Attachment1-PWS28Mar08.doc

Security Services Atch 1: PWS

PERFORMANCE WORK STATEMENT (PWS)

FOR

SECURITY SERVICES

AT

45th SPACE WING (AFSPC)

CAPE CANAVERAL AIR FORCE STATION, FLORIDA

28 March 2008

SECURITY SERVICES

TABLE OF CONTENTS

1.0 Description Of Services

1.1 Program Management

1.1.1 Program Management Office

1.1.2 Situational Awareness Meeting (SAM)

1.1.3 Security Management Plan (SMP)

1.1.4 Safety Program

1.1.5 Environmental

1.1.6 Knowledge Management Services

1.2 Financial Management

1.2.1 Contractor Systems Capabilities and JOCAS Reporting

1.2.2 Economic Impact Analysis

1.3 Quality Control Program

1.3.1 Quality Control Plan

1.3.2 Nonconformance Reporting

1.3.3 Document and Data Availability

1.3.4 Performance Metrics

1.4 Security Forces Operation

1.4.1 Aerospace System Security

1.4.1.1 Post and Patrols

1.4.1.2 Emergency Control Center (ECC)

1.4.1.2.1 Security Forces Control Center (SFCC)

1.4.1.2.2 Fire Alarm Communications Center (FACC)

1.4.1.3 Marine Security Operations

1.4.1.4 Launch or Hazardous Operations

1.4.1.5 Performance of Services during Crisis and Contingency Operations

1.4.1.5.1 Emergency Service Teams (EST)

1.4.1.5.2 Government Exercises

1.4.1.5.3 Consolidated Comprehensive Emergency Management Plan (CCEMP)

1.4.2 Resource Protection

1.4.2.1 Resource Protection Program (RPP)Surveys

1.4.2.2 Reserved

1.4.2.3 Assessment Teaming

1.4.2.4 Resource Protection Training

1.4.2.5 Report of Resource Protection Program Activities

1.4.3 System Security Integration (SSI)

1.4.3.1 Design Reviews

1.4.3.2 Electronic Security Systems (ESS) Management

1.4.3.3 Subject Matter Expertise

1.4.4 Law Enforcement

1.4.5 Investigations

1.4.6 Antiterrorism/Force Protection (AT/FP)

1.4.6.1 AT/FP Security Actions

1.4.7 Flag Detail

1.5 Administrative Security

1.5.1 Pass and Identification Services

1.5.2 Enrollment Center (EC)

1.5.3 Reports and Analysis

1.5.4 Security Plans

1.5.4.1 Installation Security Instruction

1.5.4.2 Installation Security Plan

1.5.4.3 Hazardous and Unique Security Requirements

1.5.4.4 Contingency Planning

1.5.4.5 Installation Security Council (ISC)

1.5.4.6 Security Deviations

1.5.4.7 Security Flash Messages

1.5.5 Contractor Responsibility for Government Records

1.6 Training of Security Forces

1.6.1 Security Forces Training Program

1.6.2 Combat Arms Training and Maintenance (CATM)

1.7 Arms and Equipment

1.7.1 Security Forces Armory

1.7.2 Weapons and Ammunition

1.7.3 Land Mobile Radios

2. Service Summary

3. Property

3.1 Government Furnished Property

3.1.1 Facilities

3.1.2 Equipment/Material

3.1.3 Inventory Accountability

3.2 Contractor Furnished Property

3.2.1 Equipment

3.2.2 Use of Corporate Logo

3.3 Government Property Disposal

3.4 Reserved

3.5 Vehicles

3.6 Directives, Publications, Instructions, Regulations, Manuals and Forms

4. General Information

4.1 Transition Period

4.1.1 Phase-In Period

4.1.2 Reserved

4.1.3 Phase Out

4.2 Contractor Personnel Qualifications

4.2.1 Contract Manager

4.2.2 Contractor Employees

4.2.3 Armed Security Force Member Qualifications

4.2.3.1 Security Force Position Qualifications

4.2.4 Physical Fitness Program

4.2.5 Standards of Conduct

4.2.6 Decertification of Personnel Posing as Imminent Threat

4.2.7 Drug Screening

4.3 Work Areas

4.4 Hours of Operation

4.4.1 Normal Duty Hours

4.4.2 Federal Holidays

4.4.3 Working Long Hours

4.5 Administrative Support

4.5.1 Format and Suspense

4.5.2 Correspondence

4.5.3 Publication Reviews and Interim Changes

4.6 45 SW Computer Hardware, Software and other Information Technology Equipment (ITE)

4.6.1 Network Account and Access

4.6.2 Government-furnished Computer Hardware, Software and other Information Technology Equipment (ITE)

4.7 Legal Jurisdiction and Authority

4.8 Contract Security Specifications and Requirements

4.8.1 Access to Federal Bureau of Investigations (FBI) Criminal Justice Information Services (CJIS)

4.8.2 Key Control

4.9 Extra Curricular Activities

4.10 Emergency Notifications

Appendices

Appendix A Florida Annexes

Appendix B Compliance Documents

Appendix C Technical References

Appendix D Service Summary (SS)

Appendix E Reserved

Appendix F Contract Deliverable Requirement Lists (CDRLs)

Appendix G Glossary, References, Definitions and Supporting Information

Appendix H FBI CJIS Security Addendum

Appendix I General Purpose Vehicles / Fuel Authorization

PERFORMANCE WORK STATEMENT

SECURITY SERVICES

1.

DESCRIPTION OF SERVICES. The Contractor shall provide a comprehensive uniformed security service to effectively execute and manage security operations on Cape Canaveral Air Force Station (CCAFS), Florida and its associated Florida Annexes. The Florida Annexes are defined in Appendix A. The contractor shall support the security mission for the protection of the installation perimeter, designated priority and critical resources, government property, classified information, funds and personnel. The contractor shall provide a fully trained armed uniformed contract Security Force whose capability and quality meets Air Force (AF) standards as detailed in this Performance Work Statement and/or applicable Air Force Instruction (AFI) as defined herein.

Services will include overall program management, financial and resource management, planning, administration, operations, supervision, labor, materials, supplies, and equipment (except as provided in the Government-Furnished Property (GFP) Listing). Work to be performed includes command and control of security forces, security force response, maintaining law and order, training, entry control, issuance of pass and identification credentials, surveillance and monitoring of detection devices, investigations of criminal activities, securing for launch operations, system security integration, antiterrorism/force protection programs, crime prevention, security plans and procedures. Additionally, canine explosive detection services may be negotiated at a later date. The contractor will provide all necessary uniforms, personal equipment, supplies, unique security equipment and maintenance of contractor or government provided equipment. The contractor shall support real-time requirements 24 hours a day, 7 days a week (24/7).

The mission of the 45th Space Wing (45 SW) requires that the contractor have the provisions to ensure continuous security services in the event of work stoppage or labor strikes that degrade the security services function.

1.1 PROGRAM MANAGEMENT. The Contractor shall provide a management approach pertaining to security services to support the 45 SW’s mission, “assured access to space” and goal, “to be the nation’s premier gateway to space”. The contractor shall employ a highly innovative, entrepreneurial, efficient, timely, and cost-effective security service.

1.1.1 Program Management Office. The contractor shall apply an integrated team approach that incorporates a centralized Program Management Office (PMO) and a single set of consolidated and easily understandable policies and procedures. The contractor shall interact, plan, and effectively coordinate and communicate with all levels of customers, both government and other associated contractors. The contractor shall submit an essential personnel list to the government functional and contracting officer within 10 days after contract start date. The list shall contain the individual's name, address, home phone number, beeper number (or cell phone number), security clearance, and duty title. This list shall be updated at least monthly for the entire period of the contract. (CDRL 101A1)

1.1.2 Situational Awareness Meetings (SAM). Informal discussions between the government functional and contractor will be held on an as needed basis to discuss issues or concerns.

1.1.3 Security Management Plan (SMP). The contractor shall develop and maintain a Security Management Plan (SMP). The SMP will specify the contractor’s plan for the management and implementation of installation security for CCAFS. It shall support CCAFS day-to-day operations, launch operations, threats, and the various contingencies to ensure security of priority resources and safeguarding of government property/personnel. The SMP shall include at a minimum:

· Methodology for expanding the workforce when required to support variable security needs.

· Maintenance of security member’s qualifications/certifications.

· Quality control program as defined herein.

· Integration of security requirements for resources protection.

· Command, control, and communication procedures for security forces.

· Strike Plan to include management’s approach to minimize labor disputes, work stoppages or degradation of contract performance. Plan will include an approach to continue contract performance in the event of a strike or work stoppage.

· Design of proposed uniform dress, badging and identification.

· Physical Fitness Program and Individual Disqualifying Actions.

· Drug Screening Measures.

· Crisis Management Plan

· Key Control Plan

The government must approve the Security Management Plan. The draft SMP shall be delivered no later than 30 days prior to contract start date with formal submittal 30 days after contract start date. The plan shall be kept current by including changes, as approved by the government within 30 days of an event prompting the change. (CDRL 101A2)

1.1.4 Safety Program. The contractor shall:

1.1.4.1 Establish and manage a comprehensive safety program as required by OSHA Federal regulations and any references adopted by OSHA. This program shall include industrial and construction safety and operations monitoring for the resolution of unsafe acts or conditions. Injuries, damage and close calls resulting from contractor activities shall be thoroughly investigated and have appropriate corrective action taken. Close calls with the potential to have been a type A through D mishap as defined in AFI 91-204 shall be reviewable by the Air Force. The program shall include surveillance of hazardous operations performed by the Contractor’s employees.

1.1.4.2 Verbally report anomalies including OSHA recordable mishaps immediately to the 45th SW Safety Office.

1.1.4.3 Inspect government furnished facilities for contractor use at least annually as required by 29 CFR 1925. Provide government access to inspection results. In accordance with AFI 91-301, paragraph 9.3, government officials may enter a contractor’s workplace to verify working conditions of government personnel.

1.1.4.4 Process Safety Management (PSM). The contractor shall establish and implement a Process Safety Management program that meets the requirements identified in Code of Federal Regulations 29 CFR 1910.119.

1.1.4.5 Transportation Safety. All modes of transportation for personnel or hazardous material shall comply with applicable standards of the Federal Highway Administration, U.S. Coast Guard, and Federal and State Departments of Transportation (DoT).

1.1.4.6 Hazardous Safety Training: Employees entering designated hazardous areas unescorted may require initial and recurring safety training and/or familiarization on the areas hazards. Training for the employees, in most cases, can be provided by the contractor’s staff once certified by the owner of the hazardous area.

1.1.5 Environmental. The contractor is responsible for complying with all federal, state, Air Force, and local rules and regulations, all applicable environmental regulatory permits and all current 45 SW Management/Operating Plans to ensure environmental compliance at all times in the performance of operations under this contract. The contractor shall demonstrate compliance with all changes to rules and regulations during the contract period. The contractor shall complete all appropriate training necessary to meet the requirements of all environmental programs. The Air Force will provide web-based environmental training not specific to Federal and or State license/certification requirements. The contractor shall be responsible for ensuring all employees obtain and maintain necessary certifications and training. The 45 SW Environmental Office is the single point of contact with all regulatory agencies concerning Air Force issues such as: regulatory interpretation, compliance reporting, inspections, and spills or releases. The contractor shall attend and provide necessary coordination and technical support for regulatory and Air Force inspections/audits. The contractor shall perform pre-inspections of contractor operated sites/systems prior to scheduled regulatory inspections.

1.1.5.1 Notifications. Notify PAFB Command Post (494-7001) immediately upon discovery of any actual or suspected sabotage or security breach, or any suspicious incident, involving the drinking water system. AF must provide notification to the State warning point within 2 hours of discovery, IAW FAC 62.555.350(10)(a). (CDRL 101A3)

1.1.5.2 Hazardous and Controlled Waste Management. The contractor shall;

· Manage all hazardous, non-hazardous, industrial and universal wastes in accordance with all applicable federal, state, local and Air Force policies, regulations and laws.

· Manage all hazardous waste accumulation sites, and ensure that all new and existing waste streams have been identified, in accordance with the 45 SW OPLAN 19-14, Waste Petroleum Products and Hazardous Waste Management Plan, and all applicable policies, regulations, and laws.

· Notify 45 SW Environmental Office of all changes in hazardous waste activities including, but not limited to, waste stream process modifications, the location or relocation of accumulation sites, and names of accumulation site managers and alternates.

· Ensure that all employees who are responsible for hazardous waste management activities receive annual hazardous waste training and, where applicable, have job descriptions that meet the requirements of 40 CFR 265.16 and AFI 32-7042, paragraphs 2.6 and 1.10.1.11 respectively. All hazmat employees (this includes all employees associated with hazardous waste) must receive the appropriate level of DOT training. Contractor personnel required to be trained/qualified per the identified requirements at contract start date. As of 1 Oct 08 the contractor can use the 45 SW website for their annual update training. Note that current training modules make reference to JBOSC and will not be modified until 1 Oct 08.

1.1.5.3 Military Munitions. All conventional explosive ordnance, whether it remains useable/serviceable or has been designated as unserviceable, will be managed IAW DoD 6055.9-STD, DoD Ammunition and Explosives Safety Standards, July 1999, and DoD Policy to Implement the EPA’s Military Munitions Rule, 1 July 1998, per memorandum from HQ USAF/IL dated November 2, 1998 and the CCAFS RCRA Subpart X Operating Permit.

Military munitions that are solid or hazardous waste for regulatory purposes will be stored and disposed of IAW applicable state and federal regulations, DoD and Air Force guidance, and the Military Munitions Rule found at 40 CFR §264/265 Subpart EE and Part 266 Subpart M and the CCAFS RCRA Subpart X Operating Permit as appropriate.

1.1.5.4 Petroleum Tanks/Systems and Spill Prevention Control and Countermeasures (SPCC). The contractor shall notify 45 SW Environmental Office if any of the following conditions apply to contractor operations. Contracting Officer’s approval required prior to implementation of affected operations.

· Manage state regulated and non-state regulated petroleum tanks/systems directly associated to assigned facilities and operations in accordance with FAC 62-761, FAC 62-762, 40 CFR 280, 45 SW OPLAN 19-14, 45 SW Comprehensive Emergency Management Plan (CEMP) 10-2 Volume II and all applicable policies, regulations, and laws at mainland sites.

· Maintain all associated documentation on-site and in a current status for review during regulatory and Air Force inspections. All petroleum containers 55 gal or greater are subject to SPCC requirements.

· Ensure that any spill/leak/release of petroleum product is reported IAW 45 SW CEMP 10-2 Volume II and 45 SW OPLAN 19-14.

· Coordinate and get approval from the AF environmental function prior to commencement of any changes or modifications to petroleum tank systems.

· Manage and inspect all applicable petroleum storage tanks and or oil storage containers directly associated to assigned facilities and operations in accordance with the SPCC requirements specified in 40 CFR 112 and 45 SW CEMP 10-2 Volume II and the regulated petroleum tank requirements of FAC 62-761, FAC 62-762. Applicable Contractor personnel shall meet all SPCC training requirements.

1.1.5.5 Air Program. The contractor shall comply with all requirements in the Title V Air Operating Permit for those facilities/operations operated by the contractor. The contractor shall manage, store and track hazardous materials to avoid exceeding the Risk Management Program threshold quantities identified in the 40 CFR Part 68.

1.1.5.6 Reserved.

1.1.5.7 Environmental Release Notification, Response and Clean-Up. The contractor shall follow all spill notification and response procedures established in the 45 SW CEMP 10-2 Volume II (currently entitled 45SW FSTR 10-2 Volume II) and the 45 SW OPLAN 19-14. The contractor shall discontinue use of all leaking/damaged equipment until it is repaired.

1.1.5.8 Emergency Planning and Community Right to Know Act (EPCRA). Contractor shall provide chemical usage and storage records for each calendar year for all assigned facilities and activities associated with contract operations. Contractor shall comply with request from the government for the data and contractor shall input data electronically into the 45 SW EPCRA Inventory Collection Application software provided by the government. (CDRL 101A4) 1.1.5.9 Hazardous Material Management. The contractor shall participate as requested by the 45 SW Hazardous Material Management Process (HMMP) Team IAW AFI 32-7086, Chapter 1. The contractor shall;

· Enroll in and comply with the requirements of the 45 SW HAZMAT Pharmacy program, AFI 32-7086, Chapter 2, section 2.5, paragraph 2.5.5 and the 45 SW HAZMAT Guide.

· Ensure all sub-contractors comply with HAZMAT management requirements identified herein.

· Operate and comply with the requirements of the designated Air Force HAZMAT authorization and tracking system, currently Enterprise Environmental, Safety, and Occupational Health-Management Information System (EESOH-MIS), website http://www.eesho-mis.com/site/do/home, to manage the receipt, storage, issue, inspection, and distribution of all HAZMAT.

· Develop and implement an aggressive HAZMAT reduction/elimination program.

· Comply with the designated HAZMAT barcode system to track all HAZMAT from purchase to disposal. The 45 SW HazMart, 45 CES, will provide the Barcodes for this contract due to anticipated limited usage.

· Comply with all conditions of use identified on approved AF Form 3952, Chemical Hazardous Material Request/Authorization, this form is within the EESOH-MIS application. The contractor shall maintain and input electronically an inventory listing of all HAZMAT used or stored in the work area, and maintain only limited quantities of HAZMAT in the work area turning in excess HAZMAT as soon as possible for reuse or redistribution. The contractor has 90 days from contract award to comply with AF Form 3952 requirements.

· Manage Class I and II Ozone Depleting Substance (ODS) requirements in accordance with AFI 32-7086, Chapter 4 and the 45 SW ODS Management Plan.

1.1.5.10.

Pollution Prevention. The contractor shall participate in the 45 SW Recycling Program. The program recycles all paper; cardboard, plastic bottles and aluminum drink containers, glass, used oil filters, and toner cartridges. The contractor shall;

· Comply with all requirements of the Air Force Green Procurement Program (GPP) and 45 SW GPP Plan (45 SW OPLAN 32-7080) to include purchasing recycled content products, energy star products, water efficient and bio based products and ensure construction projects for contractor facilities comply with these requirements.

· Maintain a continuous program for identifying any pollution prevention opportunities at facilities and in processes associated with contractor operations.

· Comply with the 45 SW Integrated Solid Waste Management Plan (ISWMP).

· Seventy five percent of all vehicles (excluding ATVs and Marine vessels) will be alternately fueled with E85 to comply with Alternate Fueled Vehicle (AFV) requirements for Greening the Government through Federal Fleet Management and Transportation Efficiency.

1.1.5.11.

Environmental Safety and Occupational Health Management System (ESOHMS). The contractor shall ensure all employees receive initial government provided training within 90 days of employment and annual ESOHMS refresher training. All training shall be documented and maintained for the duration of the contract. Contractor environmental representative (as identified in para 1.1.5.13) shall participate as needed in the ESOHMS Cross-Functional Team.

1.1.5.12.

Environmental Safety and Occupational Health Compliance Assessment Management Program (ESOHCAMP). The contractor shall comply with all ESOHCAMP requirements and deadlines including, but not limited to: pre-audit preparations; audit participation; attending all pertinent briefings/meetings before, during and after audit; providing all requested information on findings including verification of information. In the event of a finding, develop management action plans by established deadlines and provide monthly updates. Complete corrective actions by established completion dates with notification to 45 SW Environmental Office.

1.1.5.13.

Contract Environmental Representative. The contractor shall appoint in writing a primary and alternate Environmental representative for the contract. The contractor shall ensure all employees are aware of the Environmental representative and that individual’s responsibilities. The Environmental Manager shall be directly responsible for coordinating compliance with Federal, State, local, Air Force and 45 SW requirements. The Environmental POC shall, at a minimum, ensure compliance with Hazardous Waste Program requirements (including hazardous waste handling, storage, and disposal); ensure compliance with all environmental permits if applicable; ensure compliance with hazardous materials management requirements; and coordinate the remediation of regulated substances (lead, asbestos, PCB transformers, etc.) if applicable. The person in this position must have adequate awareness training to accomplish the following duties; compliance with pollution prevention procedures; ensure waste collection, labeling, segregation and storage requirements are met; coordinate delivery and removal of waste containers; and maintain the required records and documentation, including environmental permit compliance and training.

1.1.5.14.

Natural Resources. The contractor shall protect all natural resources from adverse impacts including damage to water, vegetation, wetlands, fish, birds and other wildlife. Contractor shall protect habitat of all wildlife (i.e., bird nests, tortoise burrows, scrub oak vegetation, etc.) Contact the wing environmental office prior to actions if there is a potential to impact any natural resources.

1.1.5.15.

Cultural Resources. The contractor shall protect cultural resources including known archaeological sites. If there is an inadvertent discovery of cultural resources (i.e., artifacts), the contractor shall immediately contact the wing environmental office for guidance.

1.1.5.16.

Pesticides. The contractor is not permitted to bring any pesticide or herbicide on 45 SW installations without prior written approval from the wing environmental office. Refer to paragraph 1.1.5.9.

1.1.5.17.

Exterior Lighting. If temporary lighting for night time activities is required, contact the wing environmental office for guidance.

1.1.5.18.

45th Space Wing Conservation Law Enforcement Support. The contractor will support Wing Conservation Law Enforcement as requested for all Natural and Cultural Resource Protection issues. This pertains to all wildlife control issues on CCAFS. All vehicle and ATV use for beach security patrols and operations shall be limited due to the potential to impact wildlife or natural resources on 45 SW installations. Due to the protection status of all threatened and endangered species that inhabit CCAFS certain installation activities must be coordinated closely with the 45 SW Environmental Office to avoid any adverse habitat impacts to these species. The contractor will support the CCAFS Fishing Program as monitored/controlled by the Conservation Law Enforcement Officer. The contractor shall support the Prescribed Burn program with traffic control on an as needed, as requested basis. Assist AF Conservation Law Enforcement investigation and other activities as requested.

1.1.6 Knowledge Management Services. The Contractor shall support efforts to integrate and share information relevant to the 45 SW and the space launch and range operations community among Government and commercial organizations in support of the DoD Net-Centric Data Strategy (see DoDD 8320.2, “Data Sharing in a Net-Centric Department of Defense,” December 2, 2004) .

1.1.6.1 Data Visibility and Access. The contractor shall provide automated visibility and access to contractor data and documentation via the knowledge management framework. The knowledge management framework integrates and shares information by connecting to diverse data stores in multiple organizations, providing a reference metadata model, and supplying the integrated information to authorized users through web services, thereby providing a shared information space. The contractor shall provide access by establishing and maintaining automated interfaces to the knowledge management framework for all relevant data maintained by the contractor such as databases, documents, email, and drawings.

1.1.6.2 Community of Interest Support. The Contractor shall participate in and provide support to a space launch and range operations community of interest or its equivalent to develop shared vocabularies and participate in a shared information space. Participation shall include providing expertise in subject domains and support for modeling types and sources of data within the contractor purview.

1.2. FINANCIAL MANAGEMENT. The Contractor shall provide financial management services and support to the Government IAW below requirements.

1.2.1. Contractor System Capabilities and Job Order Cost Accounting System (JOCAS) Reporting: The Contractor shall establish and maintain a methodology for reporting Job Order Number (JON) expenses. The JON will identify, track and report 100% of all expenses for 45SW reimbursable customers (RBA). The reported expenses shall be the official basis (record system) for the 45th SW Range reimbursable customer’s billings. The JON shall be the highest reportable level and the Work Order Number shall be the lowest reported element within the JON. (CDRL 101A5) 1.2.2.

Economic Impact Analysis: Provide Economic Impact Analysis data annually at the end of each fiscal year. This analysis shall contain all labor categories, number of personnel in each category (identify subcontractor personnel to include subcontractor name) and dollars allocated to each category for that fiscal year. Deliver to the Contracting Officer electronically within 30 day of the end of the subject fiscal year. (CDRL 101A21)

1.3. QUALITY CONTROL PROGRAM. The contractor shall develop a proactive Quality Control Program for measuring and attaining quality of performance under this award. The contractor’s Quality Control Program shall explain the manner in which the contractor shall ensure all requirements are being accomplished in accordance with the specifications of this award and industry standards, to include but not be limited to documented procedures for control of documents, control of records, internal audits, monitoring and measurement of processes, control of nonconforming product, corrective action and preventive action. A sustaining focus throughout the Quality Control Program shall be the attainment of continuous quality improvement. The program shall emphasize deficiency prevention over deficiency detection. The contractor shall demonstrate a concerted effort in improving its Quality Control Program to prevent unsatisfactory performance from consistently recurring in any area and to ensure unsatisfactory performance is addressed and rectified in a timely manner.

1.3.1 Quality Control Plan (QCP). The contractor shall maintain a Quality Control Plan as an annex to the Security Management Plan (SMP) (see CDRL 101A2) describing the Quality Control Program to ensure the requirements of this contract are provided as specified. The QCP shall include, but not be limited to:

· Describe the process for implementation and maintenance of Individual Standardization Evaluations.

· Describe the security services Self-Inspection Program;

· Describe the process for planning, conducting and evaluation the security program exercises which allow Security Forces and support training sessions for Force Protection Conditions (FPCON) and contingency actions.

· Describe how the Contractor processes shall be changed to continually improve performance.

· Describe the process for recording the results of inspections, corrective actions and preventive actions taken.

· A process to establish and maintain accountability of Government Furnished Property (GFP).

· Provisions to update and revise the QCP during the performance of the award.

· Describe the use of both internal and external (i.e. independent) systems and performance audits.

1.3.2 Nonconformance Reporting. The contractor shall:

· Track all non-conformances/deficiencies and corrective actions applied.

· Determine trends of non-conformance and effectiveness of corrective action.

· Provide acceptable cause and corrective action to government identified non-conformances/deficiencies.

1.3.3 Document and Data Availability. The contractor shall make quality program documentation and data available to the Contracting Officer or government representative for review. Documentation shall include but not be limited to training/certification records, results of inspections and audits, nonconformance data, corrective and preventive action records. Records shall be maintained intact for the life of the contract and shall be provided to the government at the end of the contract.

1.3.4 Performance Metrics. The contractor shall develop performance metrics and maintain data collection plans for those metrics. The metrics shall be linked to performance objectives in the service summary (SS). They shall be derived from data that can be readily collected and repeated, distinguish between desirable and undesirable results, show trends, and easily understood. The contractor shall review metrics for validity as needed and identify deviations, reasons for deviations, and recommendations for adjustment. The contractor shall team with government personnel to validate and modify performance metrics and associated thresholds to reflect the current status of the program.

1.4 SECURITY FORCES OPERATION. The Contractor shall:

· Provide security operations for the protection of critical resources on CCAFS

· Provide Command and Control of Security Forces

· Protect critical resources

· Maintain law and order

· Provide security surveillance

· Provide entry control and Security Response Teams (SRTs)

· Operate Security Force Control Center (SFCC)

· Respond and document all identified security incidents/violations

· Protect priority and non-priority aircraft

· Conduct vehicle inspection and spot checks

· Participate in launch or hazardous operations

· Man roadblocks

· Provide convoy/escorts services

· Provide Emergency Service Team (EST) capability

· Provide marine security support

· Manage the Base Resource Protection Program (RPP)

· Provide Systems Security Integration (SSI)

· Support investigations, assessments, surveys and reviews

· Adhere to Anti-terrorism/Force Protection requirements

· Appear at hearings before the U.S. Magistrate and other Judicial agencies as required.

· Process security forms and maintain records.

· Provide post relief as required

· Perform CCAFS installation flag detail

· Security Force members in direct support of security post or patrols shall be uniformed, properly equipped and armed with their primary weapon and ammunition as defined in AFI 31-101, paragraph 10.5 and as supplemented by Air Force Space Command (AFSPC).

1.4.1 Aerospace Systems Security. The contractor shall provide protection for Protection Level 1, 2, 3, and 4 resources as defined in AFI 31-101, paragraph 2.8. They include but are not limited to space-lift, launch, payload systems, command and control systems, protection of priority and non-priority aircraft. The contractor shall document all security incidents/violations using existing AF documentation as defined in AFI 31-101, Chapter 5 and AFI 32-201, Chapter 8.

1.4.1.1 Posts and Patrols. Maintain the capability to routinely support security posts and patrol requirements.

· Develop applicable security post instructions and procedures that defines work to be performed for each security operation.

· Security Response Team (SRT) vehicles shall have the ability to traverse on both on and off-road terrain.

· Perform area entry control to designated Protection Level 1 – 2 facilities as directed and internal secondary posts.

· Increase security protection for short-term activities such as increased threat, or when required to support internal secondary perimeter posts. Such posts are in addition to those posts used in the protection of Protection Level (PL) facilities.

· Utilize portable detection devices/sensors in key critical locations as required.

· Provide convoy or escorts for the movement of flight hardware, miscellaneous equipment moves, and other hazardous movements on CCAFS.

· Patrols protecting Protection Level 1 and 2 resources will conduct weekly checks of each Protection Level 1 and 2 resource perimeter. Checks will assess the condition of perimeter fencing, functionality of security lighting, vegetation, and fence accessibility. Records of such checks will be available for government review. They will include date, time, area, and Officer(s) conducting the walk-down. Deficiencies will be reported to the Base Customer Service Trouble Desk. The contractor will mitigate immediate security deficiencies as required by AFI 31-101, paragraph 6.9 to maintain Protection Level physical security standards.

· The contractor shall, before each shift, conduct a briefing to dispense important security and operational information and conduct personal readiness (fit for duty, appearance) observations.

1.4.1.2 Emergency Control Center (ECC). The contractor shall manage, maintain and operate an ECC for CCAFS within facility 49750. It will contain the Security Forces Control Center (SFCC) and Fire Alarm Communications Center (FACC) to include the emergency 911 communications. The ECC will operate 24hrs a day, 7 days a week.

1.4.1.2.1 Security Forces Control Center (SFCC). The SFCC shall monitor security alarms and dispatch security forces and at a minimum:

· Adhere to requirements for a Central Security Control (CSC) defined in AFI 31-101, paragraph 11.2

· Receive incoming security related calls

· Provide communications to security forces

· Monitor CCAFS security alarms and shoreline intrusion detection system

· Dispatch response teams and patrols

· Have the ability to establish cordons as required.

· Initiate, provide and distribute a chronological electronic daily Blotter/Morning Report of the previous day’s security force activities. It shall cover a twenty-four hour period (0600-0600). Distributed electronically as identified by government functional (45 SFS). (CDRL 101A11)

· Maintain the capability to contact Patrick AFB Command Post, 45th SFS/S6, AFOSI Duty Agent, CCAFS Fire Station, CCAFS Duty Office, NASA Security and Fire Control Centers, and local law enforcement agencies

1.4.1.2.1.1 Alternate SFCC and Launch Operations Control Center. The contractor shall have the capability to activate a geographically separated alternate SFCC in facility 60701. During day of launch operations the contractor shall operate a separate security launch operations control center in direct support of launch or any recovery efforts. This control center will not interfere with the active SFCC.

1.4.1.2.1.2 Staffing. The SFCC shall be staffed with qualified uniformed armed security force members.

1.4.1.2.2 Fire Alarm Communications Center (FACC). The Contractor shall operate and staff a FACC to receive and process emergency fire alarms and 911 emergency telephone calls via the 911 system and/or Siemens’ wide area network or other fire alarm receiving equipment. The FACC will notify the CCAFS Fire Department of fire alarms and 911 calls.

1.4.1.2.2.1 Staffing. The contractor shall staff, without interruption, the FACC as required by DODI 6055.06 with a qualified operator IAW National Fire Protection Association (NFPA) 1221, NFPA 1061. The ECC operator shall be qualified to receive 911 emergency information, relay information, dispatch proper equipment, maintain the Fire Department Daily Log Book via the use of ACES/FD, test and operate all ECC equipment (radios, telephones, recording equipment, computer equipment and fire alarm systems).

1.4.1.2.2.2 Alternate FACC. In the event the primary FACC or ECC is impaired or out of service for any reason, operations will transfer to an alternate government location (to be determined), until the primary is operational.

1.4.1.3 Marine Security Operations. Provide marine security patrols and response capability for the waters surrounding CCAFS. Specific marine patrols are defined in the workload indicators contained in Appendix E. Personnel operating marine patrols shall have a United States Coast Guard (USCG) certificate of basic seamanship. The contractor shall provide:

· Atlantic Ocean. An off-shore marine patrol as indicated in the workload indicators, Appendix E and/or as required for launch operations, FPCON, or enhanced antiterrorism efforts. The river boat and two air boats identified on the government furnished equipment listings are not to be used for Atlantic Ocean marine patrol purposes. This patrol must be capable to operate in Atlantic Ocean waters at all hours of the day and in rough, seas seven feet or less, conditions. If such conditions exist or are expected during the patrols scheduled operating period, then the contractor shall provide two beach observations posts as an alternative to such patrol.

· Trident and Poseidon Wharf. The contractor shall provide dedicated marine security patrol(s) as required to support the Naval Ordnance Test Unit (NOTU) security requirements identified in the workload indicators, see Appendix E. Specific marine vessels and support equipment are identified in Section J, Attachment 6 and provided by NOTU. Maintenance and fuel are provided by a local outside vendor as directed and funded by NOTU. The contractor shall transport vessels to and from the local maintenance and fuel provider as required.

· Banana River. The contractor shall provide a Banana River patrol as indicated in the workload indicators, see Appendix E. Marine riverboat and airboats are provided as identified.

· Maintenance Logs. Maintain maintenance logs for all vessels for government review.

1.4.1.4 Launch or Hazardous Operations. When launch activities or hazardous operations occur, scheduled and real-time security force personnel requirements will increase. Establish Extended Restricted Areas (ERAs), Launch Danger, Flight Hazard, or Hazardous Area Safety Zones as required by the Installation Security Plan (OPLAN 31-101V2) or as needed to meet Range Safety requirements. Develop and maintain plans, timelines, and checklists for all launch or wet dress operations. Provide appropriate staffing, equipment, and roadblocks to preclude entry of unauthorized persons into affected areas and to facilitate the clearing of designated areas within specified timelines. Maintain cleared areas and roadblocks until directed by the government.

· Increase security protection for short-term activities such as launch day or hazardous operations.

· During launch or hazardous operations, security force communication devices may be required to reduce transmitting devices within the area of concern. The contractor shall provide required communications for this area.

· Provide marine enforcement for Extended Restricted Areas as required and/or weather conditions allow. If unable to due to weather constraints then post shoreline observation posts to facilitate.

1.4.1.5 Performance of Services during Crisis and Contingency Operations. The contractor shall be prepared to increase, enhance, and support emergency security operations for CCAFS and the Florida Annexes. Such operations can be, but are not limited too, actual security emergencies, government directed exercises, and/or declared real-time crisis conditions (i.e., power failures, communications outages, weather related conditions, etc.,). The contractor shall ensure enough skilled personnel are available to perform such protection. A crisis management plan shall be included in the Security Management Plan.

1.4.1.5.1 Emergency Service Team (EST) and Hostage Negotiation Team (HNT): The contractor shall maintain the capability to provide with on-duty forces, a trained four-person emergency service team. Its use is for high–risk emergency security situations (e.g., hostage rescue, sniper, barricaded suspect, terrorists, protestors, etc.,) that are beyond the scope of normal on-duty security patrols. The contractor must have a Hostage Negotiation Team (HNT) member available at all times. Specific team requirements and training are defined in AFI 31-201, Chapter 11.

1.4.1.5.2 Government Exercises: The contractor shall appoint a representative to act as an Exercise Evaluation Team (EET) and an Inspector General Trusted Agent (TA) for participation in 45 SW exercises. The contractor is to participate in government exercises, unless otherwise directed. Extent of contractor participation will be determined based on funding. Security Force member participation is normally through the use of existing on-duty security forces/manning levels and/or review of operational plans.

1.4.1.5.3 Consolidated Comprehensive Emergency Management Plan (CCEMP): During Hurricane Conditions (HURCON) the contractor shall abide by the Consolidated Comprehensive Emergency Management Plan Joint Documented Procedure (JDP) 3006J. The contactor shall meet HURCON condition requirements for securing work areas and providing a Ride Out Team (ROT) consisting of 20 armed security force personnel, one fire/alarm FACC operator and any necessary support equipment to support Ride Out Team (ROT) requirements.

1.4.2 Resource Protection. The contractor shall provide a Resources Protection Program (RPP) for the protection of critical resources on CCAFS and the Florida Annexes. It shall include:

1.4.2.1 RPP Surveys and Design Reviews. The contractor shall conduct RPP surveys and design reviews as defined in AFI 31-101, paragraph 19.2, to installation sites, buildings, or facilities for the protection of critical or sensitive assets. Survey reports will be drafted for 45 SFS signature using approved 45 SW correspondence and practices. Reports will include the facility identification, user’s mission statement, assessment of on-site physical protection, noted deficiencies, and corrective actions. (CDRL 101A6)

1.4.2.2 Reserved.

1.4.2.3 Assessment Teaming. Develop or support government assessment teams as required or identified by 45 SFS/S6. Purpose of this requirement is to evaluate the installation’s protection needs, threat and vulnerability analysis, and/or studies. Means of prevention, detection, deterrence, assessment, and response shall be made on the basis of generic and specific types of threats, analysis, risk assessment, the greatest degree of protection for the greatest number of resources at the lowest cost to the protection of critical AF resources, personnel, operations, and facilities.

1.4.2.4 Resource Protection Training. The contractor shall provide training to newly assigned restricted/controlled area monitors and fund custodians, if required. If resource protection program reviews identify monitor or custodian deficiencies re-training may be required..

1.4.2.5 Reporting of RPP Activities. The contractor shall provide to the 45 SFS a written annual report of all RPP activities for the previous fiscal year. The report shall be delivered by the end of October each year. The report shall include projected scheduled reviews, surveys completed, status of each survey conducted, and any outstanding deficiencies and issues. (CDRL 101A7) 1.4.3 System Security Integration (SSI). The contractor will participate in design reviews for physical security requirements. The contractor shall manage the installation Electronic Security System (ESS). The contractor shall provide analytical support, independent study and analysis on an as-needed basis to address evolving Air Force/DoD security requirements to CCAFS and the Florida Annexes. The contractor shall provide a written annual report of all SSI activities for the previous fiscal year. Report shall be delivered by the end of October each year. At a minimum the report shall include ESS design reviews conducted and ESS installation management (failures, issues, system health, etc.). (CDRL 101A8)

1.4.3.1 Design Reviews. Participate in reviews, meetings, working groups and panels. Provide an analysis of physical site security, and facility and electronic security system designs for compliance with AF security directives. Ensure the integrity of security systems meet facility and AF security requirements as defined in AFI 31-101, paragraphs 11.1-11.16, 12.1-12.9, applicable Standards found in Chapters 13-26. Comments and potential deficiencies will be identified to the end user in coordination with the 45 SFS.

1.4.3.2 ESS Management. The contractor will provide management, planning, configuration control and system administrator duties for the installations Electronic Security Systems (ESS) and/or Intrusion Detection Systems (IDS) at CCAFS and the Florida Annexes. Responsibilities will include:

· Interface with the government ESS maintenance service contractor and manage ESS configuration control.

· Maintain capability for ESS communication sensor management to include conducting joint walk-down inspections with alarm maintenance personnel of all facilities.

· Conduct testing of ESS as defined in AFI 31-101, paragraphs 12.11 and 12.12.

· Maintain technical orders, publications, records, as-built drawings, system design review/comments, and reports for installed systems.

· Provide training, conduct proficiency training and exercises as defined by AFI 31-101, paragraph 12.13 to Systems Monitors.

· Ensure alarm and maintenance data is recorded and failures reported to the functional (45 SFS).

· Develop failure/malfunction/vulnerability reports as defined in AFI 31-101, paragraph 12.19. Staff to the 45 SFS by the next duty day for signature and submission to higher authority. (CDRL 101A9)

· Deploy portable sensors in key critical locations during surge periods of activity to augment existing security forces.

1.4.3.3. Subject Matter Expertise. The contractor shall provide subject matter expertise to advise the government functional in the implementation of security services. The contractor shall recommend potential security solutions for the installations security needs.

1.4.4. Law Enforcement. The contractor shall provide Law Enforcement (LE) duties in support of institutional and user requirements. The contractor shall:

· Maintain law and order.

· Protect human life, government assets and high value property.

· Provide traffic enforcement and emergency traffic operations.

· Document all security incidents/violations using existing AF documentation as defined in AFI 31-101 and 201.

· Develop applicable security post instructions and procedures that define work to be performed for each law enforcement unit.

· Apprehend violators.

· Investigate incidents and offenses.

· Control ingress and egress at specified CCAFS installation entry points.

· Conduct security checks of closed, controlled, or sensitive areas at intervals as prescribed by compliance directives/instructions on a non-predictable basis, assist local law enforcement agencies.

· Provide convoy escorts for the movement of flight hardware, miscellaneous equipment moves, and other hazardous movements on CCAFS.

· Conduct random entry and exit point checks of vehicles entering or leaving the installation as defined in AFI 31-101, paragraph 8.7, as directed by the government. These checks shall be conducted to safeguard government property, prevent introduction of contraband, and preclude unauthorized removal of classified information. Conduct a 100 percent check of all delivery vehicles with the exception of sealed flight hardware deliveries or other pre-announced deliveries prior to entering the installation.

· Enforce traffic laws and regulations.

· Implement and enforce compliance with state requirements of all new or modified CCAFS traffic signals, signs, and roadway markings.

· Investigate traffic accidents with certified traffic investigator.

· Issue traffic citations.

· Direct traffic and disperse traffic aids Security Force members using Breath Analyzer and Traffic Radar shall be certified by the State of Florida

1.4.5 Investigations. Support government investigations of actual or suspected criminal activity, as outlined in AFI 31-206, paragraphs 1.1-1.4, 2.1-2.26, in areas under the cognizance of CCAFS, and the Florida Annexes with the approval and coordination of/or at the request of the 45 SFS. Such support may include:

· The planning, collecting, analyzing and integration of criminal and security information pertaining to CCAFS and Florida Annexes.

· Recommending appropriate criminal code violation’s, determine jurisdictional responsibility and…