Exhibit A1 - Scope of Services Dick Dlesk Soccer Stadium.pdf

EXHIBIT A1: Scope of Services - Dick Dlesk Soccer Stadium

All services requested pursuant to this RFP are to be awarded to ONE Supplier.

A. Basic Janitorial Services:

Below are the service requirements to provide complete custodial and cleaning services for home soccer matches. The Supplier must furnish the following, including but not limited to, all cleaning supplies, materials, paper and soap products, labor, labor supervision, tools and equipment necessary to provide for the complete cleaning services at Dick Dlesk Soccer Stadium. The Supplier shall maintain a clean and safe environment through the Agreement Term while maintaining or exceeding WVU Modified APPA Level II cleaning standards.

B. Onsite Management requirements:

Supplier shall provide an onsite manager for all WVU home men’s and women’s soccer events at Dick Dlesk Soccer Stadium. The on-site manager must be present at the facility for cleaning services prior to start of event, thirty (30) minutes before the gates open or a minimum of ninety (90) minutes before the start of the match, whichever is earlier, during the match, and after the match during post-game stadium clean up.

Supplier will provide proposed staffing plan to efficiently operate home events. All staff working during the home event must have a logoed, collared shirt representing the Supplier’s company as well as full length pants with solid color, no holes, not jeans, no rips or tears, no distinguishable markings and the preferred color is khaki. The selected Supplier must submit uniform for approval to WVU prior to beginning services. The Supplier’s onsite manager for men’s and women’s soccer shall coordinate all the game day activities with the Athletic Facilities staff before, during and after each match.

Supplier shall submit the name and qualifications of the onsite manager at least thirty

(30) days before the beginning of each team season during the Term of this Agreement.

The onsite manager is subject to the review and approval of the WVU athletic department. Cleaning must be completed immediately following each home event, aside from doubleheaders. A doubleheader is defined as two events occurring on the same day that have separate gate opening times. If two matches share one gate time, then it is considered a single event. Upon completion of cleaning after matches, Supplier is responsible for powering down all lighting and securing all access points, as directed by WVU.

C. Cleaning Supplies:

a. Supplier shall supply all cleaning supplies, including but not limited to, mops, buckets, sweepers, brooms, vacuums, disinfectants, cleaning and polishing products, to maintain clean facilities at Dick Dlesk Soccer Stadium.

b. Supplier shall provide liners for all trash and recycling containers on site for all spaces/areas/etc. at Dick Dlesk Soccer Stadium. All liner colors must always match.

c. Supplier shall provide all toilet paper, paper towels, sanitary container liner bags, and proper hand soap for all restrooms at Dick Dlesk Soccer Stadium. Supplier shall take delivery of and store all such supplies in WVU’s designated storage area.

d. Suppliers should utilize all current dispensers when possible.

e. WVU reserves the right to approve or reject any product or liner at any time.

Environmentally sustainable products are preferred. Safety data sheets (SDS) must remain onsite for all products used.

D. Venue Cleaning Services (overview):

a. Supplier must provide appropriate staff to clean all areas of Dick Dlesk Soccer

Stadium before, during, and after all events.

b. Areas include concourse, all restrooms, ticket booth, locker rooms, training room, press box, seating area, TV press box (‘old press box’), picnic area, landscaped areas adjacent to gates, walkway between Dick Dlesk and track, Hawley Field restrooms and bench areas.

c. If there are two, or more, home matches on the same day at Dick Dlesk Soccer Stadium where there is one ticket for entry to all events, the venue shall be cleaned following the last event of the day. If there are two separate gate times, then the venue must be adequately cleaned, to present a clean look and a safe environment for the second event, and removal of trash, at a minimum, between events.

Regardless, both locker rooms must be cleaned between games.

E. Window cleaning – Specific areas and services include but are not limited to:

a. Clean press box windows, TV press box windows, and training room, inside and out, using ionized water wand/squeegee system or by using streak free window cleaning solution, remove all dust, dirt, streaks, etc. Towel dry as required. Keep all inside and outside frames streak free and clean after washing glass. Secure all windows following cleaning. Windows should be cleaned within twenty-four (24) hours of each home match.

F. Restroom Cleaning - Specific areas and services include, but are not limited to, the following:

a. Clean all restroom toilet fixtures, urinals, sinks, mirrors, walls around sinks and toilets, all vertical surfaces, doors, restroom floors (clean, mop, polish), soap dispensers, paper towel dispenser, toilet dispensers, sanitary dispensers, toilet stalls screen walls and urinal screens, light fixtures, empty all trash, clean trash containers.

b. Polish all chrome and glass surfaces before and after each home match.

c. Restock all paper and soap products.

d. Clean Light fixtures, vacuum ceiling areas and corners to remove dust, cobwebs, etc.

e. All surfaces shall be sanitized as required to meet prevailing codes.

f. All restrooms are to be steam cleaned at the conclusion of each match, within forty-eight (48) hours of the completion of the match, unless another home match is to be held prior to the 48-hour period, then steaming must be completed prior to the next home match, to maintain a clean environment.

g. Steam cleaning includes ALL surfaces and fixtures.

h. All mirrors and stainless fixtures are to be cleaned and polished and made ready for the next match.

i. After the last match of the season, or post season, all restroom spaces shall be steam cleaned as after any match.

G. Stadium Cleaning Specific areas and services include, but are not limited to, the following:

a. Remove all trash from seating area, press box, ticket booth, TV press box, locker rooms, training room, all restrooms, concourses, under-bleacher area, landscaped areas adjacent to gates, Hawley Field restrooms, and bench areas. Clean concourse and empty all trash receptacles. Place all trash in WVU provided dumpsters.

b. All trash must be picked up and deposited in dumpsters immediately following a home match.

c. Provide in-game services such as sweeping, mopping, etc. as needed to ensure all concourses and aisles are clean, safe and free of any spills or debris.

d. Clean any vertical surfaces of condiment spills, drink spills, etc. prior to the start of any home match.

e. Maintaining, cleaning and placing of approximately ten (10) decorative trash barrels in and around the stadium and walkway areas.

f. Power wash concourse as needed after or before any home event to ensure all concourses are clean, safe and free of any spills or debris.

g. Vacuum and remove trash from all press box booths following each match. Wipe down all countertops contained within the booths.

h. Clean light fixtures and vacuum ceiling areas to remove dust and cobwebs in elevator, locker rooms, training room, and press box.

i. Clean and mop elevator as needed to provide a clean and safe environment.

j. Remove all ice and standing water from all walkways, seating, and concourse areas when applicable.

H. Preseason Stadium Cleaning:

a. Pressure wash, with hot water, all concourses, block walls, including 4 field columns and the front of the seating area, bench area, and seating area.

b. Steam clean all restrooms and clean and polish all fixtures.

c. Clean, sanitize and vacuum locker rooms, training room, ticket booth, and press box areas.

d. Prior to the first match all restrooms shall be opened, cleaned and polished and made ready for the start of the season.

I. Employee Acceptance by the WVU WVU will be the sole judge of the efficiency and acceptability of each janitorial employee’s performance while on site. WVU reserves the right to require the Supplier to remove any janitorial personnel from further duty at WVU facilities, without cause and without the right to recover damages by such janitorial employee or by the Supplier. The Supplier shall promptly remove and replace an individual janitorial employee when requested to do so by the WVU.