Exhibit A4 - Scope of Services MFMPS.pdf

Exhibit A4 – Scope of Services - Mountaineer Field at Milan Puskar Stadium

All services requested pursuant to this RFP are to be awarded to ONE Supplier.

A. Basic Janitorial Services:

Below are the service requirements to provide complete custodial and cleaning services for home football games for Mountaineer Field at Milan Puskar Stadium (“Stadium” or “MFMPS”). The Supplier must furnish the following, including but not limited to, all cleaning supplies, materials, paper and soap products, labor, labor supervision, tools and equipment necessary to provide for the complete cleaning services for WVU athletic venues. The Supplier shall maintain a clean and safe environment through the contract period while maintaining or exceeding WVU Modified APPA Level II cleaning standards.

B. Onsite Management requirements:

Supplier will submit proposed staffing plan to efficiently operate home events, including, but not limited to an onsite manager, and a minimum of three (3) supervisors for all WVU home football game or other events at the Stadium. MFMPS includes concourses and the Puskar Center Hartley Club exterior seating. For WVU home football games, the onsite management service shall consist of a designated onsite manager with required staff of a minimum of six (6). All service personnel shall be on site four (4) hours prior gates opening for any WVU home football game. All staff working the concourse and gate areas must have a Supplier-logoed tee-shirt, sweatshirt or jacket. The onsite manager must attend a meeting with the WVU Athletic Maintenance Supervisor the week before each home football game to determine staffing requirements based upon potential attendance volume. The onsite manager must be always reachable by radio during the event. The onsite manager must coordinate with WVU Athletics for radio pick-up prior to each season. All radios and related equipment must be returned within seventy-two (72) hours of the conclusion of the last home game or event or incur the replacement cost of the equipment, (an estimated cost is $1,000 per missing radio). All costs for missing equipment will be deducted from the final home event invoice. One supervisor must be assigned to both the east and west stadium concourses areas. The Supplier’s onsite manager shall coordinate with the WVU Athletic Facilities and Operations staff before and after games and on non-game days to discuss issues for all areas related to football game days. Supplier shall submit the name and qualifications of the on-site manager at least thirty (30) days before the beginning of each season during the Term of this Agreement. The on-site manager is subject to the review and approval by the Athletic Department. Supplier must use Athletics’ Incident Management System on football game days starting three (3) hours prior to kickoff. This includes logging incidents and response times during the home event. Supplier is potentially responsible for powering down all lights following cleaning completion as well as securing all access points as directed by WVU.

C. Cleaning Supplies:

1. Supplier shall supply all cleaning supplies, including but not limited to, mops, buckets, sweepers, brooms, vacuums, disinfectants, cleaning and polishing products, to maintain clean and safe facilities at the Stadium.

2. Supplier shall provide container liners for all trash and recycling containers on site for all spaces/areas at the Stadium.

3. Supplier shall provide all toilet paper, paper towels, sanitary container liner bags, and soap for all restrooms at the Stadium. Supplier shall take delivery of and store all toilet paper, paper towels, and soap in WVU’s designated storage area.

4. Suppliers shall utilize all current dispensers, if possible.

WVU reserves the right to approve or reject any product or liner at any time. Environmentally sustainable products are preferred.

D. Venue Cleaning Services (overview):

1. Supplier must provide appropriate staff to clean all areas of the Stadium before, during, and after all events.

2. Restrooms: Clean all restroom fixtures, including but not limited to, toilet fixtures, urinals, sinks, mirrors, walls around sinks and toilets, restroom floors (clean, mop, polish), soap dispensers, paper towel dispensers, toilet dispensers, sanitary dispensers, toilet stalls screen walls and urinal screens, light fixtures, empty all trash containers, clean trash containers. Restock all paper and soap products. Provide one custodial attendant per both the east and west concourses restroom during the game to provide continuous cleaning, trash removal and re-stocking of soap and paper products (male staff for men’s restrooms, female staff for women’s restrooms).

3. Ticket booths: Includes north gate ticket booth, WVU player-guest will call, and visiting team player-guest will call. Clean all ticket booths before and after each game, remove all trash, clean windows, broom sweep/vacuum, clean countertops, and other necessary cleaning to provide a clean and safe environment.

4. Recyclables: Including all areas inside the fence surrounding the stadium, (concourse, concessions, etc.), Supplier is to remove all single stream recyclable materials (cardboard, plastics #1-#7, aluminum, steel cans, glass, and mixed paper) and place in the designated recycling dumpsters during pre-game, in game, and post-game. Separate all recyclables from all trash (food and liquid waste, paper towels, plastic bags, and Styrofoam) that is picked in stadium post-game and move to designated recycling areas.

5. Heating and air conditioning supply and return vents: Includes cleaning Puskar Center, Press Box and Touchdown Terrace annually as directed by the WVU Athletic Department maintenance supervisor.

6. Heating and air conditioning exterior outside air intakes: Includes cleaning Puskar Center and Touchdown Terrace annually as directed by the WVU Athletic Department maintenance supervisor.

7. Restroom heaters and concessions stands heaters: Includes vacuuming all heaters in all locations annually as directed by the WVU Athletic Department maintenance supervisor.

8. Field box heaters: annual cleaning as directed by the WVU

Athletic Department maintenance supervisor

9. Concourse and seating areas: Clean before, during and after each game, remove all trash during and after each game from trash containers and replace trash liners as required. Remove all recyclables to designated recycling dumpsters before, during and after each event. Broom sweep and trash pickup from concourse areas before, during and after each football game or event. Supplier to provide a minimum of four (4) personnel to maintain trash barrels and recycling containers and boxes on east, west, north and south concourses during each home game.

Vacuum, scrub and spot treat all outdoor concourse areas as needed before and after each game. The seating area includes the Puskar Center Hartley Club and suites exterior seating areas. Pressure wash all field boxes, loge boxes, north endzone club seating, south Hartley Club and suite seating, and concourses before each home game.

10. Remove all ice and standing water from all walkways, seating areas (specifically the front rows of seating areas), and concourse areas on the day of the home event prior to gates opening.

E. Window cleaning – Specific areas and services include but are not limited to:

1. Clean elevated outside windows in each quad using ionized water wand/squeegee system or by using streak free window cleaning solution via a lift or man-basket system. Clean inside windows and ground level outside windows using a streak free window cleaning solution or ionized water system, squeegee clean, remove all dust, dirt, streaks, etc. Towel dry as required. Keep all inside and outside frames streak free and clean after washing glass.

2. Prior to each home game, clean outside glass in the Hartley Club suites within forty-eight (48) hours of each home game. Check again on gameday and touch up as needed prior to gates opening.

3. Prior to each home game, clean all glass windscreens on the east and west concourses within forty-eight (48) hours of each home game. Check again on gameday and touch up as needed prior to gates opening.

4. Prior to each home game, clean the inside and outside (non-elevated) of all concourse elevator lobby windows within forty-eight (48) hours of each home game. Check again on gameday and touch up as needed prior to gates opening.

5. Prior to each home game, clean the inside and outside of all the southeast, southwest, and north ticket booth windows within forty-eight (48) hours of each home game. Check again on gameday and touch up as needed prior to gates opening.

F. Restroom Cleaning - Specific areas and services include, but are not limited to, the following:

1. Clean all restroom toilet fixtures, urinals, sinks, mirrors, walls around sinks and toilets, all vertical surfaces, doors, restroom floors (clean, mop, polish), soap dispensers, paper towel dispenser, hand dryers, toilet dispensers, sanitary dispensers, toilet stalls screen walls and urinal screens, light fixtures, empty all trash containers, clean trash containers.

2. Polish all chrome and glass surfaces before and after each home game.

3. Restock all paper and soap products before, after and as needed during each home game.

4. Clean, including but not limited to, light fixtures, vacuum ceiling areas and corners to remove dust and cobwebs.

5. All surfaces shall be sanitized as required to meet prevailing codes.

6. All restrooms are to be steam cleaned within forty-eight (48) hours of the conclusion of each game, to maintain a clean and safe environment. Steam cleaning includes ALL surfaces and fixtures.

7. All mirrors and stainless fixtures are to be cleaned and polished and made ready for the next game.

8. Following the final home game of the season, all restroom spaces and concession stands shall be steam cleaned within one week, as after any game.

G. Stadium Cleaning Specific areas and services include, but are not limited to, the following:

1. Remove trash from all seating areas, including drains, walkways, stairs, receptacles on the playing surface, drains along the field walls near playing surface, tunnel areas, concourses, planted areas, grass areas, outdoor equipment yards and other areas as directed by WVU.

2. Provide special attention to all fixed seating surfaces, corners, leading edges, step riser and vertical surfaces directly behind all fixed seats.

3. All trash must be picked up and removed by close of business Tuesday following home Saturday games or within seventy-two (72) hours following the game, whichever is earlier. The Stadium shall be cleared of all debris (‘blown’) by close of business Wednesday following home Saturday games or within seventy-two (72) hours following the game.

4. Remove all trash from seating areas, parking area, and field and along fence line within fifteen feet (15’) outside of fence line. Clean bleacher seats and ADA areas of seating. Clean concourse and empty all trash receptacles. Place all trash in Supplier-provided dumpsters.

5. Ensure mechanical yard at Touchdown Terrace is clean and trash-yard doors remained closed for the duration of the home event.

6. Vacuum and pressure wash all concourse and roadways inside the Stadium following each home game.

7. Maintaining, cleaning and placing of approximately one thousand (1000) 40-gallon decorative trash receptacles, one hundred (100) cardboard trash boxes, and three hundred (300) recycling containers in and around the Stadium /Hospital parking and walkway areas.

8. Clean barrel storage area.

9. Clean both home and visiting team tunnel areas before and after each home event.

10. Clean TV truck parking area before and after each home event.

11. Clean all areas of the Stadium, inside the fence, to be free of all debris (cups, papers, peanut shells, trash of any kind).

12. Power wash concourse within twenty-four (24) hours following any home football game to ensure all concourses are clean, safe and free of any spills or debris. This includes spot cleaning.

13. Vacuum and sweep all concourses and walkways, including the barrel storage area at the East gate.

14. Ensure all restroom entrances are clean and free of any debris and spills prior to the start of any home football game.

15. Clean any vertical surfaces of condiment spills, drink or liquid spills, or other type spills prior to the start of any home game.

16. Clean north and south concourse storage (former ATM) rooms before and after each home football game.

17. Pressure wash, with hot water, all exterior premium seating locations within twenty-four (24) hours of each home game scheduled kickoff time. This includes, but is not limited to, Touchdown Terrace club seating, Touchdown Terrace field suites, field boxes on east and west sides, west suites exterior seating, Hartley Club south suites exterior seating, and Hartley Club boxes.

18. Remove all recyclables, (including but not limited to, cardboard, cans, bottles, etc.) to designated recycling dumpsters, during and after each home event.

19. Supplier to arrange for trash hauler to be on site at appropriate time, established by WVU and Supplier. Supplier shall pay for disposal fee from trash hauler.

H. Preseason Stadium Cleaning

1. Pressure wash, with hot water, all concourses, east, west, north and south, east and west walkways inside the Stadium fence, all box seats, stadium seats and aisles.

2. Prior to the first game all restrooms shall be opened, cleaned and polished and made ready for the start of the season.

3. Clean/wipe down all concourse field box overhead TVs.

I. Football spring game:

1. Provide pregame cleaning and services for annual spring game.

2. Seating is typically restricted to lower east and lower west sides.

3. Typically, North and west gates are used for entry but will vary annually.

J. Suite Kitchen (West Concourse) restrooms (two):

1. Clean floors, walls, sinks, toilets and restock dispensers once a month.

K. Employee Acceptance by the University

WVU will be the sole judge of the efficiency and acceptability of each janitorial employee’s performance while on site. WVU reserves the right to require the Supplier to remove any janitorial personnel from further duty at WVU facilities, without cause and without the right to recover damages by such janitorial employee or by the Supplier. The Supplier shall promptly remove and replace an individual janitorial employee when requested to do so by WVU.

II. MFMPS Parking Areas

Below are the service requirements to provide complete cleaning services for all gameday parking lots for all home football games and other events. The Supplier must furnish the following, including but not limited to, all cleaning supplies, materials, labor, labor supervision, tools and equipment necessary to provide for the complete cleaning services for parking lots associated with the Stadium. The Supplier shall maintain a clean and safe environment through the contract period while maintaining or exceeding WVU Modified APPA Level II cleaning standards.

B. Onsite Management requirements:

Supplier will submit proposed staffing plan to efficiently operate home events, including, but not limited to an onsite manager and supervisory staff needed for all home football games and other events. This includes pregame trash barrel deployment and postgame parking lot clean up. The onsite manager must attend a meeting with the WVU Athletic Facilities and Operations the week before each home football game to determine staffing requirements based upon potential attendance volume. The Supplier’s onsite manager shall coordinate with the WVU Athletic Facilities and Operations staff before and after games and on non-game days to discuss issues for all areas related to football game days. Supplier shall submit the name and qualifications of the on-site manager at least thirty (30) days before the beginning of each season during the term of this agreement. The on-site manager is subject to the review and approval of the WVU athletic department. Supplier is responsible for securing all access points.

1. Supplier shall supply all cleaning supplies and equipment, including but not limited to, sweepers, blowers, brooms, vacuums, etc., to maintain clean and safe gameday parking lots.

2. Supplier shall provide can liners for all trash and recycling containers on site for all Stadium associated parking lots, Black liners are to be used for trash and clear/white liners are to be used for recycling.

D. Venue Cleaning Services (overview):

1. Supplier must provide appropriate staff to clean all areas of Stadium Parking Lots before, during, and after all events. Note the Blue Lot trash MUST be generally picked-up during the game to clear the pregame trash before fans exit the stadium back through the lot postgame.

2. Recyclables: T h i s includes areas in all Stadium parking lots; remove all single stream recyclable materials, including cardboard, plastics #1-#7, aluminum, steel cans, glass, and mixed paper to designated recycling dumpsters during pre-game, in game, and post-game. Separate all recyclables from all trash, food and liquid waste, paper towels, plastic bags, and Styrofoam, that is picked up in the Stadium parking lots post-game and move to designated recycling areas. Clear/white liners are to be used for all recycling.

E. Specific Areas and Services included in this RFP but are not limited to:

1. All athletics parking lots for game days, including, but not limited to, the following lots: blue, blue auxiliary, green, green garage, burgundy, gold, purple, teal, brown, red, silver, light blue, light blue auxiliary, black, general Coliseum, peach (Exhibit B)

2. All north lawn area for game days, including, but not limited to the tent rental area, sponsorship activation area, etc.

3. WVU Parking and Transportation lots: red, green*, green garage (non-tailgating), gold, tan garage (non-tailgating) brown*, black*, peach, Coliseum. See Exhibit C.

All parking lots, drives, walkways, planted and grass areas adjacent to lots. All lots must be cleaned by 9:00 AM the day following any WVU home game (*aside from RV-specific areas of lots which must be cleaned by 2:00 PM)

4. WVU Hospital (“Hospital” meaning West Virginia University Hospitals Inc., Physician Office Center, Eye Center, Child Development Center and Family House): Blue, light blue, teal lots including parking lots, C1, C2, C3, C4, C5, C6, C7, C8, C9, C10, D, E, F1, F2, F3, F4, B1, B2, B3, A1, A2, and A3, Hospital canopy drives, walkways, stairs, planted and grass areas adjacent to lots. Hospital Medical Center and Elmer Prince drives, fountain, walkways, planted and grass areas. All existing trash containers must be emptied, and new liners placed back into the containers. Hospital lots must be cleaned (“Cleaned” meaning the condition found prior to game day) and ready prior to 5:00 AM the morning following any WVU home game, no exceptions, aside from RV area, which departure is 12:00 PM and must be cleaned by 2:00 PM. Cleaning to begin with the front of WVUH for patients and visitors (i.e., C1, C2, C3, C4, C5, C6, C7, C8, C9, C10 – cleaning starts in C5 and C6 and works out toward Don Nehlen Drive and Elmer Prince Drive).

5. Leased Lots: blue auxiliary, light blue auxiliary*. See Exhibit C. All parking lots, drives, walkways, planted and grass areas adjacent to lots. Subject to change annually. All lots must be cleaned by 9:00 AM the day following any WVU home game (*aside from RV-specific areas of lots which must be cleaned by 2:00 PM)

6. WVU Athletics lots: silver lot*, west parking area and walkway, IPF/Law Center hill. See attached map. All parking lots, drives, walkways, planted and grass areas adjacent to lots. All lots must be cleaned by 9:00 AM the day following any WVU home game (*aside from RV-specific areas of lots which must be cleaned by 2:00

PM)

7. Remove all debris, trash, bags, boxes, bottles, glass, chicken bones, peanut shells, and any other trash, off site, via local trash hauler responsible for this geographic area of Monongalia County, currently Republic Services. All trash must be bagged.

8. Remove all bags of recyclables discarded from tailgate spots and move them to designated recycling dumpsters.

9. Supplier is to arrange for trash hauler to be on site at appropriate time, established by WVU and Supplier. Supplier shall pay for disposal fee from trash hauler. Roll-offs must be in place no later than the day before the home game. All roll-offs must be offsite by Wednesday at 5:00 PM following a home game.

10. All parking, walkway, planted and grass areas shall be picked, swept and vacuumed clean as required to remove ALL debris no later than Monday morning at 8:00 AM.

11. Maintaining, cleaning and placing of approximately one thousand (1000) – 55-gallon barrels, one hundred fifty (150) cardboard trash boxes, two hundred fifty

(250) 45-gallon barrels and three hundred (300) recycling containers in and around the Stadium/Hospital parking lots and walkway areas. Barrels are placed the evening before a home game and returned to the Stadium storage with twenty-four

(24) hours of the completion of the game. Barrels are to be cleaned as required to maintain a safe and clean environment at the Stadium barrel storage area. This includes washing and storing all barrels at the conclusion of the season. Supplier may be responsible for offsite barrel storage year-round.

12. Supplier shall arrange with WVU Facilities Management for the use of the street sweeper to vacuum and sweep all paved lots, roadways, etc. after each home football game.

13. For any home weeknight game, areas, including RV parking, of WVU Hospital lots must be completely cleaned by 5:00 AM and all other lots by 7:00 AM the following day.

F. Football spring game (spring showcase):

1. Provide pregame barrel distribution and postgame cleaning services for annual spring game.

2. Parking is restricted to Silver Lot (not-tailgating) and portions of the Blue Lot.

G. Employee Acceptance by the University

WVU will be the sole judge of the efficiency and acceptability of each janitorial employee’s performance while on site. WVU reserves the right to require the Supplier to remove any janitorial personnel from further duty at WVU facilities, without cause and without the right to recover damages by such janitorial employee or by the Supplier. The Supplier shall promptly remove and replace an individual janitorial employee when requested to do so by WVU.

III. MFMPS Premium Seating

Below are the service requirements to provide custodial and cleaning services for the following Stadium premium seating locations (“MFMPS”): Diversified Energy Terrace (“DET”) and MFMPS press box for all home football games and non-gameday/outside events.

The Supplier must furnish the following, including but not limited to, all cleaning supplies, materials, paper and soap products, labor, labor supervision, tools and equipment necessary to provide for the complete cleaning services for WVU these venues.

B. Onsite Management Requirements

Supplier will submit proposed staffing plan to efficiently operate home events, including, but not limited to, an onsite manager and necessary staffing to be onsite a minimum of four (4) hours prior to kickoff and regular staffing. All onsite staff must have a Supplier-logoed collar shirt representing the Suppliers company as well as full length pants with solid color, no holes, not jeans, no rips or tears, no distinguishable markings and the preferred color is khaki. The selected Supplier must submit uniform for approval by WVU prior to beginning to provide services. The onsite manager must attend a meeting with the WVU Athletic Facilities and Operations staff the week before each home football game to determine staffing requirements based upon potential attendance volume. The onsite manager must be reachable by radio at any time during the event. The onsite manager must coordinate with WVU Athletics radio pick-up prior to each season. All radios and related equipment must be returned within seventy-two (72) hours of the conclusion of the last home event or Supplier must reimburse WVU for the actual cost of the radio and/or equipment (estimated cost of a radio is $1,000) Such radio reimbursement and additional costs for missing equipment shall be deducted from the final home event invoice. One supervisor must be assigned to the press box. One supervisor must be assigned to the DET. The Supplier’s onsite manager shall coordinate with the WVU Athletic Facilities and Operations staff before and after the game and on non-game days to discuss any issues related to football game days or events. Supplier shall submit the name and qualifications of the on-site manager thirty (30) days before the beginning of the season during the term of this agreement. The on-site manager is subject to the review and approval of the WVU athletic department. Supplier must use WVU Athletics’ Incident Management System on football game days starting three (3) hours prior to kickoff. This includes logging incidents and response times during the home event. Supplier is responsible for powering down all lights following cleaning completion as well as securing all access points as directed by WVU.

1. Supplier shall supply all cleaning supplies, including but not limited to, mops, buckets, sweepers, brooms, vacuums, disinfectants, cleaning and polishing products, in order to maintain clean and safe facilities.

2. Supplier shall provide liners for all trash and recycling containers on site for all spaces and areas. Black liners are to be utilized for trash and clear liners for recycling.

3. Supplier shall provide all toilet paper, paper towels, sanitary container liner bags, and soap for all restrooms within the designated areas. Supplier shall take delivery of and store all toilet paper, paper towels, and soap in WVU’s designated storage area.

4. Suppliers shall utilize all current dispensers if possible.

D. Venue Cleaning Services:

1. Press Box and Touchdown Terrace Common Areas: Cleaning all floor surfaces, including but not limited to sweep, mop, polish, spot removal, dust, clean all counters, tables, flat surfaces, sweep and clean all furniture, spot removal for all furniture.

2. Premium Suite and Club spaces (west suites, north suites, upper west suites, Touchdown Terrace Club, north field suites, Hartley Club and south suites outdoor seating area):

a. Week of home event: Supplier shall clean and touch up all the premium areas. On Friday, before a Saturday game, or Wednesday before a home Thursday game, Supplier shall inspect all suites and club area, and outside seating areas and touch up as needed, paying close attention to standing water and drainage areas. Supplier shall also stock restrooms and janitor’s closest, remove all trash, including any trash left over from load-in, and clean all glass. Special attention will be given to dust which has collected since the last cleaning.

b. Game day: Supplier shall provide the necessary staff four (4) hours prior to kickoff for final walk through of designated areas.

1) Pregame – ensure elevator floors are swept and mopped and all mats are vacuumed, clean all doors on the inside and outside, vacuum all carpet areas including the lounge, suites and standalone mats, ensure all trash has been removed and liners are replaced, specifically trash following suite load-in, and check restrooms for adequate supplies.

2) In game - After gates open, Supplier staff should monitor the areas for spills, full trash receptacles and restroom maintenance/cleaning and the staff shall be available to attend to any other requests made by WVU Athletics staff. Supplier should provide at least one

(1) male and one (1) female in each premium area to check the restrooms.

• Restroom checks:

o Made at thirty (30) minute integrals;

o Ensure floors, toilets and counters are clean and dry;

o Make sure toilet paper, soap and paper products are adequately stocked;

o Empty all trash receptacles as necessary and replace liners in receptacles and female stalls

• Suites checks o Made every hour;

o Empty all trash receptacles and replace liners as required;

o Wipe down trashcans as required;

o Clean up any food and liquid spills on counters.

• DET Club checks:

o Made every thirty (30) minutes;

o Keep tables clean;

o Check for spills on floor and seating area;

o Check and clean restrooms;

Following the game:

o Pick up any trash in lounge and club area;

o Empty all trashcans from suites and restrooms;

o Clean all food spills on carpet and surfaces.

c. Post-game - On Sunday following each home game, or a day designated by WVU, Supplier shall report for post-game cleanup. Each suite, and Touchdown Terrace Club will be thoroughly cleaned and prepared for the next game as follows:

o Clean trash bins in each suite, replace and stock liners;

o Clean glass viewing area and glass top table;

o Dust all wooden cabinetry;

o Clean sinks, ice bins and refrigerators;

o Vacuum all carpet areas;

o Wipe all furniture, fixtures, ceiling lighting, lamps, baseboards, and other furnishings;

o Clean entry ways and lounge areas and window sills;

o Spot clean spills and food on carpet;

o Vacuum and shampoo elevator mats and pantry mats;

o Clean elevators;

o Clean restrooms and restock paper products;

o Clean all counter tops and table tops;

o Wipe all doors to suites;

o Clean windows in suites and all common areas.

d. Cleaning all floor surfaces (sweep, mop, polish, spot removal), dust all wall surfaces, dust and clean all counters, tables, flat surfaces, sweep and clean all furniture, spot removal for all furniture, clean refrigerators, tap systems, window blinds, fixed seating.

3. Recyclables: Remove all single stream recyclable materials, cardboard, plastics #1- #7, aluminum, steel cans, glass, and mixed paper to designated recycling dumpsters during pre-game, in game and post-game. Separate all recyclables from all trash, such as food and liquid waste, paper towels, plastic bags, and styrofoam, that is picked up in the designated areas post-game and move to designated recycling areas.

E. Window cleaning – Specific areas and services include but are not limited to:

1. Clean elevated outside windows using ionized water wand/squeegee system or by using streak free window cleaning solution via lift or man-basket system. Clean inside windows and ground level outside windows using a streak free window cleaning solution or ionized water system, squeegee clean, remove all dust, dirt, streaks, etc. Towel dry as required. Keep all inside and outside frames streak free and clean after washing glass.

2. Prior to each home game, clean the inside of all windows in the Touchdown Terrace, west and upper west suites within forty-eight (48) hours prior to game time. Check again on gameday and touch up as needed prior to gates opening.

3. Prior to each home game, clean the Touchdown Terrace Club windows inside and out within forty-eight (48) hours prior to game time. Check again on gameday and touch up as needed prior to gates opening.

4. Prior to each home game, clean the inside of all Third Floor and Second Floor Press Box windows within forty-eight (48) hours prior to game time. Check again on gameday and touch up as needed prior to gates opening.

5. Prior to each home game, clean the inside and outside of all West Side Stadium Suite and Suite Lobby windows within forty-eight (48) hours prior to game time.

Check again on gameday and touch up as needed prior to gates opening.

F. Restroom Cleaning - Specific areas and services include, but are not limited to, the following:

1. Clean all restroom toilet fixtures, urinals, sinks, mirror, walls around sinks and dispensers, paper towel dispenser, hand dryers, toilet dispensers, sanitary dispensers, toilet stalls screen walls and urinal screens, light fixtures, empty all trash receptacles, and clean trash containers.

2. Polish all chrome and glass surfaces after and before each home game.

3. Restock all paper and soap products.

4. Clean light fixtures, vacuum ceiling areas and corners to remove dust, cobwebs, etc.

5. All surfaces shall be sanitized as required to meet prevailing codes.

6. All restrooms are to be steam cleaned at the conclusion of each game, within forty-eight (48) hours of the completion of the game, in order to maintain a clean and safe environment. Steam cleaning includes ALL surfaces and fixtures.

7. All mirrors and stainless fixtures are to be cleaned and polished and made ready for the next game.

8. Within one week of the final home game of the season, all restroom spaces shall be steam cleaned as after any game.

G. Football spring game:

1. Provide pregame cleaning and services for annual spring game.

2. Press box use includes all three floors with limited suite access.

3. Touchdown Terrace use includes limited suite access, does not include the club space.

H. Diversified Energy Terrace cleaning (non-gameday events):

1. Clean all restroom toilet fixtures, urinals, sinks, mirror, walls around sinks and dispensers, paper towel dispenser, toilet dispensers, sanitary dispensers, toilet stalls screen walls and urinal screens, light fixtures, empty all trash, clean trash containers.

2. Polish all chrome and glass surfaces.

3. Restock all paper and soap products.

4. Clean light fixtures, vacuum ceiling areas and corners to remove dust, cobwebs, etc.

5. All surfaces shall be sanitized as required to meet prevailing codes.

6. All mirrors and stainless fixtures are to be cleaned and polished.

7. Vacuum all carpeted areas; mop all tiled areas; mop all terrazzo areas.

8. Wipe down all hard surfaces including, but not limited to, countertops and furniture

9. Remove all trash to dumpsters.

10. Clean all glass surfaces including, but not limited to, doors and windows.

11. Clean the Touchdown Terrace Club windows inside and out within twenty-four (24) hours of each event.

12. Space must be cleaned within twenty-four (24) hours following event or within twelve (12) hours prior to the next event based on whichever timing is earlier.