IFB_250122__Procurement_Plan-APPROVED.pdf

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Attached to
Genesys Cloud Annual Renewal
Solicitation number
250122
Issued by
Orange County, California

About this file

This is a Procurement Plan document from the Orange County Transportation Authority (OCTA) for Invitation for Bid (IFB) 250122, pertaining to the annual renewal of Genesys Cloud services. The procurement is structured as an IFB with cost as the sole evaluation criterion (100% weight), and no evaluation consideration given to firm qualifications, staffing, or work plan. The contract will be awarded as a blanket purchase order to the lowest responsive, responsible bidder. The contract term is one year, running from February 11, 2026 through February 10, 2027, with authorization granted to authorized resellers to provide Genesys Cloud on an as-needed basis with no guaranteed usage requirements.

The total budget allocation for this procurement is $244,800, funded through local Measure M sources. The procurement plan indicates that an independent cost estimate has been received and a requisition (R000732) has been submitted. The contract type is designated as Firm Fixed Price through a blanket purchase order arrangement. Additional contract considerations include provisions for retention requirements, prevailing wages, and liquidated damages, though specific details regarding percentages and dollar amounts for these elements are not fully specified in the procurement plan. Project manager and CAMM Section Manager concurrence signatures were required, with the plan approved on January 26, 2026.

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Text version

INTEROFFICE MEMO

Date: December 15, 2025

To: Barbara Pouliot, Principal Applications Analyst, Information

Systems

From: Desiree Fernandez, Associate Contract Administrator, CAMM

Subject: Procurement Plan for IFB 250122 “Annual Renewal for

Genesys Cloud”

Please review the procurement plan for the subject IFB and advise your concurrence with contract elements.

Procurement Type: RFP IFB

Justification (explain the rationale for using the particular procurement type):

An IFB is applicable as pricing will be the determining factor for selection.

Evaluation Criteria:

PROPOSAL WEIGHT

Qualifications of the Firm 0% Staffing/Project Organization 0% Work Plan 0% Cost 100% Justification:

The primary focus of the scope of work is to procure Genesys Cloud. There are no required skills, firm qualifications, or detailed work plan necessary to complete this work. The only criterion is cost as that will be the determining factor for the evaluation of this effort.

Contract Type: Time & Expense CTO-Based Firm Fixed Price

Justification (Explain the rationale for using the particular contract type):

A blanket purchase order will be issued to the lowest responsive, responsible bidder.

Procurement Plan, IFB 250122

Retention: Yes % No N/A

Prevailing Wages: Yes $ No N/A

Liquidated Damages: Yes $ No N/A

Procurement Schedule: Attached

Contract Term: One (1)-year term, effective February 11, 2026 through February 10, 2027

Funding Source: Local Measure M Federal (FHWA)

Dollar Amount: $244,800

Independent Cost Estimate Received: Yes No

Requisition Received: Yes R000732 No

DBE Goal: Yes No

Project Manager Concurrence:

Barbara Pouliot, Principal Applications Analyst, Information Systems Date

CAMM Section Manager Concurrence:

Iris Deneau, Section Manager, Procurement Date

1/26/26

File details come from the government source that posted it. Updated .