B08 Attachment 0019 - PWS Annex C Transportation PRS (2 Aug 22).pdf

Task/Requirement Standard Sampling Method, Lot & Acceptable Quality Level (AQL)

TRANSPORTATION - GENERAL

5.26.3 Provide reports and statistical data

Timeliness: Reports and statistical data delivered by the due date.

Quality: IAW DLRS ITD-01 Accurate and complete

Surveillance activity report

Lot: Inspect reports submitted per quarter.

AQL: 95%

PERSONAL PROPERTY OPERATIONS

5.27.2 Counsel customers

Timeliness: In conjunction with shipment application and/or movement request.

Quality: Customers will be counseled IAW DTR Part IV, and/or service guidance. Copy will be provided to QAE on request.

Random sampling

Lot: Counseling completed at the time of surveillance.

AQL: 99%

5.27.2 Counsel personnel on entitlements and procedures for pickup, delivery and/or storage of personal property/household goods

Timeliness: Personnel counseled with 3 hours of arrival/walk-in time and/or 1 hour of appointment time

Quality: Customers will be counseled IAW DTR Part IV, and/or service guidance. Copy will be provided to QAE on request.

Random sampling

Lot: Percent of personnel counseled within 3 hours of arrival/walk-in time;

percent counseled within 1 hour of appointment time.

AQL: 90%

5.27.3 Provide Specialized, Expedited Assistance for Sensitive circumstances

Timeliness: To meet member/family member’s needs.

Quality: Blue Bark shipments will be handled IAW DTR Part IV, 410-E, and a complete copy will be provided to QAE on request.

Random sampling

Lot: Blue Bark/Sensitive shipments Completed at the time of surveillance.

AQL: 100%

5.27.6 Prepare shipment applications and personally procured movement (PPM) Requests.

Timeliness: Assist DPS customers when required.

Quality: Will be completed IAW DTR Part IV and governing service regulations and a complete copy will be provided to QAE on request.

Random sampling

Lot: Shipments applications and self-movement requests completed at the time of surveillance.

5.27.9 Collect Excess Costs.

Timeliness: DD 139 prepared within the same week excess costs are discovered / determined; approved 139 will be submitted to DFAS as required. DD1131 prepared in the same week monies are received;

submitted to Government rep, for deposit weekly.

DD Form 139 or DD Form 1131 will be prepared and maintained completely and accurately. Provide a copy to QAE upon request.

Random sampling

Lot: Collection forms completed at time of surveillance.

AQL: 100%

5.27.9 Process request for extension of travel and transportation entitlements.

Timeliness: Review and forward to Government rep, within 5 business days of receipt.

Approved requests will be returned to the requestor the next business day.

Quality: Requests will be reviewed for eligibility. Requests forwarded to ITO will be complete, accurate, and contain all appropriate supporting documents/copies required by the JTR and an approval/recommendation letter for ITO signature and provide a copy to QAE upon request.

Random sampling

Lot: Each extension in process or completed at time of surveillance.

AQL: 90%

PASSENGER MOVEMENTS

5.28.1 Process Commercial Invoices.

Timeliness: Approved invoices and supporting documents will be submitted to the COR within 3 business days of receipt from TSP.

Quality: TSP charges will be complete and verified correctly before submitted to COR completely reviewed before submission to COR.

Random sampling

Lot: Each commercial ticket invoices in process or completed at time of surveillance.

AQL: 100%

5.28.1 Process Individual/Family passenger movement requests.

Timeliness: Requests will be processed and completed to meet passenger’s departure and arrival requirements.

Lot: Passenger movement requests in process, or completed at time of surveillance.

Quality: Mode of travel will be based on individual/family travel requirements and entitlements.

AQL: 97%

5.28.1 Process overseas travel requests.

Timeliness: Port calls and changes processed to meet customers travel requirements.

Quality: Port call request or orders processed accurately and completely.

Random sampling

Lot: Each port call request being processed, or completed at time of surveillance.

AQL: 97%

5.28.1 Prepare port call request

Timeliness: Port call requests processed to meet customers travel requirements.

Quality: Port call requests to CTO for commercial airline travel will be processed completely and accurately.

Random sampling

Lot: Each port call request In process or

5.28.5 Reconcile centralized billing accounts and certify payment by DFAS

Government tasking

Timeliness: Reconcile and submit to DFAS within 15 calendar days. NOTE:

Certify CBAs within 5 working days of hard copy receipt for DTS Accounts, and 10 days for manual accounts. FMR standard of 30 days still applies for processing.

Lot: Percent of CBAs reconciled and submitted to DFAS within 15 calendar days

AQL: 90%

MOTOR POOL OPERATIONS

5.29.1 Control & Account for GSA vehicles, keys, and credit cards report loss/abuse

Timeliness: By COB daily notify COR upon discovery.

Quality: Complete & accurate

Random sampling

Lot: Each GSA vehicle hand receipt completed at time of surveillance.

AQL: 99%

5.29.1 Maintain hand receipts on GSA vehicles

Timeliness: Hand receipts updated annually, as a minimum.

Quality: Complete & accurate

Random sampling

Lot: Each GSA vehicle hand receipt

AQL: 98%

5.29.1 Pick up and deliver vehicles

Timeliness: Vehicles pickup within (5) business days when notified.

Quality: Pick up & delivery to designated area.

Random sampling

Lot: Each vehicle requiring pickup and delivery completed at time of surveillance.

AQL: 98%

5.29.1 Maintain a copy of justification on each motor vehicle utilized for official use and notify users when it is due to expire excluding LSEV.

Timeliness: Annually

Quality: Justification must meet the requirements of AR 58-1.

Random sampling

Lot: GSA vehicle justifications prepared each year.

AQL: 100%

5.29.3 Receive requests for motor transportation

Timeliness: Requests reviewed and submitted to government rep, by COB.

Quality: Requests are complete and accurate prior to government rep, manual or telephonic approval.

Random sampling

Lot: Each request for motor transportation completed at time of surveillance.

AQL: 99%

5.29.3 Inspect & dispatch GSA vehicles and GSA credit cards

Timeliness: Vehicle inspected at time of dispatch and upon return. LSEV inspected and dispatch quarterly.

FORSCOM decal affixed prior to initial dispatch

Quality: Inspection shall be performed accurately

Random sampling

Lot: Each GSA vehicle dispatch in process or completed at time of surveillance.

AQL: 100%

5.29.4 Operate buses and other non-tactical vehicles

Timeliness: To meet mission requirements.

Quality: Vehicles operated safely.

Surveillance Activity checklist

Lot: Each special mission requirement

AQL: 99%

5.29.11 Schedule for Maintenance of GSA vehicles.

Timeliness: Users notified 5 business days prior to scheduled maintenance date

Surveillance activity checklist

Lot: Each GSA vehicle requiring maintenance completed at time of

Quality: Scheduled maintenance performed.

UNIT MOVEMENTS

5.30.1 Provide necessary assistance to the Unit Movement Coordinator (UMC) with unit movement data maintenance and movement planning.

Timeliness: Meet UMC’s processing times.

Quality: All unit moves completed as required.

Surveillance activity checklist

Lot: Each unit move

AQL: 97%

5.30.1 Document loaded equipment Properly

Timeliness: Upon completion of loading.

Quality: Load data will be obtained complete and accurate.

Random sampling

Lot: Each piece of equipment loaded in process or completed at time of surveillance

AQL: 99%

5.30.1 Utilize Radio Communications.

Contractor Operations shall record Start, Inspection, & completion times.

Timeliness: At all times during unit movement.

Quality: Radios are operational during unit movements.

Random sampling

Lot: Inspect transportation operation in process or completed at time of

5.30.1 Movement of DODX/ Commercial Railcars ALL Rail Cars

Timeliness: Disposition Instructions from SDDC will be requested within 2 business days of notification of completion of mission Coordinate with TSP to meet SDDC timelines CBL will be provided to TSP at the time of pick up

Quality: DODX/ Commercial cars will be completely and safely moved

Random Sampling

LOT: Each request for DODX railcar movement completed at time of surveillance

AQL: 99%

5.30.1 Conduct, with technical oversight, Marshalling Activities & Call Forward Process per load plan

Timeliness: To meet mission requirements.

Quality: Equipment will be properly weighed, marked, labeled, placarded, and documented prior to loading.

Surveillance Activity Report

LOT: Inspect deployment/training exercise

All modes of Transportation Inbound and Outbound

Equipment will be safely loaded IAW approved load plans. Equipment tie-down, blocking and bracing will be IAW industry practice.

AQL: 100%

5.30.2 Assist and advise unit movement planning and coordination

Timeliness: Meet UMC’s processing times.

Quality: Assist and advise UMO training 100 percent of the time

Lot: Each unit move

AQL: 100%

5.30.4 Provide Commercial Bus Support.

Std: In accordance with mission timelines.

Std: Buses will be escorted safely to/from loading point

LOT: Each TMR for commercial buses completed at time of surveillance

CARGO MOVEMENTS

5.31.1 Route military cargo and equipment.

Timeliness: To meet mission requirements

Quality: Shipment will be routed IAW DTR PART II. Data entry into ETA/FAST/GFM CMOS will be accurate and complete.

Random sampling

Lot: Each shipment competed at time of surveillance.

AQL: 100%

5.31.1 Provide technical assistance, guidance and customer service in support of unit movements.

Timeliness: Upon request, during the preparation, loading, unloading, blocking bracing, and tie-down of vehicle, cargo, and equipment.

Quality: Competent, correct, and helpful assistance provided.

All Modes of Transportation

Surveillance activity report

Lot: Inspect Deployment/Training exercise.

AQL: 95%

5.31.1 Obtain air/water clearance Timeliness: To meet mission requirements

Quality: Clearances are prepared and submitted accurately and correctly

LOT: Each TCMD

Route Military Cargo and Equipment

Timeliness: To meet mission requirements

Quality: Shipment will be routed IAW DTR PART II. Data entry into ETA/FAST/ CMOS will be accurate and complete

LOT: Each shipment competed at time of

Obtain air/water clearance Timeliness: To meet mission requirements

Quality: Clearances are prepared and submitted accurately and correctly

LOT: Each TCMD

Prepare and Distribute Government Bill of Lading

Timeliness: Complete GBL/ CBL, will be provided to the carrier before departure

Quality: CBL and supporting documents will be complete and accurate

LOT: Each shipment document completed at time of

Prepare REPSHIP

Timeliness: Process Report of Shipment (REPSHIP)

Quality: REPSHIP will be complete and accurate

Random Sampling

LOT: Each REPSHIP completed at time of surveillance

AQL: 100%

5.31.1 Receive small package freight for shipment

Timeliness: Small package will be shipped by expedited mode NLT than 1 business day after receipt

Quality: All documentation will be accurate and complete

LOT: Each small package freight shipments being processed OR

Control Government and/or Commercial Security Seals

Timeliness: To meet mission requirements

Surveillance Activity Report

Inspect security seals’ inventory

AQL: 99%

Quality: Security seals will be properly requisitioned, received, controlled and utilized

Process Inbound Freight Documentation

Timeliness: SF 361, Discrepancy Report, and necessary reshipment will be completed within 30 calendar days of receipt of shipment

Quality: Mis consigned and/or Mismarked shipments will be correctly re-consigned Inbound shipment documentation processed, recorded, and reviewed promptly and

Accurately

LOT: Each inbound shipment received, OR completed at time of surveillance

Update the Transportation Facility Guide

Timeliness: Update when changes occur

Quality: Transportation facility guide updated as changes are received or required

Surveillance Activity Report

Inspect Transportation Facility Guides Updates

Control Government and/or Commercial Security Seals

For all modes of Transportation, Truck, Rail, Air & Barge sections because this is not a task of our Rail Section

Timeliness: To meet mission requirements.

Quality: Security seals will be properly requisitioned, received, controlled, and utilized. By the DACG or MCC

Surveillance Activity Checklist

Lot: Inspect security seals’ inventory

AQL: 99%

5.31.1 Process inbound freight documentation

Timeliness: SF 361, Discrepancy report, and necessary reshipment will be completed within 30 calendar days of receipt of shipment.

In CARGO, for all Modes of TRANS

Quality: Mis consigned and/or mismarked shipments will be correctly re-consigned inbound shipment

Random sampling

Lot: Each inbound shipment received or

AQL 95%

documentation processed, recorded, and reviewed promptly and accurately.

5.31.2 Hazardous materials reviewed and verified, oversized, sensitive items properly identified, documented, marked, labeled, and/or placarded for all modes of Transportation. Add to Cargo, Unit Movements & Rail

Timeliness: Prior to preparation of

GBL/CBL.

Quality: Certified HazMat preparers are reviewed and verified; documents are complete and accurate for all modes of Transportation.

Random sampling

Lot: Each hazardous materials, oversized, sensitive shipments in process or completed at time of surveillance

AQL: 100%

ARRIVAL/DEPARTURE AIRFIELD CONTROL GROUP (A/DACG)

5.32.1 Monitor & report airfield arrivals and departures

Timeliness: Notified same day.

Quality: Convoys, equipment, buses, baggage trucks, and personnel accurately, and completely reported.

Random sampling

Lot: Each arrival & departure at completed at time of surveillance.

AQL: 100%

5.32.2 Generate wheels up/wheels down reports, manifest reports

Timeliness: Generate reports , manifest and forward to required organizations within 1-Hr. of wheels up/wheels down

Lot: Percentage of wheels up/wheels down reports generated within 1 hour

AQL: 95%

5.32.2 Operate tactical and non-tactical support vehicles

Timeliness: To meet mission requirements.

Quality: Vehicles & equipment will be operated safely by authorized licensed personnel.

Random sampling

Lot: Vehicle & equipment operations completed at time of surveillance.

AQL: 100%

5.32.2 Receive and process vehicle and MHE requirement requests.

Tasking: Vehicles will be coordinated with either Sustainment Brigade or A/DACG to meet mission schedule Quality: Vehicles will be appropriate to meet the needs of the requestor

LOT: Each equipment request

5.32.2 Direct loading/Off-loading of passengers and cargo

Timeliness: In conjunction with mission timelines.

Quality: Safely direct & escort to designated location.

Random sampling

Lot: Each mission completed at time of surveillance.

AQL: 100%

5.32.2 Assist with Air Force Joint inspections as required/requested

Timeliness: To meet mission requirements.

Quality: Vehicles, Containers & 463-L Pallet systems will be properly weighed, marked, placarded, loaded, placed, and tied-down.

Surveillance activity checklist

Lot: Inspect aircraft mission joint inspection.

5.32.2 Conduct Technical oversight

Please add this to “Cargo”

For all modes of Transportation

Timeliness: IAW mission requirements.

Quality: Vehicles, containers will be properly weighed, marked, placarded, loaded, placed, and tied-down.

Random sampling

Lot: Inspect aircraft mission joint inspection.

AQL: 100%

5.32.2 Perform aircraft boarding requirements.

Timeliness: To meet mission requirements.

Quality: Equipment will be properly weighed, marked, labeled, placarded, and documented prior to loading.

Equipment will be safely loaded IAW approved load plans. Equipment tie-down, blocking, and bracing will be IAW industry practice. All Modes of Transportation

Surveillance activity report

Lot: Inspect deployment/training exercise.

AQL: 100%

5.32.6 Validate air and surface load plans

All Modes of Transportation

Air, truck & Rail

Timeliness: Validate within 5 working days of receipt of load plan

Random sampling

Lot: Percentage of air and surface load plans validated within 5 working days of receipt

AQL: 95%

CONTAINER YARD OPERATIONS

5.33.1 Timeliness: To meet training

exercise/deployment requirements

Download, upload, reposition, retrieve, and transport containers with no additional commercial charges being incurred.

For non-deployment movement, when current scheduled workload permits support.

Quality: Containers placed safely and correctly at designated location.

Lot: Each container transported in process or completed at time of surveillance.

AQL: 99%

5.33.1 Issue & Receive ISO containers

& MILVANS

Timeliness: Control document prepared for each asset at the time of transfer.

Quality: Completely & accurately.

Random sampling

Lot: Each control document in process or completed at time of surveillance.

AQL: 100%

5.33.1 Inspect & certify ISO containers.

Timeliness: NLT 2 1/2 years from date of last certification.

Quality: To meet international CSC standards.

Random sampling

Lot: Each ISO container in process or completed at time of surveillance.

AQL: 95%

5.33.1 Arrange for scheduled and/or emergency maintenance of light sets.

Timeliness: Scheduled: IAW manufacturer’s recommendation Emergency: Same day

Quality: Required maintenance scheduled.

Random sampling

Lot: Each light set scheduled for maintenance at time of surveillance.

5.33.1 Reposition or retrieve light sets

Timeliness: Within 48 hours of directive.

Quality: Lights sets relocated safely to designated location.

Random sampling

Lot: Number of light sets repositioned/retrieved or completed at time of surveillance.

5.33.2 Conduct inventory of ISO containers and light sets

Timeliness: Containers: Inventoried & reported quarterly.

Light sets: Reported NLT 5th business day of each month.

Surveillance activity report

Lot: Each inventory completed at time of

Quality: Completely & accurately AQL: 99%

RAIL OPERATIONS

5.34.1 Assist & Coordinate Upload/Download of Commercial Line Haul Trucks.

Timeliness: Provide assistance immediately after truck arrival at the Freight Facility to avoid demurrage/ detention charges

Cargo will be called forward per load plan accurately and safely loaded/ downloaded and documented.

Quality: Trucks will be escorted safely to/from loading point.

CBL/packing receipts will be properly annotated and distributed

LOT: Each commercial line haul vehicle completed at time of surveillance

AQL: 95%

5.34.1 Perform operator level maintenance on on-hand government owned locomotives

Timeliness: IAW applicable maintenance manuals and to meet mission requirements.

Quality: Complete & accurate

AQL: 95%

5.34.1 Order all required petroleum liquids and lubricants for locomotives.

Timeliness:

Fuel: Ordered when on hand fuel reaches 1000 gallons minimum.

Oil: Ordered when on hand oil reaches 110 gallons minimum.

Oil sample: submitted every 25 hours of operation or 90 days, whichever occurs first?

Quality: fuel & petroleum levels maintained at or above level of ordering.

Surveillance Activity Checklist

Lot: Inspect fuel order request per quarter.

AQL: 97%

5.34.1 Take oil samples for oil test

Timeliness: oil sample: submitted every 25 hours of operation or 90 calendar days, whichever occurs first.

Lot: Inspection completed at time of

Quality: Completely, efficiently, and effectively.

5.34.1 Coordinate for track repairs & foliage/debris removal.

Timeliness: Second and fourth week of each month.

Quality: Completely, efficiently, and effectively.

Random sampling

Lot: Track coordination performed and complete at time of surveillance.

AQL: 95%

5.34.1 Movement of DODX/ commercial Railcars

ALL Rail Cars, remove DODX

Add to Unit Movements / CARGO sections this is not a task of our Rail Section.

Locomotive Engineers do not perform this task

Timeliness: Disposition instructions from SDDC will be requested within 2 business days of notification of completion of mission. Coordinate with TSP to meet SDDC timelines. CBL will be provided to TSP at the time of pick up.

Quality: DODX/ Commercial cars will be completely and safely moved.

Random sampling

Random sampling

Lot: Each request for DODX railcar movement completed at time of surveillance.

AQL: 99%

5.34.2 Provide loaded/empty rail car numbers to TSP, UMC, & SDDC;

release rail cars to TSP.

Timeliness: Within 4 hours of interchange.

Quality: Information & release order is complete and accurate.

Surveillance activity checklist

Lot: Inspect rail car load plan completed at time of surveillance.

AQL: 99%

5.34.3 Coordinate interchange with

TSP

Timeliness: Coordination completed not less than 24 hours prior to arrival/departure of railcars.

Quality: To meet mission requirements.

Surveillance activity checklist

Lot: Inspect interchange completed at time of surveillance.

AQL: 97%

5.34.3 Protect Rail Crossings

Provide people trained to perform this tasking.

Timeliness: Prior to Locomotive approach at pedestrian/vehicle crossing.

Surveillance activity checklist

Lot: Each track crossing protected at time of surveillance.

Quality: Completely and safely.

Flagmen will possess PPE which is visible in day and night.

5.34.3 Perform Interchange with rail carrier. Clear obstructions on track.

Timeliness: Arrive 30 minutes prior to scheduled interchange. Obstructions cleared to allow timely arrival at interchange.

Quality: Safely and efficiently.

Surveillance activity checklist

Lot: Inspect interchange with Carrier.

AQL: 98%