guides and wheels per quote
6/10/22400Replace roller guides and wheels per quote
6/13/2230Elevator #1 doors stuck open
6/15/2230Down again (rollers project will resolve)
6/16/226314elevator inoperable
6/17/22830elevator inoperable
6/22/226314elevator inoperable
6/23/22831Reported inop, working now but loud and slow
7/8/227113Elevator inop with doors partally open
7/13/22520Door off track, elevator shut down by Hoppe for safety
7/13/227250Elevator inop, after hours call to repair
7/19/227113Elevator inop with doors partally open
7/26/2281HFreight elevator inoperable
7/27/22839Elevator Inoperable
8/1/2226Entrapment
8/1/227112Elevator Inoperable due to fire alarm
8/1/22831Elevator sticking between floors
8/5/221017Stuck on 4th floor
8/8/227102Stuck with doors open, emergency button may have been pushed
8/8/221HDoors close but elevator doesn't move
8/8/2262Elevator 1 not working
8/9/227111Not responding
8/9/2262Elevator 1 not working again
8/11/227260Making noise, possibly relief valve
8/17/227102Stuck on first floor, doors open
8/19/22831Elevator sticking between floors
8/22/22236Elevator stuck
8/22/227102Stuck on first floor, doors open
8/23/22236Shoe liner replacement Quote #22-012
8/24/227102Door delamination repair Quote #22-013
8/24/227102Door delamination repair Quote #22-013
8/24/227102Door delamination repair Quote #22-013
8/24/22236Shoe liner replacement Quote #22-012
8/24/227102Door delamination repair Quote #22-013
8/29/227115Restart after fire alarm
8/30/223Grinding and jumping
9/9/223400Unauthorized commitment*Building called tech direct on the weekend
9/9/223400Unauthorized commitment*Building called tech direct on the weekend
9/10/2262Emergency for entrapment (weekend call)
9/10/2262Emergency for entrapment (weekend call)
9/12/2230Elevator #1 stuck on 5th floor
9/12/2262Emergency ticket for expediting drive for B62 emergency task order
9/12/2262Emergency ticket for expediting drive for B62 emergency task order
9/12/2262Emergency ticket for expediting drive for B62 emergency task order
9/13/227104Inoperable
9/15/227401Alarm going off
9/19/227104Inoperable
9/22/22838Closed on somebody's arm
9/23/2226Responding intermittently
9/26/227401Alarm still going off
9/27/227113Scavenger pump and packing Proposal 22-014
9/27/227113Scavenger pump and packing Proposal 22-014
9/27/227113Scavenger pump and packing Proposal 22-014
9/29/227102Inoperable
9/30/227260Stuck on 1st floor, doors open
10/3/227103Stuck on 2nd Floor, weekend call
10/5/22329Found elevator inop during inspection
10/6/226301Inoperable
10/10/226314Stuck on 5th floor
10/13/221017Elevator going to mech room without a key
10/15/227102Elevator stuck - Weekend call
10/15/227102Elevator stuck - Weekend call
10/18/227104Stuck on 1st floor, doors open
10/18/227111Stuck on 3rd floor, doors open
10/26/227104Stuck on 1st floor, doors open
10/31/22830Stuck on 1st floor with no power
11/2/2230Stuck on 7th floor
11/3/227114Doors not closing, have to be manually pushed closed
11/4/221017Elevator stuck, 1st floor, doors open
11/4/2230Fire tech needs assist in hoistway
11/8/22236Fire hold stuck
11/20/226314Fire department released entrapment, bent doors, emergency weekend call
11/22/22839Rattling and shaking when car is in motion
11/23/22510Elevator stuck, panel non-responsive
11/28/222BSwitch stuck, unrelated to cylinder task order
12/1/227116Very loud noise coming from elevator shaft
12/5/222BRU contactor replacement
12/6/2230Elevator down, possible flooding/water damage
12/9/2262Entrapment
12/13/22236NAVFAC requested help directly from contracto
12/14/226314Stuck and flashing OL
12/22/227101Still running but flashing CE
1/5/236314Cargo elevator inop, needed for construction project
1/5/236314Passenger elevator inop
1/5/23830Elevator making noises and flashing CE
1/6/236314Inoperable
1/10/236224Inoperable
1/10/23122Inoperable
1/10/2362Inoperable
1/10/2362Inoperable
1/20/2326Issues while on the basement floor
1/30/237122Duty phone dropped down elevator shaft
2/8/23122Inoperable
2/8/236224Inoperable
2/21/231017Stuck on 2nd floor
2/21/237101Position Indicator rebuild
2/21/231017Stuck on 2nd floor
2/24/237250Doors not opening/closing properly
3/6/2330Elevator 2 is stuck between 6th and 7th floor, fire department shut it down
3/6/237103Stuck on 1st floor
3/7/23236Stuck with doors open
3/7/237103Stuck on 1st floor again
3/7/237105Stuck on 1st floor
3/8/23839Stuck between floors
3/9/2330Elevator 2 is stuck between 6th and 7th floor again
3/9/237260Loading dock elevator stuck / entrapment
3/15/236314Elevator 1 stuck on 1st deck
3/17/2326Elevator stuck
3/20/232Doors will not close
3/21/231405Doors malfunctioning
3/23/231532Doors making loud scraping noise when opening and closing
3/23/231405Elevator will not respond to 2nd floor request, but does respond to 2nd floor call button
3/23/233200Scavenger Pump replacement
3/23/233200Scavenger Pump replacement
3/24/23122Elevator stuck
3/24/237101Elevator stuck
3/28/237104Stuck on the First floor
3/28/237105Stuck on the first floor
3/29/237104Stuck again
4/3/2330Stuck on the first floor
4/3/23130HFortify car top rails
4/3/2330Replace and adjust brake board for car #1
4/3/237103Replace two circuit boards
4/3/237103Replace two circuit boards
4/4/231007Doors closing very fast, hitting people on crutches
4/4/23122Position indicator switch and driver Proposal 23-003
4/4/23122Position indicator switch and driver Proposal 23-003
4/10/237102Replace lighting louvers (custom) Proposal 22-015
4/10/237102Replace lighting louvers (custom) Proposal 22-015
4/10/23830New position indicators, program, and install. Proposal 23-001
4/10/23830New position indicators, program, and install. Proposal 23-001
4/10/23830New position indicators, program, and install. Proposal 23-001
4/10/23830New position indicators, program, and install. Proposal 23-001
4/12/236314Elevator 2 is stuck on first floor, doors open, alarm is sounding
4/19/233400Building 3400 Electrical shutdown
4/19/233400Building 3400 Electrical shutdown
4/21/236314Freight elevator stuck on 4th floor
4/25/237104Elevator is stuck on the 1st floor (per BH)
4/25/233400Fire alarm shut down
4/26/23839Call button unresponsive on all floors
4/26/23616North Main elevator door will not open.
4/26/2330Elevator #2 stuck on the first floor
5/2/237250Overtime call
5/5/231532hydraulic fluid leaking
5/8/2330Elevator #2 stuck on the 7th floor
5/12/237103Elevator stuck
5/12/237103Soft starter replacement
5/12/237103Soft starter replacement
5/16/23236Elevator stuck
5/19/2362Provide access to machine room and escort shops personnel
5/18/237103Elevator stuck
5/22/237260Freight elevator stuck on 1st floor, doors open
5/31/232BLoud grinding noise at 3rd deck
6/1/23839Elevator doors opening/closing on people as they walk through
6/5/236314Elevator stuck on the first floor with doors open
6/12/233400Building 3400: P) Freight elevator not working and stuck on first floor
6/13/23236The elevator in B236 is down.
6/21/232500Charged to CNIC due to high voltage mishap
6/21/232500Charged to CNIC due to high voltage mishap
6/21/232ASoft starter replacement

Average Hours

Service Order Usage Jan - June 2023
Service Order TypeService Orders UsedTotal Service Order HoursAverage Hour Per Service Order
Emergency67138.52.07
Urgent8273.38
Routine382.67

File details come from the government source that posted it. Updated .