70LGLY24RGLB00001-0001.pdf

70LGLY24RGLB00001

Dorm Management Services Amendment 0001

CONTINUATION:

A. The purpose of this amendment is to respond to contractor inquiries and are provided in a

QUESTION (Q) and ANSWER (A) format:

1. Q: PWS Section 1.8: Key Personnel for the PM and APM the resumes are required for the submission, could you please confirm those are the only two resumes required for the submission?

A: The PM, APM, Maintenance Manager and Quality Control Manager resumes are not required at proposal but will be required after award and approved by the CO/COR. See PWS Pg 73/74, 1.8.1, 1.8.2, 1.8.3.

2. Q: Technical Exhibit 1A: Technical Exhibit 1A provides historical information, to include the number of occupants by Fiscal Year. Would the Government please provide occupancy rates for each building or for single rooms and double rooms by building?

A: Note, numbers are skewed due to Dorm 102 not being operational in until

FY23.

FY-2020

Building Actual Beds Beds Total Beds Occupied Occupancy Rate

185 109,068 109,068 56,521 63.07% 186 109,068 109,068 65,392 61.41% 187 154,113 152,570 94,383 71.07% 102 143,472 143,472 0 .00% 270 81,984 81,984 47,452 65.04% 275 80,886 80,886 46,739 64.40% 277 85,278 85,278 48,891 64.02% 71 85,278 85,278 44,449 59.45% 95 52,704 52,704 28,663 54.48% 96 52,704 52,704 27,273 55.16%

FY-2021

185 135,438 128,186 109,724 86.04% 186 135,778 125,195 110,580 88.62% 187 145,152 134,548 116,598 89.08% 102 143,080 143,080 0 .00% 270 81,760 81,760 63,587 79.68% 275 80,665 80,665 65,918 81.90% 277 85,045 85,045 65,355 77.66% 71 85,045 85,045 62,264 75.16% 95 52,560 52,560 13,830 36.96% 96 52,560 52,560 16,658 35.78%

FY-2022

185 213,890 197,154 143,535 73.06% 186 213,890 195,259 139,491 71.82% 187 213,890 202,837 144,350 72.15% 102 143,080 143,080 0 .00% 270 81,760 81,760 60,579 75.05% 275 80,665 80,665 54,483 67.75% 277 85,045 85,045 60,133 71.25% 71 85,045 85,045 54,204 63.93% 95 52,560 52,560 4,879 9.31% 96 52,560 52,560 16,407 31.97%

FY-23

185 213,890 208,604 163,812 79.35% 186 213,890 210,418 159,777 76.74% 187 213,344 210,919 162,812 77.70% 102 144,752 144,752 0 .00% 270 81,760 81,760 64,258 79.45% 275 80,665 80,665 63,491 78.79% 277 85,045 85,040 58,069 69.07% 71 85,045 85,045 53,786 63.45% 95 52,560 52,560 12,679 24.14% 96 52,560 52,557 36,149 68.91%

3. Q: Solicitation: Will we need an allowance for our employees to purchase tools?

A: The Contractor shall provide all labor, supplies, materials, equipment, including safety and protective gear, repair parts, tools, equipment, planning, scheduling and coordination, training, licenses, permits, certificates, insurance, pre-employment screening, reports and files, management, and supervision necessary to perform dormitory custodial, desk clerk, locksmith, and maintenance services. See PWS Pg 70, 1.4.

4. Q: Solicitation: Maintenance - what does this entail? Minor repairs, switching air filters, or HVAC repairs? Appliance repairs?

A: See PWS Pg 114 5.8 Preventive and Routine Maintenance Requirements.

5. Q: Attachment 2C Custodial Housekeeping: IT Security training - Who is paying for this and how is it done? Is it an online course?

A: The Government will provide periodic and refresher training in accordance with FLETC policies on: Property Management, IT Security Training, FLETCnet, SASS, Environmental Compliance, Hazardous Waste Management, Active Threat Response, etc. at no cost to the Contractor. The Contractor shall ensure employees whose responsibilities are applicable to the training being offered shall attend scheduled training with no additional cost to the Government. See PWS Pg 97 & 98.

6. Q: Attachment 2C Custodial Housekeeping: Active Shooter Training - who is paying for this? Is this provided by the government? Is it an online course?

A: See question 5

7. Q: 7 Technical Exhibit + 5 + Deliverable + Submittals: Employee Uniforms - who is paying for these? Will the employees be issued any?

A: The onus is on the contractor to determine the appropriate uniform for its employees in accordance with Part 4, paragraph 4.6. and with CO/COR approval.

The Contractor shall furnish sufficient quantity of uniforms per Attachment 16

CBA.

8. Q: 7 Technical Exhibit + 5 + Deliverable + Submittals: Who is paying for the hazardous waste training? Will the government provide reimbursement?

A: See question 5

9. Q: 7 Technical Exhibit + 5 + Deliverable + Submittals: Who is providing the gas for the Contractor Vehicles?

A: The contractor is responsible for the gas in the contractor’s vehicles. See PWS Pg 70, 1.4.

10. Q: 7 Technical Exhibit + 5 + Deliverable + Submittals: Does Insect & Pest control include Bed Bugs? They can be hard to get rid of. Can we get more funding if we need it?

A: The Contractor shall provide all requirements necessary to provide household pest control services and exterminate insects and rodents in all areas performed in this contract. See PWS Pg 129-130, 5.22, 5.22.3.

11. Q: 7 Technical Exhibit + 5 + Deliverable + Submittals: If bed bugs are found, are we responsible for decontaminating the rooms? Would we offer anything to our employees that come into contact with this?

A: All areas shall be cleaned, sanitized, cleared of all refuse, and free of infestations of rodents and insects at all times. See PWS Pg 129, 5.22.

12. Q: Attachment 16 WD 2020-0018, Page 7 Section 2: Attachment 16 WD 2020-0018 Page 7 Section 2 states that the third shift differential is in Appendix 1-A. Appendix 1-A does not have this information. Will the Government please provide?

A: The applicable wage determination was provided at Attachment 16, Collective Bargaining Agreement (CBA) Wage Determination Number 2020-0018 (Revision 9).

Additional data is not available.

13. Q: Solicitation Attachments: Will the Government please incorporate the appropriate SCA Wage Determination for this area that is not the CBA?

A: The applicable wage determination was provided at Attachment 16, Collective Bargaining Agreement (CBA) Wage Determination Number 2020-0018 (Revision 9).

14. Q: Solicitation Part 6: Required Plans and Documents, Page 146: Does a Quality

Control Plan need to be included with the proposal as stated in Part 6 of the RFP?

A: All plans shall be developed and submitted to the CO for approval fifteen (15) business days after contract award. See PWS Pg 146 Part 6.

15. Q: AF 1449 SCHEDULE B CLIN XX12: What is the correct Plug-In amount for CLIN XX12 for the pricing periods in schedule B? $100,000.00 OR $1,130, 592.00 A: The correct amount is $1,130, 592.00. Pen & Ink correction to solicitation:

Change plug in number listed above each year from $100,000.00 to $1,130,592.00 at pages 2, 5, 8, 12, 15, & 18).

16. Q: Performance Related: How many total FTE's does the incumbent currently employ to support this effort? How many Facility Maintenance Personnel? How many Housekeeping Personnel? How Many Desk Clerk Personnel?

A: This is a performance-based requirement. The onus is on the Contractor to determine the skill mix and level of effort for this requirement.

17. Q: Performance Related: How many Vehicles does the incumbent currently use for performance of this contract? How many Trucks? How many Vans?

determine the vehicles needed for this requirement.

18. Q: Performance Related: Does the incumbent contract out Pool and cold tub Maintenance services? If so, who is the current service pool service contractor?

A: Pool Maintenance – ATP Pools and Spas, 5420 New Jesup Highway, Brunswick, GA 31523, Phone 912-223-0139.

19. Q: Performance Related: Can you provide a seniority category list for the incumbent employees covered by the CBA?

A: This is a performance-based requirement. The onus is on the Contractor to determine the skill mix and level of effort for this requirement. However, the following chart identifies current workforce broken down by seniority:

74% Up to 7 years 9% 8 -15 years 17% over 15 years 100%

20. Q: Performance Related: Can you specify if walkways, outdoor patios or any outdoor spaces are covered within this contract? If so, can you specify the spaces in narrative and visual format?

A: See PWS Pg 85-96 3.3 & 3.4. A visual format is not available.

21. Q: Performance Related: Can you provide a current inventory of the incumbent’s equipment?

determine the equipment needed for this requirement.

22. Q: Performance Related: Who is the incumbent using for pest control services?

A: Active Pest Control, 11 Glynn Avenue, Brunswick, GA 31520, 770-339-4500

23. Q: Can DHS provide the current staffing level?

A: This is a performance-based requirement. The onus is on the contractor to determine the skill mix and level of effort for this requirement.

24. Q: What are the operational hours for the custodial staff?

A: See PWS Pg 104, 5.2 Custodial Services.

25. Q: What is the breakdown of the flooring for Building 102, not included in the RFP?

A: See PWS Pg 91 Item b.

26. Q: What is the quantity of linen required for each room?

determine the supplies needed for this requirement.

27. Q: Is there industrial laundry equipment on site that can be used for Laundry Cleaning?

A: No.

28. Q: Is there a storage area on site for custodial supplies and equipment?

A: Yes, multiple locations as specified in the solicitation.

29. Q: Can you provide any historical data on consumables?

A: No.

30. Q: Are occupied rooms cleaned daily?

A: Occupied rooms are cleaned Monday-Friday, not on weekends and holidays.

Weekend cleaning must be approved by the CO. See PWS Pg. 104, 5.2.

31. Q: Provide different employees schedules and quantities.

A: See response to questions 17 & 20.

32. Q: Are Linen services located on site or is it brought in through outside vendor?

A: Linen services (to include linen and needed laundry service) are provided by outside vendors. Terry & linen service: Resort Services Inc (RSI), Post Office Box 295, Bluffton SC 29910, (843) 757-3701; Spreads, blankets, shower curtains cleaning service: Golden Isles Linen Service, 5071 Blythe Island Hwy, Brunswick

GA 31520, (912) 262-6567.

33. Q: Linens changed frequency per bed. Current estimated amount on hand.

A: See PWS paragraph 5.3.1,b for frequency. Estimate is not available.

34. Q: Towel Usage Estimate quantities on hand.

A: Not available.

35. Q: Pool Towel Estimate quantities on hand.

A: Not available

36. Q: Bins for Linens and Towels will they stay or do we purchase? Are they property of Base or Vendor?

A: Contractor Furnished Equipment (CFE).

37. Q: Who negotiates the CBA with Union for FLETC?

A: The awarded Contractor negotiates the CBA between the Union & Contractor, not for FLETC.

38. Q: Frequency of occupied room for cleaning?

A: Occupied rooms are cleaned Monday-Friday, not on weekends and holidays.

Weekend cleaning must be approved by the CO.

39. Q: Are linens property of base?

A: No. See response to question 33.

40. Q: Are towels property of base?

41. Q: Is linen service owned and maintained on site or is outside vendor being utilized?

42. Q: Carport status?

A: The Government does not understand the question – Carport is the structure covering the PTAC wash station. See PWS Pg 96, 3.4.

43. Q: Suggested Building Maintenance or Scheduling Software that current staff and base employees are familiar with. What is currently in use?

A: No suggested sources, no information on incumbent contractor provided software.

44. Q: Frequency of cleaning each pool? Form does not specify Daily, Weekly, Monthly.

A: See PWS Pg 136 & 137, 5.29.2.

45. Q: Is there currently a certified pool technician with current vendor? Required?

A: There is no certified pool technician on current vendor staffing. Pool service is subcontracted to an outside vendor. See response to question 19.

46. Q: Is a Maintenance Manager required as key personnel? There is a discrepancy as a

Maintenance Manager is not a requirement on page 68, 3052.215-70 Key Personnel or facilities (DEC 2003), but is a requirement on page 74, section 1.8.3.

A: The PM, APM, Maintenance Manager and Quality Control Manager resumes are not required at proposal but will be required after award and approved by the CO/COR. See PWS Pg 73/74, 1.8.1, 1.8.2, 1.8.3. Key personnel clause is corrected to add Maintenance Manager.

47. Q: Section 3.3., page 93-95: Can historic pool and Cold Tub maintenance records please be provided?

A: None available

48. Q: Section 3.3., page 93-95: What are the seasonal expectations regarding start-up/opening and ongoing maintenance?

A: Pools are open and maintained year-round.

49. Q: Section 3.3., page 93-95: Are there any restrictions or guidelines for when service, maintenance and/or repairs should be conducted?

A: Yes. See PWS Pg 136 & 137, 5.29.2.

50. Q: Section 3.3, page 93-95: Are there any historical issues or common problems that need specific attention?

A: None available

51. Q: Section 3.3, page 93-95: Are there any specific response time requirements for critical repairs?

A: Yes. See PWS Pg 136 & 137, 5.29.2

52. Q: Section 3.3., page 93-95: Are there performance metrics used to assess service quality?

A: See Technical Exhibit 2 Items 19 – 28.

53. Q: Section 3.3., page 93-95: Are there contractor requirements for notifying users about service interruptions?

A: See PWS Pg 136 5.29.1.

54. Q: Page 152: Section 6.11 follows section 6.9. Is there a section 6.10?

A: This was an error – there is no Section 6.10.

55. Q: Section 5.3, page 105: Will there be a janitorial closet available for storage of supplies and materials needed to meet the custodial requirements?

A: See PWS Pg 85-96 3.3 & 3.4.

56. Q: Section 5.22.4A, page 130: “The contractor shall inspect the premises to locate any infestation and provide treatment to eliminate any existing problems during the first month of the contract.” Wood destroying organisms such as termite can be an expensive service.

Would this be considered to be reimbursable by the government if any areas are needing this service? Also, can the government provide the last time building was inspected for wood destroying organism and results of inspection?

A: The incumbent is responsible for inspecting the premises during March 2024. See PWS Pg 130, 5.22.4, a. & b.

B. Proposal due date remains January 2,2024, 1430 E.T.