BPM005633 VIQ Solutions Exceptions Determination 12.06.23.docx

This document is an Exceptions Determination letter dated December 6, 2023, from a state entity reviewing exception requests submitted by VIQ Solutions in response to Solicitation #BPM005633 for Foreign Language Interpretation and Translation Services. The letter addresses two exceptions raised by the offeror regarding contract terms and conditions.

VIQ Solutions requested an exception to the SAM (Systems for Award Management) coverage requirement, citing that such coverage is not applicable to their business model of providing remote solutions. The state accepted this alternative language with the condition that if in-person services are ever offered in the future, the required insurance must be submitted. Additionally, VIQ Solutions requested an exception to the requirement for submitting names and addresses of their independent contractor base, proposing instead to certify that all contractors have passed criminal security checks and signed confidentiality agreements. The state denied this exception, requiring that a list of contractor names (though not addresses) be submitted for state approval in an acceptable format such as an Excel spreadsheet, with the state requesting submission as soon as possible.