Attachment_1_ISS2_PWS_-_RFP.pdf

Performance Work Statement (PWS)

Installation Support Services 2

FA5215-17-R-9002

8/03/2017

Version 1.0

Vision Statement

1 Mission

1.1 PACAF Regional Support Center (PRSC) Performance Philosophy

1.2 Background

1.3 Scope

2 General Requirements

2.1 Non-Personal Services

2.2 Business Relations

2.3 Contract Administration and Management

2.3.1 Contract Management

2.3.2 Contract Administration

2.3.3 Personnel Administration

2.4 Subcontract Management

2.5 Contractor Personnel, Disciplines, and Specialties

2.6 Location and Hours of Work

2.7 Contractor Operated Stores

3 Performance Requirements

3.1 Project Management

3.2 Project Management - Eareckson Air Station (EAS)

3.3 Project Management - King Salmon (KS)

3.4 Project Management - Wake Island (WI)

3.5 Other Locations

3.6 Contractor Personnel

4 Government Provided

4.1 Government Furnished Records

4.2 Government Furnished Services

4.3 Government Furnished Civil Engineering Support

4.4 EAS Government Furnished Items and Services

4.5 KS Government Furnished Items and Services

4.6 WI Government Furnished Items and Services

5 Reserved

6 Services Summary (SS)

6.1 Overview

6.2 Performance Evaluation

Appendix 1 EAS Support Agreement

Appendix 2 KS Support Agreement

Appendix 3 WI Support Agreement

Appendix 4 EAS Real Property

Appendix 5 KS Real Property

Appendix 6 WI Real Property

Performance Work Statement (PWS)

Installation Support Services 2

Vision Statement

1 Mission

Operations and maintenance (O&M) of installation infrastructure, utilities, services and airfields capable of receiving emergency aircraft diverts within 30 minutes notice. Support tenant units and inter-service support agreements.

1.1 PACAF Regional Support Center (PRSC) Performance Philosophy

Ensure O&M activities are resource efficient in fulfilling requirements. Take advantage of the latest technologies, innovations, and commercial practices. Maintain a focus on consolidating functions and requirements to facilitate reducing overall facility footprint. Program and schedule transport requirements for maximum use of barge services verses airlift.

1.2 Background

Eareckson Air Station (EAS): Located on the Aleutian Island of Shemya 1,500 miles from Anchorage, Alaska. Shemya is at the western-most point in the Aleutian Island chain and is in the Hawaii-Aleutian Time Zone. Shemya is approximately four miles long by two miles wide.

EAS is a fully operational United States Air Force (USAF) Air Station encompassing all of Shemya Island. Access to the island is restricted, and all current activities on the island are managed by the USAF. EAS serves as a radar and communication location and as a refueling and emergency divert airfield for aircraft in transit between North America and East Asia. EAS is accessible and resupplied by air and sea only. Sea barge access/resupply occurs May through September. EAS maritime polar weather ranges from 40 to 6 degrees Fahrenheit during the summer and averages 30 degrees Fahrenheit during the winter. Year-around, EAS is affected by fog and wind. Phase-One winds (winds in excess of 69 knots) are experienced approximately 10 times a year. Due to the isolated location and potential for severe storms, it is recommended Contractor employees be in good health and physically and mentally qualified to withstand the rigors of remoteness.

King Salmon Airport (KS): KS is situated within the Bristol Bay Borough of Alaska, approximately 239 miles southwest of Anchorage and is part of the Alaska Time Zone. The community of King Salmon (population 400) is located along the north bank of the Naknek River and is connected to the community of Naknek (population 600) via a 15 mile highway.

Bristol Bay and King Salmon are accessible and can be resupplied only by air and sea. Sea access/resupply is possible only during the months of May through September. King Salmon is a coastal community with wide ranging year-around temperatures. Temperatures June through August can range from 40 to 85 degrees Fahrenheit. Winter temperatures can range from 40 to - 40 degrees Fahrenheit and can be accompanied by winds of 70 miles per hour or more, creating arctic level wind-chills. In 2009, the decision to begin the draw-down of KS from a Forward Operating Location (FOL) to a divert location was accepted. As a FOL, KS supported military exercises, military deployments, BAK-12 aircraft arresting barriers, divert aircraft, 200 billets, dining hall, infrastructure, O&M and maintenance and repair (M&R) of the Minimally Attended Radar (MAR) facility. As a divert location support for military exercises and deployments ceased, billeting was reduced to 21 billets and aircraft refueling changed to "on approval basis for mission support aircraft. The KS mission supports divert aircraft, BAK-12 barriers, M&R of the MAR facility and aircraft hangars.

Wake Island Airfield (WI): WI is a coral atoll comprised of three islands surrounding a central lagoon. WI is located in the north Pacific Ocean, a few hundred miles west of the International Date Line (Coordinated Universal Time (UTC) +12), or approximately two-thirds of the way from Honolulu to Guam. It is an unorganized, unincorporated territory of the United States, administered by the Office of Insular Affairs, U.S. Department of the Interior. Access to the island is restricted, and all current activities on the island are managed by the USAF. WI lies in the tropical zone and sea surface temperatures are warm all year long, reaching above 80 degrees Fahrenheit in summer and fall. Typhoons occasionally hit the island from June through December, and periodic temperate storms hit in the winter. The most devastating recent storm was in 2006 when Category 5 Super Typhoon Loke caused major damage with winds over 185 miles per hour and a 20-foot storm surge. Due to the isolated location and potential for severe storms, it is recommended Contractor employees be in good health and physically and mentally qualified to withstand the rigors of remoteness. The largest island (Wake Island) is the center of activity on the atoll and has a 9,800 foot runway. WI’s primary missions are airfield operations and maintenance supporting the Pacific air bridge and providing the associated installation support services to tenant units.

1.3 Scope

The PWS provides O&M requirements for EAS, WI and KS. O&M includes, but is not limited to: facilities, utilities, airfield, vehicles, equipment, appliances, roads, grounds, communication systems, equipment, computers, networks, billeting, food, medical, environmental services, quality control, supply, logistics, fire protection, aircraft refueling, deicing, and cargo and passenger handling. The Contractor shall:

a. Maintain the capability to perform services 24 hours a day, seven days a week.

b. Provide all management, supervision, personnel, training, general purpose vehicles, special purpose vehicles, equipment, tools, materials, and other items and services necessary to fulfill PWS requirements, except those as the Government provides.

c. Ensure all services performed under this contract shall be subject to, and comply with, applicable Federal, State, interstate, and local policies, provisions, laws, and regulations.

d. Understand the Federal, State, interstate, and local substantive and procedural requirements referred to in this document include, but are not limited to, all Federal administrative orders and all civil and administrative penalties and fines, regardless of whether such penalties or fines are punitive in nature or are imposed for isolated, intermittent, or continuing violations. The fines and service charges referred to in this section include, but are not limited to, fees or charges assessed in connection with the processing and issuance of permits, renewal of permits, amendments to permits, review of plans, studies, and other documents, as well as any other nondiscriminatory charges that are assessed in connection with a Federal, State, interstate, or local regulatory requirement.

2 General Requirements This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort.

2.1 Non-Personal Services

It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer (CO) immediately.

2.2 Business Relations

The Contractor shall integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subContractors. The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1 Contract Management

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor must maintain continuity between the support operations at EAS, KS, WI and the Contractor's corporate offices.

2.3.2 Contract Administration

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support the contract. The Contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement.

Funds provided by the Government for the Contractor supply and equipment accounts will be limited to USAF-approved funding. The Contractor shall provide the required services under the contract within the funds provided.

All money collected by the Contractor shall be submitted by check made out to "US Treasury” to:

611 ASUS/PM

10471 20th Street

JBER AK 99506

2.3.3 Personnel Administration

The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet PWS requirements. The Contractor shall make necessary travel arrangements for employees.

2.4 Subcontract Management

The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. The Contractor may add subcontractors to their team after notification to the CO.

2.5 Contractor Personnel, Disciplines, and Specialties

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The Contractor shall match personnel skills to work with a minimum of under/over employment of resources.

Ensure no pets are brought on installations by contract employees.

2.6 Location and Hours of Work

Project Headquarters (PHQ): Services are required during the following hours Monday through Friday: 0800 to 1700 Alaska Time Zone.

At EAS: Services are required during the following hours Monday through Friday: 0800 to 1700 Hawaiian-Aleutian Time Zone.

At KS: Services are required during the following hours Monday through Friday: 0800 to 1700 Alaska Time Zone.

At WI: Services are required Tuesday through Saturday: 0700 to 1700 Wake Island Time Zone.

At HI: Services are required Monday through Friday: 0800 to 1700 Hawaii Time Zone.

2.7 Contractor Operated Stores

At Program Management Office (PMO) discretion, the Contractor may operate stores for permanent and/or transient personnel. Stores shall be operated, maintained and repaired at no additional cost or risk to the Government. Hours of and continued operation of Contractor Stores are subject to the benefit, safety and security of permanent and transient personnel. Violations of good order and discipline may result in the availability of space on the installation or time of access to be restricted or revoked. Transportation of Contractor store items shall be at no additional cost to the Government.

3 Performance Requirements The following section applies to all locations listed in Section 2.6 and specifies the Performance Objectives and Elements for the contract.

3.1 Project Management

3.1.1 The Contractor shall attend and present program status for Quarterly Program Management Reviews (PMRs).

PMRs will be a review of performance for the previous quarter.

Performance Standards

a) Standard: 100% in-person attendance by Contractor project manager (or alternate) and teleconference attendance by site managers (or alternate).

AQL: Less than 100% attendance by site managers (or alternate) if authorized by the PMO.

b) Standard: Presentations shall be IAW the PMR A001.

Deliverable A001 PMR Slides

3.1.1.1 Program Evaluation Meetings

The Contractor shall attend monthly program evaluation meetings. Meeting is with the Government at JBER to discuss ongoing projects and issues.

Performance Standards

a) Standard: 100% attendance by project manager or designated alternate.

3.1.2 Site Arrival Notices (SANs)

The Contractor shall collect, process, and manage SANs for access to sites. The Government will provide a copy of the SAN to the Contractor. Ensure support (as indicated in PMO-approved SAN) is provided to include: site orientations, on-site transportation to/from airfield, access to fuel, utility locates, and airport cargo handling.

Performance Standards

a) Standard: Process SANs within one business day of request.

Deliverables A002 SAN Log

3.1.3 Site Orientation Briefing

The Contractor shall provide site orientation briefing for arriving visitors. Site orientation shall include local area seasonal hazard, impending threat, safety, fire prevention, cultural resource awareness, warning system information, and accident/incident reporting procedures.

Performance Standards

a) Standard: Site orientation briefings to all visitors.

3.1.4 The Contractor shall provide response for emergencies.

Perform emergency fire, medical, spill response, and aircraft response services.

Sites near a remote community or civilian waterway/air traffic may be asked to render aid by the PMO or CO upon the occurrence of a natural or manmade emergency or disaster. If the situation does not allow time for the community/agency to request aid, then the Contractor may provide assistance as necessary to sustain life and limb (commonly known as the Good Samaritan clause). If the Government has not authorized aid, then the Government is not responsible for any harm or costs associated with the unauthorized aid. If aid is authorized by the CO, then costs for authorized aid shall be negotiated and charged to the appropriate CLIN. The Contractor shall track all costs (to include man-hours and labor categories) associated with provided aid. In the event that a site is recommended to be evacuated by the Installation Commander, then costs for the evacuation shall be negotiated and charged to the appropriate CLIN.

Performance Standards

a) Standard: Respond to medical emergencies within 30 minutes.

b) Standard: Respond to In-Flight Emergencies within 30 minutes.

c) Standard: Respond to Petroleum, Oil, and Lubricant (POL), hazardous material and hazardous waste spills within 30 minutes of receipt of initial report.

3.1.5 The Contractor shall provide qualified and certified personnel for requirements as defined by the PWS.

Performance Standards

a) Standard: All personnel shall be fully trained and certified.

3.1.6 The Contractor shall provide an Emergency Response Plan for EAS, KS, and WI.

Emergencies include typhoons, earthquakes, fires, volcanos, and tsunamis.

Performance Standards

a) Standard: Submit Government approved Emergency Response Plan.

Deliverables A004 Emergency Response Plan

3.1.7 The Contractor shall develop, implement and maintain a Quality Control Program.

Produce and follow a Quality Control Plan (QCP) for the contract. The contract requires quality requirements derived from commercial standards American National Standards Institute/American Society for Quality (ANSI/ASQ) Q90 and the International Organization for Standardization (ISO) 9000 series model quality system standards. The Contractor may use these commercial standards as a guide for their QCP. The Contractor does not have to be ISO 9000 certified, but should follow similar processes. The Contractor will be given the option of submitting a QCP using DOD military, ISO-9000/Q-90 or their own version to align the QCP with the 9000 series standards. The PMO shall notify the Contractor of acceptance or required modifications to the QCP within 60 days of submittal. The Contractor shall make appropriate modifications and obtain acceptance of the QCP by the PMO within 60 days of submittal. Any modifications to the QCP during the performance of the contract shall be provided to the PMO for acceptance. Defense Satellite Communications System (DSCS) facility and operations will be evaluated by Defense Information Systems Agency (DISA).

Performance Standards

a) Standard: QCP shall include all services covered by the PWS.

b) Standard: Provide and maintain an inspection system which includes the systemic collection, evaluation and root cause analysis of quality data; provide access to this data to the Government.

c) Standard: Contractors control of quality meets or exceeds Government established Standards/AQLs of each required Performance Objective or Element.

d) Standard: Document all quality inspections.

Deliverables A021 Inspection Report A039 Quality Control Plan

3.1.8 The Contractor shall provide central point of contact for each site.

The primary function is to receive initial notice of emergencies. Contractor shall provide the contact names and phone numbers to the CO and PMO in writing within 30 days of contract award and update CO and PMO within 15 business days of any changes.

Performance Standards

a) Standard: Point of contact shall be capable of being reached by telephone 24 hours per day, 7-days per week at each location.

3.1.9 The Contractor shall establish and maintain a Contract Deliverable Server (CDS) for plans and reports.

Structure the CDS segregated by a Plans and a Reports section by current year and past years for all contract performance periods. In the Plans and Reports sections, list deliverables by contracted location, name, reporting frequency (As Required, Monthly, Quarterly, Semi-Annual and Annual), and year (1 October through 30 September). Concurrently with posting Plans and Reports on the CDS, send the PMO an Email notification of the posting. Email subject line shall include the name/number of the plan/report. The Email body shall include the frequency of the report and the period of time it covers, e.g. "1-31 Nov” for a monthly, "Oct-Dec” for a quarterly, etc. In that same Email, courtesy copy other agencies that are listed in section 5.

Performance Standards

a) Standard: Provide CDS password to the PMO for access within 30 days of contract start.

b) Standard: Within the individual deliverable reports file, ensure one copy of the deliverable is in Microsoft Word or Excel (compatible with latest three versions), as applicable, and one in the format necessary by a contract Government software program, if required.

3.1.10 The Contractor shall report manpower labor hours via secured data collection site.

The contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at http://www.ecmra.mil/.

a) Standard: Provide notification to the Government when report is submitted.

A005 ECMRA Manpower Report

3.1.11 The Contractor shall maintain records file plan.

Ensure official records as defined in 44 U.S.C. 3301, Definition of Records and AFI 33- 322, Records Management Program, Para. 2, that are the Contractors responsibility, are maintained as US Government property. Provide official records to the Government upon termination or completion of this contract. Perform all functions associated with the administration of this contract to include, but not limited to, establishing and maintaining publication accounts and libraries, ordering forms, maintaining records, and operating a mail service. Maintain a publication library containing, or maintain internet access to, publications, drawings, plans, and specifications mandatory by this contract. Make the library available to the Government upon request.

Performance Standards

a) Standard: Maintain a records file plan that ensures a standard methodology for filing, storing, retrieving, and ultimately disposing of contract generated records IAW AFI 33-322, Records Management Program. Designate a Customer Account Representative, in writing, to the PMO for each location. The Customer Account Representative is responsible for ordering and receiving all publications and forms.

b) Standard: Maintain TOs current IAW TO 00-5-1. Maintain other USAF publications IAW AFI 33-360, Publications and Forms Management. Through the PMO designate a Technical Order Distribution Officer (TODO) IAW TO 00-5-1, AF Technical Order System. The Contractor is responsible for ordering and receiving all TOs.

c) Standard: Establish and maintain Publications Distribution Office (PDO) accounts for requisitioning and receiving publications applicable to this contract. Establish and maintain requirements, requisition publications, and forms that are applicable to this contract.

3.1.12 The Contractor shall operate, maintain, and repair Government provided facilities, infrastructure, and real property installed equipment (RPIE), and utilities.

All O&M are part of the firm fixed price (FFP) contract. Repairs that exceed this contract may be accomplished through Over and Above (O&A) projects and additional capabilities to include work driven by other program offices, agencies and any other organization external to the PRSC.

O&As are planned work that both the Contractor and Government have determined is not a part of the FFP of this contract. The Government reserves the right to perform O&A work with Air Force in-house resources, third party Contractors, or award it to the ISS Contractor. All O&A planned work shall be submitted and approved via the AF Form 332 process.

Performance Standards

a) Standard: Staff offices in support of O&A projects. The Government estimates 10 O&A projects each period of performance year of the contract.

3.1.12.1 The Contractor shall maintain and update documents and folders for Civil Engineering functions.

The Government shall provide as-built drawings to the Contractor. The Facility Condition Assessment (FCA) will be provided by the Government 30 days after completing the joint assessment accomplished jointly with the Government and the Contractor. This FCA will establish the baseline of the infrastructure; the Contractor shall maintain this baseline through the life of the contract. Facility conditions will be verified every other year with a joint Government and Contractor team.

Performance Standards

a) Standard: Maintain and update as-built drawings on site and on a shared database accessible by the Government. Provide updates to the Government 30 days after altering current structural, installed equipment, and/or utility configuration.

b) Standard: Provide engineers and skilled technicians for a joint Government and Contractor assessment within 180 days of contract start.

c) Standard: Digital drawings shall be submitted in Geographic Information System (GIS) or submitted IAW the most current Architectural/Engineering/Construction (A/E/C) or Tri-Service CAD drafting standard. A hard copy will be required for stamped plans. The as-built survey accuracy of locations in feet will be 1:5000.

d) Standard: Bi-annually, provide engineers and skilled technicians for a joint Government and Contractor Facility Condition Survey (FCS), which updates the FCA.

e) Standard: Maintain facility folders for all existing and any new facilities. Files will be on a shared database accessible by the Government and include work order number, O&A project numbers, floor plans, warranty information and O&M manuals, copy of joint Facility Condition Survey and annual FCA, and records of completed Contractor repairs including assigned Contractor repair number, description of repair work, total hours and labor, materials, and equipment costs.

3.1.12.2 The Contractor shall log and track all repair actions.

Performance Standards

a) Standard: Include date of identification, start and completion date, and all other information required by the Asset Management Plan in the log.

b) Standard: Submit an AF Form 332 for all capital improvements or infrastructure alterations.

c) Standard: Ensure all work is performed by licensed and certified technicians/craftsmen.

d) Standard: Ensure all work performed on the contract, to include any O&M, Corrective Maintenance, Repairs and O&As, is completed IAW all applicable codes, standards, UFGS, AFIs and UFCs.

Deliverables A010 Asset Management Plan (AMP)

3.1.12.3 The Contractor shall develop and implement a Scheduled Maintenance Plan

(SMP).

Scheduled Maintenance Plan shall include Preventative Maintenance (PM) and Scheduled Maintenance (SM).

a) Preventative Maintenance (PM) (see Colum #1 in Table 1-1 below): PM is maintenance which includes testing, measurements, adjusting, lubricating, painting, parts replacement, and cleaning performed specifically to prevent faults and/or to maintain equipment and facilities in satisfactory operating condition. PM will occur at regular intervals and will be conducted on Real Property (RP), including Real Property Installed Equipment (RPIE) and/or other facility components and supporting equipment IAW the approved contractor’s Scheduled Maintenance

Plan (SMP) (A011) or the equipment manufacture’s O&M Manual. The PM schedule will be defined in the Scheduled Maintenance Plan, made available by the contractor for the Government review upon request and updated within 30 days, as changes occur. All labor costs, material costs, material transportation costs, and personnel travel cost for PM is included in the FFP of the site specific O&M CLINs.

b) Scheduled Maintenance (SM) (see Column #1 in Table 1-1 below): SM is categorized when the occurrence is not automatically predictable (i.e. generator overhauls which are based on hours of operation and oil analysis or bearing/seal replacement). SM shall be outlined in the SMP and shall be scheduled/planned for regular plant or ‘line’ shutdowns, typically. All labor costs, material costs, material transportation costs, and personnel travel costs for SM is included in the FFP of the site specific O&M CLINs.

Performance Standards

a) Standard: Submit SMP quarterly and upon request (Government estimates no more than 4 times per quarter) for Government review.

b) Standard: Conduct PM at regular intervals on real property, including RPIE and/or other facility components, and supporting equipment IAW the approved Contractors SMP or the equipment manufacturer’s O&M manual. PM is included in the FFP.

c) Standard: Outline SM in the SMP. Schedule/plan SM for regular plant or line shutdowns. SM costs, to include materials, labor, travel, and transportation of material are included in the FFP.

Deliverables A011 Scheduled Maintenance Plan (SMP)

3.1.12.4 The Contractor shall perform Direct Scheduled Work (DSW).

DSW is categorized below. Any DSW (emergency, urgent, routine) that can be accomplished during the typical work day (no overtime or additional hiring of personnel) can be done without prior approval unless the supplies needed for the DSW exceed the $3,000.00 limitation. This allows the contractor the opportunity to better manage their personnel. Any DSW that alters RP or RPIE shall be approved through an AF Form 332 and the Contracting Officer Prior Approval (COPA) process. This process requires the contractor to submit an AF Form 332 to the Civil Engineering Flight and the Program Manager. Once the AF Form 332 has an approved approach it will be sent to the CO for their concurrence toward the AF Form 332 being requested. The CO’s concurrence shall be recorded with a COPA number. The COPA number shall be required when invoicing against CLINs, XX11 or XX14 for the approved effort. Please reference Section J, Attachment 15 Over and Above Work for more information regarding CLINs XX11 and XX14. Any materials, transportation, or labor toward an AF Form 332 without a COPA shall be rejected.

a) DSW (see Column #2 in Table 1-1 below) that requires detailed planning or capitalization on RP records shall be submitted on an AF Form 332. DSW is categorized to include, emergency, urgent and routine scheduled work (see below). All individual DSW projects shall be tracked as a single line item in the DSW Planned Work Report. The Contractor shall submit the DSW Planned Work Report, A040, on a monthly basis. Any DSW project that alters RP or RPIE shall be approved via the AF Form 332 process and shall include a cost estimate broken down by labor, material, transportation of material, and personnel travel. Photo documentation or inspection by Government personnel will be required at the completion of all DSW requiring an AF Form 332. The type of close-out inspection will be noted on the AF Form 332 upon approval by the Government.

Below are the DSW standards for this contract, which uses the following work classifications:

b) Emergency Work (see Column #2 in Table 1-1 below): Work required to eliminate a catastrophic condition that is detrimental to the mission, reduces operational effectiveness or endangers life, health or safety. The contractor shall respond to Emergency Work within 60 minutes of discovery or notification. Work shall continue until the emergency condition is resolved or has passed and the work can be re-classified. Submission of an AF Form 332 is required for all work that alters RP or RPIE; however, verbal notification is acceptable for emergencies until the form can reasonably be submitted (at least within 24 hours). Emergency work performed after normal hours may be billed under CLIN XX14 if a COPA number is received by the end of the next business day or within 24 hours of the emergency, whichever is longer (see Section J, Attachment 15 O&A Work).

c) Urgent Work (see Column #2 in Table 1-1 below): Work that is not an emergency but could be detrimental to the mission if not completed in the prescribed time. If the material is not readily available on site, then materials must be requested within 7 calendar days. Urgent work must be responded to and completed within 7 calendar days of material receipt. Urgent work that can be performed during the normal work day shall not be billed against CLIN XX14 (see Section J, Attachment 15 O&A Work).

d) Routine Work (see Column #2 in Table 1-1 below): Work that does not qualify as emergency or urgent work. Work that does not impact the mission, such as work addressing cosmetic or quality of life concerns. For example, drywall that has been damaged from a roof leak, carpet that has been damaged by a door leak, or minor repairs to a kitchen ventilation hood. Routine work that can be performed during the normal work day shall not be billed against CLIN XX14 (see Section J, Attachment 15 O&A Work).

e) Over and Above (O&A) Work (see Column #3 in Table 1-1 below): Planned work that is within the general scope of the contract but is considered over and above the FFP of the contract.

The Government reserves the right to perform O&A Work with its own employees, third party Contractors, or the ISS Contractor. All O&A Work that alters RP or RPIE shall be identified and submitted via the AF Form 332 process.

The Contractor shall submit a DSW/Planned Work Report to track their annual DSW labor costs.

DSW shall be categorized to include Emergency Work, Urgent Work, and Routine Work (see paragraphs b) through d) for definitions).

Table 1‐1 Work Classification

Operation & Maintenance (O&M)

Corrective Maintenance & Repair Over & Above (O&A)

Work

FFP FFP NTE FFP MOD

AF Form 332 ‐ Not Required AF Form 332 ‐

Required if DSW alters RP or RPIE AF Form 332 – Required if RP or RPIE is altered

Column #1 Column #2 Column #3 (PWS 3.1.12.3 a & b) (PWS 3.1.12.4 a through d) (PWS 3.1.12.4 e)

PWS 3.1.12.3 / a Preventative Maintenance (PM)*

PWS 3.1.12.3 / b Scheduled Maintenance (SM)*

PWS 3.1.12.4 /a Direct Scheduled Work (DSW)*

PWS 3.1.12.4 /b Emergency Work*

PWS 3.1.12.4 /c Urgent Work*

PWS 3.1.12.4 /d Routine Work*

PWS 3.1.12.4 /e O&A Work is within the general scope of the contract but is considered over and above the FFP of the basic Operations and Maintenance (O&M) CLINs*

*All work is included in the FFP of the site specific Operation and Maintenance (O&M) CLINs

*Includes all Labor, Materials, Material Transportation, and Personnel Travel / Transportation

*Each individual project shall be acquired through:

GOVT PROVIDED

1) CAP CLIN XX11

2) LABOR/TRANS CLIN XX14 (through assigned COPA process only)**

**Up to $1M in aggregate DSW costs, including transportation of personnel, before shifting to column #3, O&A Work

*Each individual project shall have a negotiated FFP, which will result in a contract modification IAW Section J, Attachment 15 Over and Above Work.

a) Standard: Include all DSW in the Planned Work Report.

b) Standard: DSW that alters RPIE requires an approved AF Form 332.

c) Standard: Planned DSW (PDSW) requires planning or capitalization on RP records. All PDSW requires an approved AF Form 332. Track PDSW on the DSW Planned Work report.

d) Standard: Respond to emergency repairs within 60 minutes of notification. Continue work until the emergency condition is resolved and follow-on work can be re-classified as something other than emergency.

A040 Planned Work Report

3.1.12.5 The Contractor shall acquire and maintain required permits for each site.

Utilize an AF Form 103, Base Civil Engineering Work Clearance Request, for issuing approved permits. Review Land Use Control Management Plan 2012 and PRSCOI 32-7001 which provide detailed information on environmental restoration sites. All digging permits must be reviewed and signed by AFCEC/OLAR (Environmental Restoration Section) prior to issuance. Additional details on sites can be obtained from the public website http://afcec.publicadmin-record.us.af.mil. For additional questions and clarification, contact PMO.

Performance Standards

a) Standard: Coordinate all dig permits through AFCEC/OCLAR. Identify areas outlined in Government provided documentation related to environmental restoration sites, third party projects, other Governmental agency projects, and Natural/Cultural Resource Plans before authorizing/issuing a locate/digging permit.

b) Standard: Ensure infrastructure is not damaged by maintenance, repair or construction work.

Identify locations of known hazardous substances. Accurately locate and mark utilities and other resources obstructed from view by ground or other coverings. Hand excavation is required within five (5) feet of a known utility line.

c) Standard: Identify confined entry locations and permits and follow regulatory requirements IAW NFPA 1006, Standard for Technical Rescuer Professional Qualifications, Annex C Confined Space Entry.

d) Standard: Issue the applicable welding/burn permit before work requiring welding or an open flame has begun. Ensure the issued permit outlines restrictions required to ensure protection of infrastructure and personnel.

3.1.12.6 The Contractor shall maintain facilities IAW Facility Classifications.

Active (AC): Infrastructure utilized in day-to-day contract performance and mission support.

Closed (CL): Infrastructure pending demolition; Contractor does not maintain or repair them.

Access and utilization for any purpose is restricted.

Cost Shared Facilities (CS): Facilities for which the use is allowed by non-Government tenants.

Real estate documents providing use outline the cost sharing agreement between the USAF and non-Government tenant. Included in this classification are the nine duplexes and one single house provided to the Contractor for Contractor personnel located at WI. These 10 housing units are provided to the Contractor at no cost to the Government for maintenance and repair.

Facilities with Other Agency Operated Functions (OA): Facilities which contain other agency equipment/operations authorized through licenses, leases or Inter/Intra-Service Support Agreements (ISSAs).

3.1.13 The Contractor shall provide technical advice on engineering, planning, and programming.

Performance Standards

a) Standard: Provide technical advice, recommendations and solutions to the PMO on repair, maintenance, designs and construction affecting EAS, KS, and WI as requested. Provide secondary oversight of third party construction efforts (to include joint inspections) as requested, and advise the 611 CES/CC, or designated representative, on long-term development plans of the site. This shall include, but is not be limited to, offering advice during the development of the 611 CES’s Integrated Priority List (IPL) of construction projects and subsequent Facilities Boards. The IPLs are built from priority lists for each site, for which the Contractor shall provide drafts and recommendations as requested. The Government estimates the requirement of three full-time Engineers (1 Civil, 1 Electrical, and 1 Mechanical) at PHQ in support of the PMO.

3.1.14 The Contractor shall develop and implement a Phase-In/Phase-Out Plan.

Constraint - Government personnel availability may be limited due to Air Force needs.

Performance Standards:

a) Standard: Prepare a phase-in plan that allows for an orderly and expeditious contract changeover which does not impact ongoing Government operations and submit to the PMO and CO NLT 90 calendar days after Contract start. All costs associated with phase-in shall be part of the FFP. The phase-in plan shall include all locations as described in PWS Section 1.3.

b) Standard: Prepare a phase-out plan that allows for an orderly and expeditious contract changeover which does not impact ongoing Government operations and submit to the PMO and CO NLT 48 months prior to end of period of performance and submit to the PMO/CO if the CO does not request it sooner. All costs associated with phase-out shall be part of the FFP. The phase-out plan shall include all locations as described in PWS Section 1.3.

Deliverables A041 Phase-In Plan A042 Phase-Out Plan

3.2 Project Management - Eareckson Air Station (EAS).

3.2.1 Airfield Operations

EAS’s airfield is uncontrolled and does not require 24/7/365 manning. Contractor shall ensure the airfield is managed and inspected for safety and compliance IAW USAF, and Federal Aviation Administration (FAA), airfield planning and design criteria.

Maintain the airfield open for normal hours of operations, for recurring rotator aircraft (passenger and cargo) and transient aircraft Monday, Wednesday and Friday from 1000L-1400L.

Maintain the airfield open and operational IAW the days and hours published in the applicable Flight Information Publication (FLIP). Contact the PMO if the FLIP and normal hours of operations differ.

Performance Standards

a) Standard: Maintain airfield pavements IAW AFI 13-204V3, Airfield Operations Procedures and Programs, Ch. 18, Para. 18.1. Maintain runway surface condition (RSC) and runway condition reading (RCR) friction reading of 12 RCR. Maintain taxiways and ramps at RSC/RCR friction reading of 8 RCR.

b) Standard: Ensure foreign object debris (FOD) are removed from airfield pavements when in use.

c) Standard: Ensure aircraft are marshaled IAW AFI 11-218, Aircraft Operations and Movement on the Ground, Ch. 2. Use wing walkers when within 25 feet of obstructions IAW AFI 11-218, Para. 1.

d) Standard: Ensure vehicle operations on military ramps and taxiways comply with AFI 13-213, Airfield Driving, Para. 2.8.

e) Standard: Conduct daily airfield inspections IAW AFI 13-204V3, Airfield Operations Procedures and Programs, Ch. 17 using the sample checklist at Attach. 10, Airfield Inspections for checking airfield applicable checklist items. Maintain copy of checklist on site for one year.

3.2.1.1 The Contractor shall provide monitoring for the airfield.

Monitor the Common Traffic Advisory Frequency (CTAF), UHF frequency 352.05 MHz and VHF frequency 127.2 MHz, 24/7/365. Maintain situational awareness of airfield activities IAW AFI 13-204V3, Airfield Operations Procedures and Programs, Ch. 15, Para. 15.1.1.

Performance Standards

a) Standard: Provide airfield, weather and Bird Aircraft Strike Hazard (BASH) information when requested by aircrews.

3.2.1.2 The Contractor shall restrict airfield when needed.

Request PMO approval for all scheduled airfield restrictions. Provide the request a minimum of 30 days before implementation of scheduled airfield restriction. Publish Notice to Airmen (NOTAM) for all scheduled and unscheduled restrictions.

Performance Standards

a) Standard: Notification to the Government shall be performed by telephone and Email to PMO.

Notification shall include justification, duration of restriction, and impact of restriction.

b) Standard: Email and telephonic notifications shall be made to the PMO when the airfield restrictions are lifted within 12 hours.

c) Standard: Record site-supported aircraft arrival and departure information and submit via the monthly Aircraft Arrival/Departure Report.

Deliverables A006 Aircraft Arrival/Departure Report

3.2.1.3 The Contractor shall respond to aircraft.

Provide transient alert service IAW TO 00-25-172, Ground Servicing of Aircraft and Static Grounding/Bonding. Responses shall include: Crash/fire rescue and as requested by aircraft commander, barrier support. Follow-on support, provided IAW situational requirements, as applicable will include: follow-me truck, aircraft refueling, deicing, cargo/passenger handling.

Performance Standards

a) Standard: For Normal Response Operations, provide transient alert service IAW TO 00-25- 172, Ground Servicing of Aircraft and Static Grounding/Bonding. Meet arriving aircraft with follow-me vehicle upon request. Have fire extinguishers and support equipment pre-positioned IAW arriving aircraft operational requirements .

b) Standard: For Divert and Emergency Responses, maintain the capability to provide 30 minute response to divert and emergency aircraft 24/7/365. String Aircraft Arresting Systems (AAS) as requested by divert aircraft commander, Supervisor of Flying (SOF) at JBER or PMO.

Immediately following aircraft barrier engagements issue a NOTAM if a barrier is taken out of service. Remove applicable NOTAM when applicable barrier is back in service.

c) Standard: Obtain CO approval before opening airfield outside of normal airfield operating hours. This does not apply to Divert and Emergency Responses.

3.2.1.4 The Contractor shall implement Government provided BASH plan for airfield operations.

Performance Standards

a) Standard: Maintain the required Federal and State permits for non-lethal hazing and lethal taking of birds for wildlife hazard management.

b) Standard: Implement and maintain Government BASH plan IAW AFPAM 91-212, BASH Management Techniques.

c) Standard: Designate, train, and document BASH patrol members on wildlife dispersal and use of hazing equipment. Provide documentation to the Government when requested.

d) Standard: Determine Bird Exclusion Zone (BEZ) IAW 11 AF Supplement 1 to AFI 91-202, The US Air Force Mishap Prevention Program.

e) Standard: Maintain wildlife reduction actions log on site and provide to Government on request. Log shall include Date, Bird location within the BEZ, Dispersal method used, Species, Estimated numbers, and Number and species of birds taken lethally.

f) Standard: Within an hour proceeding scheduled aircraft arrivals and departures, conduct a visual inspection of the BEZ to determine the bird watch condition (BWC). Immediately after determining the BWC, notify the aircraft commander to include bird type, activity, estimated numbers, and location. Keep aircraft commander advised of dispersal actions and changes in

BWC.

g) Standard: In the event of a bird strike on aircraft, provide aircrews and/or maintenance personnel with the BASH information required on AF Form 853, Air Force Wildlife Strike Report.

3.2.2 The Contractor shall perform weather operations.

Performance Standards

a) Standard: Perform Surface Weather Observations IAW AFMAN 15-111, AFMAN 15-111 Pacific Air Forces Supplement. Perform Upper Atmospheric Weather operations, IAW Federal Meteorological Handbook 3 (FMH-3).

b) Standard: Ensure site information is current and correctly described in the FLIP. Review each applicable FLIP to determine changes in local and special observing criteria. Advise the Government in writing of changes to FLIP information as soon as the changes are known.

Submit change information to the Government no later than five days from the effective date of the change.

c) Standard: Solicit and submit Pilot Reports (PIREPs) IAW AFMAN 15-124, Meteorological Codes.

3.2.2.1 The Contractor shall perform upper air observations.

Performance Standards

a) Standard: Perform upper air soundings IAW AFMAN 15-111, AFMAN 15-111 Pacific Air Forces Supplement, and FMH-3, and applicable operator manuals using the Vaisala MW-41

Sounding System, RS-41SG Radiosondes. Ensure upper air quality control program is IAW FMH-3 Ch. 4, 8, and Appendix E.

b) Standard: Conduct and document sounding releases IAW FMH-3, Paragraph 3.6 and 3.7.

c) Standard: Sounding times are 0000 UTC and 1200 UTC. Actual release falls within the time interval from 45 minutes before to the scheduled time of the “observation" IAW FMH-3, para 3.6.

d) Standard: Submit and transmit sounding message into Air Force Weather Web Services (AFW-WEBS) IAW FMH-3, Paragraph 7.4.

e) Standard: Document results and submit on AF Form 3811.

3.2.2.2 The Contractor shall provide surface weather observations.

Performance Standards

a) Standard: Develop and implement a surface weather observing quality control program IAW AFMAN 15-111 Ch. 13.

b) Standard: Document surface weather observations on AF Form 3803. Provide the results monthly to the 14th Weather Squadron (14 WS).

c) Standard: Transmit surface weather observations with results of station quality control on the AF Form 3811.

d) Standard: Augment the Automated Weather Operating System (AWOS) when mandatory supplementary weather conditions occur as specified in AFMAN 15-111. Should the 17th Operational Weather Squadron (17 OWS) issue a weather watch or warning, begin supplementing observations upon receipt of the watch or warning. Otherwise, begin supplementing when the mandatory supplementary weather conditions first occur. Stop supplementing observations when the mandatory supplementary weather conditions are no longer occurring or the watch or warning for mandatory supplementary weather conditions expires or is cancelled, whichever occurs later.

e) Standard: Augment the AWOS during normal airfield hours when any system sensors are not operational or are unavailable due to sensor or communication failure, the technician provides the same reporting capability as provided by the AWOS.

f) Standard: Notify the 17 OWS whenever the AWOS is taken out of service for unscheduled or scheduled maintenance via Email.

3.2.3 Civil Engineering

3.2.3.1 The Contractor shall maintain facilities.

Performance Standards

a) Standard: Lifting Devices: Maintain and repair building system lifts, hoist, slings, elevators and mobile cranes. Provide annual testing and certifications and maintain testing and certification records as applicable for all lifting devices on site.

b) Standard: Interior and Exterior Finishes: Maintain and repair interior and exterior finishes to the condition established during initial facility condition survey or achieved by improvements accomplished during the performance of PWS requirements. Develop a 10 year exterior paint plan so that all facilities that require painting are recoated in the life of the plan. Ensure primer, paint, and rust inhibitor, where necessary, is applied per manufacturer’s recommendations and Unified Facilities Guide Specifications 09 90 00.

c) Standard: Floor Maintenance and Repair: Retain floor coverings/accessories/coatings in active facilities to the condition established during initial facility condition survey or achieved by improvements accomplished during the performance of PWS requirements. Repair/patch floor coverings with like quality, color and pattern of existing coverings and meet commercial grade quality. Floor covering repairs are to be IAW facility condition (e.g. roof, windows, doors, etc.)

and future repairs.

d) Standard: Corrosion Control: Perform corrosion control required as related to SM, repairs and manufacturers recommendations. PM should be performed as much as necessary to ensure corrosion is mitigated. Develop and implement a 3 year tank coatings maintenance plan for all tanks regardless of contents to include complete recoating if necessary to control corrosion.