70B02C19R00000013-A0004_SF+L_Section.07.24.2019.V5.1.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

PAGE OF PAGES

3. EFF. DATE 5. PROJECT NO. (If applicable)2. AMENDMENT/MODIFICATION NO.

7. ADMINISTERED BY (If other than Item 6) CODE

FACILITY CODECODE

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR(Number, street, county, State & Zip Code)

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

1. CONTRACT ID CODE

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended. Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES Such as changes in paying office, appropriation date, etc. ) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103 (b).

E. IMPORTANT: Contractor

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

ORDER NO. IN ITEM 10A.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) copies to issuing office.

4. REQUISITION/PURCHASE REQ. NO.

A0004 07/24/2019

DHS - Customs & Border Protection Department of Homeland Security 1300 Pennsylvania Ave, NW

NP 1310

Washington DC 20229

DHS - Customs & Border Protection Department of Homeland Security 1300 Pennsylvania Ave, NW

NP 1310

Washington DC 20229

70B02C19R00000013

05/13/2019

1 26 is required to sign this document and return is not

PREVIOUS EDITION UNUSABLE STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

16B. UNITED STATES OF AMERICA 16C. DATE

SIGNED

15B. CONTRACTOR/OFFEROR 15C. DATE

SIGNED

BY

(Signature of Contracting Officer)(Signature of person authorized to sign)

15A NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

See continuation page for description of amendment.

X

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SOLICITATION, OFFER AND AWARD OF CONTRACT - Continuation

1. THIS CONTRACT IS A RATED ORDER UNDER

DPAS (15 CFR 700)

2. SOLICITATION/ AMENDMENT/AWARD

70B02C19R00000013 A0004

3. EFF.DATE 4. REQUISITION/PURCHASEREQ.NO. PAGE OF PAGES

2 26

I. The purpose of Amendment A0004 to RFP 70B02C19R00000013 is to update Section L and to provide revised solicitation documents as required.

II. Clause L.15 GENERAL INSTRUCTIONS FOR THE PREPARATION OF PROPOSALS (OCT 2008) (MODIFIED) Section 4.3 Step 2 – Written Proposal, Volume II – Business and Management Information Cost/Price is modified as follows:

1. J-5H Travel and Other Direct Cost has been corrected to read J-5H Repairs and Services.

2. 5.1 Volume Content – The following sentence has been added:

The Prime Offeror(s) shall also provide supporting cost/price documentation, in the same format as specified in this section, for each subcontractor. Subcontractors may submit proprietary data directly to the CO in a separate, sealed envelope.

3. 5.1 Volume Content, Section 4: Cost Reimbursable (CR) CLINs – subsection b. has been added: In a written statement each offeror shall identify their indirect burdens that will be applied to the cost-reimbursable lines during contract execution.

4. 5.3 Cost/Price Proposal Instructions:

The following sentence has been deleted:

All travel must show the specific detail, if known (i.e., number of days, locations, number of personnel, etc.).

The following sentence has been added:

Provide your cognizant DCAA and DCMA points of contact to include name, email address and phone number.

The following sentence has been relocated from 5.3 Cost/Price Proposal Instructions, Section 2 – Firm Fixed Price CLINs - Contract Prices for FFP CLINs and Section 3 – Cost Plus Fixed Fee CLINs - Cost Price for Integrated Logistics Support (ILS) Repairs/Services and Major Subcontractors CLINs: The Government understands that pricing out-years with accuracy given the potential changes that may be required on an annual basis will be difficult. As such, Offerors are requested to price the Base Year requirements and apply an escalation factor of 2.5% to each out-year.

*Note* Offerors are informed that the 2.5% escalation is applied for evaluation purposes.

During actual contract performance the applicable Wage Determination and Collective Bargaining Agreement will be incorporated for each contract period.

5. 5.3 Cost/Price Proposal Instructions, Section 2: Firm Fixed Price (FFP) CLINs Specific Instructions for FFP CLINs – The following sentence has been deleted:

Escalation shall not be proposed for any contingency to cover increased costs for which an adjustment is provided under FAR 52.222-43, Fair Labor Standards Act and Service Contract Act-Price

Adjustment (Multiple Year and Option Contracts).

07/24/2019

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6. 5.3 Cost/Price Proposal Instructions, Section 3: Cost Plus Fixed Fee (CPFF) CLINs

a. Contract Price for Depot CLINs (CPFF) – The last sentence is rewritten to delete the requirement that a CBP DLM even and OGA event have the same price:

For pricing, an OGA DLM event is the same as CBP DLM event.

7. Section 5 – Proposed Cost/Price:

d. Subcontract Pricing – Rewritten as follows:

Present the results of the subcontractor cost/price analysis to determine reasonableness required by FAR 15.404-3(b) in the table L.1 and also provide a copy of the prime’s Subcontract Cost or Price Report.

III. CBP is providing an updated Section J - Attachment J-14. No content revisions have been made. This update is to remove unused/blank pages from the document provided in A0001. Blank pages 37 through 49 are removed. CBP is also providing additional information for items starting on page 24 – those items are located in Greenville, SC.

IV. Revisions were made to Section J - Attachment J-5.

V. Clarification is provided that resumes are to be submitted with the Staffing Plan.

Except as noted above all other terms and conditions of the RFP remain unchanged.

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TABLE OF CONTENTS

SECTION L INSTRUCTIONS, CONDITIONS, & NOTICES TO OFFERORS

L.15 GENERAL INSTRUCTIONS FOR THE PREPARATION OF PROPOSALS (OCT 2008) (MODIFIED)

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SECTION L INSTRUCTIONS, CONDITIONS, & NOTICES TO OFFERORS

L.15 GENERAL INSTRUCTIONS FOR THE PREPARATION OF PROPOSALS (OCT 2008) (MODIFIED)

Each offeror's proposal submitted in response to this solicitation shall be prepared in two volumes: Volume I - Technical and Volume II - Business Management Information – Cost/Price Proposal. Each of the parts shall be separate and complete in itself so that evaluation of one may be accomplished independently from evaluation of the other.

Offerors are required to submit sufficient information concerning all evaluation factors to enable Government personnel to fully assess the capabilities of the Offeror to perform all requirements. The proposal must be sufficient in detail and scope to enable evaluation and provide the evaluators a clear understanding of the Offeror’s approach, expertise, experience and capability as required by the solicitation. Proposals shall clearly and convincingly demonstrate that the Offeror has a thorough understanding of all requirements and associated risks; is able, willing, and competent to devote the resources necessary to meet all requirements; and has valid and practical solutions for all requirements and potential risk areas.

The Offeror shall not alter or rearrange the solicitation. The burden of proof for all substantiation within the proposal rests with the Offeror. Offerors are advised that the Government may incorporate any part of the Offeror’s proposal deemed beneficial to the Government into the final contract. With the exception of Small Business Subcontracting Plan/Small Business Goals; Volume 2 Cost/Price, and Volume 1 Executive Summary, no cost or price information, (e.g., dollar values and/or hourly rates) shall appear in any other volume. Alternate proposals are not acceptable.

In presenting material in the proposal, the Offeror is advised that quality of information is more important than quantity.

Clarity, brevity, and logical organization shall be emphasized during proposal preparation. It is the responsibility of the Offeror to present enough information to allow the various work efforts, support, and management approaches, as well as Cost/Price, to be meaningfully evaluated without discussions. Unsubstantiated statements that the Offeror understands, can or will comply with the specifications, or paraphrasing the requirements or parts thereof are considered inadequate and may render a rating of unsatisfactory.

Proposals must be prepared in accordance with these instructions and provide all required information in the format specified. The required format is designed to ensure submission of information essential to the understanding and comprehensive evaluation of the offeror's proposal.

The Offeror shall include any data necessary to illustrate the adequacy of the various assumptions, approaches, and solutions to problems. There is no need to repeat information in more than one volume. The detailed information must be included in the most logical place and summarized and referenced in other areas if an overlap exists. Unnecessarily elaborate brochures or other presentation materials beyond that sufficient to present a complete and effective proposal is neither necessary nor desired.

Failure of a proposal to comply with these instructions may be grounds for exclusion of the proposal from further consideration.

Throughout these instructions, Offeror is defined as the prime contractor with its CAGE code identified in Block 15A on Standard Form (SF) 33, Solicitation, Offer, and Award. The following entities are defined as principal entities: (a) the prime contractor; (b) Joint Venture Team Members; and (c) other entities that perform at least 15.00% of the proposed total cost/price for the contract costs. “Critical Subcontractors” are subcontractors that perform a critical technical function in the performance of the resulting contract. For this solicitation, the following items are critical functions: Engine, Propulsion and Depot Level maintenance on aircraft. For evaluation purposes, only principal entities and critical subcontractors will be used in the corporate experience evaluations.

1.0 PROPOSAL FORMAT AND SUBMISSION

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Written proposals must be formatted using a Time New Roman 12 point (pt) normal font (no reduction permitted), single-spaced with 1-inch margins all around, and formatted to standard 8.5” x 11” paper. All pages shall be numbered with section and page numbers. Graphs shall be presented in no smaller than a 10 pt font and shall contain a grid that allows values to be read directly from the graph to the same accuracy that a 10” x 10” x ½” grid provides. Graphic resolution shall be consistent with the purpose of the data presented.

1.1 Electronic Proposal Media

The offeror shall submit electronic volumes of its proposal compatible with the operating system and applications defined below. The offeror shall provide the electronic proposal in the same format as the written proposal. Volume I – Technical.

Volume II – Business Management Information – Cost/Price.

The proposals will be accessed utilizing the Microsoft (MS) Windows 7 or higher Operating System. Each submittal by the offeror shall contain a copy of the proposal in Microsoft Office 2010 or later Applications (e.g. Microsoft Word, Microsoft Excel, and Microsoft PowerPoint). Do not submit proposal using Microsoft Project. Use of other application software for submission of proposals is prohibited except where specific instructions for non-PDF or Microsoft Office 2010 applications are provided.

The Proposal Structure table identifies the number of copies of the proposal the offeror shall submit.

If a discrepancy exists between the original paper copy of the proposal and the original electronic copy, the original electronic copy shall take precedence.

1.1.1 Hyperlinks

Offerors may use hyperlinks within and among proposal volumes. However, there shall be no links from any other volume into any portion of the proposal that contains cost/price information.

1.1.2 Virus Free Electronic Submission

Offerors are responsible for ensuring that its electronic proposal is virus free. The offeror shall certify, in its proposal cover letter, that all electronic proposal information delivered throughout the evaluation (e.g. original proposal submission, responses to evaluation notices, Final Proposal Revisions) has been or will be checked for viruses and certify that its files are/will be virus free. The offeror shall specify the software, version, and virus definition used/that will be used to check the data. Use of Kaspersky Lab and Other Covered Entities is prohibited. See Federal Acquisition Regulation 4.20.

1.1.3 Multimedia

The offeror shall not embed sound or video (e.g., MPEG) files within the proposal submission.

2.0 PROPOSAL CONTENT AND VOLUMES

The offeror shall present its proposal information in a manner that facilitates a one for one comparison between the information presented and these proposal instructions. Proposal information must be structured such that its paragraph numbers/letters correspond to the proposal instructions paragraph numbers/letters, although the offeror may add lower tier subparagraphs.

Each volume and annex of the proposal shall be submitted as electronic copies as specified in Table L-1 (Proposal Structure). The offeror shall submit all paper and electronic copies of the proposal to the address provided in Section 3.0 (Submission and Packaging). Maximum page counts for each volume, if any, are also specified in Table L-1 (Proposal Structure). The title and table of contents pages, are not included in the maximum page count.

Cost/price information, (e.g., dollar values and/or hourly rates) shall not be included in any areas other than the Executive Summary, Small Business Subcontracting Plan/ Small Business Goals; and Volume II Business Management Information

- Cost/Price.

3.0 PROPOSAL SUBMISSION AND PACKAGING

All Proposals shall be UNCLASSIFIED.

3.1 PROPOSAL SUBMISSION

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For proposal validity information, see Block 12 of Standard Form 33 (Solicitation, Offer and Award) of the solicitation.

Clearly mark all packages with the solicitation number. The submission date for all Volumes shall be no later than the date and time specified in Block 9 of Standard Form 33 (Solicitation, Offer and Award) of the solicitation.

Method of delivery, such as by hand, United States Postal Service or commercial carrier, should be coordinated with the Contracting Office and/or contract specialist listed below. P3 Contract Specialists e-mail address is: P3Maintenance1@cbp.dhs.gov.

Paper copies of the proposals shall be submitted using the address provided below:

For USPS/FEDEX/UPS/DHL/etc. Delivery:

U.S. Customs and Border Protection Office of Acquisition Procurement Directorate Attention: [Bartek Chwalek or Caitlin Jenkins] 1300 Pennsylvania Avenue NW

NP 1355N

Washington DC 20229

For HAND/COURIER Delivery:

U.S. Customs and Border Protection Office of Acquisition Procurement Directorate Attention: [Bartek Chwalek or Caitlin Jenkins] 1331 Pennsylvania Avenue, N.W. Suite 1355N (National Place Building) Washington, DC 20229

3.2 PROPOSAL PACKAGING

The offeror shall package the proposal volumes identifying its contents by including a packing slip detailing each volume/annex number and title, and copy number. The outside of the carton shall be plain and shall contain only pertinent shipping /mailing information. The inside carton shall be stamped or marked ― For Official Use Only; and Source Selection Information – See FAR-2.101 and 3.104, marked for the intended recipient in 3.1 (Proposal Submission).

3.3 CHANGES TO SOLICITATION

For any changes and additional information to the solicitation please go to website:

https://www.fbo.gov/

Search the database for solicitation number 70B02C19R00000013.

4.0 SPECIFIC INSTRUCTIONS

The Government intends to conduct the evaluation process in two (2) Steps. Participation in Step 1 is a mandatory part of this acquisition. Failure to participate in Step 1 will preclude further consideration of the offeror’s proposal. Step 2 submissions will not be accepted from any offeror who has not completed Step 1.

Proposal Structure

Volume Number

Volume/Annex Title

Maximum Time Limit /

Pages

Paper Copies Required

Electronic Copies

Required STEP 1 - Advisory. This step requires an oral presentation and a written submission (Volume I). Details are outlined below.

I ORAL PRESENTATION MATERIAL

(PowerPoint)

N/A N/A 1 Electronic Copy

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Volume Number

Volume/Annex Title

Maximum Time Limit /

Pages

Paper Copies

Required

Electronic Copies

Required

I

ORAL PRESENTATION

Up to 7 hours

N/A N/A

STEP 2 - Evaluation of Written Proposals and Selection. This step requires further written submissions (Volumes I and II). Details are outlined below.

EXECUTIVE SUMMARY

25 pages

(max page number does not include templates)

1 Original 1 Electronic Copy

STAFFING PLAN

See Section J for template plus 25 pages maximum

1 Original 1 Electronic Copy

I TRANSITION PLAN 25 pages 1 Original 1 Electronic Copy

I CORPORATE EXPERIENCE 25 pages 1 Original 1 Electronic Copy

I QUALITY CONTROL 35 pages 1 Original 1 Electronic

II

COST/PRICE

See Section J for template plus 40 pages

(max page number does not include Section 6 - Financial Capability and Accounting

System)

II SMALL BUSINESS

SUBCONTRACTING PLAN

25 pages

Proposal Timeline

Proposal Event Timeline RFP posted on FBO N/A Offerors’ RFP questions due 7 calendar days after RFP posting on FBO Offerors’ Notification of Intent to participate in oral presentations due

5 business days after CBP’s response to offerors’ questions are posted on FBO

CBP provides oral presentations information to offerors

5 business days after the receipt of Notification of Intent from offerors

Step 1 - Oral Presentations Approximately 7 weeks after RFP issuance oral presentations timeline:

• Offeror provides oral presentation materials (PowerPoint) to

CBP

14 calendar days after CBP provides oral presentation information to offerors

At least 24 hours before offeror’s scheduled presentation time

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• Offeror provides team names and presentation roles to CBP

• Arrival

• Presentation including Advance

Questions

• On the Spot Questions provided to the offeror

• On the Spot Questions presentation to CBP

• Lunch Break

• Clarification questions from CBP

• Conclusion of oral presentation

At least 15 minutes before the assigned scheduled time

120 minutes provided to the offeror for the presentation

60 minutes provided to the offeror to prepare answers

60 minutes provided to the offer for presentation to CBP

60 minutes lunch break

120 minutes provided for clarification questions

CBP issues Advisory Notification to all offerors who participated in Step 1 – Oral Presentations

N/A

Step 2 – Written Proposal due 30 calendar days after receipt of the Advisory Notification

4.1 Step 1 - Oral Presentation

Oral Presentation shall address Section 1 – Program Management, Section 2 – Material Management / Inventory Control and Aircraft Maintenance, Section 3 – Risk Identification, Section 4 – Advance Questions. Through the oral presentation, the Government intends to gather an understanding of the offeror’s proposed solution and its capabilities to meet the Government’s requirements for P-3 Aircraft maintenance as it relates to the PWS. The Government will present the offeror with two on the spot questions. The offeror shall be prepared to address any area of the PWS. The oral presentation will cover Factor 1.

1. Preparing for the Oral Presentation.

a. An offeror shall notify the Contracting Officer of its interest to submit an offer within five business days after CBP’s response to offerors’ questions are posted on FBO. All notifications of an offeror’s intent to submit an offer shall be accomplished as follows:

i. Offeror shall forward the “Intent Notification” email to p3maintenance1@cbp.dhs.gov.

ii. Offeror shall include “Intent Notification” in the Subject line.

iii. Offeror shall provide name of offeror, address, and point of contact (email and phone number) with whom it wishes CBP to coordinate the oral presentation schedule.

iv. NOTE: Telephone notifications will NOT be accepted.

No later than five business days after receiving the offeror’s notification of intent, the Contracting Officer intends to contact the offeror’s POC to provide the date and time of the oral presentation. Subsequently, CBP will provide written confirmation of the date and time scheduled for the offeror’s oral presentation in an email to the POC.

Location and building access instructions will be provided at that time. Oral presentations will be held in person at a specified location in the Washington, D.C. metropolitan area. The Government will not pay for any travel costs associated with the oral presentation.

b. The oral presentations will start approximately four (4) weeks after RFP issuance. The offeror will be scheduled through a random selection process. Requests to reschedule will be at the discretion

9 of 26 70B02C19R00000013 A0004 mailto:DCSS@cbp.dhs.gov of the Contracting Officer.

2. Conducting the Oral Presentation.

a. Arrival. The offeror shall arrive at least 15 minutes before the assigned scheduled time for processing and accessing the building. A CBP representative will escort the presenters to the appropriate location. Presentations must begin promptly at the time assigned by the Government.

b. Presenters. The offeror’s presentation team is limited to 6 individuals, four of whom must be current employees of the offeror (2 may be subcontractors or consultants). At least one of the persons intended to function as key personnel shall participate in the oral presentation. An individual shall not participate in more than one offeror's oral presentation. All individuals participating in oral presentations will be required to sign a non-disclosure agreement.

3. Presentation.

a. Each offeror will be provided two sets of questions or scenarios. The first set is contained under the heading “Advance Questions”. The second set of “On the Spot Questions” will be provided the day of the oral presentation. For those questions received the day of the presentation, offerors will be given one hour of preparation time after the oral presentation.

4. Time.

a. Oral presentations will be limited to six hours, broken down as follows:

i. Presentation (120) Minutes) - The offerors will have 120 uninterrupted minutes to conduct a presentation on all tasks, as well as addressing the questions and scenarios provided in advance.

The offeror shall discuss how its collective corporate experience is related to the PWS. The offeror shall discuss the information identified below.

ii. On the Spot Questions (120 minutes) – In addition to the pre-released Advanced Questions, the Government will provide a second set of prepared questions on the day of the presentation. The presenter will have 60 minutes to prepare and 60 minutes to present the response.

iii. Break for Lunch (60 minutes)

iv. Clarification Questions (up to 120 minutes) – If needed, the Government will be allowed up to 120 minutes to ask any clarification questions of the offeror.

Oral Presentation Rules of Engagement. The Contracting Officer may issue guidelines for the conduct of the oral presentation. The following initial guidelines are provided for the benefit of offerors:

a. Offerors shall submit Presentation team names and their proposed roles in the P-3 Aircraft Maintenance project to P3Maintenance1@cbp.dhs.gov at least 24 hours before offeror’s scheduled presentation time. Presenters shall not bring, and are forbidden to use, electronic equipment of any kind while at the presentation site (no laptops, tablets, phones, etc.).

b. Offerors shall submit any written oral presentation materials via email to p3maintenance1@cbp.dhs.gov at least 48 hours before the scheduled presentation time.

c. The Government will provide a conference room and a table of sufficient size to accommodate the offeror’s six personnel.

d. The Government will provide paper and markers for use during the allotted preparation time for the On the Spot Question as well as during the main oral presentation.

e. The offeror’s presenters shall not ask questions of the Government evaluators. There shall be no sidebar interactions between offeror and Government personnel.

f. The offeror shall not make any statement that contradicts or changes any text in its written submission. In answer to any clarification question the Government might ask, the offeror shall not make any statement that contradicts or changes anything it previously said.

g. The Government reserves the right to video or audio record the oral presentations.

h. No exchanges or discussions between evaluators and presenters will be permitted during the preparation and presentation times.

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Failure to participate in the Oral Presentation (Step 1) precludes participation in Step 2. Written proposals will NOT be accepted from any Offeror who does not participate in Step 1.

Presentation Requirements. Offeror shall discuss the information identified below:

Section 1: Program Management

At a minimum, address the following:

• Substantiate how the organization structure can efficiently and effectively perform the contract and how the proposed approach provides an effective process to manage cost, schedule, and performance;

• Describe the lines of authority, the levels of responsibility and the communication approach from site manager to shop supervisor level; between labor/skill categories and site management, and the Government;

• Describe the vision for handling administrative and human resource (HR) issues;

• Describe the approach to managing the Collective Bargaining Agreement (CBA) for this solicitation. To include:

(1) Daily management and resolution of union grievances;

(2) Plan to negotiate the CBA, including a narrative of impact on contract costs, relation to the management approach and for flexibility of workforce operating hours; and

(3) Strike contingency plan.

• A clear understanding of the overall requirements for the appropriate labor and skill categories;

• Describe the management approach to organize and manage a workforce at the Operational Sites, during detachment operations, and during potential surge requirements:

• The offeror’s proposal for a sound and realistic approach for obtaining, training, and retaining qualified personnel to fulfill proposed positions, and meeting all contractual requirements;

• The offeror’s plan to staff the areas, including the resources and expertise to assist in resolution of technical issues/problems. The offeror shall provide an organizational structure that demonstrates the work to be performed by the staff:

• The offeror’s shall demonstrate their rationale for selection of Key Personnel stated in the PWS

• The Offeror shall demonstrate the suitability of the Program Manager and Deputy Program Manager for their respective position based on demonstrated leadership; demonstrated experience in performing work similar in size, scope and complexity to their proposed duties and responsibilities in the PWS; and qualification (e.g.

education, certification, licenses) as presented in the resumes.

• Offeror shall demonstrate and provide specific examples to support implementation of their proposed maintenance capability and processes to ensure consistency in Quality, Configuration Control, Statistical Analysis, and Performance Measures;

• The Offeror’s understanding of the requirement for meeting storage and facility/space needs, as it relates to and meets the operational performance of the PWS;

• The Offeror’s understanding of an aircraft maintenance Technical Library and the Offeror role in maintaining the Library;

• Describe any innovation and efficiencies gained from the Offeror’s management approach;

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• Identify any anticipated problems and risks associated with the approach and provide an explanation of the proposed solution.

• Meeting, understanding, and implementing DHS and CBP Personnel, Physical and IT Security policy, regulations and directives; Operational Sites Security policy; and Federal and State laws and regulations as it relates to the performance of this PWS;

• The Offeror’s understanding of the Government oversight positions: Designated Agency Representative (DAR); and their role in the operational performance of the contractor;

Section 2: Material Management/Inventory Control and Aircraft Maintenance

• Describe the management approach and desired government interactions to ensure sustainability of the material management and Inventory Control of this contract as it relates to P-3 aircraft obsolescence management and diminishing manufacturing sources and material shortages;

• Demonstrate the ability to logistically support the complex operations of Material Management as it relates to this PWS; discuss how parts with Force Activity Designator (FAD) 02 will be managed;

o Inventory Control o Time to Order o Time to Deliver o Shipping to Forward Deployed Locations o Working with Government Bill of Lading

• Demonstrate a clear understanding of the requirements for In-House Repair (Major); approach for managing In- House Repair (Major); the impact to cost, schedule and performance as it relates to the PWS and meeting the Operational Performance Metric;

• Understanding of the Federal and State regulations related to acquisitions, procurement, transportation and commerce;

• The Offeror’s proposal for a sound and realistic approach for Engine and Propulsion depot repair to meet the operational performance of the PWS;

• Demonstrate the capability to induct a CBP or Other Government Agency (OGA) P-3 at time of award for Drop-In, Depot Level Maintenance (DLM), and/or aircraft modifications; demonstrate hangar space, tooling, personnel and storage;

• Demonstrate a clear understanding of the Technical Requirement Document (TRD) for Depot Level Maintenance;

identify any impacts to schedule, cost and performance; to meet the CBP Depot Level Maintenance induction schedule as prescribed by the Government (Appendix 1.7.19) i.e. Hangar Space, tooling, and storage and outlined in the PWS:

• Demonstrate a clear understanding of Drop-In Depot support and the impact on site operational performance;

• Demonstrate a clear understanding of the Organization Level Maintenance requirements at the Operation sites for scheduled and unscheduled maintenance, In-house repair - Minor, personnel, tooling, parts and equipment to meet the annual flight hour projection (Appendix 1.7.7);

• Offeror’s proposed approach to handling corrosion control; an understanding of the CBP implemented inspections; Operational site policies and the impact these inspections, and polices have to the schedule;

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• Demonstrate a clear understanding of the maintenance requirements and the contractor’s role in maintaining, storage and accountability for the radar and other sensor equipment on the CBP P-3 aircraft;

• The Offeror’s understanding of scheduled maintenance for GFE at Forward Deployed Location;

• The Offeror’s understanding of meeting the 90% Operational Performance Metric and the quarterly performance metric for incentive fee.

Section 3: Risk Identification

The Offeror shall identify the risks and mitigation plans associated with the Management Approach, Manning Approach, Quality Control and Transition/Phase-in Plan. Describe the system for maintaining and using trend data and describe how it is to be used for accomplishing risk management.

Section 4: Advance Questions

• You received an Ready For Issue (RFI) part as Government Furnished Equipment (GFE), however you notice the part had a repair, you refer to the manual and notice that the type of repair completed did not match the manual.

How does the Offeror’s management approach balance the mission accomplishment while minimizing Aircraft Waiting Maintenance (AWM)?

• You are deployed to a forward locations and the CBP crew has a discrepancy on an engine. Troubleshooting the discrepancy, maintenance determines that they need to cannibalize a part from the RFI spare engine. What is your procedure for making that former RFI spare engine RFI once more?

• The Government has inducted an aircraft, for Depot Level Maintenance (DLM). You issue out the required 90 day report and you have outlined several issues that will push out the schedule beyond the contract pre-negotiated number of days. Describe how your company would adjust to limit the impact on the Government.

• Have you supported a federal client where you have helped to mature their maintenance lifecycle support to the extent of enabling efficient, repeatable and predictable operations while dealing with continuous obsolescence issues, funding restriction and increasing operational demand? If so, how?

• The Government has a need to support a surge operation. Site A, is the lead however Site A does not have correct mix of employees to support the Surge. How would you handle this situation? Site A, is covered by a CBA.

• You have a Lead Mechanic assigned to repair a discrepancy. They complete the repair and are awaiting Quality Assurance (QA) to approve. Mechanic #2 over-heard the Lead Mechanic talking about the repair and disagrees with the process conducted to complete the repair by the Lead Mechanic. Explain your company’s process for handling this situation. In addition, explain how your company process relates to driving a continuous improvement in operational safety.

4.2 ADVISORY NOTIFICATIONS

After all oral presentations have concluded, Offerors will receive an Advisory Notification in writing either that it will be invited to participate in the resultant acquisition or, based on the information submitted, that it is unlikely to be a viable competitor. The agency shall advise respondents considered not to be viable competitors of the general basis for that opinion. The agency shall inform all respondents that, notwithstanding the advice provided by the Government in response to their submissions, they may participate in the resultant acquisition. The intent of this distinction is to minimize proposal development costs for those Offerors’ with little or no chance of receiving an award. In making a decision to proceed regardless of being advised not to continue, an Offeror should note that the Oral Presentation is the most important factor in the overall evaluation (See Section M, M-7 Relative Importance of Evaluation Factors).

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Advisory notifications do NOT result in the setting of a competitive range. With the exception of the general basis stated above, no information underlying or related to the Government’s advisory notification will be provided to any Offeror until after contract award. Further, since the oral presentations will be completed before moving to the next step, in the event the Government enters into discussions, there shall be no discussion questions or evaluation notices related to the oral presentations. The Offeror will NOT have an opportunity to address any weaknesses, significant weaknesses, errors, deficiencies, or omissions related to its oral presentation.

4.3 STEP 2 – WRITTEN PROPOSAL

(a) Requirements. This step requires written submissions of the following documents within 30 days of receiving the Advisory Notice from the Government:

Volume I

SF 33

Executive Summary Staffing Plan Transition Plan Corporate Experience Quality Control Plan

Volume II Cost/Price Small Business Subcontracting Plan

(b) Instructions for Written Submissions

Each written submission shall be provided as one paper copy and one electronic copy. The paper copy shall be submitted per the instructions in Section 3.1, Proposal Submission. Each offeror shall submit an electronic copy of your proposal to Caitlin Jenkins at P3maintenance1@cbp.dhs.gov using WinZip software no later than thirty days after receipt of the advisory notification.

In an effort to improve electronic submission security, all documents shall be submitted using a password protected WinZip file. The WinZip password shall be submitted in a separate email. Submission deadline applies to both emails – the WinZip file email and the password email.

There is not a character length, mixed case, or any other requirement imposed on your password.

In the body of the e-mail, the Offerors shall include the following information:

Name of Offeror.

Email contents/list of attachments.

Offeror Point of Contact (name, phone number and email address) for any questions regarding submission.

Cover Page: The first page of each volume shall be a cover letter (letter of transmittal) prepared on the Offeror’s letterhead stationery. The cover letter shall identify all enclosures transmitted and shall be used only to transmit the proposal and shall include no other information. The cover page shall be in accordance with FAR 52.215-1, paragraph (c)(2). However, the cover page is not required for the Excel (.xlsx) Pricing Spreadsheet submission.

Signed Proposal: This section will consist of one (1) originally executed copy of Standard Form 33 (with Blocks 12 through 18 completed).

The Standard Form 33, Solicitation, Offer and Award, (SF 33) is being used for this solicitation. This form is used by the Government as a Request for Proposal. Upon submission by the offeror it becomes the offeror's proposal. As such it is an "offer" which can be unilaterally accepted by the Contracting Officer and awarded on said SF 33. The Contractor's offer and the Government's acceptance form the contract. Therefore, the following points must be strictly adhered to by the offeror in submitting the proposal.

14 of 26 70B02C19R00000013 A0004 mailto:P3maintenance1@cbp.dhs.gov

The SF33 shall be executed by a representative of the offeror authorized to commit the offeror to contractual obligations. The authority to sign a proposal, but not an offer, subject to unilateral acceptance and award, is not sufficient authorization to sign the proposal.

DO NOT MAKE ANY ALTERATIONS OR CHANGES TO THE SF 33 OR THE RELATED PAGES, WHICH ARE A PART OF

THE ENCLOSED REQUEST FOR PROPOSAL AND PROPOSAL PACKAGE.

VOLUME 1 – Technical/Management

1. EXECUTIVE SUMMARY

Cost/price information shall not appear anywhere else in this volume.

The following is a list of Section J Attachments that the Offeror shall utilize to provide information for this volume:

Attachment J-1 Executive Summary ES-1 (Offeror and Subcontractor Summary), ES-2 (Relevant Contract Summary), ES-3 (Business Systems)

The purpose of the Executive Summary is to provide the Government with an overview of the Offeror’s entire proposal.

The Executive Summary shall contain the salient points. In addition, this volume shall be used by the Offeror to identify and highlight significant features of its proposal.

a. Offeror Summary Table The Offeror shall complete Table 1 (Offeror and Subcontractor Summary), provided in Attachment J-1 (Executive Summary Tables), according to the instructions within the attachment, and submit it within this section and as a separate electronic file. This table summarizes the Offeror and its entities’ (the prime contractor, JV, JV Team Members, any subcontractor, and any corporate parent, division, subsidiary, or affiliate) proposed type and level of work, indicating a commitment to that effort during contract performance.

Offerors are advised that in order to demonstrate work commitment, each entity identified in Table 1 (Offeror Summary) must be identified in the Cost/Price and associated with a dollar value commensurate with the Percent of Total Proposed Cost/Price identified in Table 1 (Offeror Summary). Therefore, this table must be a reflection of what is proposed in the Cost/Price section.

The Offeror shall provide a definition of the legal relationship between the entities if it is other than a Prime/subcontractor relationship.

b. Relevant Contract Summary Table

The Offeror shall complete Table 2 (Relevant Contract Summary) provided in Attachment J-1 (Executive Summary), for all contracts proposed as relevant for Corporate Experience for the principal entities. Complete the table according to the instructions within the attachment and submit it within this section and as a separate electronic file.

c. Business Systems Status Table: The Offeror shall complete Table -3 (Business Systems Status Table) provided in Attachment J-1, showing the current status and or determinations regarding its business systems. If any item is not applicable to the Offeror or for contract performance, so state and justify. If any item has been determined to be unapproved/inadequate outline the potential impact on contract execution, mitigation plan, and correction plan.

Submit relevant DCAA/DCMA reports, audits, and determinations.

d. Exceptions, Deviations, Assumption (if proposed):

All exceptions and deviations that the Offeror takes to/from the solicitation and its applicable documents shall be included in this section.

An exception is where an Offeror states it will not comply with a solicitation requirement, usually involving contract terms and conditions. A deviation is where an offeror states it will not comply with a solicitation requirement but proposes an alternative to meet the intent of the requirement, usually involving a PWS requirement. An assumption is

15 of 26 70B02C19R00000013 A0004 utilized by offerors when anything in their proposal is based on something that’s not clearly spelled out or understood in the solicitation documents.

Any exception, deviation or assumption relating to any part of the RFP shall be submitted in Volume I. Any exception, deviation or assumption taken must contain sufficient amplification and justification to permit evaluation. All benefits to the Government must be fully explained for each exception or deviation taken. Such exceptions, deviations or assumptions will not, in itself, automatically cause an offer to be deemed unacceptable. A large number of exceptions, deviations or assumptions or one or more significant exception, deviation or assumption not providing benefit to the Government, may, however, result in rejection of your offer as unacceptable.

2. STAFFING PLAN

Attachment J-2 Staffing Plan

Demonstrate the proposed staffing and personnel skill levels, and expertise to perform the work required by this solicitation. The offeror shall provide an approach that includes, but is not limited to, the following:

a) Staffing – The offeror shall complete Attachment J-2 (Staffing). Identify by labor category, job code description, the number of FTEs, hours, broken down by shift, and by WBS/CLIN including both onsite and offsite management (excluding temporary personnel assisting with the transition phase) to meet the requirements of this solicitation, for each location and/or functional area. NOTE--All staffing data shall be proposed in terms of Full Time Equivalent (FTE) personnel. This shall not be construed as a personnel headcount. To calculate the hours of each FTE the contractor shall begin with 2080 hours per year and adjust for holidays, vacation days and sick leave.

The offeror shall provide a rationale for how the manpower requirements were determined. Describe the method by which the FTEs for each labor category were calculated or determined and identify all the data sources and industry standards used to derive the FTEs. Substantiation shall include historical data, or detailed comparison analysis with similar aircraft maintenance services. If the substantiation also includes “new or improved” methods or standards as the basis, a detailed discussion shall be provided describing why those "new or improved" methods or standards shall be deemed reliable as a basis for accurately projecting manning requirements. In addition, discuss the impact of any “learning” and “efficiencies” claimed and justify associated assumptions or conclusions.

The offeror’s total proposed staffing must be consistent with the offeror’s total staffing and labor category breakout proposed in the cost proposal. Any differences in these attachments may result in the offeror’s technical proposal being assigned up to a high technical risk, which may potentially make the offeror’s proposal unacceptable.

b) Describe how the staffing approach supports concurrent maintenance and operations. The offeror shall address the following:

i) Normal flight operations, night operations, occasional weekend/holiday operations

ii) Historical and projected flight hours (reference appendix1.7.7)

iii) Off station/cross country operations

iv) Detachment operations

v) Crash damage support and/or downed aircraft retrieval

vi) Flight hour surge capacity and operations

c) Provide qualification, certification, and skill level distribution within the staffing approach and explain how this approach ensures accomplishment of all required maintenance requirements of the PWS.

d) Describe how qualifications and certifications will be gained and maintained. Describe how personnel will receive continual training and recurring training with no additional direct labor charges (i.e. overtime) to the Government.

e) Provide resumes for the following Key Personnel:

o Program Manager o Deputy Program Manager o Program Quality Assurance Manager o Configuration Manager o P-3 Structural Engineer

16 of 26 70B02C19R00000013 A0004 o Site Manager (NAS Corpus Christi) o Site Manager (NASOC Cecil Field) o Material / Inventory Control Manage o Depot Manager o Depot Engineer

Resumes are limited to 5 pages per resume.

f) In addition to the Key Personnel positions identified by the Government in Section C.1.2.24 of the PWS, provide position descriptions for any other critical positions identified by the offeror required to meet the requirements of the PWS.

3. TRANSITION / PHASE IN

This period is the first 120 days of the period of performance. Note that it is not the Government’s expectation that offerors be fully staffed during transition, only that they are able to adequately perform. The offeror shall describe the approach to initiating this program and provide a 120 day plan of action with milestones required to begin performing the requirements in this solicitation.

Include the following information:

a) Start-Up/Learning. Identify the major challenges with regard to start-up and learning. Describe the offeror’s approach to minimizing start-up time as well as the effects of learning on accomplishing the work effort.

b) Development of Procedures and Plans - Provide a plan of action and milestones for the development of the procedures and documents, as identified in the PWS, needed to start full performance.

c) Describe the approach used to fill all positions required for each labor category in the Staffing Approach presented in Attachment J-2 (Staffing). Identify the labor pools from which recruiting is expected and demonstrate the ability to hire.

1. Provide an assessment by labor category and responsibility level required of each position and expectation for hiring the number of people with the required qualifications without impacting schedule.

2. Submit a time phased staffing plan that indicates staffing by site, work center and function during phase

in. Indicate any area that will be "ramp-up" to achieve full staffing levels and performance. Analysis shall account for workload requirements/fluctuations, operational commitments/tempo, work in progress, and other area impacts.

3. Identify Key Personnel that will meet the requirements of the PWS and either currently possess or are able to favorably pass a full five (5) year background investigation required by CBP.

4. The offeror shall present a plan of actions and milestones for accomplishing the phase in plan and provide a detailed plan illustrating how Flight and Operational safety is maintained during the phase in period while supporting the performance.

5. Program to train key maintenance and management personnel during phase in, including method for incorporation of lessons learned during previous site phase in(s). Training plan for personnel whose job requires formal certification/licensing prior to assumption of tasks, by site.

4. CORPORATE EXPERIENCE

Note: This volume shall not contain any reference to the cost/price aspects of the offer.

Only contract references designated in Attachment J-1 (Relevant Contract Summary) shall be used in completing this section and all contract…