Attachment 2 SOW AVS Safety Analytical and Technical Support Services II 12-19-2025.pdf

STATEMENT OF WORK

AVS SAFETY, ANALYTICAL AND TECHNICAL SUPPORT SERVICES II

DECEMBER 19, 2025

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TABLE OF CONTENTS

1.0 INTRODUCTION

2.0 SCOPE

3.0 REQUIREMENTS

3.1 TASKS

3.1.1 PROGRAM AND PROJECT MANAGEMENT SUPPORT

3.1.2 PROGRAM AND ANALYTICAL SUPPORT

3.1.3 TECHNICAL AND ANALYTICAL SUPPORT

3.1.4 SAFETY MANAGEMENT SYSTEM SUPPORT

3.1.5 SURVEILLANCE & BROADCAST SERVICES (SBS) SUPPORT

3.1.6 PERFORMANCE BASED NAVIGATION (PBN) SUPPORT

3.1.7 DATA COMMUNICATIONS (DATA COMM) / AERONAUTICAL COMMUNICATIONS SUPPORT

3.1.8 AVIATION WEATHER PROGRAM ACTIVITIES SUPPORT

3.1.9 LOW VISIBILITY OPERATIONS SUPPORT

3.1.10 FLIGHT PROCEDURES SUPPORT

3.1.11 FLIGHT SIMULATION AND SAFETY ANALYSIS SUPPORT

3.1.12 UNMANNED AIRCRAFT SYSTEMS INTEGRATION OFFICE (UASIO) SUPPORT

3.2 DELIVERABLES

3.2.1 MONTHLY STATUS AND FINANCIAL REPORT

3.2.2 MONTHLY LEAVE / TRAVEL / TRAINING SCHEDULES

3.2.3 INTELLECTUAL PROPERTY - COMPUTER PROGRAM DELIVERABLES

3.3 OTHER DIRECT COSTS

3.3.1 TRAVEL

3.3.2 TRAINING

3.3.3 UNIQUE TO THE FAA:

3.3.4 DIRECTED/MANDATED BY THE GOVERNMENT:

3.4 GOVERNMENT FURNISHED EQUIPMENT

3.5 GOVERNMENT FURNISHED FACILITIES

3.6 ELECTRONIC COMMUNICATIONS

3.6.1 MISCELLANIOUS

3.7 HOURS OF PERFORMANCE

3.8 OBSERVANCE OF LEGAL HOLIDAYS AND FACILITY CLOSURES:

3.9 ORIENTATION PLAN:

3.9.1 PHASE IN

3.9.2 PHASE-OUT

3.10 QUALITY CONTROL PLAN

3.11 PLACE OF PERFORMANCE / LOCATION OF WORK EFFORT

3.12 TELEWORK

3.13 KEY PERSONNEL LINES OF COMMUNICATION

4.0 ACRONYMS

1.0 INTRODUCTION

The Associate Administrator for Aviation Safety (AVS) oversees the safety of the world’s largest, most complex aviation system – an aviation system that affects millions who fly for business and pleasure. AVS does this through investments and programs to promote continued operational safety (surveillance, oversight, education, inspections), establish safety rules and regulations (rulemaking), and certify the aviation competency of people (pilots) and organizations (individual airlines) and the airworthiness of aircraft and equipment.

2.0 SCOPE

This effort provides administrative, analytical, and technical subject matter expert services required to support safety-related programs for the FAA that fall within Associate Administrator for AVS oversight as well as AVS investment teams in preparation for Acquisition Management System (AMS) investment decisions for safety programs. The contractor must furnish and make available all personnel, supplies, equipment, materials, data, facilities, and services necessary to assist AVS in accomplishing its mission. As directed by the FAA, the contractor may also be required to interface with system integration contractors, equipment manufacturers, airport personnel, and various FAA and U.S. Government organizations. Activities required to support FAA safety goals, strategies, interventions, investments, and the safety-related aspects of capacity and efficiency programs included at a minimum as follows:

• Safety and Capacity Improvements.

• New Flight Technology and System Engineering.

• Business Processes.

• Program Management.

• Program Analysis.

• Information and Data Analysis.

• AVS portfolio of investment from strategic planning to in-service management.

• The Unmanned Aircraft Systems (UAS) Integration efforts to safely integrate UAS into the

National Airspace System.

• Operational Concepts – in both technological and operational domains.

• Standards and Criteria for Communication, Navigation, and Surveillance (CNS);

• Instrument Flight Procedures.

• All Weather Operations

• Aviation Safety Inspector Support.

• Aviation Weather Initiatives.

• Data and Aeronautical Communications.

• Systems and processes to enhance operational safety.

• National Air Space (NAS) plan, research, and development plan.

• Improvements to flight simulation capabilities for purposes of research.

• Automated Dependent Surveillance-Broadcast (ADS-B) and Multilateration related technology development, certification, and deployment support.

• Introduction of new aircraft, air traffic enhancements, and separation assurance.

• Systems to forecast the impacts of NAS trends on safety performance.

• Enhancements to aviation safety analysis, monitoring methodologies, and tools.

• Coordination of regulatory and guidance material updates.

• AVS transitioning along with the industry it oversees to a Safety Management System

(SMS) business model in accordance with FAA and International Civil Aviation Organization (ICAO) requirements.

• Development of a common safety framework across the government agencies.

• Provide aviation safety expertise to perform work environment assessments and objectivity studies at FAA Certificate Management Offices (CMO) and other FAA facilities and work environments as designated and scheduled by the FAA.

3.0 REQUIREMENTS

This effort sets forth the requirements for services to accomplish the strategic planning, development, acquisition, implementation, and life cycle activities necessary to achieve the goals and objectives identified with FAA strategic initiatives. This contract also provides the necessary program/project management, aviation, technical, analytical and operations research subject matter expert support to meet AVS goals and objectives and other FAA Line of Business (LOB), as required.

The Contractor must furnish all personnel, management and technical supervision, and other items and services necessary to successfully perform the tasks that are defined in the following sections of this SOW. The support services specified are mission critical and time sensitive. The recurring tasks specified in this SOW will be ordered by “task orders” signed and issued by the Contracting Officer (CO), with well-defined deliverables and acceptance criteria for each deliverable, due dates, and milestone dates. During the performance of this contract, support tasks will be added that are required and that are within the basic scope of this SOW. These tasks, when identified by the Government, must be funded on a case-by-case basis.

The contractor must fill any vacancies within a minimum of 5 calendar days and a maximum of 60 calendar days after receipt of the Contracting Officer’s Representative’s (COR) request to backfill. When new "task order(s)" are officially authorized in writing by the CO, the contractor must have a minimum of 5 calendar days and a maximum of 60 calendar days to provide qualified support personnel for the desired task. The range of 5 – 60 calendar days for filling vacancies includes processing security checks through the FAA Servicing Security Element. The FAA reserves the right to request a shorter turnaround time to fill vacancies in certain situations.

The Contractor may also be required to interface with other subject matter expert contractors, industry representatives, equipment manufacturers, airport personnel, aircraft pilots, and various U.S. Government and international organizations.

The contract effort is to be performed using facilities and materials provided by the Government.

Services will be performed at the Mike Monroney Aeronautical Center (MMAC), Oklahoma City, Oklahoma, FAA facilities in Washington, D.C., and other facilities designated by the FAA.

The Contractor must assist the FAA in developing integrated plans for future avionics and avionics policy, update regulatory and guidance materials, review draft documents for consistency with AVS and other LOBs planning, prepare briefings regarding the plans and planning process and provide recommendations on how to improve planning.

3.1 TASKS

3.1.1 PROGRAM AND PROJECT MANAGEMENT SUPPORT

The Contractor must, provide overall program and project management, focus, direction, and guidance in support of FAA activities.

3.1.1.2 The Contractor must oversee all resources dedicated for efforts defined and required by AVS and other FAA LOBs in which AVS must provide safety oversight.

3.1.1.3 The Contractor must attend meetings, briefings and discussions as required to support AVS initiatives and investments.

3.1.1.4 The Contractor must manage performance under this contract to ensure all the necessary system engineering, technical, analytical, business planning; organizing; managing;

coordinating; and tracking (e.g., cost, schedule, deliverables), performance management, risk management, component-procurement management, system engineering management, resource management, data management, and subcontract management required to perform all the activities successfully as required by this SOW.

3.1.1.5 The contractor must provide oversight and daily management of all task orders to include organizing, directing, and coordinating the planning and production of all task support activities. This support involves multiple groups of personnel at multiple locations. At a minimum, evidence of support required is planning, organizing, managing, coordinating, and tracking via the processes of report management and cost schedule and performance measurement.

3.1.1.6 The contractor must have a thorough understanding of AMS and FAA Capital Investment Plan.

3.1.2 PROGRAM AND ANALYTICAL SUPPORT

3.1.2.1 The Contractor must provide overall programmatic and analytical support and guidance for AVS activities and investments.

3.1.2.2 The contractor must analyze project requirements in the areas of business and financial management, program, and project scheduling, in addition to performing any other related analyst and management activities.

3.1.2.3 The contractor must use various software and systems to analyze program data for developing trends based on analysis, perform risk-based data analysis, and prepare reports based on findings to include detailed data breakdowns and proposed solutions.

3.1.2.4 The contractor must have a thorough understanding of AMS, FAA Capital Investment Plan, accounting and purchasing systems, including Regis, Delphi, and Prism, in addition to being able to adeptly utilize Microsoft Office applications, such as Excel, PowerPoint, Microsoft Project, web-based applications, such as SharePoint and Knowledge Services Network Responsibilities to prepare tracking documents, spreadsheets, briefing and summary reports as requested.

3.1.2.5 The Contractor must provide programmatic and analytical support to all task areas contained within the scope of this SOW, and at a minimum, all the bullets identified below:

• Monitors and reports program/project progress.

• Provides business analysis support.

• Provides assistance to develop, revise, edit and update computer spreadsheets used in tracking data, task orders, travel, etc.

• Performs report tracking, assembly, and distribution.

• Assists in supporting portfolio management governance, budget formulation and investment analysis for various AMS decisions.

• Assists in preparation of various AMS and other related documentation.

• Prepares, coordinates, and distributes meeting and conference agendas.

• Assists FAA officials in planning and scheduling conferences and meetings,

• Provides meeting support including preparation of meeting materials, coordinating venues, arranging displays, providing equipment and any other meeting requirements.

• Provides Freedom of Information Act (FOIA), Media, Office of Inspector General (OIG), Government Accounting Office (GAO) requests from multiple Systems of Record.

• Provides business process re-engineering support to the Flight Standards Inspector

Resource Program, Accident Incident Modernization effort, Aviation Data Exchange, FOIA modernization.

• Performs editorial reviews of highly technical material concerning airman training, testing, and certification documents and reviews responses to public and congressional inquiries.

• Provides support in the development of illustrations, diagrams, and PowerPoint slides.

• Assists with the development, transition, and training support for Microsoft SharePoint.

• Provides business analysis support.

• Provides information and data analysis support

• Provides discovery, organizational design, including functional descriptions for the FAA organizations, roles and responsibilities definition, project management, and change management support consistent with Project Management and Change Management Guide, as established.

• Provide change management support to the FAA Aviation Safety mission with updating and implementing the Project Management (PM) and Change Management (CM) Guides, including lessons learned loops, templates, and tools to support completed implementation.

Support the evolution to interactive automation (e.g., RPA, establishing BOTs, and other automation techniques).

3.1.3 TECHNICAL AND ANALYTICAL SUPPORT

3.1.3.1 The Contractor must provide overall and qualified technical support and guidance in support of FAA activities and to all task areas contained within the scope of this SOW, and at a minimum, all the bullets identified below:

• Assists in updating and revising aviation safety related programs to meet the needs and objectives of stakeholders.

• Provides technical analysis in support of programs that could advance the safety, capacity, and efficiency to help meet aviation stakeholder expectations and requirements.

• Provide technical support to developing, evaluating, and presenting work products and materials for off-site work groups, industry events, conferences and AVS related events.

• Provide technical expertise in support of FAA efforts developing response to GAO audits, congressional responses, and other stake holder reporting.

• Provides a full range of support for international program activities to include participation in team meetings, working groups, program reviews, industry coordination, tracking existing program configuration, and support for development of program status charts, position papers, presentations, outreach program, etc.

o Record (including electronic recording), coordinate, and electronically post meeting notes for international meetings and conferences.

o Perform technical review and editing of U.S. ICAO documents and correspondence, including integration into the Interagency Group on International Aviation (IGIA) process.

o Collect, collate, and maintain electronic repository of documents, issue papers and associated comment sheets.

o Provides technical writing, coordination and editing.

• Provide Program Management, Analyst and SME support to the implementation of efficient and repeatable organizational processes of collecting and analyzing information from Lead Participants, Stakeholders, planners, and support IPP success planning. Provide analysis, coordination, communications, recommendations and supporting material.

o Specialized community engagement expertise including experience with FAA policy and guidance for community engagement.

o Experience and expertise conducting analysis of IPP programs and successes.

o Knowledge of international initiative and strategies related to FAA, Aviation and

UAS

o Specialized experience with commercial industry including outreach and support for

UAS activities.

• Provide technical and program management support to planning and executing CSP

(Comprehensive Strategic Plan) project initiatives, refining the functional FAA Office of Aviation Safety divisions defining accountabilities through decision rights, and building additional capabilities as identified within the aviation safety mission.

• Conduct organizational effectiveness studies throughout AVS as needed and identify the specific gaps and precursors that lead to the vulnerabilities.

o Identify gaps between the current culture within an office or team and desired regulatory outcomes, namely related to consistent, responsible, and professional performance within the Services and Offices of AVS.

o Assist in the implementation of accepted recommendations resulting from the assessment reports.

3.1.4 SAFETY MANAGEMENT SYSTEM SUPPORT

3.1.4.1 The Contractor must provide Safety Management, program, and technical support with applicable expertise where required to all task areas contained within the scope of this SOW as well as other tasks required to support the SMS, and as a minimum, all the bullets identified below:

• Assisting AVS management in the implementation of system safety engineering and management activities.

• Participating in the development and review of hazard analyses and risk assessments.

• Determining system safety verification and validation strategies and developing plans to meet those strategies.

• Implementing hazard tracking and risk resolution.

• Assisting in conducting hazard analysis and risk assessment.

• Provide technical and program support for the development business of practices that enable

AVS to meet requirements for an SMS as defined in FAA Order VS8000.367B, AVS SMS Requirements; and VS8000.370B, AVS Safety Policy.

• Review and evaluate how existing plans, systems, planning tools/models can be effectively employed.

• In parallel with the transition plan efforts, validate that safety is equal to current standards or improved throughout the transition.

• Provide assistance and recommendations on technical/operational concepts and mitigation strategies relating to CNS.

• Support the SMS program office in the definition, development, management, and implementation of the changes required to evolve AVS to an SMS business model including the elements required to perform oversight of industry safety management systems.

• Support the SMS program office in the definition, development, management, and implementation of products required for a Joint Resource Council (JRC) commitment to invest in the SMS changes needed to achieve FAA Flight Plan goals.

• Support the SMS program office in the definition, development, management, and implementation of the industry changes needed to meet FAA and ICAO SMS requirements.

• Provide a full range of support for international program activities to support SMS.

3.1.5 SURVEILLANCE & BROADCAST SERVICES (SBS) SUPPORT

3.1.5.1 The Contractor must provide a full range of subject matter expert and other support for Surveillance and Broadcast Services, and as a minimum, all bullets identified in this section. This support must include participation in team meetings, working groups, program reviews, tracking existing program configuration, and support for development of program status charts, position papers, and presentations.

3.1.5.2 The Contractor must provide support in the updating of Technical Standard Orders (TSO) for surveillance ground stations and avionics, determine the automation interfaces, validate aircraft separation, manage safety and risk, conduct configuration management, assess the computer/human interface, as well as other tasks required to support SBS for development in areas such as:

• Systems concepts of operation.

• Feasibility analyses, safety hazard analyses, risk assessment and management, configuration management.

• Automation standards and integration to include Human Factors.

• System architecture definition.

• Ground station requirements.

• Avionics requirements.

• Assisting in the development or updating analysis and tracking of Technical Performance

Measures and other system and service metrics.

• Assisting in the development or updating of separation standards and participation in separation standards working groups with Air Traffic Organization (ATO), ICAO, and other users and stakeholders.

• Assisting in requirements modeling, definition, validation, analysis and management; and reliability, maintainability, availability (RMA) analyses.

• Provide technical support with FAA work on radio frequency spectrum issues, support work with International Telecommunication Union (ITU) and other stakeholders.

3.1.5.3 The Contractor must provide technical support in the development of ADS-B avionics standards in the following areas:

• Assisting in the development or updating of service descriptions, safety and performance requirements, and interoperability requirements.

• Assisting in updating of Radio Technical Commission for Aeronautics (RTCA) Minimum

Operational Performance Standards (MOPS), Minimum Aviation System Performance Standards (MASPS) and Security Assurance and Assessment Processes and Methods (SAAPM) documents associated with ADS-B.

• Support for FAA participation in ICAO, RTCA, European Organization for Civil Aviation Equipment (EUROCAE), and European Organization for the Safety of Air Navigation (EUROCONTROL) activities, and harmonization of airborne and ground equipment requirements for domestic and international standards for ADS-B systems and applications.

3.1.5.4 The Contractor must provide technical support in the development of certification standards, equipage requirements, and operational rules/guidance for the installation and use of ADS-B avionics in all the following areas:

• Support for updates of Technical Standard Orders (TSOs) for ADS-B avionics and associated systems.

• Coordination of TSOs with appropriate RTCA and Society of Automotive Engineers (SAE) groups and documents.

• Support for the development or updates of SBS sponsored Notice of Proposed Rulemaking

(NPRMs), including airspace mandates and operational rules.

• Support for development or updates of SBS related Advisory Circulars and Operational

Specifications (OPSPECs); and

• Participation in working groups with the SBS program office, ATO, AVS, and other US and international stakeholders.

• Provide a full range of support for international program activities to support SBS.

3.1.5.5 The Contractor must support FAA Product Teams in the preparation of position papers, preparation of budgetary information, review, and critique of draft technical and other materials (e.g., TSOs, Advisory Circulars (ACs), RTCA/MOPS/MASPS/SAAPM, ICAO papers, Outreach information) or updates.

3.1.5.6 The Contractor must support the development of training and outreach material associated with the deployment of ADS-B technology throughout the NAS. This support must include preparation and presentation of technical, operational, and training materials, preparation, conduct and delivery, and analysis of user surveys and interviews, participation at aviation air shows, tradeshows, and conferences.

3.1.6 PERFORMANCE BASED NAVIGATION (PBN) SUPPORT

3.1.6.1 The Contractor must provide a full range of support to PBN activities, and this support must include participation in team meetings, including rulemaking under the Administrative Procedures Act, working groups, program reviews, industry coordination, tracking existing program configuration, and support for development of program status charts, position papers, presentations, outreach program, etc.

3.1.6.2 The Contractor must provide technical expertise working directly with the program staff responsible for PBN efforts and activities. Contractor duties, at a minimum include, but are not limited to, all the following tasks:

• Support PBN activities including operational approvals.

• Assists in drafting publications to promulgate policies or provide guidance to FAA and aviation industry personnel.

• Coordinate with other FAA offices and aviation industry groups on current and future aviation PBN technologies.

• Provides a full range of support for international program activities to support PBN activities.

3.1.7 DATA COMMUNICATIONS / AERONAUTICAL COMMUNICATIONS

SUPPORT

3.1.7.1 The Contractor must provide technical expertise working directly with the program staff responsible for communications (including voice and data) efforts and activities to include at a minimum, all the following tasks:

• Assists in rulemaking efforts.

• Assist efforts with industry coordination groups.

• Support communications activities including operational approvals.

• Assists in drafting publications to promulgate policies or provide guidance to FAA and aviation industry personnel.

• Aeronautical communication outreach efforts.

• Provides a full range of support for international program activities to support aeronautical communication.

• Provide technical support with FAA work on radio frequency spectrum issues, support work with International Telecommunication Union (ITU) and other stakeholders.

3.1.8 AVIATION WEATHER PROGRAM ACTIVITIES SUPPORT

3.1.8.1 The Contractor must provide a full range of support from general administrative support, program management and areas requiring technical subject matter expertise for aviation weather activities. This support must include participation in team meetings, working groups, program reviews, industry coordination, tracking existing program configuration, and support for development of program status charts, position papers, presentations, outreach program, etc.

3.1.8.2 The Contractor must provide technical support for aviation weather efforts and activities to all task areas contained within the scope of this SOW, and at a minimum, all the bullets identified below:

• Assists in the development, operational approval, and implementation of new aviation weather technologies.

• Preparing appropriate regulatory and guidance documentation and maintaining a website to disseminate information for internal and external customers.

• Serve as a point of contact for weather product developers/providers.

• AVS Weather Technical Community Representative Group (TCRG) support.

• Evaluation of Needs Statements and the translation of needs statements into specific, detailed AVS weather Research Engineering and Development (RE&D) requirements.

• Status monitoring and reporting of RE&D project timelines and milestones.

• Provide guidance and recommendations to program management on RE&D provider’s ability to meet AVS requirements.

• Provide a full range of support for international program activities to support aviation weather.

3.1.9 LOW VISIBILITY OPERATIONS SUPPORT

3.1.9.1 The Contractor must provide a full range of support from general administrative support, program management and areas requiring technical subject matter expertise for Low Visibility Operations, including activities associated with Enhanced Vision Systems (EVS), Enhanced Flight Vision Systems (EFVS) and Synthetic Vision Systems (SVS).

3.1.9.2 The Contractor must support participation in team meetings, working groups, program reviews, industry coordination, tracking existing program configuration, and support for development of program status charts, position papers, presentations, outreach program, etc.

3.1.9.3 The Contractor must support the preparation of reports and publications associated with Low Visibility activities and, at a minimum provide support in all the following areas:

• Assisting in the development of systems concepts of operation.

• Human factors.

• Feasibility analyses, safety hazard analyses, risk assessment and management, Configuration management.

• Automation and operational standards and integration.

• System architecture definition.

• Aircraft standards and requirements development.

• Assisting in the development, analysis and tracking of Technical Performance Measures and other system and service metrics.

• Assisting in the development of operational standards and participation in regulatory standards working Groups with AFS (Flight Standards Service), Aircraft Certification Service (AIR), Office of Rulemaking (ARM), RTCA, and other stakeholders.

• Requirements modeling, definition, validation, analysis, and management.

• Technical evaluation of Part 121 & 135 EFVS based operational approval of flight procedure applications.

• Technical support to develop FAA responses, efforts to develop revisions and updates to the EFVS rule, Advisory Circulars, and other regulatory documentation.

• Reliability, suitability, and operability analyses.

• Harmonization of domestic and international standards for Advanced Vision systems and applications.

• Assists in rulemaking efforts.

• Surface Movement Guidance and Control System (SMGCS) approvals.

• Operational approvals and proofs of concept.

• Assist with drafting policy and guidance documents.

• Assist with developing drafting operational safety assessments.

• Coordinate with other FAA offices and aviation industry groups on current and future

EFVS technologies.

• Develop and present briefings, presentations, reports, recommendations, and plans of action.

• Provides technical writing, coordination and editing.

• Provide a full range of support for international program activities in support of Low

Visibility Operations, etc.

3.1.10 FLIGHT PROCEDURES SUPPORT

3.1.10.1 The Contractor must provide a full range of support for flight procedure activities from general administrative support, program management and areas requiring technical subject matter expertise at FAA Headquarters, Regional, and Flight Standards District Offices (FSDO) and this support must include participation in team meetings, working groups, program reviews, industry coordination, tracking existing program configuration, and support for development of program status charts, position papers, presentations, etc.

3.1.10.2 The Contractor must provide technical support for flight procedure efforts and at a minimum, all activities in the following areas:

• Assists in the establishment of standard instrument approach, departure, and arrival procedures.

• Acceptability and processing of special instrument procedures.

• Airport airspace analysis.

• Environmental assessment reviews/development for operational approvals.

• Support Flight Standardization Board (FSB) activities.

• Provides a full range of support for international program activities in support of flight procedures.

3.1.11 FLIGHT SIMULATION AND SAFETY ANALYSIS SUPPORT

3.1.11.1 The Contractor must provide a full range of technical support for flight simulation and safety analysis to include at a minimum, participation in team meetings, studies, working groups, program reviews, industry coordination, tracking existing program configuration, and support for development of program status charts, position papers, presentations, and international program activities, etc.

• Provide expertise with one or more scripting-based analysis toolkits.

• Provide analytical support conducting analysis on large data sets to identify patterns, trends, etc.

• Provide expertise with data visualization practices and toolkits, to include Python/R plotting libraries or other visualization systems.

• Support with verbal and writing skills to technical and non-technical audiences.

3.1.12 UNMANNED AIRCRAFT SYSTEMS INTEGRATION OFFICE (UASIO)

SUPPORT

3.1.12.1 The Contractor must provide a full range of support for the UASIO to include participation in team meetings, studies, working groups, program reviews, industry coordination, tracking existing program configuration, and support for development of program status charts, position papers, presentations, coordination of meetings and preparation of agendas, and as a minimum, support for the following:

• All aspects for the integration of unmanned aircraft systems.

• Implementation of SMS to UAS.

• Role of software in UAS design and use.

• Performance analysis of sensors, algorithms, and communications systems relative to sense and avoid.

• Human factors considerations for UAS and establish guidelines for airworthiness and operational approval.

• Support the UASIO in the definition, development, management, and implementation of the changes required to evolve UAS.

• Provides a full range of support for international program activities in support of UASIO as needed.

• UAS safety data management.

• Programmatic and technical support to UASIO.

• Provide technical support in development of International Standards and Recommend

Practices for Remotely Piloted Aircraft Systems, Beyond Visual Line of Sight (BVLOS) Operations, UAS Traffic Management (UTM) Development and UAS-enabling Rulemaking Participate in the RTCA SC-228 developing MASPS, MOPS, Operational Safety Analysis (OSA) and the Operational Performance Assessment (OPA) and other UAS standards materials.

• Provide technical support to FAA work with 7 UAS test sites and stakeholders including project management support, coordination, and FAA requirements.

• Assist AUS as a part of the UAS Integration UAS Support Center Help Desk; answering telephone and e-mail inquiries from potential petitioners and provided guidance on UAS operations and procedures.

3.2 DELIVERABLES

3.2.1 MONTHLY STATUS AND FINANCIAL REPORT

The Contractor must submit a Monthly Status and Financial Report (MSFR) to the COR and CO electronically no later than the 20th working day of the month following the issuance of each task order. The report must describe the work accomplished during the reporting period for each task order, work planned for the next period, discuss problems encountered and corrective actions taken, and identify pending issues. In particular, the report must address the extent to which any problems or circumstances could cause conflicts in program schedules. The report must also describe a detailed monthly cost financial report for each task order that must include the status of funding levels, expenditures, and a comparison between actual and planned expenses as well as the following.

• CLINs used during the month,

• amount billed to CLINs,

• amount remaining on the CLINs,

• hours billed to the CLINs,

• hours remaining on the CLINs,

• personnel who billed to each of the CLINs (itemized by CLIN, personnel name and labor category),

• amount of funding used during the reporting period,

• amount of funds remaining on the task order,

• projected 75% of funds spent date, and

• projected exhaustion of funds date.

3.2.2 MONTHLY LEAVE / TRAVEL / TRAINING SCHEDULES

The Contractor must post the leave, travel, and training schedules on a monthly basis to a SharePoint site and update this site as needed to show scheduled and unscheduled leave, travel and training for each contract employee.

3.2.3 INTELLECTUAL PROPERTY - COMPUTER PROGRAM DELIVERABLES

In cases where the deliverables involve computer programs developed by the Contractor for a particular task under this contract regardless of funding, the deliverables must include source code and any necessary libraries or object files used in the construction of the software. The Contractor may negotiate less rights than unlimited rights for the FAA and thus copyright pre-developed software developed solely at the Contractor’s expense. The FAA will in all cases have unlimited license to the government purpose rights to modify the software as required and to provide access to the program functionality to non-Governmental third-party users via the Internet or similar means. Deliverables prepared under these tasks will be reviewed and accepted/rejected by the designated TOTM. Any change to these provisions must be made in writing and signed by both parties.

The FAA gets unlimited rights in computer software developed exclusively with FAA funding, computer software documentation required to be delivered under this contract, corrections or changes to computer software or computer software documentation furnished to the Contractor by the FAA, and computer software when limitations expire.

Deliverables prepared under these tasks will be delivered as specified in the Task Order delivery schedule. Deliverables must be delivered to the COR as required. Documents/reports must be made available ten business days prior to their scheduled date of completion for Government review and acceptance. Deliverables must conform to established FAA guidelines and standards and accepted industry standards. In support of the identified tasks and subtasks, the Contractor must comply with existing and evolving FAA AFS Information System Security (ISS) guidance, policies, and procedures.

The COR and TOTM must have thirty business days to inspect the work and either report deficiencies or accept the deliverable as meeting all requirements. The Contractor must correct deficiencies that are not a result of a change in user requirements or specifications and redeliver the document(s) to the Government within ten days of notification by the Government that deficiencies were found.

3.3 OTHER DIRECT COSTS

As directed and authorized by the CO or COR, any travel, additional services, consultants, supplies, equipment, and materials purchased must be reimbursed at actual costs incurred. ODCs may include software, hardware, telecommunications or other program-related functions and items in accordance with the individual Task Order SOW. Application of a fixed-price Material & Handling charge is authorized for request for reimbursement of ODCs.

3.3.1 TRAVEL

The Contractor must travel, as tasked, to support the program. All travel must be accomplished in accordance with Contract Travel Clause(s) and in accordance with Federal Travel Regulations. Travel will be well defined and approved in advance of actual travel performance.

A completed automated Travel Authorization Form will be coordinated through the applicable branch manager, TOTM, Contractor Program Manager to the COR with final approval given by the COR. The approved Travel Authorization Form must be submitted with the invoice. The Government must not reimburse the Contractor for travel costs incurred by the replacement of personnel when such replacement is accomplished for the Contractors or employee’s convenience. Travel is an ODC. Application of a Material and Handling (M&H) charge is authorized for request for reimbursement of ODCs. No other fees or charges will be accepted.

Contractors working at an approved alternate worksite must not be reimbursed travel if they are required to be at the Government worksite for the purposes of meeting the tasks stipulated in this

SOW.

3.3.2 TRAINING

The contractor must provide fully trained employees who hold required degrees, certifications and/or experience, and must have an ongoing training program to maintain currency on respective subject matter areas and must be responsible for contractor employees acquiring the knowledge and skills necessary to support new technology.

The FAA reserves the right to provide training at no cost to the contractor or initially paid for by the contractor but reimbursed by the FAA if the training course is not commercially available and falls into one of the following categories:

3.3.3 UNIQUE TO THE FAA:

The Government is providing training exclusively for tasks that are required to be performed at FAA facilities. In these instances, the FAA will pay direct hourly charges associated with the number of hours spent in training; or

3.3.4 DIRECTED/MANDATED BY THE GOVERNMENT:

The class is directed /mandated by Government regulation, FAA Administrator (AOA-1), or an FAA Security Element.

Prior to attending any FAA-sponsored training, all support contractors are required to submit the “Support Contractor Authorization – FAA Sponsored Training” form to the COR with final approval to the CO.

The COR will provide a written description of training to be funded by the FAA and the conditions for payment or reimbursement, which must be signed by the CO. Reimbursement of Government-paid training costs will be required if a contractor employee does not remain in the position for a year from the date of training.

3.4 GOVERNMENT FURNISHED EQUIPMENT

The Government may provide hardware and/or software during the period of performance to the Contractor to complete assigned tasks.

Unless agreed to otherwise, in writing, the FAA will retain hardware/software media/tools provided as Government Furnished Equipment as stated herein or purchased under the Other Direct Cost line item of this contract.

3.5 GOVERNMENT FURNISHED FACILITIES

For work required at a FAA facility, the Government must provide on-site contractor personnel with the following services and equipment needed to conduct routine tasks: all necessary utilities, telephones and telephone service, desk space, computers, access to the computer network, access to the internet/intranet, and other routine expendable office supplies. Access to some office equipment and services must be on a shared-use basis with FAA employees. The FAA, when applicable, must provide to the contractor, access to referenced regulations, orders, handbooks, forms, etc., required for task performance. The FAA must provide the contractor with access to, or copies of specialized application software or databases required for task performance.

3.6 ELECTRONIC COMMUNICATIONS

The Contractor must assure an electronic means for communicating with FAA personnel. The Contractor must ensure that the communications are compatible with the FAA's electronic mail system that is currently Microsoft Outlook. The Contractor must also ensure that the Contractor's electronic mail has the capability to receive and retrieve attachments.

3.6.1 MISCELLANIOUS

The contractor may incur cost for incidental nonrecurring items such printing, special supplies, etc., with the prior approval of the COR.

3.7 HOURS OF PERFORMANCE

Support facility hours of operations must be maintained and be consistent with Government personnel working Monday through Friday (excluding holidays) unless otherwise specified.

Primary hours of operations are 6:00am to 6:00pm. All work schedules must be coordinated with the Government Task Order Technical Manager. Project requirements may dictate work to be performed at times and days other than those prescribed. The Contractor must be given, if possible, advance notice when circumstances dictate work to be performed at times other than those prescribed.

3.8 OBSERVANCE OF LEGAL HOLIDAYS AND FACILITY CLOSURES:

The Contractor must normally not be required or allowed to work when its assigned facility is on holiday or closed. During such periods, the Contractor will not be compensated for labor hours without advanced direction by the CO or COR or, the work being a response to a government emergency. The following is a list of US Federal holidays and reasons for facility closures:

• New Year's Day (January 1)

• Birthday of Martin Luther King, Jr. (Third Monday in January)

• Washington's Birthday (Third Monday in February)

• Memorial Day (Last Monday in May)

• Juneteenth National Independence Day (June 19)

• Independence Day (July 4)

• Labor Day (First Monday in September)

• Columbus Day (Second Monday in October)

• Veterans Day (November 11)

• Thanksgiving Day (Fourth Thursday in November)

• Christmas Day (December 25)

• Presidential Inauguration Day (January 20, every fourth year. Applicable to employees within Inauguration Day Area only, as defined in opm.gov)

Any other day designated by Federal statute, Executive Order, or Presidential proclamation.

Adverse weather conditions or national emergencies may require the facilities to close.

When any such day falls on Saturday, the preceding Friday is observed (except Inauguration Day), and when any such day falls on Sunday, the following Monday is observed.

3.9 ORIENTATION PLAN:

To ensure a smooth implementation in the change of work effort from current contracts (if any at the time of this contract award), the Contractor must begin the 30-day orientation period (Phase- In) as required by the solicitation/contract. The purpose of this orientation is to: (1) Complete personnel requirements (work force) including the hiring of personnel to assure satisfactory performance beginning on the contract start date. Soliciting personnel for employment during their duty hours is prohibited, unless interview arrangements are made through the contracting and personnel offices; (2) Obtain security clearances, if required; (3) Complete training requirements and accomplish necessary training of Contractor employees; (4) Complete the development of necessary work plans/procedures; (5) Complete the development of quality control plans and procedures; (6) Include this orientation period in the phase-in schedule presented to the Government.

3.9.1 PHASE IN

The period from the effective date of the contract continuing 30 consecutive calendar days, will be the phase-in portion of the contract. The Contractor must use that time for staffing field offices and implementing those operating procedures under the contract described in the required Orientation Plan. The Contractor must be allowed access to the facilities to familiarize supervisors, key personnel and staff with equipment, reporting, work scheduling and procedures.

However, such access will not interfere with the production efforts of current contract personnel (if any). To preclude such interference, arrangements for access to the Government facilities will be made with the CO.

3.9.2 PHASE-OUT

Should the FAA award a follow-on contract to this contract, the Contractor agrees to cooperate with the FAA and the follow-on Contractor to insure a smooth transition to the new contract.

During the phase-out familiarization period, the incumbent must be fully responsible for all current task order services. In the event the follow-on contract is awarded to other than the incumbent, the incumbent Contractor must cooperate to the extent required to permit an orderly change over to the successful Contractor. Regarding the successor Contractor’s access to incumbent employees, a recruitment notice may be placed in each facility. Electronic disbursement of recruitment notice may be sent for those employees at telework locations. At the conclusion of any performance period, including option periods or extensions, the services provided under this contract may be awarded to another Contractor. The Contractor in place must be required to assist in the phase-in activities.

3.10 QUALITY CONTROL PLAN

3.10.1 The Contractor must establish and maintain a Quality Control Plan to ensure the requirements of this contract are provided as specified.

3.10.2 The Contractor must provide a Quality Control Plan describing the inspection system for the requested services listed in the SOW.

3.10.3 The Contractor must develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

3.10.4 The written Quality Control Plan must be required when proposals are submitted.

The CO will notify the Contractor of acceptance or required modifications to the Plan. The Contractor must make appropriate modifications (at no additional cost to the Government) and obtain acceptance of the Plan by the CO within 45 days after contract award. The Plan must be updated as changes occur and must be submitted for review and acceptance by the CO.

3.11 PLACE OF PERFORMANCE / LOCATION OF WORK EFFORT

As per paragraph 3.0, the contract is to be performed using facilities and materials provided by the Government. Services will be performed at the Mike Monroney Aeronautical Center, Oklahoma City, Oklahoma, FAA facilities in Washington, D.C., and other facilities designated by the FAA.

3.12 TELEWORK

The Government will decide what work, if any, may be performed remotely, i.e., telecommuting, by Contractor employees when determined to be in the best interest of the Government in meeting work requirements. All remotely sited work or telework by Contractor employees must be defined and approved in advance by the COR.

3.13 KEY PERSONNEL LINES OF COMMUNICATION

The contractor, primarily through its assigned Sr. Program Manager, Project Manager, and the Government TOTM for each individual Task Order, must communicate only through the government’s CO and COR regarding all tasks, unless otherwise specifically approved in writing by the CO to communicate with name Government individuals, such as a COR.

Key Personnel: The Key Personnel under this contract shall be the Senior Program Manager and Project Manager as identified in clause 3.8.2-17 of the contract providing they meet the minimum qualifications below for the position of Senior Program Manager and Project Manager. No change in key personnel shall be made by the Contractor without the written consent of the CO and prior to following the procedures outlined in contract clause 3.8.2-17.

The minimum experience and/or education requirements for all key personnel shall be submitted with the initial proposal.

Minimum Experience/Education Requirements for Contract Personnel: All personnel employed in support of this contract are required to meet specified minimum experience and/or education requirements for their respective position, as described in this SOW. Such minimums are specified for each labor category, and the FAA reserves the right to review the qualifications of each proposed support personnel under this contract to ensure all stated minimum qualifications established for the position are met for the position designated in the task. The contractor shall, in advance of employees reporting to the work site, furnish to the COR, one summary résumé for each position to be filled or replaced on the respective task; giving the proposed employees’ education/training, experience, skill levels, affiliations and other characteristics that relate to requirements/qualifications of the work to be done on the task order. The contractor shall provide any and all factual data (dates, certification, etc.) to the CO with submission of each employee’s resume. Any qualification information questioned or requiring verification will be identified to the contractor for action and resubmission. Concurrence of the CO is required for employees to work during verification or revision of their qualification resume. The CO will identify to the Senior Program Manager any qualifications requiring verification or questioned for action or resubmission. The CO may negotiate with the contractor after receipt of the response to a task request and the contractor’s proposed personnel submission(s).

The positions and the minimum qualifications considered necessary for performance of the work are listed below:

LABOR

CATEGORY JOB DESCRIPTION / QUALIFICATIONS

Senior Program Manager

Key Personnel

Job Description:

Acts as the overall lead, manager, and administrator for the contract effort. Serves as the primary interface and point of contact with government program authorities and representatives on technical and program/project issues. Supervises program/project operations by developing procedures, planning, and directing execution of the technical, programming, maintenance and administrative support effort and monitoring and reporting progress.