Attachment 27 Clarification on Questions and Answers (No. 34).xlsx

XLSX spreadsheet 16 KB Posted

Attached to
GLOBAL NURSE ADVICE LINE - NEXT GENERATION (GNAL-NG)
Solicitation number
HT0011-25-R-0044
Issued by

About this file

This file is a Questions and Answers (Q&A) Clarification document for the Global Nurse Advice Line - Next Generation (GNAL-NG) solicitation. The specific Q&A addresses URAC accreditation requirements for the prime contractor, clarifying that while URAC accreditation is not required at proposal submittal, it must be submitted prior to award and is necessary to receive an acceptable rating for contract eligibility.

The related federal contract opportunity is issued by the Defense Health Agency (DHA) under solicitation number HT0011-25-R-0044. The GNAL-NG service provides telehealth registered nurse support for Military Health System beneficiaries, offering 24/7 triage services, self-care advice, health inquiries, customer service, and care coordination. Services include provider locator support, Military Medical Treatment Facility appointing services, Active-Duty Service Member urgent care referral submissions, and customized MTF transfer support.

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Other files

File Type Posted
HT0011-25-R-0044_GNAL-NG_0017Final.pdf PDF
HT0011-25-R-0044_GNAL-NG_0017Final.pdf PDF
HT0011-25-R-0044_GNAL-NG_0016.pdf PDF
HT0011-25-R-0044_GNAL-NG_0016 Conformed Copy.pdf PDF
HT0011-25-R-0044_GNAL-NG_0015.pdf PDF
Attachment 1 Performance Work Statement (PWS) A0015.docx DOCX document
HT0011-25-R-0044_GNAL-NG_0015 Conformed Copy.pdf PDF
Attachment 21 CDRL A022 - URAC Accreditation Version 3.pdf PDF
HT0011-25-R-0044_GNAL-NG_0014.pdf PDF
Attachment 1 Performance Work Statement (PWS) A0014.docx DOCX document
HT0011-25-R-0044_GNAL-NG_0014 Conformed Copy.pdf PDF
HT0011-25-R-0044_GNAL-NG_0013 Conformed Copy.pdf PDF
Attachment 5 - GNAL Price Sheet_A0013.xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0013.pdf PDF
Attachment 26 Questions and Answers (360 - 365).xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0012 Conformed Copy.pdf PDF
HT0011-25-R-0044_GNAL-NG_0012.pdf PDF
Attachment 23 Monthly Calls Encounter Data (Version 2) - 28JUL25.xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0011 Conformed Copy.pdf PDF
HT0011-25-R-0044_GNAL-NG_0011.pdf PDF
Attachment 25 Clarification on Call Data_Integration_API_and_Workflow.xlsx XLSX spreadsheet
Attachment 1 Performance Work Statement (PWS) A0011.docx DOCX document
HT0011-25-R-0044_GNAL-NG_0010 Conformed Copy.pdf PDF
Attachment 21 CDRL A022 - URAC Accreditation Version 2.pdf PDF
HT0011-25-R-0044_GNAL-NG_0010.pdf PDF
Attachment 24 Clarification on Questions and Answers (34. 112. 186. 203 and 282).xlsx XLSX spreadsheet
Attachment 1 Performance Work Statement (PWS) A0010.docx DOCX document
Attachment 23 Monthly Calls Encounter Data.xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0009.pdf PDF
HT0011-25-R-0044_GNAL-NG_0009 Conformed Copy.pdf PDF
Attachment 22 Revised Responses to URAC Accreditation Questions.xlsx XLSX spreadsheet
Attachment 1 Performance Work Statement (PWS)A0009.docx DOCX document
Attachment 21 CDRL A022 - URAC Accreditation.pdf PDF
HT0011-25-R-0044_GNAL-NG_0008.pdf PDF
HT0011-25-R-0044_GNAL-NG_0007.pdf PDF
HT0011-25-R-0044_GNAL-NG_0007 Conformed Copy.pdf PDF
Attachment 20 Clarification on Call Data (Question No. 354).xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0006 Conformed Copy.pdf PDF
HT0011-25-R-0044_GNAL-NG_0006.pdf PDF
HT0011-25-R-0044_GNAL-NG_0005 Conformed Copy.pdf PDF
HT0011-25-R-0044_GNAL-NG_0005.pdf PDF
HT0011-25-R-0044_GNAL-NG_0005 Conformed Copy.pdf PDF
Attachment 1 Performance Work Statement (PWS)A0005.docx DOCX document
HT0011-25-R-0044_GNAL-NG_0004.pdf PDF
HT0011-25-R-0044_GNAL-NG_0004_Conformed Copy.pdf PDF
Attachment 19 Clarification on Previous Answers.xlsx XLSX spreadsheet
Attachment 18 Monthly Volume and AHT V2.xlsx XLSX spreadsheet
HT0011-25-R-0044_GNAL-NG_0003 Conformed Copy.pdf PDF
Attachment 17 Additional Questions_ Answers (345 - 352).xlsx XLSX spreadsheet
Attachment 1 Performance Work Statement (PWS)A0003.docx DOCX document
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Q&A Clarification

Question No.Document (e.g. PWS)Page No.Paragraph No.Section No.QuestionsClarification/Revision to Responses Issued in Previous Amendments
34RFP2952.212-2 EvaluationPlease confirm that the prime contractor must have the URAC accreditations at the time of proposal submittal to receive an acceptable rating.The Offeror is required to submit the URAC accreditation prior to award upon request from the Government. Acceptable rating for URAC accreditation is required to be eligible for this award.

File details come from the government source that posted it. Updated .