4. PEDS PWS - 22 Apr 22.docx

PLANS AND PROGRAMS ENGINEERING DESIGN SUPPORT (PEDS 2022)

For Communications Plans and Programs Support

PERFORMANCE-BASED WORK STATEMENT (PWS)

22 April 2022 Schriever Space Force Base

TABLE OF CONTENTS

1. GENERAL INFORATION / DESCRIPTION OF SERVICES

1.1. General Information Overview…………………………………………………………..5

1.2 Description of Services………………………………………………………….………….5

1.3 Engineering Services

1.3.1 Technical Solution and Costing (TS&C)………………………………………..….5

1.3.2 Other Engineering Support………………………………………………

1.3.3 Drawings………………………………………………………………….………...7

1.3.4 Configuration Management (CM) Records………………………………………...7

1.3.5 Confined Space……………………………………………………………………..8

1.3.6 Engineering Implementation Support………………………………………….…...8

1.4 Work Control

1.4.1. Labor Reporting……………………………………………………………………9

1.4.2 Product Ownership…………………………………………………………………9

1.4.3 Office Hours………………………………………………………………………..9

1.4.4 Emergency, Contingency and Exercise Situations…………………………………9

1.5 Quality Performance Program Requirements

1.5.1 Quality Control Program……………………….………………………………….10

1.5.2 Multi-Functional Team (MFT)……………………………………………………10

1.5.3 Monthly Report……………………………………………………………………11

1.6 Contractor Travel…………………………………………………………………………11

1.7 Federal Holidays…………………………………………………………………………..11

1.8 Authorized Technical Direction………………………………………………………….11

1.9 Manpower Requirements

1.9.1 Contractor Program Manager (CPM)……………………………………………...11

1.9.2 Contractor Employees……………………………………………………………..11

1.9.3 Key Personnel……………………………………………………………………..12

1.10 Transition Periods

1.10.1 Phase-In Transition Period………………………………………………..……..12

1.10.2 Phase-in Transition Period Actions………………………………………..…….12

1.10.3 Phase-Out Transition Period……………………………………………….……13

1.11 Quality Control

1.11.1 Quality Control Plan…………………………………….………………………13

1.11.2 Contractor QCP………………………………………….………………………13

1.11.3 Internal Quality Control……………………………….……………...…………13

1.12 Security Requirements

1.12.1 Compliance ……………………………………………………………………. .13

1.12.2 Security Clearance Requirement…………………………………………………14

1.12.3 Visitor Group Security Agreement………………………………………………14

1.12.4 Vehicle Passes……………………………………………………………………14

1.12.5 Restricted Area Unescorted Entry………………………………………………..14

1.12.6 Restricted Area Escorted Entry…………………………………………………..14

1.12.7 Access to Classified Information…………………………………………….…14

1.12.8 Denying entry to SSFB…………………………………………………….…...15

1.12.9 Verify identity before entry……………………………………………………..15

1.12.10 Visitor badges……………………………………………………………….…15

1.12.11 Photography………………………………………………………………....…15

1.12.12 Key and Combination Control…………………………………………...….…16

1.13 Contract Information Management

1.13.1 Data Management…………………………………………………………….….16

1.13.2 Network Access……………………………………………………………….…16

1.13.3 Publications and Forms Review………………………………………………

1.14 Federal, State, and Local Laws…………………………………………………………16

1.15 Environmental and Hazardous Material (HAZMAT)

1.15.1 Environmental Due Diligence

1.16 Safety

1.16.1 Safety Compliance………………………………………………………….……17

1.16.2 Mishap Reporting………………………………………………………………...18

1.16.3 Mishap Investigation……………………………………………………………..18

1.16.4 Facility Inspection………………………………………………………………..18

1.16.5 Mishap reporting and actions…………………………………………………….18

1.17 Adverse Weather Conditions

1.17.1Installation Delays………………………………………………………………..18

1.18 Government Provided Training

1.18.1 Miscellaneous Training…………………………………………………….…….19

1.18.2 Base Supply Equipment Custodian Training…………………………………….19

1.18.3 Information Technology Equipment Custodian (ITEC) Training……………….19

1.18.4 Contractor Maintained Training………………………………………………….19

1.18.5 Antiterrorism Level 1 Training…………………………………………………..19

1.19 Contractor Position Training/Certification……………………………………………19

1.20 Authorization to use Government Owned Vehicles (GOV) and All-Terrain Vehicles (ATV)………………………………………………………………………………………….19

2.0 SERVICES SUMMARY……………………………………………………………………20

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 Government Furnished Property……………………………………………………..…21

3.2 Government Provided Facilities…………………………………………………………21

3.3 Government Provided Furniture……………………………………………..…………21

3.4 Government Provided Equipment

3.4.1 Equipment Accountability……………………………………………………..…21

3.5 Information Technology Assets (ITA)…………………………………………………..22

3.6 Government Furnished Software………………………………………………………..22

3.7 Government Furnished Records……………………………………………………...…22

3.8 Employee Parking………………………………………………………………..………22

3.9 Government Provided Services

3.9.1 Government Furnished Utilities………………………………………………….23

3.9.2 Custodial Services………………………………………………………………..23

3.9.3 Telephone Services……………………………………………………………

3.9.4 Police and Fire Protection………………………………………………………..23

3.9.5 Medical……………………………………………………………………..…….23

4.0 APPENDICES

A.0. APPENDIX A – ACRONYMS…………………………………………………………23

B.0. APPENDIX B – DEFINITIONS……………………………………………………….26

C.0. APPENDIX C – GOVERNMENT PROVIDED SPACE…………………………….29

D.0. APPENDIX D – PUBLICATIONS…………………………………………………….30

E.0. APPENDIX E –WORKLOAD ESTIMATES)………………………………………...33

1. GENERAL INFORATION / DESCRIPTION OF SERVICES

1.1. General Information Overview. This performance-work statement (PWS) describes on-site, embedded, engineering support for the 50th Communications Squadron (50 CS) at Schriever Space Force Base (SSFB), CO.

1.2 Description of Services. The purpose of this contract is to provide systems engineering, design, installation, testing (transport only), and documentation of secure/non-secure telephone, video, data, transport, and computer network systems for SSFB organizations, tenant units, and any off-site organization which requires connection to the Defense Information Systems Agency (DISA) and Base Operational Support (BOS) point-of-presence (POP).

1.2.1 Engineering work includes physical and virtual surveys of communications pathways, both inside and outside plant, communication rooms, server farms, telecommunications hubs, uninterrupted power supplies, and electrical connections for BOS information technology (IT) servicing assets, and main communications distribution points on Schriever. Mission Systems require engineering support for any connection that leaves a MOD or connects to a DISA or 50 CS owned communications connection/distribution hub owned and controlled by the 50 CS.

1.2.2 Testing is only required to determine if 50 CS communications transport or systems equipment is functional and in good use or if it should be upgraded, replaced, or removed. All testing equipment, process, and procedures for testing will be Government Furnished. Engineering support shall provide new techniques, practices, procedures, including suggestions for enhanced testing equipment to the 50 CS.

1.2.3 Documentation includes current and future communications systems capturing all physical topologies and architecture within either or both the Phoenix Database and Cyberspace Infrastructure Planning System (CIPS) Visualization Component (CVC). The Phoenix Database is a Commercial-off-the-Shelf (COTS) product that is maintained and sustained under the Wing Information and Communications Support (WICS) contract. The Phoenix Database and CVC tool are repositories of Communications and Information System and Installation Records (CSIRs) used as a communications planning tool. Engineers will require to obtain access to both system via Phoenix request Memorandum and Department of Defense DoD Form 2875, System Authorization Access Request (SAAR) that will be provided by the Government.

1.2.4 This PWS describes complex work requiring subject-matter experts in the disciplines outlined; this work is outside the responsibilities of existing Government civilian personnel.

1.3 Engineering Services. The contractor shall provide non-personal services to include communications systems design, architecture design, and customer support in defining current and future requirements. Services include documentation of communications systems in support of BOS IT.

1.3.1 Technical Solution and Costing (TS&C). The contractor shall determine technical solutions as well as develop, design and implement communication systems engineering support. TS&C designs shall include system initialization, IT device configuration, architecture, troubleshooting, monitoring, security, network protocols, and network encryption.

1.3.1.1 The contractor may be required to perform either or both a desktop or physical site survey including accessing communications pathways, both inside and outside plant, communications rooms, main communications distribution points, and customer locations for communications service delivery determinations.

1.3.1.2 The contractor shall develop and provide TS&C for each tasking assigned to the engineering team.

1.3.1.3 Taskings may come in the form of, but not limited to, electronic communications (email), CIPS taskings, Civil Engineering work requests for Sustainment, Restoration, or Modernization (SR&M) or new Military Construction (MILCON), or verbally by Government representatives within the 50 CS Plans and Programs Flight or 50 CS Deputy Director/Commander.

1.3.1.4 TS&C may be desktop or survey depending on need and technical requirements of the TS&C. TS&C may require entering confined spaces, communications raceways, Utilidoor, telephone equipment closets, communications distribution hubs or centers that contain communications processing or distribution elements.

1.3.1.5 The contractor shall submit all TS&C design documents to Government for review and acceptance prior to implementation.

1.3.1.6 TS&Cs will be used by Government and/or installation technicians who complete installs, communications service testing and evaluation of new and upgraded BOS IT transport or equipment.

1.3.1.7 TS&C shall summarize the full costs and provide a recommended course of action to satisfy the requirement.

1.3.1.8 Where possible, existing infrastructure shall be integrated to the maximum extent possible to create a uniquely tailored solution to meet customer requirements.

1.3.1.9 All designed and developed technical solutions must ensure that communications and information systems integrate with local, Air Force (AF), and DoD architectures.

1.3.1.10 All technical solutions must be completed within 20 days upon receipt of task.

1.3.1.11 Exceptions to the 20-day suspense include, lengthy engineering support required for capital or strategic projects that the Government will notify the contractor to exceed the 20-day threshold to provide extend support.

1.3.2 Other Engineering Support

1.3.2.1 The contractor shall provide problem analysis, technical assessments, and identify potential operational impacts to Government personnel for DISA or BOS IT currently deployed transports or systems and any planned deployment of DISA or BOS IT transport or system.

1.3.2.2 As part of TS&C surveys and development, the contractor shall identify any physical communications issues that include, but not limited to, abandoned cabling, end of life deployed equipment (rack Uninterrupted Power Supplies (UPS), switches, etc.), cable tray capacity exceeding 80%, improper installation of communications equipment and/or infrastructure as part of a DISA, BOS IT or Mission Partner architecture. Corrective actions will be the Government’s responsibility to identify corrective actions that may create further engineering taskings for TS&Cs.

1.3.2.3 The contractor shall notify and provide corrective recommendations to the Government of any communications transport (SSFB proper) equipment or services that are failing, has a manufacturer announced end-of-service date, or actions otherwise requiring Government funding or action to maintain the Government required network performance level.

1.3.2.4 The contractor shall recommend courses of action to address security system problems on Government networks. Any security vulnerability identified by the contractor should be identified and communicated by the contractor to the Government and the contracting officer representative (COR) as soon as the vulnerability is found.

1.3.2.5 The contractor shall prepare, review, update, and deliver written procedures for the Government work center where other manuals and directives are not available or do not provide sufficient instructions or guidance. The contractor shall review and update current written procedures and checklists to ensure documents are accurate and reflect current operations. The contractor shall submit written procedures and checklists to Government personnel for review and approval.

1.3.2.6 The contractor shall provide design support, on the behalf of the Government for all Memorandums of Agreement (MOAs), Memorandums of Understanding (MOUs), Letters of Agreement (LOAs), Service Level Agreements (SLAs) and Operating Level Agreements (OLAs) requiring communications capability pertaining to Schriever SFB circuits. The contractor shall maintain a Points of Contact (POCs) list and shall provide this list upon Government request.

1.3.2.7 The contractor shall be expected to attend meetings pertaining to requirements of Engineering Support in support of the PWS. Examples of these meetings are: 50 CS Technical Interchange Meetings and Modification & Configuration Control Boards (MCCBs) to review, discuss and receive approval for new requirements.

1.3.2.8 The contractor shall provide verbal or written inputs to Government process improvement efforts, including providing analysis of operations within the contractor’s Area of Responsibility (AOR), as identified within this PWS, and answering data calls pertaining to the contractor’s AOR. The contractor shall not bid on any requirements discussed in these meetings.

1.3.3 Drawings. TS&C solutions will include commercial computer-aided design (CAD) or similar products to document the requirement topology and architecture.

1.3.3.1 TS&C drawings shall be in three forms, as-is (current), to-be (future), and as-built (post installation) for either newly established or currently deployed systems and are used for adds, changes, or deletes until the system is decommissioned by the system owner via AFTO Form 747.

1.3.3.2 The repository for all drawings are both Phoenix Database and CVC as the system of record.

1.3.3.3 Contractor shall be responsible for reviewing, inserting, and maintaining all drawings within the system of record within 20-days of receipt of a completed install or decommissioning of a system record.

1.3.3.4 TS&Cs and drawings are Government property; no intellectual property will be brought by the contractor.

1.3.4 Configuration Management (CM) Records. Maintaining a repository of communication system records is essential to maintaining an accurate baseline of deployed communication systems, the development or addition of communication systems, and the deactivation of those same systems. CM records include BOS IT systems and Mission Partner transport cables as part of communications raceways, Utilidoor, telephone equipment closets, communications distribution hubs or centers that contain communications processing or distribution elements.

1.3.4.1 The contractor shall provide input/recommendations to communication system deployments or to configuration management records and instructions (i.e., 50 SWI 17-201, C4 Systems Configuration Management) keeping instructions current with local and commercial standards.

1.3.4.2 The contractor shall input, edit, and remove CM records within the system of record (i.e., Phoenix Database and or CVC).

1.3.4.3 The contractor shall perform configuration changes, within Phoenix, including configuration and management of IT devices within the system of record as an admin upon approval by the Government.

1.3.4.4 The contractor shall comply with 50 CS established change/configuration procedures.

1.3.4.5 The contractor shall follow and document all configuration changes as specified by DISA, Air Force and local guidance, which covers all aspects of the contracted effort.

1.3.4.6 The contractor's configuration change control documentation, within Phoenix, will include technical data, specifications, drawings, etc. in addition to the hardware to be installed, as applicable to the need of the install.

1.3.5 Confined Space. The contractor may be required to access confined spaces, such as manhole/duct systems, and will be required to have trained confined space personnel and adhere to DAFMAN 91-203, Air Force Occupational Safety, Fire and Health Standards, Chapter 23 Confined Space.

1.3.5.1 Personnel entering confined space will adhere to any local policies specific to Schriever.

1.3.5.2 The contractor shall provide all personal protective equipment (PPE) on a reimbursable basis from the Government.

1.3.5.3 The Government will provide all confined space equipment IAW DAFMAN 91-203 to enter and egress confined spaces.

1.3.6 Engineering Implementation Support. The contractor shall provide engineering implementation, coordination, upgrade and solution installation support and documentation within the Enterprise. The contractor shall develop technical solutions implementation, and communication infrastructure design plans 30 days prior to installation.

1.3.6.1 New Systems & Upgrades. The contractor shall design communication infrastructure on base specifically tailored for the customer in support of new systems, upgrades, new circuit requirements, and the inclusion of new technology. The requirements may result in major test and evaluation efforts and may result in substantial equipment purchase. Other communication designs may come from a modification or replacement of an existing system. Systems and/or equipment typically consist of optical, Asynchronous Transfer Mode (ATM), Ethernet (Gigabit & Terabit), Synchronous Optical Network (SONET) networks, digital and analog devices, timing stations, buffers, line drivers, servers, routers, bridges, hubs, concentrators, switches, firewalls, and associated cabling. Network mediums include satellite and terrestrial systems.

1.3.6.2 The contractor shall act as a liaison to Government installers by explaining the contractor provided designs, as part of TS&C deliverables. The contractor shall ensure all systems are designed and installed in compliance with Communications Security (COMSEC), Emission Security (EMSEC) and other Cyber Assurance guidelines such as approved hardware, certification and accreditation package specific to the system installed. The contractor shall provide the Government notice of any items not meeting the above specifications. Notification can be verbal, written, or email.

1.3.6.3 Testing. The contractor is held to the definition of testing as outlined in paragraph 1.2.2. The contractor shall provide cable designs to Government testing teams. Any discrepancies in the cable design found during testing shall be corrected within one duty day to facilitate retesting and allow demonstration of conformity to test plan parameters. The results of all cable testing shall be documented and archived in accordance with Government requirements.

1.3.6.4 Inspection. An acceptance inspection shall be performed to demonstrate that supplies and services provided meet the safety, installation and connectivity requirements. All inspections shall be IAW contractor developed plans and procedures and verified by the 50 CS Quality Assurance section. All discrepancies shall be corrected and re-inspected to demonstrate conformance to specified parameters. The results of all inspections shall be documented in 50 CS Quality Assurance reports after the completion of the requirement.

1.3.6.5 Priority of Work. The contractor shall work with the Plans and Programs Flight and appropriate back-shops to determine the best approach to satisfy a requirement; the COR will oversee and de-conflict any problems with work priorities.

1.4 Work Control.

1.4.1. Labor Reporting. The contractor shall report all contractor labor hours (including sub-contractor labor hours) required for performance of services provided via a secure data collection site. The contractor is required to completely fill in all required data fields at https://www.sam.gov. Reporting inputs will be for the labor executed during the period of performance for each government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the sam.gov help desk.

1.4.2 Product Ownership. All products produced under this PWS become the property of the United States (US) Government to include copyright interest.

1.4.3 Office Hours. Engineering operating hours are Monday through Friday, 0730-1630. The contractor shall be capable of fulfilling PWS requirements during these hours.

1.4.4 Emergency, Contingency and Exercise Situations. During emergency, contingency, and exercise situations the contractor shall comply with the local installations’ Disaster Preparedness Plan and all Operations Plans, as supplemented, and as requested through the COR and Functional Commander (FC)/Functional Director (FD). The Government reserves the right to perform or supplement performance of contract functions with Government personnel during periods of disaster, war emergencies, police actions, or acts of God. Plans will be provided to contractor upon request.

1.4.4.1 Exercise Support. The level of contractor participation for any given exercise or inspection will be defined by the 50 CS/CC (Commander) to meet exercise objectives. Typical support for the contractor could be, but not limited to, providing DISA or BOS IT connection points that may cause a disruption of services or limit the ability of SSFB to provide core services within an inspection scenario. Exemptions for contractor personnel involvement in exercises may be provided by the 50 CS/CC when required. The Government reserves the right to perform installation-wide exercises. The contractor shall support evaluation/inspection teams only during normal business hours and only to the extent it does not disrupt the contractor performance of duties. Overtime is not authorized for contractor participation in inspections and exercises.

1.5 Quality Performance Program Requirements. The Government will periodically evaluate the contractor's performance by appointing a representative(s) to monitor performance to ensure services are received. The Government representative will evaluate the contractor's performance through intermittent on-site inspections of the contractor's quality control program and receipt of complaints from base personnel. The Government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of quality control inspections if performance dictates.

1.5.1 Quality Control Program. The contractor shall establish, through an independent function, a quality program which shall encompass all aspects of the contract. The contractor shall implement the quality program in accordance with the Program Quality Plan (PQP).

1.5.1.1 Quality Control (QC). The contractor shall develop and maintain a QC inspection system that encompasses all functions of the contract. The QC inspection system shall satisfy the requirements in the Inspection of Services clause in the resultant contract and shall be designed to keep the contractor's management informed of all issues affecting quality. The QC records of inspections shall indicate the nature and number of observations made, the number and type of deficiencies found, and the nature of corrective action taken as appropriate.

1.5.1.2 The contractor shall develop and provide monthly performance actions and/or metrics to the Government that address each of the service areas identified in Section 2, Service Summary (SS) of the PWS. The contractor shall submit a plan to the Government that details how the contractor gathers data to calculate the metrics. Data shall be kept current by the contractor and will be made available to the COR upon request.

1.5.1.3 Metrics. The contractor shall use metrics to monitor performance levels. Metrics shall be provided to the COR monthly, NLT the 3rd business day of the month. The COR can inspect all tasks within this PWS. Metrics may include:

1.5.1.3.1 TS&C opened, developed, closed

1.5.1.3.2 Engineering support requests and actions

1.5.1.3.3 CM actions; add, changes, and/or deletes

1.5.1.3.4 Cable reports; include installs, changes, removals identified

1.5.1.3.5 Products, procedures, and/or processes developed, modified, or removed

1.5.2 Multi-Functional Team (MFT). The MFT will convene if there are issues with contractor performance IAW the PWS. During the contract period, the MFT may request changes to performance standards based on PWS expectations but any changes requested by the MFT require consultation with the contractor and with final acceptance by the Contracting Officer.

1.5.3 Monthly Report. The contractor shall provide Monthly Activity Reports (MARs) to the CO and COR maintain the records IAW records management procedures.

1.6 Contractor Travel. The contractor shall not be required to travel.

1.7 Federal Holidays. The following Federal Holidays are observed by this installation and shall be observed by the contractor based on company policy.

· New Year’s Day, January 1st or the Friday preceding or Monday following

· Martin Luther King’s Birthday, 3rd Monday in January

· President’s Day, 3rd Monday in February

· Memorial Day, Last Monday in May

· Juneteenth, June 19 or the Friday preceding or Monday following

· Independence Day, July 4th or the Friday preceding or Monday following

· Labor Day, 1st Monday in September

· Columbus Day, 2nd Monday in October

· Veteran’s Day, November 11th or the Friday preceding or Monday following

· Thanksgiving Day, 4th Thursday in November

· Christmas Day, December 25th or the Friday preceding or Monday following

1.8 Authorized Technical Direction. The contractor shall contact the COR for contractual changes identified in this PWS. The CO is the only individual authorized to commit the Government to contractual changes. The COR will provide guidance on technical matters within the scope of the PWS. The contractor shall immediately notify the CO of any technical or questionable direction received from Government personnel.

1.9 Manpower Requirements

1.9.1 Contractor Program Manager (CPM). The contractor shall identify in writing to the COR the individual assigned to act as the CPM and any authorized deputy CPMs. The CPM or deputy CPM shall have full authority to act on behalf of the company in all matters relating to contract performance, to include subcontractor performance. The CPM or DCPM will provide management information only to the CO or the COR.

1.9.2 Contractor Employees. The CPM and contract employees who interact with the Government shall be able to read, write, speak, and understand the English language. The contractor shall not employ any person who is an employee of the US Government if employing that person will create a conflict of interest. The contractor shall not employ persons for work on this contract if the CO identifies such employees to the contractor as potential threats to the health, safety, security, general well-being, or operational mission of the installation and its population. Employees are subject to regulations and directives governing the activities of personnel on Government installations.

1.9.2.1 Contractor employees shall identify themselves as contractor personnel by introducing themselves or by escort as contractor personnel and displaying distinguishing badges or other visible identification. Contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

1.9.2.2 The Government reserves the right to direct the removal of any contractor employee for reasons of security or misconduct. This action does not relieve the contractor from total performance of the program tasks specified herein.

1.9.3 Key Personnel. The contractor shall furnish in writing to the CO and COR the names and phone numbers of all management and supervisory personnel. Included shall be contact number(s) of the contract manager, alternate, and supervisory personnel. The contractor shall notify the CO and COR immediately when key personnel changes.

1.10 Transition Periods. Phase-In is required only when the contractor is not the same as the incumbent contractor. The contractor and incumbent contractor shall cooperate with each other and with the Government to ensure a smooth and orderly transition of Government equipment, technical library, publications, As-Built drawings and materials. Phase-In activities shall be accomplished during the Government-defined Phase-In period.

1.10.1 Phase-In Transition Period. The contractor shall work with the incumbent contractor to establish procedures to ensure projects, reports, and records are transferred without any degradation in service. The contractor shall be permitted over-the-shoulder observation of incumbent contractor in the work centers.

1.10.1.1 The contractor assumes responsibility for all functions and full staffing to support the PWS upon contract start date. The Government shall provide the contractor access to the functional area to observe and interface with the existing work force a maximum of thirty (30) calendar days prior to program start date. The contractor shall provide and maintain properly trained, qualified, and/or certified personnel, at contract start.

1.10.1.2 Phase-in Transition Plan. The contractor shall provide a transition plan a minimum of five (5) calendar days prior to the start of the transition period. The plan shall include a phase-in schedule that precludes any adverse impact on the installation mission. The contractor shall submit changes to the transition plan after award, including prior to the program start date, to the CO for acceptance. Either the contractor or Government may suggest changes.

1.10.2 Phase-in Transition Period Actions. The purpose of this transition period shall be to accomplish the following:

1.10.2.1 Security Clearances. Contractor shall provide proof of Secret security clearance or proof that the security clearance processing for necessary employees five (5) calendar days prior to contract start date. The standard requirement is that all personnel shall obtain a Security Clearance of Top Secret-Sensitive Compartmented Information (TS-SCI) based on the engineering need, but at least a minimum of two (2) personnel at any given time should have a TS-SCI clearance. This requirement is identified in paragraph 1.12.2.

1.10.2.2 Phase-in Joint Inventories. The contractor shall conduct a joint inventory of all Government- furnished property with the incumbent Contractor and COR.

1.10.2.3 Facility Access. During the phase-in period, the Government will allow the contractor access to facilities to familiarize supervisors, key personnel, and staff with equipment, reporting, work scheduling, and procedures. Restricted areas will require the contractor to be escorted until issue of valid badges.

1.10.3 Phase-Out Transition Period. During the phase-out period, the contractor is fully responsible for operation of services as outlined in the PWS. The Government reserves the right to conduct site visits in all service provider-operated facilities in conjunction with the solicitation of offers for the follow-on contract. In the event the follow-on contract is not awarded to the incumbent, the contractor shall provide a phase-out plan and cooperate to the extent required to permit an orderly changeover to the follow-on service provider.

1.10.3.1 The contractor shall establish procedures with the successor contractor to ensure responsibility for on-going projects, reports, and records are transferred without any degradation in service. The contractor shall allow the successor contractor access for over-the-shoulder observation in the work centers.

1.10.3.2 The contractor shall support the transition of the follow-on contract.

1.10.3.3 The contractor shall provide all requirements to the level of service established in the PWS and SS until the current contract expires.

1.11 Quality Control.

1.11.1 Quality Control Plan. Quality control will be a combined effort of the contractor and the Government based on contractor performance, metrics, customer complaints, and adherence to the contractor’s Quality Control Plan (QCP).

1.11.2 Contractor QCP. The Contractor shall submit a draft QCP a minimum of three (3) calendar days prior to the start of the transition period. A final QCP shall be submitted to the CO for acceptance no later than the contract start date and within seven (7) calendar days of changes. The QCP shall address all areas of the Services Summary (SS).

1.11.3 Internal Quality Control. The QCP shall include methodology the Contractor utilizes to ensure internal quality control is established and followed, and PWS requirements are met. These methods may include:

1.11.3.1 A description of the methods the Contractor shall use for identifying and preventing defects in the quality of service.

1.11.3.2 Records: A description of the records the Contractor shall use to document inspections and corrective or preventative actions taken.

1.11.3.3 Personnel Management. A comprehensive management program addressing customer service, corrective actions, employee standards of dress, conduct/behavior, and efforts that foster a healthy working relationship between the Government and the contractor.

1.12 Security Requirements

1.12.1 Compliance. The contractor shall comply with all SSFB security requirements. SSFB is a controlled/restricted area and special security procedures are utilized to deter espionage, sabotage, and theft of Air Force resources. The contractor shall be responsible for security of his work areas in cooperation with applicable base agencies. All contractor personnel must have legal United States residency and work authorization status. Contractors will be responsible to verify legal work status in accordance with US Code, Section 274a. 2., regarding I-9 (Employment Eligibility Verification Form).

1.12.2 Security Clearance Requirement. The contractor shall provide personnel with the necessary clearances. The minimum entry security level required is SECRET for all personnel, but due to the nature of access required to perform their duties, the contractor shall have at least two (2) personnel, at any given time with a Security Clearance of Top Secret-Sensitive Compartmented Information (TS-SCI). Ideally, all contractor personnel shall have a TS-SCI, if not those members without one will be limited in the duties they may be able to perform on this effort.

1.12.3 Visitor Group Security Agreement. The contractor shall sign and comply with the installation Visitor Group Security Agreement (VGSA). The VGSA is an agreement between the installation Commander and the contractor describing conditions that shall be met to gain access to the installation and sensitive information. The Government will provide initial and follow-up security procedures training to contractor personnel who work in controlled and restricted areas.

1.12.4 Vehicle Passes. The contractor shall request vehicle passes for all vehicles used in the performance of this contract through the 50 CS Security Manager. The contractor shall provide proper state registration, proof of insurance, valid driver’s license, and proof of vehicle emissions testing in order to register the vehicle and drive on base. All vehicles will be used in accordance with AFI 31-218, Motor Vehicle Traffic Supervision. All vehicles attempting to gain access to SSFB must be available for inspection. Large commercial vehicles will present themselves at the SSFB West Entry Gate for inspection prior to gaining access to SSFB.

1.12.5 Restricted Area Unescorted Entry. Since this contract requires frequent access to the SSFB restricted area. Unescorted entry to the SSFB restricted area is required for completion of the contract; the contractor shall request a National Agency Check (NAC) through the 50 CS Security Office. The Government shall conduct and cover the cost of the actual NAC, which will be submitted through the Peterson-Schriever Garrison Information Protection (PS-GAR/IP) office. Upon favorable adjudication of the records check results, interim unescorted entry may be granted pending completion of NAC. Unescorted entry based on a favorable records check will be limited to Area 7. Individuals may be granted interim unescorted entry based on a favorable local agency check and submission of the NAC.

1.12.6 Restricted Area Escorted Entry. Employees without unescorted entry authority will be continuously escorted while in the SSFB restricted area. The restricted area visitors badge shall only be valid for the employee’s term of employment or for the duration of the contract, whichever is shorter. Upon employee termination, the contractor shall surrender the restricted/controlled area badge to 50 SFS Building 15, Pass and Registration Office, no later than 3:00 p.m. on the following workday.

1.12.7 Access to Classified Information. The contractor shall have access to classified information during performance of this contract. Contractor performance shall be within controlled areas that shall require contractor compliance with various levels of security and require certain established personnel security entry control procedures.

1.12.7.1 The Government will provide storage containers for classified information/material, classified reproduction facilities, use of base classified mail services, security badging, base visitor control services, investigation of security incidents, base traffic regulations, the use of security forms, conducting inspections and the DoD Information Security Program and Protection of Sensitive Compartmented Information (SCI) provisions of DODI 5200.01 Volume 1 as provided by sponsoring Government organization security manager for integrated visitor groups.

1.12.8 Denying entry to SSFB. The installation commander reserves the right to deny entry to SSFB to any person whose NAC is unfavorable or upon disclosure of information that indicates the individual’s continued entry to SSFB is not in the best interest of the United States Space Force (USSF). Additionally, the violation of, or deviation from established security procedures by any contractor employee may result in the confiscation of restricted/controlled area badges and denial of future entry to SSFB.

1.12.9 Verify identity before entry. 50 SFS personnel will verify the identity and entry authorization of each contractor employee and vehicle, and may conduct a search of any baggage, articles, or vehicles on SSFB.

1.12.10 Visitor badges. Contractor employees requiring entry, but not requiring unescorted entry, will be issued a visitor badge and will be under direct surveillance, at all times, of a Contractor employee possessing a restricted/controlled area badge with escort authority. Contractor employees entering SSFB will obtain their visitor badge from the 50 SFS, Building 15. The visitor badge will be returned to the visitor center or drop box located outside the restricted area portals each time the employee departs the SSFB controlled area. While within the SSFB controlled area, contractor personnel will display the visitor badge on their outer garment above the waist and shall remain at all times within view of the escort official. Procedures are as follows: The escort official will identify and verify the official need of all visitors and give them the escort briefing prior to taking them into the restricted area. Prior to entry into the restricted area, the escort official will search hand carried items (and vehicle, if applicable) in possession of escorted personnel. Items identified as not necessary for use within the area must be secured by the escort and will not be left at the Entry Control Facility (ECF). The escort official will then notify Central Security Control (CSC) 567-5642 of the need to enter and how many visitors will enter the portal. The escort official will enter the restricted area through the Special Portal. Each escorted person will then process through the portal, one at a time. Once inside the area, the escort official is responsible for the conduct of the visitor. The escort official may turn over escort duties to anyone authorized unescorted entry. Personnel being escorted will depart the area through the special portals prior to the escort official.

1.12.10.1 Reporting of lost badges. The contractor shall immediately report the occurrence of lost badge(s) to the COR, who will in turn report to SFS. If the COR is not available, the loss shall be reported directly to 50 SFS within one duty day of loss. Replacement badge will not be issued until reporting procedures are satisfactorily completed.

1.12.10.2 Cost associated with badges etc. All costs incurred by the contractor associated with security requirements (with exception of the NAC investigations) including submission of necessary security investigation paperwork, and routine entry/exit delays are to be anticipated by the contractor and shall be included in the price of the contract.

1.12.11 Photography. Procedures for taking photographs within the restricted area are established to ensure that only authorized personnel take photos and only for authorized purposes. Photographs, drawings, videotaping, sketches, cell phones with digital cameras, or any like method of recording operations within the restricted area for other than approved official use is strictly prohibited.

1.12.12 Key and Combination Control. The contractor shall establish and implement methods of ensuring all keys provided to the contractor by the Government are not lost and not used by unauthorized persons. The contractor shall not duplicate any keys issued by the Government. Contractor shall control access to all Government provided lock combinations to preclude unauthorized entry. The contractor shall immediately report to the CO or COR any occurrences of lost, unauthorized uses or unauthorized duplication of keys, badges or lock combinations.

1.12.12.1 Distribution of Keys. Contractor shall prohibit the use of keys, issued by the Government, by any persons, other than the contractor's employees, for the opening of locked areas to permit entrance of persons other than contractor employees.

1.12.12.2 Lost Keys. In the event keys are lost or duplicated, the contractor may be required, upon written direction of the CO, to rekey or replace the affected lock or locks without cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform rekeying and deduct the cost of such from the monthly payment due the contractor.

1.12.12.3 Master Key. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and the total cost deducted from the monthly payment due the contractor.

1.13 Contract Information Management

1.13.1 Data Management. All data, regardless of media, produced in the performance of this contract is the property of the Government and made available to the COR on request. Contractor shall provide data management information directly to the Public Affairs or designated Government representative.

1.13.2 Network Access. The contractor shall provide the CO and COR a roster of all employees working under the PWS requiring Government network access. The roster shall show names, building(s)/area assigned. Subsequent changes to these rosters shall be submitted to the CO and COR, no later than seven (7) calendar days after changes occur. The contractor shall send a completed DOD Form 2875 to the unit Cybersecurity Office Liaison for processing.

1.13.3 Publications and Forms Review. Contractor shall review new or revised publications/forms (draft and final versions) and notify the CO if the publication/form poses any cost or performance risk to the contract. Contractor shall provide request for publications and forms not available on the web to the COR.

1.14 Federal, State, and Local Laws. Contractor shall perform the requirements of this contract in such a manner as not to violate any federal, state, or local laws, to include all Code of Federal Regulation (CFR). The contractor shall be solely responsible for any reporting requirements and repercussions resulting from violations.

1.15 Environmental and Hazardous Material (HAZMAT).

1.15.1 Environmental Due Diligence. The contractor shall ensure their operations and procedures do not result in acts or omissions that will violate environmental laws, or fail to exercise due care concerning human health and the environment. The contractor shall comply with all federal, state, and local environmental laws and regulations. The contractor shall report acts or omissions in violation of environmental law to 50 CES/CEV, (719) 567-4242, 4026, or 4030 within 12 hours of discovery.

1.15.1.1 AF FORM 3952 Chemical Hazardous Material Request Authorization. Approval shall be granted by the Hazardous Materials Pharmacy (HAZMART) in advance of purchasing or transporting of hazardous materials to be used in performance of this contract on SSFB. Contractor shall comply with applicable environmental standards, rules, regulations, permit conditions, and policies, and maintain specific compliance with AFMAN 32-7002, Environmental Compliance and Pollution Prevention. The contractor shall enroll into the base HAZMART pharmacy (21 LRF/LGRM). The contractor shall obtain and maintain Safety Data Sheets for all Hazardous Materials used/stored within this contract.

1.15.1.2 Hazardous Materials. All HAZMAT shall be registered with the Base HAZMART prior to introduction and use at SSFB. The contractor shall comply IAW AFMAN 32-7002, Environmental Compliance and Pollution Prevention. The contractor shall contact the COR for 50 CES/CEIE training, assistance, and turn-in procedures.

1.15.1.3 Hazardous Chemical Reporting. The contractor shall comply with 40 CFR Part 370 – Hazardous Chemical Reporting, and 40 CFR Part 372 – Toxic Chemical Release Reporting Community Right to Know that includes the following: Chemicals with special characteristics which in the opinion of the manufacturer can cause harm to people, plants and or animals when released by spilling, leaking, pouring, emitting, emptying, discharging, injecting, escaping, leaching, dumping or disposing into the environment (including the abandonment or discarding of barrels, containers, and other receptacles). Regulatory Constraints: AFMAN 32-7002, Environmental Compliance and Pollution Prevention.

1.15.1.4 Hazardous Waste (HAZWASTE). The contractor shall coordinate all HAZWASTE disposals with the installation environmental office (50 CES/CEV). If there is any question about whether or not a substance is classified as hazardous, the contractor shall contact the installation environmental office. It shall be the responsibility of the contractor to pay for the disposal of HAZWASTE unless otherwise specified. The contractor shall handle, accumulate, and manage HAZWASTE IAW all regulatory requirements. Questions regarding the proper storage, handling and disposal will be directed to the environmental office through the CO. HAZWASTE manifested for disposal shall be reviewed and authorized through the environmental office.

1.15.1.5 Transporting HAZMAT Notification. The contractor shall notify the Base HAZMART in writing prior to transporting HAZMAT onto the installation under this contract. The contractor shall comply with 29 CFR 1910.1200 – Hazard Communication Program, and 29 CFR 1910.120 – Hazardous Waste Operations and Emergency Response. The contractor shall contact 50 CES/CEV, (719) 567-4242, 4026, or 4030 for additional guidance. Regulatory Constraints: AFMAN 32-7002, Environmental Compliance and Pollution Prevention.

1.16 Safety

1.16.1 Safety Compliance. The contractor shall ensure conformance with standards developed under United States Public Law 91-596, the Occupational Safety, and Health Act (OSHA) of 1970, and State Occupational Safety and Health (OSH) Standards, and American National Standards Institute (ANSI), and National Fire Protection Association (NFPA) standards. If a conflict occurs, the contractor shall apply the more stringent standards. The contractor shall allow the Installation Safety Office to monitor all operations to ensure the safety of Government property. The contractor shall follow Air Force traffic regulations according to Air Force Instruction (AFI) 91-207– The US Air Force Traffic Safety Program.

1.16.2 Mishap Reporting. The contractor shall report all mishaps involving personal injury or illness to Government personnel and/or damage to Government property resulting from Contractor operations to the installation safety office, COR, and the CO. The Contractor shall notify the installation safety office of any mishaps as the situation allows.

1.16.3 Mishap Investigation. The Government retains authority to conduct mishap investigations in Government facilities managed by contractors or to participate in the contractor’s investigation of contractor mishaps. The contractor shall participate in, and cooperate with, mishap investigations. The installation safety office governs the investigation and reporting of mishaps involving damage to Government property or injuries to Government personnel caused by contractor operations.

1.16.4 Facility Inspection. The Government has the authority to conduct facility safety inspections in Government facilities occupied by the contractor.

1.16.5 Mishap reporting and actions. In performing work under this contract on a Government installation, the contractor shall:

1.16.5.1 Take all reasonable steps and precautions to prevent accidents and preserve the health and safety of…