B250122_FE_Req._R000732.pdf
PDF 9 KB Posted
- Attached to
- Genesys Cloud Annual Renewal
- Solicitation number
- 250122
- Issued by
- Orange County, California
About this file
This is a Request for Proposal (RFP) document issued by the Orange County Transportation Authority (OCTA) for the procurement of Genesys Cloud Annual Renewal services from authorized resellers on an as-needed basis. The contract will run for one year, effective March 11, 2026 through March 10, 2027, with no guaranteed usage levels specified. The procurement seeks to establish a vendor relationship to support OCTA's cloud communications platform needs through this renewal period.
The total budget allocated for this effort is $244,800 for the one-year term. As an as-needed services contract with no guaranteed minimum usage, pricing terms will be structured to accommodate OCTA's variable operational requirements throughout the contract period. Qualified authorized resellers of Genesys Cloud are eligible to submit bids, and the award will be made to the responsive and responsible bidder meeting the specified requirements for delivering the annual renewal services.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Genesys_Cloud_Annual_Renewal_(Addendum_#1_Revision).pdf | ||
| IFB_250122__Procurement_Plan-APPROVED.pdf | ||
| IFB_250122__Procurement_Plan.pdf | ||
| IFB_250122__Procurement_Schedule.doc | DOC document | |
| IFB-250122-2026-01-26-07-54-24_idedits2.docx | DOCX document | |
| IFB_250122__ICE.pdf | ||
| A250122__Public_Notice_for_dates_1.26.2026_and_2.02.2026.pdf | ||
| IFB-250122-2025-12-29-13-16-52_idedits.docx | DOCX document | |
| IFB_250122__Procurement_Plan_idedits.doc | DOC document | |
| IFB_250122__Procurement_Schedule_idedits.doc | DOC document | |
| IFB_250122__PM_confirmed_as_needed_basis_and_1_yr_term.pdf | ||
| IFB_250122__SOWV.pdf | ||
| IFB_250122__SOWVerification_Memo.pdf | ||
| Davis-Bacon_Labor_Provisions.pdf | ||
| DBE_Program_Requirements.docx | DOCX document |
Show all 15
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Text version
OCTA PRD
***** PURCHASE REQUISITION REPRINT *****2026/01/08 PR8001Run On:
Desiree FernandezRun. By: 1Page:
Report:
- - - - - -- - - - - - - - - - - - - - Authorized - - - - - - - - - - - - - -- - - - - - Auth. By
V99999 Supplier:
Angela Rosales Auth. Value $244,800.0001/06/2026
Auth.Date
Budget Year Purchasing Question
TBD
IS INVOLVEMENT - NOT REQUIRED
GRANT FUNDED - NO
N
Encumbered Grant Funded Is Dept Involved Warehouse
FOB
Purchasing Instructions
BARBARA POULIOT
Project Manager
10/08/2025ISR000732 Barbara Pouliot Date ReqdDate EnteredSec CdRequested ByReq No
IFB - Genesys Cloud Call Center Renewal
Term: 3/11/2026 to 3/10/2027
FY 26 1284-7612-A5352-41E = $26,500
FY 27 1284-7612-A5352-41E = $3,500
FY 26 1284-7641-A5352-N82 = $45,000
FY 27 1284-7641-A5352-N82 = $45,000
FY 26 1284-7669-A5352-N82 = $62,400
FY 27 1284-7669-A5352-N82 = $62,400
Please establish an Authority blanket purchase order. The blanket PO should be established for 1 year and will be used as needed.
Actual PriceOrder NoDescriptionItem UOM Estimated PriceQty
$30,000.000001 EA Genesys Cloud Call Center Subscription and Tenant Annual Renewal30,000.001
%100.001284 7612 A5352 41E
$90,000.000002 EA Genesys Cloud Call Center Subscription and Tenant Annual Renewal90,000.001
%100.001284 7641 A5352 N82
PR8001Jan 08,2026 R000732 Report:
Run. By: Desiree Fernandez Req No Page: 1
Run On:
Desiree Fernandez Highlight
$124,800.000003 EA Genesys Cloud Call Center Subscription and Tenant Annual Renewal124,800.001
%100.001284 7669 A5352 N82
PR8001Jan 08,2026 R000732 Report:
Run. By: Desiree Fernandez Req No Page: 2
Run On:
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