Attachment E_HOCL Past Performance Questionnaire.xlsx

This is a Past Performance Questionnaire (PPQ) template for the Hotel Occupancy for Conferencing and Lodging (HOCL) support requirement issued by the Office of the Comptroller of the Currency (OCC). The template is designed to collect documented evidence of contractors' prior experience delivering similar hotel conferencing and lodging services to federal government agencies or private firms.

The questionnaire requires bidders to provide detailed information for up to three properties, including property identification, property manager contact information, and specific details about previously serviced federal contracts such as agency name, contract performance period, award value, and contract type (FFP, T&M, or CR). For each property, bidders must describe their experience across nine key service areas: conferencing and lodging rooms with hospitality support and food and beverage services; audiovisual and technology equipment including high-speed internet, ceiling microphones, wireless screen sharing, 4K projectors, LED screens, and interactive displays; dedicated administration room accommodations with color copiers, scan-to-USB capability, shredding services, microwaves, and mini-fridges; onsite hotel manager effectiveness and responsiveness including problem-solving, booking/scheduling, billing procedures, staffing, and front desk services (with identification of past issues and lessons learned); accessibility standards and amenities for visually and hearing impaired guests; and security and safety practices including advanced firewalls, digital card access, credential authentication, WPA3 encryption, network segmentation, security audits, and onsite surveillance. Additional required information includes the number of guests/attendees served, lodging rooms blocked/used, and conference room types available with various setup options such as classroom, theater, U-shape, hollow square, cabaret, and interviewer-interviewee configurations.