2. Appendix A - (Amend 0001) Air Force Common Levels of Service Standards.pdf

RFP#: FA520920R0001

Amendment 0001

APPENDIX A – AFCOLS Custodial Standards

APPENDIX A - AF COLS 3 Custodial Standards

AF CUSTODIAL SERVICES: Level 1 Cleaning (Prestige) ELIN: X001, X002, X003, and X004 TASK / SERVICE Level 1 Cleaning - Prestige

General Officer, Wing/Base CC, MAJCOM Commander Suites:

- Offices, Lobbies, Conference Rooms.

Facility Waiting Areas, Base Operations, Library, Education Centers, Passenger Terminals, Recreation/ Community Centers, Chapels, Officer/Enlisted Clubs, Bath Houses (Remote and Isolated)

SWEEP FLOORS 1 x Week MOP FLOORS 1 x Week VACUUM CARPET 1 x Week MAINTAIN/STRIP FLOORS Emergency spot cleaning as required BUFF FLOORS Emergency spot cleaning as required SHAMPOO CARPET Emergency spot cleaning as required CLEAN WALK-OFF MATS 1 x Week

TRASH COLLECTION/REMOVAL

(Centralized Locations)

1 x Week

REST ROOMS (All tasks/services)/LOCKER ROOMS(if applicable)

3 x Week

- RESUPPLY REST ROOMS

- CLEAN DRINKING FOUNTAIN

- CLEAN WALLS/PARTITIONS

- SWEEP/DAMP MOP FLOORS

- CLEAN/DISINFECT REST ROOMS

- DESCALE TOILETS & URINALS

- REMOVE TRASH

AF CUSTODIAL SERVICES: Level 2 Cleaning (Basic) ELIN: X005, X006, X007, X008, X009 and X00A TASK / SERVICE Level 2 Cleaning - Basic

General Administrative and Industrial Areas - Wing Staff Agencies, Admin Facilities/Offices, PME Schools, Sq.

Command Sections, Hangars, Laboratories, Shops, Warehouses, Computer Rooms, Auditoriums, Break Rooms, Lobbies, Conference Rooms, Medical Facilities, etc…

SWEEP FLOORS 1 x 2 Weeks MOP FLOORS 1 x 2 Weeks VACUUM CARPET 1 x 2 Weeks MAINTAIN/STRIP FLOORS Emergency spot cleaning as required BUFF FLOORS Emergency spot cleaning as required SHAMPOO CARPET Emergency spot cleaning as required CLEAN WALK-OFF MATS 1 x 2 Weeks

TRASH COLLECTION/REMOVAL

(Centralized Locations)

1 x Week

REST ROOMS (All tasks/services)/LOCKER ROOMS (if

2 x Week

- CLEAN DRINKING FOUNTAIN

- CLEAN WALLS/PARTITIONS

- SWEEP/DAMP MOP FLOORS

- CLEAN/DISINFECT REST ROOMS

AF CUSTODIAL SERVICES: Level 3 Cleaning (Academics)

ELIN: X00B

TASK / SERVICE Level 3 Cleaning - Academics

Academic Facilities SWEEP FLOORS 2 x Week MOP FLOORS 2 x Week VACUUM CARPET 2 x Week MAINTAIN/STRIP FLOORS 1 x Year BUFF FLOORS Quarterly SHAMPOO CARPET 1 x Year CLEAN WALK-OFF MATS 2 x Week

TRASH COLLECTION/REMOVAL

(Centralized Locations)

2 x Week

REST ROOMS (All tasks/services)/ LOCKER ROOMS (if applicable)

2 x Week

- RESUPPLY REST ROOMS

- CLEAN DRINKING FOUNTAIN

- CLEAN WALLS/PARTITIONS

- SWEEP/DAMP MOP FLOORS

- CLEAN/DISINFECT REST ROOMS

Level 4 Cleaning (Special Requirements)

– Child Development Centers

ELIN: X00C

AREA

CLASSROOMS

Children Under 2 years

Children Over 2 years

Cabinets/Millwork (Scrubbing/Sanitizing)

1X daily

1X weekly

Carpet/Rugs (Shampoo) 1X monthly Quarterly Carpet/Rugs (Spot Clean) As needed As needed Carpets/Rugs (Vacuum) 1X daily 1X daily Clean, Sanitize Tables, Chairs, High- Chairs

2X daily

2X daily

Clean, Sanitize Counters/Sinks 1X daily 1X daily Doors (Knobs and surrounding areas) 1X daily 1X daily Dusting (High) Annually Annually Dusting (Low) 1X monthly 1X monthly

Floors - Eating (Damp Mop) after breakfast, lunch, PM snack after breakfast, lunch

Floors - Eating (Sweep) after breakfast, lunch, PM snack after breakfast, lunch

Floors (Buff) 1X monthly 1X monthly Floors (Strip/Scrub/Seal/Wax) Semi-annually Semi-annually Floors- Non-Eating (Damp Mop) 1X daily 1X daily Floors- Non-Eating (Sweep) 1X daily 1X daily Food Prep Counters/Service Surfaces 1X daily 1X daily Trash (Emptying) 2X daily 2X daily Trash (Sanitizing) 1X daily 1X daily Walls (Routine cleaning/dusting) 1X daily 1X daily Walls (Spot cleaning) As needed As needed Windows (Exterior) Semi-annually Semi-annually) Windows (Interior) Quarterly Quarterly Interior Glass/Mirrors/Other 1X weekly 1X weekly Soiled Diaper Container (Emptying) 2X daily

Soiled Diaper Container (Sanitizing) 1X daily

Level 4 Cleaning (Special Requirements) - Child Development Centers (continued)

ELIN: X00C

AREA

Children Under 2 years Children Over 2 years

CLASSROOM REST ROOMS

Clean, Sanitize Counters/Sinks/Faucets

Clean, Sanitize Toilets 1X daily 2X daily Floors- Non-Eating (Damp Mop) 1X daily 2X daily Floors- Non-Eating (Sweep) 1X daily 2X daily Floors (Buff) 1X monthly 1X monthly Floors (Strip/Scrub/Seal/Wax) Semi-annually Semi-annually Resupply/stock 1X daily 1X daily Walls/Partitions (Routine cleaning/disinfect)

OUTDOOR PLAYGROUNDS

Trash (Emptying) 80% Full

GENERAL TASKS

Clean Entrance, Lobby, and Corridors 1X daily Clean Walk Off Mats 1X daily ADMIN OFFICES Level 2 Service STAFF REST ROOMS (ALL TASKS) Level 1 Service

LAUNDRY ROOM

Floors (Damp mop) 2X monthly Floors (Sweep) 1X weekly

Level 4 Cleaning (Special Requirements) – Youth Centers

ELIN: X00C

AREA

ACTIVITY ROOMS Youth/Teen Carpet/Rugs (Shampoo) Quarterly Carpet/Rugs (Spot Clean) As needed Carpets/Rugs (Vacuum) 1X daily Clean Tables, Chairs 1X daily Doors (Knobs and surrounding areas) 1X daily Dusting (High) Annually Dusting (Low) 1X monthly Floors - Eating (Damp Mop) 1X daily Floors - Eating (Sweep) 1X daily Floors (Buff) 1X monthly Floors (Strip/Scrub/Seal/Wax) Semi-annually Floors- Non-Eating (Damp Mop) 1X daily Floors- Non-Eating (Sweep) 1X daily Trash (Emptying & Sanitize) 1X daily Walls (Routine cleaning/dusting) 1X daily Walls (Spot cleaning) As needed Windows (Exterior) Semi-annually Windows (Interior) Quarterly Interior Glass/Mirrors/Other 1X weekly

MULTIPURPOSE ROOMS/COURTS

Sweep/damp mop floors 1X daily Sweep/damp mop/disinfect bleachers and stairs

1X weekly

Sweep under bleachers, pick up debris, remove chewing gum from court/bleachers

Power Scrub Floor 1X weekly Clean Walls 1X weekly

OUTDOOR PLAYGROUNDS

Trash (Emptying) 80% Full

GENERAL TASKS

Clean Entrance, Lobby, and Corridors 1X daily Clean Walk Off Mats 1X daily ADMIN OFFICES Level 2 Service STAFF REST ROOMS (ALL TASKS) Level 1 Service

Level 4 Cleaning (Special Requirements) – School Age Programs

ELIN: X00C

AREA

CLASSROOMS 6 to 12 Cabinets/Millwork (Scrubbing/Sanitizing) 1X weekly Carpet/Rugs (Shampoo) Quarterly Carpet/Rugs (Spot Clean) As needed Carpets/Rugs (Vacuum) 1X daily Clean Tables, Chairs 1X daily Clean, Sanitize Counters/Sinks 1X daily Doors (Knobs and surrounding areas) 1X daily Dusting (High) Annually Dusting (Low) 1X monthly Floors - Eating (Damp Mop) 1X daily Floors - Eating (Sweep) 1X daily Floors (Buff) 1X monthly Floors (Strip/Scrub/Seal/Wax) Semi-annually Floors- Non-Eating (Damp Mop) 1X daily Floors- Non-Eating (Sweep) 1X daily Food Prep/Service Surfaces 1X daily Trash (Emptying & Sanitize) 1X daily Walls (Routine cleaning/dusting) As Needed Walls (Spot cleaning) As Needed Windows (Exterior) Semi-annually Windows (Interior) Quarterly Interior Glass/Mirrors/Other 1X weekly

OUTDOOR PLAYGROUNDS

Trash (Emptying) 80% Full

GENERAL TASKS

Clean Entrance, Lobby, and Corridors 1X daily Clean Walk Off Mats 1X daily

ADMIN OFFICE

Level 2 Service

REST ROOMS (ALL TASKS) Level 1 Service LAUNDRY ROOM, if applicable

Floors (Damp mop) 2X monthly Floors (Sweep) 1X weekly

Level 4 Cleaning (Special Requirements) – Fitness Centers/Natatoriums

ELIN: X00C

TASK / SERVICE HALLWAYS, CORRIDORS, LOBBIES,

STAIRWAYS, ENTRANCE WAY,

GENERAL ROOMS

SWEEP FLOORS 1 x Daily MOP FLOORS 1 x Daily BUFF FLOORS 1 x Monthly MAINTAIN/STRIP FLOORS 1 x Year CLEAN ENTRYWAY GLASS DOORS 1 x Daily VACUUM CARPET 1 x Daily SHAMPOO CARPET 1 x Year CLEAN WALK-OFF MATS 1 x Daily

CLEAN SANITIZE DRINKING

FOUNTAINS

1 x Daily

LOW DUST (LEDGES/WINDOW SILLS) 1 x Quarter EMPTY TRASH 1 x Daily

CLEAN INTERIOR/EXTERIOR HIGH

GLASS

1 x Year

HIGH DUST (CEILING

RAFTERS/LIGHTS/FAN)

1 x Year

TASK / SERVICE

LOCKER ROOMS, PUBLIC

RESTROOMS, FAMILY CHANGING

AREAS

- CLEAN/DISINFECT

SHOWERS,FIXTURES,

WALLS,CURTAINS

2 x Daily

- SWEEP/ MOP FLOORS/VACUUM IF

CARPETED

2 x Daily

- CLEAN SMALL TRASH CAN WITHIN

ACCESS OF EACH FEMALE TOILET

2 x Daily

- CLEAN/SANITIZE TOILETS, URINALS,

SINKS, FIXTURES

2 x Daily

- RESUPPLY LOCKER ROOMS AND

RESTROOMS

2 x Daily

- CLEAN MIRRORS 2 x Daily

- REMOVE TRASH 2 x Daily

- CLEAN WEIGHT SCALES 2 x Daily

- CLEAN INFANT CHANGING TABLES 2 x Daily

- CLEAN WALLS /PARTITIONS 1 x Weekly

- CLEAN TRASH CANS 1 x Weekly

- POWER SCRUB SHOWER /FLOOR

DRAIN COVERS

1 x Weekly

- POWER SCRUB LOCKER ROOM

FLOORS

1 x Month

- HIGH DUST (CEILING FANS, TOP OF

LOCKERS, IMMEDIATE VICINITY

AROUND AIR DUCTS, VENTS

1 x Month

- DESCALE TOILETS, URINALS,

SHOWERS

TASK / SERVICE SAUNAS/STEAM ROOM/WHIRLPOOLS

CLEAN FLOORS 1 x Daily CLEAN BENCHES 1 x Daily CLEAN GLASS 1 x Daily CLEAN WALLS 1 x Weekly

TASK / SERVICE EXERCISE ROOMS

CLEAN EQUIPMENT HOUSING IN

CONTACT WITH FLOOR

2 x Daily

SWEEP/VACUUM FLOORS 2 x Daily MOP FLOORS 2 x Daily CLEAN MIRRORS 1 x Daily SPOT CLEAN WALLS 1 x Month

TASK / SERVICE PARENT CHILD AREAS

SWEEP/VACUUM FLOOR 1 x Daily MOP/SANITIZE FLOOR 1 x Daily CLEAN MIRRORS 1 x Daily

CLEAN EQUIPMENT HOUSING IN

CONTACT WITH FLOOR

1 x Daily

BASKETBALL/RACQUETBALL

COURTS

SWEEP/MOP FLOORS 1 x Daily

CLEAN INTERIOR GLASS (UP TO 6

FEET)

1 x Daily

PICK UP DEBRIS AROUND BLEACHERS 1 x Daily CLEAN WALLS IN COURT/HALLWAYS 1 x Weekly SWEEP/MOP BLEACHERS AND STAIRS 1 x Weekly

CLEAN PADDED WALLS AROUND

COURT

CLEAN CORRIDOR 1 x Weekly

TASK / SERVICE RUNNING TRACK

CLEAN INDOOR TRACK 1 x Daily

DEEP CLEAN PER MANUFACTURER’S

GUIDELINES

DUST RAILINGS 1 x Month

TASK / SERVICE MULTI -PURPOSE AREA

SWEEP / MOP FLOORS 1 x Daily PICK UP DEBRIS 1 x Daily

TASK / SERVICE MASSAGE ROOMS

SWEEP / MOP FLOORS 1 x Daily REMOVE TRASH/DEBRIS 1 X Daily SHAMPOO CARPETS 1 X Year

TASK / SERVICE ADMIN AREAS (INCLUDES HEALTH &

WELLNESS CENTERS AND MASSAGE

AREAS)

SWEEP FLOORS 1 x Week MOP FLOORS 1 x Week VACUUM CARPET 1 x Week CLEAN WALK-OFF MATS 1 x Week

TRASH COLLECTION / REMOVAL

(Centralized Locations)

1 x Week

BUFF FLOORS 1 x Month MAINTAIN / STRIP FLOORS 1 x Year SHAMPOO CARPET 1 x Year

Level 4 Cleaning (Special Requirements) – MFH Towers

ELIN: X00D

TASK / SERVICE STAIRS

SWEEP, DUST, MOP 3 x Weekly

CLEAN AND DUST, STAIR RAILS,

PANELS, STAIR INFRASTRUCTURE,

PIPES, LIGHTS, EXIT SIGNS

3 x Weekly

CLEAN GLASS 3 x Weekly SPOT CLEAN WALLS 3 x Weekly BUFF AND WAX FLOORS 1 x 6 Months

TASK / SERVICE FIRE ESCAPE STAIRS

SWEEP, MOP, CLEAN FLOORS 1 x 6 Months

CLEAN/DUST WALLS AND WINDOWS,

REMOVE SPIDERWEBS

1 x 6 Months

1ST FL – 9TH FLOOR COMMON

AREAS

CLEAN, SWEEP, MOP FLOORS 3 x Weekly BUFF AND WAX FLOORS 1 x 6 Months CLEAN GLASS 3 x Weekly SPOT CLEAN WALLS 3 x Weekly

LOW AND HIGH DUSTING, REMOVE

SPIDERWEBS, CLEAN VENTS

1 x Weekly

CLEAN 1ST FLOOR BATHROOMS,

RESTOCK SUPPLIES

2 x Weekly

TASK / SERVICE ELEVATORS

CLEAN SWEEP, MOP FLOORS 3 x Weekly

SPOT CLEAN WALLS, DOORS,

CEILINGS RAILINGS, AND ELEVATOR

BUTTONS

BASEMENT, GARBAGE, AND

STORAGE AREA

CLEAN SWEEP, MOP FLOORS 3 x Weekly

CLEAN SWEEP, MOP FLOORS, SPOT

CLEAN WALLS AND LOW AND HIGH

DUSTING (STORAGE AREA ONLY)

1 x Monthly

SPOT CLEAN WALLS, LOW AND HIGH

DUSTING, CLEAN AND REMOVE BIRD

FECES

TRASH COLLECTION REMOVAL 1 x Weekly

OUTSIDE AREAS: 1ST FLOOR

OVERHANG AREA, BASEMENT DRIVE-

THRU AREA, SIDEWALKS, ADJACENT

GRASSY AREAS, BIKE OVERHANG

SWEEP, CLEAN, MOP FRONT

ENTRANCE

3 x Weekly

CLEAN AND REMOVE DEBRIS FROM

FRONT ENTRANCE RAIN GUTTERS

1 x Monthly

CLEAN EXTERIOR GLASS 3 x Weekly

SPOT CLEAN WALLS AND REMOVE

SPIDERWEBS

1 x Weekly

POLICE GROUNDS: REMOVE FOREIGN

DEBRIS, TWIGS, ROCKS, BRANCHES,

WEEDS, AND LEAVES

TASK / SERVICE PENTHOUSE

SWEEP, MOP, CLEAN FLOORS 1 x Yearly

Appendix A ‐ AF COLS 3 Custodial Standards DoDEA Custodial Services

ELIN: X00E

RFP#: FA520920R0001

DoDEA School Cleaning

Requirements

Cabinets/M illw ork

(scrubbibg/sanitize)

Carpet/Rugs (Sham poo)

Carpet/Rugs (Spot Cleaning)

Carpet/Rugs (Vacuum

Clean, Sanitize Desk/Tables and Chairs

Clean, Sanitize Counters/Sinks and Faucets

Clean Doors (Knobs and Surrounding Areas)

Dusting (High)

Dusting (Low

Floors‐Eating (Dam p

M op)

Floors‐Eating (Sw eeping)

Floors‐Eating (Buffing)

Floors‐Eating & N on Eating

(Strip/Scrub/Seal/W A

Floors‐ N on Eating (Sw eeping)

Floors‐N on Eating (Dam p op)

Trash (Em ptying)

Trash Cans (Sanitizing)

W all/Partitions (Routine

Cleaning/dusting)

W alls (Spot

Cleaning)

Clean W indow s

(Exterior) indow s

(Interior)

Clean Glass/M irrors/others

Clean and Sanitize Toilets alk Floor ats

Deep Cleaning

Clean and Sterilize W ater Fountains

Classrroms 1X Weekly 2X Yearly As Needed 1X Daily 2X Daily 1X Daily 1X Daily 2X Yearly 2X Monthly 1X Daily 1X Daily 1X Monthl 2X Yearly 1X Daily 1X Daily 1X Daily 1X Daily 1X Daily As Needed 2X Yearly Quarterly 1X Weekly 1X Daily 1X Daily 1X Yearly Student Bathrooms 1X Daily 1X Daily 1X Yearly 1X Monthly 2X Yearly 1X Daily 1X Daily 1X Daily 1X Daily 1X Daily As Needed 1X Weekly 1X Daily 1X Yearly

Admin Offices 2X Monthly 2X Yearly 2X Monthly 1X Yearly 1X Monthly 2X Yearly 2X Monthly 2X Monthly 1X Daily 1X Daily 1X Monthly As Needed 2X Yearly Quarterly 1X Yearly Staff Rest Rooms 1X Daily 1X Daily 1X Yearly 1X Monthly 2X Yearly 1X Daily 1X Daily 1X Daily 1X Daily 1X Daily As Needed 1X Weekly 1X Daily 1X Yearly

OutDoor Playground 1X Daily 1X Daily 1X Yearly 1X Daily

Locker Rooms 1X Daily 1X Daily 2X Yearly 1X Weekly 2X Yearly 1X Daily 1X Daily 1X Daily 1X Daily 1X Daily As Needed 2X Yearly Quarterly 2X Weekly 1X Daily 1X Yearly 1X Daily

Entrance/Lobby and Corridors 2X Yearly 1X Yearly 1X Monthly 2X Yearly 1X Daily 1X Daily 1X Monthly 1X Monthly 1X Weekly 1X Daily

Bldg 1240 & 1378 3X Yearly 1X Weekly 1X Weekly 1X Daily 6X Yearly 1X Weekly 2X Yearly 1X Weekly 1X Weekly 3X Weekly 3X Weekly 2X Yearly 2X Yearly 3X Weekly 1X Daily 1X Daily

Handy man room 1X 2 weeks 2X Weekly

All cleaning task shall be accomplished during the time listed below except as noted in the remarks columns of the task and Frequency Charts.

(a) Regular hours (Night Schedule): 1500hrs thru 0630hrs

(b) Class hours (Day Schedule): 0800hrs thru 1430hrs. Cleaning services for class rooms, gyms, stages, libraries, media rooms, and the other rooms used for the purpose of teaching students are not required during these hours, except when special cleaning is necessary. Common areas such as hallways, stairways, grounds, restroom, locker rooms, and cafeterias shall be service during class hours with care being taken to ensure that classes are not interrupted while performing service.

(cc)) Lunch Period Schedu

High School: 1025hrs - 1115hrs and 1145hrs - 1230hrs West Elementary School: 1115hrs - 1225hrs East Elementary School: 1050hrs - 1300hrs Middle School: 1045hrs - 1220hrs Page 13 of 15

Local Custodial Services (O&M and MFH)

ELIN: X00F

Emergency stairs cleaning is to clean nine (9) O&M Towers twice a year.

Penthouse cleaning is to clean nine (9) O&M Towers, which has 297 square foot per tower – once a year.

Driveway cleaning for 1st floor and basement is to clean nine (9) O&M Towers – weekly.

Basement cleaning, lights, ducts and pipes is to clean twelve (12) MFH Towers and nine

(9) O&M Towers – four (4) times a year.

Local Custodial Services II (O&M)

ELIN: X00G

TASK / SERVICE

SWEEP FLOORS 1 x Month MOP FLOORS 1 x Month VACUUM CARPET 1 x Month MAINTAIN/STRIP FLOORS Emergency spot cleaning as required BUFF FLOORS Emergency spot cleaning as required SHAMPOO CARPET Emergency spot cleaning as required CLEAN WALK-OFF MATS 1 x Month

TRASH COLLECTION/REMOVAL

(Centralized Locations)

1 x Month

REST ROOMS (All tasks/services)/LOCKER ROOMS(if

1 x Week

- CLEAN DRINKING FOUNTAIN

- CLEAN WALLS/PARTITIONS

- SWEEP/DAMP MOP FLOORS

- CLEAN/DISINFECT REST ROOMS