Attachment J005 Labor Category and Skill Level Description. AMENDMENT 3.pdf

Program Support Services (PSS) Labor Category and Skill Level Descriptions

Labor Category

Position Title Years of

Relevant

Experience

Degree Requirements

(accredited college or university)

Substitutions

ADMINISTRATIVE ASSISTANT

Works with minimal supervision. Provides expertise in general clerical, secretarial, receptionist, word processing, filing and record keeping, and non-complex analysis. Proficient in Microsoft Office and other general-purpose business management software. Performs administrative and management support services for a wide range of office functions. Provides administrative support in the management of personnel, financial, operations and technical programs. Position requires substantial coordination and interfacing with other offices.

Administrative Assistant II

2+

Bachelor's Degree in any field

An associate’s degree with 4 years related experience or 6 years of related experience in lieu of degree.

Administrative Assistant I

0-2

High School diploma

None

ATC SPECIALIST

Servers as a senior level air traffic control system specialist to assist the FAA in coordinating activities with air traffic requirements and operations personnel. This support includes: coordinating support for required technical interchange meetings and various program reviews; coordinating workgroup activities for ATO program offices; assisting in air traffic requirements development; system analysis; system/subsystem specifications analysis to ensure air traffic operational concerns are addressed and appropriate technical requirements are included; presenting recommendations/solutions related to short and long-term program planning requirements; developing management plans; assisting in training requirements development; and classifying and summarizing data for the preparation and submission of reports on a recurring basis.

ATC Specialist II

10+

Associate’s degree with 15 years of Air Traffic Control

(ATC) active, full performance level experience, or 20 years of Air Traffic Control (ATC) active, full performance level experience, in lieu of degree, is required. Equivalent experience in the U.S. Military or international control environment is acceptable.

ATC Specialist I

5+

Associate’s degree with 10 years of Air Traffic Control

(ATC) active, full performance level experience, or 15 years of Air Traffic Control (ATC) active, full performance level experience is required, in lieu of degree. Equivalent experience in the U.S. Military or international control environment is acceptable.

COMMUNICATIONS SPECIALIST

This position works with little supervision and involves support for FAA management up to the executive level to capture concepts, plans, processes, alternatives, schedules, and issues in text, original graphical and video formats for briefings, reports, brochures, web sites, press kits, congressional reports, talking points and other technical documents. Specific skills include, but are not limited to, high-level proficiency with technical writing, editing, graphic design, presentation support, multimedia, and web support.

Communications Specialist II

Associate’s degree and 10 years of related experience or 15 years of related experience, in lieu of degree, is required.

Communications Specialist I

0-5

Associate’s degree and 5 years of related experience or 10

Relevant

Experience

ENGINEER

Provides expertise in the design, development, implementation, and analysis of technical products and systems.

Has broad knowledge of engineering procedures and provides expertise in the application of state-of-the-art technology to meet mission requirements.

Engineer V

20+

Bachelor of Science Degree in engineering

(e.g. civil, electrical, electronic, chemical, industrial, mechanical, aeronautical, avionics, environmental, or computer) or related field

Doctorate in engineering with 10 years of experience, or a

Master of Science degree in engineering with 15 years of relevant experience

Engineer IV

15-20

Doctorate in engineering with 5 years of recent and relevant experience, or a Master of Science degree in engineering with 10 years of relevant experience

Engineer III

10-15

Master of Science degree in engineering with 5 years of recent and relevant experience

Engineer II

5-10

Master of Science in engineering with 2 years of experience, or an Associate in Applied Science degree in engineering with 10 years of relevant experience

Engineer I

Associate in Applied Science degree in engineering with 5 years of relevant experience

ENGINEERING TECHNICIAN

Assists electrical, mechanical and systems engineers in the development of the systems infrastructure.

Completes tasks related to the design and implementation of hardware and/or software for the systems. Tracks and reports on systems performance.

Engineering Technician III

15+

High School Diploma

Engineering Technician II

Engineering Technician I

0-10

FINANCIAL ANALYST

Analyzes business problems, possesses significant knowledge of programs, business, and production management issues; proficient in the use of computer hardware and software application related to cost model creation, preparation and other automated data analysis systems. Demonstrated skills in performing computer driven analysis of the economic, statistical, accounting and financial principles and techniques necessary to support the management of procurements involving major systems acquisitions. Familiarity and responsibility in project budgeting, cost control, forecasting scheduling and reporting.

Financial Analyst III

15+

Bachelor's Degree in Business

Administration, Accounting or Finance, Procurement and Contracting, or related field

Financial Analyst II

Financial Analyst I

Relevant

Experience

HARDWARE DESIGN/TEST ENGINEER

Provides knowledge and experience in state-of-the-art hardware electronic component, hardware design, development, and system implementation requirements. Able to define interaction and interface among different categories of requirements, and develop appropriate design to support the requirements while employing engineering methodologies. Able to design, develop, and execute system test procedures. Able to serve as a liaison to interpret and translate various disciplines represented on the task team, and serve as a point of contact for evaluation of problems arising from the interdisciplinary nature of the task. Relevant experience includes, but is not limited to, reliability engineering, hardware/system design, and management experience.

Duties may include system test and evaluation, and advising technical personnel on a broad range of information systems issues.

Hardware Design/Test Engineer II

Bachelor's Degree in disciplines involving operating systems software, electronics communications analysis and design, digital engineering, RF engineering, test engineering, networking, mechanical engineering, electronic engineering, physics or related field.

Hardware Design/Test Engineer I

HUMAN FACTORS ENGINEER

Performs human factors engineering functions for air traffic control system operators and maintainers. Must be knowledgeable in techniques for performing human factors engineering-related tasks from two or more of the following: task analyses, requirements analysis; human factors engineering studies/analysis, human-system/component interfaces; function/motion of operation, design methodologies, switchology, structured analysis, equipment design/redesign criteria; equipment use and environment, automation principles for allocation of function; modeling techniques, supportability and logistics support, functional analysis, safety engineering, environmental engineering, use of robotics, usability studies, and interactions integrated product teams or multi-discipline design teams. Must have practical experience in providing extensive interaction with system/equipment designers, users, managers, programmers, analysts, logisticians, technicians, educational specialists, and trainers to ensure a complete approach in providing comprehensive engineering solutions.

Human Factors Engineer III

Master's degree in Human Factors

Engineering, Cognitive Psychology, or behavioral or related science field or an advanced degree in Industrial or System

Engineering with course work in Human

Factors Engineering, Cognitive Psychology, or related and a minimum of 10 years total experience of increasing responsibilities and with 7 years specialized experience in human factors.

Human Factors Engineer II

Bachelor's Degree in Human Factors

Engineering, Cognitive Psychology, or behavioral or related science field or a

Bachelor’s degree in Industrial or System

Engineering with course work in Human

Factors Engineering, Cognitive Psychology.

Human Factors Engineer I

CYBER SECURITY SPECIALIST

Applies current computer science technologies to the design, development, evaluation, and integration of computer systems and networks to maintain system security and provide information assurance. Provides security engineering and integration support to internal and external customers. Involved in a wide range of security issues including architectures, electronic data traffic, and network access. Uses encryption technology;

penetration and vulnerability analysis of various security technologies; and information technology security research.

Cyber Security Specialist III

Bachelor of Science degree in Computer

Science, Cyber Security or Information

Systems or related field

Two or more information assurance certificates such as

Certified Information Systems Security Professional (CISSP) and 10 years of related experience, in lieu of degree .

Cyber Security Specialist II

Science, Cyber Security or Information

Systems or related field

Two or more information assurance certificates such as

Certified Information Systems Security Professional (CISSP) and 5 years of related experience, in lieu of degree.

Cyber Security Specialist I

Science, Cyber Security or Information

Systems or related field

Posses an information assurance certificates such as Certified

Information Systems Security Professional (CISSP), in lieu of degree.

Relevant

Experience

INSTRUCTIONAL SYSTEM DESIGNER

Guide the design and development training of courses. Must have advanced knowledge of Instructional Design and Courseware Development to lead a group in developing classroom and e-Learning courses. Must be able to demonstrate past experience in courseware design using formal Instructional Systems Design (ISD) methods and processes. Possesses excellent writing skills, communications skills and familiarity with MS-Office and

Macromedia Web Technologies, and other training management products. Works with and guide a team consisting of subject matter experts, content providers, graphic designers and end-users are required.

Instructional System Designer III

Bachelors degree in graphic design, communications, English, education, computer science or information systems or related fields.

Associates degree with a minimum of 15 years of related experience

Instructional System Designer II

Associates degree with a minimum of 10 years of related

Instructional System Designer I

Associates degree with a minimum of 5 years of related

LOGISTICS ANALYST

Information system integrated logistics support planning, coordination and conduct of related reviews, and IPP, ILSP and related documentation preparation. Duties includes, but is not limited to, review of final ILS related plans and other documentation, demonstrates ability to ensure compliance with government guidance for logistics support, impact analysis of alternatives, and recommendation with justification of ‘best’ option(s).

Logistics Analyst III 10+ Master of Science degree Bachelor of Science degree with 10 years of related experience

Logistics Analyst II 5-10 Bachelor of Science degree Associate of Applied Science degree with 8 years of related

Logistics Analyst I

0-5 No college degree required

METEOROLOGIST

Provide skilled support in meteorology to support development, evaluation, and analyses of weather data and products, including graphics, text, and binary weather products. Possess a high level of skill in the areas of base data and products from weather sensors, processors, and radars particularly regarding current, state-of-the-art tends in the detection and reporting of meteorological findings.

Meteorologist

Master of Science degree in meteorology, atmospheric science or related field

Bachelor’s degree in meteorology or atmospheric science and 10 years related work experience

Relevant

Experience

PROGRAM ANALYST

Responsible for building, maintaining, and analyzing program data. Duties include generating program/project status, cost and schedule indicators, project schedule trends, critical path analysis, and schedule optimizations.

Responsible for developing and analyzing weekly/monthly reports on business related metrics. Identifies potential project trends and risks to management. Supports creation of cost estimates for procurement actions.

Develops business systems and processes based on user needs and requirements. Devises or modifies procedures to enable management to make program decisions based on cost benefit analysis and schedule considerations. May have quality assurance responsibilities. Serves as an expert contributor in particular business processes responsible for formulating systems scope and objectives relative to the organization's business plan and industry requirements. Acts independently or as a member of a project team responsible for providing guidance concerning the business implications of the application of various systems. Can create mathematical models and provide quantitative methods related to business processes/ practices. Must be proficient with Microsoft Office products, including Excel, Project, Power Point, and Word.

Program Analyst III

Master of Business Administration degree

Bachelor of Arts/ Science Degree with 10 years related experience or an Associate of Arts/ Science degree and 15 years of related experience

Program Analyst II

2-5

Bachelor of Arts/Science Degree

Associate’s degree and 10 years of related experience, or 15

Program Analyst I

An associate’s degree and 5 years of related experience, or

10 years of related experience, in lieu of degree, is required.

PROGRAM MANAGER

Responsible for all Contract Program Management Activities. Responsible for overall assignment of work, management of personnel, financial, operations, facilities and resources, risk management, quality control, contract management reporting, and management of Task Order Leads. Ensures responsiveness and negotiates submitted proposals with the CO/COR. Ensures that projects are fully controlled, that goals and objectives are set, program responsibility is assigned, and results are documented. Must maintain a general knowledge of all technical and management areas of the contract. Must be familiar with the FAA’s Acquisition Management

System (AMS). Experienced with contracts of similar size and scope. The PM shall interface with

Government management personnel, contractor managers, and customer agency representatives. The PM is responsible for formulating and enforcing work standards, and assigning, scheduling and reviewing work. The

PM disseminates policies, purposes, and goals of the organization to subordinates. Director, Leadership team and/or Management team support may be required. Exceptional oral and written communication, organizational, critical thinking and analysis, meeting facilitation, verbal and written communications, and interpersonal interactions skills are essential.

Program Manager

Master of Business Administration/ Science degree and

Project Management Professional (PMP) certification.

Bachelor's degree and 20 years of related experience. Project

Management Professional (PMP) certification desired.

PROJECT MANAGER

Responsible for supporting all aspects of program/project management involving planning, developing, organizing, coordinating and conducting ATO organizational activities to ensure FAA operational policies, processes and program elements are integrated and documented. This support includes any and all program management related tasks and deliverables. Exceptional oral and written communication, organizational, critical thinking and analysis, meeting facilitation, verbal and written communications, and interpersonal interactions skills are essential.

Project Manager III

Masters degree in engineering/engineering management, systems management or business management field and Project

Management Professional (PMP) certification is required.

Bachelors degree and 10 years relevant experience. FAA

AMS expertise is desired/a plus. Project Management

Professional (PMP) certification.

Project Manager II

3-5 and Project Management Professional

(PMP) certification

Bachelors degree and 7 years relevant experience. FAA

AMS expertise is desired/a plus.

Project Manager I

0-3

Relevant

Experience

QUALITY ASSURANCE SPECIALIST

Develops and implements quality control methodologies to ensure compliance with quality assurance standards, guidelines and procedures in large computer-based organization. Develops and defines major and minor characteristics of quality including quality metrics and scoring parameters and determines requisite quality control resources. Establishes and maintains a process for evaluating hardware, software, and associated documentation and/or assists in the evaluation. Conducts or participates in formal and informal reviews at pre-determined points throughout the development life cycle.

Quality Assurance Specialist

Bachelor's Degree in Computer Science, Electrical Engineering or Information

Systems or related field.

5 years of relevant experience may be substituted for the

Bachelor's Degree.

SOFTWARE ENGINEER

Responsible for design, development, testing and deployment of the computer software. Provides feasibility analysis, problem definition, requirements development, and solution development. Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. Prepares and installs solutions by determining and designing system specifications, standards, and programming. Improves operations by conducting systems analysis, Recommends changes in policies and procedures. Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes by following the software development lifecycle.

Software Engineer III

Doctorate in computer science, mathematics, or related specialty

Master of Science degree in computer science, mathematics, or related specialty with 10 years of experience, or a

Bachelor of Science degree in computer science, mathematics, or related specialty with 15 years of experience is required.

Software Engineer II

2+

Master of Science degree in computer science, mathematics, or related specialty

Bachelor of Science degree in computer science, mathematics, or related specialty with 10 years of experience, or an Associate of Applied Science degree in computer science, mathematics, or related specialty with 15 years of experience

Software Engineer I

Bachelor of Science degree in computer science, mathematics, or related specialty

Associate of Applied Science degree in computer science, mathematics, or related specialty with 10 years of experience, or 15 years of related experience

STRATEGIC PLANNER

Provides advisory and analytical support for development of strategies, planning and implementation activities associated with the execution of fundamental changes in how the ATO conducts business. Particular focus will be on building, maintaining, and analyzing schedules and budgets as well as support on planning, developing and implementing strategic plans and schedules; communication planning; develop, coordinate and obtain senior level management input and approval for planning agendas, logistics and communication of planning session; capturing and managing action item status. This activity will include generating program/project status, cost and schedule indicators, project schedule trends, critical path analysis, and schedule optimizations.

Responsible for developing and analyzing weekly/monthly reports on business related metrics. Duties may include program and organizational analysis and process mapping to identify barriers to achieving ATO goals and objectives, and advisory and analytical support for ATO-wide communication strategies. Identifies potential project trends and risks to management. Supports creation of cost estimates for procurement actions.

Strategic Planner II

15 years of related experience in lieu of degree.

Strategic Planner I

2-5

10 years of related experience in lieu of degree.

SUBJECT MATTER EXPERT

Position involves, but is not limited to, providing technical knowledge and analysis of highly specialized applications and operational environments; and designs and prepares technical reports and presentations in specialized subject matter.

Use of this category of labor requires written justification and approval by the Program/Project Team Lead, the

Technical Officer and the Contracting Officer. Exceptions to academic requirements can only be approved on a case by case basis by the Contracting Officer.

Subject Matter Expert

Doctorate in a specialized discipline

Master’s degree with 20 years of progressive and intensive experience in the individual's field of study and specialization

SYSTEMS ENGINEER

Relevant

Experience

Position involves information systems engineering, functional analysis of ATC/M system requirements, development, production, test and evaluation of related information systems. Includes, but not limited to, systems engineering activities oversight, demonstrated expertise with new and legacy systems, technical alternative analyses, acquisition management of information systems, and information management tools.

Systems Engineer III

Master of Science degree in an engineering, mathematics, computer science or related discipline

Bachelor of Science degree in an engineering, mathematics, computer science or related discipline with 15 years of

ATC/M systems design and development support experience

Systems Engineer II

Bachelor of Science degree

Systems Engineer I

Bachelor of Science degree

TECH OPS SUPPORT SPECIALIST

Provides operational expertise in the operation and maintenance of National Airspace System (NAS) facilities, systems, subsystems, and equipment. Direct technical and operational ATC experience preferred

Tech Ops Support Spec III

High School Diploma

Tech Ops Support Spec II

Tech Ops Support Spec I

TECHNICAL WRITER II

Edits professional documents in conformance with best practices. Determines the suitability of material for target audience. Will be involved in projects from the planning stage, provide additional or missing materials, and edit copy written by persons unskilled in English, edit for content format, flow and integrity. Provides research and writes professional documents, including program reports, and procedures, documentation, including analysis and compilation of diverse policy, technical, statistical, demographic, and financial information.

Technical Writer II

Bachelor’s Degree in English, Communications, Technical Writing or

Technology Management or related/ relevant discipline

Associate of Arts Degree in English, Communications, Technical Writing or Technology Management or related/ relevant discipline with a minimum of 10 years of experience, or 15 years of related experience.

Technical Writer I

Associate of Arts Degree in English, Communications, Technical Writing or Technology Management or related/ relevant discipline with a minimum of 5 years of related experience, or 10 years of related experience, in lieu of degree.

Relevant

Experience

TECHNICIAN

Works independently with close supervision and assists in assessing complex problems and investigates, develops, appraises, selects, and presents solutions. Duties include an interdisciplinary approach using engineering principles. Assists in specifications development, implementation, testing and documenting engineering systems and equipment. Initiates concept development and trade-off studies. Consults extensively with customer representatives and employees. Devises appropriate tests to use in evaluating, debugging, and checking of equipment and systems for accurate and dependable conformance to specifications.

Technician

Associate in Applied Science degree in engineering or related field.

5 years of experience