J-1502000-08 VTE Historical Service Order Workload.xlsx
XLSX spreadsheet 18 KB Posted
- Solicitation number
- N4008525R2576
About this file
The document is a service history log for vertical transportation equipment (VTE) at Naval Station Great Lakes, detailing elevator maintenance and service calls from April 2022 to June 2023. The log comprehensively tracks 200+ service incidents across multiple buildings, with issues including elevator entrapments, stuck elevators, door malfunctions, mechanical failures, and emergency repairs. The log reveals frequent operational challenges, with common problems such as elevators getting stuck between floors, doors not opening/closing properly, and mechanical system failures.
The service history data includes an aggregate performance summary showing service order usage from January to June 2023: 67 emergency service orders consuming 138.5 hours (average 2.07 hours per order), 8 urgent service orders using 27 hours (average 3.38 hours per order), and 3 routine service orders utilizing 8 hours (average 2.67 hours per order). This data corresponds to the related federal contract opportunity (Solicitation N4008525R2576) for Vertical Transportation Equipment Maintenance Services, issued by the Department of the Navy Naval Facilities Engineering Command, which requires comprehensive maintenance, diagnostic, troubleshooting, and repair services for vertical transportation equipment.
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Service History
| Date | Building | Reason |
| 4/5/22 | 7260 | Elevator stuck |
| 4/6/22 | 30 | Shut down by FD due to an entrapment |
| 4/11/22 | 1017 | Left elevator stuck |
| 4/12/22 | 3 | Standing water |
| 4/12/22 | 2A | Inoperable |
| 4/13/22 | 616 | Freight elevator inoperable |
| 4/18/22 | 2A | Inoperable |
| 4/21/22 | Lake Michigan parking garage | Inoperable |
| 4/22/22 | 7401 | Repair north elevators per quote |
| 4/25/22 | 6301 | Inoperable |
| 4/25/22 | 2A | |
| 4/27/22 | 1007 | To install certification brackets in both elevators |
| 4/27/22 | 7111 | |
| 5/3/22 | 62 | Stuck on 4th floor |
| 5/5/22 | 3400 | |
| 5/11/22 | 6314 | Hydraulic smell, elevator not working |
| 5/11/22 | 7103 | Inoperable |
| 5/13/22 | 7103 | Entrapment |
| 5/13/22 | 7104 | Inoperable |
| 5/16/22 | 616 | |
| 5/16/22 | 62 | Entrapment |
| 5/24/22 | 830 | Inoperable |
| 5/24/22 | 6314 | elevator #1 inoperable |
| 5/25/22 | 30 | Elevator #1 stuck last Monday with a student inside; Fire department shut down |
| 5/25/22 | 838 | elevator running and answering calls; fan inside and lighs are not |
| 5/26/22 | 6301 | Elevator having multiple issues; noted in email from Jim Foreman |
| 5/27/22 | 400 | when stopping on the 2nd floor, deck is 1/2" lower from the floor level |
| 6/1/22 | 7104 | elevator is down |
| 6/2/22 | 1405 | elevator inoperable-door stuck closed |
| 6/3/22 | 3400 | Elevator #1 doors stuck open |
| 6/6/22 | 7112 | Reset after fire alarm |
| 6/7/22 | 1017 | Thought there was a leak but it was water |
| 6/9/22 | 7103 | elevator inoperable |
| 6/10/22 | 400 | Replace roller guides and wheels per quote |
| 6/10/22 | 400 | Replace roller guides and wheels per quote |
| 6/10/22 | 400 | Replace roller guides and wheels per quote |
| 6/13/22 | 30 | Elevator #1 doors stuck open |
| 6/15/22 | 30 | Down again (rollers project will resolve) |
| 6/16/22 | 6314 | elevator inoperable |
| 6/17/22 | 830 | elevator inoperable |
| 6/22/22 | 6314 | elevator inoperable |
| 6/23/22 | 831 | Reported inop, working now but loud and slow |
| 7/8/22 | 7113 | Elevator inop with doors partally open |
| 7/13/22 | 520 | Door off track, elevator shut down by Hoppe for safety |
| 7/13/22 | 7250 | Elevator inop, after hours call to repair |
| 7/19/22 | 7113 | Elevator inop with doors partally open |
| 7/26/22 | 81H | Freight elevator inoperable |
| 7/27/22 | 839 | Elevator Inoperable |
| 8/1/22 | 26 | Entrapment |
| 8/1/22 | 7112 | Elevator Inoperable due to fire alarm |
| 8/1/22 | 831 | Elevator sticking between floors |
| 8/5/22 | 1017 | Stuck on 4th floor |
| 8/8/22 | 7102 | Stuck with doors open, emergency button may have been pushed |
| 8/8/22 | 1H | Doors close but elevator doesn't move |
| 8/8/22 | 62 | Elevator 1 not working |
| 8/9/22 | 7111 | Not responding |
| 8/9/22 | 62 | Elevator 1 not working again |
| 8/11/22 | 7260 | Making noise, possibly relief valve |
| 8/17/22 | 7102 | Stuck on first floor, doors open |
| 8/19/22 | 831 | Elevator sticking between floors |
| 8/22/22 | 236 | Elevator stuck |
| 8/22/22 | 7102 | Stuck on first floor, doors open |
| 8/23/22 | 236 | Shoe liner replacement Quote #22-012 |
| 8/24/22 | 7102 | Door delamination repair Quote #22-013 |
| 8/24/22 | 7102 | Door delamination repair Quote #22-013 |
| 8/24/22 | 7102 | Door delamination repair Quote #22-013 |
| 8/24/22 | 236 | Shoe liner replacement Quote #22-012 |
| 8/24/22 | 7102 | Door delamination repair Quote #22-013 |
| 8/29/22 | 7115 | Restart after fire alarm |
| 8/30/22 | 3 | Grinding and jumping |
| 9/9/22 | 3400 | Unauthorized commitment*Building called tech direct on the weekend |
| 9/9/22 | 3400 | Unauthorized commitment*Building called tech direct on the weekend |
| 9/10/22 | 62 | Emergency for entrapment (weekend call) |
| 9/10/22 | 62 | Emergency for entrapment (weekend call) |
| 9/12/22 | 30 | Elevator #1 stuck on 5th floor |
| 9/12/22 | 62 | Emergency ticket for expediting drive for B62 emergency task order |
| 9/12/22 | 62 | Emergency ticket for expediting drive for B62 emergency task order |
| 9/12/22 | 62 | Emergency ticket for expediting drive for B62 emergency task order |
| 9/13/22 | 7104 | Inoperable |
| 9/15/22 | 7401 | Alarm going off |
| 9/19/22 | 7104 | Inoperable |
| 9/22/22 | 838 | Closed on somebody's arm |
| 9/23/22 | 26 | Responding intermittently |
| 9/26/22 | 7401 | Alarm still going off |
| 9/27/22 | 7113 | Scavenger pump and packing Proposal 22-014 |
| 9/27/22 | 7113 | Scavenger pump and packing Proposal 22-014 |
| 9/27/22 | 7113 | Scavenger pump and packing Proposal 22-014 |
| 9/29/22 | 7102 | Inoperable |
| 9/30/22 | 7260 | Stuck on 1st floor, doors open |
| 10/3/22 | 7103 | Stuck on 2nd Floor, weekend call |
| 10/5/22 | 329 | Found elevator inop during inspection |
| 10/6/22 | 6301 | Inoperable |
| 10/10/22 | 6314 | Stuck on 5th floor |
| 10/13/22 | 1017 | Elevator going to mech room without a key |
| 10/15/22 | 7102 | Elevator stuck - Weekend call |
| 10/15/22 | 7102 | Elevator stuck - Weekend call |
| 10/18/22 | 7104 | Stuck on 1st floor, doors open |
| 10/18/22 | 7111 | Stuck on 3rd floor, doors open |
| 10/26/22 | 7104 | Stuck on 1st floor, doors open |
| 10/31/22 | 830 | Stuck on 1st floor with no power |
| 11/2/22 | 30 | Stuck on 7th floor |
| 11/3/22 | 7114 | Doors not closing, have to be manually pushed closed |
| 11/4/22 | 1017 | Elevator stuck, 1st floor, doors open |
| 11/4/22 | 30 | Fire tech needs assist in hoistway |
| 11/8/22 | 236 | Fire hold stuck |
| 11/20/22 | 6314 | Fire department released entrapment, bent doors, emergency weekend call |
| 11/22/22 | 839 | Rattling and shaking when car is in motion |
| 11/23/22 | 510 | Elevator stuck, panel non-responsive |
| 11/28/22 | 2B | Switch stuck, unrelated to cylinder task order |
| 12/1/22 | 7116 | Very loud noise coming from elevator shaft |
| 12/5/22 | 2B | RU contactor replacement |
| 12/6/22 | 30 | Elevator down, possible flooding/water damage |
| 12/9/22 | 62 | Entrapment |
| 12/13/22 | 236 | NAVFAC requested help directly from contracto |
| 12/14/22 | 6314 | Stuck and flashing OL |
| 12/22/22 | 7101 | Still running but flashing CE |
| 1/5/23 | 6314 | Cargo elevator inop, needed for construction project |
| 1/5/23 | 6314 | Passenger elevator inop |
| 1/5/23 | 830 | Elevator making noises and flashing CE |
| 1/6/23 | 6314 | Inoperable |
| 1/10/23 | 6224 | Inoperable |
| 1/10/23 | 122 | Inoperable |
| 1/10/23 | 62 | Inoperable |
| 1/10/23 | 62 | Inoperable |
| 1/20/23 | 26 | Issues while on the basement floor |
| 1/30/23 | 7122 | Duty phone dropped down elevator shaft |
| 2/8/23 | 122 | Inoperable |
| 2/8/23 | 6224 | Inoperable |
| 2/21/23 | 1017 | Stuck on 2nd floor |
| 2/21/23 | 7101 | Position Indicator rebuild |
| 2/21/23 | 1017 | Stuck on 2nd floor |
| 2/24/23 | 7250 | Doors not opening/closing properly |
| 3/6/23 | 30 | Elevator 2 is stuck between 6th and 7th floor, fire department shut it down |
| 3/6/23 | 7103 | Stuck on 1st floor |
| 3/7/23 | 236 | Stuck with doors open |
| 3/7/23 | 7103 | Stuck on 1st floor again |
| 3/7/23 | 7105 | Stuck on 1st floor |
| 3/8/23 | 839 | Stuck between floors |
| 3/9/23 | 30 | Elevator 2 is stuck between 6th and 7th floor again |
| 3/9/23 | 7260 | Loading dock elevator stuck / entrapment |
| 3/15/23 | 6314 | Elevator 1 stuck on 1st deck |
| 3/17/23 | 26 | Elevator stuck |
| 3/20/23 | 2 | Doors will not close |
| 3/21/23 | 1405 | Doors malfunctioning |
| 3/23/23 | 1532 | Doors making loud scraping noise when opening and closing |
| 3/23/23 | 1405 | Elevator will not respond to 2nd floor request, but does respond to 2nd floor call button |
| 3/23/23 | 3200 | Scavenger Pump replacement |
| 3/23/23 | 3200 | Scavenger Pump replacement |
| 3/24/23 | 122 | Elevator stuck |
| 3/24/23 | 7101 | Elevator stuck |
| 3/28/23 | 7104 | Stuck on the First floor |
| 3/28/23 | 7105 | Stuck on the first floor |
| 3/29/23 | 7104 | Stuck again |
| 4/3/23 | 30 | Stuck on the first floor |
| 4/3/23 | 130H | Fortify car top rails |
| 4/3/23 | 30 | Replace and adjust brake board for car #1 |
| 4/3/23 | 7103 | Replace two circuit boards |
| 4/3/23 | 7103 | Replace two circuit boards |
| 4/4/23 | 1007 | Doors closing very fast, hitting people on crutches |
| 4/4/23 | 122 | Position indicator switch and driver Proposal 23-003 |
| 4/4/23 | 122 | Position indicator switch and driver Proposal 23-003 |
| 4/10/23 | 7102 | Replace lighting louvers (custom) Proposal 22-015 |
| 4/10/23 | 7102 | Replace lighting louvers (custom) Proposal 22-015 |
| 4/10/23 | 830 | New position indicators, program, and install. Proposal 23-001 |
| 4/10/23 | 830 | New position indicators, program, and install. Proposal 23-001 |
| 4/10/23 | 830 | New position indicators, program, and install. Proposal 23-001 |
| 4/10/23 | 830 | New position indicators, program, and install. Proposal 23-001 |
| 4/12/23 | 6314 | Elevator 2 is stuck on first floor, doors open, alarm is sounding |
| 4/19/23 | 3400 | Building 3400 Electrical shutdown |
| 4/19/23 | 3400 | Building 3400 Electrical shutdown |
| 4/21/23 | 6314 | Freight elevator stuck on 4th floor |
| 4/25/23 | 7104 | Elevator is stuck on the 1st floor (per BH) |
| 4/25/23 | 3400 | Fire alarm shut down |
| 4/26/23 | 839 | Call button unresponsive on all floors |
| 4/26/23 | 616 | North Main elevator door will not open. |
| 4/26/23 | 30 | Elevator #2 stuck on the first floor |
| 5/2/23 | 7250 | Overtime call |
| 5/5/23 | 1532 | hydraulic fluid leaking |
| 5/8/23 | 30 | Elevator #2 stuck on the 7th floor |
| 5/12/23 | 7103 | Elevator stuck |
| 5/12/23 | 7103 | Soft starter replacement |
| 5/12/23 | 7103 | Soft starter replacement |
| 5/16/23 | 236 | Elevator stuck |
| 5/19/23 | 62 | Provide access to machine room and escort shops personnel |
| 5/18/23 | 7103 | Elevator stuck |
| 5/22/23 | 7260 | Freight elevator stuck on 1st floor, doors open |
| 5/31/23 | 2B | Loud grinding noise at 3rd deck |
| 6/1/23 | 839 | Elevator doors opening/closing on people as they walk through |
| 6/5/23 | 6314 | Elevator stuck on the first floor with doors open |
| 6/12/23 | 3400 | Building 3400: P) Freight elevator not working and stuck on first floor |
| 6/13/23 | 236 | The elevator in B236 is down. |
| 6/21/23 | 2500 | Charged to CNIC due to high voltage mishap |
| 6/21/23 | 2500 | Charged to CNIC due to high voltage mishap |
| 6/21/23 | 2A | Soft starter replacement |
Average Hours
| Service Order Usage Jan - June 2023 | |||
| Service Order Type | Service Orders Used | Total Service Order Hours | Average Hour Per Service Order |
| Emergency | 67 | 138.5 | 2.07 |
| Urgent | 8 | 27 | 3.38 |
| Routine | 3 | 8 | 2.67 |
File details come from the government source that posted it. Updated .