Attachment 5 - questions - answers.docx

DOCX document 16 KB Posted

Attached to
Lenel & Milestone Maintenance Support Services for Security Cameras
Solicitation number
HT001426RE008
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About this file

This is a Questions and Answers document addressing vendor inquiries regarding personnel qualification requirements for the Lenel & Milestone Maintenance Support Services solicitation (HT001426RE008) at Walter Reed National Military Medical Center.

A vendor questioned whether the Performance Work Statement's formal degree requirements for technician positions—specifically an associate degree for Service Technician II personnel and bachelor's degrees for Service Technician III and Milestone VMS Administrator/Technician personnel—were necessary given that technical certifications and experience might better reflect the knowledge, skills, and abilities needed for the role. The vendor requested consideration of waiving these degree requirements in favor of equivalent combinations of relevant experience, technical training, and industry certifications to broaden the contractor pool. The Government approved this request, allowing equivalent combinations to satisfy educational qualifications. However, the Government maintained that two certifications remain mandatory contract requirements and must be presented upon request: the Lenel S2 OnGuard 8.2 Core Certification (Lenel Certified Associate - LCA track) and Milestone Knowledge Program certifications covering Technical Configuration Level 1 and Level 2. Copies of these certifications must be submitted to the Government office prior to new personnel onboarding.

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Text version

Lenel & Maintenance Solicitation

Vendor Question:

PWS Sections 5.1 and 5.2 require certain technician positions to possess formal academic degrees, including an associate degree for Service Technician II personnel and bachelor's degrees for Service Technician III and Milestone VMS Administrator/Technician personnel. Given the technical nature of these positions, the specified degree requirements may not directly correlate with the knowledge, skills, and abilities required to successfully perform ESS installation, maintenance, and administration tasks. As written, these degree requirements may limit the pool of otherwise qualified personnel and reduce competition among offerors.

Question: Will the Government consider removing the associate and bachelor's degree requirements, or allowing equivalent combinations of relevant experience, technical training, and industry certifications to satisfy these qualifications, to promote broader competition while still meeting the Government's technical needs?

Answer: The request for allowing equivalent combinations of relevant experience, technical training, and industry certifications to satisfy these qualifications is approved.

Please note that the following certifications remain a mandatory contract requirement and must be presented to the Government upon request:

· Lenel S2 OnGuard 8.2 Core Certification (Lenel Certified Associate – LCA track)

· Milestone Knowledge Program: Technical Configuration Level 1 & Technical Configuration Level 2

Please submit copies of these certifications to our office prior to the new personnel onboarding.

File details come from the government source that posted it. Updated .