HT0011-25-R-0044_GNAL-NG_0006.pdf

PDF 170 KB Posted

Attached to
GLOBAL NURSE ADVICE LINE - NEXT GENERATION (GNAL-NG)
Solicitation number
HT0011-25-R-0044
Issued by

About this file

This document is a Standard Form 30 (SF-30) Amendment of Solicitation/Modification of Contract for Solicitation Number HT0011-25-R-0044, specifically Amendment 0006 issued on 04-Jun-2025. The amendment's primary purpose is to provide Attachment 20 Clarification on Call Data (Question No. 354), and it updates multiple attachments to the original solicitation, including the Performance Work Statement, Quality Assurance Surveillance Plan, CDRL Portfolio, Wage Determination, Price Sheet, and various other supplementary documents.

The amendment modifies 20 different attachments with updated dates ranging from 18-APR-2025 to 04-JUN-2025, covering documents such as GNAL Data, Small Business Commitment, Contractor CAC Request Process, Annual Training List, Welcome Book, and additional Questions & Answers. These updates appear to be part of the ongoing refinement process for the Global Nurse Advice Line - Next Generation (GNAL-NG) contract, which provides telehealth registered nurse services for Military Health System beneficiaries, including triage, self-care advice, customer service, and care coordination support.

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Other files

File Type Posted
HT0011-25-R-0044_GNAL-NG_0017Final.pdf PDF
HT0011-25-R-0044_GNAL-NG_0017Final.pdf PDF
HT0011-25-R-0044_GNAL-NG_0016.pdf PDF
HT0011-25-R-0044_GNAL-NG_0016 Conformed Copy.pdf PDF
HT0011-25-R-0044_GNAL-NG_0015.pdf PDF
Attachment 1 Performance Work Statement (PWS) A0015.docx DOCX document
Attachment 27 Clarification on Questions and Answers (No. 34).xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0015 Conformed Copy.pdf PDF
Attachment 21 CDRL A022 - URAC Accreditation Version 3.pdf PDF
HT0011-25-R-0044_GNAL-NG_0014.pdf PDF
Attachment 1 Performance Work Statement (PWS) A0014.docx DOCX document
HT0011-25-R-0044_GNAL-NG_0014 Conformed Copy.pdf PDF
HT0011-25-R-0044_GNAL-NG_0013 Conformed Copy.pdf PDF
Attachment 5 - GNAL Price Sheet_A0013.xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0013.pdf PDF
Attachment 26 Questions and Answers (360 - 365).xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0012 Conformed Copy.pdf PDF
HT0011-25-R-0044_GNAL-NG_0012.pdf PDF
Attachment 23 Monthly Calls Encounter Data (Version 2) - 28JUL25.xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0011 Conformed Copy.pdf PDF
HT0011-25-R-0044_GNAL-NG_0011.pdf PDF
Attachment 25 Clarification on Call Data_Integration_API_and_Workflow.xlsx XLSX spreadsheet
Attachment 1 Performance Work Statement (PWS) A0011.docx DOCX document
HT0011-25-R-0044_GNAL-NG_0010 Conformed Copy.pdf PDF
Attachment 21 CDRL A022 - URAC Accreditation Version 2.pdf PDF
HT0011-25-R-0044_GNAL-NG_0010.pdf PDF
Attachment 24 Clarification on Questions and Answers (34. 112. 186. 203 and 282).xlsx XLSX spreadsheet
Attachment 1 Performance Work Statement (PWS) A0010.docx DOCX document
Attachment 23 Monthly Calls Encounter Data.xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0009.pdf PDF
HT0011-25-R-0044_GNAL-NG_0009 Conformed Copy.pdf PDF
Attachment 22 Revised Responses to URAC Accreditation Questions.xlsx XLSX spreadsheet
Attachment 1 Performance Work Statement (PWS)A0009.docx DOCX document
Attachment 21 CDRL A022 - URAC Accreditation.pdf PDF
HT0011-25-R-0044_GNAL-NG_0008.pdf PDF
HT0011-25-R-0044_GNAL-NG_0007.pdf PDF
HT0011-25-R-0044_GNAL-NG_0007 Conformed Copy.pdf PDF
Attachment 20 Clarification on Call Data (Question No. 354).xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0006 Conformed Copy.pdf PDF
HT0011-25-R-0044_GNAL-NG_0005 Conformed Copy.pdf PDF
HT0011-25-R-0044_GNAL-NG_0005.pdf PDF
HT0011-25-R-0044_GNAL-NG_0005 Conformed Copy.pdf PDF
Attachment 1 Performance Work Statement (PWS)A0005.docx DOCX document
HT0011-25-R-0044_GNAL-NG_0004.pdf PDF
HT0011-25-R-0044_GNAL-NG_0004_Conformed Copy.pdf PDF
Attachment 19 Clarification on Previous Answers.xlsx XLSX spreadsheet
Attachment 18 Monthly Volume and AHT V2.xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0003 Conformed Copy.pdf PDF
Attachment 17 Additional Questions_ Answers (345 - 352).xlsx XLSX spreadsheet
Attachment 1 Performance Work Statement (PWS)A0003.docx DOCX document
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Text version

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of amendment 0006 is to provide Attachment 20 Clarif ication on Call Data (Question No. 354).

1. CONTRACT ID CODE PAGE OF PAGES

J 1 2

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 04-Jun-2025

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HT001125R0044

X 9B. DATED (SEE ITEM 11)

25-Apr-2025

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

04-Jun-2025

CODE

DHA CONTRACTING OFFICE-(PS-CD) HT0011

7700 ARLINGTON BLVD

FALLS CHURCH VA 22042

HT0011 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HT001125R0044

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

EXHIBIT/ATTACHMENT TABLE

DOCUMENT TYPE DESCRIPTION PAGES DATE

Exhibit A GNAL Data 9 18-APR-2025 Attachment 1 Performance Work Statement 78 03-JUN-2025 Attachment 2 Quality Assurance Surveillance Plan 18 16-MAY-2025 Attachment 3 CDRL Portfolio (CDRLs A001 - A021) 16-MAY-2025 Attachment 4 Wage Determination No. 2015-4281 Rev.

11 23-DEC-2024

Attachment 5 GNAL Price Sheet 20-MAY-2025 Attachment 6 Small Business Commitment 2 18-APR-2025 Attachment 7 OCI Contract-Task Order List 18-APR-2025 Attachment 8 PII PHI Federal Information Requirement 10 27-OCT-2020 Attachment 9 DoD Business Associate Agreement 9 30-AUG-2021 Attachment 10 PWS 7.1.1 - Contractor CAC Request

Process

8 01-JUL-2024

Attachment 11 PWS 7.1.1 - DMDC_MP ICAM_ApplicationFor CAC

01-JUL-2024

Attachment 12 PWS 7.1.2 - DHA FY25 Contractor Annual Training List

14 26-MAR-2025

Attachment 13 PWS 7.1.3 - DHA Welcome Book V1.2 40 28-MAY-2021 Attachment 14 PWS 7.2 - DHA Contractor Non-

Disclosure Agreement

2 22-MAR-2019

Attachment 15 Questions & Answers 16-MAY-2025 Attachment 16 Past Performance Questionnaire 5 16-MAY-2025 Attachment 17 Additional Questions & Answers (345 -

352)

23-MAY-2025

Attachment 18 Monthly Volume and AHT V2 02-JUN-2025 Attachment 19 Clarification on Questions & Answers 02-JUN-2025 Attachment 20 Clarification on Call Data (Question No.

354)

04-JUN-2025

(End of Summary of Changes)

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