JWI_1282.11.pdf

Johnson Space Center Work Instruction (JWI)

JWI No.: 1282.11B

Effective Date: 11/20/2019

Expiration Date: 11/20/2024

Formerly ES-CWI-032 and ES-CWI-033

Verify correct version before use at: https://cdms.nasa.gov JSC Form 2420D (Revised January 21, 2020) (MS Word August 28, 2006)

Verify correct version before use

Compliance is Mandatory

CALIBRATION AND CONTROL OF MEASURING

AND TEST EQUIPMENT (MTE)

Administrative Change 1, July 2020

Responsible Office: Safety and Mission Assurance

Original Signed By:

Nigel Packham for William R. DeLoach Director, Safety and Mission Assurance

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CHANGE RECORD

Rev. Date Originator/Phone Description

Basic 02/2010 Barry Plante / 39206

Brandon Capetillo / 36789

Initial release.

Combines the processes from

ES-CWI-6.32 and ES-CWI-6.33.

Rescinds

ES-CWI 6.32 and ES-CWI-033.

Removed ISO 17025 compliance references

Removed requirement to complete JF 189 for in-place calibrations

Altered references for MSCL personnel stamping WAD/TPS documents to initialing

Added section on “special calibrations” as a MSCL service level

Added individual section regarding ISO 17025 accredited calibration service request

Altered requirement for completion of form M-012 for calibration extensions to newly created JF 1034

Replaced document retention schedule to be compliant with NPD 1440.6 and NPR1441.1

Added section for the criteria required for acceptance of calibration certification documents

Altered requirement for user calibrations to be performed on a WAD/TPS as a measurement method and not requiring MSCL approval

Added requirement for user calibrations to be annotated on calibration label to include “USER CALIBRATION” and the WAD/TPS number

Administrative Change 1

5/10/10 Barry Plante / 39206 9.2.6, Replaced MSCL Form M-19 with JF190.

9.2.6.1, Replaced MSCL Form M-19 with JF190.

10., Replaced MSCL Form M-19 with JF190.

Page Change 1 11/2011 Barry Plante / 39206 PCN1 replaced use of the JF190 with use of MONRS tool for dispositioning OOT in Sections 9.2.6, 9.2.6.1, and

10. Changed title of section 9.2.6.1 to more accurately reflect the contents of the new procedure steps.

Administrative Change 2

12/2/2011 Barry Plante / 39206 Section 1.1: Document number corrected to JWI 1282.11.

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A 12/2014 Hanan Harpster / 33796

Document reformatted to meet JPR 1410.2 requirements for template use Must was changed to appropriate terminology (shall, should or will) Reference to the term User Calibration removed or replaced in sections 2.2, 8, and 9 The term Calibration-Servicing Component (CSC) added throughout section 9

1.2 Section titled Conventions Used in This Document

8.1,2 and 3 References to MSCL replaced

9. Entire section reworked and renumbered 10 Table reworked to meets JPR 1410.2 requirements for records identification Glossary updated to capture impacts from changes to the document

Page Change 1 8/2017 Karen Armstrong/ x41583

Augmented requirement 8b to require CSC to maintain MTE primary location records, and augmented 8c to require MTE users to keep the MSCL informed of changes in MTE’s status and primary location.

Corrected typographical errors, and added a missing acronym/definition.

Page Change 2 12/2017 Hanan Harpster / x33198

Section 9.d (1).c – Updated section as a continuous process improvement for preventing overdue MTE calibrations as related to QPID 2315. Eliminated the perceived 30 day grace period for elevation of delinquent calibration notices to MTE Users’ management and changed monthly notices to weekly.

Section 9.g (h) - Changed required interval for operator certified MTE from a maximum of 30 days to one year.

Section 9.g (f) - Made provisions for channel tagout of multi-channel instrumentation.

B 8/2019 Hanan Harpster / x33198

Updated directorate approval signature.

Section 3 – deleted NPD 8730.1 and replaced with NPD 8730.5 Section 4 – Updated JSC Form numbers Section 7 – deleted NPD 8730.1 replaced with NASA-

STD- 8739.12

Section 9 – Added PCNR to 9b (1), removed redundancy in 9c.7 (c), added MTE Calibration Intervals and Calibration Cycle changes to 9d (2) and (4), added notes to 9d (5), updated 90 days to 45 days in 9d (8) (a), Appendix A – typo correction

Administrative Change 1

July 2020 Updated responsible office from EA to NA.

Updated template.

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TABLE OF CONTENTS

1 PURPOSE

2 APPLICABILITY

3 AUTHORITY

4 APPLICABLE DOCUMENTS AND FORMS

5 SAFETY PRECAUTIONS AND WARNING NOTES

6 TOOLS, EQUIPMENT, AND MATERIALS

7 PERSONNEL TRAINING AND CERTIFICATION

8 RESPONSIBILITIES

9 PROCEDURE

10 RECORDS

11 APPENDICES

APPENDIX A

GLOSSARY OF TERMINOLOGY

APPENDIX B

PREVIOUS RECORD HISTORY

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1 PURPOSE

JWI 1282.11 establishes a consistent and documented method for ensuring that processes associated with calibration of measuring and test equipment (MTE) at the NASA Johnson Space Center (JSC) conform to the requirements stated in JPR 1281.11.

2 APPLICABILITY

a. Applicability to JSC NASA Organizations

This JWI is applicable to all JSC NASA organizations, including Ellington Field, and the Sonny Carter Training Facility, except for the following:

(1) White Sands Test Facility

(2) Office of Inspector General

(3) NASA Engineering and Safety Center offices at JSC

b. Applicability by Function

(1) In this directive, all mandatory actions (i.e. requirements) are denoted by statements containing the term “shall.” The terms: “may” or “can” denote discretionary privilege or permission, “should” denotes a good practice and is recommended, but not required, “will” denotes expected outcomes, and “are/is” denotes descriptive material.

(2) In this directive, all document citations are assumed to be the latest version unless otherwise noted.

(3) This instruction applies to all JSC MTE Users, Calibration Laboratories, and calibration-servicing components that utilize MTE to perform their functions as specified in JPR 1281.11.

c. Applicability to Contractors

This JWI is applicable to contractors to the extent described in their contract.

3 AUTHORITY

a. NPD 8730.5, NASA Quality Assurance Program Policy

b. JPR 1281.11 Metrology and Calibration

4 APPLICABLE DOCUMENTS AND FORMS

a. JPR 1440.3, JSC Records Management Procedural Requirements

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b. JPR 5322.1, Contamination Control Requirements Manual

c. JWI 8730.4, Quality Assurance Record Center Discrepancy Reporting and Tracking

d. NASA-STD-8739.12, Metrology and Calibration

e. JSC Form 189, MSCL Calibration Service Request

f. JSC Form 743A, Full Calibration

g. JSC Form 743C, Conditional Status Label

h. JSC Form 743E, Reject Label

i. JSC Form 743G, Periodic Check Not Required

j. JSC Form 743I, Inactive Label

k. JSC Form 743M, Calibration Void if Broken Label

l. JSC Form 743Q, Indication Only Label

m. JSC Form 743R, Operator Certified Label

n. JSC Form 743S, Operator Certified Tag

o. JSC Form 1034, Request for Calibration Extension

5 SAFETY PRECAUTIONS AND WARNING NOTES

a. Contaminated Measurement Devices

MTE Users shall ensure submitted MTE are free from any contamination (e.g. pressure gages containing hydraulic oil or other hazardous materials) for calibration.

Decontamination or other hazard mitigation process will be performed by the MTE User before any MTE is submitted to the Calibration Laboratory.

b. Inoperable or Damaged MTE

Inoperable or damaged MTE shall be identified as such when an MTE User submits the MTE to the Measurement Standards and Calibration Laboratory (MSCL) onsite at JSC.

6 TOOLS, EQUIPMENT, AND MATERIALS

MTE is expected to be used within the environmental specifications listed by the manufacturer. If this is not the case, the MTE shall be calibrated especially for use within a clearly identified and specified environment.

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7 PERSONNEL TRAINING AND CERTIFICATION

In accordance with NASA-STD-8739.12, calibrations are to be performed by competent and qualified personnel on the basis of appropriate education, training, experience, and/or demonstrated performance.1

8 RESPONSIBILITIES

a. The Calibration Program Manager appointed by the JSC Center Director is the Process Owner for calibration processes of MTE within the scope of this document at JSC.

b. The MSCL maintains records, status, and primary location of MTE that is calibrated at

JSC.

c. All MTE Users are responsible for ensuring that MTE is calibrated and controlled and that the MSCL is informed of changes in MTE status and primary location to meet the specific requirements of JPR 1281.11 and this instruction.

9 PROCEDURE

a. Calibrated MTE

(1) The methods of calibrating MTE are:

(a) MSCL Calibration (which is performed or managed by the MSCL Calibration Laboratory);

(b) Approved calibration-servicing components; and

(c) Operator certification

(2) The methods of calibrating MTE shall meet the functions specified in JPR 1281.11 and follow the relevant specific instructions identified in this JWI.

b. Non-Calibrated MTE

(1) The two statuses that are provided for non-calibrated MTE are labeling them as:

(a) Indication Only

(b) Function Check

(c) Periodic Check Not Required (PCNR)

1 The “Certified Calibration Technician” designation (available through the American Society for Quality) is one example of certification training available that is relevant to performing the types of calibrations described in this document.

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(2) These statuses are provided for non-calibrated MTE if it meets the following conditions:

(a) The MTE is NOT associated with the functions specified in JPR 1281.11.

(b) The MTE is NOT in an active calibration status.

(c) The MTE is NOT used for quantitative measurements, data collection or other uses where the indicated values are used for process or operational acceptance decisions.

c. MSCL Calibration Service Requests MSCL

(1) Preparation for MSCL Calibration Request

The following instruction provides tasks to be completed by MTE Users before they submit MTE to MSCL Production Control. MTE Users should contact the MSCL (281-483-3577) to establish a customer account and establish an MTE record in the MSCL Asset Inventory database including: instrumentation expected to be serviced by the MSCL, MTE that will be calibrated by an approved calibration-servicing component, or MTE that meets the functions specified in JPR 1281.11. MTE Users can also call this number to schedule pick-up/delivery of MTE.

MTE Users shall contact MSCL Production Control when MTE is excessed, lost, or transferred to other MSCL customer accounts.

(2) MSCL Initial Calibrations

In order to have control numbers issued and affixed by MSCL Personnel followed by MTE being entered into the MSCL asset inventory database, the actionee cited in the procedure below shall:

Actionee Step Action

MTE User (2).a Complete a JF189 to indicate an initial calibration of MTE and include model, manufacturer, serial number, and description of MTE on the form

MTE User (2).b Submit a JF189 and MTE to MSCL Production Control personnel via scheduled pick-up or in person at Building 343S onsite at JSC

(3) Priority Calibrations

(a) Criteria for Approving Priority Calibration Request

MTE Users may request expedited MSCL calibration service for specific MTE which are required before the normal estimated servicing time. If approved, the MTE will be entered into the MSCL work schedule for expedited service as determined by the Need Date agreed on between the User and the MSCL. To be approved, Priority Calibration requests should meet one or more of the following criteria:

(i) The item is operational, available, and in a normal operating status (i.e., not damaged)

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(ii) The MSCL already has an approved calibration procedure and the appropriate measurement capability

Priority Requests may be approved at the discretion of MSCL Management or authorized MSCL designees.

(b) Procedure for Priority Calibration

To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MTE User (b).a Complete the appropriate information on a JF189 including a Need Date for each Request for Priority Calibration Service

MTE User (b).b Submit a JF189 and MTE to MSCL Production Control personnel in person at building 343S

MSCL

Personnel

(b).c Approve or dis-approve priority calibration request

MSCL

Personnel

(b).d Contact MTE User upon completion of calibration

MTE User (b).e Pick-up MTE from MSCL Production Control personnel in person at building 343S upon notice of completion

(4) In-Place (In-Situ) Calibrations

(a) Conditions for Performing In-Place Calibrations

In-place or in-situ calibrations are performed when one or more of the following conditions are met:

(i) It is not practical for MTE to be moved from a User location to the MSCL.

(ii) The MTE is a part of a system/console which cannot be dismantled.

(iii) For a variety of other reasons, the MTE cannot be brought to the MSCL.

(b) Procedure for Coordinating In-Place Calibration Service

MTE calibrated in-place may be subject to usage limitations since environmental or capability issues may result from the work being done outside of controlled laboratory conditions. To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MSCL

Personnel

(b).a Contact MTE User to schedule an In-place calibration service for MTE that requires an in-place calibration

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(5) Clean Calibrations

Although the MSCL does not provide any cleaning services prior to calibration, the MSCL does perform calibration of clean instrumentation in accordance with the requirements of JPR 5322.1. To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MTE User (5).a Complete a JF189 to request a clean calibration and clean level required from

MSCL

MTE User (5).b Submit a JF189 with this request and the MTE to MSCL Production Control personnel via scheduled pick-up or in person at Building 343S

(6) Task Performance Sheets (TPS)/Work Authorizing Document (WAD) Calibrations

(a) Conditions for TPS Calibrations

The following conditions apply for TPS Calibrations:

(i) Requirements on any TPS received in the MSCL for both Flight and Non-Flight MTE shall be adhered to in accordance with MSCL operational procedures describing the various options available to the MSCL.

(ii) Any TPS received by the MSCL shall be complete and detail all steps and procedures required for the MSCL to complete the calibration.

(iii) MSCL calibration technicians and designated supervision shall initial the appropriate TPS TECH blocks when the TPS requirements of the MSCL are completed.

(iv) The MSCL shall notify the TPS OPR if any changes are required.

(v) TPS MTE calibrations performed using MSCL Calibration Procedures which meet all measurement criteria shall receive a normal (full) calibration certification label.

(vi) If supplemental calibration instructions are requested in addition to a full calibration per MSCL Calibration Procedures, the MTE will receive the normal (full) calibration certification label along with the additional calibration data included in the complete MSCL data results.

(b) Procedure for Requesting TPS Calibration

To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MTE User (b).a Complete a JF189 to indicate an associated TPS/WAD

MTE User (b).b Submit a JF189, TPS/WAD, and MTE to MSCL Production Control personnel via scheduled pick-up or in person at building 343S

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(7) Special Calibrations

(a) Considerations for Special Calibration Requests

(i) MTE that requires a calibration condition different from its original capabilities may receive a Special Calibration if User requirements meet best metrology practices.

(ii) MTE is eligible for Special Calibration status only when MTE is submitted to MSCL production control. Measurement results that meet Special Calibration requirements will enable the MSCL personnel to issue the appropriate Special Calibration certification label, affix it to the MTE, and supply the calibration documentation to the MTE User that specifies the nature of the special requirements.

(iii) The MSCL assumes no liability and/or responsibility of damages for customer-supplied specifications and/or methods.

(iv) Measurement results that do not meet Special Calibration requirements will be considered Out-of-Tolerance (OOT)/Acceptance Limits, and the appropriate OOT documentation will be generated.

(v) MTE Special Calibration requirements will be maintained until MTE USER either requests removal or modification of previously accepted requirements, in which a new JF189 shall then be required submitted to the MSCL.

(b) Procedure to Request Special Calibration

To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MTE User (b).a Complete a JF189 to include Special Calibration requirements

MTE User (b).b Submit JF189 and MTE to MSCL Production Control personnel via scheduled pick-up or in person at building 343S

(8) ISO 17025 Accredited Calibrations

To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MTE User (8).a Complete a JF189 to indicate a requirement for an ISO/IEC 17025 accredited calibration

MTE User (8).b Submit a JF189 and MTE to MSCL Production Control personnel via scheduled pick-up or in person at building 343S

Note: If MTE cannot receive an accredited calibration by the MSCL, the MTE will be outsourced to an approved ISO 17025 accredited calibration service provider (if available).

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(9) Routine Calibrations

The following information describes the general MSCL calibration process. MTE that is not presented for an Initial, Priority, In-Place, Clean, TPS/WAD, Special, or Accredited Calibration will be treated as a Routine Calibration request. To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MTE User (9).a Submit MTE to MSCL Production Control personnel via scheduled pick-up or in person at Building 343S

MSCL Personnel (9).b Induct User MTE into the MSCL asset inventory database

MSCL Personnel (9).c Calibrate MTE per applicable measurement methods

MSCL Personnel (9).d Prepare and complete applicable MSCL documentation for reporting the results of calibration

MSCL Personnel (9).e Forward MTE and MSCL documentation to MSCL Production Control

MSCL Personnel (9).f Return MTE to customer via scheduled pick-up and delivery or in person at building 343S

d. MSCL CALIBRATION

The following provides information and tasks associated with the calibration process to be completed by MSCL personnel or MTE Users.

(1) MTE Recall Notice

To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MSCL Personnel (1).a Issue Recall Notices to all Users of calibrated MTE for items that will come due during the next month based on their calibration due date

MTE User (1).b Submit their MTE due for calibration to the MSCL before the calibration due date or notify the MSCL with a new status

MSCL Personnel (1).c Beginning the day after the calibration due date, generate and forward to the User’s Deputy Division Chief a Non Compliance Notice weekly for Users with delinquent (overdue) MTE and for Users who have failed to respond.

(2) MTE Calibration Intervals

The MSCL assigns calibration intervals according to a process in which the MTE reliability is evaluated based on historical performance and other relevant factors. The MTE User may request exceptions to these calibration intervals under certain conditions approved by the MSCL. Exceptions should not be made if the MSCL determines that an interval extension is likely to result in a non-conforming condition of the MTE due to the extended interval.

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Equipment which does not require a periodic calibration or check and which is not used for the accumulation or interpretation of data may be placed in the “Periodic Check Not Required” (PCNR) status by the MSCL.

Procedure to Assign Calibration Intervals

To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MTE User (2).a Complete a JF189 to indicate an initial calibration of MTE and include model, manufacturer, serial number, and description of MTE on the form

MSCL Personnel (2).b Evaluate the MTE according to a process in which the MTE reliability is evaluated based on historical performance and other relevant factors

MSCL Personnel (2).c Assign calibration intervals for MTE

(3) Calibration Cycle Extensions

Calibration cycle extensions may be provided by the MSCL for MTE under justifiable circumstances. Examples of justifiable circumstance include, but are not limited to: (a) when the instrument is required for the completion of a critical test schedule or (b) when no other substitute MTE is available.

(a) Eligibility Criteria for Extension Requests

Extension requests should meet at least one the following eligibility criteria:

(i) The MTE is required for a specific/critical test scheduled during the time period in which the calibration interval will lapse, and no substitute equipment of the equivalent capability is available.

(ii) The MTE is part of a system or test set-up and cannot be removed or replaced with a substitute, or the MTE is part of a system or test set-up that is temporarily inaccessible due to unique circumstance.

(iii) The extension is not to be requested to circumvent or avoid the normal calibration requirement.

(b) Justification for an Extension Request

Justification for an extension request is required. Generally, the total extension period will not exceed 12 weeks or ½ the normal calibration interval.

(c) Procedure to Request Extension

To complete the procedure outlined below, the actionee cited shall:

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Actionee Step Action

MTE User (c).a Submit a JF1034 and available measurement data with each item for which an extension is requested

MSCL

Personnel

(c).b Evaluate the previous calibration measurement data for the MTE requiring an extension and determine what the reliability risks are for the MTE

MSCL

Personnel

(c).c Grant extensions based on the results of the MSCL analysis

MSCL

Personnel

(c).d Sign the JF1034 and provide updated calibration label and Certificate of Calibration to the MTE User if the extension has been approved

MTE User (c).e Submit the MTE to the MSCL for calibration at the completion of the extension period.

Note: The User may submit the MTE for calibration at any time during the extension period.

Note: In cases where extensions are not granted, the MTE User reserves the right to proceed at risk.

(4) Calibration Cycle Changes

Calibration cycle changes for MTE may be requested to the MSCL. The MTE must have empirical data and maintain an EOPR of 89% to justify a cycle change. The MSCL will consider input from the MTE user and/or OEM to justify the cycle change. Cycle changes not meeting the above requirements may still be granted providing the MTE user is aware and accepts the additional risk involved in the cycle change.

Actionee Step Action

MTE User (c).a Request and submit a MSCL-QF 109.17 for each item for which a cycle change is requested.

MSCL

Personnel

(c).b Evaluate the previous calibration measurement data for the MTE requiring a cycle change and determine what the reliability risks are for the MTE. Provide a recommendation to the MTE user.

MSCL

Personnel

(c).c Grant the cycle change based on the results of the MSCL analysis and/or customer input.

MSCL

Personnel

(c).d Update the MTE interval field in the Metrology Information Management System (MIMS) database.

MTE User (c).e Submit the MTE to the MSCL for calibration. Post calibration a new EOPR will be calculated. New recommendations may be issued.

Note: The User may submit the MTE for calibration at any time during the cycle change period request.

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(5) Deactivating MTE

NOTE: Deactivating MTE shall not be used to circumvent the recall system.

MTE may be changed from an active status to an inactive status or active status but “Indication Only” status by MSCL personnel. (See Appendix A for definitions.) A closed calibration cycle record must be established per JPR 1281.11. This can be accomplished three ways:

(1) Submit the MTE for calibration to confirm whether or not there has been any alteration of the measuring instrument which could introduce doubt about the results delivered in the elapsed period. If the MTE was OOT a MONRS will be generated. An “Inactive” or “Indication Only” sticker will be applied to the MTE and the item will be returned to the MTE User.

(2) Submit a request to the MSCL indicating that the MTE no longer requires an active calibration status. This includes items that are excessed, lost, misplaced or broken. A work order will be created to established that the current “Within Acceptance Limits” condition cannot be established and a MONRS will be issued. An “Inactive” or “Indication Only” sticker will be sent to the MTE User.

(3) Provide a documented evidence/statement for each piece of MTE to demonstrate support for the assertion that the MTE has not been used to take quantitative measurements since the last calibration date (not calibration due date). This evidence will be uploaded to the MIMS database. The MSCL will change the status and an “Inactive” or “Indication Only” sticker will be sent to the MTE user.

Actionee Step Action

MTE User (4).a Determine that MTE no longer requires an active calibration status

MTE User (4).b Contact the MSCL by electronic means and notify them of the status change for the MTE indicating how the MTE user will close out the calibration cycle record.

MSCL

Personnel

(4).c Process the item or document the MTE in accordance to the above methods.

MSCL

Personnel

(4).d Change status to “Inactive” or “Indication Only” in MIMS database and issue sticker(s).

MTE User (4).e Remove the current calibration label and affix the appropriate status label (obtained from the MSCL) to the MTE instrument.

Note: A sign may be posted on the door of mechanical rooms that states, "MTE devices in this room are Indication Only" or similar language when all MTE in the room are indication only. This posting removes the requirement for placing "Indication Only" stickers on each MTE in the room.

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(6) Mandatory Inspection Points

The Mandatory inspection Point (MIP) on a TPS will be performed by MSCL personnel when it is identified as a Mandatory Inspection Point-Verified (MIP-V). It is the responsibility of the TPS/WAD owner to provide authorized personnel for MIP or Government MIP (GMIP) line items established in the TPS/WAD. To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MTE User (6).a Indicate MIP, GMIP, and MIP-V TECH as appropriate on TPS/WAD submitted to MSCL.

MSCL

Personnel

(6).b Initial and date appropriate MIP-V TECH line items when completed

MTE User (6).c Provide authorized personnel for MIP or GMIP (Government MIP) line items established in the TPS/WAD

(7) Vendor Calibrations (Outside Calibration Service Providers)

Oversight of the service quality, capability, and competence of outside suppliers is a necessary function that the MSCL provides to JSC customers. The MSCL is responsible for the approval or disapproval, authorization, and processing of all calibration services performed outside JSC for JSC organizations as per JPR 1281.11. The MSCL will process and forward equipment to outside calibration services as specified by the requirements in JPR 1281.11. The MSCL reserves the ability to use discretion for accepting vendor calibrations to meet NASA requirements.

(a) Conditions Applicable to Vendor Calibrations

(i) When the MSCL does not have the short term or long term capability to perform calibrations on specific instrumentation including ISO 17025 accredited calibrations, the MSCL acquires calibration service from the manufacturer, an ISO 17025 accredited calibration vendor, or from another competent calibration service provider. The provider shall be approved and documented in an Approved Calibration Service Provider listing that is controlled and maintained within the MSCL.

(ii) The following conditions apply to MSCL use of Vendor Calibrations: (1) The MSCL may accept and approve calibrations performed by Original Equipment Manufacturers (OEMs) for instruments if the documentation provided to the MSCL complies with the requirements for Records of Calibration found in this instruction. (2) If the MTE User determines that MTE requires outside calibration services and/or that expedited services (if available) are needed, the User shall communicate the need to the MSCL. Additional charges to the MTE User apply for expedited services.

(iii) When MTE cannot be calibrated by the MSCL, users are allowed to send their MTE directly to an approved outside calibration service provider if the user meets these conditions: (1) The user coordinates and documents pre-approval from the MSCL to

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17 of 33 Page Number ensure that the specified outside provider is an approved calibration provider and that the service provider can meet the servicing requirements for the User’s MTE. (2) The MTE is returned by the MTE user to the MSCL, in order to process and review the provided calibration documents for compliance as per section 9.3.1 of this instruction.

(iv) The allowance of this protocol may be suspended or cancelled if the provider loses its approved status or if the MSCL determines there is just cause for taking this action.

In the event that a previously approved calibration service provider becomes disapproved, the MSCL will contact the affected MTE users to communicate such status change. This communication will also be in writing by electronic means (e-mail).

NOTE: The MTE User reserves the right to proceed at risk while the MSCL reviews the MTE calibration status. All risk is assumed by the MTE User whether or not the MSCL accepts the vendor calibration based on that review.

(b) Procedure to Request Vendor Calibration

To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MTE User (b).a Submit MTE equipment to the MSCL for calibration

MSCL

Personnel

(b).b Assess MTE submitted to them and determine whether outside service is required

MSCL

Personnel

(b).c Determine the most appropriate vendor to use and verify that the provider is in an approved status on the Calibration Service Provider listing

MSCL

Personnel

(b).d Initiate appropriate assessment actions to assess the provider for inclusion on the Calibration Service Provider listing if the provider is not already on the list

MSCL

Personnel

(b).e Select outside Calibration Service Provider.

MSCL

Personnel

(b).f Facilitate the calibration service and ensure all necessary instructions are identified to the provider

MSCL

Personnel

(b).g Review provider documentation returned to MSCL for all relevant quality requirements

MSCL

Personnel

(b).h Approve and issue a calibration certificate and label

(8) MTE Out-of-Tolerance (OOT) /Acceptance Limits Conditions

When MSCL personnel discover Out-of-Tolerance (OOT) /Acceptance Limits measurement results while processing MTE, they will initiate issuance of an electronic notification by the Metrology Out-of-Tolerance Notification Reporting System (MONRS). This electronic notice will be sent to the customer-designated contact inclusive of “AS-FOUND” calibration measurement results.

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(a) Procedure for Actions to Take Upon Issuance of a Non-conforming Result

To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MTE User (a).a Take action within 45 days of notification to document and disposition the non-conforming condition in compliance with their organization’s Problem Reporting System (PRS), JPR 1281.11, and as required by JWI 8730.4 (if JWI 8730.4 applies).

MTE User (a).b Issue Action status for non-conforming condition MTE in accordance with JPR

1281.11 by providing this minimum set of required information:

a. Identify measurements made by this non-conforming asset - e.g.

Reverse traceability or, usage report (Identify)

b. Assess the impact of the non-conforming condition(s) on the measurement results of previous product testing measurement data (Evaluate)

c. Determine action(s) to be taken - e.g. retesting (Disposition)

d. Document the results obtained, decision(s) made, and action(s) taken regarding this asset (Closure)

MTE User (a).c Complete the appropriate selections as directed by the MONRS tool.

MTE User (a).d Take action in accordance with JPR 1281.11

(b) Non-conforming MTE Unable to be Corrected

Non-conforming MTE that cannot be corrected, adjusted, or repaired by the MSCL will be issued an applicable Conditional Calibration status.

(9) MTE Conditional Calibration Status

Each of the following conditions could result during calibration service and require the MSCL to notify the MTE User of the condition and to recommend actions based on the findings.

(a) Limited Calibration

MTE that does not meet expected performance specifications, does not have full functionality, or is otherwise noncompliant with testing requirements or calibration procedures, is eligible for a Limited Calibration status. MTE may also be limited due to measurement capability restrictions of the MSCL. The calibration documentation supplied by the MSCL to the MTE User shall specify the nature and extent of the limitation.

Procedure for Approval of Limited Calibration

To complete the procedure outlined below, the actionee cited shall:

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Actionee Step Action

MSCL

Personnel

(a).a Contact the MTE User for Limited Calibration approval

MTE User (a).b Approve or disapprove conditions of a Limited Calibration

(b) Rejected MTE

MTE that does not meet expected performance specifications, acceptance limits, cannot be repaired, cannot be accepted as a Limited Calibration, or that is not functional will be returned as “Rejected” to the User. Rejected MTE will have the appropriate calibration data if available, MSCL associated documentation, and remarks explaining the reasons for rejection.

(c) Special Calibration Status

MTE that requires a calibration condition different from its original capabilities may receive a Special Calibration status.

(10) MTE Calibration Labels

All measurement standards and MTE used for JSC calibration activities are labeled by the appropriate personnel to identify the MTE and to indicate the current calibration status. All MTE shall have a label and/or associated documentation affixed or attached to it that indicates the classification, condition, and calibrated status of the MTE.

(a) Procedure to Affix Appropriate Calibration Labels to MTE

To complete the procedure outlined below, the actionee cited shall:

Actionee Step Action

MSCL Personnel (a).a Remove all previous calibration labels and affix an appropriate calibration status label to MTE

(b) Classification and Labeling Identification of MTE

The equipment classification and labeling identification is as follows:

Ref. Label No./ Title Label Usage and Description

1 JSC Form 743A

(Full Calibration)

The calibration label will be attached to MTE which has been calibrated within the JSC Calibration Program and does not have any associated conditional status.

The label has a white background with black letters and identifies the ID number (M#), Due Date, and usage remarks (if any).

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Ref. Label No./ Title Label Usage and Description

2 JSC Form 743C

(Conditional Status Label)

Conditional calibration status labels will be used when MTE does not meet full functionality parameters (Limited Calibration), agreed upon conditions between the User and MSCL when the item is submitted (Special Calibration), or is otherwise noncompliant with testing requirements as determined by MSCL Calibration Procedures, TPS, Outside Calibration Service Provider or other calibration authority to which the MTE was certified to. The User will approve Special Calibration at submittal to the MSCL. Limited Calibrations will be approved when contacted by MSCL personnel following an out of specification condition.

The label has a yellow background with black letters and identifies the ID number (M#), Due Date, and condition of certification or references data that contains the complete conditional use information.

3 JSC Form 743E

(Reject Label)

Reject equipment status will be indicated when equipment fails to meet the acceptance criteria during calibration.

This label has a red background with white or black letters.

4 JSC Form 743G

(Periodic Check Not Required)

Equipment which does not require a periodic calibration or check and which is not used for the accumulation or interpretation of data may be placed in the “Periodic Check Not Required” (PCNR) status by the MSCL. A PCNR label will be placed on equipment with this status.

This label has a white background with black letters. A unique identification number, or the asset number (M#), associated with the equipment will be written on this label. The MSCL will only use or furnish this label with the User’s concurrence or at their request. The Metrology Information Management System (MIMS) database will reflect the change in status.

5 JSC Form 743I

(Inactive Label)

Inactive status will be indicated when MTE, the type of which normally requires periodic calibration or operational check, is found to have no foreseeable usage requirements. Equipment within this category shall not be used in measurement and test systems. This label will remain on the equipment until it has been calibrated or functionally checked and returned to service. The MSCL will be notified of the change of status.

This label has blue lettering on a white background.

6 JSC Form 743M

(Calibration Void If Broken Label)

The purpose of these labels is to identify MTE controls or adjustment points which are easily accessed, and if adjusted or tampered with, would affect the calibration integrity of the MTE. The MSCL will apply these labels at their discretion or if specifically requested by the User. If these labels are broken and the User suspects the integrity of their MTE has been compromised, they may submit the item to the MSCL for recalibration. The User should document the circumstances of a broken seal, when known, and if they intend to keep the MTE in service with the broken seal.

The labels are circular, having a white background with black letter identification.

This label may be used in conjunction with other status labels.

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Ref. Label No./ Title Label Usage and Description

7 JSC Form 743Q

(Indication Only Label)

Equipment in this category will not require calibration. The User may perform a functional check periodically to assure that the equipment is operating normally. No quantitative data will be collected or utilized from MTE in this status, and the User is to ensure the MTE is being used appropriately if in this status. The MSCL may be contacted for guidance.

The label has a white background with red letters and contains a space to record the equipment identification number. The optional “Functional Check Due Date” is completed by the User when appropriate.

8 JSC Form 743R

(Operator Certified Label)

MTE in this category is not calibrated by the MSCL, but is instead standardized prior to use, or on a periodic schedule, by the operator through comparison to a calibrated standard or reference material. Operational parameters will be certified to be within specified limits of tolerance. A validated procedure shall be used for each certification. This category will not be used to bypass the regular calibration requirements of metrology activity. An operator certified label will be attached to the instrument.

The label is white with red letters.

9 JSC Form 743S

(Operator Certified Tag)

Used to document Operator Certified events. A logbook or computerized record may be used in place of the operator certified tag. The User is to ensure the MTE is being used appropriately if in this status.

The tag is white with red letters.

e. RECORDS OF CALIBRATION

(1) Criteria for Accepting Calibration Reports

Calibration certification documents provided by calibration laboratories (MSCL, calibration-servicing components, and Outside Service Providers) shall include the following information for acceptance from the MSCL:

(a) title;

(b) identification of the calibration-servicing component, and the location where the calibrations were carried out, if different;

(c) unique identification of the calibration report;

(d) identification of the customer;

(e) identification of the calibration procedure used;

(f) description of, the condition of, and unambiguous identification of the item calibrated;

(g) date of performance of the calibration;

(h) calibration results with, where appropriate, the units of measurement;

(i) calibration results before and after adjustment or repair, if available;

(j) person authorizing the calibration report;

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(k) statement of measurement traceability;

(l) factors and conditions under which the calibrations were made that have an influence on the measurement results; and

(m) uncertainty of measurement, where appropriate, and/or a statement of conformance.

(2) Where a statement of conformance with specified calibration performance requirements and/or calibration procedure is provided, the extent of conformance shall be provided and included in the calibration records.

(3) Calibration Records and Retention

(a) The calibration-servicing components shall maintain individual records of measuring and test equipment and software where its use contributes to the results of the calibrations performed.

(b) Records of the calibration process shall be completed to attest to the correctness of the results, as appropriate.

(c) The records shall be sufficient to demonstrate the traceability of the measurements and reproduce the calibration results under conditions close to the original conditions.

Records of the calibration process demonstrate whether measuring and test equipment have satisfied the performance requirements specified.

(4) The records shall include the following:

(a) description and unique identification of the measuring and test equipment (manufacturer, model, nomenclature, serial number, etc.);

(b) identification of the calibration-servicing component;

(c) identification of the calibration procedures used;

(d) date on which the calibration was completed;

(e) as-found measurement performance condition of the equipment;

(f) calibration actions taken (adjusted, repaired, new value assigned, limited, de-rated, modified. etc.);

(g) calibration results and the as-returned measurement performance condition of the equipment;

(h) limitations of use;

(i) assigned calibration interval and;

(j) identification of calibration reports.

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(5) Generation, issuance, amendment and deletion of records shall be authorized and documented in addition to the reason for the amendment or deletion.

(6) MSCL Personnel shall retain all calibration records per JPR 1440.3.

f. APPROVED CALIBRATION-SERVICING COMPONENTS

MTE Users that have been approved by the JSC Calibration Program Manager as an approved calibration-servicing component (CSC) shall only calibrate user-owned instrumentation if all requirements of JPR 1281.11 can be satisfied. Specific instructions concerning procedures for CSC calibrations are found in the following sections of this JWI.

(1) Initial Calibration-servicing component Calibration

For MTE that has not previously been issued a calibration control number by the MSCL, the actionee cited below shall:

Actionee Step Action

CSC Personnel (1).a Complete a JF189 for MTE and send the JF189 to the MSCL for entry into the MSCL asset inventory database

MSCL

Personnel

(1).b Enter MTE information into the MSCL asset inventory database

MSCL

Personnel

(1).c Issue a calibration control number to MTE

CSC Personnel (1).d Affix the calibration control number to MTE

(2) Approved calibration-servicing components located on the property of JSC may be issued a documented block series of asset ID control numbers. The calibration-servicing component shall submit a JF189 to the MSCL indicating model, manufacturer, serial number, and description of MTE prior to the CSC placing item in to service and receive an electronic acknowledgement that the MTE information has been entered in the MSCL database.

(3) MTE Standards Calibration and Traceability

(a) MTE standards shall be calibrated by the MSCL or by calibration providers approved by the MSCL. MTE standards will have a valid MSCL calibration status label.

(b) Calibrations performed by a CSC shall have stated measurement uncertainties.

(4) Measurement Method Criteria

Calibrations conducted by approved calibration-servicing components shall be:

(a) Performed according to instructions and specifications on a valid TPS or WAD and

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(b) Verified or reviewed by CSC’s quality personnel to comply with the CSC’s quality requirement.

(5) Measurement Method Information Requirements

The instructions shall contain the following information as a minimum:

(a) Safety warnings and cautions (as applicable).

(b) Special laboratory environmental conditions required to assure measurements of required accuracy, temperature, humidity, vibration, cleanliness level, etc.

(c) Unit under test, ranges, and accuracies.

(d) List of calibration measurement standards required and a diagram of setups, if applicable.

(e) The actual operations listed in a series of sequential steps with applicable tolerances and measurement criteria identified.

(f) A record keeping form or data sheet to include identification of personnel performing calibration, condition of equipment before calibration (as found measurement data), final results, and other information pertinent to the specified equipment.

(g) Measurement calculations and data transfers are subject to appropriate checks.

Where computers or automated equipment are used to capture, process, manipulate record, or retrieve calibration data:

(i) software shall be documented and adequate for use;

(ii) procedures shall be established and implemented for protecting the integrity of data;

(iii) Computer and automated equipment shall be maintained to ensure proper functioning and provided with operating conditions necessary to maintain the integrity of calibration data.

(h) Provisions to prevent tampering between calibrations (when applicable).

(i) For systems composed of individual MTE, documentation should reflect the calibration of each individual item.

(j) Detailed instruction sequences as required to integrate calibration activities with operation of system when calibration is performed on installed equipment.

(6) Approved Calibration-Servicing Components Environmental Conditions

Calibration activities shall meet the following environmental conditions criteria:

(a) Laboratory facilities, calibrations areas, energy sources, lighting, temperature, humidity, and ventilation will be such as to facilitate proper performance of calibrations/verifications.

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(b) The laboratory environmental conditions in which these activities are undertaken will be specified.