Enclosure 3-GPM Labor Hours and PDs.pdf

RFP 80HQTR26R0002

ENCLOSURE 3

GOVERNMENT PRICING MODEL (GPM) – SPECIFIED

NON-MANAGEMENT

DIRECT LABOR CATEGORIES, DIRECT LABOR HOURS

AND POSITION DESCRIPTIONS

NASA RESEARCH AND EDUCATION SUPPORT SERVICES

(NRESS) III

04/28/2025

RFP 80HQTR26R0002 Enclosure 4

Government Pricing Model (GPM)-Specified

Non-Management Direct Labor Categories and Direct Labor Hours By Site Location

*CY – Contract Year

OFFSITE GPM-Specified Non-Management

Direct Labor Categories Direct Labor Hours

CY 1 CY 2 CY 3 CY 4 CY 5 6 Months

Administrative Specialist 2,080 2,080 2,080 2,080 2,080 1,040

Solicitation Specialist, Jr. 8,320 8,320 8,320 8,320 8,320 4,160

Solicitation Specialist, Sr. 4,160 4,160 4,160 4,160 4,160 2,080

Financial Analyst, Jr. 2,080 2,080 2,080 2,080 2,080 1,040

Financial Analyst, Sr. 2,080 2,080 2,080 2,080 2,080 1,040

Network Architect 2,080 2,080 2,080 2,080 2,080 1,040

Database Administrator 2,080 2,080 2,080 2,080 2,080 1,040

System/Network

Administrator 2,080 2,080 2,080 2,080 2,080 1,040

Computer Program/Engineer

Jr.

8,320 8,320 8,320 8,320 8,320 4,160

Computer Program/Engineer

Sr.

4,160 4,160 4,160 4,160 4,160 2,080

Support Scientist 32,200 32,200 32,200 32,200 32,200 16,100

Logistics Analyst, Jr. 6,240 6,240 6,240 6,240 6,240 3,120

Logistic Analyst, Sr. 2,080 2,080 2,080 2,080 2,080 1,040

Technical Writer/Editor 2,080 2,080 2,080 2,080 2,080 1,040

Help Desk Analyst, Jr. 2,080 2,080 2,080 2,080 2,080 1,040

Help Desk Analyst, Sr. 2,080 2,080 2,080 2,080 2,080 1,040

Information Systems Security

Officer (ISSO) 2,080 2,080 2,080 2,080 2,080 1,040

GPM-Specified Non-Management Direct Labor Position Descriptions

Position Title Duties Education Experience

Administrative

Specialist

• Provides office administration and secretarial support. • Facilitate orderly office operations and onsite events. •

Monitor and order supplies. •

Receives and escort visitors to contractor's facility.

High School

Diploma or

G.E.D.

3 years of experience in related office administration work. 1 year of experience with college degree

Business Manager • Manages the contract's strategic, tactical, and daily performance of the contract's labor, capital, and expense spending programs. • Implement, enhance, and maintain tools, controls, and processes to ensure appropriate cost justification and approval for spending. • Manage the processes of budgeting, asset management, financial analysis, audit, procurement, payment

B.A. or B.S.

degree. MBA or

CPA Preferred.

15 years of experience, including 7 years of specialized experience with government contracting, financial reporting, and financial systems.

RFP 80HQTR25R7002 Enclosure 3

Non-Management Direct Labor Categories’ Position Descriptions and settlement processes in compliance with contemporary financial practices.•

Reports on financial performance to internal and government stakeholders. •

Identifies and resolves problems within assigned scope of responsibility.

Computer

Programmer/Engineer, Jr.

Designs and develops software solutions based upon well-defined client requirements. • Must be capable of using third- and fourth-generation or current state-of-the-art information technology equipment and languages or custom tools as required to analyze system requirements and devise program logic for business, management, communication, tactical, and technical problems. • Develops technical documentation detailing project design parameters. • Supports the development of flowcharts and instructions for programs, develops general run diagrams, and process flowcharts. • Supports Senior

Computer Programmer/Engineer as required.

B.A. or B.S.

degree.

4 years of computer programming experience, including at least

2 years of experience in IT system analysis and programming.

Computer

Programmer/Engineer, Sr.

Modifies existing software, develops special purpose software to ensure efficiency and integrity between systems and applications. Expertise and experience using third and fourth generation or current state-of-the-art information technology equipment and languages to develop and prepare diagrammatic plans for solutions, to business, management, communications, tactical and strategic problems. Must be able to design detailed programs, flowcharts and diagrams showing the mathematical computations and the sequence of machine operations necessary to copy and process data and print results. Must be able to verify the accuracy and completeness of programs and systems

B.A. or B.S.

degree.

10 years of computer programming experience, including at least

5 years of experience in IT system analysis and programming.

Database

Administrator

Supervises and manages the daily activities of configuration and operation of business application systems such as NSPIRES, mail, and listserv services.

Must be capable of managing the development and of significant

B.A. or B.S.

degree.

10 years of general experience, including 5 years of experience with

DBMS, systems design and database projects.

Advises on database file & table configuration best practices.

Must be able to prepare and deliver presentations on DBMS concepts.

Optimizes system operation and resource utilization, and performs system capacity analysis and planning.

Supports application developers via load analysis and balancing, backup and recovery of data.

Designs database tables, procedures, triggers, and queries.

Maintains system and applications back-up capabilities.

Identifies and corrects operational database problems.

Provides assistance to users in accessing and using business systems.

analysis, operating system software, and internal and data manipulation language.

Financial Analyst, Jr. Creates vendor IDs for peer reviewers, panelists, and employees.

• Processes purchase requests, performs data entry into financial and payments systems, maintains check registers.

• Maintains vendor files, supports development of monthly and periodic invoices.

• Supports calculation of labor, capital, and related expense budgets.

B.A. or B.S.

degree.

5 years of experience, including 2 years of specialized experience with budgeting and cost control practices.

Financial Analyst, Sr. • Oversees labor and other objects expense accumulation and reporting on contract tasks. • Prepares contract summary, close-out on completed tasks. • Performs variance analysis and prepares reports in relation to estimated cost of tasks versus actual expenditures. • Administer financial control of contracts and subcontracts in the financial system. • Prepares invoices for submission to the government. • Provides assistance to the business manager in implementing, enhancing and maintaining tools, controls, and processes to ensure appropriate cost justification and approval for information technology spending.

B.A. or B.S.

degree.

Accounting background preferred.

10 years of general experience, including 3 years of experience developing, maintaining, analyzing, and reporting on budgets and costs of programs and activities, or implementing and enhancing financial processes and practices.

Help Desk Analyst, Jr. Provides telephone and in-person support to users in the areas of e-mail, standard Windows desktop applications, and contractually

High School

Diploma or

G.E.D.

5 years of relevant experience with customer or Help

Desk support.

supported information technology applications. • Serves as the initial point of contact for troubleshooting network applications, hardware, software, and printer problems. • Logs trouble tickets and provides thorough documentation of customer service requests

Help Desk Analyst, Sr.

Lead advisor and specialist for Help

Desk operations. • Evaluates internal and external customer problems and develops customer-sensitive solutions to the most difficult technology-driven or application-specific customer service problems. • Develops and maintains trouble ticket system and oversees entries of junior analysts. • Significant responsibility for reporting on user inquiries.

High School

Diploma or

G.E.D.; B.A. or

B.S. degree preferred

10 years of experience, including 5 years of significant experience with help desks in client/server or other systems environment.

Information

Technology Manager

• Manages strategic, tactical, and daily performance of contract's information technology staff. • Responsible and accountable for development, sustainment, evolution, and operations of contract's information technology program, systems, networks, hardware, software, and security, including system availability and reliability. •

Manages risk and operates a risk management program. • Experience may include leading professionals involved in analyzing, designing, integrating, testing, documenting, extending, and implementing systems, particularly as they relate to the requirements of the solicitation and the peer review life cycle. • Manages projects that involve teams of data processing and other information systems and management professionals who have previously been involved in analyzing, designing, integrating, testing, documenting, converting, extending, and implementing operating and application systems. • Presents system designs for user approval at formal reviews. • Reports on performance of information technology program to contract's internal and government stakeholders. • Identifies

B.A. or B.S degree. Master's degree in MIS or related discipline preferred.

15 years of experience, including at least

8 years of information system management experience.

Demonstrable experience preferred in directing system and application development initiatives and projects.

and resolves problems within assigned scope of responsibility.

Information

Technology

Operations Supervisor

• Responsible for the planning, allocation, and daily supervision of the contract's information technology staff and activities. • Responsible for the ongoing delivery of application system support, including configuration management, maintenance, administration, testing, quality assurance, sustainability, and availability of systems and components, including hardware, software, security, and network components. • Oversees an ongoing software development and test program. • Interprets software test results, recommends and supports solutions for unsatisfactory test results.

• Must be able to achieve solutions to identified software problems.

B.A. or B.S.

degree.

Professional certification preferred.

10 years of supervisory experience with systems operations, including at least

5 years of software development and management experience.

Information Systems

Security Officer

(ISSO)

• Responsible for maintaining the security posture of an information system or program within an organization. They act as the point of contact for security matters and are responsible for coordinating risk management activities. •Maintains

Authorization to Operate (ATO) with

OCIO. •Experience with Federal

(ATO) process. •This service includes year-round tracking, reporting, and providing recommendations on Plan of

Action & Milestones (POA&M);

monthly continuous monitoring security meetings with system representatives to discuss any outstanding security items or changes to risk posture; authoring of Security

Impact Analyses (SIA) for planned changes and/or deployments; and maintenance of Federal Information

Security Modernization Act (FISMA) inventory records as applicable.

B.A. or B.S.

degree.

Professional certification preferred.

5 years of IT

Security and Risk management experience.

Experience with the Federal (ATO) process.

Logistics Analyst, Jr. Delivers logistics support and travel services to support small to moderate-size peer review meetings and other events. • Supports project managers and senior logistics analysts • Serves as point of contact for event participants and provides on-site support during

High School

Diploma or

G.E.D.

5 years of meeting and conference planning experience. 1 year of experience with college degree.

events •Arranges for transportation and ticketing for travelers. • Arranges for per diem expense provisioning, honoraria for panelists and reviewers, along with subsequent reimbursements.

• Demonstrated high-quality interpersonal skills and a capacity for customer care.

Logistics Analyst, Sr. • Determines requirements and delivers logistics for peer review meetings and other events, including events for large groups of up to people. • Coordinates site selection for events. • Arranges for transportation and ticketing for travelers. • Arranges for per diem expense provisioning, honoraria for panelists and reviewers, along with subsequent reimbursements. •

Significant experience with unusual or challenging logistics problems. •

Demonstrated experience collaborating with contract managers and other stakeholders to achieve customer satisfaction. • Serves as point of contact for event participants and provides on-site support during events.

High School

Diploma or

G.E.D.

10 years of meeting and conference planning and support experience. 5 years of experience with college degree

Logistics Manager • Defines, maintains, and administers a logistics program consisting of policies, procedures, and controls that conform to FTR and other applicable Federal laws, regulations, NASA policies and practices. • Scope of responsibility includes support for customer workshops and meetings in relation to event planning, transportation and ticketing service operations, honoraria provisioning, and traveler reimbursement. • Supervises a team of logistics analysts. • Plans and allocates logistics analyst support requirements for peer review meetings and other events. • Works with contract's project managers to assure that logistics services are allocated economically and efficiently to contractually supported tasks.

B.S./B.A. degree or related experience

15 years of logistics management experience, including 5 years of supervisory experience.

Network Architect Has broad, high-level knowledge of telecommunications, SOA and Cloud

Computing network architectures for

Government applications. Possesses the capability to direct, design, or develop

B.S. /B.A. in

Computer

Science, Electronics

Engineering, 5-7 years of experience in network design and consulting.

network architecture plans, implementation or cutover plans, integration plans, or interoperability plans based on different telecommunications and business environments. Has the ability to use experience and technical judgment to reach conclusions in the face of limited and/or uncertain data. Technical expert who performs advice regarding network architecture planning.

Information

Systems, (or equivalent).

Office Manager Maintains and administers contractor-controlled facilities, office and administrative operations, office furnishings and equipment; phone, fax, and copier equipment and services. •

Administers health & safety program operations within contractor-controlled facilities. • Supports employee on-boarding and departures and provides related support for human resource programs and activities.

High School

Diploma or

G.E.D.;

Associate's degree preferred.

15 years of experience, including 5 years of experience managing office and facility operations characterized by high foot-traffic and controlled access.

Program Manager Performs day-to-day management of overall contract, contract personnel, and/or significant studies and evaluations of unusual complexity. •

Responsible for delivery of peer review support services, information technology delivery • Reports to government stakeholders about progress • Organizes, directs, and coordinates the planning and production of all contract support activities. • Demonstrates significant written and oral communication skills.

• Establishes and maintains a communications program with government stakeholders. • Resolves problems identified by government stakeholders. • Establishes and alters

(as necessary) corporate management structure maintain and sustain effective and economical results to government stakeholders.

B.A. or B.S.

degree. Master's degree or professional credential preferred.

15 years of experience, including at least

10 years of program and project management in support of activities characterized by multi-channel communications and diverse customer communities.

Project Manager Identifies and peer review and other task requirements, typically in collaboration with and in response to the requirements of government program managers. • Proposes solicitation and peer review support task requirements, estimates contractor

B.A. or B.S.

degree. Master's degree or professional credential preferred.

15 years of project management experience, including demonstrated supervisory experience and or resource requirements. • Allocates and manages human capital and other resources assigned to tasks. • Directs and integrates the activities of multi-disciplinary teams including solicitation specialists, logistics specialists, support scientists and other contractor personnel to achieve the objectives and deliverable requirements of contract tasks, including, but not limited to the objectives of effective solicitation announcement and panel meeting operation. • Accountable for effective and on-time planning, conduct, and close-out of tasks, panels, and meetings within the scope of assigned tasks. • Oversees Solicitation

Specialists and other support personnel during the execution of panel events and meetings. Accountable for successful panel events. • Manages the definition, development, compilation, and delivery of proposal information to

NASA Program Managers based on particular solicitation requirements, panel needs, and HQ program manager requirements. • Monitors resource expenditures and performance of tasks within scope of responsibility. •

Reports on technical and resources performance of tasks and responsible for problem-resolution in order to meet task objectives and commitments.

experience with data analytics and presentation.

Solicitation Specialist, Jr.

• Supports daily activities and service delivery on behalf of solicitation and peer review tasks and activities. •

Monitors and reports on progress relative to task deliverables and schedules. • Generates status reports by request. • Supports contract's project managers and task leads in peer review panel preparation and execution. •

Operates logistics systems for meeting planning.

High School

Diploma or

G.E.D.

5 years of work experience with business process support. 1 year of experience with college degree.

Solicitation Specialist, Sr.

• Works in conjunction with HQ

Program Manager to assist in proposal review. • Serves as a Task Lead for peer review panels held on-site or at remote locations. • Leads NRESS support team during planning and execution of peer review panels. •

High School

Diploma or

G.E.D.; College

Degree Preferred

10 years of progressively more responsible experience with business process support.

Demonstrated

Provides the solicitation and proposal data in required formats. • Helps organize panels and sub-panels;

ensures that venue and IT needs are met. • Interface with panelists and reviewers for review, travel and remote communications. • Takes notes of general panel proceedings as requested.

• Responsible for leading and preforming support activities related to the development and administration of solicitations and proposals. • Monitors and reports to the Project Manager about the progress of activities relative to solicitation deadlines and is responsible for identifying and reporting to the Project Manager about significant slippages, delays, or impediments. • Ensures conformance to specified quality standards. • Supports the Project Manager in developing and producing proposal information, related summary statistics and analytics. •

Manages/operates logistics systems that help track reviewers secure financial information.

competence with workplace desktop applications such as MS Office suite. 5 years of experience with

B.A./B.S. degree

Support Scientist Responsible for the planning, organization, performance, and results of the technical aspects of solicitation and peer review support during the life cycle of a task. • Identifies candidates to serve as panel chairs, panelists, and reviewers. • Supports the recruitment of and communication with panel and reviewer candidates endorsed the government. • Administers mail reviews. • Administers conflict of interest processes and procedures, and assures that contract task activities and support comply with COI policies and practices. Advises government stakeholders about panel operations, progress, technical results, and assures that panel proceedings comply with established NASA science or technical protocols and policies. Supports conflict resolution as required to support panel chairs and other stakeholders. • Accountable to the

Project Manager for the capture and compilation of technical actions

Master's required.

Doctorate strongly preferred in a scientific or technical field relevant to

NASA's scientific/technical areas.

10 years of experience in a scientific or technical field relevant to

NASA's scientific/technical areas.

derived from panel and review decisions. • Performs other activities as assigned to assure and achieve customer satisfaction with contract's technical performance in relation to solicitation and peer review. • Assists the NASA Program Manager in science programmatic activities including tracking of active grants • Develops briefing materials for the NASA program officer on science program status •Represents NASA Program

Officers at scientific conferences and

NASA meetings as requested by the

NASA Program Officer.

Systems/Network

Administrator

Supports daily activities associated with operation and sustainment of information technology systems and applications supported by the contract, such as solicitation and peer review support systems, mail, and listserv services. • Supports system operation and monitors system performance for anomalies and problems. • Facilitates system and applications back-up. •

Provides assistance to users in accessing and using business systems. •

Administers and provisions user application accounts and provides user system access

B.A. or B.S.

degree. Direct specialized experience can be substituted for degree.

5 years of general experience, including 2 years of specialized experience working with application systems, mail, and listserv services.

Technical

Writer/Editor

• Gathers, analyzes, and composes technical information. Conducts research and ensures the use of proper technical terminology. • Translates technical information into clear, readable documents to be used by technical and non-technical personnel

Associate Degree in a relevant field.

B.A./B.S degree preferred

10 years of experience in technical writing and documentation.