IFB_250122__Procurement_Schedule.doc

This is a procurement schedule document from the Orange County Transportation Authority (OCTA) in California for Invitation for Bid (IFB) 250122 regarding an annual renewal of Genesys Cloud services. The IFB will be issued on January 5, 2026, with a second public notice on January 12, 2026. Questions from potential bidders are due by 2:00 p.m. on January 14, 2026, with responses to questions provided on January 20, 2026. Bids are due by 11:00 a.m. on January 28, 2026, and the purchase order award is anticipated on February 9, 2026. The contract term is one year, effective March 11, 2026, through March 10, 2027, with services to be provided on an as-needed basis with no guaranteed usage.

The budget allocated for this Genesys Cloud annual renewal is $244,800. The Authority is seeking bids from authorized resellers to provide the service. The procurement schedule was prepared by Desiree Fernandez, Associate Contract Administrator in the CAMM department, and requires project manager concurrence from Barbara Pouliot, Principal Applications Analyst in the Information Systems department.