07 - Amd 03. eCMS-TechDiagram.pdf
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- Attached to
- Military OneSource Program - Request for Proposal (RFP) 47QFCA23R0053 Federal contract opportunity
- Solicitation number
- 47QFCA23R0053
About this file
This document provides details for a federal contract opportunity with the General Services Administration to provide Military OneSource program services. The solicitation number for the Request for Proposal is 47QFCA23R0053, with proposals due by August 15, 2023. The RFP is for continued program support services for Military OneSource, including an electronic case management system diagram provided in an accompanying PDF file. The Assisted Acquisition Services division of the Federal Systems Integration and Management Center within GSA is the contracting agency. The opportunity is for program support services to assist military service members and their families.
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Text version
Government Hosted electronic Case Management System (eCMS)
Government Responsibility
MC&FP Enclave (GovCloud) eCMS Database
Data Warehouse
Websites and Applications
Core eCMS
DMDC Enclave
DMDC TAP
SERVICE
Military OneSource eCMS UI
SECO UI
MC&FP
Tools UI
User Interface (UI) Frontends To Support Specific
Program Needs
After Action Report (AAR)
Web Service XML formatted data stream
Validate Case Data From The Network.
Then update the Government eCMS with the Information either manually with the Military
OneSource eCMS UI or electronically through the AAR web service.
Case Activity Report (CAR) Collect Case Summary Data from the Provider Network
Contractor Responsibility
MC&FP Strategic Outreach
CMS Interfacing 08/22/2023
Department of Defense
Technical Diagram T‐000001
Helpdesk Services Tools
Program Research Tools
Acquisition Tools
Website Statistical Tools
Contractor Provided Call Center Resources
Available Services:
Telephony Data Gathering Business
Processes and Scripts
All PII/PHI stored in MC&FP’s GovCloud
IL4/IL5 or DISA Provisionally
Authorized IL4/IL5
The government owned and hosted Case management system will be the centralized program participant repository used by all MC&FP programs that require CMS services. The web based application will be used by multiple contractors simultaneously.
The Contractor shall:
Call center start a case or logs a Quick Call Contact (Military OneSource CMS UI)
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File details come from the government source that posted it. Updated .