Attachment_0008_PLS_Past_Performance_Questionnaire.docx

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Industry Day - Human Resource Solutions, GEN VI Indefinite Delivery Indefinite Quantity Multiple Award Contracts
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This is a Performance Assessment Questionnaire designed to collect past performance evaluations from references for offerors responding to RFP W15QKN-26-R-A016, issued by the Army Contracting Command - New Jersey (ACC-NJ) for Personnel Lifecycle Support (PLS) services under the Human Resource Solutions Program. The questionnaire is completed by points of contact who have direct knowledge of a contractor's prior performance on relevant federal, state, local government, or commercial contracts within NAICS code 541612.

The questionnaire requires respondents to rate contractor performance across six evaluation criteria using a three-tier confidence scale: Satisfactory Confidence (meets contractual requirements and exceeds some), Limited Confidence (does not meet some requirements with marginally effective corrective actions), or No Confidence (does not meet most requirements with ineffective corrective actions). Evaluation areas include compliance with specifications and workmanship standards, project management effectiveness, timeliness of deliverables, cost forecasting and control (for cost-reimbursement contracts), customer satisfaction commitment, and general performance comments. Completed questionnaires must be returned to Contracting Officer Karyn Bohli (karyn.a.bohli.civ@army.mil) and Contract Specialists Ryan Feeney (ryan.j.feeney3.civ@army.mil) or Rodolphe Primeau (rodolphe.a.primeau.civ@army.mil) within 15 days of receipt. The document includes sections for contractor identification, offeror representative information, detailed performance ratings with required rationales, identification of additional relevant past performance sources, and respondent contact information.

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Text version

Performance Assessment Questionnaire – Cover Letter

INSERT DATE

SUBJECT: Offeror Past Performance Assessment in Support of Request for Proposal (RFP) Number W15QKN-26-R-A016

Dear Sir / Ma’am, The US Army Contracting Command – New Jersey is currently conducting a competitive source selection to evaluate Offerors on the subject RFP. As part of this evaluation, we have requested that the Offerors provide information about their past performance on recent and relevant federal, state, or local Government or commercial contracts as compared to the North American Industry Classification System (NAICS) 541612. You have been identified as the point of contact cited on the enclosure.

Your assessment of their performance is extremely valuable to our evaluation. Please complete the enclosure/completed questionnaire and return to the Contracting Officer at email: karyn.a.bohli.civ@army.mil and Contract Specialist at email ryan.j.feeney3.civ@army.mil rodolphe.a.primeau.civ@army.mil, no later than 15 days after receipt of request or DATE, whichever occurs first.

Your cooperation is greatly appreciated. Questions may be directed to the Contract Specialist and undersigned at the email addresses listed above.

Sincerely, Karyn Bohli Contracting Officer, ACC-NJ

Performance Assessment Questionnaire

Please provide your candid responses. The information that you provide will be used in the awarding of federal contracts. Therefore, it is important that your information be as factual, accurate and complete as possible to preclude the need for follow-up by the evaluators. If you do not have knowledge of or experience with the company in question, please forward this Questionnaire to the person who does and notify the KO. Please return the completed Questionnaire to the KO identified in the cover letter within the stated timeframe.

Rating Definitions:

Satisfactory Confidence: Performance meets contractual requirements and exceeds some requirements that benefit the end user. Work was accomplished with some minor problems for which corrective actions taken by the contractor were effective. The Offeror has successfully performed the required effort.

Limited Confidence: Performance does not meet some contractual requirements. Serious problems with contractor performance were experienced for which the contractor has either not yet identified corrective actions or the corrective actions taken appear only marginally effective. The Offeror has had little success performing the required effort.

No Confidence: Performance does not meet most contractual requirements. Serious problems with contractor performance were experienced for which the corrective actions were ineffective. The Offeror has not successfully performed the required effort.

PART I. (To be completed by the Offeror)

A. CONTRACT IDENTIFICATION

Contractor / Company Name / Division:

Address:

Program Identification / Title:

Contract Number:

Contract Type:

Prime Contractor Name (if different from the contractor name cited above): Contract Award Date:

Forecasted or Actual Contract Completion Date: Nature of the Contractual Effort or Items Purchased: Total Contract Value:

B. IDENTIFICATION OF OFFEROR’S REPRESENTATIVE

Name:

Title:

Date:

Telephone Number:

Address:

E-mail Address:

PART II. EVALUATION (To be completed by Point of Contact – Respondent) *Note: rationale is required for each response.

A. Compliance of Products, Services, Documents, and Related Deliverables to Specification Requirements and Standards of Good Workmanship

· Satisfactory Confidence

· Limited Confidence

· No Confidence

Rationale:

B. Effectiveness of Project Management (to include use and control of subcontractors).

· No Confidence

Rationale:

C. Timeliness of Performance for Services and Product Deliverables.

Rationale:

D. Effectiveness in Forecasting and Controlling Estimated Costs (Use this Question on Cost Reimbursement Type Contracts Only).

Rationale:

E. Commitment to Customer Satisfaction and Business-like Concern for its Customers’ Interest

Rationale:

F. General Comments. Provide any other relevant performance information.

Comments:

G. Other Information Sources. Please provide the following information:

Are you aware of other relevant past efforts by this company?

If yes, please provide the name and telephone number of a point of contact:

Point of Contact (Name):

Telephone Number:

G. Respondent Identification. Please provide the following information:

Organization:

Name:

Title:

Date:

Telephone Number Address:

E-mail Address:

PART III. RETURN INFORMATION

Please return this completed Questionnaire to the KO identified in the cover letter. Thank you for your assistance.

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