32 - Amd 06 Program Staffing Plan (PSP).xlsx

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Military OneSource Program - Request for Proposal (RFP) 47QFCA23R0053
Solicitation number
47QFCA23R0053
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This document contains a staffing plan template for a federal contract opportunity to provide Military OneSource program services. Key details include:

  • The contract is to support the Military OneSource program for military members and families, providing information, referrals, and counseling services via multiple channels 24/7 globally. Services include program management, call center operations, IT support, in-person and telehealth counseling and coaching, strategic outreach, and a field consultant program.

  • The base period is one year with four one-year option periods. Pricing includes firm fixed price, fixed unit price, time and materials, and labor hour contract line items. Staffing plans are required for the base period and each option period with labor hours, roles, clearance levels, qualifications, and experience for all proposed personnel. Templates standardize the required staffing information for proposal evaluation.

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INSTRUCTIONS - READ ME

Attachment 32
Program Staffing Plan (PSP)
INSTRUCTIONS -- Fill in only the columns/colors per instructions below. DO NOT delete or sort any rows in this spreadsheet.
Each tab (for each period) must list all proposed staff, whether they are used in a particular performance period or not. If proposing staff in one or more, but not all periods (e.g., only for surge periods), zero out

the hours for staff during the performance period in which staff is not proposed to work. DO NOT delete or sort any rows in this spreadsheet.

In the background investigation tier column, if required include the current background investigation tier of the proposed individual or the required background investigation tier for the functional role in each line item

(ie. Tier 2, Tier 3). If not required put N/A.

In the security clearance level column, if required include the current clearance of the proposed individual or the required clearance level for the proposed functional role in each line item (ie. SECRET, TS, etc).

If not required put N/A.

In the functional roles column, include not only the Functional Role title, but also a description of the duties and/or tasks performed by the individual in that role. This is regardless of whether there is a named individual proposed for the Functional Role or if it is To Be Determined (TBD).

In the qualifications column, include the qualifications, expertise and certfication(s) of the proposed individual, or, if an individual has not yet been identified, include the qualifications, expertise, and certifications to fill the requirements of the position.

Each row should represent one proposed personnel regardless of whether a name is provided or TBD. For example, for ten TBD Data Analysts, use ten rows; specify in each row the hours, functional role description, clearance level at time of proposal submission, qualifications, expertise, certifications, etc. of the proposed individual/position. DO NOT combine the hours for ten TBD Data Analysts into one row.

Labor Category Expereince Levels are defined as:

a. JUNIOR: Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed performed under supervision.

b. JOURNEYMAN: Possesses and applies expertise on multiple complex work assignments. Assignments may be road in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

c. SENIOR: Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

d. SME: Provides technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge.

Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Decision-making and domain knowledge may have a critical impact on overall program implementation. May supervise others.

BASE PERIOD

BASE PERIOD
Labor Hours by Task
NameCompanyBackground Investigation TierSecurity Clearance LevelDuty Station LocationProposed Labor CategoryLabor Category Experience LevelKey Personnel (Yes/No)Functional role related to the TaskQualifications related to personnel's role on the project.Task 1 - Program ManagementTask 2 - Contact Center Operations and SupportTask 4.2.1.11 - Program Study and Evaluation Support LaborTask 3-5 Restricted Military OneSource Web Presence Support (Tasks 3), IT and Cybersecurity Support (Task 4), and Continuity of Services (Return to Operations)(Task 5)Task 9 - Strategic Outreach LaborTask 10 - Field Consultant ProgramTotal
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KEY: Full-Time Equivalent (FTE) = (fill in hours below)0.000.000.000
*Only fill in the qualifications the first time the name appears in the tables.Fill out FTE in cell B604Fill out FTE in cell B604Fill out FTE in cell B6040

Full-Time Equivalent (FTE) =

FIRST OPTION PERIOD

FIRST OPTION PERIOD
Labor Hours by Task
NameCompanyBackground Investigation TierSecurity Clearance LevelDuty Station LocationProposed Labor CategoryLabor Category Experience LevelKey Personnel (Yes/No)Functional role related to the TaskQualifications related to personnel's role on the project.Task 1 - Program ManagementTask 2 - Contact Center Operations and SupportTask 4.2.1.11 - Program Study and Evaluation Support LaborTask 3-5 Restricted Military OneSource Web Presence Support (Tasks 3), IT and Cybersecurity Support (Task 4), and Continuity of Services (Return to Operations)(Task 5)Task 9 - Strategic Outreach LaborTask 10 - Field Consultant ProgramTotal
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KEY: Full-Time Equivalent (FTE) = (fill in hours below)0.000.000.000
*Only fill in the qualifications the first time the name appears in the tables.Fill out FTE in cell B604Fill out FTE in cell B604Fill out FTE in cell B6040

Full-Time Equivalent (FTE) =

SECOND OPTION PERIOD

SECOND OPTION PERIOD
Labor Hours by Task
NameCompanyBackground Investigation TierSecurity Clearance LevelDuty Station LocationProposed Labor CategoryLabor Category Experience LevelKey Personnel (Yes/No)Functional role related to the TaskQualifications related to personnel's role on the project.Task 1 - Program ManagementTask 2 - Contact Center Operations and SupportTask 4.2.1.11 - Program Study and Evaluation Support LaborTask 3-5 Restricted Military OneSource Web Presence Support (Tasks 3), IT and Cybersecurity Support (Task 4), and Continuity of Services (Return to Operations)(Task 5)Task 9 - Strategic Outreach LaborTask 10 - Field Consultant ProgramTotal
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KEY: Full-Time Equivalent (FTE) = (fill in hours below)0.000.000.000
*Only fill in the qualifications the first time the name appears in the tables.Fill out FTE in cell B604Fill out FTE in cell B604Fill out FTE in cell B6040

Full-Time Equivalent (FTE) =

THIRD OPTION PERIOD

THIRD OPTION PERIOD
Labor Hours by Task
NameCompanyBackground Investigation TierSecurity Clearance LevelDuty Station LocationProposed Labor CategoryLabor Category Experience LevelKey Personnel (Yes/No)Functional role related to the TaskQualifications related to personnel's role on the project.Task 1 - Program ManagementTask 2 - Contact Center Operations and SupportTask 4.2.1.11 - Program Study and Evaluation Support LaborTask 3-5 Restricted Military OneSource Web Presence Support (Tasks 3), IT and Cybersecurity Support (Task 4), and Continuity of Services (Return to Operations)(Task 5)Task 9 - Strategic Outreach LaborTask 10 - Field Consultant ProgramTotal
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