IFB_250122__Procurement_Schedule_idedits.doc

This is a procurement schedule document issued by the Orange County Transportation Authority (Authority) in California for IFB 250122, an annual renewal of Genesys Cloud services. The invitation for bids seeks authorized resellers to provide Genesys Cloud on an as-needed basis with no guaranteed usage for a one-year term effective March 11, 2026 through March 10, 2027. The procurement timeline establishes an issue date of January 5, 2026 with a second public notice on January 12, 2026. Written questions are due by 2:00 p.m. on January 14, 2026, with responses provided on January 20, 2026. Bids are due at 11:00 a.m. on January 28, 2026, and the purchase order award is scheduled for February 9, 2026.

The budget allocated for this contract is $244,800 for the one-year service period. The procurement is open to authorized resellers and does not guarantee any minimum usage levels. Project manager concurrence is required from the Principal Applications Analyst in the Information Systems department, with the schedule subject to approval and any necessary adjustments based on feedback from relevant stakeholders.