SF 30 Solicitation Amendment 00001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICAITON NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicble)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICIATION NO.

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a)By completing items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPIRATION DATA (If required)

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc. ) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION ( Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

NSN 7540-01-152-8070

Previous edition unusable

Questions & Answers 86615622R00009

Government's Responses to Contractor’s Questions

No. Reference Questions Answers

1 General Can you advise how many total users and each role are envisioned using the system? 75,215 total active users: 460 P260 Live (H and

C users), 13,857 P260 Portal users and 60,898 NAID Application Portal users

General Is there a required or desired go-live date?

See page 8 of the solicitation. " The Government is not seeking subscription services from an Offeror whose web-based SaaS applications, for REO case management support services, are still under development. The Offeror’s FedRAMP compliant commercial web based SaaS subscription service shall have applications that are operational (i.e., not under development), functional (i.e., able to provide and support basic business processes listed in section 5 of the Performance Work Statement (PWS)), and generally available prior to the end of the transition period. …."

Also see section 1.13 Transition In of the PWS, "The Contractor will have 90 days from contract award date to transition their case management solution into LIVE production environment."

General Can you please advise the quantity of legacy data that would need to be imported, if any?

Three (3) sources of data SFHEDW~1 million records average weekly/monthly SAMS ~ Daily “data” sync ADAMS ~390 gig database uncompressed

General If the SaaS offering is not FedRAMP certified, would HUD consider working with the vendor to obtain ATO within 1 year of contract signing?

See PWS Section 5.4.1-9B. If necessary, HUD will be sponsoring the successful Offeror in order to obtain an ATO.

Solicitation

Solicitation page 43, 8. Verification of FedRAMP Compliance. Does HUD have a requirement that the application be hosted in a FedRAMP moderate authorized cloud environment, or is HUD requesting that the application itself receive a FedRAMP moderate ATO? If the application requires an ATO, will HUD work with the selected vendor to obtain the ATO in the timeline outlined in the solicitation?

Yes, application is at the Moderate impact level.

Yes, HUD will work with the successful Offeror vendor. See PWS Section 5.4.1-9B.

Solicitation Solicitation page 44, Volume III – Technical Approach AND page 47, Factor III –

Technical Approach. The requested content on page 44 and the evaluation factor on page 47 seem to indicate that the offeror should only respond to PWS sections 1.13, Please see amended changes. All bullets under the instructions, VOLUME III—TECHNICAL APPROACH are separate. Each bullet will

5.1.3.2, 5.1.3.4, 5.1.3.5, 5.1.4.2,5.1.4.10, 5.1.4.11, 5.1.7 and 5.6. Is this correct? Will responses to the other PWS sections be ignored if included in the proposal?

specify whether to address a specific section or not. If the bullet does not list a specific section to address then it means Offerors are to address it all tasks/sections. Also, see response below.

Solicitation Solicitation page 44, Volume III – Technical Approach AND page 47, Factor III – Technical Approach. These sections request to include an accessible link to the full-service REO case management SaaS application link to demonstrate that the application meets the requirements of the PWS.

a. How will HUD determine that the linked application demonstrates that the PWS requirements are met?

b. Does the linked application need to demonstrate only the requirements specified in the PWS sections specified on pages 44 and 47, or should it demonstrate all of the requirements in Attachment 0001?

Please see amended changes.

a. The narrative part of the technical approach, bullet one, must address all parts of section 5 of the PWS and section 1.3. The required linked application calls for certain sections/tasks in the PWS to demonstrate the application is operational and functional relative to the PWS specified sections.

b. The accessible link to the application must be fully functional for the specified sections and tasks.

Solicitation Solicitation page 44, Volume III – Technical Approach. Regarding Section 508 compliance, is it acceptable to provide a general statement covering the SaaS application as a whole, without specifying compliance for each PWS requirement?

The general state would cover the 508 compliant for the whole PWS. Offeror should provide Independent Verification & Validation (IV&V)

Solicitation, Attachment 0004

Attachment 0004 (Sample Price Breakdown & Rates) and Attachment 0005 (Labor Category and Hours Breakdown Worksheet without Rates). There are cells available to enter labor categories along with hours. Data Fixes, Maintenance, Audit Support, & Ad– Hoc Reporting Services (PWS 5.5) is listed as a NTE line item. Since this line item is for future requirements, is it required that labor categories are entered along with 0 hours on both attachments?

Please see amended changes. Hours will not be required for the NTE LINs.

Solicitation, Attachment 0003

Attachment 0003 (Price Schedule), Attachment 0004 (Sample Price Breakdown & Rates) and Attachment 0005 (Labor Category and Hours Breakdown Worksheet without Rates). Option 4 shows LIN 0030-0036 as a 9 Month Total. Should this read 12 Month Total since the period of performance listed on the solicitation shows 09/01/2026 – 08/31/2027 and the contractor will still be performing support services until the end of the transition out period?

Please see amended changes. The months have been changed to 12 months. The 3-months for transition-out are included in option year 4.

Solicitation, Attachment 0003, 0004, and 0005

RFP Solicitation 86615622R00009 Page 1-7, Attachment 0003 (Price Schedule), Attachment 0004 (Sample Price Breakdown & Rates) and Attachment 0005 (Labor Category and Hours Breakdown Worksheet without Rates). Please see the chart below which appears to show inconsistencies between dates, months and NTE amounts between these 4 documents. Items highlighted in yellow shows the items that appear to require clarification.

Please see amended changes. The discrepancies have been reconcilled

Attachment 0001

– Performance

Work Statement/5.3.3 Instructor Led

Training

Will the online classroom training sessions be held on-site at the locations outlined in the PWS, or can the training sessions be held virtually?

Please see amended changes. The training will be virtual. See PWS page 40.

8 of 61/ Section B.1. of

Solicitation

The Offeror is required to have fully functional software ready to deploy by due date of the proposal. The functionality required is as specified in section 5 of the PWS. Section 5 of the PWS contains literally hundreds of requirements that are explicit to the functions of the current system supporting REO. There will be no Offeror other than the incumbent contractor that would be able to demonstrate these system requirements. How can any other Offeror respond to such a set of requirements, and how can they be judged competitive in a fair and equitable way?

See responses to questions 6 and 7 above.

44 of 61/ Volume III – Technical

Approach

The Offeror’s technical approach must explicitly address the extremely detailed requirements of PWS Section 5 as listed, which reads like a current specification for the REO information system. How can any Offeror except for the incumbent have a remote chance of demonstrating a working system, with a live web access address, that covers the specified functionality? This set of requirements is reiterated in the Evaluation

See responses to questions 6 and 7 above. This is a competitive acquisition. Offerors are required to propose their approach and solution to meet the Government’s requirement. The SaaS application requirements have been revised;

during the transition period, the contractor will

Criteria for the solicitation, clearly indicating that scoring would directly rely on meeting these requirements.

work closely with the Government to ensure the final application meets all the requirements in the PWS.

49 of 61/(b) Evaluation

Process and Basis of Award

Past Performance and Technical Approach are two of the top three scoring criteria, with Past Performance being highest. Clearly the incumbent contractor will best meet the criteria, to include the ability to meet the myriad specific requirements of PWS Section 5 for the Technical Approach scoring. The resulting slant in the scoring provides a clear advantage for the incumbent contractor. How does HUD propose to represent this procurement as fair and open under these conditions?

See solicitation page 49. Evaluation factors are listed in descending order of importance: Past Performance, Price, Technical Approach, and Socioeconomic Participation. All evaluation factors, when combined, are significantly more important than Socioeconomic Participation.

Past performance is significantly more important than Price, Technical Approach and Socioeconomic Participation, when combined.

Price is significantly more important than Technical Approach and Socioeconomic Participation, when combined. Technical Approach is significantly more important than Socioeconomic Participation.

Past performance calls for recency and relevancy to the current requirements. HUD is not the only establishment that offers REO case management.

Therefore, there are many other Offerors capable of demonstrating recency and relevancy to the current REO case management requirement.

Also, relevancy is not restricted to only Government experience.

General –

Transition-in period

Since the incumbent contract doesn't expire until 3/29/23 is it possible to make the transition-in 6 months instead of 3.

The Government’s requirement is for a three (3) month transition-in period.

General – Questions

Given Questions due date is on a federal holiday can you extend the Questions deadline? Please see amended changes.

Governments Responses to Industry Questions

Governments Responses to Industry Questions

OFFICE OF THE CHIEF PROCUREMENT OFFICE

451 SEVENTH STREET SW

OFFICE OF THE CHIEF PROCUREMENT OFFICER

451 SEVENTH STREET SW

1). The Government's responses to industry questions are provided in the document titled, "SF 30 Solicitation Amendment 00009"

2). The due date of the solicitation has been extended from June 20, 2022 2:00pm EST to July 20, 2022 2:00pm EST.

3)FAR Clauses 52.212-3 and 52.212-5 have been updated on the document titled, "Solicitation Amendment 86615622R00009 00001."

4). Solicitation Attachments 0001, 0003, 0004, and 0005 have been revised, and

5). Solicitation Sections E.5.(e) VOLUME III—TECHNICAL APPROACH and E.6. FACTOR III - TECHNICAL APPROACH have been updated, "Solicitation Amendment 86615622R00001 (Conformed Copy)"