Attach 1 - Performance Work Statement 21 Mar 2022.pdf

FA300222R0002

Base Operating Support Services Laughlin AFB, TX

Performance Work Statement (PWS)

21 March 2022

TABLE OF CONTENTS

Note: To easily navigate through this document open the navigation pane.

SECTION 1-1: SUMMARY OF EXPECTATION

SECTION 2-1: ALL SERVICES

SECTION 2-1.1: DESCRIPTION OF SERVICES

SECTION 2-1: SERVICE SUMMARY

SECTION 2: GENERAL INFORMATION

APPENDIX 2A: PUBLICATIONS

APPENDIX 2B: WORKLOAD DATA

APPENDIX 2C: MAPS AND GOVERNMENT FURNISHED FACILITIES (GFF)

APPENDIX 2D: CONTRACT DATA REQUIREMENTS LIST (CDRL)

APPENDIX 2F: GOVERNMENT FURNISHED TRAINING (GFT)

APPENDIX 2G: ACRONYMS & DEFINITIONS

APPENDIX 2H: OPERATIONS PLANS (OPLANS) AND SUPPORT AGREEMENTS

APPENDIX 2I: CERTIFICATION AND LICENSING REQUIREMENTS

APPENDIX 2K: COLLATERAL TASKS

SECTION 11-1: OPERATIONS AND MAINTENANCE (O&M)

SECTION 11.1.1: DESCRIPTION OF SERVICES

SECTION 11-2: SERVICE SUMMARY

SECTION 11-3: GENERAL INFORMATION

APPENDIX 11A: PUBLICATIONS

APPENDIX 11B: WORKLOAD DATA

APPENDIX 11C: MAPS & WORK AREA LAYOUT

APPENDIX 11D: CONTRACT DATA REQUIREMENTS LIST (CDRL)

APPENDIX 11E: GOVERNMENT FURNISHED PROPERTY (GFP)

APPENDIX 11F: GOVERNMENT FURNISHED TRAINING (GFT)

APPENDIX 11G: ACRONYMS

APPENDIX 11H: OPERATIONS PLANS (OPLANS) AND SUPPORT AGREEMENTS

APPENDIX 11I: CERTIFICATION AND LICENSING REQUIREMENTS

SECTION 13-1: GROUNDS MAINTENANCE

SECTION 13.1.1: DESCRIPTION OF SERVICES

SECTION 13-2: SERVICE SUMMARY

SECTION 13-3: GENERAL INFORMATION

APPENDIX 13A: PUBLICATIONS

APPENDIX 13B: WORKLOAD DATA

APPENDIX 13C: MAPS & WORK AREA LAYOUT

APPENDIX 13D: CONTRACT DATA REQUIREMENTS LIST (CDRL)

APPENDIX 13E: GOVERNMENT FURNISHED PROPERTY (GFP)

APPENDIX 13G: ACRONYMS

APPENDIX 13H: OPERATIONS PLANS (OPLANS) AND SUPPORT AGREEMENT

APPENDIX 13I: CERTIFICATION AND LICENSING REQUIREMENTS

SECTION 15-1: VERTICAL TRANSPORTATION EQUIPMENT (VTE)

MAINTENANCE, REPAIR, & INSPECTION SERVICES

SECTION 15.1.1: DESCRIPTION OF SERVICES

SECTION 15-2: SERVICE SUMMARY

SECTION 15-3: GENERAL INFORMATION

APPENDIX 15A: PUBLICATIONS

APPENDIX 15B: WORKLOAD DATA

APPENDIX 15C: MAPS & WORK AREA LAYOUT

APPENDIX 15D: CONTRACT DATA REQUIREMENTS LIST (CDRL)

APPENDIX 15E: GOVERNMENT FURNISHED EQUIPMENT (GFE)

APPENDIX 15G: ACRONYMS

APPENDIX 15H: OPERATIONS PLANS (OPLANS) AND SUPPORT AGREEMENT

APPENDIX 15I: CERTIFICATION AND LICENSING REQUIREMENTS

SECTION 23-1: MATERIAL MANAGEMENT

SECTION 23.1.1: DESCRIPTION OF SERVICES

SECTION 23-2: SERVICE SUMMARY

SECTION 23-3: GENERAL INFORMATION

APPENDIX 23A: PUBLICATIONS

APPENDIX 23B: WORKLOAD DATA

APPENDIX 23C: MAPS & WORK AREA LAYOUT

APPENDIX 23D: CONTRACT DATA REQUIREMENTS LIST (CDRL)

APPENDIX 23E: GOVERNMENT FURNISHED PROPERTY AND FACILITIES (GFP/GFF)

APPENDIX 23G: ACRONYMS

APPENDIX 23H: OPERATIONS PLANS (OPLANS) AND SUPPORT AGREEMENTS

APPENDIX 23I: CERTIFICATION AND LICENSING REQUIREMENTS

APPENDIX 23J: PRIMARY TRIC GROUP

SECTION 25-1: TRANSPORTATION

SECTION 25.1.1: DESCRIPTION OF SERVICES

SECTION 25-2: SERVICE SUMMARY

SECTION 25-3: GENERAL INFORMATION

APPENDIX 25A: PUBLICATIONS

APPENDIX 25B: WORKLOAD DATA

APPENDIX 25C: MAPS & WORK AREA LAYOUT

APPENDIX 25D: CONTRACT DATA REQUIREMENTS LIST (CDRL)

APPENDIX 25E: GOVERNMENT FURNISHED PROPERTY AND FACILITIES (GFP/GFF)

APPENDIX 25G: ACRONYMS

APPENDIX 25H: OPERATIONS PLANS (OPLANS) AND SUPPORT AGREEMENTS

APPENDIX 25I: CERTIFICATION AND LICENSING REQUIREMENTS

SECTION 1-1

1. SUMMARY OF EXPECTATIONS

1.1. Mission and Vision:

1.1.1. Air Education and Training Command (AETC): AETC’s mission is to "Recruit, train and educate Airmen to deliver airpower for America, AETC’s vision is "Forging innovative Airmen to power the world's greatest Air Force”. AETC’s role makes it the first command to touch the life of almost every Air Force (AF) member.

1.1.1.1. AETC holds the cherished responsibility of producing the highest quality Airmen -strong men and women who adhere to Air Force core values, maintain its standards, value its heritage, and perform at exceptional levels.

1.1.2. Laughlin Mission: Graduate the world’s best pilots, deployment mission ready Airman, develop professional, disciplined and bold leaders.

1.2. Laughlin Environment:

1.2.1. 47th Operations Group: The 47th Operations Group supports wing flying operations by providing instructional programs development and 4,500 hours of academic instruction for Specialized Undergraduate Pilot Training (SUPT) students; international and transition student management; air traffic control; airspace and airfield management; weather services; and oversight of simulator and platform instruction, aircraft scheduling, aircrew flight records, and life support. The 47th Operations Group consists of the 47th Operations Support Squadron, 85th Flying Training Squadron, 86th Flying Training Squadron, 87th Flying Training Squadron, 96th Flying Training Squadron and the 434th Initial Fighter Fundamentals squadron. Laughlin AFB currently produces over 300 pilots a year and handles over 600,000 air traffic control and runway supervisory operations. Students completing SUPT are fully prepared to meet the challenges and responsibilities of today’s modern air force.

1.2.2. 47th Medical Group: The 47th Medical Group supports more than 21,000 beneficiaries in the local area and is the closest military treatment facility for more than 100,000 other beneficiaries.

1.2.3. 47th Mission Support Group: The 47th Mission Support Group’s mission is to provide base and community support for Laughlin’s’ flying training mission while responding to global contingencies. The 47th Mission Support Group supports wing-flying operations through a customer-focused team of diverse professionals who provide civil engineering, personnel, communications, services and law enforcement support for the Laughlin AFB community. Over 4,000 people and over 1,200 students per year are supported. The 47th Mission Support Group consists of the 47th Security Forces Squadron (47 SFS), 47th Force Support Squadron (47 FSS), 47th Contracting Squadron (47 CONS), Civil engineering Squadron (47 CES), and 47th Mission Support Group/Logistics Readiness Division (47 MSG/LRD).

1.3. Laughlin AFB (LAFB) desires services that effectively support military readiness; military operations; LAFB’s training mission and mission of LAFB’s tenant units; a safe and reliable living and working environment; fast, flexible, customer focused services that achieve consistent quality and continuous improvements in efficiency.

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SECTION 2-1

2.1. ALL SERVICES

2.1.1. Description of Services. The Service Provider (SP) shall provide non-personal recurring services and shall meet all requirements and responsibilities in support of the service areas identified in this Performance Work Statement (PWS). The SP’s personnel shall be fully trained, qualified, certified, and licensed, to meet local, state, Air Force (AF), Department of Defense (DoD), and Federal requirements and be knowledgeable professionals who are customer service oriented. Provide all necessary parts, tools, equipment, training (to include travel and per diem), and materials not specified as government furnished within the PWS. The SP shall ensure quality work performance in accordance with (IAW) applicable performance thresholds, standards, guidelines, and directives listed in Appendix A of all service areas. It is at the SP's discretion to determine the frequencies to attain the levels of service at the best value. The evaluation of results will be based on COR performance assessment and customer complaints. Final results of the evaluations will be the determining factor for the success or failure of this contract. The SP shall partner with the base/installation community to continuously improve the quality of all programs and services offered in support of the wing/base mission and customers. All requirements of this PWS shall be applicable to Laughlin Air Force Base (LAFB), and any attached or related properties under the control of LAFB, unless otherwise noted. The SP shall follow applicable AF, Air Education and Training Command (AETC), and 47th Flying Training Wing (FTW) instructions and local procedures concerning the management of environmentally sensitive operations and shall cooperate with base officials in resolving incidents and taking corrective action to prevent recurrence when divergences from sound environmental practices occur within service area of responsibility. Provide input to AETC Headquarters (HQ), Air Staff Inspector General, or Commander Complaints Action Line, Freedom of Information Act (FOIA) requests, Contract Data Requirements List (CDRL), complaints from Congressional Inquiries and suspenses in a timely manner. At Administrative Contracting Officer’s (ACO) direction, reduce operations in non-critical Base Operating Support (BOS) areas and direct resources to meet surge requirements in response to natural and man-made disasters including, but not limited to, tornados and hurricanes.

2.1.1.1. SP Furnished Services, Equipment, Property, and Supplies. Unless expressly stated elsewhere as Government furnished, the SP shall provide all vehicles, administrative supplies, office equipment (to include copiers, facsimile machines, shredders), personnel protection equipment, tools, materials (for example, industrial rags), equipment, medical physicals and testing, and employee personal exposure monitoring.

2.1.1.2. The SP shall support and participate in Continuous Process Improvement (CPI) and support planning of Air Force Community Partnership initiatives.

Note: AF Policy Directives (AFPD), AF Instructions (AFIs), AF Manuals (AFMANs), AF Pamphlets (AFPAMs), Department of Defense (DoD) publications, Air Education and Training

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Command Instructions (AETCIs), Executive Orders (EO), Public Law (PL), Code of Federal Regulations (CFRs), and LAFB Instructions and Supplements are identified in each Section of this PWS.

The Service Provider (SP) shall:

2.1.2. Hours of Operation. Unless expressly stated elsewhere, operating hours established by the SP shall be consistent with meeting the contract performance requirements or as directed by the ACO. Normal duty hours for the Staff offices shall be 0730-1630 hours Monday through Friday.

Although normal business hours are from 0730-1630, the SP is responsible to revise schedule as necessary to meet mission needs. Additionally, as stated throughout this PWS, there are positions that will be required to be manned 24 hours/7 days a week. The Federal legal holidays below are normally observed. Occasionally, Federal holidays shall be declared normal training days and full SP support shall be required. Notice of this requirement shall be given to the SP at least seven (7) business days in advance.

• New Year’s Day

• Martin Luther King Birthday

• Presidents Day

• Columbus Day

• Memorial Day

• Juneteenth National Independence Day

• Independence Day

• Labor Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

2.1.3. Personnel. Exercise management and operational control over and retain full responsibility for performance requirements set forth in this PWS to include all Sections. The Government will not exercise any direct supervision over the SP’s employee performance under this contract.

2.1.3.1. Qualification of Personnel. Provide properly trained, qualified, and/or certified technicians to meet mission requirements. The SP’s personnel shall be able to read, write, speak and understand English.

2.1.3.2. Submit the names of its company officers, parent companies, and parent company officers to the ACO and HQ Air Education and Training Command (AETC)/A4PM (Program Manager) at the Pre-Performance Conference. Changes to the list shall be submitted to the ACO within thirty (30) business days after the change has occurred. This information may be provided to other Government agencies or activities for official use only. Provide a Point of Contact (POC) responsible for the performance of the work; this person shall have full authority to act for

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the SP on all matters relating to the daily operation of this contract. (CDRL 0205)

2.1.3.3. Provide an On-site Program Manager and Program Manager Alternate(s). The Program Manger is a Key Position and at least one Program Manager or Program Manager Alternate shall be physically present during normal duty hours. The Program Manager and Program Manager Alternate(s) shall have a Bachelor Degree, at least five (5) years of Program Manager experience, and the Security Clearance required to perform their duties. A Program Manager and Program Manager Alternate(s) with three (3) years of BOS contract experience and a Project Management Professional (PMP) certification are preferred but not required. The Program Manager or a Program Manager Alternate shall be available on-site within one (1) hour after notification when contract performance occurs outside normal working hours. Provide the designated Program Manager and Program Manager Alternate(s) contact information, in writing, to the ACO at the Pre-Performance Conference.

2.1.3.3.1. A Contract Manager and Contract Manager Alternate(s) shall be designated to represent the SP regarding for all contractual matters. Contract Manager is not required to be onsite. The Contract Manager and the Contract Manager Alternate(s) shall have the all requisite power and authority to conduct business on behalf of the SP. In instances of contractual matters that require expedited approval, the Contract Manager and the Contract Manager Alternate(s) shall have the power and authority to conduct business on behalf of the SP in real time. The Contract Manager shall ensure that any required higher authority is readily available. Provide the designated Contract Manager and Contract Manager Alternate(s) contact information and their authority level, in writing, to the ACO at the Pre-Performance Conference.

2.1.3.4. Furnish, in writing, to the ACO and the 47 FTW Information Protection Office (47 FTW/IP) the names and phone numbers of the contract manager and all SP management and supervisory personnel no later than the contract Pre-Performance Conference. The ACO shall be notified of any proposed changes to the SP's key personnel. Submit in writing key personnel substitution or replacement, to include the individual’s resume and any required qualification certifications, to the ACO fourteen (14) business days prior to any required changes. A revised listing shall be provided to the ACO and 47 FTW/IP offices within five (5) business days after changes occur. (CDRL 0206)

2.1.3.4.1. Key Personnel Positions. Key Personnel positions are identified as the following:

• Program Manager

• Quality Control/Environmental Manager

• Information Systems: Computer Technician

• Senior Accountant Clerk

• Civil Engineering Operation Manager

• Degreed Engineers

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o Mechanical o Civil o Electrical

• Civil Engineering Craftsman/Technician (Requirement and Optimization Function Only) o Heating, Ventilation and Air Conditioning o Electrical o Utilities o Pavement and Equipment o Structural

• Civil Engineering Production Control/Material Acquisition Manager

• Civil Engineering Heavy Repair Manager

• Civil Engineering Facility Systems Manager

• Civil Engineering Infrastructure Manager/Furnishing Management System Manager

• Civil Engineering Grounds Maintenance Manager

• Civil Engineering Quality Control Inspector

• Supply Chain Manager

• Supply Quality Control Inspector

• Supply Material Management and Distribution Supervisor

• Supply Materiel Coordinator, Senior II (2 positions)

• Transportation Quality Control Inspector

• Transportation Vehicle Management Manager

• Transportation Vehicle Fleet Manager

• Transportation Traffic Management Manager

• Transportation Cargo Hazardous Preparer (2 positions)

• Transportation Truck /Tractor Trailer Driver

• Transportation Bus Driver

• Transportation Motor Vehicle Mechanic (Master)

• Transportation Motor Vehicle Mechanic (Fire Truck)

• Motor Vehicle Mechanic (Refueling Truck)

• Auto Body Repairer

• Automotive Painter

Staff these positions at all times. Key Personnel Positions shall not be vacant for a period greater than thirty (30) calendar days. The Section H of the contract outline the government’s strategy when key positions are vacant for a period greater than thirty (30) calendar days. The SP may propose to fill a key position with one employee to cover multiple functions; however, once those positions are identified, they shall remain filled IAW this contract. The SP shall provide a revised listing to the ACO within five (5) business days of all personnel in key positions whenever personnel changes occur. The SP shall include the date any key position became

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vacant. All key positions shall be filled with fully trained, qualified, and knowledgeable professionals, who are customer service oriented. Personnel employed in a key position can assume multiple positions or roles as long as the individual has the qualifications set forth for those positions in the PWS. When a vacancy occurs due to training, vacation, or health issues, the SP shall have a contingency plan for immediate coverage. (CDRL 0206)

2.1.3.5. Current listing of employees. Submit to the ACO within (15) business days after contract start, a list of all employees by names, employee's job classification, and level of security. Ensure Privacy Act Information is properly marked and protected from unauthorized access, disclosure, or manipulation. (CDRL 0201).

2.1.3.5.1. Personnel Change Notification. Notify Information Technology Help Desk with names of departing personnel who had access to the network within five (5) business days after departure by the employee so that accounts can be deleted.

2.1.3.6. Assign personnel to perform collateral duties identified in of each service area section.

2.1.3.7. Provide to the Functional Commander (FC), Functional Contracting Officer Representative (COR), and ACO, within five (5) business days after hiring or transfer has occurred, a listing of the names of newly hired employees and the position assigned and names of those personnel transferred to other positions reflecting the position vacated and new position assigned. (CDRL 0202)

2.1.3.8. Conduct random drug tests on all SP employees who are employed under this contract.

SP personnel who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The SP shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.1.3.8.1. Employees shall be subject to substance abuse testing IAW DAFI 91-204, Safety Investigations and Hazard Reporting, paragraphs 1.1 and 1.3 which describes reasons for the investigation of an individual’s actions or inactions and can be suspect as factors in a mishap sequence IAW DAFI 91-204, paragraph 1.3.3. The ACO may identify the employees to be tested and the drugs for which those employees must be tested. The SP shall accomplish the specified testing using a certified medical substance abuse testing facility (i.e. a certified lab that meets Department of Health and Human Services (DHHS)/Substance Abuse and Mental Health Services Administration (SAMHSA) certification). Results of the test(s) shall be provided to the ACO and sent to the Government agency requesting the testing solely for the purpose of completing an investigation. (CDRL 0209)

2.1.3.8.2. SP shall not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being, or operational mission of the installation to include its population, equipment, and facilities.

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2.1.3.9. SP shall not employ any person who is an employee of the Department of the Air Force (either military or civilian) if such employment would be contrary to the Government’s policies including AFI 64-106, Contractor Labor Relations Activities, paragraph 3, and Department of Defense Directive (DoDD) 5500.07, Standard of Conduct paragraph 2, unless such person has received written waivers of any installation policies restricting employment and/or written approval of off-duty employment.

2.1.3.9.1. SP shall not employ any person who is a spouse or dependent of a DoD employee (military or civilian) when such employment would create an actual or perceived conflict of interest. Such employment will need to be approved by ACO.

2.1.3.10. Develop a Training Plan to ensure employees certifications, licensing are up to date.

Provide this plan to the CORs office the first business day of each month containing written procedures to ensure employees are fully trained, task proficient, and task certified prior to being declared position qualified. Certain licenses and certifications such as vehicle A/C technician, refueling maintenance, and fire truck maintenance may require additional certifications as systems /technology updates and shall be tracked. Two (2) copies of the SP’s complete Training Plan shall be provided to the ACO at the Pre-Performance Conference for review and acceptance by the Government. When changes are made to this training plan during the life of the contract, the proposed changes shall be reviewed by the COR office prior to submittal to the ACO for acceptance prior to implementation. Additional training requirements may be stated in the service area section of this PWS. (CDRL 0204)

2.1.3.11. Personal Appearance. SP personnel shall present a clean, neat appearance and be easily recognized as SP personnel. Recognition shall be accomplished by distinctive clothing (uniforms, ball caps, and identification badges or patches bearing the company name and/or logo, first and last name of the employee). Each employee shall wear the badge or patch on the front outer clothing. The badge/patch shall be visible at all times. If caps are worn on the flight line, they must adhere to AF, AETC, and Occupational Safety and Health Administration (OSHA), Foreign Object Damage (FOD) prevention directives. Specific uniform types may be required as identified by service areas. In addition, the SP shall ensure clothing worn by contract personnel with access to engine operating areas do not present a potential FOD hazard. SP personnel below branch level shall wear distinctive clothing, including seasonal apparel. SP clothing and hats for personnel below the branch level shall clearly depict the company name. The employee’s last name shall be on the uniform shirts and jackets/coats (the union position may be included).

2.1.3.11.1. Company name/logo or insignia and/or company position title, shall be attached to uniform shirt, and jacket/coat at no cost to the Government. Union logo/insignia and/or union position title may also be attached. Logo insignia must not exceed thirteen (13) square inches in size. Letters and/or numbering shall not exceed two (2) inches in height. If incorporated, presentation such as logo and lettering must maintain a professional image and must be

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permanently attached.

2.1.3.11.2. During business hours and periods of warm weather, conservative shorts may be worn by employees for outdoor work. If worn, shorts shall be of the same material and color as the long pants, shall be hemmed, and not shorter than four inches above the knee. Visible socks must be conservative (with no distinguishing marks or emblems) and must be white, gray, black, or navy blue to correspond with uniform color. During periods of cold weather, employees on the flight line are authorized to wear plain (no patches) black or dark blue caps. If a cap is worn (optional), it shall have the company logo on the front. The Air Force retains the approval authority over the color of the caps.

2.1.3.11.3. Other SP personnel (i.e. management branch level and above and office employees) are not required to wear distinctive clothing, but shall present a conservative business appearance at all times. These personnel shall wear SP provided name tags or photo ID badges depicting company name, employee's name and employee's title.

2.1.3.11.4. The following apparel shall not be worn: apparel in a ragged and frayed condition, caps/hats (other than issued clothing) on the flight line, tank tops, halter tops, crop tops, sleeveless shirts, mesh and see through garments, exposed clothing with obscene language or logos, gym or sweat suit apparel, or any clothing that could present an unfavorable image or cast discredit upon the installation, its personnel, or the United States Air Force.

2.1.3.12. Tobacco Policy. The SP is advised that the Commander has placed restrictions on the use of tobacco products in AETC facilities. SP employees and visitors are subject to the same restrictions as Government personnel. Smoking and use of chewing tobacco is permitted only in designated tobacco use areas. The SP and its employees shall comply with the AF and base/installation facilities smoking policy as described in AFI 48-104, Tobacco Free Living.

2.1.3.13. Manpower Reporting. SP shall report manpower data relating to the performance of this contract into the System for Award Management. The SP shall report all SP direct labor hours (including SP subcontractor labor hours) and unburdened direct labor dollars required for performance of service provided under this contract for the BOS via a secure data collection site.

After the prime SP has reported its data, the SP’s sub SP is required to report their information.

The prime SP has overall responsibility to ensure the SP’s sub SP enter their respective data. The SP is required to completely fill in all required data fields at www.sam.gov.

2.1.3.13.1. The SP Service Contract Report (SCR) is a secure data website (www.sam.gov) and is the collection point for the required manpower information. The website allow industry to report all manpower data into a single Federal-wide portal and remove duplicate requirements – one for DoD and another for the rest of the Federal Government. The outcome will be a process that is less burdensome for both industry and Government, while improving data integrity and accuracy.

http://www.sam.gov/

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2.1.3.13.2. Reporting inputs shall be for the direct labor executed during the period of performance for each fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data for the FY shall be reported no later than 31 October of each calendar year. SPs may direct questions to the www.sam.gov help desk.

Provide notification to the ACO via email when SP and SP subcontractor inputs are completed.

2.1.3.13.3. Safeguarding of Information. Information from the secure web site is considered proprietary in nature when the contract number and SP identity are associated with the direct labor hours and direct labor dollars. At no time shall any data be released to the public with the SP name and contract number associated with the data.

2.1.3.14. Quality Control Plan (QCP), Quality Control System. Establish, execute, and maintain a complete Quality Control System to include a QCP that continuously ensures the requirements of this contract are provided as specified. The QCP shall be developed, implemented and maintained by the SP and address each functional area. The QCP shall describe the SP’s approach and policies pertaining to quality control (QC), applicable procedures, QC organization, method for determining and reporting root cause, method for accomplishing corrective actions, establish acceptance quality levels, including follow-on actions if required. The QCP shall be designed to promptly detect errors and omissions in day-to-day performance and to identify and correct conditions adversely affecting the quality of products and services for all sections in the PWS provided to the Government. Additionally, the QCP shall identify the entity responsible for Continuous Process Improvement (CPI) and the method of executing CPI throughout the life of the contract. The QC system shall be robust enough and resourced adequately to execute these capabilities across the entire scope of SP responsibility. The QCP shall have provisions for:

a. Identifying the extent and cause of nonconformance

b. Defining standard methodology for root cause determination and reporting

c. Analyzing adverse trends including root cause analysis

d. Implementing methods for improvements and corrections

e. Determining adequacies of corrections and the effectiveness of procedures through continued monitoring

f. Establishing effective procedures for key and lock combination control

g. Detecting potential deficiencies through an active self-inspection program

h. Prevention of FOD

i. Establishing acceptance quality levels (CDRL 0203)

2.1.3.14.1. The SP’s QCP shall be provided to the ACO at the Pre-Performance Conference for review, approved, and acceptance by the Government. An updated copy shall be provided through the Functional COR to the ACO on contract start date The QCP is subject to ACO acceptance or rejection. In the event that section(s) of the QCP is rejected by the ACO, the SP shall make necessary changes within ten (10) business days after the notification of non-acceptance. The Quality Control System and written QCPs shall include complete outlines on http://www.sam.gov/

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how quality shall be controlled in all areas. Changes to the QCP during contract performance shall be submitted to the ACO for acceptance no later than ten (10) business days prior to any changes being effected by the SP. (CDRL 0203)

2.1.3.15. Support AF unit self-assessments conducted pursuant to the AF Self-Assessment Program directed under AFI 90-201, The Air Force Inspection System and applicable supplements, and shall maintain access to related reporting systems such as Management Internal Control Toolsets (MICT), or their successors. Any SP direct reports required by AF, Major Command (MAJCOM), Functional Area Managers or ACO shall be governed by PWS Paragraph 2.1.23., Meeting Suspense.

2.1.4. Occupational Safety and Health

2.1.4.1. Appoint IAW Appendices 2F and 11F. Facility manager shall perform duties IAW AFI 32-1001, Civil Engineer Operations and applicable command and local regulations. Facilities have been inspected for compliance with the OSHA and AF safety standards. Any hazards for which a work around has been established are located in Technical Library. The Government will correct these hazards IAW base-wide Government-developed plans of abatement taking into account safety and health priorities. Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the SP, and the Government will assume no liability or responsibility for the SP's compliance or noncompliance with such requirements, with the exception of the aforementioned responsibility to make correction IAW approved plans of abatement subject to base-wide priorities.

2.1.4.2. Safety Program. Establish a safety program and perform the requirements of all PWS service areas using the safety and health requirements of the OSHA standards. Follow OSHA criteria as they pertain to occupational safety and health for SP employees and also follow Air Force Occupational Safety and Health (AFOSH) standards as needed to protect AF resources (facilities, equipment, and AF personnel). The AF Instructions (AFI) are not to be considered as all-inclusive; use all applicable references identified in the PWS. Comply with the OSHA Public Law 91-596, Occupational Safety and Health Act of 1970 and the resulting standards (e.g., 29 CFR 1910, Occupational Safety and Health Standards, 29 CFR 1926, Safety and Health Regulations for Construction), national consensus standards of the United States (e.g., National Fire Protection Association and National Electrical Codes), and all applicable federal, state, local, Department of Defense, environmental, safety, and occupational health statues, policies, and regulations (see appendix 2-A). It is the SP’s responsibility to make certain that all safety requirements, equipment, and training are met and provided to their employees. Additionally, the SP is responsible to ensure compliance with safety and health standards by all SP and SP subcontractor employees. AF Safety, Fire Protection, and Bioenvironmental Engineering officials may periodically enter a SP’s workplace to verify working conditions of personnel or to make inspections for protection of Government facilities, personnel, and equipment. If an improper procedure or unsafe condition exists, the SP shall notify the applicable Wing Representative/ACO and immediately correct the unsafe condition within 24 hours after

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occurrence and notify the ACO within two (2) hours after finding. Department of Labor OSHA inspectors are authorized right of entry to inspect any place of employment operated by an AF SP. They are, for the most part, “NO NOTICE” inspections. Notify the COR or ACO within ten

(10) minutes from arrival, if an OSHA inspector visits the site unescorted by an AF Safety /Technician.

Note: All references to the AF Bioenvironmental Engineering (SGPB) office or the AF Public Health (SGPM) office in Air Force documents for contract personnel shall be interpreted to mean a reference to the SP provided industrial hygiene services for the SP’s personnel. Likewise, any such reference about worker hazards and recommendations to get bioenvironmental engineering determinations or support in the Technical Order (T.O.) means that SP personnel must obtain such support from the SP’s industrial hygiene function.

2.1.4.3. Maintain and operate facilities IAW OSHA, DoD, and AF health and safety standards.

2.1.4.4. SP is responsible for performing required personnel exposure assessments and medical surveillance.

2.1.4.5. Assist the Wing/Base/Installation Safety Office in the investigation and reporting of mishaps. Mishap investigation and reporting of accidents involving only SP personnel shall be the responsibility of the SP. The SP shall immediately notify Functional COR, the appropriate Wing/Base/Installation Safety Office, Wing/Unit Command Post, and ACO of any serious injury or an on-the-job death of SP personnel.

2.1.4.6. Appoint an Occupational Safety and Health Monitor for safety and health related issues.

SP shall follow Center for Disease Control and Prevention (CDC) guidelines; however, the Wing Commander may impose additional guidelines that will take precedence.

2.1.4.7. Report to the ACO any malfunctioning or newly procured Government Furnished Equipment (GFE) requiring evaluation. Identify and Report Safety Hazards and Mishaps IAW all chapters of DAFI 91-204 AETCSUP, Safety Investigations and Reports. The SP shall implement a system that shall identify and report safety hazards, mishaps, and reportable incidents involving AF facilities, aircraft, or equipment IAW applicable directives to the COR, ACO and Wing/Base/Installation Safety Office staff. In the event of a mishap resulting in damage to AF property or equipment, or injury to AF personnel, the SP shall notify the ACO, the Functional Commander/Director, and the 47 FTW Safety Office within 24-hours after knowledge of mishap. The SP shall provide all requested information to the AF safety investigator(s) and/or Report of Survey investigator(s) to ensure the requirements in DAFI 91-204 is met. Upon request by the ACO, the SP shall provide toxicology testing for any SP employees if, in the ACO’s judgment, the SP employees actions or inaction may have been a factor in the mishap sequence.

(CDRL 0210)

2.1.4.8. Take immediate steps to correct non-compliance with occupational health or safety

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directives that could cause injury to AF or other personnel, or damage to AF or other property or equipment.

2.1.4.9. Notify the CORs within five (5) business days when hazards or Risk Assessment Codes (RACs) are discovered.

2.1.5. Security Requirements

2.1.5.1. Appoint a Security Representative for the on-base long-term visitor group no later than three weeks prior to contract start date. The Security Representative may be an additional duty position. The Security Representative, working in concert with the host Unit Security Managers of the requesting activity shall provide employees with training required by DoDM 5200.01-V1_ AFMAN 16-1404, V1 Enclosure 2, paragraph 9.f., Information Security Program: Overview.

Classification and Declassification, and DoD 5220.22-M, National Industrial Security Program:

Operating Manual. The security representative is the primary interface between SP personnel, the company Facility Security Officer (FSO), and the unit security manager on security related issues. SP personnel shall participate in the unit information security education program IAW DoDM 5220.22v2_AFMAN16-1406v2, National Industrial Security Program: Industrial Security Procedures for Government Activities, and DoDM 5200.01V1_AFMAN16-1404V1-V3, DoD Information Security Program: Protection of Classified Information. Further, IAW AFI 31- 101_AFGM 2020-01, Integrated Defense (ID), and the Air Force Installation Security Program, SP shall participate in unit training outlining their responsibility for the security of Protection Level resources which shall enable them to react quickly and correctly to threats directed at those resources. The SP security representative assists the unit security manager in conducting security training and, briefings.

2.1.5.2. The SP shall follow the Standard Practice Procedure (SPP) embedded in Section 13 of the DD Form 254, DoD Contract Security Classification Specification.

2.1.5.2.1. Clearance Requirements. The SP must possess or obtain a Facility Clearance Letter (FCL), at the “SECRET” level from the Defense Counterintelligence Security and Agency (DCSA) prior to performing work on a classified Government contract. If the SP does not possess a FCL, a procuring activity of the Government, or cleared SP in the case of subcontracting, shall request the clearance when a definite, classified procurement need has been established. Requests for obtaining an FCL are submitted by the requestor to the DCSA. Possess or obtain a Confidential (C), Secret (S) or Top Secret, (TS) as appropriate for facility clearance from the appropriate Government representative prior to performing work on a classified contract. The SP shall ensure personnel requiring access to classified information are the subject of a favorably adjudicated Secret or Top Secret investigation. The SP shall request security clearances for personnel requiring access to classified information within fifteen (15) business days after receiving a facility clearance or, if the facility is already cleared, the personnel must be cleared within fifteen (15) business days after contract start date. Due to costs involved with security investigations, requests for SP security clearance shall be kept to an absolute minimum https://static.e-publishing.af.mil/production/1/saf_aa/publication/dodm5200.01v1_afman16-1404v1/dodm520001v1_afman16-1404v1.pdf https://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0254.pdf

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necessary to perform service requirements. Locksmith personnel performing these above services shall have approved Secret clearance. Notify the ISPM and the applicable base Servicing Security Forces Organization (SSFO) at each operating location thirty (30) business days before on-base performance of the service. Include in the notification the following:

a. Name, address, and telephone number of company representative.

b. The contract number and contracting agency, if applicable

c. The highest level of classified information which SP employees require access to.

d. The location(s) of service performance and future performance, if known.

e. The date service performance begins.

f. Any change to information previously provided under this paragraph.

2.1.5.2.2. Suitability Investigations. Successfully complete, as a minimum, a National Agency Check with Inquires (NACI), before operating Government furnished computer workstations or systems that have access to AF e-mail systems. All employees working on the installation in excess of six (6) months shall complete a NACI even if their duties do not require the operation of a Government computer workstation. The Government at no additional cost to the SP shall submit these investigations on personnel who are not the subject of a favorably adjudicated NACI or higher and who do not require access to classified information. Comply with the DoDM 5200.02_AFMAN16-1405, Air Force Personnel Security Program and AFI 17-130 Cybersecurity Program Management.

2.1.5.2.3. Visit Request. SP participating in the National Industrial Security Program shall use the Defense Information System and Security (DISS) or Government designated system for security in lieu of sending Visitor Authorization Letters (VALs) for classified visit to Department of Defense facilities and military installations. VALs are only required if the SP isn’t using Joint Personnel Adjudication System (JPAS) or for SP personnel whose access level and affiliation are not accurately reflected in JPAS.

2.1.5.2.4. The SP shall maintain a current listing of all employees on a VAL. Validate and sign the VAL listing, the VAL listing by the company's FSO and provided to the ACO and 47 FTW Information Protection Office at the Pre-performance Conference and the VAL shall be validated quarterly. The SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation IAW DoDI 5200.48, Controlled Unclassified Information (CUI). (CDRL 0211)

The VAL listing shall include:

a. Name, address, and telephone number of company representatives.

b. The contract number and contracting agency, if applicable.

c. The highest level of classified information that the SP's employees require access to.

d. The location(s) of service performance and future performance, if known.

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e. The date service performance begins and the times the representatives shall be working on the base on a daily basis.

f. Any change to information previously provided under this paragraph.

2.1.5.2.5. All references to FOUO found within this Statement of Work and any documentation as a result of the BOS endeavor shall be considered Controlled Unclassified Information (CUI).

2.1.5.2.6. Clearances. Accomplish individual Security clearances (Tier 3) by the FSO through the Defense Counterintelligence Security and Agency (DCSA). Submit and maintain these security clearances at no cost to the AF. Request security clearances (Tier 3) within fourteen (14) business days after receiving a facility clearance letter or, if the facility is already cleared, the personnel must be cleared before the first day of contract performance. The SP is responsible for all costs associated with obtaining personnel security clearances. Derogatory information involving those with national security eligibility (regardless of whether that person has access to classified) shall be reported to 47 FTW/IP required by DoDMAN5200.02_AFMAN 16-1405, Air Force Personnel Security Program and DoD 5220.22-M, National Industrial Security Program, Operating Manual.

2.1.5.2.7. Personnel Security Clearance Requirements by function:

2.1.5.2.8. Background Investigations. All SP employees must have a minimum of advance fingerprints and a Tier 1 completed. Personnel with Tier 3 clearances accomplished, as listed in item 2.1.5.2.7., meet this requirement. (Higher level investigations such as the Tier 3 for Secret Access shall be submitted by the SP through DCSA at the company's expense.) For all other SP personnel, the Tier 1 investigation shall be submitted by the Government at no additional cost to the SP. (NOTE: If employee has previously had at least a favorable adjudicated security clearance with less than a 24 month break in service, they have met the above mentioned requirements and items 2.1.5.2.9. and 2.1.5.2.10. below do not apply). Verify this information

Maintenance Specialty Reason Investigation Required

Management Personnel Personnel requiring access to classified plans or members of the Crisis Action Team (CAT) or access to priority aircraft/equipment

SECRET

IT/Communications Personnel requiring access to the SIPRNET Personnel with access to PPI: Network Enterprise, Server and System Support, SP Desktop Support, Postal Center

SECRET

Civil Engineering (CE)- Operations & Maintenance

Personnel requiring access to the vulnerability assessment

SECRET

Supply-Freight and Receiving

Personnel requiring access to incoming classified shipments/materials

SECRET

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through the local Security Manager of the requesting activity during in-processing. Final determination on the validity and acceptance of prior clearances shall be at the discretion of the 47 FTW/IP office.

2.1.5.2.9. Advance fingerprint biometric data is conducted at the 47 FTW Information Protection Office when an employee is hired into a position and their AF IMT 2583 has been initiated through their Security Manager of the requesting activity. Once completed the member’s Security Manager of the requesting activity shall notify the 47 FTW/IP who shall then initiate the employees Electronic Questionnaires for Investigation Processing (e-QIP).

2.1.5.2.10. Tier 1 background investigations are initiated in the e-QIP by the FSO. SP employees without a prior investigation must be initiated for an investigation within their first two (2) days after employment. SP employees must complete the questionnaire within five (5) business days from date of initiation and submit it back to the 47 FSO. This questionnaire may be accomplished from any computer or device with internet access. The 47 FSO shall review the employee’s questionnaire, the Registration Code is considered CUI and may not be sent to e-mail that cannot be encrypted. The local Security Manager of the requesting activity along with the employee shall upload all required documents, review the questionnaire for accuracy and then release to the FSO for submittal.

2.1.5.2.11. IAW DoDM 5200.02_AFMAN 16-1405, Air Force Personnel Security Program, CAC card issuance and access to Automated Information Systems (AIS) shall be prohibited until either:

a) A previous clearance/investigation has been verified or

b) A new investigation has been transmitted to the DCSA with fingerprints have been accomplished by the 47 FSO. Contractor Verification System, Trusted Agents shall verify this information through the Information Protection Office before authorizing Common Access Card (CAC) issuance and government computer access.

2.1.5.3. Pass and Identification Requirements

2.1.5.3.1. All SP subcontractor personnel seeking to enter LAFB for employment must submit to a criminal history background check at least three (3) weeks prior to start day of contract and before entering the base conducted by the 47th Security Forces Squadron (47 SFS/S5). A release form and spreadsheet template shall be provided by the 47th Contracting Flight (47 CONS) and must be completely filled out. Individuals shall fill out one release form per person. Information must be typed or computer generated on the provided template to ensure clear and legible information. The SP shall submit a written request on company letterhead to the ACO listing the following: contract number, location of work site, start and stop dates, and names of SP employees needing access to the base. The written request shall include a completed release form for each employee identified in the written request along with a completed spreadsheet listing all the employees. The letter shall also specify the SP individual(s) authorized to sign a request for

GADISON, LACRADIA O CIV USAF AETC AETC/A4PM

Corrected directorate name and added office symbol

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base identification credentials or vehicle passes. Cooperation with the investigation is mandatory for entry to LAFB. SP personnel convicted of certain crimes shall not be allowed unescorted access to LAFB. Such crimes include, but are not limited to the following: espionage, sabotage, treason or terrorism; felony convictions; violent crimes against persons; sex crimes; drug crimes related to distribution or intent to distribute firearms/explosives violations. Other grounds for exclusion from working on LAFB include, but are not limited to inability to provide proof of U.S. citizenship or legal U.S. residency, outstanding warrants, individuals identified on Federal terrorist watch lists, and incarceration for twelve (12) months or longer within the past three (3) years. Deviations from this guideline are permitted on a case by case basis as determined by the 47 SFS/CC and/or the 47 FTW/CC. SP subcontractor will be barred from LAFB at the Installation Commander’s discretion based on unfavorable information resulting from the background check.

2.1.5.3.1.1. Background checks shall be considered valid for a period of twelve (12) months for SPs without a break in service working on LAFB during that time. However, if there is a break in service (work on base) for longer than 6 months, the SP shall have to resubmit for a criminal background check. Note: any release form/spreadsheet not correctly filled out shall be considered incomplete and that SP employee shall not be granted access onto LAFB.

2.1.5.3.1.2. Failure to comply with these requirements may result in withholding of payment.

2.1.5.4. When reporting to the pass and registration office for issuance of a vehicle pass for SP individual(s), provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate.