RFP No. HHS0016182 Exhibit C

RFP No. HHS0016182 Exhibit C, Scope of Work (SOW)

Contents

SCOPE OF WORK

1. PURPOSE

2. CONTRACTOR REQUIREMENTS

2.1 Digital Video, Internet Content, Training Curriculum, and Multimedia Production Services

2.2 Staff Requirements

2.3 Craft Services

2.4 Captioning

2.5 Media Production Supplies

2.6 Scripts

3. CONTRACTOR DELIVERABLES

3.1 Deliverables

3.2 Additional Requirements

3.3 Compliance with Federal and State Laws

3.4 Work Order Process

4. COMPENSATION AND PRICING STRUCTURE

4.1 Overview and General Requirements

4.2 Determination of Work Order Value

4.3 All-Inclusive Hourly Rates

4.4 Payment for Pass-Through Items

4.5 Price Adjustments

5. INVOICING AND PAYMENT

5.1 Invoice Submission

5.2 Prompt Payment

SCOPE OF WORK

1. PURPOSE

HHSC is seeking one or more qualified Contractors to provide multimedia production services, including digital video, internet content, multimedia production, and associated personnel to perform those Services. Contractor shall develop multimedia educational products on an as-needed basis. This includes planning, production, editing, and publishing web lessons, training videos, educational videos and virtual live classes for the Texas Women, Infants, and Children (WIC) Program.

HHSC will establish Master Contracts with either single or multiple Contractors to provide goods and Services. These Master Contracts will contain the Scope of Work that are required on an as-needed basis. As agency needs arise, they can be fulfilled using the Master Contracts and the Work Order process outlined in this SOW.

2. CONTRACTOR REQUIREMENTS

2.1 Digital Video, Internet Content, Training Curriculum, and Multimedia Production Services

Contractor must provide an assorted range of projects and Services, to include, but not be limited to:

a. Develop digital videos and multimedia content designed for online viewing. This requirement also encompasses the production of program segments, audio recordings, captioning, format conversions, special effects, titling, code reprogramming, metadata, and any other related multimedia support services as requested by HHSC.

b. Create e-learning materials and training courses.

c. Develop, produce, and distribute audience-centered creative materials. These materials may be based on research and tested, unless directed otherwise. These materials must adhere to the HHS Brand Guide | Texas Health and Human Services and be suitable for the chosen media vehicle or distribution strategy. Contractor shall provide actual printed materials and/or electronic files to HHSC.

d. Manage events which include, but is not limited to, talent acquisition, develop event programs, and create event materials.

e. Provide progress reports for each campaign. The progress reports will include measurable objectives and will be submitted in an agreed-upon format and frequency, as determined by HHSC.

f. Work within the budget that is outlined in each Work Order and manage accurate campaign budget accounting and invoices.

g. Meet interim project milestones and final deadlines.

https://www.hhs.texas.gov/hhs-brand-guide

h. Attend meetings as requested by HHSC to discuss the campaign to include research in developmental and evaluation processes.

i. Obtain and provide all talent releases from participants to HHSC’s point of contact or designee listed in the Work Order, before the start of any production using live talent.

j. Communicate with HHSC to obtain clarification and provide feedback as necessary. This will assist in eliminating unexpected or unplanned changes and misinterpretations of the requirements outlined in this RFP, the Contract, and the applicable Work Order for the duration of the campaign.

k. Shall collaborate and mutually agree to create campaign timelines to manage the delivery of campaign products with HHSC.

l. Manage subcontracting as needed to fulfill campaign goals, including the use of HUB subcontractors.

2.2 Staff Requirements

Contractor shall provide staff to work on Contract activities, which include but are not limited to the following:

Hourly:

a. Creative Director

b. Project Manager

c. Animation / Motion Graphics Designer

d. Interactive Developer

e. Production Manager/Coordinator

f. Production Assistant

g. Scriptwriter

h. Story Writer

i. Editor

j. Web/Print Designer

k. Animation/Effects Artist

l. Web Programmer

m. Language Translator

n. Photographer (with Equipment)

o. Audio Studio Recording

p. Digital Video and Multimedia Producer

q. Voice Over Talent

r. Designer

s. Instructional Designer

t. Special-Effects Artist

u. Production And Post-Production Specialist

v. Graphics/Production Artist

w. Camera Operator

x. Lighting Director/Gaffer

y. Grip/Audio/Video Tech

z. Director

aa. Teleprompter Operator (W/ Equipment)

bb. Location Coordinator

cc. Casting Coordinator

dd. Field Engineer

ee. Make-Up Artist

ff. Web Accessibility Captioning

gg. Food Stylist; and

hh. File Conversions

Contractor shall adjust the staff provided at the request of HHSC. HHSC, at its sole discretion, may specify certain staff required for each project.

Contractor shall provide additional staff or equipment as needed to perform the requirements of the SOW.

Contractor shall make available all skilled operators or technicians needed to operate basic camera packages referenced in this SOW. HHSC shall approve all staff hiring.

2.3 Craft Services

Contractor shall provide craft services in all phases of production to the production crew, which include but are not limited to the following:

a. Technical production and crew; and/or

b. Subject matter experts in a contributing role to the final product.

2.4 Captioning

Contractor shall ensure captioning is available in both English, Spanish, and any other language requested by HHSC and in a file format specified by HHSC for web accessibility. Additionally, Contractor shall ensure:

a. Compliance with the state agency website standards set forth in Texas Administrative

Code, Title 1, Part 10, Chapter 206;

b. Compliance with the applicable federal and state accessibility laws and regulations, which include but are not limited to Texas Government Code Chapter 2054, Subchapter M and Texas Administrative Code, Title 1, Part 10, Chapter 213; and

c. Compliance with all HHSC accessibility requirements that are currently located at:

https://accessibility.hhs.texas.gov/ and https://accessibility.hhs.texas.gov/policy.htm.

https://texas-sos.appianportalsgov.com/rules-and-meetings?chapter=206&interface=VIEW_TAC&part=10&title=1 https://texas-sos.appianportalsgov.com/rules-and-meetings?chapter=206&interface=VIEW_TAC&part=10&title=1 https://statutes.capitol.texas.gov/Docs/GV/htm/GV.2054.htm#2054.451 https://texas-sos.appianportalsgov.com/rules-and-meetings?chapter=213&interface=VIEW_TAC&part=10&title=1 https://accessibility.hhs.texas.gov/ https://accessibility.hhs.texas.gov/policy.htm

2.5 Media Production Supplies

Contractor shall provide all necessary media production supplies and equipment as determined by each Work Order issued for video shoots and other media productions, which include but are not limited to the following:

a. Backdrops;

b. Costumes;

c. Lights; and

d. Banners.

2.6 Scripts

HHSC will provide scripts and pre-production plans to Contractor for review as needed. Contractor shall review and provide edits back to HHSC within ten (10) business days. Additionally, HHSC, in its sole discretion, may request that Contractor provide scriptwriters or producers for turnkey projects.

3. CONTRACTOR DELIVERABLES

3.1 Deliverables

Contractor shall fulfill the digital video, internet content, and multimedia production services requirements outlined below and follow the Work Order Process described herein.

a. Provide progress reports upon request by HHSC for each campaign. These reports will include measurable objectives that are agreed upon or determined by HHSC at the time the Work Order is awarded. Submission details will be provided during the kick-off meetings for each Work Order.

b. Provide budget reports for each campaign upon request by HHSC, as specified at the time of the Work Order award. Detailed submission instructions will be given during the kick-off meetings for each Work Order.

c. Provide additional reports upon request by HHSC at the time of the Work Order award, depending on the nature of the campaign or the funding source requirements of the ordering agency.

d. Deliver a final report documenting the results of the Work performed under the Work Order at the end of each campaign. Share results by campaign Deliverables as determined by HHSC at the time of the award of the Work Order, using industry-standard measurements for all media channels (when applicable).

e. Within two (2) business days of completion, provide HHSC all final and original raw files before edits, and master files for all campaign elements, including:

1. Video, web, and all related files;

2. Associated login credentials;

3. Stock and contracted photography files;

4. Documentation of usage rights;

5. Licenses for hardware and software; and

6. Tools or other creative elements necessary for ongoing use of materials created for the campaign on compatible HHSC platforms, as set out by the HHSC at the time of the award of the Work Order.

3.2 Additional Requirements

Contractor shall provide the following, upon request of HHSC:

a. Provide translation services when HHSC’s Office of Communications deem necessary.

Requests for translation services to be performed by Contractor must be approved in writing by HHSC’s Office of Communications.

b. Creative materials must meet all target-audience language service requirements in English and Spanish, including but not limited to language translations, copywriting, and visual and hearing-impaired modifications as deemed appropriate by HHSC; and

c. Ensure that all electronic materials, including websites and electronic documents, comply with federal, State, and HHSC accessibility standards and pass testing before public release.

3.3 Compliance with Federal and State Laws

HHSC will monitor Contractor to ensure compliance with all applicable federal and State laws and policies. Any information related to the performance of the resulting Contract, or other documentation deemed necessary by HHSC, must be provided by Contractor to HHSC as requested.

3.4 Work Order Process

During the Contract Term, HHSC will request that Contractor perform certain tasks expressly identified under a Work Order Request. Refer to Exhibit I, Work Order Request-Response Form.

Contractor(s) will be given the opportunity to submit a Work Order Response for any Work Order Request. Additional minimum or preferred selection criteria may be identified when HHSC issues the Work Order Request.

Contractor must provide information specified in the Work Order Request, including a detailed recital of Contractor’s proposed expenditures for each Deliverable or task. HHSC will evaluate Contractor’s Work Order Response and, if selected, will request that Contractor execute the Work Order. Submission of a Work Order Response by Contractor does not guarantee funding or assignment to Contractor unless and until the Contract Purchase Order and Purchase Order are issued by HHSC.

Contractor must have completed the requested campaign Services prior to invoicing. Contractor may submit invoices as tasks are completed. If Contractor seeks to invoice for specific tasks on any Work Order that it has fulfilled prior to completion of a campaign Service, Contractor must email HHSC’s Contract Manager or designee identified in the Work Order for approval. HHSC will reimburse Contractor for successfully performing each individual Deliverable or task not to exceed the total amount authorized on the associated Work Order. The actual cumulative costs reimbursed for all Work Orders issued under the Contract must not exceed the Contract amount.

3.4.1 Issuing Work Order Requests

The procedure for the Work Order process that will be issued to the Contractor pool for each Project is as follows:

a. Upon identifying a specific campaign Service, HHSC will issue a Work Order Request to the Contractors describing the Project, Services required, proposed schedule, and method of compensation selected by HHSC. Each Work Order Request will include, but is not limited to, the following:

1. Scope of Work;

2. Requirements/Deliverables;

3. Period of performance of Work Order;

4. Anticipated type of Work Order;

5. Proposal instructions and submission timeline;

6. Evaluation factors for award; and

7. Work Order Response template.

b. All Contract clauses contained in this Contract will be incorporated in the Work Order

Request and the resultant Contract. If any conflict exists between the Contract clauses and the information outlined in the Work Order Request, the Contract language will control and govern.

c. Contractors are not required to submit a Work Order Response pursuant to a Work

Order Request. Those eligible Contractors that decide not to submit a Work Order Response shall advise the Contract Manager, in writing, of their intention not to submit a Work Order Response on or before the closing date and time established in the Work Order Request. An election not to respond to a Work Order Request will not negatively affect or prohibit a Contractor from responding to future Work Order Requests. However, it may affect the Contractor’s eligibility for continuations or extensions of the resultant Contract.

3.4.2 Competitive Process

a. Contractors will receive an e-mail from HHSC advising of the availability of each proposed Work Order Request.

b. Contractors will be provided adequate time to prepare and submit responses based on the complexity of the proposed Work Order Request, and Historically Underutilized Business (HUB) Subcontracting Plan (HSP) modifications, if applicable. A Work Order Response received after the specified due date and time will not be accepted.

c. HHSC will screen each Work Order Response for required forms and signatures. An unsigned Work Order Response or a Work Order Response that does not include all fully completed required forms is subject to rejection without further evaluation.

d. Each Work Order Request will include the Work Order Response evaluation criteria. The Work Order Response must demonstrate capability for each criterion to be evaluated.

Generally, Contractor will be asked to demonstrate the following:

1. Understanding of the service requirements;

2. Experience and capability on similar tasks;

3. Technical approach, methods and procedures for satisfying the requirements with a discussion of potential problems to be encountered and proposed solutions and/or risk mitigation strategies;

4. Assuring quality of Work, products, and Deliverables;

5. Plan for managing the Work Order, including meeting requirements and schedules, and performance measures (if applicable);

6. Staffing plan with skill levels for all personnel proposed to be assigned to the Work Order; and

7. Total proposed expenditures to complete the campaign Services identified in the Work Order.

3.4.3 Work Order Response

After receiving a Work Order Request, Contractor may submit questions, in writing, regarding the Work Order Request to the Work Order point of contact. Questions must be received by the due date specified in the Work Order Request. The Work Order point of contact will email responses to the questions to all Contractors receiving the Work Order Request. Contractor must provide a Work Order Response for HHSC’s review by completing Section II of Exhibit I, Work Order Request-Response Form.

3.4.4 Work Order Response Evaluation and Work Order Award

HHSC will evaluate all Work Order Responses that meet the screening requirements set out in Subsection (C) of Section 3.4.2 (Competitive Process), and select the Work Order Response offering the best value using the evaluation criteria identified in the Work Order Request. See Section (E)(1) of Exhibit I, Work Order Request-Response Form, for an example of WO evaluation criteria.

Upon completion of evaluations, the Work Order point of contact will notify Contractor of the selection decision in writing. The Work Order point of contact will notify Contractor if the Work Order Response is accepted as originally submitted or if Contractor must prepare to participate in a Contract negotiation meeting(s) to further discuss the terms of the Work Order (see Section I(E)(2) of Exhibit I, Work Order Request-Response Form). If accepted, Contractor’s Work Order Response will be attached to the Work Order and may include revisions to the Scope of Work, if any and agreed upon compensation. HHSC reserves the right to cancel, make partial award, multiple awards, or decline to award a Work Order under a Work Order Request at any time at its sole discretion.

All Work Orders will be in writing and will include a Purchase Order, Work Order Scope of Work, a list of tasks to be performed by Contractor, a schedule, a not-to-exceed amount payable and any other information or special conditions as may be necessary for the Work requested. Each authorized Work Order will be incorporated as an amendment to the Contract, all Work Orders will be signed by both Parties and must include a list of Deliverables if any.

3.4.5 Project Implementation

Contractor agrees to start work within seven (7) calendar days from the date of the Purchase Order, which constitutes a Work Order agreement. Contractor agrees to complete the phases of Services in accordance with the applicable standard of professional care, the approved proposal(s), and the proposal and resource allocation plan, which describes the major tasks to be performed and Work Products to be delivered by Contractor, the estimated time to complete the tasks and Work Products, the amount of compensation allocated for the respective tasks and Work Products, and an estimated allowance for reimbursable expenses. After one of the Contractors is awarded a Project proposal for HHSC’s specific project, the awarded Contractor will provide all of the

Services that are applicable to the specified in the Project proposal Contract executed between HHSC and the Contractor.

3.4.6 Change Management Process

In the event there are changes to the term or budget, a request for review and approval must be submitted to HHSC’s assigned Contract Manager identified in the Work Order for review and approval. HHSC reserves the right to request a revised Work Order Response. All changes must be in writing and signed by the Parties.

4. COMPENSATION AND PRICING STRUCTURE

4.1 Overview and General Requirements

Prices offered, as part of the Solicitation Response, must be firm, fixed prices for the initial Contract Term.

Payment for goods and Services described in the Solicitation will be based on several payment structures, depending on the specific Services and/or Deliverables expressly authorized in subsequent Work Orders and whether Contractor performed the required Services and/or Deliverables correctly and on time. At HHSC’s sole discretion, the methods by which Contractor will be paid for Services and/or Deliverables under the authorized Work Order include:

Fixed Fee. Payable upon acceptance of all required Deliverables, and/or Time and Material, with a not-to-exceed cap specifying the maximum HHSC will pay for the work regardless of the actual time and materials spent.

Contractor will identify potential means of reducing the cost to HHSC, including utilizing Subcontractors to the extent appropriate.

Any expenses incurred by Contractor to correct any defects will not be considered an allowable expense.

4.2 Determination of Work Order Value

The value of any Work covered by a Work Order will be determined by one or more of the following methods:

a. By application of the unit prices contained in the Contract to the quantities of the items authorized under a Work Order;

b. By mutually agreed fixed fee properly itemized and supported by sufficient, substantiating data, including documentation by subcontractors performing the Work, to permit evaluation.

No costs will be included in the Work Order(s) for time spent preparing the Work Order Response, nor will costs be included for an estimate of time to negotiate the Work Order.

4.3 All-Inclusive Hourly Rates

For all personnel in authorized Work Order(s), payment will be based on the all-inclusive hourly rates provided on Exhibit D, Cost Proposal for each hour or fraction of hour authorized under a Work Order that said personnel are actually engaged in such Work.

The pricing is considered all-inclusive, and no other pricing may be included on an invoice.

The all-inclusive unit prices must include all Solicitation requirements, including, but not limited to, labor, equipment, materials, supplies, and all related expenses.

The all-inclusive hourly labor rates proposed by Contractor must contain all costs related to performing the required functions, including but not limited to local travel, long-distance travel, long-distance telephone communications, computer depreciation and/or computer usage costs, salaries, fringe benefits, indirect overhead charges, and the allowable profit.

No additional costs will be paid for any other items unless HHSC, in its sole discretion, determines that any additional cost(s) requested by Contractor are extremely unique to the specific project such that Contractor would not have anticipated those additional costs as part of the required all-inclusive hourly labor rates.

The invoices submitted to HHSC for Services payable on an all-inclusive hourly rate basis will be based on the actual number of hours worked by Contractor’s staff or the staff of Contractor’s Subcontractor multiplied by the explicit fixed all-inclusive hourly labor rates included in the Contract.

Contractor will also employ the all-inclusive hourly labor rates proposed in developing cost proposals for the performance of new or modified Services and Deliverables that are required after the Contract Effective Date.

4.4 Payment for Pass-Through Items

Actual expenditures for pass-through items, pre-approved by HHSC, in authorized Work Order(s), if any, will be paid without allocation of any indirect charges (general and administrative expenses, overhead, etc.) or profit.

4.5 Price Adjustments

Contractor is required to immediately implement any price decrease that may be available during the Contract Term. Contractor must notify the designated HHSC Contract Manager in writing so that a Purchase Order Change Notice or Contract amendment may be processed.

4.5.1 Price Adjustment Index

Price adjustments are not automatic. Prices only may be adjusted at the sole discretion of HHSC.

HHSC may permit price adjustments when correlated with the index as specified below and as published by the Bureau of Labor Statistics (BLS), Region VI, Washington, DC 20212.

BLS Website: https://data.bls.gov/series-report?redirect=true

CPI-W Urban Wage Earners and Clerical Workers – Series ID: CWURR0000AA0:

https://data.bls.gov/timeseries/CWUR0000AA0

CPI-U All Urban Consumers – Series ID: CUUR0000AA0 https://data.bls.gov/timeseries/CUUR0000AA0

When using the most recent monthly information from the index, the following applies:

A = Index from the month of the Response Deadline of this Solicitation, OR

The effective date/month of the last approved price increase or renewal option exercised

B = Current or latest baseline index

The allowable percent change must be calculated as follows:

B-A ÷ A x 100% = Percent of allowable price increase or decrease

Failure by Contractor to calculate this formula and provide any supporting documentation will not be considered a properly submitted price increase request.

Contractor may offer price decreases in excess of the allowable percent change at any time during the term of the Contract.

https://data.bls.gov/series-report?redirect=true https://data.bls.gov/timeseries/CWUR0000AA0 https://data.bls.gov/timeseries/CUUR0000AA0

4.5.2 Price Adjustment Requests

Contractor must provide a request for a price adjustment in writing to the HHSC Contract Manager, The adjustment request must use the index and formula identified in Section 4.5.1 (Price Adjustment Index).

Contractor must provide supporting documentation to justify any price adjustment. Any request submitted that fails to use the formula above for calculating a price adjustment will not be considered a complete, properly submitted request. Additionally, any request submitted by Contractor that does not include supporting documentation will not be considered a complete, properly submitted price adjustment request.

HHSC reserves the right to accept or reject the request for a price adjustment. Contractor will receive written notification, through a Purchase Order Change Notice or Contract amendment, from the System Agency Contract Manager documenting action taken, to include effective dates, for any adjustments approved.

4.5.3 Federal Minimum Wage Adjustments

Contractor may request a price adjustment based on an increase in the Federal Minimum Wage Rate, published by the U.S. Department of Labor (USDOL), if applicable.

The request must be submitted to the HHSC Contract Manager in writing and include supporting documentation from the USDOL reflecting the increase and the effective date of the increase.

HHSC reserves the right to accept or reject the request for an increase.

The effective date for an increase, if approved, will be based on the date of approval by HHSC.

Retroactive increases will not be allowed or approved if the USDOL effective date is prior to the date the written request is received by HHSC. Notification of an approved increase in the Contract rate will be provided through a Purchase Order Change Notice or Contract amendment from the HHSC Contract Manager to include the new unit price and effective date for the increase.

5. INVOICING AND PAYMENT

5.1 Invoice Submission

Contractor must submit invoices to HHSC AP at HHSC_AP@hhs.texas.gov, and copy designated Contract Manager, and designated WIC Financial Accountant.

a. Contractor must also adhere to the following, naming convention requirements for the subject line of invoice submission listed below:

1. Invoice Submission mailto:HHSC_AP@hhs.texas.gov

2. Legal Entity Name of Contractor

3. Invoice Number

4. Invoice Amount

5. Purchase Order (PO) Number (if applicable)

6. Contract Number

7. Service Date or Month of Service

For example, the email subject line for an invoice submitted to HHSC by ABC, Inc. for services provided during the month of September 2020 would read as follows: “ABC, Inc., Invoice No.

00001, $100.00, Contract No. 12345, September 2020”.

In addition, invoices must comply with standards set forth in Title 34 of the Texas Administrative Code Part 1, Chapter 20, Subchapter F, Division 1, Rule §20.487.

All invoices will include a description of Services and Deliverable and all fee(s), costs, expenses, and other charges claimed with respect to such Services and Deliverables.

Submitted invoices must be detailed with supporting documentation.

If HHSC requests corrections to the invoice or additional information, documentation, or justification, the invoice must be resubmitted with all corrections initialed or information necessary and changes to the date of submission to the date of resubmission. Failure to submit required information may result in delay of payment or return of invoices.

b. Invoice Disputes

In accordance with 34 Texas Administrative Code, Rule §20.487(b), the HHSC will immediately return disputed invoices to the Contractor but in no event later than the 21st calendar day after HHSC receives the invoice. The HHSC reserves the right to dispute any portion of an invoice and will attempt to resolve the dispute with the Contractor in good faith. HHSC must not be required to pay any disputed portion of an invoice until the dispute is resolved. Notwithstanding any such dispute, Contractor must continue to perform the services and/or produce deliverables in compliance with the terms of the Contract. Pending resolution of a dispute, HHSC will continue to process payments for undisputed amounts and invoices to the Contractor.

c. If any invoice requirements and provisions specifically laid out elsewhere in the Contract conflict with those set forth here, those specific provisions take precedence.

https://texas-sos.appianportalsgov.com/rules-and-meetings?$locale=en_US&interface=VIEW_TAC_SUMMARY&queryAsDate=02%2F25%2F2025&recordId=208769 https://texas-sos.appianportalsgov.com/rules-and-meetings?$locale=en_US&interface=VIEW_TAC_SUMMARY&queryAsDate=02%2F25%2F2025&recordId=208769 https://texas-sos.appianportalsgov.com/rules-and-meetings?$locale=en_US&interface=VIEW_TAC_SUMMARY&queryAsDate=02%2F25%2F2025&recordId=208769

Payment will be made by HHSC in accordance with the pricing provided on Exhibit D, Cost Proposal. The pricing is considered all-inclusive, and no other pricing may be included on an invoice.

HHSC must receive products included on an invoice prior to approving the invoice for payment.

Any additional expenses incurred by Contractor are the responsibility of Contractor and will not be paid by HHSC.

5.2 Prompt Payment

All payments by HHSC to Contractor, any payments by Contractor to any Subcontractor, and any payments by a Subcontractor to any other person or entity that provides Goods or Services under this Contract shall be made in compliance with Chapter 2251 of the Texas Government Code and Title 34 of the Texas Administrative Code Part 1, Chapter 20, Subchapter F, Division 1, Rule §20.487.

a. Payments related to Work Orders will be tied to specific Deliverables and the invoice for each Deliverable must be marked with its campaign Deliverable and include its Purchase Order number and expended by the deadlines specified in the Work Order.

b. No work shall be done or billed until PCS issues the Purchase Order for the campaign.

c. Contractor must use the billing and reporting forms provided by HHSC.

d. Contractor will prepare and submit a detailed monthly invoice identifying each Deliverable as referenced in Exhibit I, Work Order Request-Response Form, expense detail, and copies of all receipts to HHSC no later than the last business day of the month following the month when the expenses were incurred. The final invoice must be submitted no later than two (2) weeks after the Contract Purchase Order completion. HHSC will review Contractor’s final invoice to ensure fulfillment of the Project scope, all Work Order Deliverables, and costs outlined in the Work Order.

Upon certification of costs and Work Order objectives, HHSC will initiate payment of the final invoice. HHSC will confirm final payment was rendered upon completion, and HHSC will consider the Contract Purchase Order closed.

https://statutes.capitol.texas.gov/Docs/GV/htm/GV.2251.htm https://texas-sos.appianportalsgov.com/rules-and-meetings?$locale=en_US&interface=VIEW_TAC_SUMMARY&queryAsDate=02%2F25%2F2025&recordId=208769 https://texas-sos.appianportalsgov.com/rules-and-meetings?$locale=en_US&interface=VIEW_TAC_SUMMARY&queryAsDate=02%2F25%2F2025&recordId=208769 https://texas-sos.appianportalsgov.com/rules-and-meetings?$locale=en_US&interface=VIEW_TAC_SUMMARY&queryAsDate=02%2F25%2F2025&recordId=208769