ATTACHMENT 05 Contractor References.docx

This is a Contractor References attachment for the Hawaii Tourism Authority's Request for Proposals (RFP 27-08) for a Visitor Assistance Program (VAP) serving Maui County. The attachment is a standardized form that requires offerors to provide at least three references from organizations for whom they have provided services as a Prime Contractor on work similar to the proposed project. For each reference, offerors must submit the provider's name and solicitation reference number, along with detailed client information including the organization name, address, project name, project dates, contact information, and a description of the scope of services provided. The form allows space for additional comments and includes an image placeholder.

The Visitor Assistance Program requires a qualified firm or individual to develop and operate a comprehensive crisis assistance initiative for visitors in Maui County. Services must include coordination and provision of medical support, law enforcement liaison, airline assistance, identification support, visitor information and education, emotional support, and prevention programming focused on health and safety. The successful contractor will be responsible for assisting visitors victimized by crime and other adversities while promoting sustainable tourism management in alignment with community values and natural resource preservation.