March_PWS_TAB_A_Revision_1,_19_Apr_2018.docx
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SECTION C
PERFORMANCE WORK STATEMENT
FOR
SUPPLY, VEHICLE OPERATIONS/MAINTENANCE,
TRAFFIC MANAGEMENT,
REAL PROPERTY MAINTENANCE,
FUEL, AND AIRFIELD MANAGEMENT
BASE OPERATIONS AND SUPPORT SERVICES
AT
MARCH AIR RESERVE BASE
08 Mar 2018 Revision 1, 19 Apr 2018
| March ARB Base Operations Support | 08 Mar 2018 |
| Performance Work Statement | Revision 1, 19 Apr 2018 |
TAB A
GENERAL
TABLE OF CONTENTS
TAB TITLE PARA
| A-1 | GENERAL | |
| Overview | A1 | |
| Contractor Personnel | A2 | |
| Quality Assurance/Control | A3 | |
| Security | A4 | |
| Hours of Operation | A5 | |
| Emergency or Special Situation Services | A6 | |
| Conservation of Utilities | A7 | |
| Government Observations | A8 | |
| Labor Relations | A9 | |
| Safety | A10 | |
| Phase In and Phase Out Periods | A11 | |
| Reserve Training | A12 | |
| Vehicle Operator Requirements | A13 | |
| Environmental Controls | A14 | |
| Operations Plans (OPLANs) & Support Agreements | A15 | |
| General Information | A16 |
| A-2 | GOVERNMENT PROPERTY AND SERVICES | |
| General | A16 | |
| Government- Property | A17 | |
| Government-Furnished Services | A18 | |
| Calibration Services | A19 |
TECHNICAL EXHIBITS
| A-TE-1 | Service Summaries | |
| A-TE-2 | Workload Estimates | |
| A-TE-3 | Data Deliveries | |
| A-TE-4 | Government Property | |
| A-TE-4a | Government Facilities | |
| A-TE-4a | Property Incidental to the Place of Performance (See Listing) | |
| A-TE-4b.1 | Government Vehicles Contractor Operator Workload Estimate | |
| A-TE-4c | Property Incidental Listing | |
| A-TE-4d | Property Incidental Listing- IT Equipment/Copier/Radios | |
| A-TE-4e | Government Telephones | |
| A-TE-5 | General Acronyms/Abbreviations and Definitions | |
| A-TE-6 | Plans and Support Agreements | |
| March ARB Base Operations Support | 08 Mar 2018 | |
| Performance Work Statement | Revision 1, 19 Apr 2018 |
GENERAL
DESCRIPTION OF SERVICES
A1 Description of Services. The Contractor (KTR) shall provide all personnel, supervision, equipment, tools, materials, supplies, test equipment, and other items and services necessary to accomplish Supply, Vehicle Operations and Maintenance, Traffic Management, Real Property Maintenance, Fuels Management, and Airfield Management at March Air Reserve Base (ARB), CA as defined in this Performance Work Statement (PWS), except as specified in Section A-2, Government-Furnished Property and Services All services, labor, supplies, materials, and parts are included in the Firm Fixed Price unless otherwise specified in the contract. All days are in calendar days unless otherwise specified.
A1.1. Inherently Governmental Activity. Specific categories of PWS tasks, processes, and responsibilities, have been identified and partially restricted to performance by government employees. In general the KTR is prohibited from committing or obligating the government and may not establish policy. Only government employees may perform and provide services or activities as related to the public interest that require either exercise of discretion in applying government authority or the making of value judgment in making decisions for the government. More specifically, government employees are responsible for performing overall functional management, administrative and managerial oversight for all PWS areas. While the KTR shall provide supervision of KTR employees, PWS performance and results; participate in specific activities; prepare reports and analyses; provide input, technical advice, education and training; and work with government representatives in all the functional areas listed above, it is only the totality of the tasks that are KTR limited. KTR performance and responsibilities must cease short of any point that could be reasonably construed as: Management oversight of the PWS functions; committing or obligating the government; validating results, and approval or direction of government activities.
A1.2 Compliance with Domestic Violence Amendment (hereinafter, “Lautenberg Amendment”) to the Gun Control Act of 1968 (18 U.S.C. 922). The Lautenberg Amendment prohibits an individual who has a misdemeanor conviction for a crime of domestic violence from shipping, transporting, possessing or receiving firearms or ammunition, and prohibits sales or any other transfers of firearms and ammunition to such individuals, as described further in 18 U.S.C. 922. DoD policy extends this prohibition to individuals who have felony convictions for crimes of domestic violence.
The KTR shall not permit individuals who have a misdemeanor or felony conviction for a crime of domestic violence to perform any work under the instant contract which would require them to perform activities in contravention of 18 U.S.C. 922 or DoD policy (e.g., which would permit or require such individuals to ship, transport, possess, or receive firearms or ammunition in the course of performing their duties under the contract).
Upon becoming aware that an employee has a conviction for a felony or misdemeanor crime of domestic violence (hereinafter “qualifying conviction”), or upon having reasonable cause to believe that an employee has a qualifying conviction, the KTR shall immediately deny such employee access to firearms and ammunition in the course of the employee’s performance of duties under the contract. The KTR shall also immediately retrieve any Government-owned or Government-controlled firearms or ammunition in the employee’s possession and return same to the Government. The KTR shall immediately contact the local Contracting Officer (CO) for further guidance as to required actions. If any KTR employee is prohibited pursuant to 18 U.S.C. 922 or DoD policies from performing the duties of his or her position, the KTR is responsible for substituting an acceptable employee in the vacated position. The Government also reserves the right to disallow a KTR employee from performing his or her KTR-assigned duties if the Government becomes aware of information from any source that any KTR employee is prohibited from performing his or her duties due to the prohibitions of 18 U.S.C. 922 or DoD policies. In such a case, the KTR and CO shall meet to determine an acceptable course of action, to include the substitution of an acceptable employee as appropriate. The KTR is solely responsible for any delays, contract performance disruption or increased costs attributable to the substitutions required by this provision.
The KTR shall require any employee proposed by the KTR to be placed in and perform the duties of any covered position to certify in writing that he/she does not have a qualifying conviction, prior to that KTR employee assuming the duties of the Covered Positions as defined in Technical Exhibit A-TE-5. Re-certification shall be accomplished by employees occupying covered positions annually or whenever events change the accuracy of a previous certification. These certifications shall be maintained by the KTR for review by the Government upon request.
A2 Personnel. This PWS sets forth minimum qualifications for certain positions. The KTR shall employ only personnel who meet or exceed any such minimum qualifications. The resume and any additional documentation (certifications, diplomas, etc.) for the person proposed to fill the contract manager, functional area manager and all other positions requiring minimum qualifications shall be maintained by the KTR for review by the Government upon request.
A2.1 Certifications and Licenses. Prior to beginning work, the KTR shall ensure employees performing work under this PWS have and maintain certifications and licenses acceptable in the commercial market and required by federal, state, and local laws. The KTR shall maintain certifications on site and make available for government review. Certifications and licenses shall be at the expense of the KTR.
A2.1.1 Project Manager (PM). The KTR shall provide a full-time PM who shall be physically on-site, and be responsible for performance of all work. The name of this person and an alternate or alternates, who shall act for the KTR when the manager is absent, shall be designated in writing to the CO. The PM and alternate shall have full authority to contractually bind the KTR for prompt action on matters pertaining to execution of the Contract. The PM shall possess a minimum of three years’ experience within the last six years simultaneously managing three or more functions of base operating support services, or the commercial equivalent, of similar magnitude and scope as the total requirement of this PWS. (See A-TE-3, A01)
A.2.1.1.1 The PM shall attend any meetings requested by leadership through the COR and directed by the CO.
A2.1.2 Language Requirements. Any KTR employee who will interface with government representatives shall be able to read, write, speak, and understand the English language in the performance of this PWS.
A2.1.3. KTR Employees. The government has an inherent right under law, practice, and regulation to restrict and control access to its facilities, including those that are the subject of this PWS. The government’s exercise of its right to grant and revoke access to particular individuals to its facilities shall not constitute a breach or change to this PWS, regardless of whether said individuals are employed by the KTR. The KTR shall also comply with the Department of Defense (DoD) smoking policy, AFI 40-102, Tobacco Use in the Air Force, and Air Force Reserve Command (AFRC) smoking policies within DoD facilities.
A2.1.3.1 The KTR personnel shall be easily recognizable as KTR employees. The KTR shall provide all KTR employees with an identifying badge, which shall include as a minimum, the person's name, picture, and the KTR’s name. While on the installation, the KTR employees shall wear this picture identification at all times in a clearly visible manner. The KTR shall obtain restricted or controlled area badges from the 452 SFSI in order to gain access to certain restricted areas. Wear of badges shall not present a foreign object damage/debris (FOD) potential.
A2.1.3.2. Employee Rosters. The KTR shall provide an employee roster in accordance with A-TE-3, A02.
A2.1.3.3. The KTR shall maintain procedures for the immediate removal of employees for misconduct or other causes prejudicial to the maintenance of health, welfare, morale or security of the facilities, populace, and computer system information. The KTR shall exercise these provisions when notified by the CO.
A2.1.3.4 Contractor Full-Time Equivalent Reporting. The KTR shall report ALL KTR labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The KTR is required to completely fill in all required data fields at http://www.ecmra.mil.
Report Period: Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October * of each calendar year. KTRs may direct questions to the CMRA help desk.
Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and KTR identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the KTR name and KTR number associated with the data.
User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and KTRs are available at the Army CMRA link at http://www.ecmra.mil.
A2.2 Employment:
A2.2.1 Current Government Employees. All current government employees hiring shall be IAW DoD 5500.7-R, Joint Ethics Regulation, and AFI 64-106, Air Force Industrial Labor Relations Activities.
A2.2.2 Off-Duty/Active Duty Military. The KTR is cautioned that off-duty active military personnel hired may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the KTR’s ability to perform; however, their absence at any time shall not constitute an excuse for non-performance under this contract.
A2.2.3 Employee Training. The KTR is responsible for providing fully-trained and qualified journeyman or craftsman level workforce, if specified, IAW the clauses included in the contract. Therefore, except as otherwise indicated, the KTR shall provide at its expense any required employee training, including the cost of instruction, per diem, travel, salaries, and benefits. If the KTR-identified training is available only from government sources, requests for such training shall be submitted to the CO IAW AFCAT 36-2223, USAF Formal Schools, and the KTR shall reimburse the government for all costs associated with the training.
A2.2.3.1 Employee Training Records. Training and qualification must be documented.
A3 Quality Assurance/Control.
A3.1 Quality Assurance (QA). In accordance with the Inspection of Services clause (“Inspection of Services - Fixed Price”) incorporated by reference in Contract Section E, the Government will evaluate the KTR’s performance under this contract. For those tasks listed on the Service Summary (SS) (Technical Exhibit 1, Tabs B thru I), the Contracting Officer Representative (COR) will follow the methods of surveillance specified for this contract in the Quality Assurance Surveillance Plan (QASP). Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the KTR at the site to initial the observation to acknowledge that the KTR has been made aware of the defective performance. Government surveillance of tasks not listed in the SS or by methods other than those listed in the SS may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the CO as a result of surveillance will be according to the terms of this contract.
A3.1.1 Government Quality Assurance. The Government will evaluate the KTR’s performance under this contract using the KTR’s QCP; this contract; the service provider’s proposal, service provider’s instructions, regulations, OIs; Government instructions, regulations, and manuals (or portions thereof); applicable technical orders; surveillance techniques; and performance thresholds listed in the Service Summaries for each PWS section. The Government will evaluate the KTRs adherence to the requirements of this contract by periodic inspection methods, utilizing the Government Quality Assurance Surveillance Plan (QASP), and through inspection guides. All areas of the contract and all KTR activities in support of the contract are subject to Government surveillance at all times.
A3.2 Quality Control Plan (QCP). A final QCP shall be submitted IAW A-TE-3, A03. The records of inspections shall be kept and made available to the CO and COR electronically for immediate access throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.
A3.2.1 The QCP shall contain a Customer Satisfaction Measurement Plan. The plan shall demonstrate the KTR’s ability to measure customer satisfaction using Point of Service Surveys and Statistically Valid Random Sampling for each performance objective specified in Technical Exhibit-1, Service Summary, Tabs B-H.
A3.2.2 In the plan, the KTR shall clearly articulate how the KTR proposes to address, services that will be surveyed in a general population customer survey; services that will be administered under a point of service survey; survey tools and process (e-mail, paper, telephone or other); random sampling methodology; sample size determination; survey distribution methods; definition of survey scale and “acceptable” performance threshold; and methods of preparation, coordination, reviewing, distribution, and retention of reports.
A3.2.3 Deficiency Prevention. A description of the methods for identifying and preventing defects in the quality of service performed before the level becomes unacceptable.
A3.2.4 The plan shall include a requirement to ensure all submittals, reports, etc., required by the PWS are provided to the appropriate Government organization. The plan shall include specifics as to the areas to be inspected on a scheduled and unscheduled basis, procedures for determining inspections schedules, procedures for submission of Services Summary metrics to COR, and the organizational structure of the Quality Control office and how it relates to the rest of the contractor's organization. A monthly report (hard copy and electronic) shall be provided to COR which addresses all performance metrics included in the Services Summary. (See A-TE-3, A10)
A 3.2.5 The plan shall develop procedures covering key and badge control that includes the turn-in of issued keys and badges by personnel who no longer require access to locked areas or base entry, and control procedures for physical security of Government property.
A3.2.6 The KTR shall perform all duties associated with the Management Internal Control Toolset (MICT) or current annual self inspection program, to include Self Assessment Checklists (SAC) and updates within current program. The COR will validate all inputs and observations identified by the KTR.
A3.3. Performance Management.
A3.3.1 The KTR shall meet as with the Multi-Functional Team (MFT) when convened to review the government and KTR’s performance data. The MFT will evaluate and discuss with the KTR the results of performance measurement data for possible action. The KTR shall be responsible for making the required changes in processes and practices to ensure performance is managed effectively. The KTR shall formulate tactical as well as long-term courses of action jointly with the MFT. A member of the MFT will record meeting minutes and the CO will sign the minutes. Any disagreements with the minutes shall be identified in writing to the CO within 10 calendar days following receipt of the minutes.
A4 Security.
A4.1. Overview. The KTR shall comply with all security regulations and directives identified herein and other security requirements as shown elsewhere in this contract.
A4.2 Unclassified Information Security. The KTR shall handle and safeguard Controlled Unclassified Information in accordance with DoD Manual 5200.1-M, Volume 4 entitled, DoD Information Security Program: Controlled Unclassified Information (CUI). The KTR shall participate in the host installation’s Information Protection Program (IPP). See paragraph 8.8 for classified information security.
A4.3 Physical Security - Resource Protection and Integrated Defense. The KTR shall safeguard all government property in accordance with AFI 31-101, Integrated Defense, and any forms provided for KTR use. The KTR shall immediately report all thefts, vandalism, or destruction of property and equipment (Government or KTR owned) to the Contracting Officer Representative (COR) of this contract.
A4.3.1 Key Control. The KTR shall establish and implement methods of making sure all keys issued by the government to the KTR for KTR employee use are not lost or misplaced and are not used by unauthorized persons IAW 452 AWI 32-9001. The KTR shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The KTR shall immediately report to the COR any occurrences of loss, unauthorized use, or unauthorized duplication of keys. The KTR shall control access to all government provided lock combinations to preclude unauthorized entry.
A4.3.2 Corrective Actions. In the event keys, other than master keys, are lost or duplicated, the KTR may be required, upon written direction of the CO, to re-key or replace the affected lock or locks without cost to the government. In the event a master key is lost or duplicated; the KTR at no cost to the government will replace all locks and keys for that system.
A4.3.3 Lock Combinations. The KTR shall establish and implement methods of ensuring that lock combinations are not revealed to unauthorized persons. These procedures shall be included in the KTR’s QCP.
A4.4 Privacy Act of 1974. The KTR personnel shall have access to Privacy Act information that requires adherence with the Privacy Act of 1974, Title 5 of the U.S. Code, Section 552a, AFI 33-332, Air Force Privacy Act Program, and other applicable agency rules and regulations.
A4.5 Network Access.
A4.5.1 Overview. Network access is a privilege extended to KTR personnel. Network access will be granted by the Government after all criteria have been met and may be suspended for cause as defined in AFI 33-115V2, Section 5.6. Network access will be approved by the Government in accordance with AFI 31-501, AFI 31-601, AFI 33-115V2 and V3, AFI 33-200, DoDI 8510.01, and DoDM 5220.22-M and its supplement. Pursuant to AFI 33-115V2, “every individual who has access to the Air Force (AF) network (af.mil) domain, specialized systems and mission systems is an AF network user. Before becoming an AF network user, the KTR personnel shall be trained and licensed. This process of training and licensing ensures every AF network user is trained and aware of the basic principles of network security and their role in Information Assurance (IA).
A4.5.1.1 Computer Support. The Ktr shall obtain DoD 8570 certification and accreditation and maintain annual continuing education as required to perform administrator functions.
A4.5.2 Foreign Nationals. All KTR personnel that are Foreign Nationals shall meet the requirements of AFI 31-501 prior to network access. The KTR shall ensure the request for network access for Foreign Nationals in their employ are processed and approved by the Foreign Disclosure Office (FDO) in accordance with Air Force Security Systems Instruction (AFSSI) 8522 entitled, Access to Information Systems, paragraphs 3.2.1 and 3.2.3.
A4.5.3 Information Technology (IT) Level and Investigation Required. KTR personnel shall possess a National Agency Check with Inquiries (NACI) for IT Level III as mandated by DoD Regulation 5200.2-R entitled, Personnel Security Program, paragraph C3.6.15 and DoD Instruction 8500.2 entitled, Information Assurance Implementation, Table ET.1. KTR personnel shall possess a current and favorable Investigation for designated level III prior to contract performance. KTR personnel without a current investigation shall follow the procedures established by the 452nd AW/IP.
4.6 Background Investigation Requirements.
A4.6.1 Processing. The 452 AW/IP Personnel Security section will process and forward requests for KTR investigations using the Electronic Questionnaires for Investigations Processing (e-QIP) system. The Personnel Security section will fingerprint the KTR employees on a FD Form 258, Fingerprint Card.
A4.6.2 Contractor Notification. The KTR is notified by the 452 AW/IP Personnel Security section of the results of the NACI Investigations. The Personnel Security section is the repository for the record of investigations conducted on KTR personnel for access to sensitive information, automated information systems and access to restricted areas.
A4.6.3 COR Notification. The 452 AW/IP Personnel Security section will notify the COR with the results of the NACI investigations when they are returned from the Air Force Central Adjudicative Facility with an eligibility of “No Determination Made”. The KTR personnel shall not have access to sensitive information, automated information systems or restricted areas until a final determination is made. The 452 AW/IP Personnel Security section notifies the COR with the final determination.
A4.6.4 Terminations. If a KTR employee is terminated before the Government completes the NACI investigation, the KTR shall immediately forward written notice to the 452 AW/IP Personnel Security section.
A4.6.5 The requirement for NACI investigations does not equate to a mandate for a security clearance, if applicable.
A4.7 Installation Perimeter Access Control. The requirements for installation perimeter access are detailed in Air Force Federal Acquisition Regulation Supplement (AFFARS) clause 5352.242-9000 entitled, Contractor Access to Air Force Installations, in Section I, Contract Clauses, of the basic contract.
A4.8 Classified Information Security and Clearance Level. The KTR shall require access to classified information at the security clearance level of SECRET in performance of this contract. The KTR shall conform to the provisions of DOD 5220.22M, National Industrial Security Program Operating Manual (NISPOM), DoD 5220.22-R, Department of Defense Industrial Security Program, DoDM 5200.01 V2 and V3, Department of Defense Information Security Program and AFI 31-401, Air Force Information Security Program, and AFI 31-601, Industrial Security Program Management.
A4.8.1 Access Requirements. The KTR personnel who require access to classified information or materials shall: (A) Possess a valid and appropriate security clearance, (B) Execute a SF 312 (Non-Disclosure Agreement), and (C) Have a valid need for access to the information to perform a lawful and authorized Government function. The KTR personnel shall possess appropriate clearances prior to commencing work that requires access to classified information, facilities or materials.
A4.8.2 DD Form 254. The KTR shall comply with the DD254, DoD Contract Security Classification, attached to Section J of this contract.
A4.8.3 Visitor Group Security Agreement (VGSA). The KTR shall enter into a VGSA with HQ AFRC. The VGSA shall comply with the provisions of all applicable AF and AFRC instructions. Coordination of the VGSA shall be accomplished by the signatures of personnel identified on the coordination page.
A4.8.4 Facility Clearance. The KTR shall comply with AFFARS 5352.215-9000, Facility Clearance (MAY 1996) in Section I of this contract.
A4.9 RESERVED
A4.10 Tool and Equipment Control Accountability Program. The KTR shall submit a Tool Control and Accountability Plan IAW A-TE-3, A15. All functions within the responsibility of the KTR shall comply with the KTR's approved tool and equipment control and accountability program.
A5 Core Hours of Operation. The KTR shall provide uninterrupted services between 0730 to 1630 hours, Monday through Friday, excluding holidays, unless otherwise specified in Tabs B thru H. All times in this PWS are specified in Local (L) time on a 24 hour clock. The government retains the right to change hours at any time. KTR support required during UTAs shall be provided as specified in Tabs B thru H. The government will not pay any over and above for KTR support specified in the PWS as being required on UTAs. Unless otherwise specified in Tabs B thru H, the KTR will not be required to perform services on the following recognized holidays or when the base is officially closed by direction of the Base Commander:
| New Year’s Day | 1 January | Labor Day | 1st Monday in Sep |
| Martin Luther King’s Birthday | 3rd Monday in Jan | Columbus Day | 2nd Monday in Oct |
| President’s Day | 3rd Monday in Feb | Veterans Day | 11 Nov |
| Memorial Day | Last Monday in May | Thanksgiving Day | 4th Thursday in Nov |
| Independence Day | 4 July | Christmas Day | 25 Dec |
A5.1 Call-out and After-Hours Services Under Routine Operations. The KTR shall provide fully qualified personnel, accessible by phone, on a 24-hour a day, 7 days a week basis, to perform unscheduled mission or emergency requirements. For unscheduled mission requirements, KTR personnel shall respond within 15 minutes of the initial notification and be on-site within one hour after the initial response in order to perform services and satisfy unscheduled mission requirements. Estimated hours are provided in Tabs B-H for after hour support and will be included in the Firm Fixed Price.
A5.2 Reservist Support and Access. The KTR shall provide support and access to reservists on UTAs as specified in Tabs B thru H. March ARB conducts one (1) primary and (1) alternate UTAs each month. The government will not pay any overtime or over and above for KTR support specified in the PWS as being required on UTAs. KTR support shall be in the manner of granting access to reservists, providing training, and documentation of training. The KTR shall grant access to reservists for training use of any and all Government Property listed in B thru H. Technical Exhibits TE-4.
A5.3 Base Exercises. At times support will be required in any or all service areas during base exercises. Participate in exercises IAW the most current published AF and higher headquarters guidance. Provide the required support and personnel IAW exercise needs, base Operations Plans (OPLANS) and the March IDP. Extended operations in support of base exercises are included in the firm-fixed price.
A5.4 Over and Above. Over and Above CLINs will only be used when estimated workload is exceeded by 10% (i.e. 10% of the entire effort) <or> new work within scope of the PWS is required. The use of Over and Above CLIN(s) will continue until a modification is done to incorporate the work in the Firm Fixed Price CLIN(s). Use of Over and Above CLINs shall be coordinated through the Government Program Manager and Contracting Officer for approvals in advance.
A6 Emergency Or Special Situation Services.
A6.1 The following Emergency or Special Situations may be required:
A6.1.1 Services to support base, local or national commitments, up to and including a declared war that would require emergency or contingency support. These services may be required 24 hours a day, 7 days a week for the duration of the emergency. Requirements beyond the capability of the KTR may be augmented by the Government, at its option, when it perceives that mission accomplishment is endangered. The CO may advise the KTR of the required level of effort verbally and follow up immediately with written direction. This effort will be ordered by the CO under the Natural Disaster/Crisis/Terrorist Acts CLIN.
A6.1.2 Services may be required to support emergency and disaster situation (including, but not limited to: accident and rescue operations, civil disturbances, and terrorist acts). Due to the nature of these requirements, the required KTR services cannot be precisely identified until the emergency services are required. This effort will be ordered by the CO under the Natural Disaster/Crisis/Terrorist Acts CLIN.
A6.1.3 The Government reserves the right to take over performance of the contract in the event the KTR employees impairs the KTR’s ability to satisfactorily perform the contract. In the event contract functions are performed by the Government personnel, the Government shall be entitled to an equitable adjustment in contract price for the period of time such services are performed.
A6.2 When multiple contingency plans generate conflicting support requirements, the installation Crisis Action Team (CAT) will establish the priority for the events as they occur. The KTR project manager will be notified by either the CAT or the CO of those priorities.
A6.3 Performance of Services During Crisis Declared by the Secretary of Defense or Overseas Combatant Commander (OCC). All services identified in this PWS are considered critical services during a crisis. The KTR shall continue providing services to March ARB 24 hours a day until the crisis is over. The KTR shall ensure enough skilled personnel are available during a crisis for any operational emergency. A crisis management plan shall be submitted IAW A-TE-3, A04. The KTR will be notified by the CO should a crisis be declared affecting needed KTR support.
A6.4 Full Spectrum Threat Response (FSTR). The KTR shall support and participate in the March ARB FSTR program and appoint FSTR representatives as needed for program coverage IAW AFMAN 32-4004, Emergency Response Operations.
A6.4.1 Unit Control Center (UCC). Establish UCCs to monitor unit resources, mission capability and coordinate unit activities during disaster or contingency operations such as accidents, natural disasters, mobility and recovery requirements and during all planned exercises.
A6.4.1.1 Specialized Team. The KTR shall appoint specialized FSTR team members (Disaster Control Group (DCG), Contamination Control Teams (CCT), Shelter Management teams (SMT) and support teams) to support local response and contingency plans. The KTR shall perform functions necessary to minimize the loss of personnel, resources, and operational capability caused by accidents, natural disasters and contingencies.
A6.4.1.2 Response Procedures. The KTR shall develop and implement response procedures and checklists to support March ARB Plan 32-1, Disaster Preparedness Operations Plan, other local response plans, as well as war and contingency planning documents. Checklists shall be drafted and forwarded for approval prior to use. The KTR shall review checklists annually to ensure accuracy and coverage. (See A-TE-3, A09).
A6.4.2 FSTR Equipment. The KTR shall obtain, maintain and store equipment and supplies needed for response and recovery operations for members of their team. This includes all elements of the Disaster Response Force (DRF), including UCCs, DCG members, CCTs, shelters, SMTs and support teams.
A6.4.3 Base Shelter Program. Support and Participate in the Base Shelter Program. Shelters as identified in March ARB Plan 32-1 will be maintained as such for use during contingency situations, natural disasters, and exercises by the owners and users of the shelter.
A6.5 Hazmat Spill Notification And Response Procedure. This procedure applies when the KTR causes or discovers a spill, release or leakage of any HAZMAT substance, which includes but is not limited to: Petroleum, Oil, Lubricant (POL) fuel, waste oil, hazardous material, hazardous waste, Aqueous Film Forming Foam (AFFF) liquid, sewage, toxic gases or vapors, which could potentially damage or endanger the environment, or threaten public health or personnel safety. Specific non-POL chemicals are listed on the Hazardous Substance list in 40 CFR 302.4 and on the Extremely Hazardous Substance list in 40 CFR 355.40. Reporting and response for all hazardous material releases shall be IAW the Hazardous Material Emergency Planning and Response Plan for March ARB and notification to the Base Fire Department. Additional requirements are as follows:
A6.5.1 If the KTR causes a spill, then financial liability for all spill related costs shall rest solely with the KTR. In the case of pre-existing environmental contamination within a spill area, the KTR is only liable for costs related to a spill which they caused. Such liability shall include, but is not limited to: spill response costs, spill area cleanup and remediation costs, spill waste disposal costs, and any penalties that may be assessed by regulatory agencies as a result of the spill.
A6.5.1.1 If the KTR discovers a spill, which is not caused by the KTR, then financial liability for all spill related costs shall not rest with the KTR, unless determined otherwise by a fair and reasonable investigation of the spill.
A6.5.1.2 Regardless of whether the KTR causes or discovers a spill, the KTR shall comply with the procedure that was developed from the base HAZMAT Emergency Planning & Response Plan for March ARB.
A6.5.1.3 When cleaning up a spill, use proper absorbent media for the Hazmat. Granular clean up material such as kitty litter or speedy dry is prohibited for use on March ARB. Absorbents contaminated with organics are recycled on March ARB.
A6.5.2 If the spill can be contained and controlled by the KTR, without undue risk of injury to personnel, and without assistance from the base Fire Dept. or other HAZMAT response team, then the KTR shall perform the following:
A6.5.2.1 Immediately upon recognizing a spill, use materials from any available spill kit or other equipment as required, to contain and control the spill.
A6.5.2.2 Upon observation of a spill, the KTR shall notify the base Fire Department and provide (1) the name of person reporting spill; (2) the exact location of spill; (3) any personnel injuries; (4) the substance spilled; (5) an estimate of amount spilled; (6) the date and time of spill; (7) the status of spill containment and control; (8) and the status of spill clean-up. The KTR shall provide a courtesy notification concerning the spill to CEV, COR and CO.
A6.5.2.3 If the spill can be cleaned up by the KTR, and there is no environmental (soil or water) contamination, and no excavation is required, then perform the following:
A6.5.2.3.1 Use absorbent materials from any available spill kit or other equipment as required, to collect and clean up spilled substances as much as possible.
A6.5.2.3.2 Do not hose down spilled substances into floor drains or storm drains.
A6.5.2.3.3 Properly package and dispose of spilled substances and waste materials generated during the spill response or clean up, IAW the Hazardous Material Emergency Planning and Response Plan and the March ARB Waste Management Plan.
A6.5.2.4 If the spill cannot be cleaned up by the KTR, or there is environmental contamination, or excavation is required, then notify the base CEV office for technical assistance. CEV will determine which organization, other than the KTR, is going to perform the spill cleanup, and will ensure that the cleanup methods used are in compliance with applicable environmental regulations.
A6.5.3 If the spill cannot be contained and controlled by the KTR, or involves undue risk of injury to personnel, or requires assistance from the base Fire Dept. or other HAZMAT response team, then the KTR shall perform the following:
A6.5.3.1 Immediately upon recognizing a spill, notify the base Fire Department and provide the same information as listed in Para A6.5.2.2 above.
A6.5.3.2 Stop the source of a spill in progress, if possible without undue risk of injury to personnel, using materials from any available spill kit or other equipment as required.
A6.5.3.3 Ensure that all employees in spill area, shut down their work operations and secure their equipment as required. Restrict all sources of ignition.
A6.5.3.4 Make the spill area “Off Limits” to unauthorized personnel. Evacuate to an area upwind of the spill, if appropriate for the type of substance spilled.
A6.5.3.5 Report all known spill information to the On Scene Commander, Incident Commander, or Senior Fire Official on duty, as appropriate when they arrive at the area.
A6.5.3.6 If the spill resulted in environmental (soil or water) contamination, or excavation is required for clean up, then notify the base CEV office for technical assistance. CEV will determine which organization, other than the KTR, is going to perform the spill cleanup, and will ensure that the cleanup methods used are in compliance with applicable environmental regulations.
A7 Conservation Of Utilities. The KTR shall ensure employees practice utility conservation. The KTR shall operate under conditions that prevent the waste of utilities.
A8 Government Observations. As approved by the CO, government personnel other than COs and COR may from time to time observe KTR operations. However, these personnel will not interfere with KTR performance.
A8.1 Regulatory Observation. Outside regulatory agencies such as Department of Environmental Protection (DEP), Environmental Protection Agency (EPA), local conservation commissions may inspect the installation unannounced. KTR shall cooperate fully with these agencies. In the event the KTR receives a deficiency report or other derogatory finding, upon CO direction, the KTR shall take immediate action to correct the deficiency. Any cost associated with the finding due to KTR’s negligence shall be at the KTR’s expense.
A8.2 Records Management. All data created for Government use and delivered to, or falling under the legal control of the Government are Federal records and shall be managed IAW objectives and policies of the DoD, AF directives and the records management legislation as codified at 44 U.S.C., chapters 21, 29, 31, and 33, the Freedom of Information Act (5 U.S.C. 552), and the Privacy Act (5 U.S.C. 552a), and shall be scheduled for disposition IAW 36 CFR part 1228. When data deliverable includes electronic records, the KTR must provide and deliver sufficient technical documentation to permit Government agencies to use the data. If requested by the government, the KTR shall provide the original record or a reproducible copy of any such record within 5 working days of receipt of the request.
A8.3 The Privacy Act. The KTR shall comply with the Privacy Act of 1974 (Public Law 93-529), including AFI 33-332, Air Force Privacy Act Program, as needed to ensure the personal information collected and maintained on government employees is protected from unauthorized disclosure. If records are requested by the government, the KTR shall provide the original record or a reproducible copy of any such record within 5 work days of receipt of the request.
A8.4 Special Requirements. The KTR shall receive, review, coordinate, implement and initiate corrective action as directed by the CO on all AF special subject and special interest items submitted by higher headquarters to the KTR IAW AFI 90-201, Inspector General Activities, and any Fighter Wing Supplements thereto. Prepare correspondence for signature of government official IAW AFMAN 33-326, Preparing Official Communications, and evaluate for recommended suggestions for areas of KTR responsibility when requested by the CO.
A8.5 Coordination With Other Contractors. The government may award other contracts for additional work not prescribed in this contract. The KTR shall fully cooperate with such other KTRs, being careful to fit the KTR’s own work to such additional work as may be directed by the CO. The KTR shall not commit or permit any act, which will interfere with the performance of work by any other KTR.
A9 Labor Relations.
A9.1 Performance During Labor Strikes. In the case of government takeover of performance because of labor strikes, the government shall be entitled to a pro-rata contract price reduction for the period of time for which services are not performed by KTR personnel. The KTR shall be equitably compensated for government use of any KTR-furnished property.
A9.2 Strike Plan. If unionized, the KTR shall establish and maintain a current Strike Plan IAW A-TE-3, A05.
A10 Safety. The KTR shall comply with all safety requirements contained in Occupational Safety and Health Act (OSHA) and National Fire Protection Association (NFPA) Standards; TOs: 00-25-172, Ground Servicing of Aircraft and Static Grounding/Bonding; 37A-1-101, General Instruction-Fuel, Water, and Lubricant Dispensing Equipment; and 42B5-1-2, Gas Cylinder (Storage Type) Use, Handling, and Maintenance; AFIs: 13-204 Vol 3Airfield Operations Procedures and Programs; 23-201, Fuels Management; 91-203, Air Force Consolidated Occupational Safety Information; 29 CFR 1910, Occupational Safety and Health Standards; and 1926, Safety and Health Regulations For Construction; as specified in this contract. The KTR shall submit a Safety Plan IAW A-TE-3, A06. The KTR shall comply during the life of this contract with the approved Safety Plan. The KTR shall comply with the specific safety requirements and directives referenced in the PWS at all times. The KTR shall maintain their assigned work areas and facilities in a neat, clean, and orderly condition. (See A-TE-3, A06)
A10.1 Inspections. The KTR shall provide access for to all facilities and equipment to the government safety inspection authorities (SEG and CEF) to conduct annual, semi-annual, high interest, and spot inspections. The representative from the base (SEG/CEF) will notify the CO prior to all safety inspections and issue a report of discrepancies to the CO.
A10.1.1 Except for spot inspections, the CO will provide the KTR at least five work days advance notice of safety inspections. A copy of the base (SEG/CEF) inspection reports will be provided to the KTR by the CO.
A10.1.2 The KTR shall correct discrepancies as directed by the CO. Any discrepancies which result from violating any of the terms of this contract or which result from violating any OSHA or AFOSH standards, shall be corrected immediately by the KTR at no cost to the government.
A11 Phase In And Phase Out Periods.
A11.1 Phase-In Period. The KTR shall develop comprehensive procedures for phasing in KTR performance to the level prescribed and within the time allowed under the terms of this contract. The KTR shall submit a completed Phase-In Plan IAW A-TE-3, A07.
A11.1.1 During the phase-in period, the KTR shall prepare to assume full responsibility for all areas of operation IAW the terms and conditions of this contract. The KTR shall take all actions necessary for a smooth transition of the contracted operations. The Government will make all facilities and equipment accessible to the KTR. During this period the KTR’s management personnel will be permitted to observe functions on a non-interference basis, as approved by the CO.
A11.1.2 The KTR shall establish the Project Management Office; recruit and hire necessary personnel; obtain all required certifications and clearances, including personnel security clearances; participate in joint inventories and sign for Government Property (GP); develop and submit any required deliverables; attend post-award meetings as required; and accomplish any necessary training to support the requirement of this contract.
A11.2 Phase-Out Period. Prior to the completion of this contract (to include option periods), an observation period shall occur, at which time management personnel of the incoming workforce may observe operations and performance methods of the incumbent KTR. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of service. The KTR shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding KTR. The KTR shall fully cooperate with the succeeding KTR and the Government.
A11.3 Phase-Out Plan. The KTR shall establish and implement a plan for the smooth and orderly transfer of contract responsibility to a successor IAW A-TE-3, A08. The KTR’s phase-out procedures shall not disrupt or adversely impact the day-to-day conduct of Government business.
A12 RESERVE Training.
A12.1 Trainers and Certifiers. The KTR shall appoint a trainer and certifier for each Reserve career field identified in Tabs B-I contact the Wing Training Manager to schedule the appointees to attend and complete the AF Trainer’s Course IAW AFI 36-2201, Developing, Managing, and Conducting Training, Volume 3, and shall maintain current lesson plans. The KTR shall provide specific Air Force Specialty Code (AFSC) training requirements IAW Career Field Education and Training Plan (CFETP) and wartime skill requirements as determined by Unit Type Codes (UTCs) for reservists. The KTR shall request to attend a “Train the Trainer” course from the CO. The KTR shall adhere to all specific training requirements addressed in a specific Tab of this PWS. (See Tabs B thru H, TE-2, for estimated Reserve training workload for each functional area).
A12.2 Training Augmentees. The KTR shall make facilities, GFE tools, and equipment available and perform training of Air Force Reserve members. Certification of training shall be IAW AFI 36-2201, and AFIND 8 (AF Index), Index of Command Job Qualification Standards (CJQS), Qualification Training Packages (QTP), and Instructional Programs. The KTR shall allow qualified Air Force Reserve members to train and certify other reserve members for a given training requirement within the KTR designated facility.
A12.3 Training and Work Performance. The KTR shall conduct and monitor the reserve members training activities within the assigned career field. When approved by the Reserve Unit Training Manger, the assigned reserve members may be used to perform work required under this contract during the conduct of training. KTR shall make facilities available a minimum of two-day shift weekends per month on the reserve member's normally scheduled UTA and during any dayshift weekday throughout the year or as directed by the CO. The KTR shall provide secure storage area for reserve member-owned tools and equipment within or adjacent to the training facility.
A12.4 Written Evaluations. The KTR, in coordination with trainees' reserve unit of assignment, shall provide a brief written narrative describing the trainees' training and an evaluation of the trainees' performance during the period of training, in addition to basic information necessary for completing AF Form 623, On-the-Job Training Record or applicable reporting system (ie., TBA, AFTR). The KTR shall document training provided to reservists in trainer block of the CFETP and the Government will certify the task on the CFETP.
A12.5 Trainees. A training request specifying dates, times, names, and required access will be provided by the CO to the KTR at least 10 workdays in advance of required access to government-furnished facilities, equipment, and vehicles or requirements for hands-on training, familiarization, qualification, and On-the-Job-Training (OJT) training and at least 10 workdays in advance of scheduled classroom training.
A12.6 The KTR shall take appropriate precautions to safeguard any materials made available to Government personnel during these training periods.
A13 Vehicle Operator Requirements.
A13.1 Operator Licensing and Operation. All KTR personnel operating privately owned, Government, or KTR-owned vehicles or material handling equipment, shall possess a current and valid state driver’s license and CDL license IAW AFI 24-301, Vehicle Operations, for operation of that vehicle IAW federal, state and local laws. All KTR personnel shall abide by installation rules and regulations as to safety, speed, parking and seasonal hazards.
A13.2. Flight line Operations. KTR personnel operating…
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